Articles about Services Strategy

Confused computer keyboard

Steria, the MoJ and a £56 MILLION Shared Services write-off

A botched ERP project at the heart of the Ministry of Justice's Shared Services Programme has led to the outsourcing of the back-office functions to Steria – the very company given the original contract to set up the "in-house" systems. Departmental accounts for the MoJ's fiscal '14 ended 31 March reveal the cost of the failure …
Paul Kunert, 27 Jun 2014

Colt Technology Services bigwigs exit stage left

Colt Technology Services exec director Simon Walsh and some of his lieutenants have exited the business, The Channel can reveal. "We can confirm that Simon Walsh no longer works for Colt Technology Services and that Jürgen Hernichel is now leading that area of the business," a Colt PR person told us. Previously, Hernichel was …
Paul Kunert, 14 Nov 2013
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UK.gov's cost-cutting 'shared services' went £500m OVER BUDGET

The Public Accounts Committee (PAC) has found that five government shared services centres cost a total of £1.4bn to set up, £500m more than expected, and in some cases cost more than the expected saving. In its report on efficiency and reform through shared services, the PAC says that the five centres were expected to have …

Ministry of Justice IT bods to strike over outsourcing fears

Nearly half of the unionised techies at the UK's Ministry of Justice have voted to strike over proposals that could shift IT service work into the private sector. At the heart of the matter is the Cabinet Office's excitingly titled Next Generation Shared Services Strategy, which was published in March 2013: the strategy's …
Paul Kunert, 20 Jun 2014
Windows Phone 8

Microsoft zaps self in foot with WinPho/Office remote control app

Microsoft Research has released something cute: a Windows Phone app that acts as a “remote control” for Office 2013. Office Remote, available here, “turns your phone into a smart remote that interacts with Microsoft Office on your PC. The app lets you control Word, Excel, and PowerPoint from across the room, so you can walk …
Simon Sharwood, 21 Nov 2013

Official: MoJ IT workers on STRIKE over outsourcing job fears

Back office admin staff working at the MoJ's two Shared Service centres are to down tools next week over fears of job cuts. This follows the department's decision to outsource the work to a business owned by French integrator Steria. Staff at the centres in Newport and Bootle run payroll, personnel and finance for the 90k people …
Paul Kunert, 25 Jun 2014
management strategy3

EMC hires channel veteran as new EMEA COO

Exclusive Former Colt Technology Services grand fromage Simon Walsh is set to become one of the top brass at EMC EMEA, according to multiple industry sources. Walsh, an exec director at Colt, exited the business back in November along with a couple of his lieutenants following nearly three years at the firm. Sources told us that Walsh …
Paul Kunert, 15 Jan 2014
Skype iPad

Skype pimps pro-level broadcast service

TV journalists weary of trying to gather acceptable audio from Skype, your time to celebrate is now: Microsoft is rolling out a high-quality service designed for the broadcast market. If it does what it says on the box, Skype TX (transmitter, geddit?) will stick Microsoft's elbows in the ribs of the expensive platforms that the …
Microsoft Surface tablets

Microsoft may launch several new Surfaces on May 20 – report

Microsoft's Surface launch event on May 20 may be a bigger deal than was previously thought, with multiple new models to be unveiled, a new report claims. Redmond hasn't said what it plans to announce at the media event, billed as a "small gathering" in New York. But most rumors point to a "Surface Mini" – some version of …
Neil McAllister, 07 May 2014
Microsoft Surface tablets

Microsoft: That $900m Surface write-down is smarting

Microsoft will today kick-start commercial channel sales of the little loved Surface RT and Pro, as our sources predicted, but the move is being pushed through ten months later than it should have been. Redmond has already paid the price for its stubbornness: selling the device direct and latterly through a handful of retailers …
Paul Kunert, 15 Aug 2013
The Register breaking news

Cabinet Office chucks hefty rulebook at paper-chewing gov bods

The Cabinet Office expects all government offices with new or redesigned online transactional services created after April to be compliant with its money-saving, IT-tightening digital service standards by April 2014, Cabinet Office Minister Francis Maude said yesterday at a gathering of "digital warriors". Outlining the Digital …
Anna Leach, 22 Jan 2013
The Register breaking news

Microsoft mobile services and Windows Mobile due next month?

