Articles about Managed Service

Rackspace chases the channel with hands-on 'managed cloud'

Rackspace has decided that cloud users want more than self-service and has launched a “managed” cloud service that will see it feed and groom its customers' cloudy servers. The company's post about the new service says “We’re targeting businesses and developers who want to tap the power of the cloud without the pain of running …
Simon Sharwood, 16 Jul 2014

Microsoft improves Azure SQL Server cloud service, simultaneously makes it worse

Microsoft has announced improvements to its Azure SQL Database service, which offers a managed SQL Server database with patching and operating system maintenance handled automatically by the cloud service. At the Professional Association for SQL Server (PASS) summit currently under way in Seattle, Microsoft Data Platform VP T.K …
Tim Anderson, 06 Nov 2014

Redcentric lines up COO as new CEO

Managed services outfit Redcentric has confirmed operations chief Fraser Fisher is to jump into the CEO chair in the not-too-distant future. In a statement to the City, the AIM-listed firm its revealed succession plans with current head Tony Weaver to step down on 9 November when interim results are filed. Weaver is to remain …
Paul Kunert, 30 Sep 2015
HMRC photo,

HMRC U-turns on VAT rules for cloud

HMRC has U-turned on its proposals to hand out VAT refunds just for large system integrators, while forcing public sector bodies purchasing off-the-shelf "cloud" services to pay the full whack. Last year the body published guidelines that would effectively penalise public sector organisations for buying cheap, standardised off …
Kat Hall, 16 Oct 2015

Northgate Managed Services boss to exit

Northgate Managed Services (NMS) is parting with long serving UK boss Andy Ross, sources have claimed. His exit follows the unsuccessful efforts to find a buyer for the business, as revealed last September, with company insiders saying the asking price was simply too high. The firm was hawked about by investment banker …
Paul Kunert, 17 Jan 2013
Colossus computer from The Forbin Project

InteliSecure buys UK data loss rival as European bridgehead

US-based InteliSecure has acquired Reading, UK-based Pentura in deal designed to allow it to deliver Data Loss Prevention (DLP) technology as a managed service. Financial terms of the deal, announced Wednesday, were not disclosed. InteliSecure specialises in managed DLP and critical asset protection services while Pentura …
John Leyden, 28 Oct 2015
gushing fire hydrant, photo via Shutterstock

Microsoft preps Azure data lake flood gates for readiness

Microsoft will later this year release its open-source friendly lake for big-data analytics in the cloud. Azure Data Lake Store – announced at Build in April – will be released as a preview, Microsoft said Monday. The store will be built on Apache YARN for developers and data scientists, to analyse information, and will use …
Gavin Clarke, 28 Sep 2015

IT Lab slips a ring on JMC IT

London-based managed service provider IT Lab has spread its tentacles to the north-west by subsuming Manchester outfit JMC IT. The combined organisation will employ some 300 staff servicing 750 clients including Somerset House, Talis Capital, the Greater Manchester Chamber of Commerce and Liverpool FC. Peter Sweetbaum, CEO of …
Paul Kunert, 27 May 2015

Lumison swallows DediPower Managed Hosting

Lumison has snapped up Reading-based cloud and co-lo player DediPower Managed Hosting for an undisclosed sum. This is the second deal this year for private equity backed, managed services provider Lumison, run by former Computacenter director Mark Howling, after forking out £22m for data centre co-location outfit Blue Square …
Paul Kunert, 04 Oct 2011

Microsoft: Enterprise channel programme will 'not' disappear

The new exec currently lowering himself into the UK channel chief’s chair at Microsoft said the company has no plans to kill off its enterprise licensing channel, contrary to popular opinion. This week, various Licensing Solutions Partners (LSPs) told us that, based on the reduction in fees Microsoft pays out on volume …
Paul Kunert, 22 Oct 2015

Seagate pumps up EVault capabilities to enterprise level

Seagate has improved the punch and capacity of its EVault hybrid backup products, with 4X speed boost and 5X capacity enlargement. EVault hybrid backup uses on-premises appliances storing some data locally and sending the rest to a public cloud service; Seagate’s own or Azure in the USA with national service providers in EMEA …
Chris Mellor, 20 Jul 2015
Roughly 150kg of gold

EMC coughs up the readies for cloud management software supplier

EMC is buying Virtustream in a seemingly billion-dollar-level transaction, as part of an effort to build a managed cloud services business. Virtustream sells xStream cloud management software for public, private and hybrid clouds, Infrastructure-as-a-Service (IaaS) and managed services to its customers. It says its xStream …
Chris Mellor, 26 May 2015

