Articles about Salesforce

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Channel partner programmes: Sure you're getting good deal?

Sponsored Recent history is littered with reseller liquidations and relationship break-ups, the sort that make the Brangelina divorce look like a kids’ party. Resellers have had to adapt to commoditisation, internet-based competition, mixed direct and indirect models, the emergence of cloud-based services and the complex demands of an …
David Gordon, 29 Nov 2016

Super Cali goes ballistic, considers taxing Netflix

More than 40 cities in California are considering a tax on streaming services – dubbed a Netflix tax – claiming that the tax system needs updating for the internet era. The news comes as AT&T announces a new streaming service, DirectTV Now, which the company hopes will see people discard their cable boxes altogether for over …
Kieren McCarthy, 28 Nov 2016
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Microsoft promises 'equal access' to LinkedIn to get EC green light for acquisition

Microsoft is offering to crack open access to LinkedIn to secure European Commission approval for its $26bn purchase of the social network for suits. The software giant is reportedly offering competition regulators the continued prospect of open access to LinkedIn’s APIs as well as “allowing” OEMs to install LinkedIn on their …
Gavin Clarke, 22 Nov 2016

Salesforce claims it's on track to become a $10bn company next fiscal year

Salesforce, the once self-styled antithesis of a software company, reckons it's on track to become a $10bn software company in its next fiscal year. Chief executive Marc Benioff made the claim as he announced third-quarter revenue growth of 25 per cent to $2.14bn for the three months to 31 October. Deferred deals grew by 23 …
Gavin Clarke, 18 Nov 2016
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IoT upstart Sigfox gulps down €150m funding but falls short of target

French Internet of Things startup Sigfox has missed its $200m funding target for its latest round, settling for €150m ($159m) instead – although it has Salesforce, Intel, and others on board as investors. Sigfox is a wireless connectivity player in the IoT world. It sells low-powered networking kit designed for industrial IoT …
Gareth Corfield, 18 Nov 2016
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AWS looks to add 'bill collector' to its list of cloud offerings

Amazon Web Services has opened a store that will allow customers to purchase additional software-as-a-service products and pay with their monthly AWS bill. The cloud giant says that the AWS Marketplace Vendors program will let cloud customers buy the additional services as needed, paying for time or data used rather than as a …
Shaun Nichols, 16 Nov 2016

Microsoft sweet-talks EC antitrust bods over LinkedIn buy

Microsoft has offered "concessions" in return for letting its $26bn dollar acquisition of LinkedIn move ahead, according to officials from the European Commission. The officials refused to provide any further details over what those concessions were, however. The Commission is expected to decide whether to let the purchase of …
Kieren McCarthy, 16 Nov 2016
HP's forthcoming Elite X3 Windows Phone

HP Elite x3 phablet: The three-in-one business has been waiting for?

Review HP is making a hugely ambitious return to smartphones, billing the Elite x3 as “one device that’s every device”. No pressure, then. The proposition is that the Elite x3 is a phone that doubles as a PC and tablet replacement. Once connected to an external display, keyboard and mouse, either wirelessly or via a dock, this hefty …
Andrew Orlowski, 08 Nov 2016
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Why Oracle's Larry Ellison shelled out $9bn for NetSuite

Analysis NetSuite's 18-year run as an independent ERP SaaS provider is over after shareholders approved Oracle's $9.3bn acquisition of the firm. Larry Ellison scraped up a narrow majority of unaffiliated shares to land one of Silicon Valley's early SaaS pioneers. Ellison got 53.21 per cent of unaffiliated shares, 21,775,553. Oracle's …
Gavin Clarke, 07 Nov 2016

Software licencing gets easier in the cloud? Not if your name is Microsoft

The classic CRM Online suite is no more, it has ceased to be, is bereft of life and rests in pieces. Microsoft has overhauled its licence and for some the price has become a lot more expensive, trade customers have told us. Last week CRM Online covered the entire suite. Now the product has been split into apps with different …
Paul Kunert, 04 Nov 2016
cable

