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Articles about Outsourced

Harry Potter in his invisibility cloak

BT performs INSOURCERY on outsourced staffers to secure cash savings

BT has scooped up 282 workers from Securitas, who had been outsourced by the security firm to provide front desk support across England, Scotland and Wales for the telecoms giant. A contract with Securitas is set to terminate within the next few days. The Register asked BT how many Securitas staffers would lose their jobs as a …
Kelly Fiveash, 28 Nov 2013
The Register breaking news

Security audit finds dev OUTSOURCED his JOB to China to goof off at work

A security audit of a US critical infrastructure company last year revealed that its star developer had outsourced his own job to a Chinese subcontractor and was spending all his work time playing around on the internet. The firm's telecommunications supplier Verizon was called in after the company set up a basic VPN system with …
Iain Thomson, 16 Jan 2013
The Register breaking news

GM to slash vast outsourced IT empire

You fire me? I'll fire you! It ain't that simple really, but GM CIO Randy Mott, sent into the cold, cold outside by HP's then CEO Leo Apotheker from his HP CIO post, has announced GM will stop outsourcing IT, bringing it back in house. The big loser? HP. Chief Information Officers (CIOs) control IT spend and Mott, the arch- …
Chris Mellor, 16 Jul 2012

Cameron to ink cyber deal with India, protect Brit outsourced data

Prime Minister David Cameron will step up UK co-operation with India on cyber security on Tuesday in a bid to better protect data stored on Indian servers as well as share intelligence on breaking threats. Cameron is in India as part of a three-day trade trip designed to build stronger business ties with the vast emerging nation …
Phil Muncaster, 19 Feb 2013

Why did your outsourced IT fall over? Cos you weren't on Twitter

The days of signing off an IT contract then kicking back and scoffing peanuts for the next three years are over. Executives will have to constantly monitor their outsourcers - even if it means using social networks - if they want to get value for money, according to Gartner analysts in a startling report for 2013. Companies …
Anna Leach, 29 Jan 2013
Antares launch on 21 April. Pic: NASA

Outsourced space trucks battle for US middleweight lifting title

There was much popping of champagne corks and back-slapping last Sunday when Orbital Sciences Corporation's Antares rocket finally blasted off from the launch pad at NASA's new Wallops Flight Facility in Virginia. Antares launch on 21 April. Pic: NASA Antares soars heavenwards on 21 April Following a launch abort on 17 April …
Lester Haines, 25 Apr 2013
For Sale sign detail

Embrace your outsourced future

The impact of outsourcing and the internet means people in the UK will need to create their own jobs, rather than hope to walk into a job as in the past. There is hardly a job left which cannot be simply and cheaply outsourced and offshored. Where once manufacturing work was sent abroad, increasingly it is design work and other …
John Oates, 01 Feb 2011
Photo of a US Passport

Flying United Airlines? If you could just scan your passport with your phone, that'd be great

United Airlines is testing a passport-scanning feature in its phone app that could speed up the check-in process for international flights. The biz's iOS and Android software will allow passengers to upload an image of their passports within 24 hours of their departure and access their boarding pass. United said the system is …
Shaun Nichols, 07 Aug 2014
frustration_anger_irritation_annoyance pain

British Gas 'in talks' to outsource tech services desk, whispers insider

British Gas has dropped a bombshell among its techies after informing them of plans to outsource some or all of its service desk. The erstwhile methane monopoly gathered the IT squad in Staines yesterday to deliver the good news that they could be looking for a job elsewhere. "In a hastily announced IT staff meeting," said one …
Paul Kunert, 02 May 2014
Quantum Scalar i40 tape library

Quantum hands out 190 pink slips... quits making own tape library

Quantum has decided to quit the business of manufacturing its Scalar tape libraries, outsourcing the job, and laying off almost 200 people in its Colorado Springs facility, with more to follow overseas, according to a person who is close to the action. This move follows five loss-making quarters and six years of declining …
Chris Mellor, 04 Jul 2013

