Articles about Service

Conveyor belt production of jam-topped biscuits. Photo by Shutterstock

Hand the security cookbook to your robot butler: Time to automate

One of the main principles of DevOps is that we break down the silos. Rather than having two individual teams for Development and Operations with conflicting goals, there is one group, all pulling in the same direction. But DevOps is about more than two teams now. Testing should be done throughout, not just plugged in at the end …
Kat McIvor, 25 May 2016

British cops will have 59,000 body-worn cameras by end of 2016

Police forces are rapidly adopting body worn video (BWV) cameras with as many as 59,000 expected to be in use by the end of 2016/17 – according to chair of the police BWV user group Stephen Goodier. Goodier, who is also BWV programme manager, Hampshire Police, said as many as three-quarters of forces are in the process of …
Kat Hall, 25 May 2016
Charles Dutoit and the Philadelphia Orchestra concert in Tianjin

Brocade tunes up Workflow Composer for network automation

Brocade has unveiled a set of network automation tools it claims will allow admins to script out provisioning and management tasks. Designed for large enterprises and cloud service providers, the Workflow Composer package is a server-based network management system that allows administrators to set scripts for performing …
Shaun Nichols, 25 May 2016

Citrix dodges death, returns with bigger XenServer and NetScaler

Citrix has unified its networking products and made big additions to its virtualisation stack. Last things first: XenServer is now in version 7, which means it gains support for Intel's Iris Pro graphics technology. In theory that makes XenServer a better platform for graphics-intensive desktop virtualisation (VDI) chores. …
Simon Sharwood, 25 May 2016

Former Sun CEO Scott McNealy has data on 1/14th of humanity

Former Sun CEO Scott McNealy has data on one in 14 humans, wants to get that down to one in seven, but at heart what he really wants is the thin client that Oracle killed when it acquired Sun. McNealy gathered the data in his role as co-founder and executive chairman of Wayin, a software-as-a-service outfit that aims to give …
Simon Sharwood, 25 May 2016
Azure password rejection note

Microsoft bans common passwords that appear in breach lists

With LinkedIn providing yet more fodder for attackers' rainbow tables and login bots, Microsoft has decided to start blocking too-common passwords. As a result, Azure Active Directory's 10 million or so users will no longer be able to select a password that's appeared too many times on breach lists, or commonly appears in …

Pepper robot acts like real teenager, gets job at Pizza Hut

SoftBank Robotic's "Pepper" humanoid robot will soon be put to work selling pizzas in Asia. The robotics division of the Japanese business giant has struck a deal with MasterCard and Pizza Hut to place Pepper units in select pizza parlors in the region. The Pepper bots will be used in the pilot program to both greet customers …
Shaun Nichols, 24 May 2016
Twilio SIGNAL

Twilio woos developers with add-on marketplace and SIM as a service

On day one of its SIGNAL Developer Conference in San Francisco, cloudy comms firm Twilio has announced a new marketplace for add-ons to its API and a new SIM-card-as-a-service offering to let IoT devices communicate via T‑Mobile. The add-ons marketplace, currently in beta, hosts 20 pieces of code that can be integrated by the …
Iain Thomson, 24 May 2016

Facebook claims no bias

Facebook has sent a 12-page letter to Congress denying that there was any political bias in its "trending topics" services, while at the same time promising to make improvements. The letter [PDF] from Facebook general counsel Colin Stretch to chair of the Senate Commerce Committee John Thune follows an explosive report that …
Kieren McCarthy, 24 May 2016

Twitter expands beyond 140 characters

Twitter has announced another tweak to its text-message system that will give users greater space to send messages alongside pictures. The change, which will be rolled out over the next few months according to a blog post by the company, will retain the company's 140-character text limit but not count links to photos or people …
Kieren McCarthy, 24 May 2016

Trad software sales type looking for a break? Atlassian shrugs

Most new companies are likely to opt for cloud-based software, the president of Atlassian said today. And that might just bring a tear to the eye of traditional IT sales bods, given that the company had grown to its $117.9m Q3 revenue off 57,000 companies, without ever having a fleet of besuited sales types. The JIRA and …
Joe Fay, 24 May 2016

