Articles about Services Business

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Confused Colt dumps the IT services market while revenues shrink

In a major about-turn, telecoms network provider Colt has today announced it will exit the IT services market as the firm searches for a fresh strategy to halt a worrying decline in revenue. "We are taking decisive action to become a more focused and disciplined organisation," said Rakesh Bhasin, CEO, in an update to the London …
Kat Hall, 30 Jun 2015

Calyx Managed Services break-up begins. Just like we told you

The expected break-up of Calyx Managed Services has started, with the maintenance and carrier services divisions offloaded to Daisy Group and Chess Ltd respectively for a total of £5.5m in cash. It always seemed inevitable that Calyx MS would be carved up and sold off when private equity fund MXC Capital paid £9m to buy the …
Paul Kunert, 24 Mar 2015

Infosys tires of boring ERP maintenance business

Infosys appears to have tired of maintaining ERP systems by hand and would prefer to offer more interesting consulting services instead. The shift is evident in the decision to slap down 200 million crisp greenbacks to acquire Panaya. The newly-acquired outfit's main offering is the CloudQuality suite, a toolset that offers …
Simon Sharwood, 18 Feb 2015

Colt Technology Services bigwigs exit stage left

Colt Technology Services exec director Simon Walsh and some of his lieutenants have exited the business, The Channel can reveal. "We can confirm that Simon Walsh no longer works for Colt Technology Services and that Jürgen Hernichel is now leading that area of the business," a Colt PR person told us. Previously, Hernichel was …
Paul Kunert, 14 Nov 2013

BlackBerry nabs 'The Sims' to head up crucial Services unit

The company-formerly-known-as-RIM has nabbed former SAP exec John Sims to head up its global enterprise services unit, the business it hopes will be at the centre of its turnaround. BlackBerry said that Sims would be joining the company in January, after leaving his position as president of SAP's mobile services business. After …
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VMware veep Bill Fathers steps aside to take 'more strategic role'

VMware enterprise veep, board member and cloud czar Bill Fathers will not be part of the management family running the recently announced Cloud Services Business joint venture with EMC. Last week, the cloudy partners formally launched their joint venture, following EMC's $1.2bn (£782m) acquisition of Virtustream in May. …
Kat Hall, 26 Oct 2015

Telstra Borgs O2 networks for hit of services oxygen

Melbourne-based O2 Networks is the lucky recipient of a bag of cash from Telstra, which has paid $AU60 million for the business. O2 company has 370 customers and 100 staff, and according to Telstra “has designed, implemented and managed networks for clients including some of Australia’s largest financial institutions and …

Cisco borgs UK infosec bods

Cisco Systems is buying Portcullis Computer Security, a UK-based firm specialising in consulting to enterprise and government clients. Both firms are staying tight-lipped about the value of the deal which is expected to complete early in 2016. When that happens Portcullis employees will become part of the Cisco Security …

Redcentric lines up COO as new CEO

Managed services outfit Redcentric has confirmed operations chief Fraser Fisher is to jump into the CEO chair in the not-too-distant future. In a statement to the City, the AIM-listed firm its revealed succession plans with current head Tony Weaver to step down on 9 November when interim results are filed. Weaver is to remain …
Paul Kunert, 30 Sep 2015

What the bleedin' Dell is this? IT giant mulls unit selloffs – report

Reuters reports Dell is thinking of selling off non-core assets to clear the decks before the EMC acquisition and raise $10bn. Four candidate businesses are mentioned: Quest Software IT management with its systems management, security and business intelligence functions SonicWall email encryption and security Rapid …
Chris Mellor, 03 Nov 2015

Lockheed Martin's bored with IT and going back to fast jets

US defence giant Lockheed Martin is considering flogging off its under-performing government IT division. During an announcement about its second-quarter financial results the company said it will conduct a strategic review of the government IT infrastructure services business. The programmes to be reviewed represent …
Kat Hall, 22 Jul 2015
Champagne Not Included

Capita cracks open the bubbly after 10 per cent sales jump

This year's huge Capita spending spree boosted the company's sales by 10 per cent to £2.28bn, according to the outsourcing giant's first-half results for 2015. During that period, the outsourcer splashed a total of £279m on 11 businesses, most recently snapping up Scottish business intel outfit Barrachd. Profits before tax …
Kat Hall, 29 Jul 2015

A turnaround plan within a turnaround plan for Phoenix IT Group

Phoenix IT Group execs are labouring under the “assumption” that the firm will not be sold to Daisy Group – they have to – and are hatching a turnaround plan within a turnaround plan for Partner Services. As the board at the LSE-listed tech services outfit is recommending a 160 pence per share offer from Daisy that values the …
Paul Kunert, 09 Jun 2015
HP Logo splitting in two

