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Articles about Managed Service

Rackspace chases the channel with hands-on 'managed cloud'

Rackspace has decided that cloud users want more than self-service and has launched a “managed” cloud service that will see it feed and groom its customers' cloudy servers. The company's post about the new service says “We’re targeting businesses and developers who want to tap the power of the cloud without the pain of running …
Simon Sharwood, 16 Jul 2014
channel_teaser_exit

Northgate Managed Services boss to exit

Northgate Managed Services (NMS) is parting with long serving UK boss Andy Ross, sources have claimed. His exit follows the unsuccessful efforts to find a buyer for the business, as revealed last September, with company insiders saying the asking price was simply too high. The firm was hawked about by investment banker …
Paul Kunert, 17 Jan 2013
channel

Lumison swallows DediPower Managed Hosting

Lumison has snapped up Reading-based cloud and co-lo player DediPower Managed Hosting for an undisclosed sum. This is the second deal this year for private equity backed, managed services provider Lumison, run by former Computacenter director Mark Howling, after forking out £22m for data centre co-location outfit Blue Square …
Paul Kunert, 04 Oct 2011
The Register breaking news

How to manage IT like a (service) pro

On April 17th at 10:00 BST, we’ve got a live broadcast featuring a service management workshop. Organisations are often told that running their IT as a service is the right thing to do, but how realistic is this and what does it mean in practice? How exactly do service providers operate, and how do their best practices map to …
Phil Mitchell, 03 Apr 2012

Concerning Microsoft's Azure pitch to cloud service providers

Microsoft is advancing non-Microsoft service providers as a core part of its Cloud OS strategy. In part one of this series I looked at what Cloud OS was and why you might care about using it on your own premises. This article will examine how those service providers fit into the equation. To be clear, "service providers" in the …
Trevor Pott, 06 Dec 2013
channel

UK.gov awards managed services deal to lucky dozen

Buying Solutions has announced that it has awarded a two-year IT managed services framework agreement to 12 suppliers. The government procurement agency said the contract, which includes the management of servers, PCs and laptops, is now live at public sector and associated organisations. "This framework agreement caters for …
Kable, 16 Aug 2010
Sorry we're closed

Brit schools' supplier Tribune Business Systems RUBBED OUT

Education tech supplier Tribune Business Systems (TBS) has gone into administration due to crippling cash flow issues with FRP Advisory handling the affairs. CEO Sheldon Stoutt was understood to have been looking for additional investment but this did not materialise, and the company called in the receivers in the middle of last …
Paul Kunert, 04 Mar 2014
Zocalo video

Amazon Zocalo rocks Box, socks DropBox, clocks Google Docs

Amazon has revealed Zocalo, its sync-and-share and managed storage for enterprise. This spells bad news for Box and Dropbox, and perhaps even Google Docs. Zocalo, we're told, features: A secure tool to share documents, spreadsheets, presentations, webpages, images, PDFs, and text files. Encryption of data in flight and at rest …
euros_channel_money

Economic recovery? Ha, that was so 2012, says buoyant Bechtle

If Europe was still in fragile economic recovery mode during calendar 2013 someone forgot to tell trend-bucking Bechtle AG, the epitome of efficient German tech reselling. The firm today reported group revenue of €2.27bn, up 8.4 per cent year-on-year and banked a 13 per cent spike in profit before tax of €89.3m and the same per …
Paul Kunert, 18 Mar 2014
management strategy2

As Azzurri closes in on CEO successor, sales director splits

South coast integrator Azzurri Communications is going to be a sales director and board member lighter after Craig Wellman handed in his notice to split by the early summer. The business, which last month pushed out the first in a series of cloudy services, is still on the hunt for a CEO to replace outgoing chief Vim Vithaldas …
Paul Kunert, 07 Apr 2014

Brit education tech supplier comes back to life after collapse

The company formerly known as Tribune Business Systems is about to be reanimated after Dubai-based investment firm VMS bought it out of administration in a classic pre-pack arrangement. As revealed this week, the London-based education supplier called in receivers FRP Advisory after failing to secure additional investment. All …
Paul Kunert, 07 Mar 2014
resellers_computers_desktops_workstations

IBM: Our kit needs to be sold with '-as-a-Service' on the end now 

IBM is warning that mid-market customers are now spending as much with managed service providers as they are with the classic value-added reseller that deploys tech onsite. This is according to Andy Monshaw, Big Blue's global GM for small and medium enterprise, who warns that the clock is ticking for any solution provider that …
Paul Kunert, 18 Jun 2012

Brit IT firm turnaround man: He's fixed the broken toilet, can he fix the busted biz?

