Articles about Services

india

Ganges Web Services to launch in 2016

Indian tributary to come online in 2016, but the source of the headwaters Amazon Web Services (AWS) has TEXT signalled it will open a “region” in India some time in 2016. In AWS-speak, a “region” is a nation where it operates data centres. AWS already operates edge services in India, but is yet to deploy its core compute and …
Simon Sharwood, 02 Jul 2015
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Where's the Network Services framework at? Uh, dunno, says UK.gov

Clown Crown Commercial Services has told prospective candidates for the mega Network Services framework that it will confirm the line-up of suppliers at some point. Maybe soon. It is now more than 41 weeks since the government’s supposed professional procurement arm launched the tender for the Network Services, a four year …
Paul Kunert, 24 Jun 2015
Whitehall road sign. Sgt Tom Robinson RLC/Crown copyright

UK.gov opens kimono to SMEs in Tech Services framework cash spaff

The government has lifted the lid on its £200m Technology Services framework, with more than half of the 85 suppliers awarded a place being SMEs. The agreement is the new incarnation of its managed services framework, which originally included around 11 large suppliers. The new version is intended to help central government …
Kat Hall, 29 May 2015
Twilight Zone, 'Time Enough At Last'

Network Services delayed AGAIN. Suppliers: Oh FFS

It is week 40 of the Network Services framework tender and suppliers are still in the dark about the cause of the latest delay - which means nobody knows who's made the cut and who hasn't. A prior information notice for the framework, estimated to be worth between £100m and £2bn over four years, was published in July and a …
Paul Kunert, 16 Jun 2015
Two upended shopping trolleys in an alleyway. Photo by Cyron, licensecd under CC 2.0

UK.gov to 'overhaul' hated digital services framework

The UK government is scrapping the current version of its controversial digital services framework, which SMEs say excludes them from properly doing business with the government. Earlier this year a number of SMEs complained the framework amounted to a body-shopping exercise, with the Government Digital Service using it to …
Kat Hall, 05 Jun 2015
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Confused Colt dumps the IT services market while revenues shrink

In a major about-turn, telecoms network provider Colt has today announced it will exit the IT services market as the firm searches for a fresh strategy to halt a worrying decline in revenue. "We are taking decisive action to become a more focused and disciplined organisation," said Rakesh Bhasin, CEO, in an update to the London …
Kat Hall, 30 Jun 2015

Adapt Managed Services to be sold this year, whisper sources

Managed services and cloudy hosting biz Adapt is putting corporate finance houses through their paces before choosing one to manage a sale of the operation. Private equity firm Lyceum Capital coughed £30m for a majority stake in London-based Adapt in 2011 and multiple sources reckon the business will be on the market again from …
Paul Kunert, 21 Apr 2015

Redcentric swoops on Calyx Managed Services in £12m breakup deal

Managed services biz Redcentric has snapped up Calyx Managed Services (CMS) for £12m, as part of the company's break-up. Last week, Calyx's maintenance and carrier services divisions were offloaded to Daisy Group and Chess, respectively, for a total of £5.5m. The carve up follows the purchase of Calyx MS by MXC Capital, with …
Kat Hall, 02 Apr 2015
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Online gov services are mostly time-wasting duplicates, says EU

Sick of repeating the same information every time you need the authorities to help you out? So is the European Commission. According to a new study on eGovernment services, users are still asked to fill in forms with information already available to bureaucrats more than half the time. And if you’re on the move it gets worse – …
Jennifer Baker, 24 Jun 2015
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Managed services biz Claranet adds £107m to war chest

Acquisition-hungry European managed services provider Claranet has drummed up £107m in a refinancing deal. Charles Nasser, Claranet Group founder and CEO, said: “Our financing now extends to 2020 and achieves greater flexibility for us as we plan for further growth and the development of our products and services." He added: " …
Kat Hall, 31 Mar 2015
Funnel of cash. Credit: via SXC – http://www.sxc.hu/profile/Leonardini

Dropbox sets up PO box in Ireland to handle non-US services

Dropbox has joined the ranks of tech companies domiciling services in Ireland. All non-US users of paid Dropbox services will now have their service contract with Dropbox Ireland, the company says. The secure document storage outfit makes a hand-on-heart promise that the change “to better serve you and the growing number of …
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Tech Data leaps into professional services pool

Distie Tech Data has crossed the Rubicon into end-user land – ruffling a few feathers in the process – by acquiring North American data centre and professional services outfit Signature Technology Group (STG). The deal was made public last night and reseller customers are digesting the implications, which range from potential …
Paul Kunert, 28 May 2015
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

