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Articles about Services Business

Colt Technology Services bigwigs exit stage left

Colt Technology Services exec director Simon Walsh and some of his lieutenants have exited the business, The Channel can reveal. "We can confirm that Simon Walsh no longer works for Colt Technology Services and that Jürgen Hernichel is now leading that area of the business," a Colt PR person told us. Previously, Hernichel was …
Paul Kunert, 14 Nov 2013

BlackBerry nabs 'The Sims' to head up crucial Services unit

The company-formerly-known-as-RIM has nabbed former SAP exec John Sims to head up its global enterprise services unit, the business it hopes will be at the centre of its turnaround. BlackBerry said that Sims would be joining the company in January, after leaving his position as president of SAP's mobile services business. After …

Telstra Borgs O2 networks for hit of services oxygen

Melbourne-based O2 Networks is the lucky recipient of a bag of cash from Telstra, which has paid $AU60 million for the business. O2 company has 370 customers and 100 staff, and according to Telstra “has designed, implemented and managed networks for clients including some of Australia’s largest financial institutions and …
IBM Flex Chassis, front view

IBM taps ex-Lenovo and services exec to run PureSystems server biz

Several weeks ago, El Reg told you that Andy Monshaw, the long-time head of IBM's Storage Systems Division and more recently the general manager of the PureSystems modular systems business, had left Big Blue. Due to the Independence Day holiday in the United States, IBM was unable to confirm Monshaw's departure, but late last …
Microsoft Nokia logo

Microsoft buys Nokia's mobile business

Microsoft has announced it is buying Nokia's mobile devices and services business. Revealed in a flurry of press releases in the small hours of Tuesday, the deal will see Microsoft “pay EUR 3.79 billion to purchase substantially all of Nokia’s Devices & Services business, and EUR 1.65 billion to license Nokia’s patents, for a …
man_inks_deal_channel signs contract services

Colt Technology Services gobbles ThinkGrid

Colt Technology Services has swallowed cloud minnow ThinkGrid for an undisclosed sum to tap up its network of 300 resellers and software developers and the small biz firms it counts as customers. Incorporated in 2008, London-based ThinkGrid provides a cloud platform for channel firms to resell infrastructure-as-a-service kit …
Paul Kunert, 13 Aug 2012
management strategy2

Insight grabs EMEA sales and marketing veep

Insight has plucked a former Microsoft licensing honcho to run its sales and marketing function across EMEA, at a time when it is looking to move well beyond straight software transactions. Alexander Kaatz is joining the reseller titan to fill the shoes vacated by Ashley Gatehouse, who departed last autumn along with a bunch of …
Paul Kunert, 04 Aug 2014
channel

SCC swallows French services firm LNA

SCC has expanded its French operation after acquiring Boulogne-based IT services outfit LNA for an undisclosed sum. The deal for the €66m turnover business widens the sales gap with SCC's archrival Computacenter, which forked out €21m for Top Info SAS earlier this year to cement its position as the third-largest dealer in France …
Paul Kunert, 08 Sep 2011
india

Finacle manacled as Infosys spins out products and platforms

The evolution of India's IT services companies continues apace, with news that Infosys has decided to step away from its products, platforms and services (PPS) business. The star of Infosys' PPS business is Finacle, a core banking product that has obvious synergies with the company's services business and is responsible for …
Simon Sharwood, 13 May 2014
channel

Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011

Microsoft swings axe at 18,000 bods in its largest ever round of layoffs

Microsoft is preparing to lay off as many as 18,000 workers – the biggest loss of heads in the software giant’s history – and the Nokia unit is bearing the brunt. Microsoft CEO Satya Nadella said Thursday it would cut 14 percent of its 127,000-strong workforce over the next 12 months. It dropped the news before the markets …
Gavin Clarke, 17 Jul 2014
Palmisano Rometty IBM

IBM chiefs order pay freeze at US services tentacle

The employees at the Global Technology Services unit of Big Blue got some unwelcome but probably not unexpected news that there would not be a broad-based salary increase at the unit this year. There are also reports that IBM has frozen salaries of higher-level executives across the company, which the company has not confirmed. …
POrch

Oracle slurps another storage upstart: Front Porch Digital joins Ellison's crew

The ceaseless hoovering up of small companies and startups by business behemoths has seen Oracle buy Front Porch Digital. Why did Larry Ellison latch on to this outfit? Front Porch Digital (FPD) is a content storage management (CSM) business. Its software products sit in a server between a media network on the one hand and a …
Chris Mellor, 16 Sep 2014
Microsoft campus

