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Articles about Nao

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NAO slaps down Cabinet Office gov-IT savings claims AGAIN

There are lies, damned lies and Cabinet Office statistics which give the impression that the Efficiency and Reform Group are achieving much more dramatic ICT savings than they actually are. Or so says a National Audit Office report, which again criticised the processes used to calculate how much money Government Digital Services …
Paul Kunert, 17 Jul 2014
Houses of Parliament at night-time

NAO: £4bn of gov work doled out to just 4 outsourcing giants

In spite of the Cabinet Office's tough talk about binning hefty suppliers whose performance is crappy, four outsourcing giants caught up in contractual issues have amassed £4bn of government business. The fabulous four include Capita, Serco, G4S and Atos, which collectively banked £1.05bn in profits globally in 2012. Between …
Paul Kunert, 12 Nov 2013
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NAO: UK border bods not up to scratch, despite billion-pound facial recog tech

The UK Border Force's inefficient use of technology is one reason it's failing to carry out enough customs checks or detections of illegal immigrants, according to the National Audit Office. The NAO said in a report that border staff managed to cut immigration queue times down during the London Olympics, but only at the expense …
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NAO: Gov open data policy disorganised and costly

The government’s open-data policy has no proven benefits and could actually be costing taxpayers more than it’s worth. That’s the message from a National Audit Office report that tells Whitehall it’s time for some proper cost analysis on the policy of unloading vast data sets on the public. In the absence of such analysis there …
Gavin Clarke, 18 Apr 2012
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NAO: British bobbies wasting £80m BlackBerry stash

Brit coppers are not getting enough benefits from their £80m splurge on BlackBerrys and other mobile devices, the National Audit Office has said. The NAO reckons that the bobbies are only getting a "basic level" of benefit from the programme to equip them with mobes, mostly that they can pound the pavements for a bit longer. …
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NAO: 1 in 5 of Whitehall's mega projects at risk of failure

With nearly one in five major government projects in danger of failure, there are still significant gaps in how Whitehall oversees the delivery of such schemes, according to the National Audit Office (NAO). There are currently 205 major projects being undertaken across government, costing £376bn in total over their lifetimes, …
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Risky child-support plans rely too much on new IT system – NAO

Plans by the Child Maintenance and Enforcement Commission to cut spending are risky and rely too much on the introduction of a new IT system, according to a report from the National Audit Office (NAO). The commission has committed to cutting its budget to £428m in 2014-15 – although this is £44m higher than than its original …
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NHS IT dino-project NPfIT should be killed off - NAO

The National Programme for IT - the multi-billion pound contract to update NHS technology use - continues to show an absence of basic management, and even though the scope of the project is shrinking costs are not. Today's report from the National Audit Office is damning even for the NAO and questions whether there is any point …
John Oates, 18 May 2011
Electronic waste dump in China

Home Office threw £347m in the bin on failed asylum processing IT project

The Home Office frittered away hundreds of millions of taxpayer pounds on a botched tech project designed to manage immigration and asylum applications, a National Audit Office report has revealed. The "flagship" IT programme, the Immigration Case Work computer system, was launched in 2010 to replace fragmented systems and pull …
Paul Kunert, 22 Jul 2014

UK public auditor, scourge of tax-dodging big biz, hosts its site on ... Amazon

The National Audit Office may have highlighted government suppliers that pull levers to minimise corporate tax, but it failed to mention it too works with at least one such organisation. Via an online gov supplier catalogue, the public spending watchdog contracted DXW to host its website in March, but DXW in turn buys hosting …
Paul Kunert, 14 Nov 2013
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NAO calls for new ambulance data systems

Ambulance services need to develop data systems and procedures quickly, so organisations can collect and share information to measure performance, according to the National Audit Office (NAO). The auditor's new report, Transforming NHS Ambulance Services, says this is one of the measures needed to make poorly performing trusts …
The buttons on a mobile phone glow in the dark

4G auction helped keep mobile networks competitive ... for NOW

The auctioning off of radio spectrum for the delivery of "4G" mobile broadband services did not result in the distortion of competition in the market, a spending watchdog has said. The National Audit Office (NAO) said that the 4G auction run by the UK's telecoms regulator Ofcom last year achieved one of its two main objectives …
OUT-LAW.COM, 14 Mar 2014

Fujitsu and Capgemini's giga-quid HMRC lashup given drubbing by govt auditors

In yet another example of a sprawling government contract gone monumentally wrong – the second of the day – HMRC has splashed £7.9bn on an IT outsourcing deal that is looking very tough to justify. Capgemini and Fujitsu won the ten-year Aspire deal – a merged Inland Revenue and Customs & Excise contract – way back in 2004, and …
Paul Kunert, 22 Jul 2014
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NAO slams 'redundant' MoJ finance systems

