Articles about Services Business

Colt Technology Services bigwigs exit stage left

Colt Technology Services exec director Simon Walsh and some of his lieutenants have exited the business, The Channel can reveal. "We can confirm that Simon Walsh no longer works for Colt Technology Services and that Jürgen Hernichel is now leading that area of the business," a Colt PR person told us. Previously, Hernichel was …
Paul Kunert, 14 Nov 2013

BlackBerry nabs 'The Sims' to head up crucial Services unit

The company-formerly-known-as-RIM has nabbed former SAP exec John Sims to head up its global enterprise services unit, the business it hopes will be at the centre of its turnaround. BlackBerry said that Sims would be joining the company in January, after leaving his position as president of SAP's mobile services business. After …

Telstra Borgs O2 networks for hit of services oxygen

Melbourne-based O2 Networks is the lucky recipient of a bag of cash from Telstra, which has paid $AU60 million for the business. O2 company has 370 customers and 100 staff, and according to Telstra “has designed, implemented and managed networks for clients including some of Australia’s largest financial institutions and …
IBM Flex Chassis, front view

IBM taps ex-Lenovo and services exec to run PureSystems server biz

Several weeks ago, El Reg told you that Andy Monshaw, the long-time head of IBM's Storage Systems Division and more recently the general manager of the PureSystems modular systems business, had left Big Blue. Due to the Independence Day holiday in the United States, IBM was unable to confirm Monshaw's departure, but late last …
Microsoft Nokia logo

Microsoft buys Nokia's mobile business

Updated Microsoft has announced it is buying Nokia's mobile devices and services business. Revealed in a flurry of press releases in the small hours of Tuesday, the deal will see Microsoft “pay EUR 3.79 billion to purchase substantially all of Nokia’s Devices & Services business, and EUR 1.65 billion to license Nokia’s patents, for a …
man_inks_deal_channel signs contract services

Colt Technology Services gobbles ThinkGrid

Colt Technology Services has swallowed cloud minnow ThinkGrid for an undisclosed sum to tap up its network of 300 resellers and software developers and the small biz firms it counts as customers. Incorporated in 2008, London-based ThinkGrid provides a cloud platform for channel firms to resell infrastructure-as-a-service kit …
Paul Kunert, 13 Aug 2012
management strategy2

Insight grabs EMEA sales and marketing veep

Insight has plucked a former Microsoft licensing honcho to run its sales and marketing function across EMEA, at a time when it is looking to move well beyond straight software transactions. Alexander Kaatz is joining the reseller titan to fill the shoes vacated by Ashley Gatehouse, who departed last autumn along with a bunch of …
Paul Kunert, 04 Aug 2014
channel

SCC swallows French services firm LNA

SCC has expanded its French operation after acquiring Boulogne-based IT services outfit LNA for an undisclosed sum. The deal for the €66m turnover business widens the sales gap with SCC's archrival Computacenter, which forked out €21m for Top Info SAS earlier this year to cement its position as the third-largest dealer in France …
Paul Kunert, 08 Sep 2011

HP emails personal data of 1,000 CDS workers to 3rd party

Personal data linked to 1,000 Customer Delivery Services staff at HP was accidentally emailed to an external third party yesterday. Insiders told us that HP CDS sent the entire employee payroll's info – which contained National Insurance numbers, addresses and salaries – to an unknown party yesterday by accident. An HP …
Paul Kunert, 07 Nov 2014

Pricey buys pay off for shape-shifting Alternative Networks

Revving up the acquisition engine got previously misfiring B2B comms and tech outfit Alternative Networks' top line motoring again, but some resulting cost hikes dampened the bottom line. The AIM-listed firm reported a 20 per cent sales bounce to £137.8m for the year ended September, and it returned to organic growth, albeit at …
Paul Kunert, 10 Dec 2014
india

Finacle manacled as Infosys spins out products and platforms

The evolution of India's IT services companies continues apace, with news that Infosys has decided to step away from its products, platforms and services (PPS) business. The star of Infosys' PPS business is Finacle, a core banking product that has obvious synergies with the company's services business and is responsible for …
Simon Sharwood, 13 May 2014
gavel_judgment_channel

Samsung says teaming up with mobe-maker Microsoft could violate antitrust law

Samsung has taken a new tack in its ongoing patent royalty spat with Microsoft, claiming that its former partnership with Redmond should be considered null and void as it could violate US antitrust law. Microsoft is suing Samsung for $6.9m in interest on royalties that it says it's owed under the terms of a 2011 business …
Neil McAllister, 01 Nov 2014
channel

Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011

KCOM Group results hit by Phones4U woes

Brit telco and tech services playa KCOM Group has kickstarted a cost-cutting programme to counter a wobbly top and bottom line, not helped by the collapse of Phone4You and slower than expected PSN demand. The LSE-listed Hull-based group reported a 6.7 per cent drop in turnover to £173m for the first half of fiscal ’15, as profit …
Paul Kunert, 25 Nov 2014
Doomsday clock

