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Articles about Misco

Misco Shared Services Centre drone brands customer 'insane'

A series of customer service blunders by Misco ended with the box-flinging dealer branding a customer "insane". Ross McKillop, a director for a couple of small firms north of the border, ordered a Jabra Pro 9470 Mono headset in November and received confirmation it was on backorder and due to ship on 3 March. But when the …
Paul Kunert, 14 Apr 2014

Misco set to snap up Phoenix's network ops centre AND its staff

Phoenix IT Group is set to offload its network operations centre in High Wycombe to Misco, TUPEing across staff in the process. The lease on the building is expected to be assumed by direct marketing reseller Misco, which, under the guidance of former Dell exec Pim Dale, is trying to rely less on tin shifting by building a …
Paul Kunert, 14 Feb 2014

Reseller giant Misco puts UK workers at risk of redundancy – sources

Reselling monster Misco has put staff working in its customer services, accounts and buyers departments at risk of redundancy, according to sources close to the company. The European business, owned by NYSE-listed Systemax. is plotting to become the largest services-based reseller in the region inside four years by targeting …
Paul Kunert, 08 Oct 2013
Misco

Former HP direct sales bloke Logan jumps ship to Misco

Headhunters are out in the channel recruiting bods into Misco's fledgling enterprise team - and ex-HP bigwig Richard Logan is the first to join. The Systemax-owned reseller has grand plans to knock its largest EMEA rivals off their perch within five years, and is restructuring to achieve this. Logan, previously sales director …
Paul Kunert, 29 Nov 2012

Misco does well but parent globocorp suffers full year losses

Giant reseller Systemax, better known in the UK as the parent of Misco, continues to review the operations after swinging to losses caused by the collapsing US consumer market and charges incurred by major restructuring on both sides of the pond. It was a particularly nasty outing for the mighty firm in calendar Q4 - group sales …
Paul Kunert, 06 Mar 2013
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Misco reaps harvest of rage in Twitter Touchpad debacle

Misco has earned the wrath of the Twitterati after it screwed up an HP Touchpad offer. The unloved fondleslab clones became the hottest gadget since the iPhone 7 almost as soon as HP said it was ditching the devices. Since the announcement, and subsequent massive price cuts, everyone and their dog wants a Touchpad. There's talk …
John Oates, 24 Aug 2011

RM to schools: You can have third-party kit, just not from us

Education supplier RM has told customers they can buy discounted third-party hardware from Misco after finally shuttering its own reselling operation and closing the PC production order book. A hardware referral agreement was always on the cards, as revealed by CEO David Brookes last month and Misco has beaten rivals to what was …
Paul Kunert, 03 Dec 2013

Fujitsu calls on channel man to run education biz

Fujitsu has tapped up channel veteran and former employee Ash Merchant to run its education biz in Blighty. Merchant was a group product manager at the firm for almost a year and a half from June 1990 and in the intervening years was a director at schools suppliers XMA, Quadrant Visual Solutions and European Electronique. This …
Paul Kunert, 30 May 2014

Systemax's Euro tentacle set to buy ailing schools supplier RM

The word sweeping through the technology channel is that big changes are afoot at education supplier RM with the parent of reseller Misco understood to be acquiring the software and services business. Sources claimed that talks between the LSE-listed RM and NYSE-listed firm Systemax, which trades in Europe as Misco and Inmac …
Paul Kunert, 29 Nov 2013

Systemax CEO: Can't get consumer biz out of the crapper

It is a new calendar and financial year for shape-shifting box-shuffler Systemax but the same problem remains: it is hamstrung by a "weak" consumer division that is a burden on the relatively fit B2B operation. The New York-listed reseller last night reported Q1 results ended March with sales declining one per cent to $873.4m, …
Paul Kunert, 30 Apr 2014
Lehman Brothers London HQ

