Articles about Managed Services

man_inks_deal_channel signs contract services

Colt Technology Services gobbles ThinkGrid

Colt Technology Services has swallowed cloud minnow ThinkGrid for an undisclosed sum to tap up its network of 300 resellers and software developers and the small biz firms it counts as customers. Incorporated in 2008, London-based ThinkGrid provides a cloud platform for channel firms to resell infrastructure-as-a-service kit …
Paul Kunert, 13 Aug 2012

HDS launches compute-as-a-service in Equinix bit barns everywhere

Hitachi Data Systems (HDS) has come up with a new way to keep selling hardware in the cloud age, by creating a compute-as-a-service service that will live in Equinix's 32-nation-strong bit barn network. HDS is most often characterised as a storage vendor and has offered storage-as-a-service for some years. The company also re- …
Simon Sharwood, 27 Oct 2014

Arrow ECS UK sales director Johnny Ellis set to exit building

Distie veteran and colourful channel figure Johnny Ellis is to exit the UK and lreland sales director’s office at Arrow ECS with the intent of ploughing his furrow in another area of the industry. Ellis has been in tech distribution for more than two decades: he set up Open Computing before it was sold to PSL, which was then …
Paul Kunert, 28 Oct 2014

Cloud? We prefer, er, reselling tech, say tech resellers

Canalys Channels Forum 2014 Good old fashioned kit and licence reselling remains the primary way local tech suppliers pay the bills, with IT services still accounting for less than a quarter of revenue generation. This is according to a Canalys survey, which probed 352 channel businesses across the globe to ascertain the impact that classic product sales, …
Paul Kunert, 24 Sep 2014

UK Cabinet Office's £200m IT bonanza: I got 999 contracts but a pitch ain't won (yet)

The UK government is seeking as many as 999 firms to provide a raft of tech services across the public sector, according to a contract notice in the Official Journal of the European Union. The Cabinet Office, acting via government procurement body Crown Commercial Services, is splitting the Technology Services framework into 11 …
Paul Kunert, 05 Nov 2014
wales

Official: BT wins £420m Wales PSN gig... just as we said it would

The Welsh government has finally coughed to what El Chan readers have known for months, that BT dislodged incumbent Logicalis from the next Public Sector Network (PSN) contract valued at roughly £420m over seven years. The gig to provide the public sector in Wales with broadband and other IP services was actually awarded to the …
Paul Kunert, 08 Oct 2014

Dutch tech services outfit Imtech takes €100m write-down

IT technical and managed services provider Imtech is warning of a financial writedown of at least €100m due to "possible irregularities" at its Polish sub. The Netherlands-based group, which also has electrical and mechanical service units in addition to its ICT arm, said it had "ordered a forensic investigation" of the …
Paul Kunert, 04 Feb 2013
CapitaITServices

Capita IT Services healing Hands make mark on biz

Chairs on good ship Capita IT Services (CITS) are being re-arranged under the say so of chief executive Peter Hands. Staff were told via email - seen by El Chan - that Gordon Ellen, director of IT Services at Capita is set to leave the business at the end of May to take on a new "challenge". And in typical Capita fashion it …
Paul Kunert, 18 Mar 2013
Columns of coins in the cloud

AWS: Wanna join our MSP club? The bar is high, says UK boss

Managed Services Providers - still the most sought after of all channel partners types - can now jump through some hoops to scoop a badge of certification from Amazon Web Services. The infrastructure services firm is formalising relations with MSPs via an extension to it’s programme in a bid to sort the wheat from the chaff. “ …
Paul Kunert, 12 Dec 2014
globalisation

Buying Solutions plans £600m managed services deal

The Treasury's purchasing agency is looking for up to 10 suppliers for a pan-government managed IT services framework. Buying Solutions said the two-year procurement agreement will provide public sector and associated organisations with end to end IT managed services. This will include the management of servers, desktops, laptop …
Kable, 15 Jun 2009
management strategy2

