Articles about Maintenance

Infosys tires of boring ERP maintenance business

Infosys appears to have tired of maintaining ERP systems by hand and would prefer to offer more interesting consulting services instead. The shift is evident in the decision to slap down 200 million crisp greenbacks to acquire Panaya. The newly-acquired outfit's main offering is the CloudQuality suite, a toolset that offers …
Simon Sharwood, 18 Feb 2015

‘Get off of my Cloud’ Verizon tells users ahead of 48-hour maintenance outage

Verizon Cloud will be down for maintenance for up to 48 hours next weekend and virtual machines hosted there will be inoperable, all to enable the introduction of unnamed improvements. At the time of writing, Verizon's Cloud Client Care page does not mention the outage, but users have emitted Tweets (such as the one below) in …
Simon Sharwood, 05 Jan 2015
The Register breaking news

Essential maintenance website down for, er, essential maintenance

B&Q won't let you do things for yourself at the moment, since its website, diy.com, has collapsed, presumably under the weight of pre-bank holiday DIYers. The site is unavailable "due to essential maintenance", rather ironically, according to its landing page. Oddly enough, no-one on Twitter seems to have noticed that the site …
Team Register, 20 Aug 2013
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australia targets software maintenance costs with Drupal plan

Software maintenance costs Australia's government will today hand down its annual budget, a document that is expected to result in the closure and/or merger of around 70 government agencies as part of an austerity drive designed to reduce government debt. Those left standing after the resulting “machinery of government changes …
Simon Sharwood, 13 May 2014
The Register breaking news

Tat bazaar eBay takes a rest for 'scheduled maintenance', goes offline

eBay is currently out of action for its users, but the downtime is not because of an unexpected outage. It is instead due to "scheduled general maintenance", the company has confirmed to The Register. That said, fans of second-hand goods cannot presently bid for a pair of old smelly shoes on the popular online tat bazaar. The …
Kelly Fiveash, 23 Aug 2013

Adobe blames 'maintenance failure' for 27-hour outage

Adobe has blamed a maintenance failure for the 27-hour outage in its Creative Cloud suite that left video and photo editors unable to log into online services. “The failure happened during database maintenance activity and affected services that require users to log in with an Adobe ID,” Adobe said in a blog post apologising for …
Great Wall of China

Websites to 'close' for China's 'Internet maintenance day'

Today, 4 June, is the 24th anniversary of what China calls the “counterrevolutionary riot” in Beijing's Tiananmen Square . Much of the rest of the world records the incident as a massacre, after Chinese troops ended protests in the square by dealing out lethal force. China now represses discussion about the events of 4 June, …
Simon Sharwood, 04 Jun 2013
Stained glass angels

Google grants cloud servers IMMORTALITY (during maintenance)

Google has taken a lead on cloud rivals by granting its virtual machines immortality via a new live migration feature. This means that when Google shuts down cloud data centers for scheduled maintenance in the future, client VMs will stay up while being migrated to another online bit barn. The announcement was made in a post to …
Jack Clark, 14 Nov 2013
closed_sign shut down under collapsed liquidation

'Planned maintenance' CRIPPLES nearly HALF of all Salesforce instances in Europe, US

Botched network maintenance has been blamed for a huge crash at Saleforce’s data centres, taking out customers’ CRM and data services across the US and Europe. Seven of Salesforce’s 17 North American instances and two out of four in EMEA went down. Servers started dropping out just before 2am UTC on 15 November, with outages …
Gavin Clarke, 15 Nov 2013
adrienneserra_cc2.0_on_flickrt

NBN could cut $AU600m+ from telco maintenance bills

Property researcher BIS Shrapnel has shone a torch into one of the dark corners of the NBN debate: the cost of maintaining Australia’s copper network. The company’s nearly-$AU20,000 report into infrastructure maintenance in Australia, Maintenance in Australia, 2012-2027, tags the annual cost of telecommunications network …
The Register breaking news

Vodafone UK web titsup blamed on 'holiday maintenance'