DCC, parent of Micro P and Gem, posts 15% boost in yearly profits

DCC Technology, parent of UK disties Exertis Micro P and Gem, danced on the grave of the recession in its latest financial year ended 31 March, reporting top and bottom line growth spurts. The IT division of the Irish conglomerate - formerly DCC Sercom - turned over £2.26bn, a leap of 22.4 per cent on a year ago, and made an …
Paul Kunert, 21 May 2014
BBC logo 2012

BBC man Linwood 'was unfairly sacked' over £100 MILLION DMI omnifail

A BBC technology chief who took the fall for the Corporation's failed £100m Digital Media Initiative was unfairly dismissed, an employment tribunal has ruled.. The tribunal that found that the BBC broke the law in suspending its chief technology officer, John Linwood. The tribunal found Linwood was unfairly dismissed under the …
Gavin Clarke, 07 Aug 2014
The Register breaking news

Cloud computers are like bananas, says Deutsche Börse

You can agree on the price of bananas even if they don't all look the same, so why not cloud computing services? That's an argument put by the newly-launched Deutsche Börse Cloud Exchange – a trading platform for cycles and storage. Due to launch in 2014, the exchange promises “neutral, secure and transparent trading venue for …
Quantum CEO Jon Gacek

Quantum expects to see Q3 revenue hike, sheds 60 extra bodies

Quantum expects to report a seasonal third quarter revenue hike in its third 2014 fiscal quarter ended 31 December, with lower costs helped by manufacturing outsourcing and several additional redundancies. El Reg storage desk has received several emails about the latter and they were also confirmed by the company. Revenues for …
Chris Mellor, 16 Jan 2014

iiNet to Senate committee: metadata retention an expensive joke

iiNet has tried to swim against the tide of government agencies bent on turning ISPs and telcos into outsourced snoops, telling a Senate committee that proposals for mandatory data retention are intrusive, expensive and impractical. In this curt submission to the Senate committee inquiring into revisions of the …
James Bond in the Bahamas

Latest Snowden leak claims NSA bugged ALL mobile calls in the Bahamas

A fresh dossier of documents apparently from NSA whistleblower Edward Snowden claims that the NSA is running a telephone-tapping system that records the metadata and content of all mobile phone calls of two countries, including the island paradise of the Bahamas. The documents, published in The Intercept, state that the system, …
Iain Thomson, 19 May 2014

FORCE gov.uk suppliers to stick to 'open data principles' – MPs

UK government suppliers should be required to adhere to the same "open data principles" as government departments, a committee of MPs has proposed. The House of Commons' Public Administration Select Committee backed calls from UK Information Commissioner Christopher Graham, among others, for greater transparency in the …
OUT-LAW.COM, 20 Mar 2014
AWA Tower in Sydney

AWA calls in administrators

AWA – once Amalgamated Wireless Australia – may be nearing the end of its 105-year-long road, with the Australian Broadcasting Corporation reporting that it's called in the administrators. The ABC's report, here, says administrators are seeking expressions of interest for companies interested in acquiring the business. During …
cloud_accounting2

Strategy-flinging No 10 civil servant Stephen Kelly turns Sage CEO

A top government civil servant is trading control of the nation’s IT for leadership of Sage Group, the giant accounting software firm that turns over £1.32bn a year. Stephen Kelly is stepping down as UK government chief operating officer to become chief executive of the accounting software firm in November. Kelly will succeed …
Gavin Clarke, 06 Aug 2014
putin topless

ICANN boss: 'Russia and China will NOT take over interwebs'

ICANN boss Fadi Chehadé appeared before a House of Representatives committee on Wednesday in an attempt to reassure troubled lawmakers that China and Russia will not take control of the internet once the US government pulls out in 2015. "Do you really think that Vladimir Putin ... can't figure out some way to get control? China …
Phil Muncaster, 03 Apr 2014
Bitcoin system would kill mammoth mining pools