Enormo reseller Insight seeks experienced sales hands for City pad

Headhunters will be on red alert after Insight confirmed plans to establish a sales outpost in the City in a bid to snuggle up to existing and potential corporate customers. The firm has rented some space from an unspecified service delivery partner in Aldgate to rub shoulders with Kelway, Misco, Softcat, Computacenter and many …
Paul Kunert, 20 Mar 2014

Systemax goes Dutch, devours SCC Netherlands

Shape-shifting box shuffler Systemax has swallowed SCC's "sub-scale" Dutch division for an undisclosed sum. New York-listed Systemax last night confirmed the bid to the stock exchange, the most significant buy it has made in Europe - where it trades as Misco - since the acquisition of WStore some years back. "The European IT …
Paul Kunert, 02 May 2014

RM: Killing our PC unit hit our top line, but our bottom line is pert

Murdering the PC building biz was always going to result in some top-line slippage for Brit specialist education tech supplier RM, but the move to shutter the production line hasn't hurt profits, quite the opposite. The Oxford-based biz today reported half-year numbers to 31 May with sales down more than 22 per cent to £92.1m …
Paul Kunert, 07 Jul 2014

Sing it, Systemax: 10 straight quarters plunging in a row, 10 straight quar....

Shape-shifting mega reseller Systemax has finally broken its run of top line wobbles after 10 consecutive quarters but the US titan still couldn't turn a churn out a profit in its calendar Q2. The New York Stock Exchange-listed dealer last night reported low single-digit sales growth of $831.1m, representing a rise of 1.4 per …
Paul Kunert, 30 Jul 2014

Bloated tech reseller Systemax may be turning around, but it's still going the wrong way

Things were supposed to be on the up for the Leeds brothers in charge of troubled reseller Systemax: by this point in calendar '13 profits should have returned as the restructuring plan takes hold ahead of the glide into Christmas. But that is happening elsewhere in an alternative reality - in this time dimension Systemax …
Paul Kunert, 30 Oct 2013

Systemax turnaround plan off the rails as losses widen

It could be a case of returning to the drawing board for the Systemax execs who drafted the 2013 turnaround blueprint: the company's Q2 financial results are steeped in red ink amid sliding sales. The misfiring dealer drew up an operational review last year that it put in place during the autumn. Yet the benefits didn't show up …
Paul Kunert, 07 Aug 2013

Phoenix IT Group is FIGHTING BACK

A fightback has begun at beleaguered Phoenix IT Group after the services provider confirmed it has at last filled the vacant CEO post and is proposing a share placement to pay down debts. It is 17 months since previous top dog Dave Courtley called it a day at Phoenix, but finally the Northampton-based firm has lured in former …
Paul Kunert, 12 Mar 2014

Crown Commercial Services turn screws on Commodity IT suppliers

Crown Commercial Services is turning the screws on suppliers operating on the Commodity IT Hardware & Software framework by cutting margins and ruling that all orders over £250k will require special approval. These new terms come into effect on 1 March and run for eight months, following CCS's decision to extend the agreement, …
Paul Kunert, 29 Jan 2014
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Phoenix IT Group CEO hatches three year turnaround plan

The latest CEO tasked with taking "overly complicated" profit bleeding Phoenix IT Group out of intensive care says a return to rude health will take multiple years but should not involve major amputations. Industry vet Steve Vaughan came on board in the spring, filling the top job that lay vacant for 17 months, and embarked on a …
Paul Kunert, 11 Jun 2014

Reseller giant Systemax bleeds red ink in Q1 of 'turnaround year'

Misfiring reseller big gun Systemax has seen poor results in the first quarter of calendar 2013 - which is supposed to be its turnaround year. In its efforts to recover, the business has slashed European jobs, shuttered US PC factories and axed retail brands. The ailing firm, branded as Misco in Europe, saw sales decline 3.6 per …
Paul Kunert, 01 May 2013
Microsoft Surface tablets

