Articles about Managed Services

Shop Direct Skyways House entrance

IBM cuts down Amazon with cloudy 10-year ShopDirect deal

IBM has landed a 10-year cloud and services contract with one of the UK’s biggest and most aggressive privately held firms. Shop Direct, the firm behind Very.co.uk and owner of the Littlewoods brand, will use IBM’s SoftLayer cloud. Financial terms of the contract were not revealed. Andy Wolfe, Shop Direct CIO, told The Reg …
Gavin Clarke, 09 Feb 2015
SOURCE:  http://www.sxc.hu/browse.phtml?f=view&id=1412135

Leaky channel tanker Phoenix IT Group: It's steady as she goes

Investors received no nasty surprises in a trading update from leaky channel tanker Phoenix IT Group as the turnaround plan plotted by the latest exec at the helm remains on course. The infrastructure and managed services outfit said in an interim management statement covering 1 April until 11 August that trade is “broadly in …
Paul Kunert, 12 Aug 2014
IBM PC 5150

IBM bags multi-billion dollar outsourcing deal with ABN AMRO

IBM has bagged a multi-billion dollar 10-year deal with Dutch bank ABN AMRO, the second major European outsourcing win for the company in the last month. The deal is likely to bring cheer to Big Blue, following its recent "disappointing" third-quarter results. The deal includes a private IBM cloud, mobile computing, managed …
Kat Hall, 01 Dec 2014

Cisco greedily slurps up private cloud-AAS upstart Metacloud

Cisco is buying Metacloud, a startup that promises to spin-up OpenStack clouds both privately and as a service. Metacloud will be folded into Cisco’s Cloud Infrastructure and Managed Services unit, building Cisco’s InterCloud initiative – which the firm announced in March. Cisco chief executive John Chambers pledged he’d spend …
Gavin Clarke, 17 Sep 2014
Minority Report. Source: Twentieth Century Fox Home Entertainment

Cisco offers carriers adware-as-a-service for fun and profit

MWC 2015 Cisco has clouded up a new way to snoop on mobile users “combine network, user, and business intelligence … to realise business outcomes.” Announced at Mobile World Congress, Mobility IQ is a SaaS offering that the company says provides real-time information on Wi-Fi, 3G and LTE networks, covering network performance and user …
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Wunderbar! Bechtle chairman fizzles after sizzling financials

Sprawling German-owned tech reseller Bechtle AG today reported a double digit spike in revenues as it made ground both in the relatively sluggish home markets and abroad, helped by acquisitions. Turnover in calendar Q2 was up 16.4 per cent to €603.7m (£482m) including a 14.6 jump in domestic revenues to €403.4m as those outside …
Paul Kunert, 08 Aug 2014

Dell director Poskett leaves Dell for new role at … Dell

Less than two months after rocking up as Dell UK’s public sector enterprise solutions director , Dave Poskett is set to perch his backside on a new hot seat at, erm, the Texan tech baron. The industry vet is set to run the enterprise solutiuons channels for the privately held organisation, reporting to Peter Barnes, chieftain of …
Paul Kunert, 22 Jan 2015
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Logicalis: World Cup and IBM kit drop-off hit us hard in H1

Excitable Brazilian firms initiated a network spending freeze during the World that led to a $50m drop-off in kit sales for Logicalis, the integrator’s parent company Datatec said today. Turnover for the first half of fiscal 15 ended August came in seven per cent below the same period a year ago at $714.4m, which when coupled …
Paul Kunert, 15 Oct 2014

Brit biz Phoenix IT Group confirms £16m of contract wins

A flurry of biz wins worth more than £16m were this morning confirmed by the new CEO at Phoenix IT Group - the man brought in to turn the loss-making British firm into a profit generating machine. Former EDS and Synstar exec Steve Vaughan, was hired in March to design a turnaround plan, which includes the, er, mind-blowing …
Paul Kunert, 16 Jul 2014
Clouds in blue sky