Galileo satnav fleet grows an extra pair

Europe's home-grown Galileo satnav network is two orbiting operatives closer to a full constellation following the successful launch earlier today of satellites 13 and 14. The pair blasted off atop a Soyuz rocket from Kourou in French Guiana at 08:48 GMT, en route to joining their fellow Galileos at an altitude of 23,222km …
Lester Haines, 24 May 2016
Welders wearing protective clothing fixing welding and grinding industrial construction oil and gas or water and sewerage plumbing pipeline outside on site. Photo by Andrea Slatter/Shutterstock

Atlassian cuts Bamboo from the cloud, lays pipelines into Bitbucket

Atlassian has further cut off developers’ hopes of some peace and quiet by announcing full mobile apps that will plug them into its key platforms. The announcement came as it kicked off its Atlassian Camp even in Barcelona, where it also announced it was adding pipelining to its cloud-based Bitbucket code repository product, …
Joe Fay, 24 May 2016

Don't tell the Cabinet Office: HMRC is building its own online ID system

HMRC is pushing ahead with its own plans to build an online authentication portal following the decommissioning of the current Gateway portal in 2018, according to multiple sources. One source said the department is building its own authentication capability that will deal with businesses – something the Government Digital …
Kat Hall, 24 May 2016
Sydney Harbour Bridge in the cloud

Atlassian goes mobile

As revealed by El Reg, Atlassian has created mobile apps for its JIRA and Confluence products. The new apps are aimed at users beyond the development team. Also new is a beta for Bitbucket Pipelines, said to be “a continuous delivery service built right within Bitbucket Cloud.” Better visibility of development efforts across …
Simon Sharwood, 24 May 2016
Lost box, photo via Shutterstock

Lost containers tell no tales. Time to worry

Containers are becoming the de facto way of spinning up new services and applications. Many are running on cloud servers which themselves are virtual machines running on bare metal, well... somewhere in the world. For many developers, containers are a way to create hermetically sealed application services. But once started, …
Andrew Cobley, 24 May 2016

Password reuse bot steals creds from weak sites, logs in to banks

The perils of password re-use have been laid bare with the discovery of a botnet dedicated to finding account credentials on websites and testing the logins it finds on banks. The work is clever since it avoids tripping botnet detection and brute force rate limiters in place at most security-savvy banks, but absent across the …
Darren Pauli, 24 May 2016

Google security man reveals Allo will encrypt chats - sometimes.

Security industry types and leaker Edward Snowden have rubbished new Google instant messenger app Allo after its lead product engineer revealed it would not run end-to-end encryption by default. The text-based messaging service launched at Google's I/O 2016 gabfest last week is linked to phone numbers and sports Chrome's porn …
Darren Pauli, 24 May 2016
Xen logos

Xen says new patch is 'simple and crude' and warns against using it

The Xen project has revealed a new bug, XSA-180, but warns its patch for the problem is itself problematic. The bug means that “When the libxl toolstack launches qemu for HVM guests, it pipes the output of stderr to a file in /var/log/xen.” “This output is not rate-limited in any way. The guest can easily cause qemu to print …
Simon Sharwood, 24 May 2016

G4S call centre staff made 'test' 999 calls to hit performance targets

Five former Lincolnshire police employees have been suspended today from their jobs at G4S after allegedly calling 999 during quiet periods to improve their performance ratings. It has been alleged that the staff made more than 600 "test calls" to 999 for the purposes of improving their performance ratings, which The Guardian …

Surrey teen charged over Mumsnet hack attack

A Surrey man has been charged with hacking offences related to the attack on the Mumsnet website last year. David Gerrard Buchanan, 18, of Haslemere, Surrey, was charged on Saturday with three offences under the Computer Misuse Act following an investigation by the Met’s Cyber Crime Unit (MPCCU). Two of the alleged offences …
John Leyden, 23 May 2016
Type arms of an old typewriter

Virgin has FTT for farmers' P

Virgin Media has named 10 communities to receive its ultrafast broadband service of 300 Mbps, part of its £3bn fibre-to-the-premises investment. Sadly for city folk, those areas remain fairly backwater, with four of the communities to receive FTTP located in rural Scotland. ® Type arms of an old typewriter
Kat Hall, 23 May 2016
Graph of US dollar going up CC 2.0 https://www.flickr.com/photos/68751915@N05/ 401kcalculator.org.