A new National Audit Office report says that financial management at the Ministry of Justice is being hampered by unnecessary data systems. The department has a legacy of multiple data systems that make it less able to monitor its financial position and produce accurate and up-to-date reports, according to the document. …
Kable, 06 Jul 2010
ISC Compucolor II. Source: Oldcomputers.net

Fingers crossed! Half a trillion quid in public cash entrusted to ageing gov IT

Nearly half a trillion pounds in tax and other revenues lining the UK government's coffers every year are processed by decades-old IT systems - and the National Audit Office is worried. The auditors, who this week published fresh research [PDF] on public-sector tech, estimated that £480bn of government revenue relied on legacy …
Paul Kunert, 12 Sep 2013
Delia Derbyshire tweaks a Jason oscillator

BBC Trust: 'LA LA LA I'M NOT LISTENING' to this DMI mega-tech FAIL

The BBC failed to heed warnings given as early as 2010 that its Digital Media Initiative uber-project was vague and getting nowhere - according to the National Audit Office, which published its investigation into the disaster today. Executives at the Beeb's finance committee, its executive committee and the BBC Trust all …
Andrew Orlowski, 29 Jan 2014
MP Margaret Hodge in the Commons

MP 'shocked' at failures 'at the top' of the BBC over epic DMI tech fail

Labour MP Margaret Hodge, chair of the Public Accounts Committee, has said that the failure of the BBC to realise that its Digitial Media Initiative uber-project was headed for certain doom went "right to the top". Hodge, who is due to quiz senior members of the Beeb again on Monday next week, said that she was shocked by the …
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NAO tells HMRC: Pick up, dammit

The National Audit Office has told HM Revenue and Customs it has to make more improvements to its telephone services. Its new report on the department's performance points to the need to encourage people to call outside of peak hours and to make more use of the department's website. HM Revenue and Customs: Handling telephone …
Kable, 15 Jan 2010

Scientists to IPCC: YES, solar quiet spells like the one now looming CAN mean ICE AGES

There's been criticism for the Intergovernmental Panel on Climate Change (IPCC) over its latest AR5 report from many quarters for many reasons. But today there's new research focusing on one particular aspect of that criticism. The particular part of the IPCC's science in question is its accounting for the effects of changes in …
Lewis Page, 01 Oct 2013

Hold on a mo: Brits blow £56m a year on the blower to gov minions

British callers spent £56m last year on calling costly 084-prefixed numbers for government departments, the National Audit Office has said. The public spending watchdog released a report today that showed that Blighty's government departments were still using higher rate phone numbers, particularly in the Department of Work and …

Gov IT write-off: Universal Credit system flushes £34m down toilet

The UK's spending watchdog has scolded the Department for Work and Pensions for so far wasting £34m of taxpayer money on its botched attempt to implement a one-dole-to-rule-them-all IT system. In a stinging rebuke of the government's handling of Universal Credit, the National Audit Office concluded that the DWP, which is led by …
Kelly Fiveash, 05 Sep 2013
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NAO wants sustainable ICT procurement targets

Central government's spending watchdog has called on the Office of Government Commerce (OGC) and the Department of Environment, Food and Rural Affairs to work with departments on new goals for the sustainable procurement of ICT. In a report on the environmental impact of government procurement, the National Audit Office says …
Kable, 30 Apr 2009
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NAO tells MoD to keep tabs on its kit

The National Audit Office has called on the Ministry of Defence to implement a new management system after it failed to account for equipment worth £6.6bn. The official auditor says the MoD needs a "good quality inventory management system" to provide logistical support for operations and to prevent theft and fraud of its £14. …
Kable, 21 Aug 2009

OFFICIAL: Humans will only tolerate robots as helpful SLAVES

Robot relationship experts believe they have cracked the difficult question of how to make humans get along with mechanical beings. Their answer? Ask not what you can do for your robot, but what your robot can do for you. Eggheads at the Penn State College of Communications have found that people have warmer feelings towards …
Jasper Hamill, 09 Jul 2013
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NAO calls for better crown court IT

The National Audit Office has called for improvements to two crucial crown court computer systems In a review of the administration of crown courts, published on 6 March 2009, the NAO says the 20 year-old Crest case management system is no longer supported by its manufacturer and is subsequently vulnerable. In addition, the …
Kablenet, 06 Mar 2009
francis_maude_flames_evil

