Articles about Salesforce

Salesforce asks devs to cough 800% more for security review has hiked the security fees for software authors posting apps on its AppExchange – by an eyewatering $2,400 a pop. From 1 September, you’ll pay $2,700 for each paid app to undergo an obligatory security review before it appears on Salesforce’s AppExchange. The old price was $300. Marc Benioff's cloud crusader is …
Gavin Clarke, 13 Aug 2013

Salesforce forces Force sales-force sales: Or tries to anyway

Salesforce is rebooting its mobile strategy, reportedly killing existing versions of its mobile CRM software-as-a-service in exchange for an Android and iOS love-in. The company has announced Salesforce1, a new CRM platform that it claims will make it easier to build and customize Salesforce services for Apple and Google …
Gavin Clarke, 18 Nov 2013 to reveal 'Company Communities'

Salesforce, the software-as-a-service company that's no longer keen on including the “.com” suffix its name, will tomorrow reveal a new feature of its platform called “Company Communities”. Outlined yesterday at the CeBIT Australia conference was later explained to The Reg by executive vice president for platform Mike Rosenbaum …
Simon Sharwood, 29 May 2013
Marc Benioff

Salesforce boss Benioff foretells grim, unrelenting hyper-capitalist future

Comment Salesforce chief Marc Benioff seems perpetually surprised that the world doesn't recognize him. He is furious that bookstores fail to remember him when he buys a new book. He is angry that his former university doesn't blast his phone with a jingle when he walks on campus. He is perplexed that companies the world over are not …
Jack Clark, 19 Nov 2013

Enterprise adolescent:'s struggles at 15

It’s no way to celebrate a milestone birthday. may claim to help 100,000 companies understand their businesses and make money, but in the week Salesforce turned 15, it emerged that the firm needs to get its own house in order. Chief financial officer Graham Smith revealed in a correspondence with the US Securities …
big droplets falling from rain cloud

Salesforce, HP pit newly grown 'Superpods' against Amazon jungle

Salesforce is partnering with Hewlett-Packard in a huge strategic nudge to make Marc Benioff’s cloud company more like Amazon. Salesforce today announced it is giving customers the option of taking out dedicated instances on its vaunted multi-tenant cloud. This marks the first time the customer relationship management (CRM) and …
Gavin Clarke, 19 Nov 2013

Ex-VMware ops chief floats over to Salesforce rival

VMware’s former chief operating officer Tod Nielsen has jumped ship to join Heroku,’s Platform-as-a-Service (PaaS) cloud operation. Nielsen has been named chief executive of Heroku, assuming the role vacated by Byron Sebastian who left the company in September 2012. Sebastian had been both CEO and executive vice …
Gavin Clarke, 27 Jun 2013

Apple's Tim Cook and Salesforce's Marc Benioff DECLARE WAR on anti-gay Indiana

Analysis Two high-profile tech CEOs – Apple's Tim Cook and Salesforce's Mark Benioff – have publicly criticized a new Indiana law that legalizes discrimination against gay, lesbian, bisexual, and transgender people. Cook tweeted earlier today: "Apple is open for everyone. We are deeply disappointed in Indiana's new law and calling on …
Kieren McCarthy, 28 Mar 2015 protest at Oracle OpenWorld signs up Twitter firehose has inked a new deal with Twitter to hook up the micro-blog's “firehose” of all public tweets to its social media monitoring tool Radian6. The cloudy software purveyor acquired Radian6 in early 2011. At the time Radian6 had an agreement with Twitter, but Ross J. Piper, a Senior Vice President for enterprise …
Simon Sharwood, 14 Jun 2012
The Register breaking news

Salesforce rival SugarCRM scores $40m from Goldman Sachs

Salesforce's customer relationship management (CRM) software rival SugarCRM has landed a huge chunk of Wall Street money, in a possible move closer to an IPO. SugarCRM Wednesday said it’s taken a $40m equity investment from banker Goldman Sachs and named Goldman vice president Antoine Munfa as a board director. The amount is …
Gavin Clarke, 21 Aug 2013