Logicalis grabs former Insight EMEA sales chief Brooker

International managed services bigwig Logicalis has hired former Insight exec Tony Brooker to run its sales and marketing teams in the UK and Ireland, El Chan can reveal. The industry vet starts early next month (4 August) and will manage a team of 120 staff, the majority of whom are in field sales, but he will be expected to …
Paul Kunert, 07 Jul 2014
School of Rock

Hello, Mr Chips(et): Capita grabs bigger slice of UK IT education market

Capita gobbled up a larger piece of the UK's £800m education IT spending market in 2013, with sales up 9 per cent to £234m. According to analyst firm TechMarketView, the top 10 suppliers dominated the education IT market with combined revenues of £741m. Capita’s sales were bolstered by the acquisition of Northgate Managed …
Kat Hall, 19 Nov 2014
Shop Direct Skyways House entrance

IBM cuts down Amazon with cloudy 10-year ShopDirect deal

IBM has landed a 10-year cloud and services contract with one of the UK’s biggest and most aggressive privately held firms. Shop Direct, the firm behind Very.co.uk and owner of the Littlewoods brand, will use IBM’s SoftLayer cloud. Financial terms of the contract were not revealed. Andy Wolfe, Shop Direct CIO, told The Reg …
Gavin Clarke, 09 Feb 2015
SOURCE:  http://www.sxc.hu/browse.phtml?f=view&id=1412135

Leaky channel tanker Phoenix IT Group: It's steady as she goes

Investors received no nasty surprises in a trading update from leaky channel tanker Phoenix IT Group as the turnaround plan plotted by the latest exec at the helm remains on course. The infrastructure and managed services outfit said in an interim management statement covering 1 April until 11 August that trade is “broadly in …
Paul Kunert, 12 Aug 2014

Insight's EMEA prez: It's not our fault cloud sales are slow, blame the NSA

Services investments made by box-peddling shape shifter Insight Enterprises will start to pay dividends in Europe from next year, regional head honcho Wolgang Eberman has predicted. The exec joined Insight from the beginning of 2014 with the remit to gradually reduce its reliance on traditional on-premise software and hardware …
Paul Kunert, 30 Mar 2015
IBM PC 5150

IBM bags multi-billion dollar outsourcing deal with ABN AMRO

IBM has bagged a multi-billion dollar 10-year deal with Dutch bank ABN AMRO, the second major European outsourcing win for the company in the last month. The deal is likely to bring cheer to Big Blue, following its recent "disappointing" third-quarter results. The deal includes a private IBM cloud, mobile computing, managed …
Kat Hall, 01 Dec 2014

Cisco greedily slurps up private cloud-AAS upstart Metacloud

Cisco is buying Metacloud, a startup that promises to spin-up OpenStack clouds both privately and as a service. Metacloud will be folded into Cisco’s Cloud Infrastructure and Managed Services unit, building Cisco’s InterCloud initiative – which the firm announced in March. Cisco chief executive John Chambers pledged he’d spend …
Gavin Clarke, 17 Sep 2014
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

CSC picks up the axe yet again, eyes 800 staffers' quivering necks

Exclusive CSC is preparing to axe almost 800 staff in the UK and Ireland in what it is calling a "Get Fit" phase, with current proposals to transfer some of these positions to near-shore and offshore centres. Bloodletting is a seemingly annual custom for the scandal-hit ailing integrator. It is just over a year since CSC put 750 workers …
Minority Report. Source: Twentieth Century Fox Home Entertainment

Cisco offers carriers adware-as-a-service for fun and profit

MWC 2015 Cisco has clouded up a new way to snoop on mobile users “combine network, user, and business intelligence … to realise business outcomes.” Announced at Mobile World Congress, Mobility IQ is a SaaS offering that the company says provides real-time information on Wi-Fi, 3G and LTE networks, covering network performance and user …
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Wunderbar! Bechtle chairman fizzles after sizzling financials

