Articles about Media

Virgin Media customers suffer YET MORE YouTube buffering blues

An unknown number of Virgin Media customers are once again complaining about YouTube buffering glitches with the cable network. El Reg understands that some subscribers have been griping about the poor service for days. And moany tweets aimed at Virgin Media are stacking up on Twitter. This is the latest in a series of …
Kelly Fiveash, 07 Dec 2014

Outage STILL hitting Virgin Media Business broadband customers

A number of Virgin Media broadband customers have been cut off due to a firmware update cock-up, The Register can reveal. Customers using the company's Super Hub 1 services were affected by the outage at the beginning of the weekend, with the company saying it is "working to resolve the problem". However, it is unclear how many …
Kat Hall, 03 Dec 2014

Virgin Media struck dumb by NATIONWIDE packet loss balls-up

Virgin Media's broadband network suffered what appeared to be a widespread service disruption on Saturday – the second such weekend, packet loss blunder to have struck the cable company in recent months. Customers complained on VM's forum and Twitter about major performance problems blighting the network. However, it took …
Kelly Fiveash, 16 Nov 2014

Déjà vu: Virgin Media jacks up broadband prices

Virgin Media is once again hiking up the price of its broadband service, while at the same time championing its cable network. The telco has begun telling subscribers who are only signed up to Virgin Media's broadband offering that their bills will increase by £1.50 a month from October this year. It comes after the company, …
Kelly Fiveash, 21 Aug 2014

Virgin Media's ad fibs EXPOSED by bitter rival BT

BT successfully convinced Britain's advertising watchdog to admonish rival ISP Virgin Media for "misleading" its customers with unsubstantiated savings claims. The cable company failed to defend itself against three separate complaints filed by BT, which had griped about five national press ads and one posted on Virgin Media's …
Kelly Fiveash, 10 Dec 2014

Social media data is RIDDLED with human behaviour errors, boffins warn

Researchers who heavily rely on social media data when studying human behaviour have been warned that such information can be very easily skewed. Computer scientists at McGill University in Montreal and Carnegie Mellon University in Pittsburgh said in a paper published yesterday in the Science magazine that trick-cyclists were …
Kelly Fiveash, 30 Nov 2014

Virgin Media hit by MORE YouTube buffering glitches

Virgin Media has been battling another round of YouTube buffering glitches on its cable network. Register reader Michelle D’israeli flagged up the latest technical cockup with Google's video-sharing service. She told us that problems first appeared last Thursday (4 September). Subscribers moaned about YouTube being crippled …
Kelly Fiveash, 09 Sep 2014
Free Realms

Sony to media: stop publishing our stolen stuff or we'll get nasty

Sony Pictures Entertainment has reportedly written a tersely-worded letter to lots of media outlets that have run stories based on material supposedly liberated from its servers. Any stroll through mainstream media today will encounter all manner of salacious celebrity gossip, much of it attributed to emails accessed during the …
Simon Sharwood, 15 Dec 2014

Virgin Media CUTS OFF weekend 'net surfers after embarrassing smut-filtering snafu

Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. Reg reader Red …
Kelly Fiveash, 09 Nov 2014

Cor blimey: Virgin Media pipes 152Mb fibre to 100,000 East Londoners

Virgin Media has announced the largest single expansion of its fibre optic network yet, extending its 152Mb broadband service to 100,000 homes in East London. The area was chosen because it’s close to existing Virgin Media infrastructure. Areas set to receive Virgin's pipes will include Bethnal Green, the Isle of Dogs and West …

Swedish 'Future minister' doesn't do social media

Social media is something you would think your "future minister" is active on. Not so in Sweden. As part of the Prime Minister's office, the minister for "Strategy, Future Issues and Nordic cooperation" is a significant and powerful voice. Kristina Persson's voice does not extend to the internet however. Criticizing his new …
Kieren McCarthy, 28 Oct 2014
DNS? It's a real bind

DNS cockup locks Virgin Media customers out of ntlworld.com email

Virgin Media customers who retained their old @ntlworld.com email addresses are currently blocked from accessing their accounts after the cable company appeared to have made an embarrassing DNS blunder. Legacy NTL account names have apparently been spitting out DNS errors when messages were sent to those email addresses since …
Kelly Fiveash, 26 Aug 2014

Virgin Media DOUBLE-PUNCHED by BSkyB AND BT over ad fibs

Virgin Media has been placed on the naughty step by the UK's advertising watchdog following two separate complaints from rival telcos BSkyB and BT. The cable company was berated by BSkyB for misleadingly implying that Sky Sports had been included in Virgin Media's advertised price for its "Big Kahuna Bundle". Broadcasting giant …
Kelly Fiveash, 15 Oct 2014
Grumpy cat

