Articles about Managed Services

Bang by Guian Bolisay

Invicta IT to vendors: 'Put us in the bucket... of ones to watch'

Reseller minnow Invicta IT has hired a raft of heavy-hitting - and no doubt expensive - sales account managers from Insight Enterprises as it eyes up moving into the bigger leagues. The Slough-based HP, Cisco and NetApp seller recruited ex-Insight corporate sales director Gary Remmington as sales director on 1 April and he in …
Paul Kunert, 17 Sep 2015
Roughly 150kg of gold

EMC coughs up the readies for cloud management software supplier

EMC is buying Virtustream in a seemingly billion-dollar-level transaction, as part of an effort to build a managed cloud services business. Virtustream sells xStream cloud management software for public, private and hybrid clouds, Infrastructure-as-a-Service (IaaS) and managed services to its customers. It says its xStream …
Chris Mellor, 26 May 2015

Accenture still a little peckish as it snaps up digi biz Chaotic Moon

Outsourcing giant Accenture has snapped up digital biz Chaotic Moon for an undisclosed pile of cash. The Austin-based, 200-strong team apparently has digital design, prototyping, and development nous. The move is just the latest of a series of acquisitions designed to move the outsourcer out of the traditional managed …
Kat Hall, 23 Jul 2015
Crapita logo

Capita gobbles Berks-based mobility specialist Pervasive

Biz wireless networks integrator and mobility managed services player Pervasive Ltd is the latest organisation to be crunched up by Capita's acquisition mill, The Channel can reveal. The Berkshire-based company, which trades as Pervasive Networks and Beovax Computer Services, will sit within Capita’s IT Services division run by …
Paul Kunert, 26 May 2015
£10 notes. Pic: Howard Lake

Phoenix IT Group comes back in black as new owners beckon

Phoenix IT Group is back in the black following the first full year of CEO Steve Vaughan’s turnaround strategy, in what is likely to its last fiscal before the Daisy Group acquisition is sealed. The LSE-listed organisation is still struggling to get the top line moving in the right direction, as revenue fell nine per cent year- …
Paul Kunert, 08 Jun 2015
Cash on scales. Pic: Images Money, Flickr

Oracle swaps around its licence police bods' top ranks

Oracle’s mighty software enforcement unit is now under new management in the UK, Israel and Ireland. Caroline Crowe-Woolley has been appointed senior manager head of UKII region License Management Services (LMS), taking over from Mike Duncan. Duncan had occupied the LMS spot since January 2013. Also gone is head of LMS UK …
Gavin Clarke, 06 Oct 2015

Lenovo: MSPs and CSPs, PLEASE come buy our servers

Chinese PC ruler Lenovo has arrived at the cloud and managed services provider party relatively late, with a sales programme tucked under its arm and an expanded x86 server portfolio brochure in hand. The biggest purveyors of the fluffy white stuff already have their designs custom built by ODMs in the Far East - a point not …
Paul Kunert, 10 Apr 2015

Piston to power Cisco Intercloud

Cisco is either dipping another tentative toe in the open cloud business, or about to Borg a potential competitor, announcing that it wants to buy cloud operating system company Piston Cloud Technologies. Piston's OpenStack expertise will now be wrapped into the warm embrace of Cisco's Cloud Services operation, the group charged …
Euro notes

Efficient German sales engine Bechtle says Q1 was GUT

Insuppressible German headquartered reselling machine Bechtle piled more pounds onto the sales ledger during calendar Q1 seemingly surprising senior management. The business, with ops in 60 locations across Europe, revealed a 6.1 per cent boost in sales to €622.5m, EBITDA climbed 6.3 per cent to €22.5m and profit after tax up 6. …
Paul Kunert, 14 May 2015
Champagne Not Included

Capita cracks open the bubbly after 10 per cent sales jump

This year's huge Capita spending spree boosted the company's sales by 10 per cent to £2.28bn, according to the outsourcing giant's first-half results for 2015. During that period, the outsourcer splashed a total of £279m on 11 businesses, most recently snapping up Scottish business intel outfit Barrachd. Profits before tax …
Kat Hall, 29 Jul 2015

Going into tech services? It's way bumpier than it looks

It is results season for a slew of mid-market resellers but top and bottom line growth numbers have not exactly matched the sizzling sunshine outside, and were cooled by the challenging economy. First up is Burnley's finest, Lanway Corporate Business Systems, which saw turnover in the year to 31 March 2013 dip a little over five …
Paul Kunert, 22 Jul 2013

Nope, there's no money in on-prem software licensing...

