Articles about Objection

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Ofcom tightens complaints procedure

Ofcom is reviewing the Alternative Dispute Resolution - mainly because no one seems to have heard of it - and will be asking operators to make complaining easier in future. Ofcom reckons most complaints are dealt with satisfactorily, but that it is unnecessarily complicated for every company to have their own code of conduct. …
Bill Ray, 10 Jul 2008
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Dell rapped for £60 delivery charge on £200 laptop

Dell has been criticised by the advertising watchdog for not making it clear enough that a laptop would incur a £60 delivery charge. The Advertising Standards Authority (ASA) said that the charge "added significantly" to the cost of the computer. In a direct mail advert for Dell computers a £199 laptop computer was offered for …
OUT-LAW.COM, 30 May 2008

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