Articles about Media

Virgin Media hikes broadband, phone prices by five per cent

Virgin Media will jack up the price tag on its broadband and phone service bundles by up to £3.99 from early next year. The Liberty Global-owned company has written to customers to warn them of the price hike, which will hit their bills from February next year. Virgin Media has been fielding complaints about the price rise, …
Kelly Fiveash, 11 Nov 2015

Virgin Media boss urges UK watchdogs not to pick wrong BT battle

Broadband World Forum Virgin Media CEO Tom Mockridge was – just like his peers in the ISP game – preoccupied with regulatory policy during a keynote speech at the Broadband World Forum on Tuesday. In a carefully worded speech, the Kiwi said that the "attack" on BT from rival UK telco bosses, who have called for the company's Openreach division to …
Kelly Fiveash, 20 Oct 2015
Money for nothing by dire straits

I want my EPG, say Windows Media Center users left in dire straits

Users of Microsoft’s Media Center PCs report that their electronic program guides (EPGs) aren't downloading data, or are offering incorrect data, nobbling their ability to use their boxen as video recorders. In the Media Center feedback thread at users report receiving no data, data for the wrong location, images …
Simon Sharwood, 09 Sep 2015

O2 joins Virgin Media as member of weak crypto software club

It turns out that Virgin Media isn't the only telco still using the weak RC4 stream cipher on the more sensitive areas of its website. Step forward O2, which is also stuck on the broken SSL system. The mobile carrier, as spotted by Reg reader Stephen, still transfers customer bank details over the weak crypto algorithm. If …
Kelly Fiveash, 21 Oct 2015

Virgin Media whines about Sky's customer service claims, ad watchdog agrees

It's been a quiet year for ISPs being placed on the naughty step by the UK's advertising watchdog. But today, Sky has been admonished for making misleading and unsubstantiated claims about its customer service. Rival Virgin Media successfully challenged the methodology used by Sky, in which it had boasted that it offered " …
Kelly Fiveash, 11 Nov 2015
Virgin Tivo

Virgin Media starts its broadband-of-the-gaps fibre rollout

Virgin Media has started work connecting customers to the fibre broadband infill it announced in February. The £3bn programme significantly larger than anything planned by BT and represents a growing trend among companies to provide higher speed broadband than available with the UK incumbent. Virgin offers a 152Mbps service, …
Simon Rockman, 22 Jun 2015
Fiber optics pooh-poohs Virgin Media's whinge to Brussels over beefy broadband pot

Virgin Media has whined about the UK government's broadband rollout scheme, claiming that the £680m taxpayer-funded pot of cash doesn't represent "value for money". The cable company has handed its complaint to state aid officials in Brussels. It has also submitted evidence (PDF) to the cross-party culture, media and sport …
Kelly Fiveash, 30 Nov 2015
No junk mail. Pic: gajman, Flickr

Virgin Media filters are still eating our email – Ntlworlders

The woes of Virgin Media account-holders are no closer to being resolved, with continued reports of customers unable to access their email. Last week The Register reported that subscribers affected by the ISP's migration from Google's Gmail service were first forced to wade through hundreds of spam messages to get …
Kat Hall, 16 Oct 2015
Wall of Spam. Pic: freezelight

Virgin Media's SPAM-AGEDDON 'fix' silences mailboxes

Virgin Media customers who are account holders have been struggling – one way or another – to access their emails for days now. Subscribers affected by the ISP's migration from Google's Gmail service were first forced to wade through hundreds of SPAM messages to get to their emails, only to later find that over- …
Kelly Fiveash, 05 Oct 2015
Body toe tag image via Shutterstock

Microsoft discontinues Media Center with Windows 10

Windows Media Center has come to the end of the road with Windows 10. Microsoft’s next client operating system won’t include Redmond’s media software, for recording and playing TV, music and video. General manager for OSG data and fundamentals Gabriel Aul Tweeted: We can confirm that due to decreased usage, Windows Media …
Gavin Clarke, 05 May 2015