Microsoft may be making life harder for enterprise volume licensing resellers but there’s still money to be made from flogging on-premise software in the old way. Just ask Bytes Group. The Surrey-based specialist has filed its results for the year ended 28 February, and they reveal a business whose waistline is expanding from …
Paul Kunert, 23 Sep 2015
4 arrows signs in arrow on wooden wall

Sales up, profit up, but no champagne corks popping at Rackspace

The gods of tech sales finally smiled on Rackspace in calendar Q2 of 2015. But the biz isn't celebrating just yet, because it's public cloud arm is stuck in first gear. The cloud server-hosting biz reported an 11 per cent year-on-year growth in turnover to $489.4m (£314.2m) in the three months ended 30 June. Total costs and …
Paul Kunert, 11 Aug 2015

UK biz Six Degrees puts up 'For Sale' sign outside corporate HQ

A sales process is under way at mid-market managed voice and data hosting biz Six Degrees, with a corporate financier appointed to sniff out interested buyers. Private equity backer Penta Capital is eyeing up the exit route four years after stumping up £60m to back the former management team at SpiriTel to execute a buy-and- …
Paul Kunert, 05 Feb 2015

VMware acquires Immidio to personalise mobile stuff

VMware has acquired Immidio, a vendor of “user environment management” (UEM) products that deliver desktops to any device, and will fold it into a wider Workspace Environment Management (WEM) effort. Virtzilla's cooking up this new batch of acronym soup because it's decided that the application and desktop delivery caper is …
Simon Sharwood, 04 Feb 2015

Outsourcing tanker CSC sales growth torpedoed

Leaky outsourcing tanker CSC saw sales growth drift off on the horizon for yet another quarter – the first of its fiscal 2016 – but the services slinger is back in the black, without the help of tax benefits. The fact CSC slashed costs and expenses by nearly half a billion dollars had nothing to do with bottom line beefiness, …
Paul Kunert, 12 Aug 2015
£10 notes. Pic: Howard Lake

Oh no! That's another year you didn't grow, KCOM

Brit telco KCOM Group has reported top line shrinkage for the seventh consecutive year, this time blaming problems on “legacy activities” while unsurprisingly pinning its future on cloud services glory. The tech integrator/ comms provider reported a 6.1 per cent fall in revenues to £347m for the year ended 31 March - the last …
Paul Kunert, 05 Jun 2015
Roughly 150kg of gold

Gold to bind Phoenix IT, Daisy, Cisco

Phoenix IT is likely to rekindle its partnership with Cisco when the Daisy Group completes the acquisition of the services provider, as expected in the not-too-distant future. In late 2013, El Chan revealed Phoenix was among 1,000 companies across EMEA told by Cisco that their right to sell its kit was to be removed because they …
Paul Kunert, 29 May 2015
Apple Maiden data center storage

Services fuel the next generation data centre

In its basic form, a data centre is just a big room full of cages and cabinets, with highly reliable power, efficient security, fire and flood protection and a variety of internal and external network connectivity. In recent years providers have tried to differentiate their offerings but there is not really that much you can do …
Dave Cartwright, 17 Nov 2013

HP's ailing Enterprises Service unit bags 'mega' TNT gig

HP’s sickly Enterprise Services (ES) unit continues to show signs of recovery after putting pen to paper on a “mega” six-year managed services deal with Dutch logistics biz TNT. The project, believed to be worth hundreds of millions of dollars, follows hot on the heels of a decade long outsourcing agreement with Deutsche Bank, …
Paul Kunert, 16 Mar 2015