Salesforce slaps UK Enterprise customers with 40% price hike

British Salesforce customers have been disproportionately hit by a price hike of the cloudy business' enterprise CRM system. The price for its Lightning Enterprise Edition software in the US increased by 20 per cent to $150 (£103) per month, while in Blighty prices rose 41 per cent to £120. One customer got in touch with The …
Kat Hall, 23 May 2016
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Business dept sinks £14m into canned shared services plan

The department for Business, Innovation and Skills has sunk £14m in consolidating its legacy kit as part of a cross-government shared services plan that it later pulled out of. According to an FOI response, BIS invested £13.9m during the first phase of consolidating back office services for the department and 13 public bodies …
Kat Hall, 23 May 2016
Telstra status may 23 2016

Telstra's horror run continues with TITSUPs on three networks

Australia's dominant carrier, Telstra, is enduring more customer fury after extended outages stretched across its ADSL, NBN, and mobile networks. The carrier has blamed network hardware for the TITSUP (Total Inability To Support Usual Performance), issuing a statement saying a Friday outage resulted from “a fault with the …
Team Register, 23 May 2016
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Symphony enters messaging app market

Entering an already crowded market, Symphony has announced it will produce an iOS app for its cloud-based messaging service. The Google-backed company's service is used largely by financial institutions due to its high-level security, but is currently only available through a browser. The iPhone app will be released next week …
Kieren McCarthy, 20 May 2016
Swiss Cow

Networking not cutting it: Brocade needs wireless to pull revs up

Brocade reported second quarter revenue of $523m, down 4 per cent year-over-year from $547m, and a 9 per cent quarter-over-quarter decline from $574m, as general storage networking sales weakness impacted its results. Segment-wise: SAN product revenue of $297mn was down 5 per cent year-over-year Fibre Channel directors …
Chris Mellor, 20 May 2016

A UK digital driving licence: What could possibly go wrong?

Security vendors have welcomed plans to trial digital versions of the UK’s driving licence. The DVLA (Driver and Vehicle Licensing Agency) is working on a digital version of its driving license for smartphones, to serve as an "add-on" to the existing plastic card. DVLA chief Oliver Morley tweeted a snapshot of the prototype …
John Leyden, 20 May 2016
Man with a vaper apparatus - face obscured by smoke/vapour. Photo by Shutterstock

The ‘Vaping Crackdown’ starts today. This is what you need to know

Draconian new regulations on vaping come into effect today – but for many vapers, it won’t feel like a crackdown, at least, not right away, Written into the EU’s revised Tobacco Products Directive were new rules restricting the supply, manufacture and promotion of things which aren’t tobacco products at all, but which have …
Andrew Orlowski, 20 May 2016
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Shared services centres supposed to save £128m saved £0... and cost £4m

Moves to shift departments' back office servers and ERP systems into two privately owned shared services centres - which had been touted as set to save the taxpayer £128m - have failed to prove "value for money", according to a report by the National Audit Office. The shared services centres, run separately by IT provider …
Kat Hall, 20 May 2016
Who and tangerine: photo BBC

BBC's Britflix likely dead before the ink has even dried on the news

Analysis Anyone hearing this week that Britain’s BBC is set to launch against Netflix with a service touted as “BritFlix” will almost certainly get the wrong idea and believe it is actually going to happen. The move is being touted merely because the recent government review of the BBC encouraged the ancient British public broadcasters …
Faultline, 20 May 2016
Weapon of the information wars from Shutterstock

