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Articles about Managed Services

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Capita: We've spent £150m on acquisitions... SHOW US the MONEY

Serial acquirer Capita IT Services reported a low-single digit revenue jump for the first half of calendar 2014, but given the numerous acquisitions made this looks to be something of a commercial damp squib. The techie arm bulked up sales by just 2.7 per cent year-on-year to £235m in the period, not including the £60m worth of …
Paul Kunert, 23 Jul 2014

Logicalis swallows Jersey-based iConsult

Logicalis Group has devoured Jersey-based hosted-services minnow iConsult for an undisclosed sum. The integrator, part of Datatec Group, took over the Channel Islands business of fallen 2e2 earlier this year, which operates from Guernsey. Now this latest buy gives it a base in Jersey. Jens Montanana, chief exec at Datatec, said …
Paul Kunert, 14 Oct 2013
channel

Symantec bubbles up, though services revenue deflates

Although services revenue was a blot on the earnings landscape, Symantec revenues and profits increased nicely in its first fiscal 2011 quarter. The company reported revenues of $1.653bn, a chunky 15 per cent up year-on-year, with net income up 7 per cent to $172m. Symantec increased its operating margin from 13.5 per cent in …
Chris Mellor, 28 Jul 2011

Brit education tech supplier comes back to life after collapse

The company formerly known as Tribune Business Systems is about to be reanimated after Dubai-based investment firm VMS bought it out of administration in a classic pre-pack arrangement. As revealed this week, the London-based education supplier called in receivers FRP Advisory after failing to secure additional investment. All …
Paul Kunert, 07 Mar 2014
graph up

KCom undermined by managed IT services business

Telecoms group KCom has blamed its ailing integration and managed IT services unit for the firm's lower than expected earnings in the last quarter. KCom, previously Kingston Communications, said in an interim management statement that the firm's results for its integration and managed services businesses had come in at the low …
Kelly Fiveash, 31 Jan 2008
NPS_EQuinix

It was always Azure thing: NetApp floats boxen into Microsoft's cloud

NetApp is setting up a speedy connection to Microsoft’s Azure cloud so its arrays can have an Azure backend for scaling up capacity, archiving, DR and enabling workload moves. NetApp Private Storage (NPS) for Azure relies on a NetApp box in a managed services type data centre or colo centre like those Equinix operates. A …
Chris Mellor, 16 Jul 2014

Optus buries nasty for NBN Co in its annual results

A strong – almost stunning – rate of 3G-to-4G conversion hasn't stopped Australia's number two mobile carrier Optus losing mobile customers to market leader Telstra, and only its rigorous cost-cutting has allowed the carrier to return a profit for FY 2013-2014. Although the carrier's 4G base shot up from 785,000 people in 2013 …
Borg

HDS inks deal with Symantec: Plans to borg archive tech for DO-IT-ALL product set

Hitachi Data Services has extended a deal with Symantec to OEM its NetBackup and Enterprise Vault software so it can supply a single storage array, server, data protection and archiving software product set. Symantec's Brett Simon, VP for global system integrators and partners, said: “This agreement extends our partnership, …
Chris Mellor, 18 Feb 2014

Intrinsic now on third CEO in less than two years

British IT and unified comms reseller Intrinsic Technology has welcomed on board its third chief executive in less than 18 months, with channel veteran Darron Antill the latest to fill the hot seat. Intrinsic went through a management buy-out in summer 2011 led by then-CEO Mike Mason. He headed for the exit the following March, …
Paul Kunert, 26 Sep 2013

CEO of Brit biz Phoenix plans to 'ram-raid' old friend, new enemy Cisco

The boss at Brit services provider Phoenix IT Group wants to "ram raid" former vendor partner Cisco. The UK biz is currently bulking out its portfolio, with Chinese networking firm Huawei Enterprise the latest addition. In the autumnal months last year, Cisco wrote to 1,000 firms across EMEA telling them it was withdrawing …
Paul Kunert, 11 Jul 2014
james_rigby_md_sch2