Insight’s director churn continues as ‘key player’ leaves

The revolving door at Insight keeps swinging, with folk entering the building, others deciding to walk and some being forcefully ejected. IT Services director for the UK, Stuart Lemon, has exited and El Chan understands he is joining a reseller with big ambitions. In a statement, Rolf Adam, veep of services at Insight EMEA, …
Paul Kunert, 16 Feb 2015

Senior execs at NTT Com Security quit, but not with immediate effect

Top brass at NTT Com Security are hot footing it out of the organisation at the end of next month, the company confirmed today. CEO Simon Church, formerly COO at reseller Integralis (which NTT acquired in 2009 to form the backbone of its security ops), and chief beanie Heiner Luntz, have quit. Climbing into the chief exec’s …
Paul Kunert, 23 Jun 2015

Barracuda misses Q2 results target

Cloud security and storage supplier Barracuda recorded growing revenues in its latest quarter, but fell short of expectations and made a loss because of poor sales in Europe and large deal push-outs. However, it announced it was buying a managed service provider software company to grow its market. Revenues for the second …
Chris Mellor, 01 Oct 2015

NetApp dissolves global centre of virtualisation excellence

NetApp has dissolved the “global centre of virtualisation excellence” it created in 2010 and ran from its Melbourne, Australia, office. The centre was established after the vendor won some colossal deals in Australia, believed to be at the nation's dominant telco Telstra and financial services outfit Suncorp. Both bet big on …
Simon Sharwood, 25 Aug 2015

SCC: Look at our bulging figure(s). We're fatter than some MSPs

Classic product reselling at privately-owned Midland tech dynasty SCC’s UK biz has crashed by a fifth but the company execs are still smiling. Why? The shift to services is paying off. Revenues generated in Britain for fiscal ’15, ended 31 March, dropped 13.3 per cent on fiscal '14 to £662m – including a full-year’s contribution …
Paul Kunert, 25 Jun 2015
man_inks_deal_channel signs contract services

Colt Technology Services gobbles ThinkGrid

Colt Technology Services has swallowed cloud minnow ThinkGrid for an undisclosed sum to tap up its network of 300 resellers and software developers and the small biz firms it counts as customers. Incorporated in 2008, London-based ThinkGrid provides a cloud platform for channel firms to resell infrastructure-as-a-service kit …
Paul Kunert, 13 Aug 2012

Psst. Hey, Jock. I got £100m for outsourcers here. Fancy a hit?

A £100m pot of cash for managed service providers will form part of the Scottish government's next public sector-wide tech agreement. A prior information notice on the Official Journal of the EU was distributed to suppliers for the replacement to the Scottish Procurement Framework, which is currently winding down. "Scottish …
Paul Kunert, 24 Jul 2014

Buying Solutions plans £600m managed services deal

The Treasury's purchasing agency is looking for up to 10 suppliers for a pan-government managed IT services framework. Buying Solutions said the two-year procurement agreement will provide public sector and associated organisations with end to end IT managed services. This will include the management of servers, desktops, laptop …
Kable, 15 Jun 2009
Files in manager's desk drawers: manila folder marked "Redundancies". Image via shutterstock

CSC insiders: 800 job cuts will hit service delivery for punters

CSC is pressing ahead with plans to axe hundreds of workers, brushing aside concerns from some employees that customers are already feeling the pinch of past cost cutting actions. In what has become an annual ritual for CSC, almost 800 employees were put at risk of redundancy in May, with their roles earmarked to be sent to …
Paul Kunert, 23 Jun 2015

Phoenix IT Group 'trading comfortably in line with forecasts'

It is almost a year since Steve Vaughan grabbed control of Phoenix IT Group, and the once-troubled tech services outfit no longer seems so ... well, troubled. The LSE-listed Northampton company issued an interim today to say group trading is “comfortably in line with market profit expectations”, and talked up a number of …
Paul Kunert, 24 Feb 2015

