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Articles about Product Recall

Google in PRODUCT RECALL for its Glass spy-goggles

Google is gently recalling the first iteration of its Glass product by offering to swap out the snooping head-mounted camera with a new version of the hardware. The ad giant appears keen to have the original version of Glass returned to Mountain View, and - as an incentive to customers - Google is offering to swap it out for an …
Kelly Fiveash, 29 Oct 2013
Apple iPhone 4 pre-order

iPhone 4 fix to centre on software, negate need for recall

The likelihood that tonight's hastily convened Apple iPhone 4 press conference will centre on a product recall appears to be diminishing. Numerous company moles have told major US newspapers that CEO Steve Jobs won't ask the two million or so who have bought an iPhone 4 to send their phones back. Equally, some insiders are also …
Tony Smith, 16 Jul 2010
channel

Lenovo and IBM recall 500k+ batteries

Lenovo and IBM today issued a recall on notebook batteries sold with various ThinkPad models between February 2005 and September 2006. More than 500,000 units are affected - they are powered by the now notorious lithium-ion 'Zippo' batteries made by Sony, which have a nasty habit of exploding into flames. Last week, a Lenovo- …
Drew Cullen, 28 Sep 2006
Warning: fire

HP pays $425,000 to settle blazing battery claim

HP has coughed up $425,000 to lay to rest allegations made by the US Consumer Product Safety Commission that it sold lithium ion laptop batteries it knew were dangerous. In July 2008, HP notified the CPSC that it was aware of a potential safety issue with certain notebook power packs. Under certain circumstances, the batteries …
Tony Smith, 24 Jan 2012
The Register breaking news

Tell your friends – Imation product recall

Imation has admitted it still has some way to go before recalling all the iMac-ready versions of its LS120 SuperDisk which may have been affected by a faulty power cable. The storage vendor received a number of calls from customers reporting problems with faulty power supplies, with some complaining of over-heating and cracked …
Sean Fleming, 03 Jun 1999
cloud

Product safety: don't let a crisis turn into a disaster

With Mattel recalling 18 million toys and Cadbury on the receiving end of a conviction for making and distributing unsafe chocolate, many manufacturers will be looking again at what they can do in the event of a product safety problem. What should a company do when faced with a product safety crisis? How can it handle the …
OUT-LAW.COM, 20 Aug 2007
acer logo

Acer recalls 22,000 over microphone flame out fear

Acer has issued a voluntary product recall notice for 22,000 Acer Aspire notebooks in the US, after it emerged that they could overheat and burn their owners. Or maybe not. The voluntary recall, kicked off in association with the US Consumer Product Safety Commission, follows a similar European recall back in October. …
Joe Fay, 11 Jan 2010
The Register breaking news

Intel U-turn finally means Cape Cod mobo recall

Regular readers will be aware – bored even – by our continuing coverage of the Caminogate horror story. Since October last year, we have been pointing out numerous performance and design shortcomings in Intel motherboards using the 820 chipset, as evidenced by the long list of related stories below. On 18 April, we ran a story …
Andrew Thomas, 11 May 2000
The Register breaking news

Aussie ALDI withdraws infected greybox offering

The Australian branch of supermarket chain ALDI has withdrawn a range of hard drives from its stores following the discovery that the hardware was infected with malware. The affected device – a grey-label external 4-in-1 hard drive, DVD, USB and card reader device – has reportedly been pulled from shelves, though it is still …
John Leyden, 29 Jul 2011
The Register breaking news

Wallop! Fujitsu Europe fudges HDD recall

We caught up today with Mike Nelson, technical sales director at Fujitsu Europe Ltd, who was happy to take our call, but profoundly reluctant to answer our questions about the Great Fujitsu Hard Drive Fiasco. However we learned from Nelson that, contrary to Japanese reports, Fujitsu has not introduced a HDD product recall …
John Leyden, 16 Sep 2002
Broken CD with wrench

Atari turns 40: Pong, Pac-Man and a $500 gamble

Forty years ago today, one of the most iconic names in computing was born: Atari. With just $500 between them, Nolan Bushnell and Ted Dabney founded Atari on June 26, 1972. Atari quickly became a successful computer games company: titles for Atari broke the one million units sold barrier and 10 years later Atari was making $2bn …
Gavin Clarke, 27 Jun 2012