Sprawling German-owned tech reseller Bechtle AG today reported a double digit spike in revenues as it made ground both in the relatively sluggish home markets and abroad, helped by acquisitions. Turnover in calendar Q2 was up 16.4 per cent to €603.7m (£482m) including a 14.6 jump in domestic revenues to €403.4m as those outside …
Paul Kunert, 08 Aug 2014
Titanic sinking

IaaS is OVER, ladies. Time for OpenStack to jump clear

Data. Was ever such a single word filled with such promise – and heartbreak – for IT firms? In the cloud, succeeding in getting hold of people’s data means these people are incentivized through inertia to stay with you. That’s the promise, at least. The rub? Actually making a successful business from people’s data. The act of …
Gavin Clarke, 20 May 2015
Parachutists and cloud image via Shutterstock

Rackspace's 'fanatical' army drops in on rival clouds

Rackspace is growing – just not fast enough for the Wall Street pack. Looks like it’s time to roll out the service troops to support rivals' clouds. The firm’s stock was gang-battered on Monday, kicked brutally down the stairs by 13 per cent after management announced revenue growth of 14 per cent to $480m. Not bad – but not …
Gavin Clarke, 12 May 2015
Brazil flag

Logicalis: World Cup and IBM kit drop-off hit us hard in H1

Excitable Brazilian firms initiated a network spending freeze during the World that led to a $50m drop-off in kit sales for Logicalis, the integrator’s parent company Datatec said today. Turnover for the first half of fiscal 15 ended August came in seven per cent below the same period a year ago at $714.4m, which when coupled …
Paul Kunert, 15 Oct 2014

Brit biz Phoenix IT Group confirms £16m of contract wins

A flurry of biz wins worth more than £16m were this morning confirmed by the new CEO at Phoenix IT Group - the man brought in to turn the loss-making British firm into a profit generating machine. Former EDS and Synstar exec Steve Vaughan, was hired in March to design a turnaround plan, which includes the, er, mind-blowing …
Paul Kunert, 16 Jul 2014

Dell director Poskett leaves Dell for new role at … Dell

Less than two months after rocking up as Dell UK’s public sector enterprise solutions director , Dave Poskett is set to perch his backside on a new hot seat at, erm, the Texan tech baron. The industry vet is set to run the enterprise solution channels for the privately held organisation, reporting to Peter Barnes, chieftain of …
Paul Kunert, 22 Jan 2015
Clouds in blue sky

Who's afraid of a virtual switch? Not big bad Brocade

The burgeoning market for bare-metal Ethernet switches isn't bothering Brocade, according to A/NZ senior director Gary Denman. Speaking to the media over a brace of start-of-year announcements, Denman said the bare-metal market, championed by Web giants like Facebook, remains a niche model. While Brocade is aware that companies …

IBM ponders least-cost cloud-brokering service after scoring patent

IBM has claimed a patent for “Routing Service Requests Based on Lowest Actual Cost within a Federated Virtual Service Cloud” that it says “automatically pools cloud computing resources from disparate cloud centers, enabling clients to improve performance and save money by reducing the amount of manual intervention needed to …
Simon Sharwood, 10 Dec 2014
Apple Maiden data center Teradata

CAGE MATCH: Microsoft, Dell open co-located bit barns in Oz

Microsoft has let slip one of its least-well-guarded secrets: two new Azure bit barns will go live in Australia next week, as predicted by Vulture South. The opening will coincide with TechEd Sydney, and was revealed in one of Redmond's “Cloud Day” announcements (spotted by Lifehacker AU). In that emission, Redmond promised “ …
Simon Sharwood, 21 Oct 2014
channel_teaser_money_top

Hungry Advanced Computer Software gets swallowed for £725m

Acquisition-hungry Advanced Computer Software (ACS) has itself been acquired by private equity firm Vista for £725m. Vin Murria, chief executive of the healthcare and biz management software and services firm, said the deal would help ACS move to its "next stage of its growth". She said: "ACS' value has grown from £32m to £725m …
Kat Hall, 25 Nov 2014

