Articles about Managed Services

IT gets $AU200 million new spend in Qld budget

The IT sector will be busily trawling through the Australian state of Queensland's budget papers, with the government yesterday announcing tech spends in health, emergency services communications, and online service delivery. Queensland Health, whose troubled history in IT has previously left it out-of-pocket by a cool billion …

Redcentric set to swallow InTechnology MS - sources

A For Sale sign has been pitched outside the HQ of UK firm InTechnology Managed Services for months and it seems CEO Peter Wilkinson is just days away from announcing a buyer. According to our sources, managed services outfit Redcentric has struck a deal with the Harrogate-based public company, whose shares are available to buy …
Paul Kunert, 17 Nov 2013
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BT scoops up Wales PSN contracts, elbows out Logicalis

BT has pipped Logicalis to be the preferred supplier to provide the Welsh public sector with broadband and other IP services in a contract valued at up to £420m over its lifetime. This is a blow for the Welsh Slough-based Logicalis, which from 2007 built a public sector network (PSN) for Wales - the first in Europe - to provide …
Paul Kunert, 08 Aug 2014

IBM takes a shine to Lighthouse, gobbles bouncer-in-the-cloud biz

IBM has acquired upstart Lighthouse Security Group, which lets sysadmins manage user accounts and identities in an off-premises cloud. Big Blue said the privately held Rhode Island firm will, fittingly, join the IT giant's Security Identity and Access Management group. Lighthouse already bases its Gateway service on IBM's Tivoli …
Shaun Nichols, 11 Aug 2014

FireEye buys outfit that lifted the lid on Chinese cyber-espionage

Threat prevention firm FireEye has acquired privately held net security firm Mandiant. The cash and shares deal, announced Monday, is valued at around $1bn. Mandiant is best known for its landmark study into the Chinese APT1 hacking crew last year, which exposed the organisation's tactics and evidence of its links to the Chinese …
John Leyden, 03 Jan 2014
Handshake

Outsourcer Atos outsources hardware, data centre refresh

Outsourcing monster Atos has thrown out the overhaul of its own tech infrastructure to Kelway in a five-year deal valued at £150m in total. The London-based reseller giant will refresh the desktop and data centre hardware estates at Atos' managed services biz in the UK and Ireland, and provide associated services. The contract …
Paul Kunert, 17 Mar 2014

Calling all headhunters: Logicalis seeks UK chief technology officer

Headhunters are scouring the length and breadth of the UK landscape to find a chief techie officer for managed services bigwig Logicalis, El Chan can report. Company stalwart Chris Gabriel is CTO at group level but the operation in Blighty has not had someone in an equivalent local role since Simon Daykin moved into the aviation …
Paul Kunert, 14 Jul 2014

IT crisis looming: 'What if AWS goes pop, runs out of cash?'

Canalys Channels Forum 2014 The big public infrastructure-as-a-service (IaaS) players may be on the brink of a crisis as cataclysmic as the 2008 banking crash, as they slash prices while spending billions on building out and staffing their operations. Or so claimed Steve Brazier, CEO at channel beanie Canalys, who warned resellers steering their customers …
Paul Kunert, 25 Sep 2014
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Phoenix IT Group CEO hatches three year turnaround plan

The latest CEO tasked with taking "overly complicated" profit bleeding Phoenix IT Group out of intensive care says a return to rude health will take multiple years but should not involve major amputations. Industry vet Steve Vaughan came on board in the spring, filling the top job that lay vacant for 17 months, and embarked on a …
Paul Kunert, 11 Jun 2014

Phoenix IT Group CEO: Turnarounds don't happen overnight

The turnaround at Phoenix IT Group initiated by CEO Steve Vaughan was never going to happen overnight and the latest set of declining half-year numbers for the period ended September are testament to that point. The LSE-listed tech services biz this morning reported revenues of £107.4m, down 8.1 per cent on the corresponding six …
Paul Kunert, 25 Nov 2014