Salesforce backup = Druva

Druva has added Salesforce data backup to its cloud-to-cloud backup portfolio. Salesforce users can use Druva inSync to protect their Salesforce data against loss, and be okay with legal holds and compliance monitoring of that data. They get time-indexed snapshots, direct access and visibility of Salesforce data down to the …
Chris Mellor, 03 Nov 2016
Bot alert! Bot apps feature in the new Skype app

The Rosetta Stone of chatbot APIs: Upstart touts software bridge

Taking aim at the balkanized bot ecosystem, Message.io, a Y Combinator-backed startup, on Wednesday began offering private beta access to its bot platform. The 12-person company, based in Austin, Texas, aims to provide a single system for managing bot-based communication across multiple messaging services. Its bot syndication …
Thomas Claburn, 03 Nov 2016

Irish activists fight EU-US privacy pact as tech giants flock to sign up

An Irish privacy advocacy group has filed a legal challenge against the US-EU Privacy Shield data transfer framework, on grounds of its allegeldy lax privacy protections. The framework, which underpins billions of dollars in trade, pierces the tough shell of EU privacy laws by allowing US businesses to ship personal data …
Darren Pauli, 28 Oct 2016

Interest rate hikes to fuel bonfire of the Unicorns

Enterprise startups burning through cash while it's cheap will have to fire their sales teams to survive, according to channel analyst outfit Canalys' founder Steve Brazier. In his keynote to the firm’s Asia-Pacific Channel Forums bash in Macau, Brazier said enterprise startups have been able to grow global sales teams thanks …
Simon Sharwood, 26 Oct 2016

Benioff on being hacked: We're looking into some next-gen fax machines

Marc Benioff is many things. But a whiner is not one of them. Asked on stage today at the Intel Capital Global Summit about the hack of Salesforce board member Colin Powell and the resulting release of the company's highly confidential mergers and acquisition strategy, Benioff was surprisingly upbeat. "On one level, it was …
Kieren McCarthy, 26 Oct 2016

That time Brian Krzanich had dinner with Elon Musk, Marc Benioff, David Blaine and Lars from Metallica

Intel CEO Brian Krzanich doesn't read books. "I don't read. I don't read books. I don't have time," said BK – as everyone at the chip company calls him – on the second day of the Intel Capital Global Summit. "The last book I read was on the technology of welding; I decided one day I would teach myself how to weld." That …
Kieren McCarthy, 25 Oct 2016
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Reports: Twitter chainsaw massacre redux on the cards

Twitter is going from “troubled” to “beleaguered”, with reports that after it failed to flog itself it's going to cut loose as many as 300 staff. Its ongoing inability to translate user loyalty into a successful and growing platform to attract advertiser dollars – and its persistent abuse problem – left Twitter's sale to …
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Machine-learning craze reaches freelancers: AI skills sought for gigs

Machine learning, Tableau, and user experience design represented the fastest growing skills on freelancing platform Upwork during the third quarter of the year, a finding that makes sense in the context of the accelerating collection of data and the need to present it. "Companies are harvesting explosive amounts of data, and …
Thomas Claburn, 21 Oct 2016
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Gartner's seers pass judgement on storage industry leaders

Gartner has published a distributed file systems and object storage magic quadrant with the top three suppliers being Dell EMC, followed by IBM and Scality. The research consultancy defines distributed file systems and object storage as "software and hardware solutions that offer object and/or scale-out file technology to …
Chris Mellor, 21 Oct 2016
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Data Domain explodes into floods of cloud tiers

Dell EMC has extended its data protection products with more scalable Data Domain software, Azure support by Networker and extended cloud tiering. We're told Data Domain's deduplicating backup software is now available on Dell's PowerEdge servers. But it was before. What's different? It is now qualified in reference …
Chris Mellor, 19 Oct 2016
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Apple hires CMU AI guru Russ Salakhutdinov to lure over more talent