Sensitive Virgin Media web pages still stuck on weak crypto software

More than six months since The Register reported that Virgin Media had failed to move away from weak encryption software used on sensitive areas of its website – the ISP is yet to hit the upgrade button. In March, we flagged up security concerns to the Liberty Global-owned firm by pointing out that the RC4 stream cipher used …
Kelly Fiveash, 04 Oct 2015

Virgin Media daddy Liberty Global swoops on Cable & Wireless Communications

Liberty Global – the owner of UK telco Virgin Media – has agreed to buy Caribbean-based operator Cable & Wireless Communications for £3.5bn ($5.3bn). The cash and stock deal extends Cable Cowboy John Malone's lasso into Latin America. CWC said that the buyout would "enhance customer benefits" and allow the business to grow as …
Kelly Fiveash, 17 Nov 2015
Homer Simpson reading on a tablet

Help! Virgin Media FORGETS to renew its security certificate on contact page

Virgin Media has failed to renew its security certificate on the company's 'Contact us' page of its website. It is currently displaying an "untrusted connection" warning about the url. Customers who attempt to contact the Liberty Global-owned cable firm are greeted with the confusing alert that suggests …
Kelly Fiveash, 15 Mar 2015
Spy hides in dustbin, lifts lid to take photograph

Oz media belatedly realises 'spook's charter' is bad (for) news

Australia's media has finally realised that it was a bad idea to turn the Nelson eye to national security laws that passed in 2014. The laws in question, the National Security Legislation Amendment Bill (No.1) 2014, created new crimes of revealing “special intelligence operations” (SIOs), with penalties of five years in jail if …

TalkTalk boss on Joe Garner exit, Virgin Media support for Openreach and THAT attack

ECTA Regulatory Conf '15 TalkTalk boss Dido Harding has described the departure of BT Openreach’s chief Joe Garner as a big headache for the former state monopoly – which is in the midst of battling to retain the infrastructure wing of its business. Garner resigned on Monday, having been poached by Nationwide to head up the building society. Speaking …
Kelly Fiveash, 17 Nov 2015
Boy slapping another boy on the head

Google dumps ISP email support. Virgin Media takes ball, stomps home

Virgin Media plans to shunt its email users over to an in-house system after Google told the cable company that it was ditching Gmail support for ISPs. The Register heard from a number of readers who have been told in recent days about the upcoming changes to the mail service. Virgin Media switched over to Gmail in 2009 and …
Kelly Fiveash, 21 Jul 2015

Virgin Media wins ELEVENTH patent case against Rovi

After eleven claims and seven years, Virgin has won an eleventh patent dispute with Rovi over the design of its user interface after Rovi withdrew the claim of patent infringement. The specific claim was for Electronic Programme Guide software using information downloaded from the internet. The patent is now marked as having …
Simon Rockman, 04 Jun 2015

Virgin Media to splurge BEELLIONS on UK network infrastructure expansion

Virgin Media temporarily pushed BT's shares down more than 2 per cent on Friday, after it announced a juicy £3bn cash injection into Britain's internet infrastructure. The cable company, which was bought by John Malone's Liberty Global roughly 18 months ago, promised to bring broadband speeds of 152 Mbps to four million more …
Kelly Fiveash, 16 Feb 2015
Web browsers 2015

Microsoft: Thanks, Google, we'll have your media codec for Edge

Microsoft says it plans to build support for Google's open source VP9 streaming video codec into its Edge browser, and it's evaluating other open source audio and video formats for the web. The Mountain View Chocolate Factory created VP9 as a replacement for H.264 that delivers better-quality video with lower bandwidth …
Neil McAllister, 08 Sep 2015

Hack like HammerToss: Students spin social media into data siphons

A sextet of security students have released a tool that spins social media networks into stealthy data siphons, a technique already in use by an elite Russian hacking group. The tool released at BSides Las Vegas this week helps hackers emulate the data pillaging tactics of the HammerToss crime group. FireEye last week …
Darren Pauli, 07 Aug 2015
Virgin Media Tivo

Help! Our Virgin Media TiVo boxes are stuck in a loop! Help! Our Virgin..

