Articles about Service

Natwest online payments go down

Customers at Blighty's high-street bank Natwest have been struggling to make online payments this afternoon. One customer got in touch to report that a NatWest web-chat support person today told them: "We are currently experiencing issues with online banking, particularly making payments to new and existing payees on your …
Kat Hall, 28 Sep 2016
Green light

These five weird tricks will help you manage your hybrid cloud

When you get to a certain age, and you've been in the IT industry for enough years, you start to get an idea of what auditors are looking for when they descend on you and ask you pointed questions about your systems. And I don't just mean security auditors: if your company has an annual financial audit the team that come and …
Dave Cartwright, 28 Sep 2016

‘Inflexion point’ BlackBerry washes hands of hardware biz

Here’s your chance to design your own BlackBerry. BlackBerry today ended its 17-year adventure as a phone-maker with CEO John Chen announcing “a new strategic direction focussed on licensing our secure device software and the BlackBerry brand.” There will still be BlackBerrys – a new one is imminent - but BlackBerry won’t make …
Andrew Orlowski, 28 Sep 2016
Crying baby in autumn. Photo by shutterstock

BT tops Ofcom's broadband whinge list

BT has topped a UK watchdog's quarterly whinge list for the most moaned about fixed line broadband provider in Blighty. Communications regulator Ofcom said it received 300 complaints a day for mobile, broadband, phone and Pay TV. The report for the three months to June published today, deals with Blighty's biggest providers. …
Kat Hall, 28 Sep 2016
Credit card fraud

Urgent! Log in for spear-phisher survey or your account will be deleted

Europol’s annual cyber-crime survey warns that the quality of spearphishing and other "CEO fraud" is continuing to improve and "cybercrime-as-a-service" means an ever larger group of fraudsters can easily commit online attacks. Many threats remain from last year – banking trojan attacks are still an issue for businesses and …
John Oates, 28 Sep 2016
Man sloppily eats a hamburger... chips and pickle fall out. Photo by Shutterstock

WAN, bam, thank you... oh @£$%. We've gone dead. Drop the burger. RUUUUUN!

This Damn War This Damn War image via Shutterstock Big, global WAN roll-outs have their hazards. Size is one of them, but you can deal with this with effective project planning and management. Complexity is another, but combining design and a team of highly effective and competent engineers can address that one too. And of course there …
Dave Cartwright, 28 Sep 2016
HMS Illustrious. Crown copyright/MoD

The wait is over: MoD releases latest issue of Ship Paint Monthly

Mad mags The Ministry of Defence's naval arm maintains a regular publication focused entirely on types and shades of paint. It is not a spoof – or if it is, someone's gone to some serious lengths on a windup. The magazine, snappily titled Warpaint, is an attractive coffee-break reading proposition, comprising 80 pages of black-and- …
Gareth Corfield, 28 Sep 2016
editorial only image of Whitehall. Pic Daniel Gale/Shutterstock

UK.gov is doing sod all to break £20bn of locked-in IT contracts

Analysis If IT wasn't perceived to be such a boring topic by Joe Public, the amount the government still spends on expensive clunky technology would be viewed as a national scandal. Across the entire public sector the annual figure has been pegged at around £20bn. No one knows for sure. As long as Whitehall's money is locked into …
Kat Hall, 28 Sep 2016

Microsoft hails pointless Privacy Shield status for its cloud services

Microsoft has issued a missive congratulating itself as the first global cloud service provider to get with the new EU Privacy Shield Framework agreed with the US, which must mean your data is safe in its hands, right? Sadly, the Privacy Shield Framework, like the Safe Harbor agreement that preceded it, relies on US companies …
Dan Robinson, 28 Sep 2016
Type arms of an old typewriter

BIND bashes bugs

The folk who maintain the ubiquitous BIND DNS server have issued a patch for two bugs, one of them serious. Most of the time, organisations treat denial-of-service bugs as less serious than, for example, information disclosure or remote code execution bugs. BIND, however, is special: it's a fundamental part of the Internet …