Blazing Vaios: Sony's hot-tops hit the UK, too

Sony secretly wrote to its UK channel partners earlier this week warning them that the company planned to recall some Vaio TZ-series laptops, The Register has learned. The firm, which was forced to recall 440,000 Vaio notebooks worldwide because of wiring faults that could cause overheating, asked its Blighty resellers to “keep …
Kelly Fiveash, 05 Sep 2008
The Register breaking news

Exploding ciggie blows out Indonesian bloke's teeth

A Indonesian man has accepted 5m rupiah (£335) compensation after an exploding cigarette took out six of his teeth, the BBC reports. Andi Susanto, 31, explained to the Jakarta Post that the Clas Mild ciggie detonated while he was riding his motorbike - evidently a bit of a shock since he'd "been smoking since he was a schoolboy …
Lester Haines, 03 Feb 2010
TomTom Go Live TopGear Edition

TomTom Go Live TopGear Edition

The monumental cock-up that saw the BBC grant then withdraw permission for TomTom to use Jeremy Clarkson’s voice in a satnav must have the Dutch navigation wallahs jumping for joy. TomTom Go Live TopGear Edition TomTom Go Live TopGear Edition: put it on Stig to mute Not only has the ban generated the sort of media coverage …
Alun Taylor, 25 Oct 2011

Retailer 'recalls' PSP Go!Cam

Some sale of Sony's PlayStation Portable’s Go!Cam have allegedly been halted over fears that the add-on could overheat and potentially cause a fire. Sony Go!Cam for PSP Sony's Go!Cam: recalled by a Japanese retailer According to a report by PSP Fanboy, an unnamed Japanese supplier of the clip-on camera – which is called …
James Sherwood, 13 Aug 2008

Dell recalls 4.1m laptop batteries

Dell's customer satisfaction flameout has started to reach record levels. The company today issued a recall for 4.1m laptop batteries out of fear that they could catch fire. The product recall stands as the largest ever for the US consumer electronics industry. Over the past two months, numerous stories have appeared …
Ashlee Vance, 14 Aug 2006
The Register breaking news

Cane toads explode from beyond the grave

We all know fertiliser is used by terrorists to make high explosives all the time. Now, a fertiliser made from pulverised cane toads in Australia has gardeners checking their sheds for self-detonation. ToadJus, as the the product is tastefully dubbed, was created by Northern territory environmental group FrogWatch from the …
arrow pointing up

HP recalls 135,000 laptop batteries

Hewlett-Packard has recalled around 135,000 HP and Compaq laptop battery packs after reports claimed they were prone to overheating and catching fire. The US Consumer Product Safety Commission (CPSC) announced a voluntary recall by Hewlett-Packard of a range of HP Pavilion and HP/Compaq Presario and Evo laptop battery packs. …
Team Register, 15 Oct 2005

Yahoo! guest's Dell laptop goes up in smoke

Days after a ThinkPad decided enough spreadsheets already and committed suicide in spectacular fashion at Los Angeles airport, yet another Dell notebook has joined the list of self-immolating laptops, this time at Yahoo!'s US headquarters. The Dell machine, pictured below and taken by by Flikr user Stewart - there are many more …
Tony Smith, 21 Sep 2006
channel

Creative MP3 players ship with virus

Creative Labs has instituted a partial product recall after discovering that it accidentally shipped approximately 3,700 MP3 players contaminated with a Windows virus. Filesystems of affected 5GB Zen Neeons players contain a file infected with the Wullik-B (AKA Rays-A) email worm. The worm won't infect PCs unless the user …
John Leyden, 01 Sep 2005
The Register breaking news

NCR recalls inkjet refill kits

The US Consumer Product Safety Commission is recalling about 78,000 NCR inkjet refill kits. The Universal Inkjet Refill Kits do not have child-resistant packaging or warning labels. The ink contains ethylene glycol, which poses an "ingestion hazard to young children". The ink kits were sold at Big Lots and Walgreens between …
John Oates, 16 Sep 2004
The Register breaking news