Virgin Media subscribers are complaining that their TiVo set-top boxes are randomly and repeatedly restarting in what appears to be a widespread service disruption. Lots of Brits posting to the UK cableco's support forum say the TV boxes, provided by Virgin Media, being thrown into reboot loops. The issue appears to have …
Shaun Nichols, 23 Jul 2015

Virgin Media goes TITSUP, RUINS Tuesday evening

Update UK internet service provider Virgin Media suffered a Total Inability To Support Usual Performance (TITSUP) event on Tuesday evening, leaving plenty of subscribers without broadband. The outage appears to have impacted customers across the United Kingdom and to have left the afflicted without terrestrial or wireless broadband …
Simon Sharwood, 01 Apr 2015
Photo From <a target="_blank" href="">Shutterstock</a>

Chechen women swindle ISIS via social media: 'We need roubles to join you xx'

Chechen rozzers have reportedly arrested a trio of jihadi-baiting women who flirted with ISIS fighters online before conning them out of money they sent to pay for a non-existent rendezvous in Syria. Terrorists pledging allegiance to the self-declared caliphate – almost as contentious in name as deed – have made a concerted …
Team Register, 04 Aug 2015

Bezos' bozos swing ban-hammer at media player

Efforts by the Kodi media player's maintainers to keep pirates from sullying its good name haven't been enough to satisfy the copyright cops at Amazon. The app formerly known as XBMC has been pulled from Amazon's app store, on the basis that it facilitates piracy. reports that Amazon flicked the kill-switch on the …

Virgin Media customers suffer YET MORE YouTube buffering blues

An unknown number of Virgin Media customers are once again complaining about YouTube buffering glitches with the cable network. El Reg understands that some subscribers have been griping about the poor service for days. And moany tweets aimed at Virgin Media are stacking up on Twitter. This is the latest in a series of …
Kelly Fiveash, 07 Dec 2014
Vittorio Colao (CEO)

Vodafone IS talking to Virgin Media daddy Liberty Global

Rumours of all kinds of talks between Liberty Global, which owns Virgin Media in the UK and Vodafone, have been rumbling for months. Vodafone's now come out and confirmed those rumours are true. Vodafone put out a release this morning saying: “Vodafone Group Plc ("Vodafone") notes the recent media speculation regarding a …
Simon Rockman, 05 Jun 2015

Trend publishes analysis of yet another Android media handling bug

More details have emerged about yet another Android vulnerability, that, like other recent flaws, revolves around how the Google-backed mobile operating system handles media files. The Android Mediaserver vulnerability might be exploited to perform attacks involving arbitrary code execution, security researchers at Trend Micro …
John Leyden, 18 Aug 2015

100s of Virgin Media customers hit by handset repair glitch, telco admits

Virgin Media has admitted to The Register that hundreds of its mobile customers were left without their handsets for weeks due to a "glitch" with its repair service. The company has also confessed to us that it was yet to process roughly 100 outstanding repairs for its frustrated subscribers, some of whom have been complaining …
Kelly Fiveash, 20 May 2015

Outage STILL hitting Virgin Media Business broadband customers

A number of Virgin Media broadband customers have been cut off due to a firmware update cock-up, The Register can reveal. Customers using the company's Super Hub 1 services were affected by the outage at the beginning of the weekend, with the company saying it is "working to resolve the problem". However, it is unclear how many …
Kat Hall, 03 Dec 2014