The entire Vodafone.co.uk website was down for 60 minutes this afternoon and online account access was out of action for 24 hours - but the blackouts were due to planned maintenance, Voda said. Between 3pm and 5pm today, the telco displayed the message: "We are making some changes to the site." A Reg reader told us he had not …
Anna Leach, 14 Aug 2012
The Register breaking news

The Register iPhone and Android apps: Maintenance update

We are prepping new Register apps for iPhone and Android. Unfortunately, this has taken us a little longer than anticipated, and the current apps are no longer working. The new versions will include comment functionality, among many improvements. And we aim to go live this week. In the meantime, we apologise for any …
David Gordon, 01 Oct 2012
closed_sign shut down under collapsed liquidation

Verizon says 40-hour outage was outage to end all outages

Verizon Cloud's planned maintenance outage, for which the company last week allocated 48 hours but advised should “take far less than 48 hours” ran at least 40 hours, and the company now says the outage was needed for an upgrade that will remove the need for future outages of this type. Verizon's saying the outage allowed it to …
Simon Sharwood, 11 Jan 2015
dell_emc_split_75x75

Dell fending off EMC's maintenance push

Customers who bought EMC kit from Dell before the pair dissolved their relationship are not flooding back to the storage specialist for their support needs, according to Steve Schuckenbrock, President of Dell's services operation. Speaking at the launch of a new solutions centre in Sydney, Australia, Schuckenbrock said Dell is …
Simon Sharwood, 01 May 2012

Pure: We've created the Everlasting Gobstopper of Storage – 'Forever Flash'

In recent months, as ever, we've seen a lot of "refreshments" on the storage scene. Violin Memory has refreshed its hardware and software. SolidFire and EMC XtremIO have refreshed their software. NetApp has introduced FlashRay, and Tegile and Skyera have introduced new all-flash arrays. And Pure Storage? It seems it has …
Chris Mellor, 20 Nov 2014

National Lottery website goes TITSUP again

The UK National Lottery website was down and out for the second time in days this morning, indicating further plumbing work was required following last weekend’s network wobble. The site first crashed early on Sunday for roughly 18 hours due to a technical glitch that lotto operator Camelot Business Solutions told us had been …
Paul Kunert, 03 Feb 2015

It's not you, it's Three. Mobe network goes titsup across UK

Mobile operator Three UK is suffering a widespread outage across the country after the service was abruptly halted by server maintenance earlier today. Customers began complaining that they were unable to access the network this morning. The Register contacted Three UK to find out what had gone wrong. Yet the carrier's PR …
Kelly Fiveash, 06 Oct 2014

Rackspace to hit GLOBAL CLOUD REBOOT button to flush out Xen security nasty

Rackspace has warned its customers that it plans to reboot all of its servers across the globe to nix a security bug that was first spotted in the Xen virtualisation platform earlier this week. The managed cloud outfit told its customers about the "maintenance work" in an email, seen by The Register, that was sent out early on …
Kelly Fiveash, 27 Sep 2014
ello

Ello? ello? ello?: Facebook challenger in DDoS KNOCKOUT

Ello, the social network site intended to serve as something of an antidote to ad-stuffed Facebook, was hit by a suspected Distributed-Denial-of-Service attack today. The outfit, which has gained plenty of press coverage in the past week after employing the classic invite-only marketing trick to lure in more users, said on its …
Kelly Fiveash, 28 Sep 2014

Manufacturers SLAM UK.gov: 'High speed broadband' rollout is TOO SLOW

Manufacturers have slammed the UK government for its "poor communication" and "lack of clarity" over the high speed Broadband UK (BDUK) programme. In a survey of 134 manufacturers by representative body the Engineering Employers' Federation (EEF), 40 per cent rated broadband as "quite poor" or "very poor". Only 30 per cent said …
Kat Hall, 03 Nov 2014
Screaming kid

Oracle is BETTER at cloud than everyone else so NER, shouts Hurd (no Katz)