Microsoft sold out of Surface tablets in the UK... YEP, all 2,000 units

Microsoft may have sold out of Surface devices, but if the experiences of the UK channel are a measure for the rest of Europe, that's not saying a lot. Sources tell us that fewer than 2,000 units landed at the shores of Blighty since Redmond cleared the way for a select band of nine resellers to start peddling its wares from 15 …
Paul Kunert, 10 Oct 2013
The Register breaking news

Misco pulls plug on Scotland

Fifty jobs have been lost in Greenock following the closure of the Scottish sales office of Misco. Staff at the reseller were told late Wednesday afternoon of the closure. Misco, which is part of Systemax Europe Ltd, will instead consolidate its sales operation in two locations in Northampton and London. A 70,000 square foot …
Tim Richardson, 09 Jan 2004
Microsoft Surface tablets

Microsoft: That $900m Surface write-down is smarting

Microsoft will today kick-start commercial channel sales of the little loved Surface RT and Pro, as our sources predicted, but the move is being pushed through ten months later than it should have been. Redmond has already paid the price for its stubbornness: selling the device direct and latterly through a handful of retailers …
Paul Kunert, 15 Aug 2013

Administrator: 2e2 owed £412m to creditors when it went titsup

2e2 Ltd crashed out of business owing creditors a little over £412m, the firm's administrator FTI Consulting has confirmed in its statement of affairs. The document, seen by The Channel, revealed debts secured by floating charges of £161.5m pertaining to the integrator's banking syndicate, and unsecured non-preferential claims …
Paul Kunert, 11 Apr 2013
warehouse interior - wide aisle, big shelves

Systemax profits tumble as US punters keep wallets closed

Systemax CEO Richard Leeds said he's disappointed by calendar Q1 numbers as profits fell by almost 50 per cent due to flagging US consumer electronics sales. The group - which operates the Misco and WStore brands in Europe, and Tiger Direct, Circuit City and CompUSA stateside - saw turnover slide one per cent year-on-year to $ …
Paul Kunert, 02 May 2012
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New £4bn UK.gov IT shopping centre slips launch deadline

Bosses have been told whether or not their businesses have provisionally made it onto a new list of approved IT suppliers for Blighty's public sector - and resellers feature heavily. The three-year IT Hardware and Services (ITH&S) framework offers £4bn in work and sales, and will - after delays - eventually replace ESPO Contract …
Paul Kunert, 06 Jun 2012

World+dog left counting costs: Still can't bury corpse of titsup Brit IT giant 2e2

The administrator of deceased 2e2 appears to have made slow progress in collecting book debts, with tens of millions still outstanding months after the integrator-cum-reseller failed. The latest progress report filed at Companies House today revealed that JP Associates (JPA), previously hired by 2e2 administrator FTI Consulting …
Paul Kunert, 02 Sep 2013

Surface Pro for enterprise: We name the dates and the lucky partners

The clock is ticking for Microsoft to get its house in order before Surface Pro launches in the UK business distribution channel in the middle of next month, say our people on the inside. As revealed by El Chan this week, five resellers are talking to Microsoft execs in Redmond about stocking the slab: Misco, Insight, Kelway, …
Paul Kunert, 02 Jul 2013

Microsoft preps UK Surface Pro 'pilot', tiptoes around Win 8 OEM rivals

Microsoft is still minding its Ps and Qs with OEMs competitors pals as it prepares to run a pilot for Surface Pro distribution in the UK. As revealed by us last week, Microsoft is talking to five resellers in Blighty - Insight, Kelway, Misco, SCC and Computacenter - about taking the slab to business customers. It also planning …
Paul Kunert, 09 Jul 2013
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Systemax suffers sales shrinkage in Q4

Systemax's sales growth engine ran out of steam in calendar Q4 with a resurgent B2B division unable to offset double digit declines in consumer operations. The US parent of the WStore and Misco reseller brands filed numbers late last night with revenues dipping 3 per cent to $978m (£613.6m), but operating profit edged up 3.7 per …
Paul Kunert, 29 Feb 2012