It has been four months since Phoenix IT Group brought in its Mr Fix It, a chief executive tasked with reversing the misfortunes of the stumbling tech services company. Hired in March, Steve Vaughan has spent most of his time re-writing company strategy, but in his spare time got the broken disabled toilet in the Northampton …
Paul Kunert, 18 Jul 2014

EMC confirms arrival of channel vet as COO EMEA

EMC has confirmed that former Colt and Computacenter bigwig Simon Walsh will land at the firm as COO for EMEA, as revealed by El Chan this week. The industry veteran left Colt Technology Services in November, less than three years after heading the newly launched division, amid talk that the service provider was not satisfied …
Paul Kunert, 17 Jan 2014
cloud_channel

Cloud storage gateway firm: Selling to end users? Meh. We'll leave it to CSPs, et CTERA

A briefing from folks at cloud storage gateway upstart CTERA revealed there was more to the firm than Reg storage desk had thought. CTERA was founded by Liran Eshel and Zohar Kaufman after experience running a company in the SMB network security area and producing appliances. Eshel is CTERA’s CEO and Kaufmann its VP for research …
Chris Mellor, 10 Apr 2014
Ejection_seat

Donahue grabs Atlantis double crown: Takes CEO and pres titles

Atlantis Computing, the ILIO VDI and USX VMware acceleration software company, has replaced its CEO. Jason Donahue will be taking over from Bernard Harguindeguy. Donahue becomes CEO and president and joins the board. Chetan Venkatesh, the chief technology officer and founder of Atlantis, said: “Jason Donahue is someone who …
Chris Mellor, 16 Jul 2014
cloud

Flumejava, Millwheel ... No, not NSA codenames: The tech in Google Cloud's data grokker

Google has built a new thing for developers who want to have their data-filled cake and eat it right now, or perhaps set it aside for later and chomp it down at leisure. The Google Cloud Dataflow streaming data analysis tool (breathe) was announced by the ad giant on Wednesday at its I/O conference in San Francisco. It combines …
Jack Clark, 25 Jun 2014
slow_sign

Pension quango's £18.5m project FINALLY goes live... 2 months late

An £18.5m project carried out on behalf of the UK's Pension Protection Fund (PPF) has finally gone live - two months late. A comprehensive IT infrastructure overhaul and modernisation of hardware and software was due to be installed and running by 28 February. However, The Register has learned that CGI missed both the February …
Gavin Clarke, 01 Jul 2014

Capita IT Services slurps up small security biz

Crapita Capita IT Services confirmed today it has hoovered up security reseller minnow Network Technology Solutions for an undisclosed sum. This is the first bite-size deal of the year for CITS but given its historic addiction to acquisition will unlikely be its last. London-based NTS (UK) majors on intrusion detection and …
Paul Kunert, 21 Mar 2014
slice of pizza

Redcentric wolfs down InTechnology MS, becomes swing-bellied midmarket fatso

Redcentric has devoured InTechnology Managed Services in a reverse takeover* valued at £65m that creates a relative midmarket channel powerhouse. Under the terms of the deal, first revealed by The Channel this weekend, 80 million shares priced at 80 pence each will be placed with institutional investors to raise £64m and the …
Paul Kunert, 18 Nov 2013
cloud

Acronis receives Parallels-o-gram, reveals cloudy backup platform

Acronis' integration with sibling company Parallels is gathering pace, after the former today announced a cloud storage service. Both Acronis and Parallels were founded by Serguei Beloussov, who back in September told The Reg he planned a backup-as-a-service product that would meld technology from the two companies. That …
Simon Sharwood, 16 Oct 2013

RM to schools: You can have third-party kit, just not from us

Education supplier RM has told customers they can buy discounted third-party hardware from Misco after finally shuttering its own reselling operation and closing the PC production order book. A hardware referral agreement was always on the cards, as revealed by CEO David Brookes last month and Misco has beaten rivals to what was …
Paul Kunert, 03 Dec 2013
management management3

Juniper Networks UK bigwig hotfoots it to Alternative Networks

Juniper UK and Ireland boss Mark Quartermaine is hot-footing it to one of the firm's biggest channel partners, Alternative Networks, where he will be COO from next month. The former IBM, C&W, BT Global Services and Azzurri exec initially joined LSE-listed Alternative as a non-exec director in January last year but his …
Paul Kunert, 24 Apr 2014

Buying EMC? Better get a quote from a channel partner

EMC execs aim to crush any lingering conflict in the technology business channel* by preventing internal reps from quoting configuration and prices to all bar the largest customers that it sells to directly. The storage giant cemented its love-in with resellers, service providers and integrators with a rules of engagement …
Paul Kunert, 21 Jan 2014
globalisation

Buying Solutions plans £600m managed services deal

The Treasury's purchasing agency is looking for up to 10 suppliers for a pan-government managed IT services framework. Buying Solutions said the two-year procurement agreement will provide public sector and associated organisations with end to end IT managed services. This will include the management of servers, desktops, laptop …
Kable, 15 Jun 2009

Cloudy firm Coms Plc coughs £9.5m for Redstone

The three-year restructuring at Redstone was effectively wrapped up today after management "conditionally" sold trading subsidiary Comunica for £9.5m in cash to LSE listed cloud-based telephony player Coms Plc. Under the terms of the deal, Coms will cough £7.65m on completion and a deferred consideration of £1.85m in the next 12 …
Paul Kunert, 05 Nov 2013
Software-Defined Storage for Dummies. It's a real book!