Salesforce boots SAP from customer-wrangling software top slot

Software-as-a-service provider Salesforce has beaten on-premises incumbents to become the biggest provider of customer relationship management (CRM) software. CRM software is used to organise and automate customer service, marketing and sales. Marc Benioff’s company stole the number-one spot from SAP last year, beating the …
Gavin Clarke, 30 Apr 2013
closed_sign shut down under collapsed liquidation

Salesforce goes titsup, causes CRM outages worldwide

CRM services have been disrupted for companies all over the world after seven of Salesforce's instances went down. Salesforce said on its status update page, which was also down for a while, that service from seven of its instances was being disrupted, – though at the time of publication it was claiming to have whittled this …
The Register breaking news

Salesforce losses swell, despite rise in sales

Software-as-a-Service pin-up reported growing losses despite increased sales. The hosted CRM provider reported a loss of $9.82m on a 34 per cent increase in net sales to $73.6m for the three-month period to 31 July. Loss per share also increased, up 4 cents to $0.07 on a diluted GAAP basis. The company used the …
Gavin Clarke, 24 Aug 2012
Boy slurps watermelon. Credit: Shutterstock

Microsoft eats its Dynamics CRM young with Adxstudio buy

Microsoft has picked over the “key product and technology assets” of Adxstudio, a long-time Dynamics CRM and application development partner. The deal will see Microsoft get Adxstudio’s technology, but not its consulting business. That will now be spun off into a new organisation. No-one in either company is talking about the …
Bill Bennett, 29 Sep 2015
Debian Linux Logo

Debian daddy Murdock joins the unstoppable Docker crusade

Debian daddy Ian Murdock has joined Linux container shop Docker. Murdock, who founded Debian in 1993 and led the project for three years during its birth, has taken up position as a member of Docker’s technical staff. Details of Murdock’s role or responsibilities were not available at time of writing. Docker, though, has a …
Gavin Clarke, 17 Nov 2015
Planetoid crashes into primordial Earth

Salesforce's data-center design: 'Go for web scale, and build it out of s**t!'

RICON West 2013 If you're building systems to run at a large scale, then rather than waste time and money trying to avoid any failure, you need to suck it up and accept that faults will happen – and make sure you've got enough cheap gear to recover. So says Salesforce, which argued that this strategy can save you a bunch of cash you'd otherwise …
Jack Clark, 29 Oct 2013

Oracle set for major Microsoft, Salesforce, Netsuite partnerships

Oracle is embarking on a spree of partnerships to assure the success of its much-ballyhooed 12c database among cloud companies. The red giant's chief, Larry Ellison, announced during Oracle's disappointing fourth quarter earnings call yesterday that Oracle will be forming alliances with NetSuite,, Microsoft, and …
Jack Clark, 21 Jun 2013
The Register breaking news

Salesforce: Internet of Things is 'third wave of computing'

Salesforce is desperate for more of the world to get wired up with little sensors, so it can get at this data and hook it into its suite of technologies, then sell companies on the benefits of an increasingly data-led sales strategy. This lust for an instrumented world was outlined by Salesforce chief executive Marc Benioff in …
Jack Clark, 23 Apr 2013

Autonomy 'poisoned the well' for businesses seeking VC cash

HP's ill-fated Autonomy acquisition has 'poisoned the well' for other enterprise search outfits seeking an injection of venture capitalist cash, Patrick White, the head of start-up Synata, has said. Not surprisingly, Synata itself is working in the enterprise search space and has so far raised $1.5m (£1m) dollars in seed …
Kat Hall, 07 Oct 2015
The Register breaking news

Salesforce gobbles 'Facebook for the office' startup

Salesforce has made a bold move into human resources software by buying up Rypple - a social platform for the workplace. Announced yesterday, the sum exchanged is unknown, but the deal should complete by April next year. Rypple, a Toronto-based startup, is a Facebook for offices, used by, er, Facebook to manage its staff. The …
Anna Leach, 16 Dec 2011
Fountain pen