Microsoft bags more CASH – but profit's flat as Nadella waves axe

Microsoft posted solid yet unspectacular results for both the fourth quarter of its fiscal 2014 and the full fiscal year, even as investors braced for new CEO Satya Nadella to axe as many as 18,000 staffers. Revenues for the quarter beat analysts' estimates slightly at $23.38bn, a 17.5 per cent gain over the same period a year …
Neil McAllister, 22 Jul 2014

Dell gambles solid server sales for NetSuite's riches

The world’s number two-server maker is gambling its core business on cloud sales and services in a deal with NetSuite. Dell has become a global reseller of the latter’s hosted enterprise resource planning (ERP) software suite and will also implement NetSuite for customers. The deal will see sales people from the recently …
Gavin Clarke, 27 Feb 2014
hands waving dollar bills in the air

Perot/Dell buys China services business

Dell will get a services foothold in China after its soon-to-be subsidiary Perot Systems announced it would take over a unit of the distressed consultancy BearingPoint. Perot is taking on BearingPoint Management Consulting (Shanghai) Ltd, aka BearingPoint China Consulting. BearingPoint is the consulting firm spun out of …
Joe Fay, 13 Oct 2009

'Fangless' activist investor chomps up chunk of Rackspace

A so-called "fangless" activist investor has increased its grip on OpenStack cloud cheerleader Rackspace, with a view to a possible sale. Blue Harbour Group has revealed it now holds a 6.4 per cent stake in the aspiring cloud provider, or 9.1 million shares. The company is reported to have started gobbling up Rackspace shares …
Gavin Clarke, 19 Aug 2014

Rebounding Brit IT market beefs up Computacenter top line

Computacenter vaulted the £3bn barrier for the first time in its history during 2013 after bagging some meaty services and product deals in Blighty, but one-off charges in continental subsidiaries weighed heavy on the bottom line. Group revenues for one of Europe's largest resellers bounced 2.5 per cent year-on-year in constant …
Paul Kunert, 11 Mar 2014

Enormo US reseller Insight rejigs top bods across rest of world

US-owned reseller Insight is clearing out a chunk of heavy duty sales experience to cut its cloth for leaner trade, say The Channel's sources. The reseller made changes to its mid-market leadership team in Q2 after losing market share in the pursuit of bigger deals, when UK sales directors Gregg Pearce and Tim Westbrook left the …
Paul Kunert, 17 Oct 2013
closed_sign shut down under collapsed liquidation

PC addict RM finally quits its building habit, plans to axe 300 jobs

Under-fire education tech specialist RM has finally admitted what the rest of the industry already knew: that it can't make money building PCs and will instead concentrate on developing software and services. It has been a rocky three years for RM, starting with the government's gradual closure of the Building Schools for the …
Paul Kunert, 23 Oct 2013

Microsoft shunts top exec Julie Larson-Green sideways to make way for Stephen Elop

Top Windows exec Julie Larson-Green is moving sideways through Microsoft into a new job in the search and services business. Larson-Green had been running devices at Redmond, a job which is due to be handed over to former Nokia chief exec Stephen Elop once Microsoft has completed its acquisition of the Finnish firm's mobile- …
BBC Testcard

BBC: Hey, Atos, old buddy. Here's a cheque for £285m, fill your boots

The BBC has tossed £285m of licence fee payers' cash at a beefy tech services deal with integrator Atos after the planned rollout of a brand new tower framework to house multiple suppliers hit the buffers. The existing Technology Framework Contract (TFC), also with Atos, is set to expire March next year. It covers telephony, …
Paul Kunert, 18 Feb 2014
The Four Horsemen Apocalypse ride up the grassy mound that adorns the WinXP desktop

Computacenter cashes in on support doom, helps corporates flee Win XP

Revenue-boosting projects to help customers flee the Windows XP OS en mass helped Computacenter record near double-digit sales growth in calendar Q3, according to a trading update by Blighty's largest reseller. Turnover at group level for the quarter ended 30 September was up eight per cent in constant currency to £730m, with …
Paul Kunert, 23 Oct 2013
Borg

NSC Group slurped by Telstra

Telstra has acquired voice systems integrator NSC Group, saying it will integrate the 230-head unified communications and contact centre specialist into its Network Application and Services business. The 1989-founded NSC – founded as North Shore Connections and at the time a Sydney PABX dealer – claims 600 customers in Australia …
Fake photo of Satya Nadella shaking hands with Stephen Elop

It's a done deal! Microsoft-Nokia merger to close on Friday

Microsoft has finally cleared all of the international regulatory hurdles that it needed to overcome for it to close its acquisition of Nokia's Devices and Services business. "The transaction will be completed this Friday, April 25, when we'll officially welcome the Nokia Devices and Services business as part of the Microsoft …
Neil McAllister, 21 Apr 2014

