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Articles about Managed Services

Redstone

Redstone scourged clean of black ink by rough passage to service-land

The first set of prelims from managed infrastructure player Redstone are out and they tell the tale of a business that is making the not-so-simple transition from old world reselling to an age when tech is bought as a service. This migration was not without its challenges for senior management, who in April spun out the managed …
Paul Kunert, 11 Sep 2013

Big data minnow swallowed by security player Accumuli

AIM-listed specialist security player Accumuli has coughed £1.9m for small Bracknell-based big data analytics reseller and integrator EQUALIS, it confirmed to the City today. This bolt-on-buy adds a seven-strong band of big data boffins that sell software from Splunk - for which EQUALIS is Blighty's only authorised training …
Paul Kunert, 02 Dec 2013

New CEO, CTO for Riak database upstart Basho emerge from the cloud

Basho's new chief executive and chief technology officers are said to be Adam Wray, formerly of Tier 3, and Dave McCrory of Warner Music Group, respectively. Basho is the company which stewards the development of the distributed database Riak. The Register exclusively reported that the company lost its chief architect, chief …
Jack Clark, 13 Mar 2014
closed_sign shut down under collapsed liquidation

2014: The year of the cloudy biz bankruptcy... or maybe it isn't?

Once again the channel has proved to be a hardy bunch as insolvencies remained pretty much stable in 2013, despite a meltdown in some areas of tech infrastructure spending. Some 293 resellers bit the dust in the previous calendar 12 months, versus 285 in the previous year: a 2.8 per cent rise. 66 hit the wall in Q4, up from 57 …
Paul Kunert, 23 Jan 2014
Flying into a datastorm Credit: P Widling

Cloud upstart Nirvanix bins another round of US sales bods

Cloud storage biz Nirvanix has laid off some US sales staff as new veep Tina Gravel sweeps through the organisation. The company's worldwide sales head used to be Erik Hardy. He's now at Blue Coat Systems as vice-president for global accounts and service providers. Nirvanix's marketing VP Steve Zivanic told us: We recently …
Chris Mellor, 22 Nov 2012
Marks and Spencer logo

M&S ties up managed services deal with Computacenter

Computacenter Services has won a £19m managed IT contract with UK retail behemoth Marks & Spencer (M&S). Under the deal, Computacenter will provide infrastructure and software management support for 4,000 M&S head office staff across six sites over the next five years. The new agreement, which plumps up an existing relationship …
Kelly Fiveash, 13 Dec 2007
The Register breaking news

IBM adds platform services to SmartCloud

System vendors have two choices: start their own clouds using their own iron or lose control of customers to someone who does. And they also have to give customers a chance to build similar private clouds based on their wares. IBM, like Dell, Oracle, and soon Hewlett-Packard when it announces its cloud, has decided to build its …
management cio2

Brit IT veteran Kelly takes job at investment advisory firm

A British tech biz veteran and former bigwig at integrator Logicalis UK, Tom Kelly, has landed at mid-market M&A and debt advisory firm Livingstone. He joins Livingstone as IT and managed services sector advisor to help further boost its presence in Blighty's tech space, perhaps a sign of the local market's improving fortunes. …
Paul Kunert, 09 Oct 2013

Cisco pilot seeks to determine UK impact of US-made channel schemes

Cisco is running a pilot with Gold-accredited channel partner Logicalis to ascertain the impact that sales programmes designed in the US have had on the operation in Britain. Vendors invariably construct schemes for channel players in their homeland and then distribute them globally without making any adjustments for local …
Paul Kunert, 29 May 2013

MYRA HINDLEY found working in Capita's benefits & revenues unit

An eerie silence engulfed Capita this month when top brass informed the workforce that Myra Hindley was among them. No, the child murderer has not risen from the grave. Actress Hazel Mrozek, a part-time staffer at Capita's revenues and benefits business, has taken on a role playing Hindley in an upcoming TV programme. In a note …
Paul Kunert, 26 Jul 2013