HP Enterprise Services staff jog on, waving fat redundo cheque

HP has waved goodbye to a bunch of Enterprise Services staffers across Europe as it edges closer to the end of a multi-year job culling exercise and the big corporate split. Some 55,000 employees will have left the grand old lady of tech by the end of October when the programme – launched in 2012 – crosses the finishing line. …
Paul Kunert, 12 May 2015

NCC bags security services outfit Accumuli for £55m

Managed security services outfit Accumuli has been snapped up by rival NCC for a sum of £55m. Both firms reported a strong increase in turnover last year, according to their Companies House filings. Accumuli's revenue rose 18 per cent to £16.6m in 2014. NCC Group recorded revenue of £110.7m, up 12 per cent. Pre-tax profit were …
Kat Hall, 24 Mar 2015

Calyx Managed Services break-up begins. Just like we told you

The expected break-up of Calyx Managed Services has started, with the maintenance and carrier services divisions offloaded to Daisy Group and Chess Ltd respectively for a total of £5.5m in cash. It always seemed inevitable that Calyx MS would be carved up and sold off when private equity fund MXC Capital paid £9m to buy the …
Paul Kunert, 24 Mar 2015
NBN Co by Dushan Hanuska https://www.flickr.com/photos/hanuska/

NBN Co to trial faster fixed wireless services

NBN Co, the entity charged with building and operating Australia's national broadband network (NBN) has announced a trial of 25-50Mbps downloads and 5-20Mbps uploads on its fixed wireless network. The trial is for wholesale speeds: retailers will have the choice of creating products at this speed, or ignoring it. The network- …
Simon Sharwood, 20 Apr 2015

Capita IT Services raises the axe AGAIN

Crapita Capita IT Services is to shutter the last surviving office for hosting unit OPENHIVE, and has given the resident staffers notice of redundancy. The integrator acquired the firm, formerly branded Synetrix, at the end of 2009, and took on 193 employees based at premises in the Midlands and the South East of England. …
Paul Kunert, 21 Jan 2015
Rackspace CTO John Engates

Rackspace sees future in cloud mgmt services – even on others' setups

Rackspace Solve London Speaking at the Rackspace Solve event in London, the company's CTO John Engates said an increased focus on cloud management services rather than just infrastructure might extend to running applications on third-party clouds. Rackspace is already rolling out what it calls Cloud Office: Microsoft Office 365, or Google Apps for …
Tim Anderson, 04 Jun 2015

Watch this! Introduction to Amazon Web Services

Video Youtube Video In this presentation, QA's Philip Stirpe introduces Amazon Web Services - AWS and describe the infrastructure and services that they provide. He also explores some best practices for cloud computing. ® The Register is broadcasting a bunch of online sessions recorded at QA's Tech Week in April 2014. No registration …
David Gordon, 27 May 2014

Gobblefest on horizon for managed services pair

The sales process for a couple of native data centre providers is gaining some momentum, with Six Degrees edging closer to a deal and Adapt appointing a corporate financier to market the business. London-based Six Degrees called on DCC Advisory in February to sell the voice and data hosting firm by April, as we exclusively …
Paul Kunert, 15 May 2015

Mega GP tech services framework badge awarded

Insight UK and Phoenix IT Group are flying the flag for mainstream tech suppliers after scoring a seat on the mammoth General Practice Systems of Choice (GPSoC) framework. GPSoC covers 75 per cent of GP surgeries in England and is administered by the Health and Social Care Information Centre, which provides information, data, …
Paul Kunert, 24 Nov 2014

Herjavec Group swallows Brit security services minnow Sysec

Candadian managed security services biz Herjavec Group has crossed the pond to hoover up Brit minnow Sysec, a specialist boutique that ploughs its furrow in the same field. The buy forms part of Herjavec’s three-year $250m “expansion plan” - it is more than half way there but may need to make a few more buys to get there given …
Paul Kunert, 05 Feb 2015
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

ANOTHER shake-up at HP Enterprise Services

A mini shake-up of the Enterprise Services (ES) division at HP has seen the role of UK public sector veep Stuart Bladen carved up and shared out among several others. As a result, local public sector selling will fall under the control of Nigel Kirby Green, who is also tzar of HP’s healthcare and life sciences organ. The …
Paul Kunert, 27 Feb 2015
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Fujitsu Services ordered to reveal size of pay scale for ALL TECHIES

An arbitration court has sided with the Unite union and ordered Fujitsu Services to go open kimono about employee's pay structure, in a bid to aid collective bargaining during the annual pay review. The Central Arbitration Committee (CAC) — an independent dispute resolution body with statuary powers — received a complaint from …
Paul Kunert, 31 Oct 2014

Annodata consumes print services minnow STS

Hertfordshire-based Annodata has plucked print services minnow STS Ltd from relative obscurity to bolt onto its own division that operates in the same field. The buy fills a gap in the portfolio, namely large format specialised printing, adds nearly £3m in annual revenues and a customer base including William Hill, and several …
Paul Kunert, 17 Feb 2015
Mark Hurd