All that scratch makes my Xbox itch

Microsoft's Xbox can scratch DVD disks - but not when they're playing. And only in Japan. The scratches are etched on the edge of the DVD-playing side, and are made when the DVDs are placed on the drive tray, Microsoft says. News of this apparently minor fault surfaced this week in Japan, where 125,000 X-boxes have been sold …
Drew Cullen, 07 Mar 2002
The Register breaking news

Transmeta to exchange dodgy Crusoes

Transmeta confirmed its arrival as a major chip supplier today - by issuing its first product recall. Fewer than 300 NEC notebooks in Japan are affected by the glitch and are being "exchanged" for new parts. In a statement, Transmeta said the dodgy Crusoes "came from a limited manufacturing batch. Any remaining inventory of …
Andrew Orlowski, 30 Nov 2000
fingers pointing at man

Manufacturer loads Trojans onto HDDs

Japanese peripherals manufacturer I-O Data Device has offered product exchanges after it discovered it had shipped out a batch of hard discs contaminated with viral code. Portable hard disk drives in I-O Data's HDP-U series might be infected with the Tompai-A, a worm that gives hackers backdoor access to compromised machines. …
John Leyden, 25 Nov 2005
The Register breaking news

FSA prepares for website pressure

The Food Standards Agency (FSA) is upgrading its websites to handle surges of enquiries about food scares. The move follows the realisation that the main FSA website struggled to cope during the Sudan 1 dyes product recall crisis in 2005. Traffic to the website increased 15 fold during that incident. An FSA spokesperson told …
Kablenet, 04 Aug 2006

Data recovery firm sounds Mac hard drive damage alert

Data recovery company Retrodata has challenged Apple to come clean about what it claims is a "critical manufacturing flaw" affecting some hard drives used in MacBook laptops and desktops like the Mac Mini - an issue that could result in data loss. According to Retrodata, its customers have sent in a much higher number of failed …
Tony Smith, 30 Oct 2007
The Register breaking news

HP issues statement on Compaq Fujitsu HDD failures

Last week we reported a product recall - sorry replacement - of 300,000 faulty Fujitsu hard drives (possibly only in Japan. Fujitsu is not saying). Dozens of Compaq corporate customers, collectively owning a few tens of thousands of Compaq Deskpros, contacted us following our initial report. Time and again, we were told of …
Drew Cullen, 19 Sep 2002
The Register breaking news

T-Mobile withdraws Nokia 7210

T-Mobile has withdrawn Nokia's 7210 from sale just days after beginning sales of the much anticipated picture-messaging handset. In a fax sent by T-Mobile to dealers (a copy of which was forwarded to The Register) the mobile operator explains it is withdrawing the 7210 from sale because of "continued instability of the handset …
John Leyden, 13 Dec 2002
The Register breaking news

Intel recalls dodgy Cape Cod mobos

Intel has confirmed to The Register that all its jinxed CC820 motherboards are now being recalled for 'reworking'. A hardware modification was identified at the end of last month that seems to fix a tendency for the mobo to hang or fail to boot. As we predicted here earlier this week, a product recall is now in progress. …
Andrew Thomas, 18 Apr 2000
The Register breaking news

Maxdata recalls faulty monitors

Monitor manufacturer Maxdata has issued a product recall notice on its Belinea 10 70 50 monitor. The model has not been on sale since May 1999, but some 71,000 units were sold across Europe since it was launched in 1997. Of that, 4300 are in the UK. Maxdata product marketing manager, Pete Granby, said the problem with the …
Sean Fleming, 23 May 2000

Burned by a MacBook

Can you run a business using a MacBook? No, is my answer. My experience with a new MacBook, which turned out to be a complete and utter lemon, and my battle with Apple's derisory customer service nearly sent me bananas, lost me thousands of pounds worth of freelance journalism and consultancy work, and left me with a burn mark …
Emily Turner, 18 Jul 2007
The Register breaking news

