Articles about Service

NBN

Competition and wholesale costs, not lack of fibre, crimp broadband in Australia

Like the sun rising, the release of a new Akamai State of the Internet report inevitably leads to opinion columns bemoaning Australia's slide on global league tables for broadband speed, most attributing it to the much-hated “multi-technology model” NBN. We're going to swim against the tide and suggest otherwise: the problem …
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BlackBerry sued by hundreds of staffers 'fooled' into quitting

Long-ago phone-builder BlackBerry has been sued by hundreds of employees who say they were tricked into quitting their jobs. Canadian law firm Nelligan O'Brien Payne LLP says it is representing a class-action lawsuit of more than 300 people who were told by BlackBerry their jobs were being transferred to Ford Canada, a …
Shaun Nichols, 17 Feb 2017
POTUS

Probe President Trump and his crappy Samsung Twitter-o-phone, demand angry congressfolk

Fifteen members of US Congress have asked the House Oversight Committee to investigate whether President Trump is putting national security at risk by using an insecure phone and holding sensitive meetings in public. In a letter to the committee, the congressfolk say [PDF] they were inspired by reports that the Commander in …
Iain Thomson, 17 Feb 2017
Wire wastepaper bin filled with scrunched up paper. Photo by Shutterstock

Round-filed 'paperless' projects: Barriers remain to Blighty's Digital NHS

It was hard to hear UK health secretary Jeremy Hunt’s recent backtracking over his plans for a paperless NHS by 2018, without wondering to what extent digital health documents have contributed to global forest depletion over the last decades. To some extent all tech programmes in the NHS are still overshadowed by the …
Kat Hall, 17 Feb 2017
Official gag photo via Shutterstock

UK Snoopers' Charter gagging order drafted for London Internet Exchange directors

Exclusive London Internet Exchange (LINX) – Europe's major internet traffic hub – faces a growing backlash over changes to its rules that would gag its directors applying secret government orders to monitor networks, under Britain's Investigatory Powers Act. LINX members – hundreds of internet companies – have been given less than two …
Duncan Campbell, 17 Feb 2017
A Royal Navy Lynx Wildcat helicopter. Crown copyright

New Royal Navy Wildcat helicopters can't transmit vital data

Britain's latest military helicopter fleet has still not had a tactical data link capability fitted, two years after the aircraft entered service. Although the new Leonardo Wildcat helicopters have already been deployed operationally aboard Royal Navy warships, including deployments as the sole helicopter aboard frigates …
Gareth Corfield, 17 Feb 2017
Big cloud photo via Shutterstock

Brit watchdog spanks Microsoft, Amazon, Apple into promising fairer cloud contracts

Amazon, Apple and Microsoft have committed to providing cloud storage users with fairer contracts after a crackdown by the UK's Competition Markets Authority (CMA). The companies are the latest cloud storage providers to improve their terms and conditions following the CMA's review of compliance with consumer law in the sector …
Kat Hall, 17 Feb 2017

Déjà vu: Euro Patent Office prez ignores yet another formal rebuke

The president of the European Patent Office, Benoit Battistelli, is ignoring yet another formal rebuke of his policies by disregarding two decisions by the International Labour Organization. In letters going back and forth between EPO management and the organization's main staff union, SUEPO, representatives are refusing to …
Kieren McCarthy, 17 Feb 2017

'I'm innocent!' says IT contractor on trial after Office 365 bill row spiraled out of control

An IT contractor is facing criminal charges after turning off the Microsoft Office 365 service of a customer he said owed him money. Jim Kubicek, 48, of Cumming, Georgia, US, was arrested and charged with theft by extortion, computer theft, and computer trespass. He denies any wrongdoing, and told The Register: "I am innocent …
Shaun Nichols, 17 Feb 2017
Recreation of a scene from Star Wars A New Hope: Droids R2-D2 and C-3PO escaping the Tantive IV while under Imperial attack. Figures are 6 inch Hasbro Black Series action figures