IBM releases Software-Defined Storage For Dummies - no joke

IBM has written its own Software Defined Storage for Dummies book (PDF) focusing on – you guessed it – its home-brewed General Parallel File System Elastic Storage.* It defines software-defined storage like this: At its most basic level, software defined storage is enterprise class storage that uses standard hardware with all …
Chris Mellor, 13 Jun 2014
The Register breaking news

Three London boroughs seek cloud service framework

Westminster city council has issued a pre-tender notice for a number of cloud-based corporate services that will initially be shared with two neighbouring boroughs, but could be extended throughout London. As part of its strategic partnership with Kensington & Chelsea and Hammersmith & Fulham, Westminster has begun to look for …
euros_channel_money

Summer of data centre acquisitions on the cards in the UK

The business climate for acquisitions is mirroring the hotter weather outside, with a sales process for data centre providers Pulsant and VTesse Networks taking shape, multiple sources are telling us. Investment bank Jeffries has distributed an Information Memorandum for co-location player Pulsant, with private equity owner …
Paul Kunert, 20 May 2014
cloud

Signiant to SkyDrop files into Amazon and Azure clouds

Signiant, a supplier of large (100GB and up) file transfer services to media companies, has launched a new product it calls SkyDrop to send the files to Amazon or Azure instead. The company already has a Media Shuttle product which is used by many digital media customers to send large files to customers and partners in the …
Chris Mellor, 03 Apr 2014
FalconStor CEO Gary Quinn

'Member when we were running out of cash? Whew... thank goodness that's over – FalconStor

FalconStor is moving on from its near-death experience last year, when, according to CEO Gary Quinn, it had just six months of cash left. The new chief now plans to build on its recovery by returning the firm to its roots with a unified software product. He also spoke of the firm taking on EMC's VPlex and IBM's SVC with its …
Chris Mellor, 04 Jun 2014
ICBM simulating rocket

When Symantec's away... 28-year-old Asigra becomes 'overnight' cloud backup success

There are dozens of backup system and software providers and it’s easy enough for the ones not in the front rank to fade into the background, until you read something like this: “Asigra … has reached the one million customer site deployment milestone with nearly half of new instalments produced in the past 12 months.” There has …
Chris Mellor, 12 Dec 2013
homeless man with sign

HP offers enterprise cloud service

HP is offering its own Enterprise Cloud Services directly to enterprises, and announcing a cloud infrastructure building service based on a hybrid delivery model. HP says its hybrid delivery is an integration of traditional IT with private and public cloud services based on service level agreements (SLAs). It wants to offer a so …
Chris Mellor, 25 Jan 2011
big droplets falling from rain cloud

Quantum: You know how EVERYONE's moved to the cloud? Yep... us too.

Disk and tape data protection provider Quantum is morphing into a cloud-based managed services provider, according to a company executive. Henrik Rosendahl, Quantum's senior veep for cloud solutions, confirmed the company's move away from hardware and into the cloud in a video interview at the 12th International Cloud Expo …
Chris Mellor, 09 Jul 2013
The Register breaking news

Ministry of Justice signs for info security service

The Ministry of Justice (MoJ) has signed a contract with BAE Systems Detica for a managed service covering its information security. While the value of the two-year deal has not made available, the company said it will take on the delivery risk. Work will be carried out for a fixed price, with Detica bearing any unforeseen …
French fries

Amazon Workspaces: A dish best served later

Amazon Workspaces, the etailer-cloud-service-provider's Virtual Desktop Infrastructure service based on a “Windows 7 desktop experience”, has been uncorked. Actually, it's Windows Server 2008 R2 with the desktop experience enabled – possibly for licensing as much as for technical reasons. Microsoft is awkward about licensing …
Tim Anderson, 28 Mar 2014
European Union Flag

Hey channel: EU data laws are coming, get YOUR arse in gear

Have you heard of the EU’s new General Data Protection Regulation? A fair few in the channel might have caught something about it but not given it much thought. After all, it’s still years away, it’s happening in some dusty old room in Brussels and it is, quite frankly, pretty dull. But the truth is this new framework - which …
Tim Ayling, 28 Jun 2013
Logicalis