Channel's großen Käse roll eyes at vendors' performance under the spread sheets

Bulky channel outfits in EMEA are bringing home the bacon, according to peeps at Canalys. Aggregated figures from eight publicly quoted suppliers in the region revealed an average year-on-year sales growth of eleven per cent in the first quarter of 2014 – more than double that of tech titans collective including HP and Apple. …
Paul Kunert, 03 Jun 2014
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Capita says bye-bye to Updata bigwigs: Been good slurping you

Crapita Capita IT Services is bidding farewell to the boss of acquired broadband network service provider Updata as it slaps the operation together with the exiting Network Managed Services (NMS) division. Surrey-based Updata was acquired for a tasty £80m on April's Fools Day. The exit of Richard Bennett, who was at the helm of …
Paul Kunert, 18 Jun 2014
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Computacenter UK MD heading to Daisy Group as CEO

Enterprise reseller Computacenter’s (CC) outgoing big cheese Neil Muller is set to rock up as Daisy Group chief exec from early next year, The Channel can reveal. The 20-year CC veteran - who spent the last three as UK managing director - quit the business in November for pastures new, and though he refused to reveal his next …
Paul Kunert, 10 Dec 2014
Houses of Parliament at night-time

Multi-billion pound UK.gov tech framework awarded to 33 suppliers

Crown Commercial Services has told 33 suppliers they have tentatively made it onto the pan-public sector Technology Products framework estimated to be worth between £4bn to £6bn over its tenure. Technology Products, initially labelled as IT Products and Services when programme specs were released in January, is a direct …
Paul Kunert, 02 Sep 2014
Flytrap

Security chap writes recipe for Raspberry Pi honeypot network

Honeypots are the perfect bait for corporate IT shops to detect hackers targeting and already within their networks and now one security bod has devised a means to build a battalion of the devices from Raspberry Pis. University of Arizona student Nathan Yee (@nathanmyee) has published instructions for building cheap hardware …
Darren Pauli, 01 Aug 2014
Doomsday clock

Tick-tock, CDW: Mega reseller has 30 months to buy the rest of Kelway

The clock is ticking for NASDAQ-listed CDW to hoover up the remaining share base of Kelway – or leave it for someone else to slurp. As revealed first by The Channel yesterday, the world’s largest tech reseller bought a 35 per cent stake in London-based Kelway in a deal that values the overall business at around £262m. Under the …
Paul Kunert, 07 Nov 2014

SCC: Blighty biz cracked open wallets in 2014, and not JUST for Windows XPocalypse

Customers fleeing end-of-support Windows XP doom coupled with boosts in data centre hosting and managed services wins fuelled top and bottom line goodness at reseller titan SCC in the recently closed fiscal '14. The Birmingham-HQ'd channel giant pushed up turnover for the year ended 31 March by 9.5 per cent to £1.74bn as …
Paul Kunert, 12 May 2014
SuperTim's bacon bounty sarnie

Pricey buys bring home bacon for Alternative Networks...sort of

Hauling in a heavy duty sales director and forking out millions for acquisitions has finally got the revenue dial moving in the right direction for AIM-listed Alternative Networks. It's not done the same for profits, though. The top line had stagnated and operating profits dipped in the previous fiscal year, so the comms-managed …
Paul Kunert, 05 Jun 2014

Alca-Lu stems bleeding, squeezes costs

Alcatel-Lucent is slowly stemming the flow of blood, with IP routing its stand-out performer in the company's most recent quarterly results. In a set of often-depressing sales numbers, the company's IP routing revenues rose 2.2 per cent compared to the third quarter of 2013, the company said. That, however, wasn't enough to …
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Brit schools' supplier Tribune Business Systems RUBBED OUT