Oracle's Hurd says 95% of its software will be cloud services this year

Oracle co-CEO Mark Hurd has said the database giant plans to make substantially all of its software products available as cloud services, and that it will be ready to start signing up subscriptions come this October. Hurd made his comments in an interview with Bloomberg on Thursday, saying that 95 per cent of Oracle's products …
Neil McAllister, 24 Apr 2015
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HP Services engineer dispatch tool 'broken', say engineers

An automated service call system pilot at HP – which we are told cost $72m to develop – is fundamentally flawed because it often relies on patchy web connectivity, engineers are complaining. The "enhanced dispatch" is expected to replace the existing "resource control" call centre in Bulgaria towards the end of there year, but …
Paul Kunert, 02 Mar 2015
Spaghetti with tomato sauce

How to turn application spaghetti into tasty IT services

The promise of IT service management is to deliver services that make sense to their business users. To do that, though, IT departments must be able to untangle their own internal resources. IT services must be accessible in one place so that users can find them easily and administrators can manage them. And the back-end …
Danny Bradbury, 25 Jun 2015

Daisy Group asks exec newbie to deliver managed services glory

Beefing up the tech supply and ICT managed services side of the house will be the major tasks handed to Daisy Group’s incoming CEO Neil Muller. As exclusively revealed by The Channel, Muller is set to take the reins of mid-market telco-come-IT-supplier Daisy from next year when the business is taken private again, and once he …
Paul Kunert, 11 Dec 2014

Satyam Computing Services founder jailed over $1.4 BILLION fraud

The founder of former Indian outsourcing biz Satyam Computer Services has been jailed for six months for cooking the company's books to the tune of $1.4bn. The case has been rumbling on since Ramalinga Raju intially admitted the fraud in 2009 – a scandal that has been described as "India's biggest corporate fraud case", …
Kat Hall, 10 Dec 2014
HP Pre 3 WebOS smartphone

HP to shutter webOS cloud services

HP has announced it will shut down webOS cloud services on January 15th, 2015. The company says it's given the few owners of webOS devices three years of service since canning the software, but that “The user count has dwindled to the point where it is no longer viable to keep the services running.” Devices running webOS will …
Simon Sharwood, 17 Oct 2014
Lego lumberjack

Average enterprise 'using 71 services vulnerable to LogJam'

As many as 575 cloud-based services have been left at risk to the newly discovered LogJam crypto vulnerability, according to cloud security specialists Skyhigh Networks. LogJam creates a means for hackers to weaken encrypted connections between a user and a web or email server. The vulnerability was discovered as part of …
John Leyden, 20 May 2015
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No more free Windows... and now it’s all about the services

Microsoft won’t give Windows 10 away for free, and plans to charge for new services instead. That’s according to salesman-in-chief Kevin Turner, who promised new services would roll out in early 2015. Microsoft's chief operating officer was grilled by one investor at a recent Wall Street conference who wondered whether the …
Gavin Clarke, 11 Dec 2014
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Enormo reseller Insight hires former Cisco man to run EMEA services

Insight EMEA claims to have taken a step forward on the long and winding path to tech services glory by recruiting a former Cisco and PricewaterhouseCoopers consulting chief to head up a newly erected division. A pan-regional services team will be fronted by newly installed veep Rolf Adam, who mostly recently served as industry …
Paul Kunert, 30 Sep 2014
Sad Anonymous

Anonymous loose cannon admits DDoSing social services and housing websites

A middle-aged Briton has admitted running a series of debilitating denial of service attacks against social services, social housing and crime prevention websites. Ian Sullivan, 51, of Bootle, Merseyside, also admitted responsibility for a series of Distributed Denial of Service (DDoS) attacks against private sector firms, …
John Leyden, 10 Feb 2015

Pure Data buys tech services biz Servatech

Yorkshire has witnessed some M&A channel activity with infrastructure reseller Pure Data Solutions leaping into the IT services market after coughing a six figures sum for minnow Servatech. The deal that closed yesterday afternoon will see 38 services bods and techies at Servatech transfer to the new owners, though they will …
Paul Kunert, 01 Aug 2014
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Freeparking web hosting services go TITSUP after migration

Customers have complained at not having access to their emails and websites from domain names and web hosting company Freeparking for over a week, due to a migration issue. Customer Sean Osguthorpe said: "I have been without some of mine since the 25th May and every helpdesk request I send is ignored." The service is currently …
Kat Hall, 05 Jun 2015
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So where's all these digital services GDS promised us?