PoW! Academics KO Bitcoin mining mammoths

Researchers have scuttled Bitcoin mining mammoths such as GHash with a proposed system alteration that would end the money-making collectives and return fairness and stability to the crypto currency. Cornell University academics (@IttalyEyal) Ittay Eyal and Emin Gün Sirer (@el33th4xor) say their "Two Phase Proof of Work (2P-PoW …
Darren Pauli, 19 Jun 2014
Confused computer keyboard

Steria, the MoJ and a £56 MILLION Shared Services write-off

A botched ERP project at the heart of the Ministry of Justice's Shared Services Programme has led to the outsourcing of the back-office functions to Steria – the very company given the original contract to set up the "in-house" systems. Departmental accounts for the MoJ's fiscal '14 ended 31 March reveal the cost of the failure …
Paul Kunert, 27 Jun 2014
management cio2

O2 brushed off outsourcing 'rumour' - but it's happening ... to THOUSANDS

More than 3,000 helpdesk staff at mobile network O2 will be transferred to outsourcing giant Capita and around 600 made redundant by August, according to the Communications Workers Union. The trade union described the move as "a betrayal". O2 owner Telefonica, meanwhile, told the Telegraph that only 2,000 positions would be …
Bill Ray, 21 May 2013
The Register breaking news

Government goes after outsourced staff T&Cs

The government is considering ending the right of workers at outsourcing firms to expect broadly similar working conditions to those enjoyed by their co-workers who previously worked in the public sector. The change is not about TUPE - which regulates the initial transfer of staff - but subsequent recruitment. A voluntary code …
John Oates, 28 Jul 2010

Intel, Sun vet births fast, inexpensive 3D chip-stacking breakthrough

A startup headed up by former Intel chip architect, Sun Sparc CTO, and Transmeta cofounder David Ditzel has developed a way to allow communication in 3D stacked chips without the expense and fabrication hassles of creating physical connections between the layers. ThruChip Communications' ThruChip Interface (TCI) uses inductive …
Rik Myslewski, 21 Feb 2014

Nokia tears devs' hearts out, shutters Symbian and Meego stores early

Nokia can't get off its burning platforms fast enough. The company has told developers it will block its Symbian and Meego app stores from accepting new software or updates from 1 January next year. This has dismayed developers, who thought Nokia's commitment to Symbian ran until 2016. Tens of millions of Symbian devices remain …
Andrew Orlowski, 09 Oct 2013
BlackBerry bleeding

BlackBerry to be throttled by own supply chain

Mobile phone makers that can't sell 35 million phones every six months – three per cent of the global market – are doomed, according to Taiwanese analyst outfit Trendforce. The firm has just popped out some predictions about the mobile market, one of which suggests “obtaining upstream components and materials at good prices can …
Simon Sharwood, 14 Nov 2013
channel

Murdoch hacks grumble over outsourced IT failures

To picturesque Wapping, where unrest among hacks and techies about recent IT cuts at News International is bubbling following a 24-hour email outage yesterday that crippled newsrooms and commercial operations alike. Cast in the role of villain is CIO Andrew Hickey, the man responsible for a broad IT outsourcing deal in December …
Team Register, 09 Apr 2010
The Register breaking news

Lingering fingerprint fingering fingered in iOS 7 for NEW iPHONE

A London-based programmer has found a reference to fingerprint-recognition technology in a beta build of Apple's new iOS 7 for iThings. Hamza Sood grabbed a load from text from a folder called BiometricKitUI within the Accessibility Bundles in the Library directory of the new operating system. The software is in the hands of app …
Jasper Hamill, 30 Jul 2013
padlock

Hackers target outsourced app development

Many firms fail to think about security when they outsource application development. Three in five (60 per cent) organisations overlook procedures to mandate security in software development outsourcing, according to a study by analysts Quocirca. One in five (20 per cent) fail to consider security even when building applications …
John Leyden, 07 Apr 2008
Lloyds Banking Group logo

