Articles about Serco

Serco welcomes former CSC boss to run gov unit

Gardening leave is almost over for former CSC UK bigwig Liz Benison, who is set to rock up at Serco to run its Brit and European local and regional government division from the start of next month. As revealed by The Channel back in April, Benison was replaced at the CSC helm by ex-Cognizant veep Dr Sanjiv Gossain, at the same …
Paul Kunert, 08 Aug 2014
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It's a bad day to be Serco's CEO... or an investor, come to that

Scandal-hit integrator Serco today issued its fourth profit warning of this fiscal and calendar year, confirmed a £1.5bn write-down and provision to cover to loss-making contracts and effectively exited private sector business process outsourcing. The financial markets reacted negatively, sending the company’s share price …
Paul Kunert, 10 Nov 2014

Serco issues shares to plug finance gap after profit warning

Serco is looking to plug the gap in its finances from weaker-than-expected results via a share placement estimated to haul in £100m worth of filthy lucre. This follows yesterday's latest profit warning and confirmation that long-standing CFO Andrew Jenner is to quit after 17 years of counting beans, once a successor is found …
Paul Kunert, 01 May 2014
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Euro chief of scandal-smacked Serco leaves as cop probe continues

It is a case of out with the old and in with the er...old after Jeremy Stafford, the European boss at outsourcing giant Serco, got on his bike, leaving current UK COO Andrew White as his replacement. These are tough times for Serco, which is the subject of a probe by the Ministry of Justice and subsequently the Met into fraud …
Paul Kunert, 22 Nov 2013

Serco CEO walks the plank as firm fights off Ministry of Justice probe

The CEO at scandal-hit outsourcing monster Serco has quit as the company lifts the covers off its 'corporate renewal programme' designed to persuade the UK government that it's fit to manage public sector contracts. Back in August, Serco confirmed British cops are probing allegations over fraud related to its Prisoner Escort and …
Paul Kunert, 28 Oct 2013
Prison window

UK fraud squad bends over Serco, G4S for 'phantom crims' probe

The UK's Serious Fraud Office (SFO) has launched a criminal investigation into contractors Serco and G4S after an audit allegedly suggested the companies were massively overcharging for the electronic tagging of offenders. Sources in government told The Guardian that the two firms billed Blighty for monitoring at least 18,000 …
Iain Thomson, 05 Nov 2013
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UK gov dials 999 over Serco prison escort fraud claims

Outsourcing giant Serco is being probed by the cops over allegations of fraud relating to its Prisoner Escort and Custody Services (PECS) contract with the Ministry of Justice. Under the terms of the contract, Serco is supposed to ferry defendants from prison to court on time and is measured against this. The suspected fraud …
Paul Kunert, 29 Aug 2013
The Register breaking news

'Unreliable, shambolic' ... a top CompSci prof slams Serco's UK crim tag tech

Updated The electronic tags used to keep tabs on criminals and suspects in the UK are "unreliable" - and the systems monitoring them are "shambolic". That's according to a dynamite report by Ross Anderson, a leading computer scientist. The University of Cambridge professor said he compiled his findings after he was called in as an …
John Leyden, 06 Sep 2013
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Serco close to flogging UK defence nuke tech biz

IT outsourcing monster Serco is locked in talks with engineering consultancy and project management services outfit Amec to sell its Technical Consulting Services biz. The unit provides consulting and project services including IT to the UK civil and defence nuclear markets, turning over in the region of £70m last year. Cost- …
Paul Kunert, 23 May 2012
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Serco gulps more gov contracts with VDS gobble

Services and systems colossus Serco has taken charge of more government contracts by buying out Vertex Public Sector's data division: Vertex Data Science (VDS). Serco splashed £55.5m in cash on the division - bringing in 3,000 employees and scooping its meaty government contracts, including administering child maintenance grants …
Anna Leach, 11 Jun 2012

Serco throws US in the clink for wrecking cash targets

Outsourcing behemoth Serco missed its targets for the first half of this year as "challenging" US conditions weighed down revenue. The IT company, which runs prison services in Britain and air traffic centres around the world, was still hoping in May to achieve six per cent growth in sales year-on-year for the first half of 2012 …
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Cost-cutting Serco says UK economy improving

IT outsourcing behemoth Serco Group says the outlook for the UK economy is decidedly brighter as the nation feels its way through the economic gloom. The services player reckons it is on track to meet 2012 targets with sales in the first half expected to grow 6 per cent, due to acquisitions made last year. In a steady-as-she- …
Paul Kunert, 14 May 2012
The Register breaking news

