Articles about Subscribers

Why your gigabit broadband lags like hell – blame Intel's chipset

Intel's Puma 6 chipset, used in gigabit broadband modems around the world, suffers from latency jitter so bad it ruins online gaming and other real-time connections. The semiconductor giant is preparing a firmware update to correct spikes of lag and bouts of packet loss that repeatedly flare up in home internet hubs in America …
Chris Williams, 03 Dec 2016

Netflix and fill – our coffers: Canada mulls taxing vid streaming giant 5% of subs cash

The Canadian government will consider a new digital tax that would see Netflix required to set aside five per cent of its gross revenues. A consultation enthusiastically opened by heritage minister Melanie Joly and titled "Canadian content in a digital world" closed last week, but may not have produced the results she was …
Kieren McCarthy, 30 Nov 2016
Confused/annoyed looking man looks irritated during outage. Photo via Shutterstock

Google's Chromecast Audio busted BT home routers – now it has a fix

Google has kicked out a workaround of sorts for Chromecast Audio devices that have been causing BT routers to constantly reset themselves. The Mountain View ads giant is advising BT subscribers to, if possible, find another router they can use to connect their Chromecast Audio unit to in order to get the latest version of the …
Shaun Nichols, 29 Nov 2016
Photo by Diabluses / Shutterstock

Netflix and spill: Web vid giant kills password masking in tests

Netflix is testing a new feature that, for some subscribers, shows their passwords in plain text as they are typed in – and potentially when folks revisit the site. The temporary design tweak, which Netflix says is supposed to help fat-fingered users correctly enter their passwords, does not star out characters as they are …
Shaun Nichols, 29 Nov 2016

'Mirai bots' cyber-blitz 1m German broadband routers – and your ISP could be next

A widespread attack on the maintenance interfaces of broadband routers over the weekend has affected the telephony, television, and internet service of about 900,000 Deutsche Telekom customers in Germany. The German Federal Office for Information Security (BSI) issued a statement indicating that the cyber-assault, which was …
Thomas Claburn, 28 Nov 2016

Don't rush into 5G until you've got a market, warns GTI chief

MBBF2016 Mobile carriers should only adopt 5G "if we're able to create new markets", Craig Ehrlich of the Global TD-LTE Initiative (GTI) has warned the mobile network industry, adding: "If 5G does not focus on that then we're buying a lot of equipment and [just] talking a lot of hype." Huawei, organisers of the Global Mobile Broadband …
Gareth Corfield, 24 Nov 2016

Allow us to sum this up: UK ISP Plusnet minus net for nine-plus hours

For the past nine hours or so today, bungling Brit broadband ISP Plusnet's internet service has been rather wobbly – with network packet loss wrecking some connections. This lack of stable connectivity for unlucky punters will hit things like online video and voice calls, gaming and streaming the most. Uptime-adverse Plusnet …
Shaun Nichols, 22 Nov 2016

Symantec doubles down on consumer security by buying LifeLock

Symantec has bought identity theft protection firm LifeLock for $2.3bn. The deal, announced Sunday, represents a brave bid by Symantec to shore up a consumer security business eroded by dwindling anti-virus sales. Selling Norton consumer security alongside identity protection and remediation services from LifeLock will enable …
John Leyden, 21 Nov 2016
The Taj Mahal

Vodafone blames €5bn H1 loss on cutthroat Indian competition

Vodafone struggled with declining revenues and profits in its first half of this fiscal year, despite blaming its €5bn net loss on a writedown of its Indian arm's value thanks to increased competition. The British telco, which from April this year has been counting its coins in euros instead of pounds, recorded a net loss of € …
Gareth Corfield, 15 Nov 2016
Dido Harding, Chief Executive of TalkTalk

TalkTalk teen hacker pleads guilty as firm reveals £22m profit jump

TalkTalk has unveiled a healthy jump in post-tax profits on the same day a 17-year-old boy pleaded guilty to hacking the British telco. This morning the teenager, who because of his age cannot be named, pleaded guilty at Norwich Youth Court to seven charges under the Computer Misuse Act. He will be sentenced on 13 December, …
Gareth Corfield, 15 Nov 2016
bubble

