Articles about Maintenance

Infosys tires of boring ERP maintenance business

Infosys appears to have tired of maintaining ERP systems by hand and would prefer to offer more interesting consulting services instead. The shift is evident in the decision to slap down 200 million crisp greenbacks to acquire Panaya. The newly-acquired outfit's main offering is the CloudQuality suite, a toolset that offers …
Simon Sharwood, 18 Feb 2015

‘Get off of my Cloud’ Verizon tells users ahead of 48-hour maintenance outage

Verizon Cloud will be down for maintenance for up to 48 hours next weekend and virtual machines hosted there will be inoperable, all to enable the introduction of unnamed improvements. At the time of writing, Verizon's Cloud Client Care page does not mention the outage, but users have emitted Tweets (such as the one below) in …
Simon Sharwood, 05 Jan 2015
The Register breaking news

Essential maintenance website down for, er, essential maintenance

B&Q won't let you do things for yourself at the moment, since its website, diy.com, has collapsed, presumably under the weight of pre-bank holiday DIYers. The site is unavailable "due to essential maintenance", rather ironically, according to its landing page. Oddly enough, no-one on Twitter seems to have noticed that the site …
Team Register, 20 Aug 2013
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australia targets software maintenance costs with Drupal plan

Software maintenance costs Australia's government will today hand down its annual budget, a document that is expected to result in the closure and/or merger of around 70 government agencies as part of an austerity drive designed to reduce government debt. Those left standing after the resulting “machinery of government changes …
Simon Sharwood, 13 May 2014
The Register breaking news

Tat bazaar eBay takes a rest for 'scheduled maintenance', goes offline

eBay is currently out of action for its users, but the downtime is not because of an unexpected outage. It is instead due to "scheduled general maintenance", the company has confirmed to The Register. That said, fans of second-hand goods cannot presently bid for a pair of old smelly shoes on the popular online tat bazaar. The …
Kelly Fiveash, 23 Aug 2013

Adobe blames 'maintenance failure' for 27-hour outage

Adobe has blamed a maintenance failure for the 27-hour outage in its Creative Cloud suite that left video and photo editors unable to log into online services. “The failure happened during database maintenance activity and affected services that require users to log in with an Adobe ID,” Adobe said in a blog post apologising for …
Great Wall of China

Websites to 'close' for China's 'Internet maintenance day'

Today, 4 June, is the 24th anniversary of what China calls the “counterrevolutionary riot” in Beijing's Tiananmen Square . Much of the rest of the world records the incident as a massacre, after Chinese troops ended protests in the square by dealing out lethal force. China now represses discussion about the events of 4 June, …
Simon Sharwood, 04 Jun 2013
Stained glass angels

Google grants cloud servers IMMORTALITY (during maintenance)

Google has taken a lead on cloud rivals by granting its virtual machines immortality via a new live migration feature. This means that when Google shuts down cloud data centers for scheduled maintenance in the future, client VMs will stay up while being migrated to another online bit barn. The announcement was made in a post to …
Jack Clark, 14 Nov 2013
closed_sign shut down under collapsed liquidation

'Planned maintenance' CRIPPLES nearly HALF of all Salesforce instances in Europe, US

Botched network maintenance has been blamed for a huge crash at Saleforce’s data centres, taking out customers’ CRM and data services across the US and Europe. Seven of Salesforce’s 17 North American instances and two out of four in EMEA went down. Servers started dropping out just before 2am UTC on 15 November, with outages …
Gavin Clarke, 15 Nov 2013
adrienneserra_cc2.0_on_flickrt

NBN could cut $AU600m+ from telco maintenance bills

Property researcher BIS Shrapnel has shone a torch into one of the dark corners of the NBN debate: the cost of maintaining Australia’s copper network. The company’s nearly-$AU20,000 report into infrastructure maintenance in Australia, Maintenance in Australia, 2012-2027, tags the annual cost of telecommunications network …
The Register breaking news

Vodafone UK web titsup blamed on 'holiday maintenance'

The entire Vodafone.co.uk website was down for 60 minutes this afternoon and online account access was out of action for 24 hours - but the blackouts were due to planned maintenance, Voda said. Between 3pm and 5pm today, the telco displayed the message: "We are making some changes to the site." A Reg reader told us he had not …
Anna Leach, 14 Aug 2012
Three Telstra vans restore one line

Verizon: fibre is MUCH cheaper than copper, we're going all-FTTP

Verizon has put the latest numbers on its fibre-versus-copper experience, and found that glass beats metal on all counts. Without giving a timeframe, the company has told a conference in Orlando that its experience across seven central offices (CO, or for Australians, telephone exchanges) areas is so compelling it's going to …
dell_emc_split_75x75