National Audit Office tears government's savings claims in HALF

The National Audit Office has questioned the Cabinet Office's weighty ICT savings claims and revealed it still does not know how many small biz suppliers are winning public sector contracts. Minister Francis Maude's merry band claims it saved taxpayers £702m on tech and comms spending in fiscal 2012 ended March - £354m through …
Paul Kunert, 23 Jan 2013
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NAO to re-review NPfIT

The National Audit Office (NAO) has confirmed that it is to hold a new review of the NHS National Programme for IT. A spokesperson for the NAO confirmed to GC News that it was planning to produce a fresh report on the programme. "We have always indicated that we would look at it again," the spokesperson said, adding that "it …
Kablenet, 05 Sep 2006
Sea King lifts horse from mud. Pic: RAF

Spending watchdog SAVAGES rural broadband push

The government's crashingly expensive rural broadband deployment project has failed to demonstrate that it represents value for money to Britain's taxpayers, the National Audit Office concluded today in a scathing report. Just last week, the Department for Culture, Media and Sport, which is steering the Broadband Delivery UK ( …
Kelly Fiveash, 05 Jul 2013
toy soldier

MoD mega gov-IT project only mildly catastrophic - NAO

The UK Ministry of Defence has received some qualified praise for its ongoing, enormous effort to replace hundreds of different internal IT systems comprising scores of thousands of machines with a single integrated infrastructure. The Defence Information Infrastructure in some typical modern military action War is Dell …
Lewis Page, 04 Jul 2008
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UK.gov's £530m bumpkin broadband rollout: 'Train crash waiting to happen'

The UK government's ploughing of taxpayers' cash into deploying countryside broadband networks has been branded a "train crash waiting to happen". That's the view of a well-placed Whitehall insider who revealed that Blighty's public spending watchdog will next month publish a scathing report into the crashingly expensive …
Kelly Fiveash, 11 Jun 2013
MP Margaret Hodge in the Commons

MPs blast HMRC for using anti-terrorism laws against whistleblower

The chair of the Public Accounts Committee Margaret Hodge has said she was "shocked to her bone" that the tax authority used laws put in place to combat terrorism to investigate an employee after he blew the whistle on a deal to let Goldman Sachs cut £8m to £20m from its tax bill. The MP challenged the chief exec of HMRC, Lin …
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UK doesn't have the SKILLS to save itself from cyber threats

The National Audit Office (NAO) has published a report announcing that the UK doesn't have enough skilled workers to protect it against online attacks and asking Blighty's schoolkids to step into the breach. The number of cyber security professionals in the UK has not increased in line with internet growth, according to the NAO …
John Leyden, 12 Feb 2013

Watchdog warns UK.gov not to create 'them and us' digital divide

The National Audit Office has warned that the British government's fixation with its digital-by-default agenda could create a "them and us" mentality that excludes more vulnerable members of society who don't access the internet. In a report entitled Digital Britain 2: Putting users at the heart of government’s digital services …
Kelly Fiveash, 28 Mar 2013
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NAO rebuts BBC claims on NHS IT

The National Audit Office (NAO) has hit back at BBC claims that it toned down criticisms about the progress of the National Programme for IT (NPfIT) in its recent report. Speaking to GC News, an NAO spokesperson said the criticisms were unfounded because "the overall conclusions (in the report) had remained unchanged". BBC's …
Kablenet, 19 Aug 2006
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BBC's Digital Moneypit Initiative known to be 'pile of dung' for years

BBC executives ignored warnings that the corporation's £100m+ digital media extravaganza project DMI was on the rocks - and now it's being reported that the National Audit Office had been misled about the state of the project. The extravagant scheme was cancelled by new Director General Tony Hall last month, with almost £100m …
Andrew Orlowski, 07 Jun 2013
Doctor Who and Sarah

SCRAP the TELLY TAX? Ancient BBC Time Lords mull Beeb's future

It was as good as anything on the telly. Four past BBC chiefs were giving MPs their opinions at Westminster. The Commons media select committee is running an enquiry into the future of the BBC, looking at how it should be governed, and as technology and habits change, whether should there even be a per-household fee levied on …
Andrew Orlowski, 13 Feb 2014
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NAO recommends one stop regulation database

The National Audit Office has urged the government to consolidate its three databases of regulatory information into one system. The NAO makes the recommendation in a wider report into the drive to reduce the administrative burdens on business in complying with regulations. It says the move would help to demystify and …
Kablenet, 26 Jul 2007
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New UK immigration IT system late and £28m OVER BUDGET