Silicon Valley fights European Court of Justice ruling with small print

Robbed of their Safe Harbor protection, US cloud giants are taking shelter behind a new data-export and privacy fig leaf. Microsoft and Salesforce have become the first to publicly invoke “model clauses” – saying customers can continue shipping data outside the EU and onto their servers in the US despite Tuesday's ruling by …
Gavin Clarke, 07 Oct 2015
The Register breaking news

Salesforce goes social with $689m Buddy Media buy has lashed out $689m on social media marketing firm Buddy Media as part of its plan to work social media deeper into its platform. The purchase will be merged with social-media monitoring tools added with last year's acquisition of Radian6, messaging group Dimdim, and social platform Rypple, as well as with …
Iain Thomson, 04 Jun 2012
The Register breaking news

Salesforce CEO Benioff: Win 8 is 'the end of Windows'

The official launch of Windows 8 is only a week away, but CEO Marc Benioff won't be making the upgrade, and he doesn't think most enterprise CIOs will, either. "Windows is irrelevant," Benioff said, speaking at a press Q&A session at Salesforce's Cloudforce event in New York on Friday. Benioff explained that …
Neil McAllister, 19 Oct 2012

Intel and Oracle push into big data, label IBM and SAP cloud clowns

Larry Ellison has dismissed his two historic competitors, IBM and SAP as "nowhere in the cloud," and used Sunday night's OpenWorld keynote to show off products and services designed to bury Big Blue and the HANA heroes. "We compete with Amazon in cloud infrastructure and never, ever see IBM - this is how much our world has …
Iain Thomson, 26 Oct 2015

SAP pitches Cloud Foundry real-time customer service

SAP has become the latest enterprise giant to promise real-time “insight” into customers, via the cloud. Europe’s tech giant is re-serving the Hybris e-commerce platform it bought in 2013 with a shot of Cloud Foundry, the open-source project it joined in 2014. Hybris has been updated with the addition of two modules, SAP …
Gavin Clarke, 15 Sep 2015
Nokia Lumia 625 displaying Office app

Microsoft opens Office storage back end for iOS love

Users of Microsoft’s Office on iPhone and iPad could now store their vital documents on Apple’s cloud. Microsoft said on Tuesday that it would allow third-party cloud storage providers to integrate natively with the locations picker of iOS Office apps. It didn’t name iCloud, but the implication is clear – all that’s needed now …
Gavin Clarke, 18 Feb 2015
The Register breaking news

Salesforce CEO: Social is god and Zuck is its prophet

Dreamforce 2012 "Business is social" is CEO Marc Benioff's mantra these days, and throughout his sprawling, star-studded keynote at the company's Dreamforce 2012 conference in San Francisco on Wednesday – which ran nearly a full hour over schedule – he seemingly couldn't repeat it often enough. "This social revolution that's …
Neil McAllister, 20 Sep 2012
The Register breaking news

Former US CIO Kundra joins

Cloudy CRM software supplier has hired Vivek Kundra, the first CIO for the US government, to be its executive vice president of emerging markets. President Barak Obama wanted more accountability and cost-cutting across myriad US government agencies – that's why he created the US CIO position. Kundra, who was …
Monster virtual machine

VMware's got SaaS – and you – surrounded with SSOaaS

VMware's ever-expanding end-user computing and cloud portfolios have embiggened, again, with the advent of a new single sign-on product called VMware Identity Manager. Stay awake there, you at the back. Yes, you the one rolling your eyes because single sign-on's been done to death a hundred different ways, some of them by VMware …
Simon Sharwood, 16 Jun 2015

It's not the cloud: The problem lies between the chair and the computer – Gartner

Nearly all private clouds customers build are failing – and the biggest problem isn’t the technology, it’s people. That’s according to analyst Gartner, which reckons 95 per cent of the people it polled reported problems with their private clouds. The single biggest problem is failure of organisations to change the way they work …
Gavin Clarke, 12 Feb 2015
Larry Ellison