Microsoft will update its mobile software and services strategy at next month's Mobile World Congress in Barcelona, Spain, according to reports. A flurry of reports have said that Microsoft will unveil three mobile services at the annual telco fest. The planned services are SkyBox to synchronize a phone's information with the …
Gavin Clarke, 20 Jan 2009
The Register breaking news

Data-digesting cloud colossus touted by Fujitsu

Being online to serve your customers is not enough anymore. You have to spy on your customers and prospective clients, as well as anyone else you can get data on, and mash it all up to do big data analytics to drive more revenues and profits. It's a big job, and not everyone – OK, very few companies – have the skills to get it …

Windows 8.1: Microsoft's reluctant upgrade has a split-screen personality

Review Microsoft will release Windows 8.1, a free update for Windows 8, on 18 October. The plan had been for no pre-release code until then, but Microsoft has back-tracked. The release to manufacturing (RTM) code is now available early to developers and IT professionals via Microsoft’s MSDN and TechNet subscription sites. There are …
Tim Anderson, 12 Sep 2013

VeriSign goes Swiss as Web Services war brews

ComputerWire: IT Industry Intelligence VeriSign Inc CEO Stratton Sclavos sees 2003 as the year of the web services platform war, and wants to make his company as "Swiss" as possible, providing the security plumbing for multiple vendors' offerings. Sclavos, talking to ComputerWire at VeriSign's web services strategy day in San …
ComputerWire, 11 Dec 2002
server room

.NET My Services. Gone but not forgotten?

ComputerWire: IT Industry Intelligence .NET My Services, Microsoft Corp's high-profile set of XML web services postponed eight months ago, seems to have dropped off the company's 2003 roadmap, writes Gavin Clarke. Redmond, Washington-based Microsoft yesterday issued a nine-page document summarizing 2003 launch plans for …
ComputerWire, 17 Dec 2002
fingers pointing at man

Microsoft claims state first with Minnesota cloud

Microsoft's crusade to convert earth-bound customers into cloud floaters has landed an army of 30,000 government email and collaboration users in the US state of Minnesota. The state will stop running its own Exchange email servers for executive-branch communications, and will switch to Business Productivity Online Suite (BPOS) …
Gavin Clarke, 29 Sep 2010

Sun's services queen ready to take on the Big Bad

On Oct. 30, as some of us prepped ghoulish costumes and purchased large stores of candy, Pat Sueltz, the head of Sun Services, had the unenviable task of dining with CEO Scott McNealy. It's not that McNealy is such a bad guy. Some people claim he's quite witty (for a hockey player). He is, however, Sueltz's boss and had the …
Ashlee Vance, 06 Nov 2003
The Register breaking news

US govt evaluates Microsoft Passport for services

ComputerWire: IT Industry Intelligence The US Government is evaluating Microsoft Corp's Passport to verify the identity of American citizens, federal employees and businesses who access planned online services, a move that could herald the system's largest single rollout. Federal officials will begin testing web sites in …
ComputerWire, 19 Apr 2002
The Register breaking news

Nokia's free Ovi Maps scores a download every second

Nokia is on a roll after its stagnant 2009, with strong quarterly results and rising smartphone share. Now it says its recent decision to make its Ovi Maps navigation service entirely free, in an aggressive shot at Google, has already been fully justified, with downloads hitting over 1.4m in just a couple of weeks. "We're …
Wireless Watch, 05 Feb 2010
homeless man with sign

Whitehall's G-Cloud: Hype or hope?

Special report According to the British government, the cloud will make everything better. The UK gov is rolling out something called G-Cloud, which according to No 10 means faster and more flexible IT procurement based on a list of open systems and approved standards. The punchline for the British taxpayer is that services will be delivered …
Gavin Clarke, 28 Mar 2012
The Register breaking news

Symbian angst downgrades Nokia

The new management of Nokia is already ringing the changes - identifying several areas widely criticised by outsiders. But the short-term outlook continues to look uncertain. This week rating agency Moody changed its outlook from "stable" to "negative", citing concern about Symbian^3 devices. Nokia's smartphones may "turn out to …
Andrew Orlowski, 27 Oct 2010
The Register breaking news

Can Windows Phone 7 gain momentum with all eyes on Apple?

Today will see the long-awaited start of the Apple World Wide Developer Conference (WWDC), and the expected announcement of the fourth iPhone. Amid all the hype that is sure to surround the event and the keynote of CEO Steve Jobs, it will be difficult for Microsoft to gain much attention for its own annual developer event, …
Wireless Watch, 07 Jun 2010
The Register breaking news

Android's on top – will Nokia and RIM let it in?

