Articles about Managed Services

Jump for joy. Pic: Kate Palana

Intrinsic: We have no CEO. Otherwise everything is tickety-boo

Cisco Gold partner Intrinsic Technology has confirmed it is CEO-less - which Reg readers already knew - but that all is OK, everything is working out as planned. Honestly. As revealed by us this week, the Merseyside-based reseller has burned through four leaders in five years with the latest departure – Mark Bates – having …
Paul Kunert, 23 Jun 2016
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Count 'em and weep: Intrinsic looking for fifth CEO in five years

The high office revolving doors at Intrinsic Technology are clearly still swinging - the company is on the hunt for its fifth CEO in five years after attempts to find a buyer ended unsuccessfully. Top dog Mark Bates has left the organisation after two years in charge and been replaced on an acting basis by non-exec chairman …
Paul Kunert, 21 Jun 2016
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Trustmarque has been sold yet again – this time to Capita for £57m

Capita has acquired Microsoft licensing house and managed services biz Trustmarque for £57m in cash – the fourth time the company has changed hands in three years Trustmarque, part of the Liberata Group, was rolled onto the market in February by parent Ardbid Ltd, appointing investment bank William Blair to find a buyer, as we …
Paul Kunert, 21 Jun 2016
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Pulsant swallows Onyx – just like we told you they would

Bit barn and cloud services seller Pulsant has confirmed this morning it has devoured fellow data centre services business Onyx. Financial terms were not disclosed but when The Channel exclusively revealed the agreement some weeks ago, our sources told us £65m had changed hands. The buy gives Pulsant an expanded base with …
Paul Kunert, 09 Jun 2016
IBM Headquarters, Armonk, NY

IBM bags $300m Emirates gig

Emirates has appointed IBM to run various technology services in a 10-year deal worth $300m. The contract sees the airline using IBM mainframes and storage on a managed services basis and will enable it to improve efficiency for passenger support systems and gain significant operational savings, IBM said in a statement today …
Drew Cullen, 07 Jun 2016

SCC blows up tech sevices balloon, fiscal '16 profits swell

‘Thank god for our IT services biz’ might be the general sentiment expressed by top brass at SCC after another year when the shelf life for firms reselling hardware and software got a little shorter. Services might not be coming good for all IT vendors - for that see the gloom at some of the majors - but they accounted for the …
Paul Kunert, 06 Jun 2016
HP CEO Meg Whitman

Whitman deletes another chapter in HP history as CSC and ES borg

Hewlett Packard Enterprise CEO Meg Whitman is dismantling another legacy bequeathed to her by a predecessor as she waves goodbye to Enterprise Services. The first lady of Palo Alto has already closed the chapter opened by one-time CEO Carly Fiorina who had signed off the buy of Compaq, only for HP's PC business to be ejected …
Paul Kunert, 26 May 2016
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Hungry UK services slinger swallows hosting biz for £65m – sources

UK managed services slinger Pulsant has agreed to fork out £65m for data centre and hosting biz Onyx, multiple sources close to the situation have claimed. A "for sale" sign was erected outside Onyx’s Stockton-on-Tees HQ in January and the process was managed by Deloitte, as we exclusively revealed. “The deal is done,” said …
Paul Kunert, 26 May 2016
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Speaking in Tech: Uber and Lyft tell Austin: Hell no, we won't give you the finger

Podcast speaking_in_tech Greg Knieriemen podcast enterprise Hosted by Sarah Vela and Ed Saipetch. This week the dynamic duo discuss Uber, Ford, Twitter, Cisco and more. Our special guest this week is Ben Kepes, technology evangelist, investor, commentator and business adviser. Here are the details: (1:00) Uber drama in Austin (8 …
Team Register, 11 May 2016

Roll up, roll up: Dot Net Solutions has a 'war chest'