Micro P consumes security minnow Cohort Technology

Micro P has hoovered up fellow Basingstoke-based virtualisation, security and comms distie Cohort Technology for an undisclosed fee. This adds some 14 new vendors to Micro P, itself owned by Irish conglomerate DCC, with the most notable names including ShoreTel, Citrix and Stonesoft. In addition to product distribution, Cohort …
Paul Kunert, 04 Oct 2013
A US Army M1A1 Abrams tank heads out on a mission from Forward Operating Base MacKenzie in Iraq on October 27, 2004

Microsoft rallies channel troops: Sell, sell, sell our spanking new 'Cloud OS'

Microsoft has flexed its on-premises software expertise and armed 25 IT service providers with Redmond technology – so they can snatch back customers lured by siren calls emanating from Amazon Web Services. The new "Cloud OS Network" involves Microsoft dispersing its "Cloud OS" technology among a slew of resellers, distributors …
Jack Clark, 12 Dec 2013

Phoenix IT group's profits turn to smoking pile of ashes

Managers at the beleaguered Phoenix IT group haven't had much luck in fiscal '13, with personnel changes, accounting woes and the flatlining economy all weighing heavily on them. The meagre fruits of their labour were laid bare yesterday. Phoenix made an underlying profit from operations of £19m in the twelve months to 31 March …
Paul Kunert, 04 Jun 2013
KCom

Flat is the new bulging, down at Kcom

If flat is the new growth in the channel then comms services provider Kcom turned in a reasonably steady performance for fiscal '13 ended in March. Turnover dipped 3.7 per cent on the previous fiscal to £372.9m, and operating profit came in nearly five per cent down year-on-year to £54.9m including £2.2m of personnel …
Paul Kunert, 07 Jun 2013
sold sign

Advanced Computer Software gobbles Fabric Technologies

Advanced Computer Software Group has acquired London-based services reseller Fabric Technologies for £4.6m in cash. The firm will be incorporated into ACS' 365 Managed Services division, also based in the capital, adding some 160 mid-market clients in bank and other professional services. Vin Murria, chief exec at ACS - a …
Paul Kunert, 01 May 2012
Logicalis

Logicalis CEO reveals blueprint for gobbled 2e2 Euro biz

Logicalis CEO Ian Cook says his biz will use the IT Service Management (ITSM) unit in the Dutch operation acquired from 2e2 as a consulting "centre of excellence" for the entire group. Integrator Logicalis - owned by Datatec - yesterday coughed up €24m for 2e2's businesses in Spain, the Netherlands, Ireland and the Channel …
Paul Kunert, 05 Mar 2013
New telstra logo

Telstra, Moto in lead for $AU450m-plus wireless contract

Telstra and Motorola have been named as the preferred tenderers for a major refresh of the Queensland Government's public safety networks. Over the 15 year life of the contract, the government expects the network to cost $AU457.3 million, with the first $AU56.7 million allocated this year to get coverage in Brisbane, the Gold …
australia

Australia's new year tech headlines … for 2015!

Technology predictions are a dime a dozen at this time of year, because vendor-land stops even releasing press releases about version 6.3 of its products. With that news-making tactic abandoned, vendors and their PR armies move on to “predictions” offering searing insights. Security vendors point out that our hyper-connected …
Simon Sharwood, 19 Dec 2013
box_shifting_channel

UK channel firms rabbit-punch recession in Q4: Sales are HUGE

Blighty is again the largest tech sales territory in the European channels* after distributors reported a near double-digit growth spurt in Q4, fuelled by mobility, software and er... desktops. Numbers are in from Context, which tracks all major wholesalers' sales-out data - the kit that customers are actually buying - showing …
Paul Kunert, 27 Jan 2014

RM CEO: We didn't even try to sell PC biz before killing it

Education tech supplier RM didn't even test the appetite among rivals or privateer equity firms to buy its flattering PC biz before murdering it because the business was only just keeping its head above water. The long-standing system builder this week quit the business to concentrate on higher margin software and services. …
Paul Kunert, 01 Nov 2013
big droplets falling from rain cloud

Quantum: You know how EVERYONE's moved to the cloud? Yep... us too.