Lloyds Group probes server crash behind ATM, cash card outage

Lloyds Banking Group is investigating the cause of a Hewlett-Packard server failure it blames for taking down thousands of its ATMs and crippling cash cards at the weekend. The crash saw thousands of customers unable to withdraw money from their accounts or make payments using debit cards on Sunday afternoon. The outage left …
Gavin Clarke, 27 Jan 2014
BBC logo 2012

£100m DMI omnifail: BBC managers' emails trawled by employment tribunal

The BBC last week stood by its dismissal of former technology chief John Linwood over the failed £100m digital media initiative. The Corporation was judged to have broken the law in dismissing Linwood and reading the tribunal’s findings makes the BBC's defence difficult to accept. According to the BBC, the tribunal “ …
Gavin Clarke, 12 Aug 2014
The Register breaking news

Finance bods probe RBS over bank-crippling IT cock-up

A banking watchdog has launched an investigation into the IT meltdown that crippled bank accounts held by millions of NatWest, RBS and Ulster Bank customers in June last year. The Financial Conduct Authority (FCA) has begun a probe into the disaster, which saw the RBS group unable to process payments following a catastrophic …
Jasper Hamill, 10 Apr 2013
g_cloud_uk_gov

UK.gov to drive stake through heart of big IT outsourcing deals

A wave of huge government IT outsourcing contracts finishing this year won’t be renewed as No.10 snatches back control of Whitehall technology from tech firms. Civil servants will now be expected to take greater responsibility for their departments’ systems and policy, and only engage with suppliers through G-Cloud. Ahead of …
Gavin Clarke, 08 Jul 2013
Neanderthal display in museum

Without a smartphone your reptile brain gets a workout

A couple of weeks back, I ditched my Galaxy S4 and adopted a Nokia 110 as an experiment to see if modern life is possible without a smartphone. The premise for the test is that I'm worried I'm spending a bit too much time with my phone and could probably disconnect from the online world without. A couple of experiences …
Simon Sharwood, 17 Feb 2014

Dodgy Kaspersky update borks THOUSANDS of NHS computers

A misfiring antivirus update from Kaspersky Lab "effectively levelled several networks" last months including systems at Britain's NHS, The Register has learned. A Kaspersky update released on 25 October falsely classified a Windows system file, specifically tcpip.sys, as malign and quarantined it. The procedure left Windows PCs …
John Leyden, 07 Nov 2013
An engraving of a soldier launching a fire-arrow

Torched £30 server switch costs phone firm millions in lost sales

At the BCS CMSG conference in London earlier this year, Unisys CM manager Michel Delran spoke about how to design and implement a successful configuration management process and how a configuration management database can save you millions. He began with the real-life cautionary tale of a phone company which lost millions as a …
Eira Hayward, 03 Sep 2013
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Joe Hockey caught in his own .Net with Centrelink IT criticism

Australia's treasurer Joe Hockey last week told radio 3AW that IT at Centrelink, Australia's social security payments agency, is in such poor repair that at least a billion dollars is required to get it working well enough to enact desired reforms. Human Services minister Marise Payne confirmed the parlous state of affairs. As …
Simon Sharwood, 28 Apr 2014

Brit IT firm turnaround man: He's fixed the broken toilet, can he fix the busted biz?

It has been four months since Phoenix IT Group brought in its Mr Fix It, a chief executive tasked with reversing the misfortunes of the stumbling tech services company. Hired in March, Steve Vaughan has spent most of his time re-writing company strategy, but in his spare time got the broken disabled toilet in the Northampton …
Paul Kunert, 18 Jul 2014
management procure6

London Boroughs join forces in mighty £1bn IT procurement framework

A collective of London borough councils are pulling together their purchasing power in a mega IT products and services framework worth up to £1.1bn over four years. An invitation to tender was sent to prospective suppliers late last week covering three lots - distributed computing, service desk and data centre services. …
Paul Kunert, 08 Apr 2013
chain_relationship_channel

Distie: Build the cloud and resellers will come... so WHERE ARE THEY?