LeEco – the Chinese biz that said it'll topple US tech giants – has already hit the rocks

Less than a month ago, Chinese media and electronics firm LeEco made its glitzy launch into the US market. However, its founder Jia Yueting has just told staff that the firm is in trouble. Back then LeEco (pronounced Le Echo) promised a smartphone better in spec to Google's Pixel or Apple's iPhone but costing half as much; a $ …
Iain Thomson, 08 Nov 2016

Universal hijack hole turns DIY Wix blogs into botnets

Millions of do-it-yourself websites built with the Wix web maker were at risk of hijack thanks to a brief zero day DOM-based cross-site scripting vulnerability. Wix boasts some 87 million users, among them two million paying subscribers. Contrast Security researcher Matt Austin (@mattaustin) dug up the flaw he rates as severe …
Darren Pauli, 03 Nov 2016

Vodafone says it'll launch NB-IoT network in EU early next year

Vodafone has announced it will start rolling out its narrowband Internet of Things (NB-IoT) focused network in four EU countries from the start of next year – and folk across industry are rolling their eyes. NB-IoT is a low-power network aimed at devices such as smart meters. Vodafone has said it is wheeling out the new tech …
Gareth Corfield, 20 Oct 2016
LeSEE

China's LeEco eyes up US, takes on, er, Apple, Samsung, Netflix, Tesla

Pics Chinese tech maker LeEco (pronounced Le Echo) has made its entrance into the US market – with a lavish press conference in San Francisco that showed the Middle Kingdom isn't afraid to take on some of the biggest names in technology. The giant unveiled a high-spec smartphone that massively undercuts rivals Apple, Samsung, and …
Iain Thomson, 19 Oct 2016
Photo by Helga Esteb / Shutterstock

Whinge on: T-Mobile US docked $48m for limiting 'unlimited' data plans

T-Mobile US has agreed to pay the US comms watchdog the FCC $48m to settle claims that it illegally throttled the connections of some unlimited-plan data users. The settlement package [PDF] ends an investigation the US broadband watchdog launched over T‑Mobile's handling of customers on its unlimited data plans. At issue was …
Shaun Nichols, 19 Oct 2016

Forget malware, crooks are cracking ATMs the old-fashioned way – with explosives

Bank raiders are increasingly turning to explosives in order to break into cash machines. The European ATM Security Team (EAST) reports that ATM explosive attacks were up 80 per cent in the first half of 2016 compared to the same period last year. A total of 492 explosive attacks were reported, up from 273 during the same …
John Leyden, 14 Oct 2016

Personal info on more than 58 million people spills onto the web from data slurp biz

A US-based data aggregator that trades people's personal information with the automotive industry and real estate companies has seemingly spilled the private information of more than 58 million people online. A large MongoDB file – which belongs to Modern Business Solutions and containing tens of millions of records – was …
John Leyden, 13 Oct 2016
Barracuda_cloud_sea

Barracuda's satisfying cloud meal offsets appliances dip

Barracuda can smile as another solid quarter's work, the appliance of cloud science as we might say, brings in revenue growth and profits. Total revenue for the cloud-using, data protection and security business grew 12 per cent year-over-year to $87.9m, compared to the estimated $81m at the end of the last quarter. Revenues …
Chris Mellor, 13 Oct 2016
Spotify

Is this the real life? Is this just fantasy? Spotify serving malware, no escape from reality

Spotify has apologized to its subscribers after it served up malicious adverts that attempted to infect listeners' computers. The problem occurred with Spotify Free, which lets people to stream music gratis in exchange for being played and shown adverts. One advertiser sneakily embedded nasty software code into its Spotify ads …

Docker emits InfraKit to wrangle containers on competing clouds

LinuxCon Docker is removing some of the hurdles to running its poster-child technology on various cloud platforms. On Tuesday at LinuxCon Europe, Docker founder and chief technology officer Solomon Hykes released under the Apache 2.0 license InfraKit, a set of software tools for managing containers on cloud services. “It's the magical …
Gavin Clarke, 05 Oct 2016