Virgin Media struck dumb by NATIONWIDE packet loss balls-up

Virgin Media's broadband network suffered what appeared to be a widespread service disruption on Saturday – the second such weekend, packet loss blunder to have struck the cable company in recent months. Customers complained on VM's forum and Twitter about major performance problems blighting the network. However, it took …
Kelly Fiveash, 16 Nov 2014

Déjà vu: Virgin Media jacks up broadband prices

Virgin Media is once again hiking up the price of its broadband service, while at the same time championing its cable network. The telco has begun telling subscribers who are only signed up to Virgin Media's broadband offering that their bills will increase by £1.50 a month from October this year. It comes after the company, …
Kelly Fiveash, 21 Aug 2014

Virgin Media's ad fibs EXPOSED by bitter rival BT

BT successfully convinced Britain's advertising watchdog to admonish rival ISP Virgin Media for "misleading" its customers with unsubstantiated savings claims. The cable company failed to defend itself against three separate complaints filed by BT, which had griped about five national press ads and one posted on Virgin Media's …
Kelly Fiveash, 10 Dec 2014
BBC Audio Factory logo

BBC bins pricey Windows Media, Audio Factory goes live

The BBC's Audio Factory goes live today, bringing with it the end of streaming audio over Windows Media. The broadcaster flagged the demise of Windows Media last year, when it also announced Audio Factory, a streaming tool delivering audio in the AAC codec over http. Audio Factory aims to standardise Auntie's audio delivery …
Simon Sharwood, 11 Feb 2015
The Art of Social Media

Be quick or be silent: Social media as a business tool

As many readers know I live in the Channel Islands. A while back someone started a very popular Facebook group called “Bad or Good Jersey Businesses”, and the locals are not backward in coming forward with both bouquets and brickbats for businesses they've recently dealt with. Unsurprisingly, more and more business people I …
Dave Cartwright, 03 Aug 2015

Social media data is RIDDLED with human behaviour errors, boffins warn

Researchers who heavily rely on social media data when studying human behaviour have been warned that such information can be very easily skewed. Computer scientists at McGill University in Montreal and Carnegie Mellon University in Pittsburgh said in a paper published yesterday in the Science magazine that trick-cyclists were …
Kelly Fiveash, 30 Nov 2014
David Cameron

Facebook echo chamber: Or, the British media and the election

Comment Given that the election results are nearly all in it's going to be some few femtoseconds before Guardian writer Polly Toynbee starts claiming that it's the right wing media that woefully misinformed the British public and that's why the forces of all that's good and proper didn't win. Given that that's not actually how the …
Tim Worstall, 08 May 2015

VMware: Storage data functions can and WILL migrate to flash media

Comment VMware's CTO has revealed his belief that array and VSAN-level storage data service functions can, and will, move into flash media. He made the point on a recent blog that it is logical for physical block addressing to be dynamic rather than static. A disk drive's firmware maps logical block addresses (LBAs) to physical block …
Chris Mellor, 05 Jan 2015
Cat yawning

Virgin Media takes its time on website crypto upgrade

Virgin Media has failed to upgrade weak encryption software that it uses for sensitive parts of the telco's website, despite complaints from customers who claim to have repeatedly flagged up security concerns to the firm. In parallel with the gripes, Mozilla – which recently told netizens that it planned to end support for the …
Kelly Fiveash, 30 Mar 2015

Virgin Media hit by MORE YouTube buffering glitches

Virgin Media has been battling another round of YouTube buffering glitches on its cable network. Register reader Michelle D’israeli flagged up the latest technical cockup with Google's video-sharing service. She told us that problems first appeared last Thursday (4 September). Subscribers moaned about YouTube being crippled …
Kelly Fiveash, 09 Sep 2014

Spotify smashing new media paradigms with something called ‘video’

Streaming music pioneer Spotify wants to broaden its appeal beyond music buffs by incorporating podcasts, video, and Pandora-style personal “radio stations” into its music service. The enhanced Spotify was unveiled yesterday. The BBC is one of several media partners offering video, along with Vice News, Comedy Central and the …
Andrew Orlowski, 21 May 2015
Traffic cones by Squire Morley. licensed under creative commons 2.0