A £385m computer system being built for the UK's Border Agency and Border Force to process immigrants' paperwork is a year behind schedule and £28m over budget. That's according to the National Audit Office (NAO), which today published findings from a study it undertook in March into the stumbling IT project. The NAO said border …
Kelly Fiveash, 17 Jul 2012
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Child support IT fail: Deadbeat mums 'n' dads off the hook

Problems with IT systems at the Child Maintenance and Enforcement Commission (CMEC) have left it unable to report payment arrears properly, the National Audit Office (NAO) has found. CMEC, which took over responsibility for statutory child maintenance schemes in November 2008, inherited two primary child support IT systems - the …
channel_teaser_exit

CEO of bloated outsourcing firm Capita quits after 26 years

Fat cat chief exec Paul Pinder is to quit after 26 years at outsourcing giant Capita to head up small, private equity-backed businesses. The man who, along with other top brass, pocketed a 20 per cent pay hike last year as IT Services staff had their wages frozen and bonuses shelved, is to be replaced by Capita deputy chief exec …
Paul Kunert, 18 Nov 2013
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UK taxpayers spunk £8m on lubing civil servants for data release

Millions of pounds in taxpayers' cash will be spent on encouraging civil servants to reveal more facts and figures about the government's activities to the private sector. The Cabinet Office has announced two programmes, backed by an £8.35m pot, that Number 10 said “will help public bodies release data so that companies can …
Gavin Clarke, 13 Dec 2012
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NAO attacks UK.gov £13.3bn savings claim

UK government claims of multi-billion pound savings achieved through an efficiency drive has come under fire from the National Audit Office. The Government purports to have found £13.3bn savings from an annual public spend of about £120bn since the 'Gershon' efficiency drive began in 2004. It and has to save 'only' another £8. …
Mark Ballard, 08 Feb 2007
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NAO urged to investigate identity fraud

An MP has called upon the National Audit Office (NAO) to look into allegations that organised criminal gangs paid civil servants to steal thousands of people's identities from government databases. Richard Bacon, MP for South Norfolk and member of the Commons Public Accounts Committee, has written to NAO head John Bourn, asking …
Kablenet, 19 May 2006

BT slammed for FAILING to explain why its broadband investment has shrunk

BT's policy supremo was mauled this afternoon by MPs demanding to know why the telecom giant's investment in the UK's government-subsidised broadband deployment had dramatically shrunk. The company is the only telco to have won any of the taxpayer-funded Broadband Delivery UK (BDUK) contracts to roll out high-speed internet …
Kelly Fiveash, 17 Jul 2013
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NAO kicks DoH for Dr Foster move

The National Audit Office (NAO) has sharply criticised the Department of Health for an information spreading initiative. It says the DoH failed to go through proper procedures and could not show value for money in setting up a joint venture between the Information Centre, which collects and disseminates information across the …
Kablenet, 06 Feb 2007
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Tax dept staff are HM's biggest e-learners

HMRC staff took more than 615,000 e-learning courses last year... HM Revenue and Customs (HMRC) is making more use of e-learning than other departments, according to a report by the National Audit Office. The document says the NAO estimates that HMRC spent £96m in 2010-11 developing the skills of its staff. Most training …
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NAO says HMRC over-sweetened IT suppliers

HM revenue and Customs may have been too generous in giving £52m in aid to its IT suppliers when it transferred computer contracts worth £3bn from EDS to Capgemini, said the National Audit Office in a report today. The department gave financial aid to its old and new suppliers in 2003 to ensure the transition from one to the …
Mark Ballard, 19 Jul 2006
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Mealy-mouthed NAO pampers NHS IT

The £12.4bn National Programme for IT might not be delivering value for money, according to the National Audit Office report into the ambitious NHS IT scheme. But the auditors cannot be too sure because no proper cost/benefit analysis has been done. The NAO report was meant to tell us. It's brief included deciding whether …
Mark Ballard, 16 Jun 2006
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Gov websites' value not at all clear despite trimming

The government has failed to routinely measure the benefits of its main portals - the Government Gateway, Directgov and Business.gov - which together have cost £90.3m over the past three years, says the National Audit Office (NAO). In its report titled Digital Britain One: Shared infrastructure and services for government online …
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NAO wary of UK's e-gov plans

The UK Government is set to miss its target of migrating all its services online by 2005, according to a report by the National Audit Office (NAO). It found that at November 2001, just over half of the 520 services which Government departments routinely provide to citizens and businesses were available on-line. However, the …
Tim Richardson, 05 Apr 2002