Serco ate our IT supplier: Now what? – London boroughs

IT services relationships at the London tri-borough group of Westminster, Hammersmith and Fulham and Kensington and Chelsea are likely to become more complex following the acquisition of Westminster's IT supplier Vertex by Serco. Serco said the acquisition last week, for £55m, brings it additional skills and capabilities to …
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Serco apologises for chiseling suppliers

Serco, one of the largest IT suppliers to government, has today apologised to its own suppliers for trying to squeeze them for 2.5 per cent cash rebates on existing contracts. The retraction follows a report in a Sunday newspaper, which said the Cabinet Office was angered by the firm's treatement of its partners. "As a company …
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Hungry Advanced Computer Software gets swallowed for £725m

Acquisition-hungry Advanced Computer Software (ACS) has itself been acquired by private equity firm Vista for £725m. Vin Murria, chief executive of the healthcare and biz management software and services firm, said the deal would help ACS move to its "next stage of its growth". She said: "ACS' value has grown from £32m to £725m …
Kat Hall, 25 Nov 2014

Outsourcing giant Capita gets share boost from confident outlook

The London stock market was pleased by Capita's 14 per cent rise in annual profits (before tax) today, sending shares up almost six per cent in the first half of the day. Not only had the British outsourcing group pulled in more profits for fiscal 2013, it also said it was feeling pretty chipper about this year, after winning £ …

UK flights CRIPPLED by system outage that shut ALL London airspace

All London airspace was closed to incoming and departing traffic for just under an hour on Friday afternoon due to a computer outage at the National Air Traffic Services – Blighty's air traffic control authority. According to the European Organisation for the Safety of Air Navigation, a machine failure resulted in all airspace …
Kat Hall, 12 Dec 2014
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NAO: £4bn of gov work doled out to just 4 outsourcing giants

In spite of the Cabinet Office's tough talk about binning hefty suppliers whose performance is crappy, four outsourcing giants caught up in contractual issues have amassed £4bn of government business. The fabulous four include Capita, Serco, G4S and Atos, which collectively banked £1.05bn in profits globally in 2012. Between …
Paul Kunert, 12 Nov 2013
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Serco Solutions appoints new COO

Outsourcing firm Serco Solutions has announced the appointment of Steve Morriss as chief operating officer. He moves from Serco Science, where he was managing director of Serco's Assurance division, and will oversee the further integration of Serco Solutions with the rest of the group. Morriss confirmed: "A key challenge is to …
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CSC set for ANOTHER re-org but no redundancies involved

Re-arranging the UK deck chairs on good ship CSC is the strategy the integrator has chosen after shelving plans to make further redundancies, according to numerous sources. The US-owned business does not generally shy away from making redundancies, axing 750 people from its Brit operation in late April and parting company with …
Paul Kunert, 10 Nov 2014
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Serco buys US government reseller

Serco is to acquire SI International, an IT reseller specialising in the US federal market, for $423m cash - a 40 per cent premium on SI's closing price on NASDAQ yesterday. Serco is also asssuming net debt of $87.3m, so the enterprise value of the deal is $510m - a multiple of 12.3 on forecast EBITDA for 2008. Serco is funding …
Drew Cullen, 27 Aug 2008
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Serco sharpens the IT guillotine

Government services firm Serco is looking to cut up to 500 jobs from its IT division, with satellite offices and its Birmingham HQ all likely to be hit. Serco bought ITNet in 2004 and has contracts with the RAF and several local authorities. A spokesman for the firm confirmed to The Register that restructuring meant jobs would …
John Oates, 04 Jul 2008
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Serco Solutions nabs BT exec

Serco has poached a BT exec to run its IT and business process outsourcing division. Kevin Lavery, the new CEO of Serco Solutions, has a background in local government. Most recently he was director of local and regional government at BT Government. His CV also includes a stint as chief executive at Newcastle City Council. At …
Team Register, 07 Jul 2006
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Serco consults on job cuts

Serco is in discussions with staff about likely job cuts. Staff first heard the news a week ago, and the company has set up a committee to hear employees' views - the first meeting is being held this afternoon. A source at the company told the Reg that staff were surprised by the decision because the firm carried out …
John Oates, 31 May 2006
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Serco snaps up Cornwell

Public sector services giant Serco has tabled an offer to buy Cornwell Management Consultants Plc, an AIM-listed firm based in Surrey, for £7m. Serco said in a statement that Cornwell had a good profile with the Identity and Passport Service as an IT and management consulting firm. It was also known in the NHS, and as an expert …
Mark Ballard, 24 Apr 2007
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Cambridge re-inks IT deal with Serco