Virgin Media goes titsup AGAIN. The cause? Yet MORE DNS strife

Virgin Media has declined to comment on yet another DNS outage that hit some of its subscribers on Monday night. The telco, when quizzed by The Register, admitted that it had suffered yet more downtime woe but refused to explain what was behind the company's recent network wobbles. A spokesman at the Liberty Global-owned cable …
Kelly Fiveash, 08 Jul 2014

Virgin Media struck dumb by NATIONWIDE DNS outage

Virgin Media customers were kicked offline last night, after a DNS blunder from the cable company disrupted its network on Tuesday. It comes after rival BT suffered a similar, widespread technical cockup over the weekend. Virgin Media, which is owned by US telecoms giant Liberty Global, coughed to a "nationwide DNS outage" on …
Kelly Fiveash, 02 Jul 2014
A boat full of Fail

Qld government in social media policy linkrot FAIL

Watch what you post – that's the message of a cringe-makingly awful video created by the Queensland Government's Department of Natural Resources and Mines. Seeking to remind banana-bending public servants – those that remain after savage cuts – that they need to be mindful of anything they do on social media, the video (below, …
Social media buttons

Attack flogged through shiny-clicky social media buttons

Web admins beware: social media buttons that load scripts from unknown external sites could see your sites foisting the FlashPack exploit kit to visitors. Several sources warn that popular JavaScript social media panels are being modified to load external resources that pulled down FlashPack, formerly known as SafePack, which …
Darren Pauli, 26 Aug 2014
Child swearing

Virgin Media boss AND ex-Murdoch man: BSkyB broadband is 'lousy'

Virgin Media boss Tom Mockridge has lashed out at BSkyB by claiming that its broadband service is "lousy". Such a jibe might appear - on the surface at least - as an obvious moan from a rival player, but his vehemence might surprise some considering that Mockridge was the deputy chairman of BSkyB, which is 39 per cent owned by …
Kelly Fiveash, 17 Jun 2014
Dunce

Australia to social media: self-censor or face AU$17,000 FINES

Australia's long-threatened plan to compel social networks to remove bullying material directed at children has emerged, complete with a naughty corner for networks who don't play nice with others. The bill seeks to ensure that all social networks operating in Australia implement “basic online safety requirements” including …
Simon Sharwood, 03 Dec 2014

Ads bandog berates Virgin Media in BSkyB broadband bumf bust-up

Virgin Media was successfully muzzled by rival BSkyB today – for failing to adequately explain the basis of a savings claim it made in a direct mail, and for omitting material that showed the differences between competing services. The UK's ad watchdog upheld two of three complaints submitted by BSkyB in which it moaned about a …
Kelly Fiveash, 30 Apr 2014

Virgin Media blocks 'wankers' from permissible passwords

Virgin Media likes its fun-and-slightly-naughty image, but not, it seems, in its passwords. El Reg hadn't noticed until someone brought it to our attention, but the JavaScript plug-in the company uses for assessing password strength also censors passwords on the way in. Virgin's version of the plug-in is a 2009 update to the …
Smug ginger tom

EE accused of silencing customer gripes on social media pages

EE has dismissed claims that its social media staff are attempting to hush fair criticism levelled at the mobile operator on sites such as Facebook. A company spokesman told The Register that it was wrong for subscribers to claim that they were being silenced by EE just for posting complaints about the network online. EE has …
Kelly Fiveash, 27 Aug 2014

Virgin Media sales flat: Firm bags fewer winter sign-ups than last year

Virgin Media watched subscriptions to its broadband service plummet during its final quarter, compared with the same three-month period a year earlier. The telco, which is owned by US cable giant Liberty Global, crumbled up against strong competition from rivals BT and BSkyB. It pulled in just over 39,000 broadband customers in …
Kelly Fiveash, 14 Feb 2014
Playground spring horse

Virgin Media sales are a bit flat under the Cable Cowboy's reign

Virgin Media has been part of Cable Cowboy John Malone's Liberty Global family for almost a year now. Yet the takeover hasn't boosted the UK telco's flat first quarter sales, which the City was told about this morning. Although growth in consumer and mobile revenue had rose, overall sales climbed a slender one per cent, to £1. …
Kelly Fiveash, 07 May 2014

Speaking in Tech: Social media, big brands, smut. Never mix these three!