Microsoft minnow Dot Net Solutions is to stage a roll-up of the fragmented small biz managed services space in Europe. Dot Net, a seller of Azure public clouds on which it provides app dev, messaging & collaboration, back-up and DR, has bagged unspecified funding from US MSP New Signature, which itself got $35m from Columbia …
Paul Kunert, 03 May 2016
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Ah, so that's why Adapt wasn't put in the shop window in 2015

The reason why Lyceum-backed Adapt remains Lyceum-backed is contained in their latest set of annual profit and loss accounts - company growth stalled and so a sales process was halted. The London-based outfit was expected to come onto the market last last year and tasked M&A and corporate finance advisor ARMA Partners with …
Paul Kunert, 18 Apr 2016
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Fujitsu Tech Products overhauls direct sales team's pay

Fujitsu’s Technology Products Group (FTPG) says it is going to pay its end user sales team the same amount regardless of whether they transact business via resellers or cut out the middlemen. This is one of the levers the new look team team over at FTPG is pulling to grow business while containing costs, and breaking down the …
Paul Kunert, 13 Apr 2016

Microsoft: We have a bullet ready for 12 competencies

Microsoft is to take 12 "old world" accreditations out back to be shot as it drags channel partners – some of them kicking and screaming – into the cloud. Gavriella Schuster, GM of Microsoft’s worldwide partner group, said it will “streamline” certifications and funnel investment on “building successful cloud practices”. “ …
Paul Kunert, 13 Apr 2016

Ruckus: A strong buy for Brocade, but leaves Juniper isolated again

Comment Pity poor Juniper. The networking company’s alliance with Ruckus Wireless last summer raised hopes that it would strike it third time lucky in the Wi-Fi market, filling the gaping wireless gap in its platform. Now Brocade has snatched carrier Wi-Fi leader Ruckus from under its rival’s nose with a $1.2bn acquisition. It's the …
Wireless Watch, 13 Apr 2016
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Troubled Azzurri Comms offloaded to AIM-listed Maintel

AIM-listed comms and networking integrator Maintel has conditionally agreed to slurp struggling rival Azzurri Comms for £48.5m - a company that is twice its size. At the same time, the London-based Maintel confirmed it is also to place Ordinary Shares on the market at 700 pence each with the aim of generating roughly £24m to …
Paul Kunert, 08 Apr 2016
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Ever heard of 'multi-cloud'? Get with cool kids – it's the New Big Thing™

Comment Hybrid cloud is so yesterday – multi-cloud is where it’s at. Spreading your cloud apps between different providers is now becoming a trend. Four in five firms were using multi-cloud services last year, according to cloud firm RightScale. Six in 10 UK companies used more than one provider, said Adapt a year earlier. There are …
Danny Bradbury, 15 Mar 2016
IBM Headquarters, Armonk, NY

IBM slices heavy axe through staff in the US

IBM axed a wedge of workers today across the US as part of an "aggressive" shakeup of its business. Big Blue was due to lay off some staff at its Global Technology Services (GTS) wing in America back in January. That headcount chop was postponed, with the cuts being pushed back to this week and with more than GTS workers …
Chris Williams, 02 Mar 2016
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Claranet swallows AWS MSP for web apps fun and frolics

Managed services and hosting player Claranet has hoovered up small but perfectly formed AWS channel partner Bashton Ltd for an undisclosed sum. This is the third buy Claranet has made including LinuxIT and Techgate since it refinanced in March of last year. Warrington-based Bashton specialises in selling managed services to …
Paul Kunert, 22 Feb 2016
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Brit bit barn and hosting slinger C4L Group sold for £23m

LSE-listed Castle Street Investments has slurped network services and bit barn hosting biz C4L Group Holdings for circa £23m. Under the terms of the sale, the investment vehicle - born out of its online dating firm Cupid - will pay £20.2m for C4L’s equity (£14.2m in cash, the rest in shares), and assume £2.8m of debt. C4L …
Paul Kunert, 16 Feb 2016
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Microsoft seller Trustmarque seeks private equity sugar daddy