Education tech supplier Tribune Business Systems (TBS) has gone into administration due to crippling cash flow issues with FRP Advisory handling the affairs. CEO Sheldon Stoutt was understood to have been looking for additional investment but this did not materialise, and the company called in the receivers in the middle of last …
Paul Kunert, 04 Mar 2014
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Economic recovery? Ha, that was so 2012, says buoyant Bechtle

If Europe was still in fragile economic recovery mode during calendar 2013 someone forgot to tell trend-bucking Bechtle AG, the epitome of efficient German tech reselling. The firm today reported group revenue of €2.27bn, up 8.4 per cent year-on-year and banked a 13 per cent spike in profit before tax of €89.3m and the same per …
Paul Kunert, 18 Mar 2014
 	soylent green - SIMPSONS - copyright 20TH CENTURY FOX FILM CORP.

Your legacy app sniffs the cloud cauldron and retches ... time to try another recipe

The battle between Amazon Web Services, Google and Microsoft for the public cloud gets a lot of attention, but global managed services provider Dimension Data has thrown its hat into an adjacent ring with a new hybrid Windows Server cloud. DiData's service uses Microsoft's Cloud Platform and Hyper-V everywhere, which means a …
Simon Sharwood, 05 May 2014
graph up

KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008
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Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011

Logicalis swallows Jersey-based iConsult

Logicalis Group has devoured Jersey-based hosted-services minnow iConsult for an undisclosed sum. The integrator, part of Datatec Group, took over the Channel Islands business of fallen 2e2 earlier this year, which operates from Guernsey. Now this latest buy gives it a base in Jersey. Jens Montanana, chief exec at Datatec, said …
Paul Kunert, 14 Oct 2013
Confused computer keyboard

Capita: We've spent £150m on acquisitions... SHOW US the MONEY

Serial acquirer Capita IT Services reported a low-single digit revenue jump for the first half of calendar 2014, but given the numerous acquisitions made this looks to be something of a commercial damp squib. The techie arm bulked up sales by just 2.7 per cent year-on-year to £235m in the period, not including the £60m worth of …
Paul Kunert, 23 Jul 2014

Brit education tech supplier comes back to life after collapse

The company formerly known as Tribune Business Systems is about to be reanimated after Dubai-based investment firm VMS bought it out of administration in a classic pre-pack arrangement. As revealed this week, the London-based education supplier called in receivers FRP Advisory after failing to secure additional investment. All …
Paul Kunert, 07 Mar 2014
NPS_EQuinix

It was always Azure thing: NetApp floats boxen into Microsoft's cloud

NetApp is setting up a speedy connection to Microsoft’s Azure cloud so its arrays can have an Azure backend for scaling up capacity, archiving, DR and enabling workload moves. NetApp Private Storage (NPS) for Azure relies on a NetApp box in a managed services type data centre or colo centre like those Equinix operates. A …
Chris Mellor, 16 Jul 2014

Cloud to kill off legacy apps, says Rackspace CEO Taylor Rhodes

Interview Rackspace president and CEO Taylor Rhodes ascended to the latter role just last month, so when our Sydney bureau was offered the chance for a chat, we jumped at it. Here's what Rhodes had to say about Rackspace's decision to stand alone, what it's like watching AWS and Google fight giants fight and more. The Register: Rackspace …
Simon Sharwood, 09 Oct 2014

Optus buries nasty for NBN Co in its annual results

A strong – almost stunning – rate of 3G-to-4G conversion hasn't stopped Australia's number two mobile carrier Optus losing mobile customers to market leader Telstra, and only its rigorous cost-cutting has allowed the carrier to return a profit for FY 2013-2014. Although the carrier's 4G base shot up from 785,000 people in 2013 …
Borg

HDS inks deal with Symantec: Plans to borg archive tech for DO-IT-ALL product set

Hitachi Data Services has extended a deal with Symantec to OEM its NetBackup and Enterprise Vault software so it can supply a single storage array, server, data protection and archiving software product set. Symantec's Brett Simon, VP for global system integrators and partners, said: “This agreement extends our partnership, …
Chris Mellor, 18 Feb 2014