The Government Digital Service has not been shy to boast about its perceived achievements, but in the space of its four year existence – and an increasing budget – its hard to point to any significant digital services that have yet emerged. The last few weeks have been particularly difficult for the GDS "digital transformation" …
Kat Hall, 01 Apr 2015

Win the business services race with run-book automation

Bringing a more service-based culture to your IT department is a great idea, but who will manage it behind the scenes? Service-based IT is the holy grail for IT departments that want to improve their standing in the business. In the bad old days, IT was a black art, practised behind closed doors by Merlin-like figures. No …
Danny Bradbury, 26 Jun 2015
Hyperbolic map of the internet. Credit: Nature Communications

Ofcom: 'White space' tech to support mobile data services in 2015

Updated "White space" wireless technology could be used for mobile data services as early as next year, Ofcom has said. The regulator said that trials of white space technology – which refers to the gaps that exist between radio spectrum bands already in use – will determine whether data can be transmitted using the gaps between radio …
OUT-LAW.COM, 13 Oct 2014
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Deckchairs shifted aboard tech liner HP's services biz

An EMEA-wide overhaul dreamed up by HP execs to lift the fortunes of the Enterprise Services division — and cut out costs — will be implemented in time for the fiscal New Year starting next month. Under the new-look biz, ES has consolidated from nine sub-regions into four ‘super’ clusters including North (Benelux and Nordics), …
Paul Kunert, 16 Oct 2014

Microsoft sets up bug bounties for online services

Having tasted the fruit of the crowd's tree of knowledge, Microsoft has decided it likes it, and is expanding its bug bounty program to cover a broad range of online services. In this post at Technet, Redmond lists a bunch of domains that are eligible for the expanded bug bounty, including online Outlook, Office365, Sharepoint, …
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Phoenix boss grabs industry vet to run Partner Services biz

Phoenix IT Group boss Steve Vaughan has tapped up a former colleague Alistair Blaxill to run the Partner Business, the tech services’ firm’s largest and some would say most troubled division. Blaxill replaces Bill Simpson, who has left the business to “pursue other opportunities”, the London-listed company confirmed, though it …
Paul Kunert, 05 Sep 2014

Ailing Calyx Managed Services flogged to MXC Capital for £9m

Private equity fund Better Capital has offloaded troubled Calyx Managed Services to tech investment and advisory house MXC Capital for £9m in what signifies a likely break-up of the biz. VC veteran Jon Moulton’s Calyx MS came on the market before Christmas, with corporate financier Rickitt Mitchell & Partners distributing an …
Paul Kunert, 23 Feb 2015
London BMW 5-Series police car

NHS and POLICE non-emergency services GO DARK after Voda switch failure - source

The collapse of Britain's non-emergency telephone numbers for the police (101) and the NHS (111) last week was due to a switch failure at Vodafone, The Register understands. The outage affected a number of Vodafone's customers on 22 November, including First Great Western, Barclays and RAC. A source told El Reg the outage …
Kat Hall, 28 Nov 2014

Westcon Group consumes sister biz Intact Integrated Services

Datatec-owned enterprise distie Westcon Group (WG) is to swallow sister company Intact Integrated Services to beef up margins by selling project, support and managed services, primarily on Cisco kit. The move is part of a wider play to consolidate all services operations under a single roof, and highlights efforts by WG to give …
Paul Kunert, 24 Apr 2014
Google UK office logos

'Enterprise' ends ten-year mission: Choc Factory's biz services now Google for Work

Google has celebrated ten years of selling services to businesses by dumping the name Google Enterprise in favor of the touchier, feelier Google for Work. "We never set out to create a traditional 'enterprise' business – we wanted to create a new way of doing work," said Google chairman Eric Schmidt in a blog post. "So the …
Iain Thomson, 02 Sep 2014
The White House according to Google Maps

Apple smacked with privacy sueball over Location Services

A woman has brought a class-action lawsuit for "invasion of privacy" against Apple over claims surrounding the firm's use of Location Services to track iPhone users and store data on their movements. The class action suit was filed by a consumer named Chen Ma on behalf of an estimated 100 million affected users. She wants Apple …
Jasper Hamill, 25 Jul 2014
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Logicalis taps up Fujitsu man as services overlord

A former Fujitsu slinger has strolled into Logicalis to take control of the UK services organisation and provide local country head Mark Starkey with one throat to choke. At present, managed services director Tim Wadey, technical services director Mike Cummins and director of Wales Melanie Bishop - who runs the public sector …
Paul Kunert, 17 Mar 2014

Telecomms dragging down services industries: AIG

The government's change of national broadband network policy is having an impact at the national scale – but not in the way it would have liked. According to the Australian Industry Group's Australian Performance of Services Index, the services sector was becalmed in December 2013. The index stood at 46.1, which represents a …