Video nasty: Two big bugs in VLC media player's core library

A Turkish hacker has revealed two zero-day vulnerabilities in library code used by the popular VLC media player and others. The data execution prevention (CVE-2014-9597) and write access (CVE-2014-9598) violation vulnerabilities could lead to arbitrary code execution, researcher Veysel Hatas said in a post. "VLC Media Player …
Darren Pauli, 20 Jan 2015
Railway line split. Pic: Ian Sane

Blood in the boardroom as Imation ejects from tape media business

Clinton Group execs in charge at struggling Imation have started restructuring the business to make it a tastier dish, discarding its tape media business, selling off property assets and starting a Nexsan array business restructuring exercise. Activist investors at the Clinton Group deposed Imation’s existing board chairman …
Chris Mellor, 29 Sep 2015
Free Realms

Sony to media: stop publishing our stolen stuff or we'll get nasty

Sony Pictures Entertainment has reportedly written a tersely-worded letter to lots of media outlets that have run stories based on material supposedly liberated from its servers. Any stroll through mainstream media today will encounter all manner of salacious celebrity gossip, much of it attributed to emails accessed during the …
Simon Sharwood, 15 Dec 2014

Virgin Media CUTS OFF weekend 'net surfers after embarrassing smut-filtering snafu

Virgin Media customers were hit by an annoying network cockup on Saturday, after the cable company's smut-filtering Web Safe system stupidly blocked lots of websites. Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. Reg reader Red …
Kelly Fiveash, 09 Nov 2014

Cor blimey: Virgin Media pipes 152Mb fibre to 100,000 East Londoners

Virgin Media has announced the largest single expansion of its fibre optic network yet, extending its 152Mb broadband service to 100,000 homes in East London. The area was chosen because it’s close to existing Virgin Media infrastructure. Areas set to receive Virgin's pipes will include Bethnal Green, the Isle of Dogs and West …
DNS? It's a real bind

DNS cockup locks Virgin Media customers out of email

Virgin Media customers who retained their old email addresses are currently blocked from accessing their accounts after the cable company appeared to have made an embarrassing DNS blunder. Legacy NTL account names have apparently been spitting out DNS errors when messages were sent to those email addresses since …
Kelly Fiveash, 26 Aug 2014

Swedish 'Future minister' doesn't do social media

Social media is something you would think your "future minister" is active on. Not so in Sweden. As part of the Prime Minister's office, the minister for "Strategy, Future Issues and Nordic cooperation" is a significant and powerful voice. Kristina Persson's voice does not extend to the internet however. Criticizing his new …
Kieren McCarthy, 28 Oct 2014
Grumpy cat

Virgin Media goes titsup AGAIN. The cause? Yet MORE DNS strife

Virgin Media has declined to comment on yet another DNS outage that hit some of its subscribers on Monday night. The telco, when quizzed by The Register, admitted that it had suffered yet more downtime woe but refused to explain what was behind the company's recent network wobbles. A spokesman at the Liberty Global-owned …
Kelly Fiveash, 08 Jul 2014
A boat full of Fail

Qld government in social media policy linkrot FAIL

Watch what you post – that's the message of a cringe-makingly awful video created by the Queensland Government's Department of Natural Resources and Mines. Seeking to remind banana-bending public servants – those that remain after savage cuts – that they need to be mindful of anything they do on social media, the video (below, …

Virgin Media DOUBLE-PUNCHED by BSkyB AND BT over ad fibs

Virgin Media has been placed on the naughty step by the UK's advertising watchdog following two separate complaints from rival telcos BSkyB and BT. The cable company was berated by BSkyB for misleadingly implying that Sky Sports had been included in Virgin Media's advertised price for its "Big Kahuna Bundle". Broadcasting …
Kelly Fiveash, 15 Oct 2014