UK public sector biz keeps French giant Atos buoyant

Sales at French outsourcing giant Atos rose 5.1 per cent to €9.1bn (£5.9bn) for its full-year 2014, buoyed by UK public sector spend. Net income was €283m (£183m), up a respectable nine per cent from the previous year. However, the firm said when currency exchange was taken into account, sales dropped 1.1 per cent on last year …
Kat Hall, 19 Feb 2015

Daisy Group: so long AIM, it's been emotional, sort of

The soon-to-be-private B2B comms and tech supplier Daisy Group confirmed this morning that its shares will be yanked from the Alternative Investment Market from 22 January. The previously agreed 185-pence per share offer from a consortium led by CEO Matthew Riley was declared unconditional this month, valuing the firm at £494m …
Paul Kunert, 19 Dec 2014
HP's Bill Hilf

COME BACK – I never said we were quitting public cloud, says HP bigwig Bill Hilf

Analysis HP doesn't plan to abandon its public cloud business after all, a top company exec has said, but that still doesn't mean it intends to go head to head with the likes of Amazon Web Services, Google, and Microsoft. Last week, HP cloud honcho Bill Hilf put his foot in it when he said in an interview with The New York Times that …
Neil McAllister, 15 Apr 2015
graph up

KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008

Redcentric set to swallow InTechnology MS - sources

A For Sale sign has been pitched outside the HQ of UK firm InTechnology Managed Services for months and it seems CEO Peter Wilkinson is just days away from announcing a buyer. According to our sources, managed services outfit Redcentric has struck a deal with the Harrogate-based public company, whose shares are available to buy …
Paul Kunert, 17 Nov 2013

Kcom: Whoops – our traditional carrier biz is going nowhere

Brit telco Kcom this morning issued a stark warning about the state of customer demand for traditional carrier services – as it outlined an unremarkable set numbers for its fiscal 2014 year. The LSE-listed supplier of broadband and tech services, which this week secured a £200m revolving credit facility until June 2019, saw …
Paul Kunert, 06 Jun 2014

IT gets $AU200 million new spend in Qld budget

The IT sector will be busily trawling through the Australian state of Queensland's budget papers, with the government yesterday announcing tech spends in health, emergency services communications, and online service delivery. Queensland Health, whose troubled history in IT has previously left it out-of-pocket by a cool billion …

Wanna buy a software reseller? Comparex big enough for you?

The Austrian parent of enterprise licensing specialist reseller and tech provider Comparex has hired an investment banker to sell the business, The Channel can reveal. According to multiple sources, Raiffeisen Bank has called on Harris Williams to find a buyer, the formal process has started, and an Information Memorandum is …
Paul Kunert, 22 May 2015
arrow pointing up

SCC: Brit biz are buying again, but as for mainland Europe ...

The much-used channel phrase ‘revenue is vanity and profit is sanity’ could easily be applied to mid-market reseller hulk SCC as it opened up on results for the first half of fiscal 2015. From its Midlands HQ, the Rigby clan’s last technology business turned over £729m at group level in the six months to the end of September, …
Paul Kunert, 06 Nov 2014

FireEye buys outfit that lifted the lid on Chinese cyber-espionage

Threat prevention firm FireEye has acquired privately held net security firm Mandiant. The cash and shares deal, announced Monday, is valued at around $1bn. Mandiant is best known for its landmark study into the Chinese APT1 hacking crew last year, which exposed the organisation's tactics and evidence of its links to the Chinese …
John Leyden, 03 Jan 2014
Handshake

Outsourcer Atos outsources hardware, data centre refresh

Outsourcing monster Atos has thrown out the overhaul of its own tech infrastructure to Kelway in a five-year deal valued at £150m in total. The London-based reseller giant will refresh the desktop and data centre hardware estates at Atos' managed services biz in the UK and Ireland, and provide associated services. The contract …
Paul Kunert, 17 Mar 2014
flag.Wales