Rigby dynasty to retain control at SCC - 'no IPO for us'

SCC CEO James Rigby plans to pass the privately owned biz to the next generation of the clan rather than co-crafting a retirement plan with his brother based on a flotation or trade sale. The Rigby dynasty's Midlands empire, which includes service-based reseller SCC at its heart, sold distie wing SDG to Tech Data in 2012 for $ …
Paul Kunert, 18 Feb 2014
management strategy3

EMC hires channel veteran as new EMEA COO

Former Colt Technology Services grand fromage Simon Walsh is set to become one of the top brass at EMC EMEA, according to multiple industry sources. Walsh, an exec director at Colt, exited the business back in November along with a couple of his lieutenants following nearly three years at the firm. Sources told us that Walsh …
Paul Kunert, 15 Jan 2014
slice of pizza

Redcentric wolfs down InTechnology MS, becomes swing-bellied midmarket fatso

Redcentric has devoured InTechnology Managed Services in a reverse takeover* valued at £65m that creates a relative midmarket channel powerhouse. Under the terms of the deal, first revealed by The Channel this weekend, 80 million shares priced at 80 pence each will be placed with institutional investors to raise £64m and the …
Paul Kunert, 18 Nov 2013

Brit IT firm turnaround man: He's fixed the broken toilet, can he fix the busted biz?

It has been four months since Phoenix IT Group brought in its Mr Fix It, a chief executive tasked with reversing the misfortunes of the stumbling tech services company. Hired in March, Steve Vaughan has spent most of his time re-writing company strategy, but in his spare time got the broken disabled toilet in the Northampton …
Paul Kunert, 18 Jul 2014
cloud_channel

Cloud storage gateway firm: Selling to end users? Meh. We'll leave it to CSPs, et CTERA

A briefing from folks at cloud storage gateway upstart CTERA revealed there was more to the firm than Reg storage desk had thought. CTERA was founded by Liran Eshel and Zohar Kaufman after experience running a company in the SMB network security area and producing appliances. Eshel is CTERA’s CEO and Kaufmann its VP for research …
Chris Mellor, 10 Apr 2014
Acronis logotype

Acronis CEO: Anyone can undercut Amazon. Reg hack: Prove it

Data backup company Acronis Storage is going to enable cloud storage service providers to undercut Amazon S3 storage pricing, according to its CEO. When the storage desk at El Reg expressed doubt, and even disbelief, based in part on Amazon's price-cutting history, Serguei Beloussov, Acronis' chief exec, said we didn't know what …
Chris Mellor, 17 Oct 2013
Euro notes

Ah, so that's why French IT giant Atos is officially full of Bull

The old adage that there's safety in numbers could well be applied to systems integrators Bull and Atos as they come together in a marriage due to be consummated next month. The theory behind Atos's €620m (£490m) bid to buy cloudy and security biz Bull is to plug gaps in the portfolio, bag more customers and wring out some costs …
Paul Kunert, 29 Jul 2014
Huawei P1

European networks giants have adjusted to life with Huawei at last

The wireless infrastructure vendors were uncharacteristically upbeat in their second quarter results announcements. The impact of Huawei and ZTE has overshadowed them for so long that it seemed like a permanent fixture, but to a great extent, the western suppliers, and their shareholders, have now adjusted to the reality of …
Wireless Watch, 04 Aug 2014

Rebounding Brit IT market beefs up Computacenter top line

Computacenter vaulted the £3bn barrier for the first time in its history during 2013 after bagging some meaty services and product deals in Blighty, but one-off charges in continental subsidiaries weighed heavy on the bottom line. Group revenues for one of Europe's largest resellers bounced 2.5 per cent year-on-year in constant …
Paul Kunert, 11 Mar 2014

Redstone's chief bean counter resigns as biz slowly dismantles itself

Networks integrator Redstone has revealed that its chief bean counter, Peter Hallett, has resigned in the wake of the demerger with its managed services arm. Back in February, Redstone confirmed plans to spin off its network managed services biz into a newly incorporated firm, Redcentric, a process that completed in April with …
Paul Kunert, 28 Jun 2013
closed_sign shut down under collapsed liquidation