Disk and tape data protection provider Quantum is morphing into a cloud-based managed services provider, according to a company executive. Henrik Rosendahl, Quantum's senior veep for cloud solutions, confirmed the company's move away from hardware and into the cloud in a video interview at the 12th International Cloud Expo …
Chris Mellor, 09 Jul 2013

Not so fast with the bubbly, RM: IT biz faces £40m schools-sized hole

Just when education supplier RM is getting itself back on track, it has revealed that a £40m black hole will emerge in its accounts when Blighty's Building Schools for the Future programme is finally shuttered. The UK firm stumbled in fiscal 2011 as it posted steep losses, managed to recover somewhat in fiscal 2012 and is back …
Paul Kunert, 08 Jul 2013

Dell tried gobbling doomed Brit IT giant 2e2 for £350m, say insiders

Dell narrowly avoided buying Brit IT giant 2e2 before the integrator went titsup, say sources close to the £350m talks. The negotiations collapsed after 2e2's venture-capital backers Duke Street Capital held out for more. Both sides met across the table a year ago, long before 2e2's UK operations nosedived into administration. A …
Paul Kunert, 16 Apr 2013
Redstone

Project delays slam Redstone sales, profits fly as costs fall

The much-used phrase that revenue is vanity and profit is sanity is applicable to Redstone's half year numbers - the P&L was back in the black - helped by cost-cutting - but the top line was hammered. The managed services player has been in turnaround mode for the past couple of years since serial biz fixer-upper gurus Tony …
Paul Kunert, 11 Dec 2012
euros_channel_money

German reselling giant Bechtle breaks €2bn sales barrier

Bechtle leaped the €2bn sales barrier for the first time last year but soaring staff costs and weakened trade in southern Europe caused a decline in profits. Turnover at the efficient German-HQ'd reselling engine was up 5.1 per cent in calendar 2012 to €2.09bn. Sales in its home market grew nine per cent to €1.43bn but fell …
Paul Kunert, 15 Mar 2013
grab_that_cash

Cisco Gold partner Cisilion boosts fiscal 2012 profits

Bottom-line boosting IT services worked well for Cisco Gold house Cisilion in its last fiscal year while hardware and software licensing margins tightened. Results just filed at Companies House show that in the year to 31 May 2012, sales at the Surrey-based network integrator grew 10 per cent to £26m, in line with management …
Paul Kunert, 08 Mar 2013
Avnet TS

Avnet Technology Solutions swallows Pepperweed

Avnet Technology Solutions has swallowed Pepperweed Consulting, an HP Software Elite Partner Stateside. This is the latest acquisition Avnet TS has made this year after snapping up enterprise distie Magirus and minnow solutions providers including Mattelli and Ascendant Tech. IT enterprise management and integration firm …
Paul Kunert, 03 Aug 2012

Hungry Six Degrees swallows data centre biz BIS

Hungry mid-market managed voice and data hosting specialist Six Degrees has swallowed London-based colo data centre operator BIS. This is the thirteenth buy racked up by the management team led by CEO Alastair Mills since it launched in the summer of 2011, with £50m backing from private equity house Penta Capital. Previously …
Paul Kunert, 03 Apr 2013

Former 2e2 director Marke rocks up at Daisy Group

Acquisitive telco services player Daisy Group has created a chief technology officer role for former 2e2 director Nathan Marke. Marke was CTO at 2e2 for nearly four and a half years from August 2008 until the Berkshire-based integrator bit the dust earlier this year. Prior to that he was sales director at Prime Business …
Paul Kunert, 19 Apr 2013
Nathan Corum, David de Rothschild and Jo Royle

Prepare your data centre to face the future

When you are trying to persuade your company to spend a pile of cash on a new installation, you can be certain it will want to be sure the installation can support the business for the coming years. Given that the average technology crystal ball is cloudy at best, how do you evolve your data centre while protecting against a …
Dave Cartwright, 18 Mar 2014

