Articles about Service

Power outage

4-day Fasthosts outage: Customers' sites go TITSUP

Hosting provider Fasthosts has been hit with an outage lasting four days, which has knocked some customers' sites offline due a number of its cloudy services being out of action. According to the Gloucester-based provider's service update page: "Over the weekend one of our platform specialists, in conjunction with Dell and …
Kat Hall, 11 Jul 2016

Phoenix IT Group is FIGHTING BACK

A fightback has begun at beleaguered Phoenix IT Group after the services provider confirmed it has at last filled the vacant CEO post and is proposing a share placement to pay down debts. It is 17 months since previous top dog Dave Courtley called it a day at Phoenix, but finally the Northampton-based firm has lured in former …
Paul Kunert, 12 Mar 2014
Intel SSD 520

Intel puts fledgling internet telly service up for sale

Intel is reportedly asking for around $500m for the internet TV service it never quite managed to launch, OnCue. Those people with knowledge of the process let Bloomberg know that the online pay-TV service the chipmaker developed (before deciding it didn't want to get into internet telly after all) was up for sale. The sources …
Red pen

Phoenix IT Group shares plunge on loss of £2m contract

A brief statement from Phoenix IT Group confirming it has lost a £2m contract with a supplier sent the share price into free fall this morning and caused a big dent in the market cap. The loss-making IT services firm - a third party maintainer which also sells direct to customers - provided very little colour around the …
Paul Kunert, 28 Oct 2013 logo

Outlook son of Hotmail goes titsup for many in the US and UK

Hotmail Outlook services are down for some users and have been for most of today, although it's unclear what the issue is. While many users have taken to Twitter to complain that they can't access their emails, others have said they have been able to access the service, suggesting that the problems hasn't spread worldwide. …
The Register breaking news

iFixit CEO launches open Toshiba service guide scheme

Kyle Wiens, head of gadget repair service iFixit - an operation best known for its device disassembly efforts - has called on owners of Toshiba laptops to help pen open source repair manuals to make good the computer makers’ closure of an independent Toshiba documentation archive. Launching Operation Fix Toshiba, Wiens …
Tony Smith, 13 Nov 2012
The Register breaking news

Vandal posts official's nude pic to protest cell shutdown

Online vandals protesting the recent shutdown of cellphone service at San Francisco subway stations posted a nude photo of the transit agency spokesman who took responsibility for the highly controversial move. The image of Linton Johnson, chief spokesman for Bay Area Rapid Transit, was posted Wednesday afternoon to a page on …
Dan Goodin, 24 Aug 2011
The Register breaking news

Xeround reinvents MySQL atop Amazon cloud

Upstart database maker Xeround has taken the wraps off the 1.0 release of its flagship product, but you can't install it in your local data center. It's only available as a service, from public clouds like Amazon's EC2. Xeround got its start building massively scaled database management systems for telecom companies, including …
The Register breaking news

HTC's UK repair centre suffering long delays, confusion

HTC has admitted its UK service centre is failing to repair and return handsets on schedule, but tells us the problems will soon disappear thanks to its new service centre. Until then some HTC customers are being asked to wait almost two months for fixes that were promised in 10 days, and they are the lucky ones. Others report …
Bill Ray, 18 May 2011

Understanding service requirements: How true are the truisms?

Workshop How easy it is to say that ‘IT service delivery should start with the business’? It’s one of those statements like ‘the customer is king’ or ‘always clean up as you go along’, that may indeed save time in the long run but which can be a lot harder in practice than some theorists would like. Like many a true word, just because …
Jon Collins, 14 Jan 2010

How can the storage industry prevent cloud bursts?

Comment If you send your data to the cloud today you might be sure of a big surprise: it could vanish. SwissDisk users know this and T-Mobile Sidekick users know that Microsoft is quite capable of losing their data, too. Stephen Foskett is Director of Consulting at cloud storage provider Nirvanix. He writes: Subpar offerings from …
Chris Mellor, 15 Nov 2009
The Register breaking news

Remind me what we're doing again?

Workshop Over the past few weeks that we’ve been writing about service management, it’s become very clear just how hard it is to hold the fort. Indeed, we wouldn’t be at all surprised if some of you don’t wonder – at least to yourselves – why bother? This is actually a very good question, and one which deserves just a little scrutiny. …
Jon Collins, 12 Oct 2009
The Register breaking news

Top MI6 spy: Terrorism less serious than bird flu

Counter Terror Expo A former Assistant Chief of the UK's shadowy Secret Intelligence Service (SIS, aka MI6) has played down the threat of jihadi terrorism, saying that other dangers are more serious. The ex-spy also said that global counterterrorism database plans were "unlikely ever to succeed". Nigel Inkster, who was an SIS officer from 1975 to …
Lewis Page, 11 Feb 2009
The Register breaking news

Public support for ID cards dips to 55 per cent

Update The latest Home Office poll on public attitudes to the planned National ID card indicates that support for the scheme has eroded slightly, with the proportion of those in favour down from 60 to 55 per cent. The survey, carried out among 2,098 randomly selected Brits from 31 October to 4 November, showed opposition to the Card …
Lewis Page, 12 Dec 2008
The Register breaking news

Regulators back Bell Canada choking indie ISP traffic

Canada's telecom regulators gave Bell Canada the OK to throttle peer-to-peer Internet traffic on pipes it leases to third-party ISPs. The Canadian Radio-Television and Telecommunications Commission (CRTC) announced today that the country's largest Internet provider won't have to stop its P2P "traffic-shaping" practices on …
Austin Modine, 20 Nov 2008
The Register breaking news

Google Maps gets gov M-way congestion overlay

England's Highways Agency has announced a hookup with Google which presents live traffic information overlaid atop the online ad firm's popular cloud map app, Google Maps. Google Traffic in action The pileup mashup goes live "I'm delighted that we are the first country in Europe to work with Google and use our information …
Lewis Page, 22 Oct 2008
The Register breaking news

MI6 agent's moustache falls off during TV interview

The first ever British spy to purposely appear as such on TV had his false moustache fall off during filming, it has been revealed. The Telegraph reports today on the embarrassing disguise failure, which took place during the recording of an interview for BBC TV's The One Show. Beeb journo Justin Rowlatt was questioning the …
Lewis Page, 22 Sep 2008
The Register breaking news

UK spooks forced to hand Gitmo files to suspect's lawyers

The High Court has told British intelligence services to hand over relevant files to lawyers representing Binyam Mohamed, an Ethiopian and one-time UK resident, facing a US military tribunal at Guantánamo Bay. Mohamed is accused of plotting to trigger a radioactive "dirty bomb" on US soil, and could face the death penalty if …
Lewis Page, 22 Aug 2008

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