Oracle in dollar bother – but Larry's in a fighting mood over cloudy future

Larry Ellison appears unbothered by Oracle's third-quarter revenues remaining flat at US$9.3bn, despite that sum disappointing financial analysts. Big Red revealed its recent results today, and GAAP net income for the three-month period ended February 28 was $2.5bn, down three per cent year on year, or 56 cents per share. …
Iain Thomson, 18 Mar 2015

Salesforce buys Dimdim, continues with Facebook-for-biz ploy

Cloud vendor has bought messaging and screen-sharing outfit Dimdim for around $31m as it continues to out-Facebook Facebook for its biz customers. The company said yesterday it had acquired Dimdim – which was founded in 2007 and has offices based in Lowell, Massachusetts, and Hyderabad, India – in an effort to …
Kelly Fiveash, 07 Jan 2011

Blue Coat acquires the cloud-crypto monkeys at Perspecsys

Controversial and suspicious netsec outfit Blue Coat Systems has acquired Perspecsys, for the want of some weight in its cloud security portfolio. Recently bought by Bain, Blue Coat reckons the acquisition (on undisclosed terms) establishes it as "a leader in the Cloud Access Security Broker segment". Cloud-crypto outfit …

Roll up, roll up: Microsoft, those Irish emails and angry Feds

An appeals court in New York will hold an oral hearing in the Feds vs Microsoft battle today. The so-called Microsoft warrant case has dragged on for nearly two years as Redmond resists efforts to make it hand over customer emails stored in Ireland. The American Justice Department wants the emails as part of a drug-trafficking …
Jennifer Baker, 09 Sep 2015

Microsoft says exec took secret 'trove' to Salesforce

Microsoft is claiming a CRM executive who defected to took hundreds sensitive documents to its cloudy competitor. The company has filed legal documents saying former Dynamics CRM general manager Matt Miszewski left Microsoft with a "trove of materials" on his PC. The "trove" amounted to 25,000 pages of …
Gavin Clarke, 11 Feb 2011
Example of tidy cabling

Bigger – and better? How your IT infrastructure budget will change

I was reading in a report recently that the majority of firms intend to increase their overall investment in IT infrastructure over the next two years. Which got me wondering: will this be in-house infrastructure? And if not, where will the money go outside the organisation? Bill will get richer Office 365 – specifically the …
Dave Cartwright, 16 Sep 2015

Benioff bails from Borg Board CEO Marc Benioff has decided not to stand for re-election to Cisco's Board of Directors at the company's November annual general meeting. Cisco filed the paperwork to make it happen last Firday, and issued a statement attributed to its own CEO John Chambers to cement the departure. Chambers' statement is as …
Simon Sharwood, 15 Sep 2014

MS waves enticing moolah at Oracle, Salesforce punters

Microsoft has written to and Oracle punters urging them to ditch the cloudy database offerings of Marc Benioff and Larry Ellison in favour of its own CRM system. But in order to convince them to make the switch, the software giant is also, somewhat desperately, waving a wad of cash in the faces of Salesforce and …
Kelly Fiveash, 07 Dec 2010
Larry Ellison's keynote at Openworld 2014

Larry: Oracle's now a CLOUDY biz. Ignore everything I said before

Despite once declaring that the cloud was “complete gibberish”, “insane” and “idiocy”, former Oracle head honcho Larry Ellison has announced that the firm is now ready to be the foundation of the cloud for its customers. Larry Ellison speaking at Oracle Openworld yesterday (28th September) Speaking at the company’s Openworld …

Accenture barges way into cloud market, buys Cloud Sherpas

Bloated integrator-cum-consultancy Accenture has gulped down cloud advisory and tech services outfit Cloud Sherpas for an undisclosed fee, signalling the start of major consolidation in this part of the market. Privately-owned Cloud Sherpas was born in 2007 and has expanded commercially and geographically over the years via …
Paul Kunert, 15 Sep 2015
The Register breaking news