Oracle's IoT play: Teach business apps and things to talk together

Oracle has revealed another way it thinks it can address the internet of things market, by teaching its existing business apps to talk things' language. Big Red has a colossal portfolio of business apps, among them the Oracle Supply Chain Management Cloud. The company also knows that the supply chain is full of “things” - …
Simon Sharwood, 17 Feb 2017
NBN

nbn™ to cut the charges ISPs pay for traffic

nbn™, the company building and operating Australia's National Broadband Network (NBN), has announced changes to the network capacity charge (CVC) it charges internet service providers. The CVC is important because it's one of two costs nbn™ imposes on ISPs. The first is the monthly access charge (AVC), a per-month-per- …
Simon Sharwood, 17 Feb 2017
ISIS

Don’t panic over cyber-terrorism: Daesh-bags still at script kiddie level

RSA USA There’s no need to panic about the threat of a major online terrorist attack, since ISIS and their allies are all talk and no trousers. That's according to the former head of the US National Counterterrorism Center. Matt Olsen, who has also served as the NSA’s top lawyer, told the RSA security conference today that the levels …
Iain Thomson, 16 Feb 2017
Still from 'The Final Countdown'

Google yanks workers from ISP outfit, it's THE FIBER COUNTDOWN

Google is once again pulling resources out of its Fiber network venture – this time it's employees. The Mountain View advertising broker told us it is indeed moving a number of employees from Access, the branch of parent company Alphabet that handles Fiber. The workers are not being laid off, but rather are going to take jobs …
Shaun Nichols, 16 Feb 2017
zombie_648

Corpse of US anti-spying law unearthed, reanimated, pushed blinking into the sunlight

US Congressional lawmakers on Wednesday reintroduced legislation to establish rules limiting how American government agencies can obtain a person's whereabouts. The Geolocation Privacy and Surveillance Act (GPS Act), sponsored by Sen. Ron Wyden (D-Ore.), Rep. Jason Chaffetz (R-Utah), and Rep. John Conyers, Jr. (D-Mich), was …
Thomas Claburn, 16 Feb 2017
US Federal Communications Commission Headquarters in Washington, DC. Pic: editorial use only/Mark Van Scyoc/Shutterstock

Why I had to sue the FCC – VoIP granddaddy Dan Berninger

Interview One of the grandaddies of VoIP is taking America's comms watchdog, the FCC, to the US Supreme Court over net neutrality – and he's told us why. It’s life or death, says Dan Berninger, whose startup works on high quality voice services, and could be killed by the regulator at a stroke. Berninger led the Bell Labs team that …
Andrew Orlowski, 16 Feb 2017
Sherlocks

Analyse this: IBM moves Watson machine learning to mainframes

IBM is adding the machine learning technology from Watson to its z/OS mainframe for smarter, faster analytics of transaction data. Big Data analytics is typically applied to unstructured data in the Hadoop world. By contrast, older data warehousing and business intelligence (DW/BI) products are applied to structured data in …
Chris Mellor, 16 Feb 2017
Train in the Alps emerges from clouds. Photo by Shutterstock

Dell EMC plans to use VxRail for mutant cloud cargo

Dell EMC says smaller enterprises are rushing to combine their on-premises IT with the public cloud and is offering a turnkey scale-out hyper-converged VxRail appliance so they can do just that. The cloud hybridity comes from its Enterprise Hybrid Cloud offering, EHC, which was first introduced in October 2014 as EMC's …
Chris Mellor, 16 Feb 2017

Sigfox leads with its chin on security for internet-connected things

Comment French Internet of Things bods Sigfox have published a “Universal Declaration of IoT Rights”, which, as well as being a bit awful, sheds light on a wider boredom with proper security. Hopefully published tongue-in-cheek, the declaration was written by Sigfox’s “vice president imagineering” (not a typo), opening: “We have a …
Gareth Corfield, 16 Feb 2017
Kid on computer, photo via Shutterstock

Dirty data, flogged cores: YES, Microsoft SQL Server R Services has its positives

The R language has enjoyed a great reputation in statistical computing and graphics for decades. However, it is also known as something for statisticians. Born around the time of Java, PHP and Python, R lags behind all three by a long chalk on the TIOBE rankings. Yet Microsoft spotted an opportunity in this era of analytics …
Andrew Cobley, 16 Feb 2017
Parliament photo by Shutterstock

Identity disorder: Does UK govt need Verify more than we do?