Microsoft 'in talks' to recruit UK partners for Surface Pro biz sales

Secret squirrel conversations are taking place between Microsoft and five B2B resellers over flogging Surface Pro to corporate customers, The Channel can reveal. Up to now Microsoft has sold Surface Pro only via its webshop direct and through a few select UK retailers including PC World and John Lewis. The device launched in …
Paul Kunert, 01 Jul 2013
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Systemax blows £250k on ex-CEO legal probe bills

Rising biz sales fuelled Systemax's third quarter even though the consumer spending freeze showed no signs of thawing. The parent of the Tiger Direct, CompUSA, Misco and WStore recorded a 4 per cent rise in turnover for the period ended 30 September, raking in $901m (£562.5m). The firm's operating income climbed 58 per cent to $ …
Paul Kunert, 02 Nov 2011
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Euro jobs cut threat hit us like a train, say Systemax workers

Systemax staff are shellshocked in the wake of the revelation that jobs in Europe - the region leading growth across the company - are to be cut. The reseller is consolidating back-office functions into a shared services centre in Eastern Europe as well as shuttering two retail brands and closing down PC production lines …
Paul Kunert, 05 Nov 2012

Microsoft partners seriously underwhelmed by Windows 8.1

Microsoft CEO Steve Ballmer promised a flood of touch-enabled devices to fill the market as he previewed Windows 8.1, but is the technology channel raring to snap them up? Not really, it seems. Redmond's very own bald eagle last night said the "rapid release" upgrade - which comes with a revolutionary Start button - will blend " …
Paul Kunert, 28 Jun 2013
Pim Dale, Systemax EMEA CEO

Systemax CEO: We want to be Number One in five years

Systemax EMEA CEO Pim Dale is plotting an expansion strategy to become the largest reseller in the region within five years. Industry vet Dale, former EMEA veep and GM at one-time direct selling purist Dell crossed into the channel for the first time in January when he pitched up at Systemax. He reckons its the "age of the …
Paul Kunert, 03 Jul 2012
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SEC investigates disgraced Systemax exec

The SEC has launched an investigation into the reasons behind the departure of shamed Systemax exec Gilbert Fiorentino, the company has confirmed. CEO of the technology product group, Fiorentino was suspended from the US reseller - parent of Misco and WStore - in April after an independent probe into whistleblower allegations …
Paul Kunert, 28 Jun 2011
homeless man with sign

Samsung sales-floor rejig leads to layoffs in B2B push

Samsung has crowned Graham Long as the UK veep of corporate and IT sales following a restructure of the division to help its push into B2B. The Korean giant asked its internal sales team to reapply for their jobs, after "aligning the roles" to seven vertical markets. Whereas previously the sales force pushed either mobile PC, …
Paul Kunert, 11 Apr 2012
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Welsh gov splashes its cash on 10 lucky resellers

Ten resellers have won a place on the Welsh Assembly Government's (WAG) two-year framework for PCs and peripherals. Following a tender for the IT Equipment and Associated Services agreement, Computacenter, Computerworld Wales, Kelway, Misco, Gaia Technologies, Viglen, Stone Computers, Softcat, XMA Computer Products and Desk Top …
Paul Kunert, 03 Nov 2011

Red-soaked Systemax kills Euro jobs and US PC factory

US giant Systemax is shuttering its PC factory and axing the CompUSA and Circuit City brands. The reseller, which also runs Misco.co.uk, signalled it will cut its workforce in Europe after ploughing into the red in Q3 2012. The New York-listed biz delayed reporting its latest financial results on Monday as Hurricane Sandy …
Paul Kunert, 02 Nov 2012
The Register breaking news

Systemax UK reins in Misco ops

Systemax UK is closing the Wellingborough, Northants warehouse of its Misco reseller sub, transferring all logistics, except for Systemax-branded PCs, to its main warehouse Globaldirect Greenock, Scotland. Too small for its needs, it says. At the same time, the company is transferring the Uxbridge sales operations of …
Drew Cullen, 21 May 2002
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Systemax fills hole left by shamed US boss