Oracle’s co-CEO Mark Hurd is banging the drum for the database giant’s success in cloud computing. In a TV interview Hurd is reported to have come out fighting. “Make no mistake about it, we are laser-focused on taking share, we are focused on growing,” Hurd is reported to have said. “We are focused on driving the company …
Gavin Clarke, 30 Jan 2015
Leisure Suit Larry screenshot

To beat Oracle, find jurors who care about Leisure Suit Larry not Larry Ellison

When you kick a giant in the shins and threaten to cut it off at the knees, do it in a jurisdiction you know will provide you with a sympathetic jury. That's the strategy advised by Seth Ravin, founder and CEO of third-party application support outfit Rimini Street. The ten year-old company is an irritant to Oracle and SAP …
Simon Sharwood, 27 Feb 2015

Mozilla dusts off old servers, lights up Tor relays

Mozilla has given the Tor network a capacity kick with the launch of 14 relays that will help distribute user traffic. Engineers working under the Foundation's Polaris Project inked in November pulled Mozilla's spare and decommissioned hardware out of the cupboard for dedicated use in the Tor network. It included a pair of …
Darren Pauli, 29 Jan 2015
Cloud security

Xen security bug, you say? Amazon readies GLORIOUS GLOBAL CLOUD REBOOT

Amazon will tomorrow begin a bloody global reboot of its Elastic Compute Cloud (EC2) compute instances after it found a security bug within the Xen virtualisation platform. The rolling minutes-long reboots would be completed by 30 September. Amazon did not name the reason for the upgrade, widely thought to be a security issue …
Darren Pauli, 25 Sep 2014

iPad Air BARES ALL, reveals she's a high maintenance lady

Teardown According to the teardown fanatics at iFixit, Apple's new iPad Air is twice as easy to repair as Microsoft's equally new Surface 2 – which received an as-low-as-you-can-go repairability rating of 1 out of a possible 10. Actually, it would be more accurate to say that the iPad Air is only one small step away from being as …
Rik Myslewski, 01 Nov 2013
Google Chocolate Factory

Google's email-for-iOS app Sparrow is pining for the fjords

Two-and-a-half years after Google bought the French email client Sparrow, it has decided the client gets in the way of pushing Apple fans to its own Inbox service. Hence, apparently, to get iOS and OS X users to head for Inbox, the Chocolate Factory has pulled Sparrow from the App Store. Even the iPhone version, which was …
channel_teaser_exit

Symantec backs out of Backup Exec: Plans to can appliance in Jan

Symantec is exiting the Backup Exec appliance market as it strengthens its NetBackup appliance. Backup Exec 3600 Backup Exec 3600 appliance with up to 5.5TB of usable capacity Backup Exec has had a challenging recent history. Backup Exec 2012 caused controversy with its changes, and Symantec admitted it had stubbed its toe …
Chris Mellor, 13 Oct 2014

eBay, Facebook, Tumblr ALL go TITSUP in me-too MULTI-FAIL

In what proved to be a frustrating day for online time-wasters everywhere, eBay, Facebook, and Tumblr all experienced brief service outages on Wednesday. Rather than being the result of a coordinated retaliatory strike by Russian hackers, however, it appears that the downtime was all due to IT cockups within the companies' own …
Neil McAllister, 03 Sep 2014
Games for Windows Marketplace

Boomerang rebound: Site shut amid credit card securo-fears

Video game rental company Boomerang Rentals has pulled down the shutters on its websites amidst unconfirmed concerns that it have may have suffered a security breach that spilled customers' credit card details. Boomerang's homepage has been "down for maintenance" since Sunday. The move followed multiple customers reporting …
John Leyden, 12 Jan 2015

Hey, channel guy. STOP. Don't lock yourself into vendors' refresh cycles

Today’s business environment means that priority is often given to increasing revenue and acquiring more customers. Ensuring the availability of the necessary resources to do so may result in organisations needing to cut costs across other areas. IT departments, for one, are under continual pressure to reduce their operating …
Tom Pappas, 30 Jun 2014
Orange Credit Card