Who's afraid of a virtual switch? Not big bad Brocade

The burgeoning market for bare-metal Ethernet switches isn't bothering Brocade, according to A/NZ senior director Gary Denman. Speaking to the media over a brace of start-of-year announcements, Denman said the bare-metal market, championed by Web giants like Facebook, remains a niche model. While Brocade is aware that companies …

IBM ponders least-cost cloud-brokering service after scoring patent

IBM has claimed a patent for “Routing Service Requests Based on Lowest Actual Cost within a Federated Virtual Service Cloud” that it says “automatically pools cloud computing resources from disparate cloud centers, enabling clients to improve performance and save money by reducing the amount of manual intervention needed to …
Simon Sharwood, 10 Dec 2014
Apple Maiden data center Teradata

CAGE MATCH: Microsoft, Dell open co-located bit barns in Oz

Microsoft has let slip one of its least-well-guarded secrets: two new Azure bit barns will go live in Australia next week, as predicted by Vulture South. The opening will coincide with TechEd Sydney, and was revealed in one of Redmond's “Cloud Day” announcements (spotted by Lifehacker AU). In that emission, Redmond promised “ …
Simon Sharwood, 21 Oct 2014

UK public sector biz keeps French giant Atos buoyant

Sales at French outsourcing giant Atos rose 5.1 per cent to €9.1bn (£5.9bn) for its full-year 2014, buoyed by UK public sector spend. Net income was €283m (£183m), up a respectable nine per cent from the previous year. However, the firm said when currency exchange was taken into account, sales dropped 1.1 per cent on last year …
Kat Hall, 19 Feb 2015
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Hungry Advanced Computer Software gets swallowed for £725m

Acquisition-hungry Advanced Computer Software (ACS) has itself been acquired by private equity firm Vista for £725m. Vin Murria, chief executive of the healthcare and biz management software and services firm, said the deal would help ACS move to its "next stage of its growth". She said: "ACS' value has grown from £32m to £725m …
Kat Hall, 25 Nov 2014

Daisy Group: so long AIM, it's been emotional, sort of

The soon-to-be-private B2B comms and tech supplier Daisy Group confirmed this morning that its shares will be yanked from the Alternative Investment Market from 22 January. The previously agreed 185-pence per share offer from a consortium led by CEO Matthew Riley was declared unconditional this month, valuing the firm at £494m …
Paul Kunert, 19 Dec 2014

Kcom: Whoops – our traditional carrier biz is going nowhere

Brit telco Kcom this morning issued a stark warning about the state of customer demand for traditional carrier services – as it outlined an unremarkable set numbers for its fiscal 2014 year. The LSE-listed supplier of broadband and tech services, which this week secured a £200m revolving credit facility until June 2019, saw …
Paul Kunert, 06 Jun 2014

IT gets $AU200 million new spend in Qld budget

The IT sector will be busily trawling through the Australian state of Queensland's budget papers, with the government yesterday announcing tech spends in health, emergency services communications, and online service delivery. Queensland Health, whose troubled history in IT has previously left it out-of-pocket by a cool billion …

Redcentric set to swallow InTechnology MS - sources

A For Sale sign has been pitched outside the HQ of UK firm InTechnology Managed Services for months and it seems CEO Peter Wilkinson is just days away from announcing a buyer. According to our sources, managed services outfit Redcentric has struck a deal with the Harrogate-based public company, whose shares are available to buy …
Paul Kunert, 17 Nov 2013
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SCC: Brit biz are buying again, but as for mainland Europe ...