The $53bn 'startup': Hewlett Packard Enterprise begins life

The UK country chief of $53bn “startup” Hewlett Packard Enterprise might have had a number of concerns on his mind this morning but retail stock levels or a huge separation task weren’t among them. For HP, the grand old lady of Silicon Valley, has split in two a year after going public about plans to hive off the PC and print …
Paul Kunert, 02 Nov 2015
China censorship

Aliyun enlists partners to take over the world's white fluffy stuff

Chinese cloud purveyor Aliyun, part of the Middle Kingdom's Alibaba Group, has signed up a raft of international partners to flog its services globally. The seven companies include chipzilla Intel, data centre outfit Equinix, French website hosting and cloud services provider Linkbynet. This is the first wave of partners to join …
Kat Hall, 08 Jun 2015
Green light

Interoute gets green light for £402m Easynet gobble

Cloudy hosting company Interoute has Wednesday been given the green light by Blighty's competition watchdog to snap up networks outfit Easynet for £402m. Interoute said the acquisition will almost double the size and of its enterprise ICT services business, which will create a combined total revenue of €700m (£495m) based on …
Kat Hall, 04 Nov 2015
IBM Flex Chassis, front view

IBM taps ex-Lenovo and services exec to run PureSystems server biz

Several weeks ago, El Reg told you that Andy Monshaw, the long-time head of IBM's Storage Systems Division and more recently the general manager of the PureSystems modular systems business, had left Big Blue. Due to the Independence Day holiday in the United States, IBM was unable to confirm Monshaw's departure, but late last …

We told you so! Daisy Group slurps up Damovo UK

Daisy Group has confirmed what our readers already knew – it has wolfed down unified comms specialist Damovo UK in its first deal since going private again less than a fortnight ago. West Sussex-based Microsoft and Cisco Gold badge holder Damovo is the former enterprise sales and services division of Ericsson. “With strong …
Paul Kunert, 02 Feb 2015
Roughly 150kg of gold

EMC coughs up the readies for cloud management software supplier

EMC is buying Virtustream in a seemingly billion-dollar-level transaction, as part of an effort to build a managed cloud services business. Virtustream sells xStream cloud management software for public, private and hybrid clouds, Infrastructure-as-a-Service (IaaS) and managed services to its customers. It says its xStream …
Chris Mellor, 26 May 2015
man_inks_deal_channel signs contract services

Colt Technology Services gobbles ThinkGrid

Colt Technology Services has swallowed cloud minnow ThinkGrid for an undisclosed sum to tap up its network of 300 resellers and software developers and the small biz firms it counts as customers. Incorporated in 2008, London-based ThinkGrid provides a cloud platform for channel firms to resell infrastructure-as-a-service kit …
Paul Kunert, 13 Aug 2012

Europe targeted as Alibaba's cloudy world domination plans take shape

Expansion-hungry Alibaba is set to increase the global reach of its cloudy biz Aliyun by opening a data centre in Europe, a senior hand has told El Reg. Derek Wang, chief architect of Aliyun's international cloud business, said the company intends to announce expansion plans into both the European and South-east Asian markets …
Kat Hall, 18 May 2015

Reseller SCC buys a slice of Fluidata

IT re-seller SCC has taken an undisclosed stake in London-based data connectivity outfit Fluidata, so as to further muscle into the infrastructure space. James Rigby, chief executive of SCC, said the investment will give the company access to the data telecoms market. "Fluidata positions SCC at the forefront of data centre …
Kat Hall, 23 Mar 2015
Microsoft Nokia logo

Microsoft buys Nokia's mobile business

Updated Microsoft has announced it is buying Nokia's mobile devices and services business. Revealed in a flurry of press releases in the small hours of Tuesday, the deal will see Microsoft “pay EUR 3.79 billion to purchase substantially all of Nokia’s Devices & Services business, and EUR 1.65 billion to license Nokia’s patents, for a …

Sky still blue, above the ocean: Google still raking it in

Gigantic automated advertising machine Google has logged yet another quarter of sound results, showing that if you can get punters in the door to buy magic digital beans without ever having a paid staff member interact with them, you'll do well indeed. The Mountain View Chocolate Factory reported revenue of $17.73bn for the …
Neil McAllister, 17 Jul 2015

Computacenter's Brit team basks in double digit sales glory

It was again the Brit arm of services-based reseller Computacenter that brought home the bacon for the group in 2014, as operations in continental Europe continued to wrestle with contract or market woes. The group turned over £3.108bn in sales, up 1.2 per cent as reported or 4.2 per cent in constant currency, the fifth straight …
Paul Kunert, 12 Mar 2015