Lenovo: MSPs and CSPs, PLEASE come buy our servers

Chinese PC ruler Lenovo has arrived at the cloud and managed services provider party relatively late, with a sales programme tucked under its arm and an expanded x86 server portfolio brochure in hand. The biggest purveyors of the fluffy white stuff already have their designs custom built by ODMs in the Far East - a point not …
Paul Kunert, 10 Apr 2015

Barracuda misses Q2 results target

Cloud security and storage supplier Barracuda recorded growing revenues in its latest quarter, but fell short of expectations and made a loss because of poor sales in Europe and large deal push-outs. However, it announced it was buying a managed service provider software company to grow its market. Revenues for the second …
Chris Mellor, 01 Oct 2015

Computacenter CEO: Currency headwind? Yep, that hurt alright

For a business, not losing sales ground in these uncertain economic times might be considered something of an achievement in itself. If so, Computacenter bosses will be downing celebratory doubles this morn. In the half year to 30 June, the services-based reseller reported sales of £1.44bn – flat compared with a year ago, but …
Paul Kunert, 28 Aug 2015
Cloudy sky

Sophos buys cloudy email security outfit Reflexion Networks

Sophos has acquired cloud-based email security firm Reflexion Networks. Financial terms of the deal, announced on Tuesday, were undisclosed. Reflexion markets archiving, email encryption and business continuity services. Reflexion Total Control blocks spam and viruses before they ever get to the corporate network. Archiving, …
John Leyden, 09 Jun 2015
Tube sign and Big Ben. Pic: Sgt Tom Robinson RLC/Crown copyright

TfL to splash £400m on networking deal, despite GDS opposition

Transport for London (TfL) has opened its wallet and invited suppliers to reach in and grab £400m under a networking deal. The scope of the deal is for a single supplier to provide access network and wide area network services as a managed service. It'll be a "major element" of the department's plan to disaggregate its …
Kat Hall, 08 Jul 2015
Hillary Clinton

Another $75m for Datto as EMEA and APAC expansion beckons

Technology Crossover Ventures (TCV) has led a $75m B-round for cloud backup and biz continuity service/product supplier Datto, as it looks to expand its presence in the EMEA and APAC regions. Datto provides backup, recovery and business continuity products used by thousands of managed service providers around the planet. It …
Chris Mellor, 20 Nov 2015
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White box servers? We can do that, says HP Enterprise chief

Interview The Far Eastern white box makers are sucking up some server volumes in Europe at the expense of the big brands – but that’s just fine, according to Hewlett Packard Enterprise’s EMEA chief. Stats from IDC revealed that in Q2 the ODMs (original design manufacturers) grew unit sales and revenues by 40 and 42 per cent respectively …
Paul Kunert, 10 Nov 2015

Intel Security hires ex-Cisco and Avaya man to run global channels

Intel Security - the company formerly known as McAfee - has hired ex-Avaya global channel overlord Richard Steranka to run the rule over its worldwide partner network. The exec will take control of the security firm’s disties, resellers, managed service providers, alliances and embedded OEM chums - and will have his work cut …
Paul Kunert, 24 Aug 2015

UK biz Six Degrees puts up 'For Sale' sign outside corporate HQ

A sales process is under way at mid-market managed voice and data hosting biz Six Degrees, with a corporate financier appointed to sniff out interested buyers. Private equity backer Penta Capital is eyeing up the exit route four years after stumping up £60m to back the former management team at SpiriTel to execute a buy-and- …
Paul Kunert, 05 Feb 2015

Psst. Hey, Jock. I got £100m for outsourcers here. Fancy a hit?

A £100m pot of cash for managed service providers will form part of the Scottish government's next public sector-wide tech agreement. A prior information notice on the Official Journal of the EU was distributed to suppliers for the replacement to the Scottish Procurement Framework, which is currently winding down. "Scottish …
Paul Kunert, 24 Jul 2014
The Register breaking news

How to manage IT like a (service) pro

Live broadcast On April 17th at 10:00 BST, we’ve got a live broadcast featuring a service management workshop. Organisations are often told that running their IT as a service is the right thing to do, but how realistic is this and what does it mean in practice? How exactly do service providers operate, and how do their best practices map to …
Phil Mitchell, 03 Apr 2012
channel awards managed services deal to lucky dozen

Buying Solutions has announced that it has awarded a two-year IT managed services framework agreement to 12 suppliers. The government procurement agency said the contract, which includes the management of servers, PCs and laptops, is now live at public sector and associated organisations. "This framework agreement caters for …
Kable, 16 Aug 2010
Stock market. Pic: Alberto Carrasco Casado

It's all go for Softcat's £500m IPO, Credit Suisse, Jefferies hired

Tech reselling steamroller Softcat is edging ever closer to flotation on the London Stock Exchange after appointing brokers to manage the process, insiders have told El Chan. The fast growing Marlow-based business, which is expected to be valued at between £400m to £500, has hired Credit Suisse and investment bank Jefferies …
Paul Kunert, 26 Aug 2015
Parachutists and cloud image via Shutterstock