Brief Cambridge City Council has extended its IT outsourcing deal with Serco for another five years at a cost of £6m. The two organisations have already worked together for six years. Under the terms of the deal, Serco will provide the IT infrastructure, and 24/7 support for it. This includes support for desktops, servers, network …
Lucy Sherriff, 31 Jul 2006
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UK.gov: NO MORE tech deals bigger than £100m. Unless we feel like it

Tech titans that grew fat off the public sector purse should take note that IT contracts worth £100m and over are to become a thing of yesteryear - according to the government. This is one of a number of "red lines" that the Cabinet Office published today, in new regulations that are designed to loosen the grip that hefty …
Paul Kunert, 24 Jan 2014
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Serco results grow

Services giant Serco, which bought ITNET last year, managed to bring in £2.26bn in revenues - up 38 per cent - in the year ended 31 December 2005. Serco made a profit before tax of £77.9m, an increase of 22 per cent on last year's figure of £64m. The company claimed organic growth of 19 per cent and win rates of over 90 per …
John Oates, 01 Mar 2006
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Serco profits swell

Government services firm Serco announced tasty half year results today. Compared to last year, revenues were up 15 per cent to £1.236bn. Bigger margins meant profits outperformed revenue growth. Pre-tax profits climbed to £44.3m, 20.1 per cent up on the same period in 2005. The figures deliver earnings per share of £0.0669 and …
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DTI hands Serco £125m IT deal

Serco has won an IT services deal with the DTI that could be worth as much as £125m over the next nine years. The services vendor is now responsible for delivering the government's business.gov programme. This will mean working with plenty of government departments, including the DTI, the Treasury, the Cabinet Office and HM …
Lucy Sherriff, 08 Nov 2005
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Hey, MoJ, we're not your Buddi: Brit firm abandons 'frustrating' crim-tagging contract

Talks between the UK Ministry of Justice and British firm Buddi for a new system to electronically tag criminals have broken down after Buddi's founder claimed the MoJ wanted a system that was a "figment of their imagination". Sara Murray, who is a member of business secretary Vince Cable's "entrepreneurs' panel", said in a …
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Serco splashes £235m on ITNet

Serco Group, the public sector services contractor, is to acquire ITNet, the computer services firm, for £235m in cash and shares. Serco is to pay 320p per share, a premium of 10.9 per cent on ITNET's closing price of 288.5p yesterday. ITNet is probably best known for being sacked by the Cabinet Office this summer, after …
Lucy Sherriff, 16 Dec 2004
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Opportunity knocks? Four jobs for your perusal

Promo Monday and time for our regular outing with reed.co.uk, The Register's UK recruitment partner. Four jobs are presented for your perusal. The Hood Group, a household insurance company headquartered in Southend, is hunting for a group IT director. Responsibilities include the successful delivery of software development, ensuring …
David Gordon, 24 Jun 2013
The Register breaking news

BeCrypt acquires Data Sentry from Serco

Serco today sold the rights to its Data Sentry security software to BeCrypt, a UK encryption specialist. BeCrypt is an established provider of encryption software to UK police forces and will used Data Sentry to offer higher security for government and defence contractors’ mobile devices. BeCrypt has acquired the intellectual …
John Leyden, 10 Jan 2005

Big 20 cash hoovers: Slurp. Floop. Darn. Sluurrrp. Where's our public sector IT dosh?

Half of the top 20 software and IT services (SITS) suppliers to UK.gov saw their public sector biz decline last year as Cabinet Office Minister Francis Maude and his merry band of axemen waged war on the oligopoly. The names on the list collated by TechMarketView remains unchanged on a year ago but the proportion of revenues …
Paul Kunert, 21 Feb 2014

Capita bosses defend £30m migrant-poking IT deal with Border Agency

Outsourcing giant Capita's CEO has defended his company's £30m migrant-chasing contract with the UK Border Agency - and insisted it is not, as one MP delicately put it, "money for old rope". Paul Pindar, the London-headquartered plc's top boss, and two of his high-ranking lieutenants were told to justify the new four-year IT …
Anna Leach, 13 Feb 2013
The Register breaking news

Boris-Bike firm penalised by £5m over system hiccups

Transport for London is witholding £5m in payments to Serco, the company behind the capital's bike rental scheme. TfL is unhappy that problems with the back-end system have seen users overcharged. It has given Serco a timetable to fix problems, according to the Beeb, and is witholding the money because of missed targets. It is …
John Oates, 09 Jun 2011