Tick-tock, CDW: Mega reseller has 30 months to buy the rest of Kelway

The clock is ticking for NASDAQ-listed CDW to hoover up the remaining share base of Kelway – or leave it for someone else to slurp. As revealed first by The Channel yesterday, the world’s largest tech reseller bought a 35 per cent stake in London-based Kelway in a deal that values the overall business at around £262m. Under the …
Paul Kunert, 07 Nov 2014

Logicalis splits with UK sales director Brooker after five months

After less than five months on the job Logicalis sales director Tony Brooker has left the Slough-based integrator, sources have told The Channel. Brooker took control of the sales floor in July to replace Phil Orford, who departed by mutual consent in January at around the same time that CEO Garry Bullard’s short-lived tenure at …
Paul Kunert, 24 Nov 2014

Microsoft swings axe at 18,000 bods in its largest ever round of layoffs

Microsoft is preparing to lay off as many as 18,000 workers – the biggest loss of heads in the software giant’s history – and the Nokia unit is bearing the brunt. Microsoft CEO Satya Nadella said Thursday it would cut 14 percent of its 127,000-strong workforce over the next 12 months. It dropped the news before the markets …
Gavin Clarke, 17 Jul 2014
The launch explosion, captured in a Sea Launch video

Wipro uses Nexenta to blast its way out of the hardware prison

Comment India-based systems integration biz WiPro is using Nexenta storage in preference to Dell, EMC, IBM and NetApp, as a key to break hardware lock-in. Is Nexenta crossing the chasm from SMB land to become an enterprise storage software supplier? Wipro is using NexentaStor software as the basis for a cloud-based Desktop-as-a-Service …
Chris Mellor, 07 Nov 2014

Toshiba: We'll STAY in PCs! We'll just axe a few bods

Toshiba is the latest vendor to sound the warning alarm that all is not well in its PC business across Europe after scaling back regional offices and axing swathes of the workforce – just as the green shoots emerge. The UK and France ops, which have signed up as subsidiaries of the TEG corporation, will act purely as sales and …
Paul Kunert, 10 Oct 2014
Microsoft CEO Satya Nadella

More Microsoft staffers shown the door in Round 3 of job cuts

Microsoft sent another 3,000 staffers packing on Wednesday, after the third round of layoffs in CEO Satya Nadella's multi-phase restructuring program. The Seattle Times reports that 638 employees in and around Microsoft's Puget Sound headquarters lost their jobs, with the remainder coming from various sites around the globe. By …
Neil McAllister, 29 Oct 2014
Palmisano Rometty IBM

IBM chiefs order pay freeze at US services tentacle

Update The employees at the Global Technology Services unit of Big Blue got some unwelcome but probably not unexpected news that there would not be a broad-based salary increase at the unit this year. There are also reports that IBM has frozen salaries of higher-level executives across the company, which the company has not confirmed. …
management cloud2

Leading like Mad Leo: HP's Whitman rolls out Apotheker's PC plan

There’s something in the water at Hewlett-Packard. No, I’m not referring to the "HP Way", that pseudo-Victorian philanthropic work creed. It’s the propensity for those running this tech giant to make really big bets — multi-billion-dollar rolls of the dice have become standard operating procedure. Three of HP’s most recent …
Gavin Clarke, 07 Oct 2014
hands waving dollar bills in the air

Perot/Dell buys China services business

Dell will get a services foothold in China after its soon-to-be subsidiary Perot Systems announced it would take over a unit of the distressed consultancy BearingPoint. Perot is taking on BearingPoint Management Consulting (Shanghai) Ltd, aka BearingPoint China Consulting. BearingPoint is the consulting firm spun out of …
Joe Fay, 13 Oct 2009
Satya Nadella

Microsoft: Cloud-o-bile still only small slice of softening revenue pie

Microsoft reported revenues that beat estimates for Q1 of fiscal 2015, boosted by strong growth in cloud and mobility. But its solid-looking numbers belied ongoing softness in its traditional core markets. Total revenues for the three months ending on September 30 were $23.20bn, a 25 per cent year-on-year increase but flat from …
Neil McAllister, 23 Oct 2014
POrch

Oracle slurps another storage upstart: Front Porch Digital joins Ellison's crew

The ceaseless hoovering up of small companies and startups by business behemoths has seen Oracle buy Front Porch Digital. Why did Larry Ellison latch on to this outfit? Front Porch Digital (FPD) is a content storage management (CSM) business. Its software products sit in a server between a media network on the one hand and a …
Chris Mellor, 16 Sep 2014
Microsoft CEO Satya Nadella