Intrinsic now on third CEO in less than two years

British IT and unified comms reseller Intrinsic Technology has welcomed on board its third chief executive in less than 18 months, with channel veteran Darron Antill the latest to fill the hot seat. Intrinsic went through a management buy-out in summer 2011 led by then-CEO Mike Mason. He headed for the exit the following March, …
Paul Kunert, 26 Sep 2013
slice of pizza

Redcentric wolfs down InTechnology MS, becomes swing-bellied midmarket fatso

Redcentric has devoured InTechnology Managed Services in a reverse takeover* valued at £65m that creates a relative midmarket channel powerhouse. Under the terms of the deal, first revealed by The Channel this weekend, 80 million shares priced at 80 pence each will be placed with institutional investors to raise £64m and the …
Paul Kunert, 18 Nov 2013
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Rigby dynasty to retain control at SCC - 'no IPO for us'

SCC CEO James Rigby plans to pass the privately owned biz to the next generation of the clan rather than co-crafting a retirement plan with his brother based on a flotation or trade sale. The Rigby dynasty's Midlands empire, which includes service-based reseller SCC at its heart, sold distie wing SDG to Tech Data in 2012 for $ …
Paul Kunert, 18 Feb 2014
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EMC hires channel veteran as new EMEA COO

Exclusive Former Colt Technology Services grand fromage Simon Walsh is set to become one of the top brass at EMC EMEA, according to multiple industry sources. Walsh, an exec director at Colt, exited the business back in November along with a couple of his lieutenants following nearly three years at the firm. Sources told us that Walsh …
Paul Kunert, 15 Jan 2014

CEO of Brit biz Phoenix plans to 'ram-raid' old friend, new enemy Cisco

The boss at Brit services provider Phoenix IT Group wants to "ram raid" former vendor partner Cisco. The UK biz is currently bulking out its portfolio, with Chinese networking firm Huawei Enterprise the latest addition. In the autumnal months last year, Cisco wrote to 1,000 firms across EMEA telling them it was withdrawing …
Paul Kunert, 11 Jul 2014
Columns of coins in the cloud

Could Cisco's Intercloud give it another chokehold on the Internet?

Interview When companies around the world are still running $40bn worth of your networking kit that is officially classified as past end-of-life, you might have to learn a few new tricks to keep the revenue coming in. Or even better, dream up a whole new strategy. So, let’s think this through. We’ll probably need a few buzzwords. Cloud is …
Joe Fay, 17 Dec 2014

Brit IT firm turnaround man: He's fixed the broken toilet, can he fix the busted biz?

It has been four months since Phoenix IT Group brought in its Mr Fix It, a chief executive tasked with reversing the misfortunes of the stumbling tech services company. Hired in March, Steve Vaughan has spent most of his time re-writing company strategy, but in his spare time got the broken disabled toilet in the Northampton …
Paul Kunert, 18 Jul 2014
Acronis logotype

Acronis CEO: Anyone can undercut Amazon. Reg hack: Prove it

Blocks and Files Data backup company Acronis Storage is going to enable cloud storage service providers to undercut Amazon S3 storage pricing, according to its CEO. When the storage desk at El Reg expressed doubt, and even disbelief, based in part on Amazon's price-cutting history, Serguei Beloussov, Acronis' chief exec, said we didn't know what …
Chris Mellor, 17 Oct 2013
cloud_channel

Cloud storage gateway firm: Selling to end users? Meh. We'll leave it to CSPs, et CTERA

A briefing from folks at cloud storage gateway upstart CTERA revealed there was more to the firm than Reg storage desk had thought. CTERA was founded by Liran Eshel and Zohar Kaufman after experience running a company in the SMB network security area and producing appliances. Eshel is CTERA’s CEO and Kaufmann its VP for research …
Chris Mellor, 10 Apr 2014
Marks and Spencer logo