Android has overtaken Symbian to become the number one mobile operating system – a feat never achieved by Apple iOS – and now the new Honeycomb release should enable Google's platform to eat into the iPad's tablet market share too. With Nokia reportedly mulling a change in OS strategy ahead of its analyst day next week, and RIM …
Wireless Watch, 06 Feb 2011
graph up

Microsoft's cloudy vision revealed

Microsoft is expanding its existing online services to businesses of all sizes. Redmond, which appears to have been busily building its data centre empire, presumably in readiness for its online assault, said yesterday that it plans to widen the availability of its internet services for email and collaboration software. The " …
Kelly Fiveash, 03 Mar 2008
Microsoft .NET logo

Microsoft architecture chief 'clarifies' online formula

Mix 08 Microsoft's chief software architect Ray Ozzie tried to clarify Microsoft's software plus services internet strategy. And guess what, it involves advertising and Yahoo!. Ozzie opened Microsoft's Mix 08 offering developers the "big picture" on a strategy he promised would culminate with massive software and service launches at …
Gavin Clarke, 05 Mar 2008
The Register breaking news

Microsoft sees no silver lining in Sidekick server snafu

A major server outage at Microsoft's subsidiary firm Danger, which provides Sidekick data services to T-Mobile customers, has forced the company to admit that many of its users have lost personal information that was stored on the system. T-Mobile published a miserable apology on Saturday, in which it said that Microsoft/Danger' …
Kelly Fiveash, 12 Oct 2009
homeless man with sign

Microsoft promises, fails to keep things simple for partners

Microsoft today tried to convince UK channel partners that it’s working hard to simplify its licensing terms, but many resellers have grumbled that the firm hasn’t gone far enough yet. MS director of emerging technology, Gurprit Singh, who was speaking at the company’s partner event in London this morning, told the gathered …
Kelly Fiveash, 01 Oct 2008
The Register breaking news

Google Phone: What's it gonna be?

Rumors of a 'Google phone' are almost as frequent as those of an Apple iTablet, but the search giant may indeed release some form of hardware platform in January. Despite blog speculation, and even 'leaked photos', of full-blown Google smartphones, it is unlikely that the company will compete with its own licensees. Instead, we …
Wireless Watch, 30 Nov 2009
Warning Go

Microsoft rolls out Live Mesh preview

Microsoft has officially unveiled a preview of Live Mesh, the web services platform seen as a key plank of the company's aggressive software plus services strategy. Chief software architect Ray Ozzie, who has been evangelising the project for some time, lifted the skirt on Microsoft’s Live Mesh last night. The service will …
Kelly Fiveash, 23 Apr 2008
The Register breaking news

Scots set shared service target

The Scottish minister for finance and public service reform has forecast savings of between £250m and £750m per year across the public sector. Tom McCabe made the forecast to mark the publication of a consultation on the shared services strategy, A shared approach to building a better Scotland. He said sharing corporate …
Kablenet, 08 May 2006

Capita to provide Southampton 'Gateway'

Southampton has outsourced its IT services to Capita, despite criticism of the procurement process and concerns about local jobs. Southampton City Council has signed a 10 year IT outsourcing contract with Capita to upgrade the authority's IT systems and improve its "Gateway" contact centre. Capita is expected to deliver wider …
Kablenet, 24 Aug 2007
hands waving dollar bills in the air

Microsoft 'sorry' for volume licensing website cockup

Microsoft has apologised to its partners and customers who have struggled with the firm's volume licensing website, after the company overhauled its service. As we reported last month, Microsoft's volume licensing websites were yanked offline for over a week while the software giant tweaked its service in a move to "improve the …
Kelly Fiveash, 08 Jan 2010
channel

Salesforce extends 'sympathy' to Microsoft on Office launch

A senior EMEA director at Salesforce.com has claimed Microsoft Office "sucks productivity" just as the software giant gears up for the launch of its latest version this afternoon. Tim Barker declared that Salesforce has no intention of moving into the productivity suite crowd currently occupied by Microsoft. Barker, who is the …
Kelly Fiveash, 12 May 2010
thumbs down teaser 75

Outsourcing overruns cost UK taxpayers £9bn

A think tank has called for 'root and branch change' in public services, following its damning report on ICT outsourcing Research by the European Services Strategy Unit shows that 105 outsourced public sector ICT contracts have significant cost overruns, delays and terminations. The unit examined large outsourcing contracts, …
Kablenet, 27 Dec 2007

Watch out IBM and Dell, warns HP

HP watchers should expect further acquisitions in security and more business wins against IBM and Dell in services, PCs and services. That was the promise from Anne Livermore, executive vice president of HP's technology solutions group, to an audience of chief information officers (CIOs) attending the VortexSF05 conference San …
Gavin Clarke, 26 Oct 2005
For Sale sign detail

Google, Microsoft, and Amazon - the cloud dating game

What's a cloud? The likes of Amazon, Microsoft, and Google can't agree on an answer to that question. But they insist it exists. And they're sure it's the answer to all your problems. Which means there's also a difference of opinon when it comes to your problems. But, really, all will be well if you just move to the cloud. …
Matthew Graven, 27 Nov 2009
The Register breaking news