Apple has hired Russ Salakhutdinov, an associate professor in the deep learning department at Carnegie Mellon University, to oversee its AI research and improve relations with academia. Salakhutdinov says he is excited to join Apple as a director of AI research, even as he continues his work at CMU. He also extended an …
Thomas Claburn, 17 Oct 2016
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Salesforce rules out Twitter bid

Salesforce CEO Marc Benioff has ruled out making a play for Twitter. Speaking to the Financial Times, Benioff said “... we’ve walked away. It wasn’t the right fit for us.” Twitter's 2015 revenue was US$2.21 billion, a decent sum. Sadly it's still losing money at a rate of about $100m a quarter. The micro-blog also faces slow …
Simon Sharwood, 17 Oct 2016
Oracle corporate HQ

Oracle: We're going to be the practical AI people, we swear it

Oracle, like so many other enterprise IT specialists, is talking up plans to integrate machine learning into its software. What the Redwood City giant hopes will set it apart from competitors is the way it plans to use those features. Where rivals have been touting AI and machine learning as a way to overhaul and redefine …
Shaun Nichols, 11 Oct 2016
Desktop as a service

No, software-as-a-service won't automatically simplify operations and cut costs

Software-as-a-service (SaaS) is sold to line of business people as a way to get the applications they need, without all the hassle, time and expense required to have an IT department build and run an application. But while off-the-shelf SaaS can do an awful lot for a business, doing SaaS well needs ancillary tools that SaaS …
Simon Sharwood, 11 Oct 2016
The box atop a wooden pallet

Inside the Box thinking: People want software for the public cloud

Analysis On-premises file sync and share and collaboration is yesterday's story. The future is the public cloud with dedicated software service suppliers, like Box. File sync, share and collaboration is not a feature, but a product, best expressed as a service (SaaS) through Box's three data centres and the public cloud, and not …
Chris Mellor, 10 Oct 2016
Dreamforce 16 developer keynote

Saleforce touts no-code dev, no-brainer AI

Dreamforce In contrast to most technology conference presentations, the Salesforce developer keynote at Dreamforce '16 on Thursday was delivered in the round – the audience encircled the stage rather than being banished beyond the proscenium arch. It's a staging choice that fits the goals set forth by the company in June at its first …
Thomas Claburn, 06 Oct 2016
Salesforce.com cloud logo

Brainier Salesforce CRM might find customers to be slow learners

Salesforce.com CEO Marc Benioff took to the stage in San Francisco yesterday, using his Dreamforce 2016 keynote address to tout the benefits of his company's Einstein campaign. Announced last month by the SaaS giant, Einstein is the result of a years-long string of acquisitions and research efforts that will see various AI …
Shaun Nichols, 06 Oct 2016
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Securing Office 365? There's always more you can do

Wherever you look there's yet another SME or enterprise migrating to Office 365. This says a lot for the attractiveness of cloud-based office suites, and perhaps it also says something about the attractiveness of letting someone else look after one's SharePoint and Exchange servers rather than having to fight with their …
Dave Cartwright, 06 Oct 2016
Twitter for Mac New

Twitter to take buyer bids

Revenue-averse Microblogging site Twitter is opening up its doors to a potential acquisition. A report from the Wall Street Journal cites sources familiar in reporting that this week, Twitter is entertaining bids from potential buyers. Among the possible suitors named was Marc Benioff. The Salesforce.com founder is said to be …
Shaun Nichols, 05 Oct 2016
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If someone can translate Salesforce's $700m cool Krux plan into English, we'd be really grateful

Salesforce is buying data aggregator and analytics outfit Krux for US$700m in cash and shares. Exactly what Krux, based in San Francisco, does is hidden in wonderfully esoteric babble speak. It allegedly "provides a holistic system for consumer engagement and data governance, helping marketers, media companies, and agencies …
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In the name of love, don't scalp your U2 aka Dreamfest tickets, warns Salesforce

For the second time in three weeks, delegates are flooding into San Francisco for a big conference – last month it was Oracle OpenWorld and now the Salesforce Dreamforce conference kicks off on Tuesday. Dreamforce sold out early this year, with the $1,799 tickets getting snapped up more quickly than expected. As with anything …
Iain Thomson, 03 Oct 2016
Pot calling the kettle black