Partners to Microsoft: We are NOT ready for cloudy stuff yet

Microsoft has delayed and in some cases completely scrapped a raft of cloudy changes to its Partner Network that were due to be put in place from as early as January. This follows responses from channel partners that they were not ready for the overhaul, which Microsoft made public at its WPC knees-up, because their cloud …
Paul Kunert, 27 Nov 2013

K3 Business Technology Group no longer for sale

K3 Business Technology Group says it has sniffed the offers on the table from prospective buyers and didn't like the smell. The mid-market ERP firm, which has retail software, manufacturing software and managed services units, went public in March that it was reviewing offers from numerous suitors. But more than six months …
Paul Kunert, 18 Sep 2012

VMware 5.5: Plenty that's new and exciting... but what about the obvious stuff?

For a number of years I sat on the periphery of server virtualisation. After all, I ran my company's network and telecoms team, and if I had a server issue I'd wander five yards to the servers and storage team and ask them nicely to fix their world. Bung in the CD and click Next, Next, Next (click to enlarge) With the …
Dave Cartwright, 15 Apr 2014
homeless man with sign

ComputerLand takes O2 managed services business

ComputerLand has swiped a chunk of services business at O2 which was formerly held by reseller and services giant Computacenter. Mobile telco O2 wanted to merge its desktop and server managed services into a single contract, and had put the business out to tender. Computacenter supplied desktop services to O2 and its previous …
Joe Fay, 22 Jun 2006

'£100m For Sale' sign plonked outside Northgate MS - sources

Northgate Managed Services (NMS) is up for sale and investment banking biz Jefferies International is doing the hawking, claim sources close to the company. "Northgate Managed Services is up for sale, the reality is that the business has been offered to a number of firms," said a person familiar with the matter. It is …
Paul Kunert, 12 Sep 2012

One year on: What exactly did the 2e2 collapse teach us?

“Sam, I need you in the Heathrow office early tomorrow morning,” read the panicked text from my line manager on a Sunday night. The UK subs of 2e2 Group entered administration a year ago. I had a unique vantage point from where I sat within the crumbling company through the brutal process of administration and seeing the …
Sam Simpson, 20 Feb 2014
An original member of the System/360 family announced in 1964, the Model 50 was the most powerful unit in the medium price range.

Big Blue: Future of our sales - and the channel - lies in ... MSPs

IBM’s mid-market boss told the Canalys Channels Forum this week that the share of the vendor's business going through the channel will increase by a quarter in the next couple of years as companies move their IT spending to managed services. But some of the mega vendor’s traditional partners at the event seemed unsure about what …
Joe Fay, 11 Oct 2012
Computacenter

Frenchies and Germans are holding us back, moans Computacenter

Tech resell monster Computacenter (CC) today warned investors that troubled services contracts and economic woes in its mainland Euro ops will dampen group growth for 2013. London-based CC provided the guidance as it rolled out an interim management statement reporting sales of £659.4m, flat relative to Q1 a year ago, with a …
Paul Kunert, 24 Apr 2013

O2 gobbles up O2 Unify staff from dying UK IT giant 2e2

Mobile operator O2 has grabbed staff from O2 Unify, a joint-venture it ran with the UK's crashed tech giant 2e2. The team was put together by the pair of companies nearly two years ago. This is the first element of 2e2 that its administrator FTI Consulting has been able to sell. It comes a day after the fallen tech integrator …
Paul Kunert, 07 Feb 2013
management consumerisation

What heat wave? Pay still frozen over for 70 per cent at Capita ITS

Over a quarter of Capita's IT Services division were given pay rises in the April review this year, the firm has said, but the rest of them will have to wait until business is better. ITS managing director Peter Hands and ops director Steve Rick said in a conference call on Friday that the pay rises they had managed to squeeze …
channel_teaser_money_top