Podcast speaking_in_tech Greg Knieriemen podcast enterprise Hosted by Greg Knieriemen, Ed Saipetch and Sarah Vela. This week, the whole crew is together to... er, get social. This week we discuss... Did you see THAT porn pic tweeted by US Airways a few days ago in response to an irate customer? If you didn't you might have been …
Team Register, 16 Apr 2014
bug on keyboard

Firmware update kills Lenovo Home Media Network HDDs. Here's how to resurrect them

A Lenovo firmware update “killed” the cloudy version of the Home Media Network Hard Drive, according to a bunch of customers that took to its support forum to vent their frustration. A firmware update to the catchily-titled version 3.2.8.30031 was recently released - so customers installed it and waited for the product to re- …
Paul Kunert, 03 Dec 2014
Houses of Parliament at night-time

Dusty pre-Facebook, pre-Twitter laws will do for social media crimes

Blighty peers have said that the country doesn’t need new laws to cover criminal offences committed on social media, but said public prosecutors need to clarify when revenge porn qualifies for prosecution. The Lords Communication Committee said in a report that the Communications Act from 2003 and the Harassment Act from 1997 …
Angry woman on mobile

Misery for Virgin Media mobe customers over mysterious 'EE data centre gaffe'

An unknown number of Virgin Media customers, who have been complaining about a shocking mobile service for at least the past fortnight, are being asked to wait for EE to resolve a technical blunder at its data centre. Gripes about new SIM cards that were recently issued by Liberty Global-owned Virgin Media have spiked in recent …
Kelly Fiveash, 13 Sep 2014
Lithuanian squatter makes himself at home inside the box

Speccing out a NAS-based home media rig. What do you suggest?

Readers' corner And in El Reg forums, commentard Le Adder Noir is looking for a bit of a steer on a project for a new house. He writes: I'm looking to build a NAS-based home media set-up. I live outside the UK, where TV media is, dare I say it, even worse than in Blighty, so most of our stuff is purchased online and stored on drives. Up until …
Drew Cullen, 18 May 2014
Kindergarten Cop

Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media

In the past five years a surprisingly small number of police employees in England and Wales have been sacked, retired early or forced to resign in connection with serious cockups using social media. A silly season Freedom of Information trawl* of cop shops carried out by the Press Association and reported by the BBC found 828 …
Kelly Fiveash, 19 Aug 2014

Virgin Media spanked by ad watchdog over 'in your neighbourhood' fibs

Virgin Media is on the naughty step with the UK's advertising watchdog, after wrongly claiming in two separate circulars that its broadband service was available in areas where the ad was posted through people's letterboxes. Two complainants successfully refuted the telco's fibs, after taking their gripes to the Advertising …
Kelly Fiveash, 08 Jan 2014
Comedy porn citrus fruit

Mens sana in fibro sano: Virgin Media network-level smut filters are ON

Virgin Media joined the big boys' club today by switching on network-level filters which allow subscribers to prevent perfectly legal material such as pornography from being accessed on their broadband connections. The cable company's rivals BT, BSkyB and TalkTalk have implemented similar censorship blockers on their networks …
Kelly Fiveash, 28 Feb 2014

Virgin Media so, so SORRY for turning spam fire-hose on its punters

Virgin Media has apologised for a blunder that resulted in some of its customers being bombarded with a deluge of emails. The broadband biz emailed Brits who use its virgin.net email service, which is provided by Google, to warn them of some changes: from the end of April, Virgin Broadband customers won't be able to log into …

Virgin Media to hike broadband prices by nearly 7 per cent

Virgin Media is set to jack up its broadband prices early next year by nearly 7 per cent. The telco said it was writing to subscribers now to warn them that costs will rise by 6.7 per cent on average from February 2014. It said that the price hike does not affect services such as Virgin Media's home phone talk plans. In an …
Kelly Fiveash, 12 Nov 2013
Xbox in 3D

XBOX One will learn to play media from USB and DLNA sources

Microsoft has announced that its XBOX One will soon gain the power to play media stored on USB devices and gadgets compatible with the Digital Living Network Alliance (DLNA) standard. Redmond isn't saying just when this will come about, offering only the promise that “A new app will be available soon”. USB support will be …
Simon Sharwood, 13 Aug 2014
The Register breaking news

TDK calls it quits on tape media thanks to 'difficult environment'

Japan's TDK Corporation has seen the writing on the wall and decided to get out of the LTO tape media manufacturing business. The company's statement says: "In recent years, however, the data storage market has been contracting, creating a difficult business environment … TDK has decided to withdraw from the data tape business …
Chris Mellor, 03 Sep 2013

Top beak: UK privacy law may be reconsidered because of social media

The pace of technological change and rise of social media "may make it inevitable" that UK privacy laws need to be revised and updated, the country's most senior judge has said. In a speech at the Hong Kong Foreign Correspondents' Club (nine-page/157KB PDF), Supreme Court president Lord Neuberger said that "astonishing …
OUT-LAW.COM, 28 Aug 2014

Virgin Media's 'little(ish)' book of deals contained BIG FIBS, rules ad watchdog

Virgin Media has been walloped by Britain's advertising watchdog for failing to clearly explain that a half-price deal it was flogging did not apply to line rental. A complaint about a direct mailing promotion that came loaded with a "little(ish) book" of offers was upheld by the Advertising Standards Authority, which concluded …
Kelly Fiveash, 22 Jan 2014