Trustmarque ready to rock n roll in tech channel again

Interview With the branding issue out of the way, an enlarged Trustmarque has cut costs, embedded the exec team and is hiring - a far cry from the less than certain outlook for the business last summer. The York-based organisation this week merged with sister company Trinity, forming a £170m turnover technology wing of business process …
Paul Kunert, 16 Jan 2015
man_inks_deal_channel signs contract services

Loss of Wales PSN gig? No worries, says Logicalis UK boss

Services-based reseller Logicalis is looking to fill the void left by losing the Wales Public Sector Network (PSN) gig to BT with more bite-sized projects. Well, that's the plan at least. The Slough-based firm is to be ousted by the Brit telco monopoly on a contract that could be worth up to £420m over the next seven years, …
Paul Kunert, 11 Nov 2014
£10 notes. Pic: Howard Lake

Sun shines on Datatec despite Logicalis' sales 'n' contract woes

It was the Westcon distribution arm that kept the tills ringing for parent Datatec, as integrator sub Logicalis was struck by a “significant” contract loss in Blighty and weaker product reselling. Across the group – which also includes consultancy Analysis Mason – revenues leapt by 13.3 per cent to $6.4bn for fiscal ’15, ended …
Paul Kunert, 13 May 2015
A daisy

Daisy Group’s Riley: Integration of £200m + acquired beast starts today

Management at Daisy Group today start the mammoth task of integrating Phoenix IT Group, and getting the respective sales staff to cross-sell following yesterday’s purchase completion. The acquisition of tech services outfit Phoenix is the 48th acquisition Daisy has made since it was founded by chairman Matthew Riley in 2001, …
Paul Kunert, 17 Jul 2015
management social5

Daisy Group seals Phoenix IT Group buy, exec set for exit

Some execs at LSE-listed Phoenix IT Group are edging toward the exit, El Chan can reveal, after the proposed takeover by Daisy Group today got the official rubber stamp. The approach from privately owned Daisy came in May when it offered 160 pence per share for Phoenix in a transaction that valued the equity at £135m. The …
Paul Kunert, 16 Jul 2015

US titans roll out the numbers... wow, reselling is a tough game

Calendar Q1 numbers are out for shape-shifting resellers Insight Enterprises and Systemax, with the former reporting flat sales and profits but the latter faring much, much worse. Both are trying to rapidly develop services operations based on consulting, managed services and the cloud to replace commoditised or 'empty calorie' …
Paul Kunert, 12 May 2015
Sydney harbour bridge poking out of the clouds

Verizon brings half its cloud to Australia

Verizon enterprise has opened its cloud in Australia, or least half of its cloud. Verizon's cloud is an oddity inasmuch as it comprises two distinct platforms. One is the kit it acquired along with Terremark and has since indicated it will rebuild on Xen and CloudStack. That cloud's used to dleiver the reserved performance bits …
Simon Sharwood, 17 Mar 2015

HDS launches compute-as-a-service in Equinix bit barns everywhere

Hitachi Data Systems (HDS) has come up with a new way to keep selling hardware in the cloud age, by creating a compute-as-a-service service that will live in Equinix's 32-nation-strong bit barn network. HDS is most often characterised as a storage vendor and has offered storage-as-a-service for some years. The company also re- …
Simon Sharwood, 27 Oct 2014

We told you so! Daisy Group slurps up Damovo UK

Daisy Group has confirmed what our readers already knew – it has wolfed down unified comms specialist Damovo UK in its first deal since going private again less than a fortnight ago. West Sussex-based Microsoft and Cisco Gold badge holder Damovo is the former enterprise sales and services division of Ericsson. “With strong …
Paul Kunert, 02 Feb 2015
Ravello Systems logo

Ravello unravels mystery of ESXi on AWS, Google

Ravello Systems, a purveyor of cloud hypervisors, has created a way to run VMware's ESXi in clouds from Amazon Web Services or Google. Does that sound nutty given that VMware itself and plenty of other cloud/managed services providers will happily give you a Virtzilla environment? Yes and no. Yes, because it seems like rather a …
Simon Sharwood, 17 Apr 2015