Exclusive Trustmarque is erecting a for sale sign outside corporate HQ as the management team looks for a new private equity backer to fund a buy-out. The volume licensing reseller-cum-managed services outfit is currently backed by Endless LLP, which swooped for the York-HQ’d business when it faced well publicised cash-flow challenges …
Paul Kunert, 12 Feb 2016
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While we weren't looking, the WAN changed

Sysadmin Blog: Wide Area Networking (WAN) solutions are not discussed enough in the tech press. We babble incessantly about consumer broadband, or some new top end fibre speed achieved in a lab, but this is merely a fraction of the story. There is a very real revolution in WAN connectivity that is occurring right now, today. It goes largely …
Trevor Pott, 05 Feb 2016
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RM's core tech division suffered a 12% revenue dip in 2015

Ditching PC production, the running down of the old Building Schools for the Future contracts, and relatively “subdued” government spending on education ate into RM’s lunch money in 2015. The specialist education supplier turned over £178.2m in the year ended November, down 12 per cent on the prior fiscal, and it was all the …
Paul Kunert, 01 Feb 2016

Redcentric slurps bit barn biz City Lifeline for £4.8m

IT managed services provider Redcentric has snapped up East London-based bit barn operator City Lifeline for £4.8m. The data centre biz, nestled in the heart of the capital's Tech City alongside the likes of cornflake 'restaurant' Serial Killer, adds 28,0002 ft of space and 600 racks to Redcentric's portoflio. "This is a low …
Kat Hall, 29 Jan 2016
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Tech channel veteran De Sousa turns back on Outsourcery

It is back to the drawing board for troubled infrastructure and application cloud provider Outsourcery after it confirmed sales veteran Emma de Sousa has opted not to join them as MD after all. As exclusively revealed by us late last year, De Sousa quit her job as UK boss at reseller Insight to lead Manchester-based …
Paul Kunert, 29 Jan 2016
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Kent Council cheerily flings about £100m at managed services bods

Kent County Council and two other local authorities are on a mission to splash between £50m and £100m on a mega outsourcing gig with managed services providers. The four-year contract is to be awarded to five suppliers for "the outsourcing of day-to-day management responsibilities and functions" and is part of council plans to …
Kat Hall, 22 Jan 2016
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PWC devours cloud consultancy Outbox Group

PwC is the latest big consultancy to grab a piece of the cloud action by hoovering up integrator Outbox Group, a European firm that specialises in CRM, marketing automation and IT maintenance. After maintaining a watching vigil, the big consultancies are starting to fork out cold hard cash for cloud services outfits - late …
Paul Kunert, 20 Jan 2016
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Onyx to erect 'for sale' sign outside corp HQ, say sources

Data centre and hosting slinger Onyx will erect a "for sale" sign outside its Stockton-on-Tees HQ in 2016, and the expectation from multiple sources is this will happen sooner rather than later. The private equity-backed business is working with adviser Deloitte to run the sale but as yet no Information Memorandum has been …
Paul Kunert, 19 Jan 2016
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Microsoft kicks VMware right in its weakest, cloudiest spot

Microsoft has flicked the switch on an enhanced version of its Azure Site Recovery (ASR) for VMware customers. ASR is pretty simple in concept: the service allows you to replicate virtual machines into Azure, update them and then run the VMs in Azure as a disaster recovery option. You pay US$54 a month per instance stored in …
Simon Sharwood, 12 Jan 2016
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Six Degrees grabs £12m pot of cash from private equity overlord

The private equity backer that coughed for hosting and managed services outfit Six Degrees has stumped up £12m to fund organic expansion in 2016. The cash injection comes half a year after Charlesbank Capital Partners beat off competition from other finance houses to buy Six Degrees - the sale process started in February and …
Paul Kunert, 05 Jan 2016
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SCC buys 'controlling stake' in mobile services biz One Point