Dell fending off EMC's maintenance push

Customers who bought EMC kit from Dell before the pair dissolved their relationship are not flooding back to the storage specialist for their support needs, according to Steve Schuckenbrock, President of Dell's services operation. Speaking at the launch of a new solutions centre in Sydney, Australia, Schuckenbrock said Dell is …
Simon Sharwood, 01 May 2012
closed_sign shut down under collapsed liquidation

Verizon says 40-hour outage was outage to end all outages

Verizon Cloud's planned maintenance outage, for which the company last week allocated 48 hours but advised should “take far less than 48 hours” ran at least 40 hours, and the company now says the outage was needed for an upgrade that will remove the need for future outages of this type. Verizon's saying the outage allowed it to …
Simon Sharwood, 11 Jan 2015

Puny humans flub ANOTHER Google cloud patch

No-one says running a globe-spanning cloud is easy, but Google's just borked its own cloud for the fourth and fifth time in a few weeks. This time the problem was with Google Compute Engine instances in us-central1, which experienced elevated packet loss last Friday. The problem wasn't a shocker – it lasted 14 minutes – but was …
Simon Sharwood, 14 Apr 2015

Pure: We've created the Everlasting Gobstopper of Storage – 'Forever Flash'

In recent months, as ever, we've seen a lot of "refreshments" on the storage scene. Violin Memory has refreshed its hardware and software. SolidFire and EMC XtremIO have refreshed their software. NetApp has introduced FlashRay, and Tegile and Skyera have introduced new all-flash arrays. And Pure Storage? It seems it has …
Chris Mellor, 20 Nov 2014

IBM tightens Passport Advantage licensing terms

IBM software customers should be on their guard following changes to the fine print of the giant’s Passport Advantage program. IBM reworded part of Passport Advantage late last year, The Reg has learned, putting more onus on the customer than ever before to keep clear and accurate records of their software use. The changes mean …
Gavin Clarke, 07 Apr 2015

It's not you, it's Three. Mobe network goes titsup across UK

Mobile operator Three UK is suffering a widespread outage across the country after the service was abruptly halted by server maintenance earlier today. Customers began complaining that they were unable to access the network this morning. The Register contacted Three UK to find out what had gone wrong. Yet the carrier's PR …
Kelly Fiveash, 06 Oct 2014
Funnel of cash. Credit: via SXC – http://www.sxc.hu/profile/Leonardini

Symantec: Look at our Q4 numbers ... no, not those ones

The road to separation continues to be anything but smooth for Symantec’s security operation, particularly on the consumer front, as it again suffered from sales shrinkage, unlike the breakaway storage biz. In the last set of full year numbers from the firm, sales fell three per cent to $6.5bn, including a four per cent slip in …
Paul Kunert, 15 May 2015

National Lottery website goes TITSUP again

The UK National Lottery website was down and out for the second time in days this morning, indicating further plumbing work was required following last weekend’s network wobble. The site first crashed early on Sunday for roughly 18 hours due to a technical glitch that lotto operator Camelot Business Solutions told us had been …
Paul Kunert, 03 Feb 2015

Rackspace to hit GLOBAL CLOUD REBOOT button to flush out Xen security nasty

Rackspace has warned its customers that it plans to reboot all of its servers across the globe to nix a security bug that was first spotted in the Xen virtualisation platform earlier this week. The managed cloud outfit told its customers about the "maintenance work" in an email, seen by The Register, that was sent out early on …
Kelly Fiveash, 27 Sep 2014
ello

Ello? ello? ello?: Facebook challenger in DDoS KNOCKOUT

Ello, the social network site intended to serve as something of an antidote to ad-stuffed Facebook, was hit by a suspected Distributed-Denial-of-Service attack today. The outfit, which has gained plenty of press coverage in the past week after employing the classic invite-only marketing trick to lure in more users, said on its …
Kelly Fiveash, 28 Sep 2014

Manufacturers SLAM UK.gov: 'High speed broadband' rollout is TOO SLOW

Manufacturers have slammed the UK government for its "poor communication" and "lack of clarity" over the high speed Broadband UK (BDUK) programme. In a survey of 134 manufacturers by representative body the Engineering Employers' Federation (EEF), 40 per cent rated broadband as "quite poor" or "very poor". Only 30 per cent said …
Kat Hall, 03 Nov 2014

iPad Air BARES ALL, reveals she's a high maintenance lady

Teardown According to the teardown fanatics at iFixit, Apple's new iPad Air is twice as easy to repair as Microsoft's equally new Surface 2 – which received an as-low-as-you-can-go repairability rating of 1 out of a possible 10. Actually, it would be more accurate to say that the iPad Air is only one small step away from being as …
Rik Myslewski, 01 Nov 2013
Leisure Suit Larry screenshot