T-Mobile Germany schafts Nokia

Nokia's "All Your Base" services strategy looks like it's hitting more resistence - from Nokia's biggest customers. T-Mobile Germany is dropping handsets which carry Nokia's Ovi portal and services, according to reports. Nokia announced a huge new services initiative in late August. Under the Ovi umbrella brand and portal, Nokia …
Andrew Orlowski, 03 Mar 2008
Steve Ballmer

Ballmer talks up software as a service

The most compelling part of Steve Ballmer's hour-long keynote during this week's Worldwide Partner Conference were the first and last five minutes. In presidential style Ballmer opened striding resolutely among 8,000 seated delegates shaking outstretched hands. He closed by taking up opportunities in Microsoft's traditional …
Gavin Clarke, 13 Jul 2007
The Register breaking news

Wanadoo's Orange makeover edges closer

France Telecom is gearing up for a major rebranding of its Wanadoo internet division. Last year, France Telecom revealed plans to splash out €200m to repaint Wanadoo to Orange - the brightly-coloured name of its mobile phone operation. The axing of the Wanadoo brand forms part of France Telecom's NExT (New Experience in Telecom …
Tim Richardson, 27 Apr 2006
Nokia

Nokia plays strong Linux hand withTrolltech buy

Analysis Nokia may be strengthening its ties with major internet brands to boost its Ovi web services portal, but for a company of this scale, there must also be an agenda to set its own standards in the evolving mobile internet market on which it has staked its future. The Finnish giant's latest software acquisition, of Norwegian Linux …
Wireless Watch, 29 Jan 2008
Microsoft

'Ads-funded' Microsoft Works pilot barges onto your PC this year

Microsoft will test a free, "ad-funded" version of its Works productivity suite with selected PC manufacturers this year, in another attempt to size up on-demand services. The pilot program will rollout during the next few months and continue into the middle of next year, Microsoft told The Register. "Microsoft is continually …
Gavin Clarke, 01 Aug 2007
The Register breaking news

Dell goes Plural

ComputerWire: IT Industry Intelligence Dell Computer Corp served notice that its intends to make a concerted effort to barge its way into the high margin services space by snapping up Plural Inc on Friday. JOe Fay writes. The deal, for an undisclosed amount, is the first instance of Round Rock, Texas-based Dell following …
ComputerWire, 03 Jun 2002

MS products just too cool to comprehend, say MS geeks

When the product sucks but you can't bring yourself to admit the horrible truth, what's the next logical step? Blame the message, the messenger or the recipient of the message. Simple. Microsoft's normally bombastic marketing has begun blaming Windows Vista's poor uptake on the modesty of its own message, while exaggerating the …
Gavin Clarke, 25 Jul 2008
The Register breaking news

Doubters fret at Nokia Navteq deal

Comment Nokia has spent the greatest part of its life being misunderstood by US stock analysts, and its move to acquire US mapping company Navteq, for a colossal $8.1bn, at $78 a share, is no exception. Navteq had revenues last year of just $581m but is on track for about $800m this year, with its last quarter up 49 per cent to $202.3m …
Faultline, 05 Oct 2007
cloud

Stratus and NEC to make strong servers together

Super-strong server maker Stratus has decided it needs some help turning standard x86 boxes into mainframe-like machines. It has signed a long-term deal with NEC to jointly develop servers and share engineering costs. Under the terms of the 10-year deal, NEC will take on most of fault-tolerant hardware design work. Stratus, …
Ashlee Vance, 28 Nov 2005
The Register breaking news

Novell frees clients with NetWare 6

Novell today launched NetWare 6, its platform for the development of net services, which for the first time comes without the need to install client software. NetWare 6 is being positioned as an easy means to enable networks, composed of Windows, Unix or Mac clients, to access services such as file and print or storage over the …
John Leyden, 12 Sep 2001
Cat 5 cable

Novell pitches Nsure at ID anywhere

Novell yesterday fleshed out its plans to address the secure identity management market, as part of its attempt to reinvent its business around three key areas. These priority markets are: secure identity management solutions, under the brand name Novell Nsure; Web application development, or Novell exteNd, and cross-platform …
John Leyden, 17 Oct 2002
Cat 5 cable

BT sets great store in storage

BT fleshed out its IP strategy just a smidgen today with a networked storage alliance with Dell and EMC, and plans to boost network capacity. The monster telco has set itself the goal of a £1.5 billion growth in revenue by 2004/2005, of which IP Services are expected to account for £200 million. Key to this ambition is BT Data …
John Leyden, 24 May 2002
The Register breaking news

Microsoft Promises .NET Links in Commerce Server 2002

ComputerWire: IT Industry Intelligence Microsoft Corp yesterday released the first public beta of Commerce Server 2002, the latest component of its ambitious .NET web services strategy. The product, Microsoft promises "tight integration" with the Visual Studio.NET application development environment. The company said in a …
ComputerWire, 16 Jan 2002