'Acts of war in a combat zone are not covered by your laptop warranty'

ON-CALL ON-CALL Welcome again to On-Call, our end-of-week waltz through readers' memories of odd jobs they've been asked to do. This week, reader “Jackson” shared the story of his time working for a very large and old three-letter-company, where he was part of a ““IT service consolidation” project that meant his client's employees …
Simon Sharwood, 20 May 2016
Airbus rendering of the new Beluga XL jetliner

Airbus to build plane that's even uglier than the A380

The A380 may be able to haul hundreds of people across oceans and continents in considerable comfort, but aerosexuals* find it hard to love on aesthetic grounds. And now Airbus has signalled it intends to make even uglier planes next year. You'll need to be a very dedicated aviation enthusiast to see the new ugly birds, …
Simon Sharwood, 20 May 2016

Cisco retires Nexus 6000 switches

Cisco will retire its Nexus 6000 switches in mid-2017. The company recently popped out a end-of-life notice for the switches, which were launched in 2013 as part of a push to encourage adoption of 40G Ethernet. These days Cisco is keener on 100G Ethernet, promising to sell you faster kit for the same price as 40G kit. With …
Simon Sharwood, 20 May 2016

Adobe launches Spark: Amateur graphical fun!

Adobe has launched Spark in a hope that its graphics software can be tooled for the mobile age. Launched as part of the backup-gobbling service Creative Cloud, Spark is intended to embiggen the San Jose-based business's animation suite, although it's still only available on iOS. It rebrands some of the company's apps from …
Dounreay shaft explosion copyright Dounrea Site Restoration Ltd and Nuclear Decommissioning Authority

Inside the world's second worst exploit toolkit

Security researchers have lifted the lid on the Nuclear exploit kit, rated the second largest malware-as-a-service toolkit in the world. Nuclear has generated 1.8 million attacks worth $12m in revenue in one month alone, chiefly through slinging the infamous Locky ransomware. The estimated monthly revenue for the developers of …
John Nicholson, 19 May 2016
Piggy bank, image via Shutterstock

Salesforce claims 'record' quarter record at Oracle and SAP's expense

Salesforce has claimed its “best ever” year opening - at the expense of Oracle and SAP - while committing a growing portion of its cloud to AWS. The SaaS provider bounced back into the black for the first three months of 2016, its fiscal 2017, reporting net income of $38m. Revenue was up 26.8 per cent to $1.91bn, leaving …
Gavin Clarke, 19 May 2016
Woman watches TV with cat, uses remote to change channel. Photo by Shutterstock

Dell Storage Centre: Following more than one of our series? Here's the remote

Dell says its Storage Center OS v7.0 adds deduplication and compression to make more efficient use of flash memory. It also adds common management and cross-replication for SC and PS series kit. SC, or Storage Center, is the operating system software for Dell's SC series arrays, originally branded Compellent, and generally …
Chris Mellor, 19 May 2016

UK digital minister denies legal right to 10Mbps is 'damp squib'

UK digital minister Ed Vaizey has denied government plans for a universal service obligation of 10Mps are a "damp squib" but admitted the government will keep the target "under review". Plans to give everyone in Blighty the legal right to 10Mbps were formalised in the unveiling of the Digital Economy Bill yesterday. They were …
Kat Hall, 19 May 2016
Bowling, image via Shutterstock

SAP rolls Cloud Foundry HANA Platform beta

SAP has released a beta version of its Hana Cloud Platform for Cloud Foundry. The software giant yesterday released a Cloud Foundry beta service that works on the Pivotal-inspired open-source cloud. Coming with the beta is support for Java, Node.js, HTML5, MongoDB, Redis, PostgresSQL and RabbitMQ. SAP said this would let …
Andrew Cobley, 19 May 2016
A group of people hold out mobile phones in a circle. Photo by Shutterstock