Logicalis CEO reveals blueprint for gobbled 2e2 Euro biz

Logicalis CEO Ian Cook says his biz will use the IT Service Management (ITSM) unit in the Dutch operation acquired from 2e2 as a consulting "centre of excellence" for the entire group. Integrator Logicalis - owned by Datatec - yesterday coughed up €24m for 2e2's businesses in Spain, the Netherlands, Ireland and the Channel …
Paul Kunert, 05 Mar 2013
DVD it in many colours

Returning Acronis CEO plans Parallels universe

Returned Acronis CEO Serguei Beloussov has extended his planned tenure at the company, in part to ensure it melds technologies from virtualisation player Parallels to create a backup-as-a-service product. Beloussov founded both Acronis and Parallels, left both to pursue other interests including a pair of venture capital funds, …
Simon Sharwood, 03 Sep 2013
The Register breaking news

End-to-end service assurance

It may not always seem like it, but wherever IT is responsible for providing applications or communications to end-users, it takes on the mantle of being a service provider. If, or more normally when, a user calls to report a problem with the app that they use, they’re not calling to report a congested network or server with …
Andrew Buss, 25 Jul 2011
sold sign

Advanced Computer Software gobbles Fabric Technologies

Advanced Computer Software Group has acquired London-based services reseller Fabric Technologies for £4.6m in cash. The firm will be incorporated into ACS' 365 Managed Services division, also based in the capital, adding some 160 mid-market clients in bank and other professional services. Vin Murria, chief exec at ACS - a …
Paul Kunert, 01 May 2012
Redstone

Project delays slam Redstone sales, profits fly as costs fall

The much-used phrase that revenue is vanity and profit is sanity is applicable to Redstone's half year numbers - the P&L was back in the black - helped by cost-cutting - but the top line was hammered. The managed services player has been in turnaround mode for the past couple of years since serial biz fixer-upper gurus Tony …
Paul Kunert, 11 Dec 2012
Vulture South NBN Logo

Junior telcos tie knot in NBN Co copper plan

Another day, another stick in the spokes: the Competitive Carriers Coalition (CCC) has taken exception to reports that NBN Co isn't interested in owning Telstra's copper network under the government's fibre-to-the-node network rollout. The CCC's announcement will further complicate what's looking like a Gordian knot made of …

Logicalis coughs up €24m for 2e2's Euro ops

Logicalis Group has coughed €24m for 2e2's European operations, it confirmed in a stock market statement this morning. The deal includes the IBM system integration biz in Spain - which is still trading under the Morse brand; the NetApp and HP enterprise reselling outfit in Ireland; a managed service operation in the Channel …
Paul Kunert, 04 Mar 2013

UK.gov provider frees Microsoft partner TES from administration

Business process outsourcing firm Liberata IT Solutions, which is responsible for several large government contracts, has devoured Microsoft Gold partner Trinity Expert Systems (TES) in a pre-pack administration. This came after TES succumbed to pressing cash-flow issues. Coventry-based TES called in the receivers Deloitte …
Paul Kunert, 11 Oct 2013

Firewall-floggers in FLAMING MESS: Where'd our mystery margin go?

If you work in the fields of technology distribution, services and resale, you'll surely hear about cloud, mobile, social and virtual more than anything else. However, it is the changing patterns in security spending that are perhaps most dramatically re-shaping our businesses. Gone are the good old days of pushing traditional …

Symantec releases software as Amazon Machine Image

Symantec has made its new O3 cloud identity and access control suite available as an Amazon Machine Image (AMIs), the company's first foray into selling software as a hosted virtual machine. AMIs are virtual machines that are listed in the Amazon Web Services (AWS) marketplace and can be deployed to AWS' EC2 cloud computing …
Simon Sharwood, 17 May 2012
McAfee shield

McAfee tears wrapping off MSP scheme, hands it to resellers

McAfee is formally hoisting resellers into the hosted services game with a Managed Service Partner programme for its security software and services. The utility style monthly-billed subscription to be sold via distributors includes protection for endpoints, servers/ networks, virtual environment and mobile devices – software …
Paul Kunert, 25 Jul 2012
cloud_channel

IBM takes on Amazon, wades into medium size biz clouds

IBM is about to start extolling the wonder of its cloud to medium-sized companies instead of sticking with its usual larger customers. Big Blue will the harness the power of a network of managed service providers in an effort to start a presence in a market dominated by companies like Amazon and Salesforce. Beancounters at …
An original member of the System/360 family announced in 1964, the Model 50 was the most powerful unit in the medium price range.

Big Blue: Future of our sales - and the channel - lies in ... MSPs

IBM’s mid-market boss told the Canalys Channels Forum this week that the share of the vendor's business going through the channel will increase by a quarter in the next couple of years as companies move their IT spending to managed services. But some of the mega vendor’s traditional partners at the event seemed unsure about what …
Joe Fay, 11 Oct 2012