Comment One problem writing about government IT is that after a while it feels a bit like Groundhog Day – a syndrome that must be even more pronounced for the folk working in it. Six years ago I remember clearly being walked through the reasons why the British government needed an online identification tool to enable citizens to use …
Kat Hall, 16 Feb 2017

Cloud industry body sets up new data protection code

A number of cloud infrastructure providers operating in Europe have signed up to a new data protection code of conduct. The code, established by Cloud Infrastructure Services Providers in Europe (CISPE), places restrictions on the processing of personal data that cloud customers store with providers, defines responsibilities …
OUT-LAW.COM, 16 Feb 2017
The Geo Resolution submarine cable survey ship

Reg tours submarine cable survey ship
'Geo Resolution'

Slideshow Chances are this story was brought to you by a submarine cable, the world-girdling network of optic fibres that just about make the internet possible. Which is why The Register jumped at the chance to visit the Geo Resolution, a survey ship that plans the routes for new cables. Geo Resolution is a rare craft. It started life …
Simon Sharwood, 16 Feb 2017
Xen project logo

Xen Project wants permission to reveal fewer vulnerabilities

Poll The Xen Project is asking if it can disclose fewer bugs. “Issuing advisories has a cost,” the project's George Dunlap writes. “It costs the security team significant amounts of time to craft and send the advisories; it costs many of our downstreams time to apply, build, and test patches; and it costs many of our users time to …
Simon Sharwood, 16 Feb 2017
Losing money

Cisco shrinks: Revenue, profit and margin all dipped in Q2 2017

Get out the pen, walk to the whiteboard, and draw lines heading downwards: Cisco's Q2 2017 results showed year-on-year falls in revenue and earnings, and a router business close to free-fall. Cisco shed two per cent of quarterly revenue year-on-year, from US$11.8 billion to $11.6 billion, which was at the better end of its …

Republicans send anti-Signal signal to US EPA

US House Republicans Lamar Smith (R-TX) and Darin LaHood (R-IL) have demanded a probe into staff at the US Environmental Protection Agency who are apparently using private encrypted communications. Earlier this month, insiders at the EPA, the US Department of Labor, the Foreign Service, and possibly other agencies and …
Australian cloud

Dell EMC's 'Spanning' SaaS backup outfit expands into Australia

Dell EMC's software-as-a-service backup outfit, “Spanning”, has expanded into Australia. If the very premise of SaaS backup sounds a bit odd, given the universal promise that SaaS runs from super-redundant bit barns so you don't have to worry about things like backup, know that Spanning's schtick is not primary backup. …
Simon Sharwood, 15 Feb 2017
IBM_S812L

IBM to launch cheap 'n' cheerful Power server for i and AIX userbase

IBM's i and AIX customer bases can buy a cheaper box; its latest Power S812 server comes with just one socket and a single or quad-core processor. It's for relatively light use, in the retail area for example, and as an entry point for non-compute-intense workloads. The S812 box, separate from the 2014 S812L Linux system, is …
Chris Mellor, 15 Feb 2017
Surpised man mobile phone photo by Shutterstock

Hold the phone! Crap customer service cost telcos £2.9 BEEEELLION in 2016

Shoddy customer service is costing telcos £2.9bn per year, making the sector the second most moaned about, according to the Ombudsman Services. Annual research by the complaints mediation service found that the total number of grievances registered by consumers in 2016 was 55 million, up 3 million from 2015. Of those, 13 per …
Kat Hall, 15 Feb 2017
Cell tower, view from below. Image by Shutterstock.com

Hutchison's 3UK and Google push 3.5 GHz on both sides of the pond

Analysis Some are talking about 3.5 GHz as a 5G band, but Hutchison’s deal to acquire UK Broadband to bolster its 3UK arm is all about the good old fight for LTE spectrum. This deal shows that it is not just the US’s opening of its 3.5 GHz band, via its CBRS scheme, that has thrust this spectrum into the limelight. In many parts of the …
Wireless Watch, 15 Feb 2017