HP monitors are shocking

A small percentage of Hewlett-Packard's HP 71 17-inch CRT monitors could give users an electric shock. HP was alerted to the fault when one of its customers got a dose of shock treatment. The person did not suffer any physical injury according to the company. The affected monitors were sold in the US, Canada, and several Latin …
Robert Blincoe, 30 Mar 2001
The Register breaking news

Fun Loving Criminals torpedo Dell factory

Dell shut down European PC assembly lines at its Limerick, Ireland plant for four days, following a little, local trouble with the FunLove virus. The company checked out 12,000 machines, including 500 PCs that had already gone out to customers - and they were all free of the fairly innocuous virus (it posts the message Fun …
Drew Cullen, 19 Nov 1999
The Register breaking news

Palm offers synchro stinko replacements

Palm is offering replacement handhelds to users who have run into problems synchronising data between new m500 and m505 models and their PCs. The cause of the glitch is yet to be determined, but users have the consolation that they can swap any faulty devices free of charge. The number of affected users is n0t yet known. A Q+A …
John Leyden, 12 Nov 2001
The Register breaking news

Sony Ericsson – credible camera maker?

Would you list Sony in your top five names of camera makers? Sony Ericsson just launched a bunch of camera phones which depend (they say) on the consumer's recognition of this as a genuine camera brand. The new phones, which will roll out over the next nine months, almost all have "dual fronted" design. One side is a phone; but …
Guy Kewney, 09 Mar 2004
The Register breaking news

Fujitsu faces lawsuits over HDD failures

Fujitsu faces a class action lawsuit alleging that it mishandled the replacement/recall of up to 300,000 faulty hard disk drives. The class action, lodged by attorneys Shepherd, Finkelman, Miller and Shah on October 23 in the Superior Court of the State of California, names the defendants as Fujitsu Computer Products US, …
John Leyden, 31 Oct 2002
The Register breaking news

PalmOne settles m500 synchro class action

PalmOne has agreed to settle a class action brought against it earlier this year by Palm m500-series owners who alleged that the PDA maker had knowingly sold them defective devices. The case centred on the difficulties some Palm m500 and m505 handhelds experienced when attempting to synchronise with a host PC. A variety of …
Tony Smith, 05 Dec 2003
The Register breaking news

Great Fujitsu hard drive fiasco rumbles on

Questions surrounding the Great Fujitsu Hard Drive Fiasco simply won't go away, however much the Japanese manufacturer hopes that they might. Earlier this month we reported a product recall - sorry replacement - of 300,000 faulty Fujitsu hard drives. The fault, which is supposedly brought on by heat and prolonged usage, lies …
John Leyden, 24 Sep 2002
The Register breaking news

Sony cuts The Getaway at BT's behest

Sony has exorcised the depiction of a crook masquerading as a BT engineer from the best-selling PlayStation 2 game, The Getaway, following complaints from the monster telco. On release The Getaway featured scenes where the game's anti-hero, Mark Hammond, steals a BT engineer's van and his overalls to evade detection while …
John Leyden, 31 Dec 2002
The Register breaking news

Keeping abreast of disappointing Apple products

The iPhone continues to dominate this week, with many comments telling us or fellow readers to shut up. Nobody seems to have any intention of doing so, which is as it should be. Reg reviewer Cade Metz decided to return his iPhone and moaned about the restocking fee. This led to a great many comments. As usual, there was a …
Robin Lettice, 21 Jul 2007
The Register breaking news

Caminogate: Will the horror never end?

Intel's chipset from hell, the i820, has projectile vomited in Chipzilla's face yet again. The cursed Cape Cod mobo hit the headlines again this week, this time Intel blaming memory manufacturers for problems with the Serial Presence Detect (SPD) chip included on new SDRAM DIMMS. The SPD holds information about the speed and …
Andrew Thomas, 14 Apr 2000
The Register breaking news

Fujitsu Siemens extends warranties for Fujitsu HDDs

Fujitsu Siemens Computers is playing down the data loss issues arising from the failure of 300,000 faulty hard disk drives, made by sister company Fujitsu between September 2000 and 2001. The fault, which is supposedly brought on by heat and prolonged usage, lies in faulty controller chips used in the HDDs and is found in 2-3 …
John Leyden, 16 Sep 2002