Salesforce asks Europe to stop Microsoft buying LinkedIn after itself trying to buy LinkedIn

Salesforce has called on the European Commission to block Microsoft's acquisition of LinkedIn. A widely circulated statement from Salesforce Chief Legal Officer Burke Norton says “By gaining ownership of LinkedIn's unique dataset of over 450 million professionals in more than 200 countries, Microsoft will be able to deny …
Simon Sharwood, 30 Sep 2016
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Oracle's Coach Larry needs Microsoft plays to beat Amazon

Analysis SAP. Crack! IBM. Snap! Salesforce. Bang! Workday, I can see you - come over here... In the locker room that is Oracle’s quarterly conference calls with Wall Street, somebody’s ass is always on the receiving end of a sharp thwack from the towel of head coach Larry Ellison. Ellison has zinged his verbal towel off many a noble …
Gavin Clarke, 29 Sep 2016
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Metalogix punts out cloudy collab coliseum for canny IT craftsmen

Metalogix has launched a content management platform for cloud work and collaboration. Content.ly spans Microsoft’s Office 365, Salesforce, Box, Dropbox and Google for Work. Metalogix reckons this amounts to 4.6 million “collaboration points.” The software-as-a-service provides document and data migration and synchronization …
Gavin Clarke, 27 Sep 2016
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Mark Zuckerberg and the $3bn cash fling: He's not your father's tech kingpin

Lou Gerstner, Ray Noorda, Lew Platt. Remember them? Ever even heard of them? Anybody with a memory or knowledge of the tech industry will know them as former, if anonymous, leaders of IBM, Novell and Hewlett-Packard. Newbies and the average person outside tech won’t without a quick Google. I recently visited the London …
Gavin Clarke, 27 Sep 2016
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'Everyone' is buying Twitter

Seems everyone is interested in buying Twitter, according to rumors flying around Silicon Valley today. The whisperings have managed to push the social network's share price up 21 per cent to $22.26. Overall, the permanent loss-making San Francisco upstart's stock price is down 30 per cent over the past year. Now Salesforce …
Shaun Nichols, 23 Sep 2016
Electric spark jump between silver wire isolated

Digital Realty gets into the cloud interconnect caper

Bit barn baron Digital Realty has decided it needs to be a player in the cloud connection caper. The company's therefore cooked up something called “Service Exchange” that offers software-defined links between its data centres and those operated by the likes of Amazon Web Services (AWS), Google, IBM SoftLayer and Microsoft's …
Simon Sharwood, 23 Sep 2016
Mark Hurd OpenWorld

Lack of Hurd mentality at Oracle OpenWorld: Co-CEO's cloud claims fall flat live on stage

OpenWorld Once again, Oracle's co-CEO Mark Hurd was in a prognosticative mood during his OpenWorld keynote, but the crowd of attendees wasn't buying it. As he did last year, Hurd made some predictions as to where the industry was going on cloud computing by the year 2025, including that two companies would control 80 per cent of the …
Iain Thomson, 19 Sep 2016
Oracle Chair Larry Ellison on stage at OpenWorld 2016

Oracle takes aim at AWS with cheap, fast public and hybrid cloud

Larry Ellison kicked off Oracle's OpenWorld event in San Francisco on Sunday with news of a second-generation infrastructure-as-a-service offering. The IT giant's supremo claimed the IaaS out-performs Amazon Web Services (AWS), undercuts it on price and will also be sold as on-premises kit tied to a subscription. Ellison told …
Simon Sharwood, 19 Sep 2016

Salesforce Einstein: Enterprise AI breakthrough, or CRM Clippy?