Virgin Media's flaky broadband network turns Bolton off

Virgin Media customers in Bolton have been moaning about the telco's network since late last year, with some subscribers in the area claiming that the firm's techies have ignored the complaints or blamed the connection problems on individual routers. But – for once, perhaps – the SuperHub, which has been cheekily dubbed the …
Kelly Fiveash, 06 Feb 2014

Premier League wants to PURGE ALL FOOTIE GIFs from social media

The English Premier League is working to design new software which will stop piratical football fans uploading footage of goals to Vine or social media. It has apologised for being a "killjoy" after warning fans that spaffing images of goals all over the internet is a breach of copyright. Now it is developing software to search …
Jasper Hamill, 15 Aug 2014

Australia floats plan for national social media regulator

Australia has floated a plan to regulate social media at a federal level. The idea's not new: the Liberal/National coalition took it to the nation's 2013 election as a policy that, in part, it used to show that someone was thinking of the children, especially in the context of cyber-bullying and youth suicides felt to have been …
Simon Sharwood, 22 Jan 2014

Australia's media regulator to oversee new data retention regime

Australia's government has tabled its data retention Bill and outlined a willingness to assist carriers and internet service providers (ISPs) pay for their retention rigs. The Bill also explains a little about how retention rigs will need to be constructed and anoints the Australian Communications and Media Authority (ACMA) as …
Simon Sharwood, 30 Oct 2014
The Art of Social Media

Guy Kawasaki's guide to social media, Hanif Kureishi's cash crash catharsis and more

Page File El Reg bookworms Lucy Orr and Mark Diston look at publishing's quirkier offerings this week. We have Guy Kawasaki and Peg Fitzpatrick on how to catch the "social disease", Hanif Kureishi on how to lose a personal fortune, and the hilarious CD Rose on how to sink without trace in publishing. The Art of Social Media: Power Tips …

Axe falls: Virgin Media plans to kill 600 management jobs

Virgin Media is shedding up to 600 management jobs in the wake of Liberty Global's takeover of the British telco. The Register understands that the cost-cutting restructure is intended to help the company focus on growth. A source close to the situation told us that, in the coming months, most of the other UK-based positions – …
Kelly Fiveash, 20 Sep 2013
The Register breaking news

Who's the daddy of Virgin Media now? That would be Liberty Global

US cable giant Liberty Global has completed its takeover of Virgin Media in a $24bn (£15.5bn) cash deal. VM boss Neil Berkett - now £42m richer - has been replaced by one-time News Corp man Tom Mockridge. The telco's new CEO told the city that he was glad to be "joining the company at this important inflection point in its …
Kelly Fiveash, 10 Jun 2013
Wide Tivo Logo

Virgin Media gives TiVo users access to Netflix

Virgin Media is planning to let Netflix subscribers watch the video-on-demand service through their set-top TiVo boxes. The cable company announced that the Netflix app would be coming to 1.7 million TiVo homes this year, starting with a pilot rollout this week. Around 40,000 customers have been chosen for the pilot scheme, …
Concept of the Unimodal SkyTran system in use in Dubai.

'Hmm, why CAN'T I run a water pipe through that rack of media servers?'

eXpat Files Welcome once again to The eXpat files, our Vulture Weekend feature in which readers who've well and truly left the nest explain what it's like to ply their technological trade in another land. This week – we're going weekly by popular demand – meet D. Hayes Blanchard, who made the move from the US to Armenia, and then Dubai. …
Simon Sharwood, 19 Oct 2014
Red Dead Redemption

Virgin Media suffers growing pains as Cable Cowboy daddy settles in

Virgin Media reported flat sales and an operating loss to the City this morning as the telco adjusts to living under the roof of cable giant Liberty Global. It said revenue stood at £1.02bn during the company's third quarter ended 30 September 2013, while restructuring costs relating to Liberty's summer takeover of Virgin Media …
Kelly Fiveash, 06 Nov 2013
ISIS Islamists in Iraq

ISIS: Iraq KILLS the INTERNET: VPNs, social media and chat apps blocked by government

Iraq has widened its internet ban to include virtual private networks and mobile data in a bid to halt the progress of brutal offensives in the country led by the extremist militant group calling itself the Islamic State of Iraq and the Levant (Isis). Described as "fascist" and "criminal" by Jon Snow of Channel 4 News, Isis has …
Jasper Hamill, 17 Jun 2014
 photo by kudomomo http://www.flickr.com/photos/kudumomo/

Facebook tramples Twitter's turf with media-friendly tracking

Facebook is adding a couple of APIs that will let certain media organizations track what's trending on the social network. Certain media partners, such as Buzzfeed, CNN, NBC's Today Show, BSkyB, and Slate (as well as social media marketing firm Mass Relevance) will be getting access to a Public Feed API that allows them to see a …
Iain Thomson, 10 Sep 2013