Shift F7 devours Datashare Solutions

Reseller minnow Shift F7 has consumed bite-sized managed services player Datashare Solutions Ltd (DSL) for an undisclosed amount. In a statement on its site, Shift F7 boss Garry King said it had historically outsourced some services deployment to fellow Surrey-based firm DSL. "Naturally acquiring a company along with its …
Paul Kunert, 14 Aug 2012

Symantec releases software as Amazon Machine Image

Symantec has made its new O3 cloud identity and access control suite available as an Amazon Machine Image (AMIs), the company's first foray into selling software as a hosted virtual machine. AMIs are virtual machines that are listed in the Amazon Web Services (AWS) marketplace and can be deployed to AWS' EC2 cloud computing …
Simon Sharwood, 17 May 2012
McAfee shield

McAfee tears wrapping off MSP scheme, hands it to resellers

McAfee is formally hoisting resellers into the hosted services game with a Managed Service Partner programme for its security software and services. The utility style monthly-billed subscription to be sold via distributors includes protection for endpoints, servers/ networks, virtual environment and mobile devices – software …
Paul Kunert, 25 Jul 2012
channel_partners_deal_handshake

Ex-Computacenter bigwig O'Hara now Colt big gun

Former Computacenter big hitter Julie O'Hara has been lured to Colt as veep for services and solutions. She left London-based CC in February after 15 years at the firm, most recently as director for the unit managing financial services and retail customers. Her exit resulted in a rejig of the UK sales floor. The move is hardly …
Paul Kunert, 29 May 2012
Henrik Rosendahl, senior VP Cloud Solutions, Quantum

Quizzed Quantum veep quashes hardware quit rumours

Is big data and big storage biz Quantum finally moving away from its hardware business to the cloud? This question was raised by a statement from Henrik Rosendahl, Quantum's Cloud Solutions SVP: Quantum is transitioning its business from being a predominantly hardware-based, on-premise data protection provider to turning into a …
Chris Mellor, 01 Aug 2013

Datatec pours mixed cocktail of fiscal '13 numbers

Tech group Datatec was not yet ready to call an end to market uncertainty across the globe following a mixed turnout for its distribution and integration units in fiscal '13 ended February. Group sales at South Africa-listed Datatec climbed four per cent to $5.25bn including $185m from acquisitions, but operating profit fell six …
Paul Kunert, 15 May 2013
Kelway

Kelway accuses rivals of cloak-and-dagger cloud strategy

Kelway has accused rival service providers of using irrelevant metrics as a smokescreen to blind customers evaluating contracted cloud services. The London-based firm has lifted the covers off ServiceWorks, a bunch of standardised cloud services with a set price list, including Platform-as-a-Service compute, managed private …
Paul Kunert, 14 May 2012
grab_that_cash

Brit SAP house G3 Global slurps 2e2's SAP house

SAP Gold partner G3 Global - based in Surrey - has acquired 2e2-owned Diagonal Consulting in a cash deal, it confirmed this morning. Buyers for Diagonal, which was taken over by Morse in 2004 - itself swallowed by 2e2 in 2010 - were sought after administrator FTI Consulting was called into the UK ops last month. Chris Gunter, …
Paul Kunert, 22 Feb 2013
channel

Adapt swallows eLINIA for £13m, plans £100m sales op

Adapt, the venture-backed UK managed service provider, is touting ambitions to build a £100m operation inside four years and has taken a small step toward that goal by stumping up £13m for infrastructure outsourcing firm eLINIA. Lyceum Capital, pumped £30m on London-based Adapt in September last year and the company has started …
Paul Kunert, 17 Apr 2012

Lawyer: 2e2 customers should act quickly as liquidation looms

Any 2e2 customers that clung on in the hope a buyer could be found for fallen channel giant must act now to minimise disruption to service, a law firm has warned. More than a week has passed since 2e2's 10 UK subsidiaries were placed in the hands of FTI Consulting, and the administrator seems to have run out of potential buyers …
Paul Kunert, 06 Feb 2013