Rackspace's 'fanatical' army drops in on rival clouds

Rackspace is growing – just not fast enough for the Wall Street pack. Looks like it’s time to roll out the service troops to support rivals' clouds. The firm’s stock was gang-battered on Monday, kicked brutally down the stairs by 13 per cent after management announced revenue growth of 14 per cent to $480m. Not bad – but not …
Gavin Clarke, 12 May 2015

First HSBC, now the ENTIRE PUBLIC SECTOR dodges tax

Exclusive The public sector is committing millions of pounds of tax fraud by incorrectly claiming money back on IT services which are not VAT recoverable. Under VAT rules, government bodies can claim back 20 per cent of the price of IT services that are managed by a large provider, as well as bespoke custom-made software. Money spent on …
Kat Hall, 17 Feb 2015

Insight’s director churn continues as ‘key player’ leaves

The revolving door at Insight keeps swinging, with folk entering the building, others deciding to walk and some being forcefully ejected. IT Services director for the UK, Stuart Lemon, has exited and El Chan understands he is joining a reseller with big ambitions. In a statement, Rolf Adam, veep of services at Insight EMEA, …
Paul Kunert, 16 Feb 2015

Trustmarque ready to rock n roll in tech channel again

Interview With the branding issue out of the way, an enlarged Trustmarque has cut costs, embedded the exec team and is hiring - a far cry from the less than certain outlook for the business last summer. The York-based organisation this week merged with sister company Trinity, forming a £170m turnover technology wing of business process …
Paul Kunert, 16 Jan 2015
GEC PABX 3 switchboard and operator

Sit back and let someone else manage your telephony

If you are a small company, it takes a certain amount of time and effort to maintain a phone system. This is not a huge problem as the system sits in the corner and gets on with its job most of the time; you have to fiddle with it only to set up new extensions or change the names on items when people leave or join. For a medium …
Dave Cartwright, 18 Mar 2015

IT as a profit centre: Could we? Should we?

Let us agree that technology is or should be a big differentiator for business. Let us also agree also that particularly in very large companies, the IT department may be more cost effective, reliable, agile and so on than external service providers. And of course, getting IT to think and act as a services organisation where …
Dave Cartwright, 21 Jul 2015
Cloud Hype Hoodie

AWS flops out massive D to vaporise big data rigs

Big data's a fine concept, but when it meets the real world of buying kit to run it on things can get nasty because the cost of the rigs required to crunch lots of data can be very considerable. Some big data vendors make a virtue of offering their own specialised servers for the job and the likes of VMware offer ways to create …
Simon Sharwood, 01 Apr 2015

Mandiant to probe gaps in rusty unpatchable utility systems

Mandiant has launched a managed gap assessment for industrial control systems (ICS) it says will help administrators deal with temperamental systems. It was a "light touch" for legacy or leviathan systems that could fall over in the event of tinkering or patching. Mandiant SCADA bod Dan Scali said the system was geared to …
Darren Pauli, 08 Oct 2014

Concerning Microsoft's Azure pitch to cloud service providers

Feature Microsoft is advancing non-Microsoft service providers as a core part of its Cloud OS strategy. In part one of this series I looked at what Cloud OS was and why you might care about using it on your own premises. This article will examine how those service providers fit into the equation. To be clear, "service providers" in the …
Trevor Pott, 06 Dec 2013

Insight's EMEA prez: It's not our fault cloud sales are slow, blame the NSA

Services investments made by box-peddling shape shifter Insight Enterprises will start to pay dividends in Europe from next year, regional head honcho Wolgang Eberman has predicted. The exec joined Insight from the beginning of 2014 with the remit to gradually reduce its reliance on traditional on-premise software and hardware …
Paul Kunert, 30 Mar 2015 launches ONE kit-buying FRAMEWORK to RULE them ALL today opened its long-awaited Digital Marketplace for public sector procurement, which will bring the “confusing” number of frameworks under one roof. As yet the Marketplace is looking rather lonely, with the G-Cloud the only framework on the platform. The next version of the Digital Services framework for “agile” digital …
Kat Hall, 06 Nov 2014

Buying Solutions plans £600m managed services deal

The Treasury's purchasing agency is looking for up to 10 suppliers for a pan-government managed IT services framework. Buying Solutions said the two-year procurement agreement will provide public sector and associated organisations with end to end IT managed services. This will include the management of servers, desktops, laptop …
Kable, 15 Jun 2009

ClearSky: Keeping your premises free of unwanted clouds

Interview Dump your on-premises SAN and fly to the cloud via an all-flash on-ramp: that's the message from startup ClearSky Data. Enterprises should access all their data, throughout its lifecycle, via a fully-managed service and, implicitly, hit the eject button on their on-premises data-storage equipment. ClearSky was founded by CEO …
Chris Mellor, 27 Aug 2015