I want to launch thousands of drones, says Facebook's flying Wi-Fi router chief

“I maintain the Turing Test for us is if the air traffic controller cannot tell he's talking to an unmanned aircraft,” Facebook's chief flying Wi-Fi router drone man, Martin Gomez, told the Royal Aeronautical Society this morning. Speaking about Mark Zuckerberg's Internet.org walled-garden wheeze, Gomez explained to the …
Gareth Corfield, 03 Oct 2016
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Brit ISP TalkTalk scraps line rental charges

UK ISP TalkTalk is scrapping line rental charges and freezing price increases for 18 months – in a bid to comply with forthcoming regulatory changes and retain its declining customer base. The move comes exactly one year after the disastrous hack at TalkTalk, which resulted in 150,000 of its customers' details being stolen. …
Kat Hall, 03 Oct 2016
Snowball angry about being neutered

After AT&T's crushing blow, FTC tells Senate it wants its balls back

US trade watchdog the FTC says it will appeal the August decision stripping its ability to fine AT&T. In a hearing before the US Senate Committee on Commerce, Science and Transportation this week, FTC chairwoman Edith Ramirez confirmed her agency will challenge the Ninth Circuit Court's ruling that corporations that deliver a …
Shaun Nichols, 28 Sep 2016
NBN Logo

nbn™ dumps Optus HFC, will use fibre to the kerb for ≈700k sites

nbn™, the entity building and operating Australia's national broadband network (NBN) has announced it will overbuild part of the hybrid fibre-coax network it acquired from Optus. When nbn™ bought the Optus network it proclaimed that doing so “will hasten the rollout of the National Broadband Network … and enable us to complete …
Simon Sharwood, 28 Sep 2016

Intel XPoint over-selling criticism surges as Chipzilla hits back

You might have noticed that El Reg has suggested Intel and Micron’s non-volatile XPoint memory claims are a tad overblown – for example here and here. Now Charlie Demerjian is giving Intel a good kicking in SemiAccurate, alleging the original claims were inaccurate and that “Intel’s Xpoint is pretty much broken”. For example, …
Chris Mellor, 22 Sep 2016

T-Mobile USA leaked free access to sites with '/speedtest' in the URL

American T-Mobile subscribers can score free internet access by running traffic through a proxy with "speedtest" in its URL. Seventeen-year-old high school student Jacob Ajit found the loophole , since taken down, which allowed cheapskates to access T-Mobile's data network without paying. Ajit realised speed testing sites and …
Team Register, 19 Sep 2016
Apple iPhone 6s

T-Mobile USA: DON'T install Apple's iOS 10, for the love of God

Updated Don't install Apple's new iOS 10 on your iPhone 6, 6+ or SE, warns T-Mobile US, or you'll suffer knackered connectivity. In the past hour, the American cell network blasted out texts to its subscribers urging them to hold off on upgrading. And it tweeted publicly to raise the alarm, telling people to stay away from the …
Chris Williams, 15 Sep 2016

Wait, wait – I got it this time, says FCC as it swings again at rip-off US TV cable boxes

US comms watchdog the FCC has published its revised plans to kill the multi-billion-dollar cable box rip-off. In a fact sheet [PDF], chair Tom Wheeler reiterates the same arguments he made back in January when he first proposed forcing cable companies to publish their data streams in an open format so competitors could offer …
Kieren McCarthy, 09 Sep 2016

Brit spies and chums slurped 750k+ bits of info on you last year

More than 760,000 “items of communication” were obtained by British snoops – and others – in 2015, according to the Interception of Communications Commissioner’s Office’s (IOCCO) annual report. The report, which was published today and covers the annual year 2015, revealed for the first time an accurate scale of communications …

Microsoft to slap Slack with Skype – reports

A report – and a job ad – have popped up suggesting that in the wake of its aborted multi-billion-dollar Slack acquisition, Microsoft's gearing up to roll Slack-like capabilities into Skype. News that Skype will slack off broke at MS Power User. While The Register can't verify the details in that post, it's clear that …
Cable confusion, image via Shutterstock