Alleged German YouTube-to-MP3 ripper sued by labels

The music industry has opened fire on audio-stream rippers. A copyright-infringement lawsuit has been filed in California by a clutch of Warners labels and is targeted at YouTube-mp3.org and its alleged proprietor Philip Matesanz of Germany. The website offers to convert YouTube vids to MP3 files, for free, which allows people …
Andrew Orlowski, 28 Sep 2016
YouTube India logo - not official

Google launches peer-to-peer YouTube vid sharing, only in India

Google's decided that India needs its very own YouTube, so has cooked up something called “YouTube Go” that permits peer-to-peer video sharing. Details of the new app are sketchy, but the bits aimed at India are the ability to preview videos before downloading them and advance warning of file sizes. Vids can be saved to a …
Simon Sharwood, 28 Sep 2016

City of Moscow to ditch 600k Exchange and Outlook licences

The city of Moscow has announced it's going to start ditching Microsoft, following a call by president Vladimir Putin for Russia to be more self-reliant, and is starting with an untried-at-scale e-mail system. The phase-out will start by replacing Microsoft Exchange servers and Outlook clients, on 6,000 of the city's computers …

Did last night's US presidential debate Wi-Fi rip-off break the law?

The host of the first presidential debate on Monday night, Hofstra University in New York, may have broken the law and could be in line for a huge fine. Reporters at the event were appalled to find that among the heavily marked-up items they were offered – $150 to rent a lamp, anyone? – was a $200 charge for a "secure wireless …
Kieren McCarthy, 27 Sep 2016
Stop sign in front of a bush. Image via Shutterstock

Uber: Can't sue if you die

Testing out Uber's new driverless vehicles in Pittsburgh may come with a price tag a little too high for some: death. According to The Guardian, which obtained a copy of the release that the car-ordering service requires people to sign before they get into the new fleet, passengers waive their right to sue the company in the …
Kieren McCarthy, 27 Sep 2016
Defeated-looking young man puts his head against table in front of laptop and pile of papers in conference room. Pic via Shutterstock

Yahoo! Mail! down?! Great! timing! as! more! US! senators! dogpile! hacked! web! giant!

Yahoo!'s embattled mail service was dealt another blow Tuesday when an outage hit users worldwide. Data from outage monitors DownDetector and Outage.Report back up multiple reports from users that the service was knocked offline for a period of time earlier this morning US time, or afternoon for those in Europe. Y mientras el …
Shaun Nichols, 27 Sep 2016

6-in-10 punters return their self-destructing Samsung Galaxy Note 7

Just over three weeks after announcing a global Galaxy Note 7 recall, Samsung says six out of ten owners in the US and South Korea have returned their potentially exploding phablets. The numbers are even higher in Singapore, where 80 per cent of owners of the recalled devices have got around to swapping them. Samsung is still …
John Oates, 27 Sep 2016
Array in a rack. Image via Shutterstock

Microsoft's Azure-in-a-box preview runs on your own hardware

Microsoft is dangling a new Technical Preview of its Azure Stack in front of enterprise customers who want to run an applications and services platform across their on-premise private cloud and Redmond's globe-spanning Azure public cloud. Azure Stack was first detailed at the company’s Ignite conference last year, when it was …
Dan Robinson, 27 Sep 2016

Startup iguazio launches NVMe-propelled missile at enterprise analytics

iguazio’s Data-as-a-Service Enterprise Data Cloud converges different storage access protocols and use cases behind an access abstraction layer and claims to out-perform Amazon and all-flash filers at lower costs. The startup’s pitch is that Big Data analytics data, input, extraction, loading and storing is grossly complex and …
Chris Mellor, 27 Sep 2016
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Metalogix punts out cloudy collab coliseum for canny IT craftsmen

Metalogix has launched a content management platform for cloud work and collaboration. Content.ly spans Microsoft’s Office 365, Salesforce, Box, Dropbox and Google for Work. Metalogix reckons this amounts to 4.6 million “collaboration points.” The software-as-a-service provides document and data migration and synchronization …
Gavin Clarke, 27 Sep 2016