IBM: Our kit needs to be sold with '-as-a-Service' on the end now 

IBM is warning that mid-market customers are now spending as much with managed service providers as they are with the classic value-added reseller that deploys tech onsite. This is according to Andy Monshaw, Big Blue's global GM for small and medium enterprise, who warns that the clock is ticking for any solution provider that …
Paul Kunert, 18 Jun 2012
big dog little dog, image Shutterstock

There's a BIG problem with Microsoft's VDI rules

If you’re talking virtual desktop infrastructure (or VDI) there are a few options – VMware Horizon View, Microsoft Remote Desktop Services, even smaller players like 2X Software – but chances are you’re going to plump for the biggest hitter, the company which has been doing it for the longest. You guessed it, I’m talking about …
Tom Baines, 12 May 2015
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Brit schools' supplier Tribune Business Systems RUBBED OUT

Education tech supplier Tribune Business Systems (TBS) has gone into administration due to crippling cash flow issues with FRP Advisory handling the affairs. CEO Sheldon Stoutt was understood to have been looking for additional investment but this did not materialise, and the company called in the receivers in the middle of last …
Paul Kunert, 04 Mar 2014
parallels logo schematics

Parallels to line up with Linux containers

Parallels is working to bring its automation, security and management wares to the burgeoning world of Linux containerisation. The junior virtualiser finds itself in an interesting position vis a vis Linux containers and Docker, because it has long described its own Virtuozzo product as offering containers. But Virtuozzo is …
Simon Sharwood, 03 Sep 2014
Brazil flag

Logicalis: World Cup and IBM kit drop-off hit us hard in H1

Excitable Brazilian firms initiated a network spending freeze during the World that led to a $50m drop-off in kit sales for Logicalis, the integrator’s parent company Datatec said today. Turnover for the first half of fiscal 15 ended August came in seven per cent below the same period a year ago at $714.4m, which when coupled …
Paul Kunert, 15 Oct 2014

Are virtualisation and the cloud SNUFFING OUT traditional backup software?

Comment Five years ago, you might have said that Symantec, EMC and other mainstream suppliers dominated the enterprise backup market with their products – Backup Exec, Net Backup, Networker, TSM and others. But this is no longer the case. Server virtualisation and the cloud have ripped gaping holes in the market and newer and smaller …
Chris Mellor, 05 Feb 2015

Economic recovery? Ha, that was so 2012, says buoyant Bechtle

If Europe was still in fragile economic recovery mode during calendar 2013 someone forgot to tell trend-bucking Bechtle AG, the epitome of efficient German tech reselling. The firm today reported group revenue of €2.27bn, up 8.4 per cent year-on-year and banked a 13 per cent spike in profit before tax of €89.3m and the same per …
Paul Kunert, 18 Mar 2014
Zocalo video

Amazon Zocalo rocks Box, socks DropBox, clocks Google Docs

Amazon has revealed Zocalo, its sync-and-share and managed storage for enterprise. This spells bad news for Box and Dropbox, and perhaps even Google Docs. Zocalo, we're told, features: A secure tool to share documents, spreadsheets, presentations, webpages, images, PDFs, and text files. Encryption of data in flight and at rest …
The Register breaking news

Three London boroughs seek cloud service framework

Westminster city council has issued a pre-tender notice for a number of cloud-based corporate services that will initially be shared with two neighbouring boroughs, but could be extended throughout London. As part of its strategic partnership with Kensington & Chelsea and Hammersmith & Fulham, Westminster has begun to look for …
homeless man with sign

HP offers enterprise cloud service

HP is offering its own Enterprise Cloud Services directly to enterprises, and announcing a cloud infrastructure building service based on a hybrid delivery model. HP says its hybrid delivery is an integration of traditional IT with private and public cloud services based on service level agreements (SLAs). It wants to offer a so …
Chris Mellor, 25 Jan 2011
management strategy2

As Azzurri closes in on CEO successor, sales director splits

South coast integrator Azzurri Communications is going to be a sales director and board member lighter after Craig Wellman handed in his notice to split by the early summer. The business, which last month pushed out the first in a series of cloudy services, is still on the hunt for a CEO to replace outgoing chief Vim Vithaldas …
Paul Kunert, 07 Apr 2014

Brit education tech supplier comes back to life after collapse

The company formerly known as Tribune Business Systems is about to be reanimated after Dubai-based investment firm VMS bought it out of administration in a classic pre-pack arrangement. As revealed this week, the London-based education supplier called in receivers FRP Advisory after failing to secure additional investment. All …
Paul Kunert, 07 Mar 2014