Larry Page snuffs out ‘too expensive’ Google Fiber project

Google is drastically scaling back its Fiber initiative because it’s too expensive – and only a fraction of the expected subscribers ponied up. Insiders speaking to The Information suggest it had only signed up 200,000 subscribers, far short of the trajectory needed to achieve 5m in five years. The publication also reports …
Andrew Orlowski, 25 Aug 2016
Crystal ball. Pic: Shutterstock

Gartner's Magic Quadrant mages shake crystal ball, Violin goes topsy turvy

Gartner's latest all-flash array Magic Quadrant contains expected news, a few surprises and a demotion that has prompted a public response from Violin Memory. The report, Gartner's 2016 Solid State Arrays Magic Quadrant and Critical Capabilities" report, can be accessed by Gartner subscribers here. The Magic Quadrant (MQ) …
Chris Mellor, 24 Aug 2016

False Northern Lights alert issued to entire UK because of a lawnmower

An alert that the Northern Lights would be visible across all of Great Britain last night was wrongly issued because a sit-on lawnmower disturbed scientific instruments. Subscribers to the AuroraWatch UK mailing list were sent a “Red Alert” yesterday; informing them that it would be possible to view the aurora borealis from …
Man looks at his mobile - mildly surprised or shocked about something. Photo by shutterstock

Atlassian promises frictionless, casual video encounters

Atlassian is adding group video to its HipChat service, but has promised that you can can hit the red button on overeager “collaborators”. For now, anyway. The collaboration vendor has had one-to-one video in its HipChat product for a couple of years, but has reconfigured the service on the Jitsi technology it hoovered up last …
Joe Fay, 18 Aug 2016

Cox stiffed for $25m after letting subscribers pirate music online

US cable provider Cox has to pay $25m to music publisher BMG for failing to crack down on its subscribers' music piracy. This week, the Eastern Virginia District Court has tossed out [PDF] Cox's appeal of a jury verdict awarding the damages to BMG after deciding that Cox had failed to properly act on warnings that its users …
Shaun Nichols, 10 Aug 2016
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Vodafone bins line rental charges as it moves onto TalkTalk's turf

Vodafone has scrapped line rental charges as it tries to muscle into TalkTalk's lower-end market – and comply with imminent regulatory changes for an all-in-one price for broadband and phone services. Under the move, rental charges will no longer apply for new and upgrading fibre optic home broadband customers, which means …
Kat Hall, 09 Aug 2016

BBC detector vans are back to spy on your home Wi-Fi – if you can believe it

Updated The BBC's creepy detector vans will be dragged into the 21st century to sniff Brits' home Wi-Fi networks, claims the UK Daily Telegraph's Saturday splash. From September 1, you'll need a telly licence if you stream catch-up or on-demand TV from the BBC's iPlayer service, regardless if you've got a television set or not – phone …
Chris Williams, 06 Aug 2016
Cables containing fibre, etc. Photo by Shutterstock

Virgin signs up record ultrafast broadband subs

Sales at Virgin Media rose 3.2 per cent to £1.2bn for the UK broadband provider's second quarter compared with the previous year - as it signed up record ultrafast broadband subscribers. Operating income fell 24 per cent to £79m mainly due to "increases in related-party fees". Business sales rose 5.5 per cent to £167m, while …
Kat Hall, 05 Aug 2016

US state sues Comcast for $100m in row over 'worthless' repair plans

Washington state is suing Comcast and demanding $100m in damages for allegedly misleading customers. At a press conference on Monday, Washington Attorney General Bob Ferguson claimed the US cable giant's Service Protection Plan (SPP) had cheated at least 500,000 people out of their money. People who take out the optional $4. …
Iain Thomson, 01 Aug 2016