TalkTalk hack: Teen in court on hacking and blackmail charges

The fifth suspect to be arrested in connection with the megahack of TalkTalk last year has appeared in court today. Daniel Kelley, of Heol Dinbych, Llanelli, was arrested in Llanelli last November and arrived in court today charged with 14 offences relating to hacking, blackmail and fraud conducted between March and November …
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Germany calls halt to Facebook’s WhatsApp info slurp

A German privacy regulator has told Facebook to stop collecting user information from WhatsApp. Hamburg’s Commissioner for Data Protection and Freedom of Information issued an administrative order to immediately stop the collection and storage of data from German WhatsApp users. It also told Zuckerberg’s social media giant to …
John Oates, 27 Sep 2016
Irritated man looks at office desktop screen in frustration. Photo by Shutterstock

No wonder we're being hit by Internet of Things botnets. Ever tried patching a Thing?

Internet of Things devices are starting to pose a real threat to security for the sensible part of the web, Akamai's chief security officer Andy Ellis has told The Register. Speaking in the aftermath of the large DDoS against security journalist Brian Krebs, Ellis elaborated a little on the makeup of the botnet which took down …
Gareth Corfield, 27 Sep 2016

That's cold: This is how our boss told us our jobs are at risk, staffers claim

Shrinking Cisco Gold reseller Intrinsic Technology has put a bunch of staff across various departments at risk of redundancy amid an organisational restructure. Employees at the Merseyside-based company were last week ushered into one of three boardrooms where presentations were played simultaneously to sales, HR & support and …
Paul Kunert, 27 Sep 2016
road_narrows_648

Hyperconvergence: Where is the technology, and the CIO, going?

Hyperconvergenced computing offers some advantages for CIOs, but the advantages don’t exist in a vacuum. Companies have to predict what kind of environment their appliances will be running in, four or five years from now, and how they can prepare for it. Hyperconvergence is the convergence of storage and compute infrastructure …
Danny Bradbury, 27 Sep 2016
A partially-eaten langos

Sonos' Apple Store creds

Sonos Play:1 and Play:5 speakers are being sold in Apple Stores. The streaming Wi-Fi speaker firm has expanded its collaboration wih Apple to have its speakers sold in 486 Apple Stores around the globe. This follows on from the provision of the streaming Apple Music service on Sonos in February. Last month Sonos announced …
Chris Mellor, 27 Sep 2016
Image by hobbit http://www.shutterstock.com/gallery-1008401p1.html

152k cameras in 990Gbps record-breaking dual DDoS

The world's largest distributed denial of service (DDoS) attack has been clocked from the same network of 152,463 compromised low-powered cameras and internet-of-things devices which punted a media outlet off the internet. Last days, we got lot of huge DDoS. Here, the list of "bigger that 100Gbps" only. You can see the …
Team Register, 27 Sep 2016

Don't let banks fool you, the blockchain really does have other uses

Analysis It is a truth universally acknowledged that executives in the financial sector are capable of making the most exciting innovations boring, and in this respect their approach to the blockchain has been exemplary. During 2008's financial crash, a nine-page paper titled Bitcoin: A Peer-to-Peer Electronic Cash System [PDF] was …

It's open season for bug hunting – on Microsoft's Azure cloud

Ignite Microsoft's conviction that "fuzzing in the cloud will revolutionize security testing," voiced in a research paper six years ago, has taken form with the debut of Project Springfield: an Azure-based service for identifying software flaws by automatically subjecting the code to bad input. Introduced at the Ignite conference in …
Thomas Claburn, 27 Sep 2016

The server's down. At 3AM. On Christmas. You're drunk. So you put a disk in the freezer

On-Call The On-Call inbox is full to overflowing, so we felt like letting another reader's tale of late-night weirdness into the wild. In this tale, reader “Nic” told us that “Back in the 1990s when being a web designer was a job and ISDN was considered hot stuff I worked as a sysadmin at an outfit strategically located above a guitar …
Simon Sharwood, 27 Sep 2016
disk head crash

