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Articles about Shared Support

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Blighty's IT support services to decline in 2013, 2014, 2015....

2013 will be a "make or break year" for some IT firms in the declining UK support services space, according to the venerable beancounters at TechMarketView. In TMV estimates, the UK IT support and maintenance market declined 3.5 per cent in 2012 to £1.76bn, is set to fall 3.5 per cent again this year and by 2.5 per cent in the …
Paul Kunert, 11 Mar 2013
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Feel Cisco's WRATH: Over 1,000 placed on DENIED partner sh*t list

Cisco has launched an EMEA-wide crackdown in the channel after expelling Phoenix IT Group from the Gold Partner network, which our sources alleged was because it flouted support rules by supplying grey market kit. The Brand Protection police at the networking Goliath sent letters to more than 1,000 resellers, integrators and …
Paul Kunert, 08 Nov 2013
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Cisco partners: Services programme revamp will hit us in the wallet

Cisco is to overhaul the Shared Support programme from October in a move that is expected to strike a blow to the cash flow of incumbent partners. The Cisco Services Partner Programme (SPP) framework applies broadly the same discount structure, but rather than making it available at the point of purchase dealers will need to …
Paul Kunert, 14 Mar 2012
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Fears for small biz as 'draconian Cisco chokes cash flow'

Cisco's sweeping changes worldwide to its Shared Support Programme (SSP) will alter the way the networking giant pays its partners - and could have dire consequences for the liquidity of some small service providers. Way back in March, Cisco piloted the Services Partner Programme (SPP), which will eventually replace the SSP. …
Paul Kunert, 24 Sep 2012
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Pasty munchers scoff at £300m council deal with comms kingpins

Cornwall Council says it remains committed to a £300m strategic partnership proposal with either BT or CSC that it insists will help it protect frontline services and reduce costs by at least £5m a year. It follows a council debate earlier this week at which the partnership plans were criticised by elected councillors. Now, the …
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Red Hat RHXes out to open source partners

Red Hat has, at long last, rolled out a broad partner program around bringing better support for business software running on its operating system. The software maker today turned on RHX (Red Hat Exchange). At its most basic level, RHX is a web site that lists partner software, product details and customer feedback. Looking at …
Ashlee Vance, 10 May 2007
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SuSE and Dell buddy up

SuSE and Dell plan to share the limelight next week at LinuxWorld with the two companies refining their shared support and certification agreements, The Register has learned. Dell, a longtime Red Hat backer and investor, will work with SuSE to certify its operating system with various hardware products, most notably servers, …
Ashlee Vance, 16 Jan 2004

IBM and EMC swallow each others' API pride

IBM and EMC are swapping APIs, at long last. The two companies have already forged API deals with just about every other major storage vendor around but could not come to terms on an IBM/EMC exchange. This ends with both companies deciding to fork over their storage system APIs, including future ones based on the SMI-S standard …
Ashlee Vance, 06 Oct 2003
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HP embraces and extends with BEA

Hewlett-Packard has extended a deal with BEA Systems that provides a free trial version of BEA's WebLogic Server with its Unix hardware to the rest of its server line. Users can try out BEA's application server on HP's Intel-based ProLiant servers running Linux and AlphaServers running OpenVMS. Come June, NonStop server users …
Ashlee Vance, 22 May 2003