Disties have built cloudy aggregation platforms for channel types under the assumption they would come… but they are still waiting for mass adoption. It would seem that reseller solutions provider reseller demand for brokerage services, such as the one that Arrow ECS launched 18 months ago has been a little underwhelming. Some …
Paul Kunert, 04 Dec 2013
channel_teaser_exit

1,000 O2 staff chose redundancy over Capita

Another 400 O2 staff will be redundant by December, something the union calls "a betrayal". The operator, meanwhile, claims it is proof of just how generous the voluntary offer was. Both sides agree that 1,000 O2 staff will be made redundant as the remaining call centres are outsourced to Capita, and that this is more than the …
Bill Ray, 12 Jun 2013

Amazon won't break into sweat about Google's cloud. Yet

When Google took the wrapper off its Amazon-like Compute Engine service last week, investors in rival cloud companies – including Amazon – panicked. Shares in Amazon and the OpenStack-backer Rackspace fell as investors feared Mountainview would translate its dominance of internet search and ads to cloud hosting. There's …
Gavin Clarke, 09 Dec 2013
Peter Jones, Dragon's Den star

Dragons' Den Jones' etail biz Expansys back in the red

If mobility etailer Expansys were to be put in front of majority shareholder and Dragons' Den badboy Peter Jones in its current guise, his response may be something along the lines of "I'm out". Dragged down by its online retail shop, sales at the AIM-listed outfit fell 14 per cent to £93.2m, as profits before tax of £1.5m were …
Paul Kunert, 30 Jul 2013

Entering the Dragon: A little data from Big China

Huawei - perhaps the name best known to Reg readers from the Chinese industrial explosion which has transformed the global economy - is one of the most unusual and interesting companies on the planet, growing from 3,000 employees at the start of the millennium to 150,000 today. So when the Asian colossus invited The Reg to its …
Andrew Orlowski, 30 May 2014
gavel_judgment_channel

Ailing French memory maker Dane-Elec granted bankruptcy protection

French memory manufacturer and distributor Dane-Elec has bought itself some time to plot a turnaround strategy after being granted bankruptcy protection by a court in its native country. The firm was spooked by a string of nasty half year results and entered the "safeguard procedure" on 17 October, which gives it six months to …
Paul Kunert, 24 Oct 2012
The Register breaking news

Good news! UK IT jobs up. Bad news? They're with a bunch of bankers

Cockle-warming stats from the UK jobs market show that job openings for techies went up at the end of 2012 and that opportunities in the well-paying financial IT sector rose for the first time in six months. Permanent IT jobs advertised in the UK went up 6 per cent in the last three months of 2012 compared to the year before, …
Anna Leach, 08 Feb 2013
Hitachi logo

Hitachi calls time on chip production

Japanese electronics giant Hitachi has decided to stop in-house production of processors by 2014 as part of efforts to boost its competitiveness on the world stage. The Tokyo-headquartered conglomerate, which produces everything from nuclear and wind power plants to dump trucks and fridges, said the Micro Device Division of its …
Phil Muncaster, 10 Dec 2012
HP CEO Meg Whitman at Discover 2012

HP Enterprise scores major win with $3.5bn Navy network contract

Meg Whitman will crack one of her infrequent smiles on Friday with the news that HP Enterprise is facing a potential $3,454,735,513 payday after winning the contract to manage US Navy's networks for the next five years. HP helping Navy admins control networks In the Navy, you can hack the seven seas... In the world of …
Iain Thomson, 28 Jun 2013
shutterstock_interview_sidey

Corporate IT bod? Show 'em what it costs and management WILL pay

Getting IT departments to start thinking like service providers is an uphill struggle; getting beyond cost-to-value seems to be a leap too far for many. I wonder if it is driven by fear of change or simply a fear of assessing value. How do you assess the value of a service? Well, arguably, it is quite simple ... it is worth …
StorageBod, 20 Mar 2013