Bank of England: What's all this then, CHAPS? Review to get a grip on IT cockup

The Bank of England has opened an investigation into the IT failure of its bank-to-bank payment processing system, which handles £277bn a day. Last month the bank's Clearing House Automated Payments System (CHAPS) was temporarily suspended. This was due to "technical issue related to some routine maintenance" on its Real Time …
Kat Hall, 25 Nov 2014
Killzone: Shadow Fall

Sony's 'Lizard Squad' battered PlayStation Network staggers to feet

Sony says it has beaten off the latest attack against its PlayStation Network – this time by the hacktivist group that calls itself the lizard Squad" – and insists all of the user information it stores is safe. "The networks were taken offline due to a distributed denial of service attack. We have seen no evidence of any …
Iain Thomson, 25 Aug 2014

Sony DENIES PlayStation Network WOBBLES despite gamer GRIPES

Updated An unknown number of gamers have been kicked off of Sony's PlayStation Network, but the company is continuing to insist that its service is stable. Anecdotal reports posted on social media appear to tell a different story, however. Some customers are currently saying that they are being greeted with a message that reads: "the …
Kelly Fiveash, 24 Aug 2014

Satellite weather forecast: Cloudy with a chance of p0wnage

Weather predictions could be thrown into chaos if miscreants exploited a litany of dangerous and years-old holes reported in ground control for the Joint Polar Satellite System (JPSS). The flaws, of which 12,703 are considered high risk, have been detailed in a US Government audit report that examined the state of security of …
Darren Pauli, 11 Sep 2014
Lego Pirate Captain

Cap’n Ericsson and his great SEABORNE CLOUD wheeze

CES 2015 Ericsson has launched a “Maritime ICT Cloud”, mainly supporting logistical operations, as well as connecting vessels at sea with shore-based operations, maintenance service providers, customer support centres, fleet/transportation partners, port operations and authorities. There are also tools for voyage optimization, cargo …
Simon Rockman, 06 Jan 2015
channel

Microsoft 'maintenance' blocks Hotmail

A growing number of Hotmail users are unable to access their email accounts. Complaints from Hotmailers have been piling up in Microsoft's Windows Live support portal since at least January 3. It's not just the cheapo, freebie version used by millions of Hotmail fans that's in trouble. Those forking out $19.95 a year for …
Gavin Clarke, 05 Jan 2011
storm

Fears mount over future of hardware distributor Gamma Global

Concerns are mounting over the future of Gamma Global amid claims that top brass are reviewing strategic options after hitting a financial bump. Multiple sources told us suppliers are fearful of not getting paid should the worst case scenario materialise for the Manchester-based broker of HP, APC and Cisco kit. “They owe a lot …
Paul Kunert, 24 Feb 2015
Murchison Widefield Array telescope installation

Dream job ad appears: Data wrangler for Square Kilometre Array

Australia's Square Kilometre Array boffins – courtesy of Curtin University – have put up the spec for might just be a dream sysadmin job, so long as they're ready, willing and able to cope with what will ultimately be one of the world's biggest data firehoses. As already recorded by The Register, the Square Kilometre Array …
SAP co-CEO Bill McDermott

SAP: Those growth targets we talked about? Give us another 2 years

SAP has delayed its 2015 growth goal by two years because of an uptick in cloud and software maintenance at the expense of its core business. The world’s largest maker of business software Tuesday announced final full year and fourth-quarter results in line with last week's preliminary numbers. But SAP did reveal its target of …
Gavin Clarke, 21 Jan 2014

HP emails personal data of 1,000 CDS workers to 3rd party

Personal data linked to 1,000 Customer Delivery Services staff at HP was accidentally emailed to an external third party yesterday. Insiders told us that HP CDS sent the entire employee payroll's info – which contained National Insurance numbers, addresses and salaries – to an unknown party yesterday by accident. An HP …
Paul Kunert, 07 Nov 2014

Symantec sees profits crash ahead of corporate divorce

Symantec’s latest financials bear all the hallmarks of a business whose dramatic bisection is causing some uncertainty for customers and channel partners. A cleaver will be driven through the security and storage business by the end of this year to create two separate publicly traded entities. The groundwork for this is well …
Paul Kunert, 06 Feb 2015
Clarion NX604 DVD Smart Access MUltimedia Station

Hey, what's a STORAGE company doing working on Internet-of-Cars?