Watch out, channel biz: Mega-services models will cut you if they can

Does the channel as we know it have any relevance to customers in today’s very complicated technical world? Forgetting the emotional kneejerk responses, which I can anticipate coming immediately, and the indignant shrieks of outrage from some legacy organisations and their dinosaur management who believe they have the right to …
Ian French, 22 Jun 2012
CenturyLink takes a stand at Cloud Expo Europe

If you don't GRIP it tightly, lonely enterprise cloud will WANDER

At the colo shows of DCW and CEE at the Excel Centre in London last week, it was evident that the body of the data centre is trying to keep fit with efficiency improvements, yet the mind of the cloud is given to wander. It has become quite a problem as users take the initiative and resort to shadow IT solutions as company cloud …
Bob Dormon, 05 Mar 2014
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UK reseller titan Kelway's valuation heading north of £200m, say insiders

The first round of Kelway's sales process is understood to be over and the buy price has drifted north of £200m, or so say our insiders. Interested venture capitalists are still believed to be at the negotiating table, as are some trade buyers, with investment banker William Blair, appointed in January, overseeing the …
Paul Kunert, 26 Jun 2014
Marks and Spencer logo

M&S ties up managed services deal with Computacenter

Computacenter Services has won a £19m managed IT contract with UK retail behemoth Marks & Spencer (M&S). Under the deal, Computacenter will provide infrastructure and software management support for 4,000 M&S head office staff across six sites over the next five years. The new agreement, which plumps up an existing relationship …
Kelly Fiveash, 13 Dec 2007
Lenticular Cloud

How Microsoft's cloud aims to cover the world

Microsoft has a vision for the cloud. Anyone who has watched this session by the legendary Rick Claus from last year’s AUTechEd already has a basic idea of what this entails. Microsoft’s plan, dubbed the Cloud OS platform, rests on three pillars. These create a unified strategy that is changing the game and positioning the …
Aaron Milne, 22 Jun 2014

Insight CEO: Everything that's cloudy is GOLD

A "sickness" at the core of the IT channel - an over reliance on back-end-loaded vendor rebates - threatens to render many tech suppliers irrelevant. But there is a cure, it is fluffy, white and called the cloud. Or so says Wolfgang Ebermann, the EMEA president at Insight, who after 23 years at Microsoft in various senior roles …
Paul Kunert, 09 Apr 2014
closed_sign shut down under collapsed liquidation

RM begins redundancy talks with defenestrated hardware staff

Spare a thought for the poor souls at education supplier RM, which started its redundancy consultation period yesterday in the wake of the company's decision to shutter its PC production facility. RM confirmed last month that some 300 people in its Education Technology unit will be laid off as it tries to carve out a brighter …
Paul Kunert, 20 Nov 2013

Cloudy firm Coms Plc coughs £9.5m for Redstone

The three-year restructuring at Redstone was effectively wrapped up today after management "conditionally" sold trading subsidiary Comunica for £9.5m in cash to LSE listed cloud-based telephony player Coms Plc. Under the terms of the deal, Coms will cough £7.65m on completion and a deferred consideration of £1.85m in the next 12 …
Paul Kunert, 05 Nov 2013

Buying EMC? Better get a quote from a channel partner

EMC execs aim to crush any lingering conflict in the technology business channel* by preventing internal reps from quoting configuration and prices to all bar the largest customers that it sells to directly. The storage giant cemented its love-in with resellers, service providers and integrators with a rules of engagement …
Paul Kunert, 21 Jan 2014
cloud

Softcat raids Insight reserve, makes off with Baker's scalp

Former Insight EMEA director of product management James Baker is en route to Softcat as the man charged with firing up its cloudy biz. He resigned from Insight last month after being tapped up by his new employer, and is set to manage the "key" vendor portfolio as alliances director when his gardening leave expires in April. …
Paul Kunert, 10 Feb 2014
The existing, human crewed Caterpillar 797B