Systemax's Euro tentacle set to buy ailing schools supplier RM

The word sweeping through the technology channel is that big changes are afoot at education supplier RM with the parent of reseller Misco understood to be acquiring the software and services business. Sources claimed that talks between the LSE-listed RM and NYSE-listed firm Systemax, which trades in Europe as Misco and Inmac …
Paul Kunert, 29 Nov 2013

Come close, dear reader. Past those trees you'll see a non-Microsoft Nokia Oyj in the wild

Nokia – the Finnish networking firm, not the Microsoft division that sells low-cost mobes running Windows Phone – reported earnings for another difficult quarter on Thursday, yet showed signs that its operations are beginning to stabilize since punting its Devices and Services business off to Redmond. Net sales for the second …
Neil McAllister, 24 Jul 2014

Telstra flogs phone books to Platinum Equity

Mere days after Telstra was rumoured to be selling its Sensis directory division for “as much as $AU3 billion” the carrier has closed the deal for the fire-sale price of $AU450 million. The sale puts 70 per cent of Sensis in the hands of US private equity firm Platinum Equity – putting a total valuation on the division at around …

Stop! Yammer time: Microsoft's social biz service becomes one with Office 365

David Sacks, cofounder and former CEO of Yammer, has left his position at Microsoft after having steered the enterprise social networking service for nearly six years. Sacks, a former PayPal exec who has been an angel investor in various startups and even once dabbled in producing and financing an independent feature film, …
Neil McAllister, 24 Jul 2014

US Justice Department on Microsoft's Nokia acquisition: 'Go for it'

The US Department of Justice has given its approval to Microsoft's acquisition of Nokia. The next step in the deal's finalization will up to the EU, which has said that it will issue its decision this Wednesday. The DOJ's go-ahead came in the form of a notice, released Monday by the US Federal Trade Commission's Bureau of …
Rik Myslewski, 02 Dec 2013

HP workers under shadow of the axe edge towards ballot box

The Public and Commercial Services union is to ballot members working at HP over 600 planned job cuts to the services operation in the latest futile exercise to influence the company's decision making. As world + dog knows, HP's Make It Better Programme to rationalise the workforce is due to conclude by the end of October, by …
Paul Kunert, 01 Apr 2014
globalisation

EDS man joins BT Services

Jeff Kelly, formerly of EDS, is taking on the challenge of sorting out BT's Global Services division. Kelly most recently ran EDS's services businesses in North America, he's a US citizen and has had a 25-year career with the firm. Kelly replaces Hanif Lalani a 26-year BT veteran. Lalani, an OBE, is a former CEO of BT Northern …
John Oates, 08 Jan 2010
Huawei P1

European networks giants have adjusted to life with Huawei at last

The wireless infrastructure vendors were uncharacteristically upbeat in their second quarter results announcements. The impact of Huawei and ZTE has overshadowed them for so long that it seemed like a permanent fixture, but to a great extent, the western suppliers, and their shareholders, have now adjusted to the reality of …
Wireless Watch, 04 Aug 2014

Nokia waves goodbye to device biz as phone sales continue to spiral

Nokia's fourth quarter earnings report for its fiscal 2013 shows a company that's striving to reinvent itself – as it prepares to complete the sale of its struggling mobile phone business to Microsoft. The Finnish firm is already reporting its Devices & Services business unit as "discontinued operations," even though the deal …
Neil McAllister, 23 Jan 2014
cloud

Microsoft expands Dublin bit barn to slurp Euro-Data

Microsoft plans to fork out $230m to add a fourth mega datahall to its Dublin bit-barn campus. The expansion was announced on Tuesday and will add a further 20 people to the 80 on-site staff, as well as create temporary employment for 380 building-related jobs. The expansion will add around 169,000 square feet of IT space to …
Jack Clark, 03 Dec 2013
BlackBerry bleeding

Qatari sovereign wealth fund among BlackBerry rescue party

A Qatari sovereign wealth fund has been identified as one of a number of backers to buy into failing flailing former mobile powerhouse BlackBerry. The investment was revealed in an SEC filing made by BlackBerry on Friday November 8. Qatar Holdings LLC joined a group of other investors led by Fairfax Holdings (the company which …
graph up

KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008

Phoenix IT Group blames former CEO and economy for woes

Phoenix IT Group chairman Peter Bertram fingered his former CEO and the fragile economic recovery as reasons why trade remains damp and profits have yet to rebound in a more meaningful way. At the half way stage of fiscal '14 for the six months to 30 September, the beleaguered LSE-listed firm reported a near six per cent decline …
Paul Kunert, 28 Nov 2013
slice of pizza