Insight’s director churn continues as ‘key player’ leaves

The revolving door at Insight keeps swinging, with folk entering the building, others deciding to walk and some being forcefully ejected. IT Services director for the UK, Stuart Lemon, has exited and El Chan understands he is joining a reseller with big ambitions. In a statement, Rolf Adam, veep of services at Insight EMEA, …
Paul Kunert, 16 Feb 2015

SCC swallows French services firm LNA

SCC has expanded its French operation after acquiring Boulogne-based IT services outfit LNA for an undisclosed sum. The deal for the €66m turnover business widens the sales gap with SCC's archrival Computacenter, which forked out €21m for Top Info SAS earlier this year to cement its position as the third-largest dealer in France …
Paul Kunert, 08 Sep 2011
Germany celebrates winning Fifa world cup 2014 in Brazil

Deutsche Telekom, Huawei: Let's rain on Amazon’s euro cloud together

Deutsche Telekom claims to have Amazon and Google in its sights (thanks to a little lens polishing from a Chinese big boy) as it ramps up its cloud business and attempts to dominate the sector in Europe. DT said it would step up its relationship with Huawei as part of the drive, which it said would double its cloud revenue from …
Joe Fay, 15 Jun 2015
Unisys sets LinuxWorld alight

Unisys looks to ‘streamline’ as losses increase, sales fall

Losses at mainframe maker Unisys plunged deeper into the red in the company's first quarter of 2015, falling a further $10 million (£6.6 million) to $27.4 million (£18.1 million). First-quarter 2015 sales fell 5 per cent to $721 million (£476 million), when compared with the previous year. The company hopes to makes savings of …
Kat Hall, 24 Apr 2015

Trustmarque ready to rock n roll in tech channel again

Interview With the branding issue out of the way, an enlarged Trustmarque has cut costs, embedded the exec team and is hiring - a far cry from the less than certain outlook for the business last summer. The York-based organisation this week merged with sister company Trinity, forming a £170m turnover technology wing of business process …
Paul Kunert, 16 Jan 2015

Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011

Nokia will be the mobile comeback kid in 2016 – wishful-thinking sources

Nokia is gearing up for a bombastic return to the smartphone world in 2016, according to new whispers. The Finnish firm's Nokia Technologies division has been quietly hiring staff, and already has products under development, with an eye to reenter the market next year, we're told. The second half of 2016, not coincidentally, …
Neil McAllister, 20 Apr 2015
HP Logo splitting in two

HP beats the street on earnings, misses on revenue in Q2

HP has announced its results for its second fiscal quarter, and the news is mixed. The market expected the company to post earnings of 85 cents on US$25.64 billion in revenue. The company trumped the earnings figure by announcing it delivered 87 cents per share, but missed on revenue with a figure of $25.45bn. That's down seven …
Simon Sharwood, 22 May 2015

VMware acquires Immidio to personalise mobile stuff

VMware has acquired Immidio, a vendor of “user environment management” (UEM) products that deliver desktops to any device, and will fold it into a wider Workspace Environment Management (WEM) effort. Virtzilla's cooking up this new batch of acronym soup because it's decided that the application and desktop delivery caper is …
Simon Sharwood, 04 Feb 2015
Raytheon Patriot

Raytheon borgs Websense to create cybersecurity behemoth

Defence giant Raytheon has agreed a deal with Vista Equity Partners to form a new company combining Websense with Raytheon Cyber Products. The new joint venture (Raysense? Webtheon?) will combine Raytheon Cyber Products with Websense's TRITON line of web filtering and other enterprise security products. Raytheon – known for the …
John Leyden, 20 Apr 2015
hands waving dollar bills in the air

Perot/Dell buys China services business

Dell will get a services foothold in China after its soon-to-be subsidiary Perot Systems announced it would take over a unit of the distressed consultancy BearingPoint. Perot is taking on BearingPoint Management Consulting (Shanghai) Ltd, aka BearingPoint China Consulting. BearingPoint is the consulting firm spun out of …
Joe Fay, 13 Oct 2009
management strategy2

Insight grabs EMEA sales and marketing veep

Insight has plucked a former Microsoft licensing honcho to run its sales and marketing function across EMEA, at a time when it is looking to move well beyond straight software transactions. Alexander Kaatz is joining the reseller titan to fill the shoes vacated by Ashley Gatehouse, who departed last autumn along with a bunch of …
Paul Kunert, 04 Aug 2014
Oil Pump Jack by  cc 2.0 attribution

Mixing ERP and production systems: Oil industry at risk, say infosec bods

Black Hat Europe Hackers might be able to bridge the gap between supposedly air-gapped systems in oil and gas production by pivoting from enterprise planning onto production systems. Vulnerabilities and insecure installations in SAP business software and other enterprise systems might be used to interfere with loosely-couple but nonetheless …
John Leyden, 18 Nov 2015
Steve Ballmer. Pic:  Aanjhan Ranganathan