To beat Oracle, find jurors who care about Leisure Suit Larry not Larry Ellison

When you kick a giant in the shins and threaten to cut it off at the knees, do it in a jurisdiction you believe will provide you with a sympathetic jury. That's the strategy advised by Seth Ravin, founder and CEO of third-party application support outfit Rimini Street. The ten year-old company is an irritant to Oracle and SAP …
Simon Sharwood, 27 Feb 2015
Screaming kid

Oracle is BETTER at cloud than everyone else so NER, shouts Hurd (no Katz)

Oracle’s co-CEO Mark Hurd is banging the drum for the database giant’s success in cloud computing. In a TV interview Hurd is reported to have come out fighting. “Make no mistake about it, we are laser-focused on taking share, we are focused on growing,” Hurd is reported to have said. “We are focused on driving the company …
Gavin Clarke, 30 Jan 2015

Mozilla dusts off old servers, lights up Tor relays

Mozilla has given the Tor network a capacity kick with the launch of 14 relays that will help distribute user traffic. Engineers working under the Foundation's Polaris Project inked in November pulled Mozilla's spare and decommissioned hardware out of the cupboard for dedicated use in the Tor network. It included a pair of …
Darren Pauli, 29 Jan 2015
Cloud security

Xen security bug, you say? Amazon readies GLORIOUS GLOBAL CLOUD REBOOT

Amazon will tomorrow begin a bloody global reboot of its Elastic Compute Cloud (EC2) compute instances after it found a security bug within the Xen virtualisation platform. The rolling minutes-long reboots would be completed by 30 September. Amazon did not name the reason for the upgrade, widely thought to be a security issue …
Darren Pauli, 25 Sep 2014
A Guide to the Cockroaches of Australia

Harper review: break up ACCC, free up IP*, let freedom reign

Australia's federal government has conducted a review into competition policy and there's plenty in it to ponder for the country's tech sector. Following last September's release of its preliminary study, the Harper Review has now issued its final report. Aside from the recommendation that the rules governing ride-sharing be …
Tim Cook Apple CEO with glowing green eyes, dark glasses a la Demon Headmaster

Apple Watch: When I think about you, I digital touch myself

Apple has released a series of videos to promote its wrist-puter ahead of its planned launch later this month. Cupertino showed off three different functions for its Watch product: messages, faces and digital touch. It teased fanbois that more reveals – such as phone calls, Apple Pay and Siri – were "coming soon". The Tim Cook …
Kelly Fiveash, 04 Apr 2015
Google Chocolate Factory

Google's email-for-iOS app Sparrow is pining for the fjords

Two-and-a-half years after Google bought the French email client Sparrow, it has decided the client gets in the way of pushing Apple fans to its own Inbox service. Hence, apparently, to get iOS and OS X users to head for Inbox, the Chocolate Factory has pulled Sparrow from the App Store. Even the iPhone version, which was …
Nutanix_view_of_datacentre

Whoops! AVG data centre KO'd by 'unplanned' outage

Security biz AVG has been hit by an outage at its US data centre, possibly affecting its customers' email security services across all regions. The US data centre hosting the AVG Business CloudCare Email Security Service was the subject of an unplanned maintenance outage this morning, the company confirmed in a statement. "[The …
Kat Hall, 09 Mar 2015
Terminators

Google’s plan for WORLD DOMINATION takes shape. And it begins with a patent

Google has been awarded a patent related to systems and methods for "allocating tasks to a plurality of robotic devices". Sprawled across its Mountain View base, the Chocolate Factory hivemind may indeed be plotting world domination, but for the moment it is at least conscious of the need to collaborate with the state in …
Job cuts jpeg

Job cuts klaxon: SAP axes 2,200 staff, denies 'cost cutting' to blame

Europe’s largest software firm is reportedly cutting up to three per cent of its workforce. SAP’s HR chief Stefan Ries has told Bloomberg the enterprise giant is cutting 2,000 staff. The firm's total headcount is 74,406. Its chief executive Bill McDermott announced its second round of job cuts in less than a year. When …
Gavin Clarke, 06 Mar 2015

Google cloud: rubbish at updates, world-class at rapid rollbacks

Google's revealed that it has once again borked its own cloud with an update. The latest incident hit last Thursday, when the company made what it's calling “A routine software upgrade to the authorization process in BigQuery”. That update “had a side effect of reducing the cache hit rate of dataset permission validation … …
Simon Sharwood, 10 May 2015