SCC has injected a mobile element to its managed services portfolio by grabbing a “controlling stake” in voice and data minnow One Point Communications, The Channel can reveal. This is the third such investment in new skills this year following similarly structured deals with voice and UC specialist SIPCOM and data …
Paul Kunert, 14 Dec 2015
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Channel on red alert as Alternative Networks scours market for buys

Alternative Networks is shuffling back onto the acquisition trail following some eye-wateringly expensive buys that are now fully integrated and proved to be grist to the mill for its cloud aspirations. The comms-cum-tech integrator, which is wrapping its much of the portfolio in the fluffy white, today reported a nine per …
Paul Kunert, 09 Dec 2015
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Microsoft wants to be your phone company, at least for voice

Microsoft wants to become your phone company, at least for for voice. Redmond's new ambitions emerged on Monday with the announcement of just how its bringing together the telephony bits it used to call Lync and Skype. Microsoft will soon offer a cloudy PBX, allowing connection of calls between the public switched telephone …
Simon Sharwood, 01 Dec 2015
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Former Logicalis exec hired by ONI Plc to jump start services biz

Cisco Gold Partner Oni Plc has hired former Logicalis UK boss Tom Kelly to devise a strategy to squeeze more cash out of its bit barn investments by reworking the managed services and cloud practices. Industry vet Kelly set up the local operation for Logicalis in 2003 and over the next decade grew the business into a £200m …
Paul Kunert, 27 Nov 2015

NCC pays €133m for security shack Fox-IT

Fox-IT, a Dutch cyber security firm, has been acquired for €133.25m (£93.5m) by NCC, which is declaring its intention to become a big dog in the global cyberpack. NCC, which offers consulting, website performance and domain services, intends to raise £126.3m in shares at 275p, and has claimed it and Fox have "complementary …
Kids on wall. Pic: US Army/Capt Emily Skolozynski

Will the Ericsson/Cisco alliance work or simply break?

The reasons for an alliance between Cisco and Ericsson are just as good as the reasons against it. Both want to own ALL of the territory around carrier deployments, but Ericsson comes from dominance in the wireless sector and Cisco from the IP segment, both wired and wireless. And similarly both of them fear incursions from …
Faultline, 16 Nov 2015
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Rackspace beats The Street with strong Q3

Rackspace topped analyst expectations for Q3, pulling in $509m revenue, up 10.7 on same time last year and net income of $37m or 26c a share. Consensus analyst forecasts were 20c a share. Net margin was 7.2 per cent, up from 5.6 per cent in Q3, 2014. Shares climbed 8.3 per cent in after hours trading. For the full year …
Drew Cullen, 10 Nov 2015

Redcentric: Firmly in the black despite Calyx slurp costs

The cost of acquiring and integrating Calyx left a dent in the half-year bottom line numbers for mid-market managed services slinger Redcentric – the only blot in an otherwise decent trading period. Turnover for the six months ended 30 September bounced 15 per cent to £54m. Excluding the contribution from Calyx, acquired in …
Paul Kunert, 09 Nov 2015
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HP Inc in indirect push for biggest UK and Ireland accounts

Hewlett Packard Inc is turning to partners to help drive business among the enterprise and small and mid-markets in the UK and Ireland. HP Inc Wednesday announced it would convert 300 of the region's largest, direct business accounts into indirect relationships to woo partners. The newly independent computer and printer-maker …
Gavin Clarke, 04 Nov 2015
Sydney Harbour Bridge in the cloud

Ninefold gives up race against richer rivals

Australian cloud outfit Ninefold has declared it has a total inability to support unlimited payments – TITSUP – and announced it is “sunsetting” itself. That's not payment processing in our acronym by the way. It's payments for kit. Ninefold's death notice says “Significantly more investment is required if we are to make what …
Simon Sharwood, 02 Nov 2015
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Ex-Trinity boss McDonagh bags NED role at Trustmarque

Trustmarque has hired former Trinity Expert Systems CEO Steve McDonagh as a non-exec director to provide consultancy on the fluffy white stuff - cloud services that is, for the absence of doubt. McDonagh was in driving seat at TES when it acquired Eurodata in the summer of 2011, but the firm subsequently succumbed to cash flow …
Paul Kunert, 26 Oct 2015
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VMware veep Bill Fathers steps aside to take 'more strategic role'