It’s the coming internet of driven things; HDS is working with the Clarion car audio biz on Internet-connected cars. What’s a disk array manufacturer doing getting in bed with a car radio/satnav firm? Well, connected cars will be big biz; IHS projects that 152 million of them will be on the highways by 2020. HDS and Clarion say …
Chris Mellor, 22 Sep 2014

Xen sticks pin in bug behind Rackspace GLOBAL CLOUD REBOOT

Details of the mysterious Xen vulnerability, which prompted the Amazon AWS/Rackspace cloud reboots late last week, have been revealed, with patches already available. The CVE-2014-7188 vulnerability creates a way to trick the hypervisor into reading unallocated memory. "A buggy or malicious HVM [hardware virtual machine] guest …
John Leyden, 01 Oct 2014

Microsoft improves Azure SQL Server cloud service, simultaneously makes it worse

Microsoft has announced improvements to its Azure SQL Database service, which offers a managed SQL Server database with patching and operating system maintenance handled automatically by the cloud service. At the Professional Association for SQL Server (PASS) summit currently under way in Seattle, Microsoft Data Platform VP T.K …
Tim Anderson, 06 Nov 2014
Yahoo Lockport Data Center Servers

Give in to data centre automation and change your life

As an IT professional, unless you’ve been living under a rock you are probably familiar with automation, even if only in passing. Automation process has been in use in the business world for many years, but somewhat paradoxically IT is usually the least automated department in any organisation. Whole data centre automation and …
Aaron Milne, 24 Feb 2015

National Lottery sleeps through Sunday

The UK National Lottery website seems to have done something nasty to itself on Saturday night, as it crashed out for much of Sunday. We're not sure exactly when the site went down and it's hard to say exactly when the problem happened because the time stamps on the Tweets that tell the story don't translate well when read down …
Simon Sharwood, 02 Feb 2015
Scrooge

HP: A firmware update is just for Christmas, not for EVA

Meg Whitman's HP has sent a Christmas missive to EVA customers who don't have maintenance deals with the firm explaining that their free firmware updates are now thing of the past. The EVA is HP's legacy dual-controller storage array, which is gradually being replaced by the StoreServ (3PAR) line of arrays. There are thousands …
Chris Mellor, 23 Dec 2013

'Chinese hackers' pop US weather bureau, flatten forecast feeds

Chinese hackers have breached the USA's weather forecasting systems, disrupting emergency and disaster planning in a hack one US congressman described as a cover-up, the Washington Post reports. The September hack was not discussed internally by the National Oceanic and Atmospheric Administration (NOAA) until 20 October and even …
Darren Pauli, 13 Nov 2014
View of the LHC tunnel sector 3 to 4

Boffins grasp Big Knob, get ready to go ALL THE WAY at the LHC proton-punisher

Boffins at CERN are counting down the days until the rebuilt and now even more powerful Large Hadron Collider (LHC) particle accelerator restarts this spring, following a two-year-long shut down. Until this point, the LHC's power had been intentionally limited for safety reasons, but now its fullawesome power can be unleashed. …
Kelly Fiveash, 15 Feb 2015

Cherry Creek overflows with HPC goodness at Uni of Nevada

The University of Nevada, Las Vegas, has signed a deal giving it access to a year-old TOP500 and Green500 supercomputer, the Intel-built Cherry Creek which has arrived at the city's Switch Supernap. In a partnership with Switch, the university says it will be offering the machine for private sector research as well as its own …