IBM and ServiceNow lock eyes, vow long commitment

IBM and ServiceNow have signed a “multi-year, strategic partnership” to blend their respective SaaS-y bits in the service of automated everything. ServiceNow's mission in life is automating the movement of information so that the right people (or things)m get told what to do when it makes sense for them to get on and do it. …
Simon Sharwood, 15 Feb 2017
Koala on a rocket

Oracle reveals more rounded Australian *aas

Oracle has flicked the switch on everything-as-a-service in Australia. Big Red has offered software-as-a-service in Australia since 2012. Yesterday it turned on infrastructure-as-a-service and platform-as-a-service (IaaS and PaaS) too, splashing down its servers in a third-party bit barn rather than build its own. HPE adopted …
Simon Sharwood, 14 Feb 2017
Metropolitan police image via Shutterstock

Commissioner kisses Met goodbye, says it's set to be 'best digital police force'

Outgoing London Met police commissioner Bernard Hogan-Howe claims to be leaving the service on track to be the "best digital police" force with the arrival of long-awaited smart devices this summer. In his valedictory speech on Valentine's Day at the Royal United Services Institute for Defence and Security Studies, he said the …
Kat Hall, 14 Feb 2017
Binary data/big data conceptual illustration. Illustration via Shutterstock

With nearly 1m users on its books, DigitalOcean touts load balancers

DigitalOcean on Tuesday plans to begin offering load balancers to help its customers distribute online traffic across their infrastructure, at a cost of $20 per month. Load balancers ensure that DigitalOcean servers can handle surges of online traffic and represent an essential safety mechanism for online businesses. They …
Thomas Claburn, 14 Feb 2017
Rose

XPoint: Leaked Intel specs reveal 'launch-ready' SSD – report

Leaked Intel Optane SSD specs show much higher endurance and lower latency than NAND SSDs and good, but not great, IO performance. M.2 format 16GB and 32GB caching Optane drives have already been announced, but no add-in-card/SSD-type drives yet. However, the Chinese TechBang website says it has seen a data sheet for an Intel …
Chris Mellor, 14 Feb 2017
Alarm clock photo via Shutterstock

Amazon Chimes into video-conferencing: Watch out Skype and Google

Amazon has opened a new front in its battle for enterprise applications against Microsoft, Google and Cisco. The giant has unveiled Chime – a cloud-based unified voice, video and chat communications service targeting corporate IT as much as end users. Chime will, Amazon claims, eliminate common frustrations found in video- …
Gavin Clarke, 14 Feb 2017
Heart falls into crack. Photo by Shutterstock

UK website data insecurity worries: Users in bits over car break-up emails

Updated Popular car parts website PartsGateway.co.uk is dangerously insecure, a veteran UK security consultant warns. The warning from Paul Moore comes in the midst of ongoing social media complaints (example here) by customers who say they have received phishing mails containing personal addresses and phone numbers. One of the users …
John Leyden, 14 Feb 2017
HMRC photo via Shutterstock

Roses are red, violets are blue, HMRC confirms Verify can STFU

Her Majesty's Revenue and Customs (HMRC) has confirmed that it's ditching the Cabinet Office's new online ID system, and will be pushing forwards with its own replacement for Government Gateway. Sources previously informed The Register that HMRC was been building its own online authentication portal following the planned …
Oracle acrobatics in the cloud

Oracle is red, violets are blue, we hope you'll integrate biz analytics in our cloud soon

At Oracle, the future is cloud. If a product is not in the cloud, it's toast. It's that simple. The command has come down from on high to Oraclers. Be in the cloud or be finding a new job. Here's a great example of that diktat in full effect. Oracle has a thing called the Oracle Data Integrator Enterprise Edition. Well now you …
Image by IfH http://www.shutterstock.com/gallery-1288723p1.html

Bloke, 27, arrested, tech gear seized by cops over UK Sports Direct hack

Exclusive A 27-year-old man has been arrested in connection with the hacking of Sports Direct's internal website for employees, The Register can reveal. The man, who has not been identified, was cuffed on suspicion of computer misuse offences amid an investigation into the attack on the UK's largest sports retail business last September …
Light bulb photo via Shutterstock