VMware enterprise veep, board member and cloud czar Bill Fathers will not be part of the management family running the recently announced Cloud Services Business joint venture with EMC. Last week, the cloudy partners formally launched their joint venture, following EMC's $1.2bn (£782m) acquisition of Virtustream in May. …
Kat Hall, 26 Oct 2015

Trend Micro stumps up $300m to buy HP TippingPoint

Trend Micro has agreed to pay $300m to acquire HP TippingPoint, a provider of intrusion prevention systems and related network security kit. The acquisition is both technology and market driven since it gives Trend, best known for its security software, access to HP TippingPoint’s customer base. Trend says the deal positions …
John Leyden, 21 Oct 2015

EMC animates franken-cloud with bits of itself, VMware, VCE and Virtustream

VMware has revealed its full Q3 2015 results, and they're pretty: US$1.7bn revenue and net income of $1.02 per share were both a tick over the guidance the company has offered to markets. Virtzilla's future results will also receive a boost, because EMC's US$1.2bn acquisition of Virtustream will end as a 50/50 joint venture …
Simon Sharwood, 21 Oct 2015
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Slurp-happy reseller SCC: We want to buy a mobile services biz

Midlands tech dynasty SCC has switched on the searchlight to hunt for acquisition targets in the mobile space. The reseller-cum-data-centre-services provider is on the acquisition trail, and a week ago took a minority stake in hosted voice and unified comms-as-a-service player SIPCOM. James Rigby, CEO at SCC, said: “The next …
Paul Kunert, 16 Oct 2015
HMRC photo, Gov.uk

HMRC U-turns on VAT rules for cloud

HMRC has U-turned on its proposals to hand out VAT refunds just for large system integrators, while forcing public sector bodies purchasing off-the-shelf "cloud" services to pay the full whack. Last year the body published guidelines that would effectively penalise public sector organisations for buying cheap, standardised off …
Kat Hall, 16 Oct 2015
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Oracle swaps around its licence police bods' top ranks

Oracle’s mighty software enforcement unit is now under new management in the UK, Israel and Ireland. Caroline Crowe-Woolley has been appointed senior manager head of UKII region License Management Services (LMS), taking over from Mike Duncan. Duncan had occupied the LMS spot since January 2013. Also gone is head of LMS UK …
Gavin Clarke, 06 Oct 2015

Trustmarque: 2014 was a helluva year – for all the wrong reasons

Trustmarque swung to a loss in a challenging 2014 caused by a write-down of acquired Opin Systems, the correction of overstated profits in the prior year and commercial uncertainty leading up to its sale to Liberata. The licensing specialist turned over £135.4m in the twelve months, £99m of which was based on Microsoft …
Paul Kunert, 02 Oct 2015
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Barracuda misses Q2 results target

Cloud security and storage supplier Barracuda recorded growing revenues in its latest quarter, but fell short of expectations and made a loss because of poor sales in Europe and large deal push-outs. However, it announced it was buying a managed service provider software company to grow its market. Revenues for the second …
Chris Mellor, 01 Oct 2015
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Redcentric lines up COO as new CEO

Managed services outfit Redcentric has confirmed operations chief Fraser Fisher is to jump into the CEO chair in the not-too-distant future. In a statement to the City, the AIM-listed firm its revealed succession plans with current head Tony Weaver to step down on 9 November when interim results are filed. Weaver is to remain …
Paul Kunert, 30 Sep 2015

Nope, there's no money in on-prem software licensing...

Microsoft may be making life harder for enterprise volume licensing resellers but there’s still money to be made from flogging on-premise software in the old way. Just ask Bytes Group. The Surrey-based specialist has filed its results for the year ended 28 February, and they reveal a business whose waistline is expanding from …
Paul Kunert, 23 Sep 2015