Ericsson and Kodiak in Europe WALKIE-TALKIE-style push-to-talk push

Push-to-talk company Kodiak has struck a deal with Ericsson to sell the systems it is currently touting to the US market through American firm Cspire to European telcos. The pair are aiming to sell these services to both real mobile network operators and virtual ones. The technology emulates an old-fashioned walkie-talkie using …
Simon Rockman, 18 Feb 2014
The UCS C24 M3 rack server

Cisco takes on AWS with cloudy desktop-as-a-service plan

Works with VMware and Citrix to deliver DaaS from your bit barn or the cloud Cisco and VMware have responded to Amazon Web Services Workspaces desktop-as-a-service (DaaS) plan with their very own offering that can be deployed to private or public clouds. The new offering blends VMware's recently-acquired Deskone with a Cisco …
Simon Sharwood, 18 Dec 2013
The Register breaking news

IBM adds platform services to SmartCloud

System vendors have two choices: start their own clouds using their own iron or lose control of customers to someone who does. And they also have to give customers a chance to build similar private clouds based on their wares. IBM, like Dell, Oracle, and soon Hewlett-Packard when it announces its cloud, has decided to build its …

Softcat smashes through £400m sales barrier

Ever expanding channel biz Softcat has reported another year of double digit growth proving there is life in the classic reseller model. The Marlow based outfit had forecast reaching £365m - £1m for each day of the year - in fiscal '13 ended July, but smashed through that target, growing 30 per cent year-on-year to hit the £400m …
Paul Kunert, 01 Aug 2013
Redstone

Redstone scourged clean of black ink by rough passage to service-land

The first set of prelims from managed infrastructure player Redstone are out and they tell the tale of a business that is making the not-so-simple transition from old world reselling to an age when tech is bought as a service. This migration was not without its challenges for senior management, who in April spun out the managed …
Paul Kunert, 11 Sep 2013
Flying into a datastorm Credit: P Widling

Cloud upstart Nirvanix bins another round of US sales bods

Cloud storage biz Nirvanix has laid off some US sales staff as new veep Tina Gravel sweeps through the organisation. The company's worldwide sales head used to be Erik Hardy. He's now at Blue Coat Systems as vice-president for global accounts and service providers. Nirvanix's marketing VP Steve Zivanic told us: We recently …
Chris Mellor, 22 Nov 2012

Big data minnow swallowed by security player Accumuli

AIM-listed specialist security player Accumuli has coughed £1.9m for small Bracknell-based big data analytics reseller and integrator EQUALIS, it confirmed to the City today. This bolt-on-buy adds a seven-strong band of big data boffins that sell software from Splunk - for which EQUALIS is Blighty's only authorised training …
Paul Kunert, 02 Dec 2013

Cisco pilot seeks to determine UK impact of US-made channel schemes

Cisco is running a pilot with Gold-accredited channel partner Logicalis to ascertain the impact that sales programmes designed in the US have had on the operation in Britain. Vendors invariably construct schemes for channel players in their homeland and then distribute them globally without making any adjustments for local …
Paul Kunert, 29 May 2013
closed_sign shut down under collapsed liquidation

2014: The year of the cloudy biz bankruptcy... or maybe it isn't?

Once again the channel has proved to be a hardy bunch as insolvencies remained pretty much stable in 2013, despite a meltdown in some areas of tech infrastructure spending. Some 293 resellers bit the dust in the previous calendar 12 months, versus 285 in the previous year: a 2.8 per cent rise. 66 hit the wall in Q4, up from 57 …
Paul Kunert, 23 Jan 2014

MYRA HINDLEY found working in Capita's benefits & revenues unit

An eerie silence engulfed Capita this month when top brass informed the workforce that Myra Hindley was among them. No, the child murderer has not risen from the grave. Actress Hazel Mrozek, a part-time staffer at Capita's revenues and benefits business, has taken on a role playing Hindley in an upcoming TV programme. In a note …
Paul Kunert, 26 Jul 2013