Redcentric wolfs down InTechnology MS, becomes swing-bellied midmarket fatso

Redcentric has devoured InTechnology Managed Services in a reverse takeover* valued at £65m that creates a relative midmarket channel powerhouse. Under the terms of the deal, first revealed by The Channel this weekend, 80 million shares priced at 80 pence each will be placed with institutional investors to raise £64m and the …
Paul Kunert, 18 Nov 2013
Benjamin Button

HP faces down youthful tech upstarts: Don't judge us by our looks

Hewlett-Packard is a mature company operating among other declining mature firms – all of whom have to compete with new, immature rivals. So how can it equip itself to prosper in the new era? Cisco UCS Invicta racks Old-hand Cisco got wise to the disruptive game early, coming up with UCS when everyone thought Dell, HP and IBM …
Chris Mellor, 17 Jun 2014

Softcat smashes through £400m sales barrier

Ever expanding channel biz Softcat has reported another year of double digit growth proving there is life in the classic reseller model. The Marlow based outfit had forecast reaching £365m - £1m for each day of the year - in fiscal '13 ended July, but smashed through that target, growing 30 per cent year-on-year to hit the £400m …
Paul Kunert, 01 Aug 2013

Despite your fancy-schmancy security tech, passwords still weakest link in IT defences

The use of stolen login credentials continues to be the most common way for network intruders to access sensitive information. Two out of three breaches were the result of weak or swiped passwords, making a case for strong two-factor authentication, according to Verizon’s latest annual Data Breach Investigations Report. The …
John Leyden, 22 Apr 2014

Fujitsu looks to blast cloud silos with RunMyProcess buy

Japanese ICT giant Fujitsu has announced plans to build out its cloud business with the acquisition of little-known French PaaS vendor RunMyProcess (RMP) and the development of a new Global Software Center in Silicon Valley. RunMyProcess, a member of the Cloud Alliance for Google Apps, essentially allows customers to build and …
Phil Muncaster, 08 Apr 2013

Microsoft - do you really think you can take on Google with Nokia?

Microsoft's purchase of Nokia's phones business – which outgoing CEO Steve Ballmer has since described as a way for Redmond "to accelerate" – appears to be an attempt to add another weapon to its anti-Google arsenal. Ballmer is quoted as saying: "By the early part of this year it was clear to me that perhaps acquisition would be …
Chris Mellor, 03 Sep 2013
Steve Ballmer and Stephen Elop

European Commission gives Microsoft/Nokia merger the green light

The European Commission has approved the merger between Microsoft and Nokia, clearing the way for Redmond to take over the Finnish firm's smartphone business. The Commission published its findings in a press release on Wednesday, saying that it did not believe Microsoft's acquisition of Nokia raised any concerns under EU …
Neil McAllister, 04 Dec 2013
Motorola Timeport, Nokia 3310, Ericsson T36 and Nokia 6310i

Another 5 years on Nokia's patent CHAIN GANG for Samsung

Nokia has announced that it has gotten Samsung to sign an extension on their patent licensing agreement for another five years, although neither of them is sure how much Sammy will be paying yet. The Finnish firm has taken to its new life as a patent company with gusto, pursuing litigation with those that won't pay up with …
channel

Unisys services sales down in Q1

Services and server seller Unisys felt the pinch in revenues in the first quarter thanks to divestitures of business units and a decline in its services revenues, which has widened its losses. Revenues fell by 6.9 per cent in Q1, to $998.3m, but a rebounding ClearPath mainframe market helped quadruple operating profits to $58.9m …

Red ink not as deep as expected for Fujitsu in Q1

Japanese IT conglomerate Fujitsu may have been been hit hard by the decline in PC and smartphone sales and seen its server business slump as well, but the weakening of the yen by the Japanese government to boost the indigenous economy has helped inflate overseas sales revenues, and an uptick in the systems integration business …
channel

Unisys hit by mainframe, services declines in Q3

The ClearPath mainframe upgrade cycle that Unisys has been enjoying for the past three quarters started to run out of steam in the third quarter, cooling off the company's revenue and profits. The top and bottom line at Unisys was also hit by declines in its various services business. For the quarter ended 30 September, Unisys …
homeless man with sign

ComputerLand takes O2 managed services business

ComputerLand has swiped a chunk of services business at O2 which was formerly held by reseller and services giant Computacenter. Mobile telco O2 wanted to merge its desktop and server managed services into a single contract, and had put the business out to tender. Computacenter supplied desktop services to O2 and its previous …
Joe Fay, 22 Jun 2006