BT scoops up Wales PSN contracts, elbows out Logicalis

BT has pipped Logicalis to be the preferred supplier to provide the Welsh public sector with broadband and other IP services in a contract valued at up to £420m over its lifetime. This is a blow for the Welsh Slough-based Logicalis, which from 2007 built a public sector network (PSN) for Wales - the first in Europe - to provide …
Paul Kunert, 08 Aug 2014

IBM takes a shine to Lighthouse, gobbles bouncer-in-the-cloud biz

IBM has acquired upstart Lighthouse Security Group, which lets sysadmins manage user accounts and identities in an off-premises cloud. Big Blue said the privately held Rhode Island firm will, fittingly, join the IT giant's Security Identity and Access Management group. Lighthouse already bases its Gateway service on IBM's Tivoli …
Shaun Nichols, 11 Aug 2014
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Don't RELAX! Euro tech market still 'volatile' – Datatec

Logicalis is locked in recovery mode following the sales crash during last year’s World Cup and the loss of the Wales PSN contract to BT, but it is the Westcon distribution arm of parent Datatec that is really motoring. The group, listed on both AIM and South Africa's Johannesburg Stock Exchange, reiterated today in an interim …
Paul Kunert, 15 Jan 2015

Calling all headhunters: Logicalis seeks UK chief technology officer

Headhunters are scouring the length and breadth of the UK landscape to find a chief techie officer for managed services bigwig Logicalis, El Chan can report. Company stalwart Chris Gabriel is CTO at group level but the operation in Blighty has not had someone in an equivalent local role since Simon Daykin moved into the aviation …
Paul Kunert, 14 Jul 2014
medical_doctor_health_channel

Phoenix IT Group CEO hatches three year turnaround plan

The latest CEO tasked with taking "overly complicated" profit bleeding Phoenix IT Group out of intensive care says a return to rude health will take multiple years but should not involve major amputations. Industry vet Steve Vaughan came on board in the spring, filling the top job that lay vacant for 17 months, and embarked on a …
Paul Kunert, 11 Jun 2014

Channel's großen Käse roll eyes at vendors' performance under the spread sheets

Bulky channel outfits in EMEA are bringing home the bacon, according to peeps at Canalys. Aggregated figures from eight publicly quoted suppliers in the region revealed an average year-on-year sales growth of eleven per cent in the first quarter of 2014 – more than double that of tech titans collective including HP and Apple. …
Paul Kunert, 03 Jun 2014

IT crisis looming: 'What if AWS goes pop, runs out of cash?'

Canalys Channels Forum 2014 The big public infrastructure-as-a-service (IaaS) players may be on the brink of a crisis as cataclysmic as the 2008 banking crash, as they slash prices while spending billions on building out and staffing their operations. Or so claimed Steve Brazier, CEO at channel beanie Canalys, who warned resellers steering their customers …
Paul Kunert, 25 Sep 2014
channel

Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011
channel_teaser_exit

Capita says bye-bye to Updata bigwigs: Been good slurping you

Crapita Capita IT Services is bidding farewell to the boss of acquired broadband network service provider Updata as it slaps the operation together with the exiting Network Managed Services (NMS) division. Surrey-based Updata was acquired for a tasty £80m on April's Fools Day. The exit of Richard Bennett, who was at the helm of …
Paul Kunert, 18 Jun 2014

Phoenix IT Group CEO: Turnarounds don't happen overnight

The turnaround at Phoenix IT Group initiated by CEO Steve Vaughan was never going to happen overnight and the latest set of declining half-year numbers for the period ended September are testament to that point. The LSE-listed tech services biz this morning reported revenues of £107.4m, down 8.1 per cent on the corresponding six …
Paul Kunert, 25 Nov 2014