Systemax has hired former Best Buy exec David Sprosty as the CEO of its Technology Products division in North America, finally filling the role that was vacated by shamed exec Gilbert Fiorentino earlier in the year. The responsibilities were assumed on a short-term basis by Systemax vice-chairman Robert Leeds after long-serving …
Paul Kunert, 04 Oct 2011
hands waving dollar bills in the air

Systemax sales grow and profits too

Systemax's investigation into whistleblower allegations against former exec Gilbert Fiorentino added $7m to its Q2 pre-tax profits but the consumer slowdown dented sales growth. The parent of US retailers Tiger Direct and CompUSA and reselllers Misco and WStore in Europe, has reported profits of $15.5m, up 64 per cent on the …
Paul Kunert, 04 Aug 2011
The Register breaking news

ViewSonic tempts tablet triers with cash-for-kit deal

ViewSonic is offering up to £125 off the price of its ViewPad tablets to anyone who'll swap their netbook for a fondle slab. The deal isn't quite as straightforward as that, alas. You'll have to buy your ViewPad first - either the 7in or 10in model - and then apply for the rebate online. You have 30 days to claim, and you must …
Tony Smith, 18 Nov 2010
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Systemax Q2 revs jump 17%

Systemax shrugged off the credit crunch in Q2, with sales jumping 17 per cent to $758m for the three months ended June 30. The direct marketing IT reseller and PC builder, noted stronger demand in North America and Europe in the quarter and it held gross margins steady at 15.3 per cent. However, net income fell 1.6 per cent year …
Team Register, 08 Aug 2008
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Becta agrees £400m ICT framework

More than 20 suppliers have been included in a services framework agreement set up by the soon to be abolished education ICT agency. Becta has divided the framework into two lots. The first covers network technologies, which will incorporate infrastructure services and mobile connectivity services, and the second covers ICT …
Kable, 30 Nov 2010
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Small biz reseller swallowed by Systemax

Systemax - the company behind CompUSA and the owner of Circuit City's ecommerce business - is buying WStore Europe. WStore specialises in supplying small and medium businesses and the public sector, and operates in France as Inmac, WStore SAS and I-Com Software. Systemax trades using the Misco brand in Europe. Richard Leeds, …
John Oates, 04 Aug 2009
homeless man with sign

Buying Solutions signs £6bn framework deal

The Treasury agency Buying Solutions has said that a pan-government framework arrangement with 20 suppliers could be worth £6bn. The deal, announced on 25 March 2010, will deliver desktop hardware, IT hardware infrastructure, software and associated services to Whitehall departments, their agencies, local authorities and the NHS …
Kable, 29 Mar 2010
homeless man with sign

Simply Computers changes name

Simply Computers, hit by huge redundancies last week, is rebranding as "Misco Consumer". Simply customers are unaffected by the name change. with warranties honoured, as before. A spokeswoman for Misco told El Reg: "Misco is well known in the business market and the Simply name will be gradually phased out over the next few …
John Oates, 02 Feb 2005
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Hannspree's 'mini notebook' goes on sale

The first netbook offering from firm Hannspree is finally available to buy in Blighty. Hannspree_hannsnote_02 Hannspree's wee netbook - the Hannsnote Called Hannsnote, the £260 ($412/€298) PC weighs in at 1.2kg, has a 10in display, measures less than a piece of A4 paper and yet still boasts a "full size" keyboard. It looks to …
James Sherwood, 08 Jun 2009
The Register breaking news

Simply Computers suffers big redundancies

Up to 105 workers at Simply Computers are losing their jobs thanks to reorganisation by parent company Systemax. The company is closing down its manufacturing plant in Greenock and will in future get machines from its parent company, Systemax in the US. From the end of this month Simply Computers sales, marketing, customer …
John Oates, 24 Jan 2005