The much-used channel phrase ‘revenue is vanity and profit is sanity’ could easily be applied to mid-market reseller hulk SCC as it opened up on results for the first half of fiscal 2015. From its Midlands HQ, the Rigby clan’s last technology business turned over £729m at group level in the six months to the end of September, …
Paul Kunert, 06 Nov 2014
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Don't RELAX! Euro tech market still 'volatile' – Datatec

Logicalis is locked in recovery mode following the sales crash during last year’s World Cup and the loss of the Wales PSN contract to BT, but it is the Westcon distribution arm of parent Datatec that is really motoring. The group, listed on both AIM and South Africa's Johannesburg Stock Exchange, reiterated today in an interim …
Paul Kunert, 15 Jan 2015

FireEye buys outfit that lifted the lid on Chinese cyber-espionage

Threat prevention firm FireEye has acquired privately held net security firm Mandiant. The cash and shares deal, announced Monday, is valued at around $1bn. Mandiant is best known for its landmark study into the Chinese APT1 hacking crew last year, which exposed the organisation's tactics and evidence of its links to the Chinese …
John Leyden, 03 Jan 2014
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BT scoops up Wales PSN contracts, elbows out Logicalis

BT has pipped Logicalis to be the preferred supplier to provide the Welsh public sector with broadband and other IP services in a contract valued at up to £420m over its lifetime. This is a blow for the Welsh Slough-based Logicalis, which from 2007 built a public sector network (PSN) for Wales - the first in Europe - to provide …
Paul Kunert, 08 Aug 2014

IBM takes a shine to Lighthouse, gobbles bouncer-in-the-cloud biz

IBM has acquired upstart Lighthouse Security Group, which lets sysadmins manage user accounts and identities in an off-premises cloud. Big Blue said the privately held Rhode Island firm will, fittingly, join the IT giant's Security Identity and Access Management group. Lighthouse already bases its Gateway service on IBM's Tivoli …
Shaun Nichols, 11 Aug 2014
Handshake

Outsourcer Atos outsources hardware, data centre refresh

Outsourcing monster Atos has thrown out the overhaul of its own tech infrastructure to Kelway in a five-year deal valued at £150m in total. The London-based reseller giant will refresh the desktop and data centre hardware estates at Atos' managed services biz in the UK and Ireland, and provide associated services. The contract …
Paul Kunert, 17 Mar 2014

Calling all headhunters: Logicalis seeks UK chief technology officer

Headhunters are scouring the length and breadth of the UK landscape to find a chief techie officer for managed services bigwig Logicalis, El Chan can report. Company stalwart Chris Gabriel is CTO at group level but the operation in Blighty has not had someone in an equivalent local role since Simon Daykin moved into the aviation …
Paul Kunert, 14 Jul 2014
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KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008
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Phoenix IT Group CEO hatches three year turnaround plan

The latest CEO tasked with taking "overly complicated" profit bleeding Phoenix IT Group out of intensive care says a return to rude health will take multiple years but should not involve major amputations. Industry vet Steve Vaughan came on board in the spring, filling the top job that lay vacant for 17 months, and embarked on a …
Paul Kunert, 11 Jun 2014

IT crisis looming: 'What if AWS goes pop, runs out of cash?'

Canalys Channels Forum 2014 The big public infrastructure-as-a-service (IaaS) players may be on the brink of a crisis as cataclysmic as the 2008 banking crash, as they slash prices while spending billions on building out and staffing their operations. Or so claimed Steve Brazier, CEO at channel beanie Canalys, who warned resellers steering their customers …
Paul Kunert, 25 Sep 2014

Channel's großen Käse roll eyes at vendors' performance under the spread sheets

Bulky channel outfits in EMEA are bringing home the bacon, according to peeps at Canalys. Aggregated figures from eight publicly quoted suppliers in the region revealed an average year-on-year sales growth of eleven per cent in the first quarter of 2014 – more than double that of tech titans collective including HP and Apple. …
Paul Kunert, 03 Jun 2014
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Capita says bye-bye to Updata bigwigs: Been good slurping you

Crapita Capita IT Services is bidding farewell to the boss of acquired broadband network service provider Updata as it slaps the operation together with the exiting Network Managed Services (NMS) division. Surrey-based Updata was acquired for a tasty £80m on April's Fools Day. The exit of Richard Bennett, who was at the helm of …
Paul Kunert, 18 Jun 2014