Ballmer's billion-dollar blunders: When he gambled Microsoft's money and lost

Analysis Less than two years into Satya Nadella's tenure as CEO of Microsoft, he's already had to report a lossmaking quarter. It's only the second time that's happened in the software giant's three decades as a public company, and the $8.44bn write-off Redmond posted earlier this week is the largest in its history. Don't blame Nadella …
Neil McAllister, 27 Jul 2015
Satya Nadella

Microsoft has RECORD quarter, in a BAD way - Sad Nad slashes phone biz

Brobdingnagian software biz Microsoft wrote down the biggest quarterly loss of its corporate history on Tuesday, reluctantly gulping down another $8.44bn of red ink - mostly associated with its train-wreck acquisition of Nokia. The latest writedown left Redmond with a net loss of $3.20bn for the three months ending on June 30 …
Neil McAllister, 21 Jul 2015

Finacle manacled as Infosys spins out products and platforms

The evolution of India's IT services companies continues apace, with news that Infosys has decided to step away from its products, platforms and services (PPS) business. The star of Infosys' PPS business is Finacle, a core banking product that has obvious synergies with the company's services business and is responsible for …
Simon Sharwood, 13 May 2014

HP emails personal data of 1,000 CDS workers to 3rd party

Personal data linked to 1,000 Customer Delivery Services staff at HP was accidentally emailed to an external third party yesterday. Insiders told us that HP CDS sent the entire employee payroll's info – which contained National Insurance numbers, addresses and salaries – to an unknown party yesterday by accident. An HP …
Paul Kunert, 07 Nov 2014

Citrix – Sorry, we didn't realise job cuts would knacker results

Citrix dropped the ball in Q1 by underestimating the short-term effects of chopping hundreds of staffers as part of a company-wide restructure, and the challenge posed by the swollen dollar. The firm previously warned shareholders and Wall Street analysts a fortnight ago that sales and earnings per share would come in lower than …
Paul Kunert, 23 Apr 2015

Samsung says teaming up with mobe-maker Microsoft could violate antitrust law

Samsung has taken a new tack in its ongoing patent royalty spat with Microsoft, claiming that its former partnership with Redmond should be considered null and void as it could violate US antitrust law. Microsoft is suing Samsung for $6.9m in interest on royalties that it says it's owed under the terms of a 2011 business …
Neil McAllister, 01 Nov 2014

Pricey buys pay off for shape-shifting Alternative Networks

Revving up the acquisition engine got previously misfiring B2B comms and tech outfit Alternative Networks' top line motoring again, but some resulting cost hikes dampened the bottom line. The AIM-listed firm reported a 20 per cent sales bounce to £137.8m for the year ended September, and it returned to organic growth, albeit at …
Paul Kunert, 10 Dec 2014
Palmisano Rometty IBM

IBM chiefs order pay freeze at US services tentacle

Update The employees at the Global Technology Services unit of Big Blue got some unwelcome but probably not unexpected news that there would not be a broad-based salary increase at the unit this year. There are also reports that IBM has frozen salaries of higher-level executives across the company, which the company has not confirmed. …

KCOM Group results hit by Phones4U woes

Brit telco and tech services playa KCOM Group has kickstarted a cost-cutting programme to counter a wobbly top and bottom line, not helped by the collapse of Phone4You and slower than expected PSN demand. The LSE-listed Hull-based group reported a 6.7 per cent drop in turnover to £173m for the first half of fiscal ’15, as profit …
Paul Kunert, 25 Nov 2014

Cram my freebies into Android phones and get a royalty discount, says Microsoft (allegedly)

A new report claims Microsoft hasn't been offering Android device vendors any money to bundle its mobile apps on their phones and slabs; rather, it has offered to reduce the tolls it collects from the mobe-makers. Citing sources among supply chain players in China and Taiwan, DigiTimes Research says Redmond has offered to cut …
Neil McAllister, 16 Apr 2015
Doomsday clock

Tick-tock, CDW: Mega reseller has 30 months to buy the rest of Kelway

The clock is ticking for NASDAQ-listed CDW to hoover up the remaining share base of Kelway – or leave it for someone else to slurp. As revealed first by The Channel yesterday, the world’s largest tech reseller bought a 35 per cent stake in London-based Kelway in a deal that values the overall business at around £262m. Under the …
Paul Kunert, 07 Nov 2014
Microsoft CEO Satya Nadella

He's baaack: Microsoft's axeman Nadella to give Chinese staff the chop

More Microsoft staffers will lose their jobs next month when the software giant closes two smartphone factories in China, according to reports. Japanese business daily Nikkei was first to report that the software giant plans to shutter its manufacturing facilities in Beijing and Dongguan by the end of March. A Microsoft …
Neil McAllister, 28 Feb 2015