Sales 'smasher' Simon Niesler lands role as SAP UK cloud supremo

SAP has moved the UK corporate brass in a move that could propel cloud sales, The Reg has learned. The giant, which in January adjusted its existing 2020 full-year cloud sales target, has appointed an internal rising star to lead all UK cloud sales. Simon Niesler has become vice president of UK cloud, a role spanning HANA …
Gavin Clarke, 13 Feb 2017
PayPal logo and credit cards

New PayPal T&Cs prevents sellers trash-talking PayPal

PayPal's released a new batch of User Agreements that includes a new “non-discouragement clause for sellers” that prevents them from talking down the service, plus price hikes a-plenty. The new new clause reads as follows: “In representations to your customers or in public communications, you agree not to mischaracterize …
Simon Sharwood, 13 Feb 2017

Oz consumer watchdog: 'up to' speeds shouldn't be in broadband ads

Australia's consumer watchdog is trying to ensure advertising offers comprehensible and accurate broadband performance information. The Australian Competition and Consumer Commission (ACCC) wants to regulate ads that spruik speeds “up to 100 Mbps” because consumers almost never experience the headline speeds advertised. …
bsides

Ex-FBI man spills on why hackers are winning the security game

BSidesSF Comfortable illusions about how security is working are crippling the ability of government and industry to fight the threat, a former member of the FBI’s netsec team has told the BSides San Francisco 2017 security conference. Society is operating under the illusion that governments and corporations are taking rational choices …
Iain Thomson, 12 Feb 2017
CSIRO's PAF being hoisted into position at Parkes

Interview: AARNet's Peter Elford on Australia's national research infrastructure

Australia is re-crafting the roadmap that guides its national research infrastructure, a task that covers everything from the network to the nation's high performance computing systems. The roadmap from the Office of the Chief Scientist was offered for public comment late last year. Guided by the hand of chief scientist Alan …

Lovely. Now someone's ported IoT-menacing Mirai to Windows boxes

The Mirai malware that hijacked hundreds of thousands of IoT gadgets, routers and other devices is now capable of infecting Windows systems. The software nasty, discovered in August 2016, broke into heaps of insecure Linux-powered gizmos worldwide before running distributed denial of service attacks, most notably against DNS …
John Leyden, 10 Feb 2017

Nokia wheels out a complete MVNO package. Makes a change from WinPho

Nokia has wheeled out a worldwide IoT network grid (WING) that sounds remarkably like an all-in-one mobile virtual network operators offering. The WING will, according to a Nokia announcement, “manage the IoT connectivity and services needs of a client's assets – such as connected cars or connected freight containers – as they …
Gareth Corfield, 10 Feb 2017

Run this in April: UPDATE Azure SET SQLthreat_detection = 'generally available'

Microsoft says it will fully power up its Azure SQL Database Threat Detection service this spring. This technology, which has been in preview mode for the past year or so, monitors for suspicious database activities, and raises the alarm if malicious access is detected. It has been two years in the making, and will enter …
gag

Judge green lights Microsoft vs Uncle Sam gag order case

Microsoft is clear to sue the US government for gagging the company from telling users when their data has been accessed by the State. The lawsuit, filed last April, jumped another legal hurdle this week – thanks to the Washington judge who also battered President Trump's executive order on travel. It's Microsoft's fourth …
Andrew Orlowski, 10 Feb 2017

Talking to Tintri's Alexa speechbot might not actually be all that crazy

Interview Tintri's Alexa speechbot is no piece of eye-candy gimmickry. CTO and founder Dr Kieran Harty says it will enable users to do more with less hassle as system management gets automated. We quizzed Harty on the how-and-why of its development. What is the overall background case for implementing an Alexa interface for Tintri array …
Chris Mellor, 10 Feb 2017

Brexit could further harm woeful rural payments system

Brexit could further exacerbate the woeful IT track record of farmers receiving rural payments from the UK government, the Public Accounts Committee (PAC) has warned. The Common Agricultural Policy (CAP) provides direct financial support to farmers primarily through the Basic Payment Scheme (BPS), which accounts for around 80 …
Kat Hall, 10 Feb 2017