World goes SIM-free, leaving Sony and HTC trailing behind

One-third of phones worldwide are now sold SIM-free, Gartner reports today in its latest quarterly smartphone market numbers. The move to SIM-free online sales has benefited Chinese upstarts and left former favourites like Sony and HTC in the dust, analyst Anshul Gupta told us. “They haven’t changed at all, while the market …
Andrew Orlowski, 19 May 2016

Hew Pack Enterprise: Our OpenStack love affair is strong, but we love Microsoft too

The appeal of Hewlett Packard Enterprise’s Cloud28+ market was limited by its grounding in Helion Open Stack, so support for Microsoft, VMware and Docker tech was confirmed for version two launched today. The market went live in December and has 225 members - service providers, resellers and ISVs - listing 1,000 cloud services …
Paul Kunert, 19 May 2016

What's holding up Canada's internet?

Sysadmin Blog Canadian internet providers are frequently bemoaned as terrible. Americans get lots of media play about getting the sharp end of the stick from their providers, but many Canadians look longingly at the internet packages south of the border and wonder: what's the holdup in Canada? While Canadians usually like to fool ourselves …
Trevor Pott, 19 May 2016
Waverly Labs Pilot translator

Electric Babel Fish swims into crowdfunding

A company called Waverly Labs claims to have developed a real-time-in-ear translation unit. Just how the “Pilot” pulls off the trick hasn't been fully explained on the company's site or the saccharine video that purports to show the device in action. What we can say is that the material released so far depicts two wireless …
Simon Sharwood, 19 May 2016
Google Home

Google slaps Siri with Assistant and Amazon with Home device

Google I/O 2016 Google is getting into the digital helper game with the launch of Assistant, a Siri-style online helper, and promised Google Home – an Echo-like listening station that can be used to house the helper. CEO Sundar Pichai explained that Assistant was the result of ten years of language processing by the Chocolate Factory. Over …
Iain Thomson, 18 May 2016

Europe adopts new cybersecurity rules for key players

The European Council has adopted new cybersecurity rules to make networks and information services across the European Union safer and more secure. The network and information security (NIS) directive [PDF] will require providers of essential services – such as energy, transport, health and finance – and "digital service …
Kieren McCarthy, 18 May 2016
Aligator eating a crab

US giant Ingram Micro snaps up little Brit Comms-care

Tech distributor Ingram Micro has snapped up UK channel services minnow Comms-care for an undisclosed sum. Comms-care sells maintenance services to resellers that can't provide services themselves. It has has 225 staff and 850 channel partners. For the full year ended 2015, Comms-care posted a revenue increase of 33 per cent …
Kat Hall, 18 May 2016
Archer cracks the ISIS mainframe's password

Hmmm, where should I dump those unencrypted password files? I know - OneDrive

Enterprises are routinely storing corporate password files in the cloud through Microsoft’s OneDrive backup technology. OneDrive is the most common Office 365 application, with 79.1 per cent of organisations using it, according to a study by cloud control tech vendor Skyhigh Networks. The average corporate OneDrive service …
John Leyden, 18 May 2016
Her Majesty Queen Elizabeth II, aged 81, of the United Kingdom. Photo taken during a visit in NASA’s Goddard Space Flight Center. Greenbelt, Maryland, USA

Queen's Speech: Ministers, release the spaceplanes!*

Promises on broadband make up the mainstay of a new Digital Bill, first revealed at The Register back in January and formally revealed in the Queen’s Speech today. It’s one of 21 new legislative proposals. The speech reiterated plans to create the right for every household to access high speed broadband. The plans for a …
Team Register, 18 May 2016
Prince philip Thames barrier old control room photo Environment Agency

Landmark computer hacking archive deposited at TNMOC

An archive that tells the story of how the 1980s hack of Prince Philip’s mailbox led to UK anti-hacking legislation has been deposited at The National Museum of Computing (TNMOC). Robert Schifreen, the "white hat" at the centre of the 1980s controversy, compiled the archive, which details Schifreen’s two-year-long legal …
John Leyden, 18 May 2016