Dutch tech services outfit Imtech takes €100m write-down

IT technical and managed services provider Imtech is warning of a financial writedown of at least €100m due to "possible irregularities" at its Polish sub. The Netherlands-based group, which also has electrical and mechanical service units in addition to its ICT arm, said it had "ordered a forensic investigation" of the …
Paul Kunert, 04 Feb 2013

Capita IT Services healing Hands make mark on biz

Chairs on good ship Capita IT Services (CITS) are being re-arranged under the say so of chief executive Peter Hands. Staff were told via email - seen by El Chan - that Gordon Ellen, director of IT Services at Capita is set to leave the business at the end of May to take on a new "challenge". And in typical Capita fashion it …
Paul Kunert, 18 Mar 2013
management project3

Long knives at Logicalis as execs and vendors disposed of

Big changes are afoot at embattled integrator Logicalis UK following the loss of the Wales Public Sector Network (PSN) deal. This includes a re-org, vendor cull and some senior level departures - all ahead of a new boss starting. European head and acting interim UK MD Arnaud Spirlet told us the company needs to “transform” under …
Paul Kunert, 20 May 2015

Arrow ECS UK sales director Johnny Ellis set to exit building

Distie veteran and colourful channel figure Johnny Ellis is to exit the UK and lreland sales director’s office at Arrow ECS with the intent of ploughing his furrow in another area of the industry. Ellis has been in tech distribution for more than two decades: he set up Open Computing before it was sold to PSL, which was then …
Paul Kunert, 28 Oct 2014

Cloud? We prefer, er, reselling tech, say tech resellers

Canalys Channels Forum 2014 Good old fashioned kit and licence reselling remains the primary way local tech suppliers pay the bills, with IT services still accounting for less than a quarter of revenue generation. This is according to a Canalys survey, which probed 352 channel businesses across the globe to ascertain the impact that classic product sales, …
Paul Kunert, 24 Sep 2014

Tech talent scout Braund scouted by troubled Coms Plc

Financially challenged B2B connectivity and voice provider Coms Plc has poached tech recruitment veteran Mark Braund to take control of the ship, following a messy divorce with his predecessor. Braund was a former EMEA director of SME at IBM in the 1980s, but for nearly the last thirty years has worked in senior positions at …
Paul Kunert, 14 Jul 2015

UK Cabinet Office's £200m IT bonanza: I got 999 contracts but a pitch ain't won (yet)

The UK government is seeking as many as 999 firms to provide a raft of tech services across the public sector, according to a contract notice in the Official Journal of the European Union. The Cabinet Office, acting via government procurement body Crown Commercial Services, is splitting the Technology Services framework into 11 …
Paul Kunert, 05 Nov 2014

Official: BT wins £420m Wales PSN gig... just as we said it would

The Welsh government has finally coughed to what El Chan readers have known for months, that BT dislodged incumbent Logicalis from the next Public Sector Network (PSN) contract valued at roughly £420m over seven years. The gig to provide the public sector in Wales with broadband and other IP services was actually awarded to the …
Paul Kunert, 08 Oct 2014
management strategy2

Logicalis grabs former Insight EMEA sales chief Brooker

International managed services bigwig Logicalis has hired former Insight exec Tony Brooker to run its sales and marketing teams in the UK and Ireland, El Chan can reveal. The industry vet starts early next month (4 August) and will manage a team of 120 staff, the majority of whom are in field sales, but he will be expected to …
Paul Kunert, 07 Jul 2014
Columns of coins in the cloud

AWS: Wanna join our MSP club? The bar is high, says UK boss

Managed Services Providers - still the most sought after of all channel partners types - can now jump through some hoops to scoop a badge of certification from Amazon Web Services. The infrastructure services firm is formalising relations with MSPs via an extension to it’s programme in a bid to sort the wheat from the chaff. “ …
Paul Kunert, 12 Dec 2014