New CEO, CTO for Riak database upstart Basho emerge from the cloud

Basho's new chief executive and chief technology officers are said to be Adam Wray, formerly of Tier 3, and Dave McCrory of Warner Music Group, respectively. Basho is the company which stewards the development of the distributed database Riak. The Register exclusively reported that the company lost its chief architect, chief …
Jack Clark, 13 Mar 2014
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Advanced Computer Software gobbles Fabric Technologies

Advanced Computer Software Group has acquired London-based services reseller Fabric Technologies for £4.6m in cash. The firm will be incorporated into ACS' 365 Managed Services division, also based in the capital, adding some 160 mid-market clients in bank and other professional services. Vin Murria, chief exec at ACS - a …
Paul Kunert, 01 May 2012
homeless man with sign

ComputerLand takes O2 managed services business

ComputerLand has swiped a chunk of services business at O2 which was formerly held by reseller and services giant Computacenter. Mobile telco O2 wanted to merge its desktop and server managed services into a single contract, and had put the business out to tender. Computacenter supplied desktop services to O2 and its previous …
Joe Fay, 22 Jun 2006
management cio2

Brit IT veteran Kelly takes job at investment advisory firm

A British tech biz veteran and former bigwig at integrator Logicalis UK, Tom Kelly, has landed at mid-market M&A and debt advisory firm Livingstone. He joins Livingstone as IT and managed services sector advisor to help further boost its presence in Blighty's tech space, perhaps a sign of the local market's improving fortunes. …
Paul Kunert, 09 Oct 2013

Phoenix IT group's profits turn to smoking pile of ashes

Managers at the beleaguered Phoenix IT group haven't had much luck in fiscal '13, with personnel changes, accounting woes and the flatlining economy all weighing heavily on them. The meagre fruits of their labour were laid bare yesterday. Phoenix made an underlying profit from operations of £19m in the twelve months to 31 March …
Paul Kunert, 04 Jun 2013

Micro P consumes security minnow Cohort Technology

Micro P has hoovered up fellow Basingstoke-based virtualisation, security and comms distie Cohort Technology for an undisclosed fee. This adds some 14 new vendors to Micro P, itself owned by Irish conglomerate DCC, with the most notable names including ShoreTel, Citrix and Stonesoft. In addition to product distribution, Cohort …
Paul Kunert, 04 Oct 2013
KCom

Flat is the new bulging, down at Kcom

If flat is the new growth in the channel then comms services provider Kcom turned in a reasonably steady performance for fiscal '13 ended in March. Turnover dipped 3.7 per cent on the previous fiscal to £372.9m, and operating profit came in nearly five per cent down year-on-year to £54.9m including £2.2m of personnel …
Paul Kunert, 07 Jun 2013
A US Army M1A1 Abrams tank heads out on a mission from Forward Operating Base MacKenzie in Iraq on October 27, 2004

Microsoft rallies channel troops: Sell, sell, sell our spanking new 'Cloud OS'

Microsoft has flexed its on-premises software expertise and armed 25 IT service providers with Redmond technology – so they can snatch back customers lured by siren calls emanating from Amazon Web Services. The new "Cloud OS Network" involves Microsoft dispersing its "Cloud OS" technology among a slew of resellers, distributors …
Jack Clark, 12 Dec 2013
Logicalis

Logicalis CEO reveals blueprint for gobbled 2e2 Euro biz

Logicalis CEO Ian Cook says his biz will use the IT Service Management (ITSM) unit in the Dutch operation acquired from 2e2 as a consulting "centre of excellence" for the entire group. Integrator Logicalis - owned by Datatec - yesterday coughed up €24m for 2e2's businesses in Spain, the Netherlands, Ireland and the Channel …
Paul Kunert, 05 Mar 2013
New telstra logo

Telstra, Moto in lead for $AU450m-plus wireless contract

Telstra and Motorola have been named as the preferred tenderers for a major refresh of the Queensland Government's public safety networks. Over the 15 year life of the contract, the government expects the network to cost $AU457.3 million, with the first $AU56.7 million allocated this year to get coverage in Brisbane, the Gold …