M&S ties up managed services deal with Computacenter

Computacenter Services has won a £19m managed IT contract with UK retail behemoth Marks & Spencer (M&S). Under the deal, Computacenter will provide infrastructure and software management support for 4,000 M&S head office staff across six sites over the next five years. The new agreement, which plumps up an existing relationship …
Kelly Fiveash, 13 Dec 2007
Angry woman on mobile

Mobile giants: 4G is so yesterday. Better IT can kickstart revenue growth

Just as operators struggle to make direct profit improvements from LTE, so the vendors have long given up on 4G upgrades being the solution to all their problems. LTE is the most significant factor in driving revenue growth for the big five infrastructure suppliers, for sure, but the margins and differentiation in the equipment …
Wireless Watch, 07 Nov 2014
Euro notes

Ah, so that's why French IT giant Atos is officially full of Bull

The old adage that there's safety in numbers could well be applied to systems integrators Bull and Atos as they come together in a marriage due to be consummated next month. The theory behind Atos's €620m (£490m) bid to buy cloudy and security biz Bull is to plug gaps in the portfolio, bag more customers and wring out some costs …
Paul Kunert, 29 Jul 2014
closed_sign shut down under collapsed liquidation

Watch out, channel biz: Mega-services models will cut you if they can

Does the channel as we know it have any relevance to customers in today’s very complicated technical world? Forgetting the emotional kneejerk responses, which I can anticipate coming immediately, and the indignant shrieks of outrage from some legacy organisations and their dinosaur management who believe they have the right to …
Ian French, 22 Jun 2012

Redstone's chief bean counter resigns as biz slowly dismantles itself

Networks integrator Redstone has revealed that its chief bean counter, Peter Hallett, has resigned in the wake of the demerger with its managed services arm. Back in February, Redstone confirmed plans to spin off its network managed services biz into a newly incorporated firm, Redcentric, a process that completed in April with …
Paul Kunert, 28 Jun 2013
Huawei P1

European networks giants have adjusted to life with Huawei at last

Analysis The wireless infrastructure vendors were uncharacteristically upbeat in their second quarter results announcements. The impact of Huawei and ZTE has overshadowed them for so long that it seemed like a permanent fixture, but to a great extent, the western suppliers, and their shareholders, have now adjusted to the reality of …
Wireless Watch, 04 Aug 2014

Rebounding Brit IT market beefs up Computacenter top line

Computacenter vaulted the £3bn barrier for the first time in its history during 2013 after bagging some meaty services and product deals in Blighty, but one-off charges in continental subsidiaries weighed heavy on the bottom line. Group revenues for one of Europe's largest resellers bounced 2.5 per cent year-on-year in constant …
Paul Kunert, 11 Mar 2014
CenturyLink takes a stand at Cloud Expo Europe

If you don't GRIP it tightly, lonely enterprise cloud will WANDER

At the colo shows of DCW and CEE at the Excel Centre in London last week, it was evident that the body of the data centre is trying to keep fit with efficiency improvements, yet the mind of the cloud is given to wander. It has become quite a problem as users take the initiative and resort to shadow IT solutions as company cloud …
Bob Dormon, 05 Mar 2014
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UK reseller titan Kelway's valuation heading north of £200m, say insiders

The first round of Kelway's sales process is understood to be over and the buy price has drifted north of £200m, or so say our insiders. Interested venture capitalists are still believed to be at the negotiating table, as are some trade buyers, with investment banker William Blair, appointed in January, overseeing the …
Paul Kunert, 26 Jun 2014
closed_sign shut down under collapsed liquidation

RM begins redundancy talks with defenestrated hardware staff

Spare a thought for the poor souls at education supplier RM, which started its redundancy consultation period yesterday in the wake of the company's decision to shutter its PC production facility. RM confirmed last month that some 300 people in its Education Technology unit will be laid off as it tries to carve out a brighter …
Paul Kunert, 20 Nov 2013