Salesforce has unveiled Einstein, a deep learning platform it hopes will form the foundation of all of its future SaaS offerings. Touting years of development and hundreds of millions of dollars in both in-house development and acquisitions, Einstein will be baked into pretty much every major product Salesforce offers. …
Shaun Nichols, 18 Sep 2016
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Evernote dumps its own bit barn, boards Google's cloud

Smiles a-plenty down Google way today, after web scrapbook Evernote declared it was tired of running its own bit barns and decided to adopt the G-Cloud. Evernote says it's just turned eight and “has owned, configured, and maintained its own servers and networks” since day one. Doing so gave it “the ability to build the …
Simon Sharwood, 15 Sep 2016
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HP Inc dumps Salesforce, adopts Microsoft's cloudy CRM

Microsoft's customer relationship management cloud is well-regarded, but most of the noise in the field is made by and about Salesforce and Oracle. But Redmond now has bragging rights over both, as it's revealed HP Inc has signed up for its Dynamics service for “CRM solution for our direct selling, partners and service”. …
Simon Sharwood, 13 Sep 2016
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BT needs to ditch its legacy to be competitive, says chief architect

Interview In a world of new “agile” network players offering over-the-top services, BT is something of a dinosaur, having been privatised as far back as 1984 after previously running as a state monopoly. Certainly in terms of its systems, the business is weighed down by legacy in a way that newer network providers are unencumbered from …
Kat Hall, 08 Sep 2016
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Deal delays and exchange rate woes batter Salesforce

Salesforce has blamed currency fluctuations and deferred deals in the US for hitting its business. The cloudy CRM provider on Wednesday reported revenue growth of 25 per cent year on year to $2.04bn for Q2, turning a year-ago $852m loss into a $229m profit. Income per dilute share was $0.33, compared to $0.00. Deferred …
Gavin Clarke, 01 Sep 2016
VMworld 2016

VMware's vDare: Build more complexity and silos, or virtualize more

VMworld VMware opened its VMworld 2016 conference asking its customers to “Be tomorrow,” a couplet that was introduced at the event's opening keynote with a performance of poetry that felt like the work of a slick self-help spruiker. But VMware might just be onto something here, because it knows that in not many tomorrows, serious …
Simon Sharwood, 31 Aug 2016

Salesforce's NA14 nods again

Salesforce's NA14 instance, the naughty one that crashed and caused data loss has wobbled again. It had a three-hour wobble on Wednesday, US time, during which “a subset of customers may have experienced delays in asynchronous processing including Web-to-Case, Web-to-Lead, Email-to-Case and dashboard refreshes.” Salesforce …
Simon Sharwood, 25 Aug 2016
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Summer of Salesforce: CRM cloud swallows tiny pattern-recog firm

Salesforce has made its second acquisition of the month, and its fourth since June. The CRM-as-a-service player is buying business analytics provider BeyondCore for an undisclosed sum. BeyondCore examines data sets using pattern-recognition technology using a set of patented algorithms that combine machine learning and …
Gavin Clarke, 16 Aug 2016
Mickey Mouse

Turnbull's Transformers intend to test single sign-on to Gov.au on the offshore, public cloud

Australian prime minister Malcolm Turnbull's Digital Transformation Office (DTO) has posted the bones of a proposal for federated identity across Australian government web sites to GitHub. Given that Australia can't manage a census, the idea that it's considering something as technologically and politically complex and/or …
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Not an Oracle user? You're probably in an Oracle database anyway

You might have nothing to do with Oracle's databases, but you're probably in one: Big Red has announced it's selling a database of 400 million business profiles. Big Red calls this the “Oracle Data Cloud B2B audience solution” and labels it a “Data as a Service (DaaS) solution”. Oracle's fronting for other data-harvesters so …
Simon Sharwood, 15 Aug 2016
Salesforce status page beta

The next time Salesforce goes down, you'll get six reasons why

Salesforce.com has slipped out a beta of a more granular status service. Salesforce endured a data loss incident earlier this year, when its NA14 instance went TITSUP after a storage array firmware bug. Information flowed regularly during that incident and Salesforce CEO Marc Benioff personally apologised for the mess. But as …
Simon Sharwood, 09 Aug 2016