Phoenix IT Group CEO: Turnarounds don't happen overnight

The turnaround at Phoenix IT Group initiated by CEO Steve Vaughan was never going to happen overnight and the latest set of declining half-year numbers for the period ended September are testament to that point. The LSE-listed tech services biz this morning reported revenues of £107.4m, down 8.1 per cent on the corresponding six …
Paul Kunert, 25 Nov 2014
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Computacenter UK MD heading to Daisy Group as CEO

Enterprise reseller Computacenter’s (CC) outgoing big cheese Neil Muller is set to rock up as Daisy Group chief exec from early next year, The Channel can reveal. The 20-year CC veteran - who spent the last three as UK managing director - quit the business in November for pastures new, and though he refused to reveal his next …
Paul Kunert, 10 Dec 2014
Houses of Parliament at night-time

Multi-billion pound UK.gov tech framework awarded to 33 suppliers

Crown Commercial Services has told 33 suppliers they have tentatively made it onto the pan-public sector Technology Products framework estimated to be worth between £4bn to £6bn over its tenure. Technology Products, initially labelled as IT Products and Services when programme specs were released in January, is a direct …
Paul Kunert, 02 Sep 2014
Flytrap

Security chap writes recipe for Raspberry Pi honeypot network

Honeypots are the perfect bait for corporate IT shops to detect hackers targeting and already within their networks and now one security bod has devised a means to build a battalion of the devices from Raspberry Pis. University of Arizona student Nathan Yee (@nathanmyee) has published instructions for building cheap hardware …
Darren Pauli, 01 Aug 2014

SCC: Blighty biz cracked open wallets in 2014, and not JUST for Windows XPocalypse

Customers fleeing end-of-support Windows XP doom coupled with boosts in data centre hosting and managed services wins fuelled top and bottom line goodness at reseller titan SCC in the recently closed fiscal '14. The Birmingham-HQ'd channel giant pushed up turnover for the year ended 31 March by 9.5 per cent to £1.74bn as …
Paul Kunert, 12 May 2014
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Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011
SuperTim's bacon bounty sarnie

Pricey buys bring home bacon for Alternative Networks...sort of

Hauling in a heavy duty sales director and forking out millions for acquisitions has finally got the revenue dial moving in the right direction for AIM-listed Alternative Networks. It's not done the same for profits, though. The top line had stagnated and operating profits dipped in the previous fiscal year, so the comms-managed …
Paul Kunert, 05 Jun 2014
Doomsday clock

Tick-tock, CDW: Mega reseller has 30 months to buy the rest of Kelway

The clock is ticking for NASDAQ-listed CDW to hoover up the remaining share base of Kelway – or leave it for someone else to slurp. As revealed first by The Channel yesterday, the world’s largest tech reseller bought a 35 per cent stake in London-based Kelway in a deal that values the overall business at around £262m. Under the …
Paul Kunert, 07 Nov 2014
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Brit schools' supplier Tribune Business Systems RUBBED OUT

Education tech supplier Tribune Business Systems (TBS) has gone into administration due to crippling cash flow issues with FRP Advisory handling the affairs. CEO Sheldon Stoutt was understood to have been looking for additional investment but this did not materialise, and the company called in the receivers in the middle of last …
Paul Kunert, 04 Mar 2014
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Economic recovery? Ha, that was so 2012, says buoyant Bechtle

If Europe was still in fragile economic recovery mode during calendar 2013 someone forgot to tell trend-bucking Bechtle AG, the epitome of efficient German tech reselling. The firm today reported group revenue of €2.27bn, up 8.4 per cent year-on-year and banked a 13 per cent spike in profit before tax of €89.3m and the same per …
Paul Kunert, 18 Mar 2014
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Your legacy app sniffs the cloud cauldron and retches ... time to try another recipe