Microsoft's axeman Nadella fills baskets with 2,100 fresh heads

Microsoft CEO Satya Nadella has brought down his axe again, sending off the next batch of the 18,000 employees he has promised will lose their jobs by the end of the year. The Redmond supremo issued about 2,100 pink slips on Thursday, the Seattle Times reports, bringing the total number of layoffs to approximately 15,100 and …
Neil McAllister, 18 Sep 2014
Microsoft campus

Microsoft bags more CASH – but profit's flat as Nadella waves axe

Microsoft posted solid yet unspectacular results for both the fourth quarter of its fiscal 2014 and the full fiscal year, even as investors braced for new CEO Satya Nadella to axe as many as 18,000 staffers. Revenues for the quarter beat analysts' estimates slightly at $23.38bn, a 17.5 per cent gain over the same period a year …
Neil McAllister, 22 Jul 2014

Dell gambles solid server sales for NetSuite's riches

The world’s number two-server maker is gambling its core business on cloud sales and services in a deal with NetSuite. Dell has become a global reseller of the latter’s hosted enterprise resource planning (ERP) software suite and will also implement NetSuite for customers. The deal will see sales people from the recently …
Gavin Clarke, 27 Feb 2014
Un Frog

Nokia France leak: Windows Phone DUMPED in Microsoft Lumia revamp

The French wing of Microsoft's Nokia mobile device division appears to have confirmed some Windows Phone rebranding efforts that have been rumored for the past few months. Earlier this year, leaked legal documents related to Microsoft's acquisition of Nokia's Devices and Services business revealed that Redmond was only given 18 …
Neil McAllister, 22 Oct 2014

Enormo US reseller Insight rejigs top bods across rest of world

US-owned reseller Insight is clearing out a chunk of heavy duty sales experience to cut its cloth for leaner trade, say The Channel's sources. The reseller made changes to its mid-market leadership team in Q2 after losing market share in the pursuit of bigger deals, when UK sales directors Gregg Pearce and Tim Westbrook left the …
Paul Kunert, 17 Oct 2013

'Fangless' activist investor chomps up chunk of Rackspace

A so-called "fangless" activist investor has increased its grip on OpenStack cloud cheerleader Rackspace, with a view to a possible sale. Blue Harbour Group has revealed it now holds a 6.4 per cent stake in the aspiring cloud provider, or 9.1 million shares. The company is reported to have started gobbling up Rackspace shares …
Gavin Clarke, 19 Aug 2014
closed_sign shut down under collapsed liquidation

PC addict RM finally quits its building habit, plans to axe 300 jobs

Under-fire education tech specialist RM has finally admitted what the rest of the industry already knew: that it can't make money building PCs and will instead concentrate on developing software and services. It has been a rocky three years for RM, starting with the government's gradual closure of the Building Schools for the …
Paul Kunert, 23 Oct 2013

Rebounding Brit IT market beefs up Computacenter top line

Computacenter vaulted the £3bn barrier for the first time in its history during 2013 after bagging some meaty services and product deals in Blighty, but one-off charges in continental subsidiaries weighed heavy on the bottom line. Group revenues for one of Europe's largest resellers bounced 2.5 per cent year-on-year in constant …
Paul Kunert, 11 Mar 2014

Microsoft shunts top exec Julie Larson-Green sideways to make way for Stephen Elop

Top Windows exec Julie Larson-Green is moving sideways through Microsoft into a new job in the search and services business. Larson-Green had been running devices at Redmond, a job which is due to be handed over to former Nokia chief exec Stephen Elop once Microsoft has completed its acquisition of the Finnish firm's mobile- …
The Four Horsemen Apocalypse ride up the grassy mound that adorns the WinXP desktop

Computacenter cashes in on support doom, helps corporates flee Win XP

Revenue-boosting projects to help customers flee the Windows XP OS en mass helped Computacenter record near double-digit sales growth in calendar Q3, according to a trading update by Blighty's largest reseller. Turnover at group level for the quarter ended 30 September was up eight per cent in constant currency to £730m, with …
Paul Kunert, 23 Oct 2013
BBC Testcard

BBC: Hey, Atos, old buddy. Here's a cheque for £285m, fill your boots

The BBC has tossed £285m of licence fee payers' cash at a beefy tech services deal with integrator Atos after the planned rollout of a brand new tower framework to house multiple suppliers hit the buffers. The existing Technology Framework Contract (TFC), also with Atos, is set to expire March next year. It covers telephony, …
Paul Kunert, 18 Feb 2014
Borg

NSC Group slurped by Telstra

Telstra has acquired voice systems integrator NSC Group, saying it will integrate the 230-head unified communications and contact centre specialist into its Network Application and Services business. The 1989-founded NSC – founded as North Shore Connections and at the time a Sydney PABX dealer – claims 600 customers in Australia …
Leaked images showing a Microsoft-branded smartphone