Former Microsoft exec barred from taking job at Salesforce

Microsoft ex-worldwide government general manager Matt Miszewski has been told by a US judge that he can't take a similar job with cloud computing rival Judge Kimberly Prochnau ruled in Washington's King County Superior Court yesterday that Miszewski, who only joined Salesforce in January this year, was in " …
Kelly Fiveash, 24 Feb 2011

Oracle brews PERPETUAL, all-you-can-eat database licence

Exclusive Oracle customers could soon be the beneficiaries of an unlimited, all-you-can-eat licence for its core database, with the giant understood to be readying a deal that would grant use of its database in perpetuity at a flat rate. Oracle’s prospective licence is being referred to as the Perpetual User License Agreement (PULA). …
Gavin Clarke, 07 Aug 2015
Max Schrems

'Safe Harbor': People in Europe 'can get quite litigious about this'

Both small and large US data centre companies are walking "headlong into a legislative buzzsaw" following a landmark 'Safe Harbor' ruling this week, the founder of database software company NuoDB, Barry Morris, has said. On Tuesday the European Court of Justice struck down the 15-year-old "Safe Harbor" pact, invalidating the …
Kat Hall, 08 Oct 2015
homeless man with sign hits 'appliance of science' button with new hire has created a new chief scientist role at the software company and hired erstwhile BT boffin JP Rangaswami to take on the job. He will report directly to Salesforce boss Marc Benioff to help European punters “think about innovative ways to use the real-time, mobile and social capabilities provided by Salesforce …
Kelly Fiveash, 25 Nov 2010

EMC and Cloudera withdraw from Indiana big data event

The technology industry's objections to the US State of Indiana's new Religious Freedom Restoration Act, which permits businesses to decline to serve people on the basis of sexuality or other traits, have deepened after EMC and Cloudera cancelled their presence at a forthcoming conference. On Saturday, Cloudera veep of marketing …
Simon Sharwood, 30 Mar 2015

ShoreTel shooting for cloudy consistency with new suite

Back in 2012, unified communications outfit ShoreTel acquired a rival named M5 in order to get itself into the cloud. M5 had unified communications as a service (UcaaS) at the time and ShoreTel didn't. All of which was lovely, except for one wrinkle: the M5 UcaaS and ShoreTel's core products were rather different. Fast …
Simon Sharwood, 24 Aug 2015
fingers pointing at man

Salesforce gets super chatty with Heroku buy has agreed to buy Ruby-hosting giant Heroku for $212m in cash. San Francisco-based Heroku, which was founded in 2007, is home to more than 100,000 Ruby applications, and developers of all sizes use its system, which runs on Amazon’s EC2 with a bespoke simplified management interface twist. Its eclectic mix of …
Kelly Fiveash, 08 Dec 2010

Dynamics CRM biz gobble lets bosses play fantasy league ... at work ... using sales reps

Microsoft has gobbled up FantasySalesTeam-maker Incent Games, and will bake the software into its Dynamics CRM product. Incent calls FantasySalesTeam "sales gamification" (no, me neither). Rather than dangle a big carrot in front of sales reps – like a fat end-of-year bonus – it lets managers offer lots of smaller prizes to …
Iain Thomson, 03 Aug 2015

Outsourcery shutters CRM practice... almost

Cash strapped cloud biz Outsourcery has effectively shuttered its CRM practice to new customers after the majority of its team departed for new pastures. We aren’t talking big numbers here: four staffers have defected to Microsoft CRM and ERP consultant QuantiQ and two people have left to join other companies. That leaves one …
Paul Kunert, 26 Aug 2015
arrow pointing up

Microsoft sues ex-general manager over exodus

Microsoft is suing its erstwhile general manager Matt Miszewski, after he took a job with cloud computing rival The company has won a restraining order from a Washington state court, which temporarily halts Miszewski from working at Salesforce in his new position of senior vice president of global public sector …
Kelly Fiveash, 27 Jan 2011