UK.gov provider frees Microsoft partner TES from administration

Business process outsourcing firm Liberata IT Solutions, which is responsible for several large government contracts, has devoured Microsoft Gold partner Trinity Expert Systems (TES) in a pre-pack administration. This came after TES succumbed to pressing cash-flow issues. Coventry-based TES called in the receivers Deloitte …
Paul Kunert, 11 Oct 2013
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£575m school IT bonanza showers Capita, RM, 16 others

A Department for Education (DfE) framework agreement worth £575m has been awarded to 18 suppliers. Schools, colleges and other education services will be able to use the framework to obtain information management services, according to the Official Journal of the European Union. Learning services, including ICT service-managed …
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NHS helpline 'won't be cost-effective' to taxpayers - Capita

Capita has expressed concerns over the tender process to provide a replacement service for NHS Direct – following a report that it had withdrawn from the bidding. Another private sector government service provider, Serco, has already confirmed that it took an internal decision not to bid in the multi-million pound replacement …
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Brave new Boris-bikers banjaxed by broken boxes

Admittedly it is -2 degrees with flurries of snow in London today so hiring a Boris Bike is probably the farthest thing from anyone's mind, but the launch of the hire bike scheme for non-registered users today has been hit by another Serco system failure. Teething problems at launch delayed the opening of the system to all but …
John Oates, 03 Dec 2010
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Capita IT Services second-in-command Hewitt leaves today

Capita IT Services has told its workforce that operations director Russ Hewitt – the man in charge of the Unity cost cutting and change programme – is leaving today. Unity was designed to help the integrator-cum-reseller navigate the perilous economic situation in the UK during 2012 including freezing bonuses and pay, reforming …
Paul Kunert, 27 Jul 2012
The Register breaking news

TfL signs £27.6m road CCTV deals

Transport for London has awarded Easynet and Serco contracts to upgrade its CCTV cameras monitoring roads. As part of a project to upgrade the transport authority's CCTV system, it has signed a £22.6m deal with Easynet to deliver data transmission, network integration and support services. It has also signed a separate £5m deal …
Kable, 05 May 2010
The Register breaking news

Dozens of firms vie for £1bn crim tagging contracts

Ministers are preparing for a massive expansion in electronic tagging of offenders, with private security companies being invited to bid for more than £1bn worth of contracts in October, reports the Guardian. The use of electronic tagging has grown rapidly since it was first used in 1999 by courts in England and Wales to enforce …
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Defra gives IBM 21% MORE dosh this year

IBM has increased its dominance of the Department for Environment, Food and Rural Affairs' (Defra) budget, after a 21 per cent increase in its income from the department. The firm now receives nearly a quarter of Defra's £398.7m spending with external suppliers. Defra paid the firm £99.1m in 2010-11, according to figures …
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Health dept puts off NHS 111 helpline roll-out for 6 months

The government has extended the deadline for the roll-out of NHS 111 to make sure areas have enough time to plan for the service. The announcement follows criticism of 111 by the British Medical Association and other unions, as well as pressure from clinical commissioning groups (CCGs) and private firms. In a letter to CCGs ( …
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Thought you didn't need to show ID in the UK? Wrong

One of the first things Britain's home secretary Theresa May did on taking office was to abolish the previous government’s identity cards scheme. But while she made ID cards history, she is in the process of extending Britain’s range of identity document checks. The "sample" UK ID card from the previous government's 2008 effort …
SA Mathieson, 06 Nov 2013
The Register breaking news

Laser-toting robots take over UK hospital

A Scottish hospital will become the first in the UK to use robots to clean, deliver food and dispense drugs. The Forth Valley Royal Hospital's fleet of bots will also be carrying clinical waste and cleaning operating theatres when the new £300m Stirlingshire hospital opens in August. The robot squad will move around via their …
Robert Blincoe, 18 Jun 2010
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DfT spends £196m with IBM

IBM took five per cent of the money spent by the Department for Transport with its 100 biggest suppliers in 2009-10. Figures released by the department in response to a Freedom of Information request from Kable show that the technology company came second on its supplier list after construction firm Balfour Beatty. Genesys …
Kable, 14 Dec 2010
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DWP cuts spending with top IT supplier HP by 4%

The Department for Work and Pensions has cut spending in 2010-11 with HP and BT, but increased it with Atos Origin. HP Enterprise Services remains the Department for Work and Pensions' (DWP) second largest supplier, despite a drop in the government's spending with the firm. It received £629.4m in 2010-11, according to figures …