O2 sales dip 9% as tight-fisted Brits cling to their old handsets

Sales at O2 UK fell by 8.9 per cent to €3.46bn (£2.91bn) for the first half of the year, as customers opted to hang on to their old handsets rather than upgrade. Sales for the quarter fell even further by 12.3 per cent year-on-year to €1.71bn (£1.4bn). However, Philip Carse, an analyst at Megabuyte, notes that, given the weak …
Kat Hall, 28 Jul 2016
NBN logo

nbn™ talks up HFC upgrades to gigabit speed

nbn™, the entity building and operating Australia's national broadband network (NBN), has started to talk up the scalability of the hybrid fibre-coax (HFC) networks it will use to provide services to many Australians. The company commissioned analyst firm Ovum to research the role of HFC in broadband around the world. In what …
Simon Sharwood, 22 Jul 2016
Burning money, photo via Shutterstock

AT&T: Money? Oh, sure, no I'm fine – I'm doing great (if you ignore my phone business)

AT&T says wireless revenues are down in what was an otherwise solid quarter for the US telecom giant. Its second quarter of 2016 [PDF] period was, overall, a success thanks to solid returns from the newly-acquired DirecTV. They were, however, tempered by falling revenues in other areas. Quarterly revenues were $40.5bn, up 22 …
Shaun Nichols, 21 Jul 2016
shutterstock_273641723

Rumor on repeat: Spotify IPO

Music streaming service Spotify is again rumored to be preparing to go public. The company has managed to maintain its market lead against competitors from some of the world's largest tech companies including Apple and Amazon, and has more paying subscribers than any other streaming service. It has started reaching out to …
Kieren McCarthy, 21 Jul 2016

CenturyLink punishes hogs

US ISP CenturyLink is going to charge some customers for what it deems is excessive data use. Under the new excessive use policy, subscribers with 1.5Mbps plans will be told not to download more than 150GB a month, and those with faster broadband access will be given a 250GB limit. That's a soft limit – you'll simply get a …
Shaun Nichols, 20 Jul 2016
airplane just kidding shot

BT internet outage was our fault, says Equinix

Telecity data center owner Equinix has 'fessed up to a "brief outage" that knocked 10 per cent of BT internet subscribers offline in the UK as well as a number of other providers on the morning of 20 July. A spokesman from the group, which slurped up Telecity for £2.3bn in 2015, confirmed that the outage occurred at Equinix's …
Kat Hall, 20 Jul 2016
walking_fingers

TalkTalk: 9,000 broadband customers did the walk walk last quarter

UK ISP TalkTalk has confirmed 9,000 customers abandoned its broadband services in the first three months of fiscal '17 ended June – and that overall group sales were pretty much flat on the prior year period. The provider did not release the exact turnover for the period - that comes at the half way point of the year - but it …
Kat Hall, 20 Jul 2016
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Atlassian looks at StatusPage, reaches for wallet

Atlassian has made its first buy since raising $462m in its December IPO, snapping up StatusPage. StatusPage, which is barely three years old, is described as "the leader in status and incident communication." More particularly, it offers a hosted service for status pages covering incidents, scheduled maintenance and the like …
Joe Fay, 14 Jul 2016
Street musician busks for coins. Photo by Shutterstock

Spotify, YouTube pay musicians with ever-shrinking buttons

Digital music is a loss leader for tech giants, driving traffic to other parts of the plantation as they harvest personal data. But it’s creators who are carrying the loss. “Leaked” Spotify numbers suggest its maintaining an audience lead over Apple in the digital streaming business - but only by giving the music away for …
Andrew Orlowski, 12 Jul 2016
Barracuda_cloud_sea

Barracuda picks teeth after chowing down on cloud market

Revenues grew 11 per cent year-over-year to $86.7m in Barracuda’s first fiscal 2017 quarter, confirming its return to growth. Net income was $2.8m. Recurring subscription revenue grew to $65.3m, up 20 per cent from $54.3m in the year-ago quarter and 75 per cent of total revenue. Appliance revenue though, was down, at $21.3m, …
Chris Mellor, 08 Jul 2016
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Brexit: More cash for mobile operators or consumers? Pick one

One thing the Brexit debate hasn't been short on is hyperbole, with much talk about a potential economic Armageddon triggered by a leave scenario. Certainly there has been no shortage of tech companies loudly nailing their colours to the remain mast. Microsoft and Hewlett Packard Enterprise even went so far as to email staff …
Kat Hall, 20 Jun 2016