Scale-out sister? Unreliable disks are better for your storage

Storage Architect Recently I was asked to review a document that used as a reference a piece of work from Google (PDF) which talked about the need to relax the resiliency levels of hard drives and SSDs. The premise is interesting: hyper-scalers claim they could do a better job in managing performance and availability if the HDDs they use were …
Chris Evans, 26 Sep 2016
Microsoft's Mark Russinovich with customer Daryll Fogal and Docker COO Scott Johnston

Microsoft releases Server 2016, complete with commercial Docker engine

Ignite Microsoft announced the release of Windows Server 2016 and System Center 2016 at its Ignite event in Atlanta. The commercially supported edition of the Docker engine is included at no extra cost. Server 2016 and System Center 2016 are available for download this week and will be on sale from October 1 2016. A key feature of …
Tim Anderson, 26 Sep 2016
Microsoft's Judson Althoff, Executive VP of Commercial Business, briefing the press at Ignite

Cloudy what now? Adobe and Microsoft cosy up with cloud partnership

Ignite Microsoft and Adobe announced a new cloud partnership at the Ignite event this week in Atlanta in a really unclear announcement. "Adobe will make Microsoft Azure its preferred cloud platform for the Adobe Marketing Cloud, Adobe Creative Cloud and Adobe Document Cloud," says the press release, though the press release does not …
Tim Anderson, 26 Sep 2016

Security man Krebs' website DDoS was powered by hacked Internet of Things botnet

The huge distributed denial of service (DDoS) attack which wiped security journalist Brian Krebs' website from the internet came from a million-device-strong Internet of Things botnet. "Attack appears to include numerous IoT devices, including security cameras. Still itemizing them," an Akamai spokesman told El Reg by email. …
Gareth Corfield, 26 Sep 2016
Destry_rides_again_DO_NOT_USE

Violin hunts for elusive key to regrowth

Analysis The elusive hunt for renewal and regrowth at Violin Memory has moved into a new phase – with a product launch holding up sales, sales leadership change, and the CEO focusing on finding funding for the future. Violin has cleverly managed to avoid falling off a cliff despite falling sales revenues and investor despair. It …
Chris Mellor, 26 Sep 2016
The Taj Mahal

You heard right: Huawei's making phones in Chennai

Asian tech giant Huawei is to start manufacturing smartphones in India next month, in a move that could signal China is starting to lose its shine as the world’s low-cost manufacturing sweatshop, with even native companies looking to expand elsewhere. Huawei, which is currently the world’s third largest maker of smartphones by …
Dan Robinson, 26 Sep 2016
Fibre, image via Shutterstock

Watch out, Openreach: CityFibre swallows Redcentric's network for £5m

Plucky Openreach challenger CityFibre has gobbled £5m worth of service provider Redcentric’s network - adding 137km of fibre to the upstart’s network. The deal will extend CityFibre’s growth by three more cities to 40, a move it reckons positions it as an "increasingly powerful national competitor to BT Openreach.” The biz …
Kat Hall, 26 Sep 2016
Cambridge bikes photo MK Jones via Shutterstock

Turing, Hauser, Sinclair – haunt computing's Cambridge A-team stamping ground

Geek's Guide to Britain King’s Parade in Cambridge looks like the last street on earth to have anything to do with computing. On one side is an absurdly ornate college gatehouse in yellow stone and King’s College Chapel, which combines the barn-like shape of a tiny chapel with the scale and detail of a cathedral. The other side is lined by tall …
SA Mathieson, 26 Sep 2016
Oracle logo, image by GongTo via Shutterstock

Oracle's on-prem cloud plan is mostly Engineered Systems

When Larry Ellison promised on-premises cloud kit identical to Oracle's cloud, we wondered just what form those boxes would take. The answer? Pretty much more of the company's Engineered Systems. Today, Newman said, Oracle's Cloud Machine does everything Oracle's cloud can. But by December 2016 we'll see a new version of the …
Simon Sharwood, 26 Sep 2016