Farewell Nokia: First ever 'Microsoft Lumia' set for Tuesday reveal

Pic For several months we've known the era of Nokia-branded smartphones was coming to a close, but on Friday, Microsoft gave us the date it ends: November 11. Screenshot of Microsoft Mobile's website Microsoft's next Lumia device likely won't carry the Nokia brand That's when the software giant plans to announce details for its …
Neil McAllister, 07 Nov 2014

Systemax's Euro tentacle set to buy ailing schools supplier RM

Exclusive The word sweeping through the technology channel is that big changes are afoot at education supplier RM with the parent of reseller Misco understood to be acquiring the software and services business. Sources claimed that talks between the LSE-listed RM and NYSE-listed firm Systemax, which trades in Europe as Misco and Inmac …
Paul Kunert, 29 Nov 2013
globalisation

EDS man joins BT Services

Jeff Kelly, formerly of EDS, is taking on the challenge of sorting out BT's Global Services division. Kelly most recently ran EDS's services businesses in North America, he's a US citizen and has had a 25-year career with the firm. Kelly replaces Hanif Lalani a 26-year BT veteran. Lalani, an OBE, is a former CEO of BT Northern …
John Oates, 08 Jan 2010
Fake photo of Satya Nadella shaking hands with Stephen Elop

It's a done deal! Microsoft-Nokia merger to close on Friday

Microsoft has finally cleared all of the international regulatory hurdles that it needed to overcome for it to close its acquisition of Nokia's Devices and Services business. "The transaction will be completed this Friday, April 25, when we'll officially welcome the Nokia Devices and Services business as part of the Microsoft …
Neil McAllister, 21 Apr 2014

Telstra flogs phone books to Platinum Equity

Mere days after Telstra was rumoured to be selling its Sensis directory division for “as much as $AU3 billion” the carrier has closed the deal for the fire-sale price of $AU450 million. The sale puts 70 per cent of Sensis in the hands of US private equity firm Platinum Equity – putting a total valuation on the division at around …

US Justice Department on Microsoft's Nokia acquisition: 'Go for it'

The US Department of Justice has given its approval to Microsoft's acquisition of Nokia. The next step in the deal's finalization will up to the EU, which has said that it will issue its decision this Wednesday. The DOJ's go-ahead came in the form of a notice, released Monday by the US Federal Trade Commission's Bureau of …
Rik Myslewski, 02 Dec 2013

Come close, dear reader. Past those trees you'll see a non-Microsoft Nokia Oyj in the wild

Nokia – the Finnish networking firm, not the Microsoft division that sells low-cost mobes running Windows Phone – reported earnings for another difficult quarter on Thursday, yet showed signs that its operations are beginning to stabilize since punting its Devices and Services business off to Redmond. Net sales for the second …
Neil McAllister, 24 Jul 2014

Stop! Yammer time: Microsoft's social biz service becomes one with Office 365

David Sacks, cofounder and former CEO of Yammer, has left his position at Microsoft after having steered the enterprise social networking service for nearly six years. Sacks, a former PayPal exec who has been an angel investor in various startups and even once dabbled in producing and financing an independent feature film, …
Neil McAllister, 24 Jul 2014
graph up

KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008

HP workers under shadow of the axe edge towards ballot box

The Public and Commercial Services union is to ballot members working at HP over 600 planned job cuts to the services operation in the latest futile exercise to influence the company's decision making. As world + dog knows, HP's Make It Better Programme to rationalise the workforce is due to conclude by the end of October, by …
Paul Kunert, 01 Apr 2014

Nokia waves goodbye to device biz as phone sales continue to spiral

Nokia's fourth quarter earnings report for its fiscal 2013 shows a company that's striving to reinvent itself – as it prepares to complete the sale of its struggling mobile phone business to Microsoft. The Finnish firm is already reporting its Devices & Services business unit as "discontinued operations," even though the deal …
Neil McAllister, 23 Jan 2014
cloud

Microsoft expands Dublin bit barn to slurp Euro-Data

Microsoft plans to fork out $230m to add a fourth mega datahall to its Dublin bit-barn campus. The expansion was announced on Tuesday and will add a further 20 people to the 80 on-site staff, as well as create temporary employment for 380 building-related jobs. The expansion will add around 169,000 square feet of IT space to …
Jack Clark, 03 Dec 2013
Huawei P1

European networks giants have adjusted to life with Huawei at last

Analysis The wireless infrastructure vendors were uncharacteristically upbeat in their second quarter results announcements. The impact of Huawei and ZTE has overshadowed them for so long that it seemed like a permanent fixture, but to a great extent, the western suppliers, and their shareholders, have now adjusted to the reality of …
Wireless Watch, 04 Aug 2014