The battle between Amazon Web Services, Google and Microsoft for the public cloud gets a lot of attention, but global managed services provider Dimension Data has thrown its hat into an adjacent ring with a new hybrid Windows Server cloud. DiData's service uses Microsoft's Cloud Platform and Hyper-V everywhere, which means a …
Simon Sharwood, 05 May 2014

Alca-Lu stems bleeding, squeezes costs

Alcatel-Lucent is slowly stemming the flow of blood, with IP routing its stand-out performer in the company's most recent quarterly results. In a set of often-depressing sales numbers, the company's IP routing revenues rose 2.2 per cent compared to the third quarter of 2013, the company said. That, however, wasn't enough to …

Logicalis swallows Jersey-based iConsult

Logicalis Group has devoured Jersey-based hosted-services minnow iConsult for an undisclosed sum. The integrator, part of Datatec Group, took over the Channel Islands business of fallen 2e2 earlier this year, which operates from Guernsey. Now this latest buy gives it a base in Jersey. Jens Montanana, chief exec at Datatec, said …
Paul Kunert, 14 Oct 2013

IBM to cut '118k jobs worldwide' – report claims

Updated IBM is reportedly planning to jettison 118,000 workers to counter 11 quarters of declining sales and the impact of shifting industry demand – which, if true, would make it one of the biggest corporate culls on record. El Chan recently broke the huge divisional revamp at Big Blue in a worldwide exclusive, with a series of new …
Paul Kunert, 26 Jan 2015
Confused computer keyboard

Capita: We've spent £150m on acquisitions... SHOW US the MONEY

Serial acquirer Capita IT Services reported a low-single digit revenue jump for the first half of calendar 2014, but given the numerous acquisitions made this looks to be something of a commercial damp squib. The techie arm bulked up sales by just 2.7 per cent year-on-year to £235m in the period, not including the £60m worth of …
Paul Kunert, 23 Jul 2014

Brit education tech supplier comes back to life after collapse

The company formerly known as Tribune Business Systems is about to be reanimated after Dubai-based investment firm VMS bought it out of administration in a classic pre-pack arrangement. As revealed this week, the London-based education supplier called in receivers FRP Advisory after failing to secure additional investment. All …
Paul Kunert, 07 Mar 2014
Marks and Spencer logo

M&S ties up managed services deal with Computacenter

Computacenter Services has won a £19m managed IT contract with UK retail behemoth Marks & Spencer (M&S). Under the deal, Computacenter will provide infrastructure and software management support for 4,000 M&S head office staff across six sites over the next five years. The new agreement, which plumps up an existing relationship …
Kelly Fiveash, 13 Dec 2007

Intrinsic now on third CEO in less than two years

British IT and unified comms reseller Intrinsic Technology has welcomed on board its third chief executive in less than 18 months, with channel veteran Darron Antill the latest to fill the hot seat. Intrinsic went through a management buy-out in summer 2011 led by then-CEO Mike Mason. He headed for the exit the following March, …
Paul Kunert, 26 Sep 2013
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It was always Azure thing: NetApp floats boxen into Microsoft's cloud

NetApp is setting up a speedy connection to Microsoft’s Azure cloud so its arrays can have an Azure backend for scaling up capacity, archiving, DR and enabling workload moves. NetApp Private Storage (NPS) for Azure relies on a NetApp box in a managed services type data centre or colo centre like those Equinix operates. A …
Chris Mellor, 16 Jul 2014
Borg

HDS inks deal with Symantec: Plans to borg archive tech for DO-IT-ALL product set

Hitachi Data Services has extended a deal with Symantec to OEM its NetBackup and Enterprise Vault software so it can supply a single storage array, server, data protection and archiving software product set. Symantec's Brett Simon, VP for global system integrators and partners, said: “This agreement extends our partnership, …
Chris Mellor, 18 Feb 2014