The Great British domain name rip-off: Overcharged .uk customers help pay for cheaper .vodka

UK domain name holders are being overcharged while the company behind it wins contracts by undercutting the market in what may be illegal market abuse. In recent months, Nominet has signed a number of contracts with commercial operators of dozens of internet extensions ranging from .boston to .vodka. More deals are in the …
Kieren McCarthy, 26 Sep 2016
A donkey

The law is an ass: Mooning banned at arse end of the world

Buttnote Public service announcement: if you're going on a bender in the Australian city of Melbourne, do not indulge in the practice of “mooning”, because you could end up with your arse in jail (and the rest of you). The Victorian state government either believes people aren't deterred [Ed: bad pun, don't try it again] put off by …
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Google rushes in where Akamai fears to tread, shields Krebs after world's-worst DDoS

Google has provided free distributed denial of service attack (DDoS) mitigation services to security publication Krebs on Security, stepping in after Akamai withdrew support. The information security site was last week hammered with a 620Gbps DDoS attack, widely rated one of the world's largest by volume of junk data. …
Darren Pauli, 26 Sep 2016

Big Software is the next, er, big thing

You’ve heard of hyperscale, but now “Big Software” is the new big thing over at Canonical, and the open source outfit is keen to promote anything that fits with its vision of how massive, hyperscale infrastructure is going to be built and managed in future. Big Software is what the open source outfit sees as its mission to …
Dan Robinson, 25 Sep 2016

Australian border cops say they've cracked 'dark net' drug sales

Australian authorities say they can detect dark net transactions. We know this because the nation's Border Force (ABF), the black-shirt wearing guardians of Australia's frontiers, says as much in itstakedown notice of a “31-year-old man from Port Neill” in the State of South Australia. Said man fell foul of a joint ABF and …
Simon Sharwood, 25 Sep 2016

Oracle execs get that shrinking feeling

It still pays to run Oracle, just not as much as it used to - top executives’ packages shrank by double digits in fiscal ’16 as the software titan continued to desperately seek out cloud business. Company co-founder Larry Ellison, who these days also carries the CTO and exec chairman titles, received $41.5m in total for the 12 …
Paul Kunert, 24 Sep 2016

Days are numbered for the Czech Republic

The British government will start referring to Czechia rather than the Czech Republic, following advice from an official committee. The Permanent Committee on Geographical Names “establishes and applies the principles by which foreign geographical names (toponyms) should be written”. It is now advising use of Czechia in place …
John Oates, 24 Sep 2016
Office Space

Windows printer bug fixed

Microsoft has this week quietly admitted on its website that one of its security updates broke printing on pre-Windows 10 PCs. The MS16-098 patch, issued in August, fixes privilege escalation bugs in kernel-level drivers on Windows Server 2012 R2, Windows 8.1, Windows RT 8.1, Windows Server 2012, Windows Server 2008 R2 Service …
Iain Thomson, 23 Sep 2016

IBM botched geo-block designed to save Australia's census

Australia's Bureau of Statistics has heavily criticised IBM for the security it applied to the nation's failed online census, which was taken offline after a distributed denial of service (DDoS) attack that battered a curiously flimsy defensive shield. The Bureau also admits it could have done better in a submission (PDF) to a …
Simon Sharwood, 23 Sep 2016

Double KO! Capcom's Street Fighter V installs hidden rootkit on PCs

A fresh update for Capcom's Street Fighter V for PCs includes a knock-out move: a secret rootkit that gives any installed application kernel-level privileges. This means any malicious software on the system can poke a dodgy driver installed by SFV to completely take over the Windows machine. Capcom claims it uses the driver to …
Chris Williams, 23 Sep 2016

Do AI chat bots need a personality bypass – or will we only trust gabber 'droids with character?

Machine communication is an area generating much excitement in AI. The ability to give machines a voice and personality has been the subject of many sci-fi films, and the push in natural language processing has brought that idea closer to reality. All the big AI players are investing in some sort of chatbot. Google just …
Katyanna Quach, 23 Sep 2016