Redcentric swoops on Calyx Managed Services in £12m breakup deal

Managed services biz Redcentric has snapped up Calyx Managed Services (CMS) for £12m, as part of the company's break-up. Last week, Calyx's maintenance and carrier services divisions were offloaded to Daisy Group and Chess, respectively, for a total of £5.5m. The carve up follows the purchase of Calyx MS by MXC Capital, with …
Kat Hall, 02 Apr 2015
£10 notes. Pic: Howard Lake

Sun shines on Datatec despite Logicalis' sales 'n' contract woes

It was the Westcon distribution arm that kept the tills ringing for parent Datatec, as integrator sub Logicalis was struck by a “significant” contract loss in Blighty and weaker product reselling. Across the group – which also includes consultancy Analysis Mason – revenues leapt by 13.3 per cent to $6.4bn for fiscal ’15, ended …
Paul Kunert, 13 May 2015
OpenStack

Maxta polishes OpenStack credentials with Kilo support

Maxta is polishing up its OpenStack credentials by adding Kilo support, service quality policies, and call-home diagnostics to its hyperconverged software-led systems. Hyperconverged systems refer to integrated, typically virtualised, servers and storage, and some networking, that are bought and operated as single systems. They …
Chris Mellor, 19 May 2015
Skull image

Pop-up pest MacKeeper patches 0-day remote code execution vuln

A notorious piece of Mac maintenance software been found to have a critical remote code execution vulnerability. MacKeeper is infamous for its “clean up your Mac”-style popups, complete with designed-to-be-confusing "Leave Page/Stay on This Page” dialogues if you try to close the ad. News that the company behind the pestware …

eBay, Facebook, Tumblr ALL go TITSUP in me-too MULTI-FAIL

In what proved to be a frustrating day for online time-wasters everywhere, eBay, Facebook, and Tumblr all experienced brief service outages on Wednesday. Rather than being the result of a coordinated retaliatory strike by Russian hackers, however, it appears that the downtime was all due to IT cockups within the companies' own …
Neil McAllister, 03 Sep 2014
channel_teaser_exit

Symantec backs out of Backup Exec: Plans to can appliance in Jan

Symantec is exiting the Backup Exec appliance market as it strengthens its NetBackup appliance. Backup Exec 3600 Backup Exec 3600 appliance with up to 5.5TB of usable capacity Backup Exec has had a challenging recent history. Backup Exec 2012 caused controversy with its changes, and Symantec admitted it had stubbed its toe …
Chris Mellor, 13 Oct 2014

ExaGrid giving rivals plenty of jaw-jaw

Harken to this, deduping back-up-to-disk system users: "ExaGrid’s largest system can take in a full backup that is 40 per cent larger and has an ingest rate that is six times faster than the EMC Data Domain 990, at half the price." That's ExaGrid CEO (and virtual chief marketing officer) Bill Andrews talking, and he's got a …
Chris Mellor, 22 Apr 2015
Games for Windows Marketplace

Boomerang rebound: Site shut amid credit card securo-fears

Video game rental company Boomerang Rentals has pulled down the shutters on its websites amidst unconfirmed concerns that it have may have suffered a security breach that spilled customers' credit card details. Boomerang's homepage has been "down for maintenance" since Sunday. The move followed multiple customers reporting …
John Leyden, 12 Jan 2015
Spy hides in dustbin, lifts lid to take photograph

'All browsing activity should be considered private and sensitive' says US CIO

The CIO of the United States has floated a plan to make HTTPS the standard for all .gov websites. “The majority of Federal websites use HTTP as the primary protocol to communicate over the public internet,” says the plan, which also states that HTTP “create a privacy vulnerability and expose potentially sensitive information …
Simon Sharwood, 18 Mar 2015

Oracle salesmen get SEVENFOLD salary boost for flogging its cloudy aaS produce

Exclusive Oracle salesmen are being awarded bonus packages up to seven times larger than their salaries in return for getting customers to buy its as-a-service (aaS) offerings, a source has told The Register. The company reported a total rise in Oracle cloud revenue of 33 per cent - $527m - for the three months to February 28. How Oracle …
Gavin Clarke, 19 Mar 2015

Why Joe Hockey's Oz tax proposals only get five out of 10

Worstall on Wednesday I was fascinated to see El Reg's report on the new proposals to change the Australian tax system, as put forward by Joe Hockey. It's a strange mixture: half is the very sensible plugging of a hole in the tax regime, while the other half shows shocking ignorance of the basis of another part of the international tax system. The …
Tim Worstall, 13 May 2015
Glorious future of China

China megacorp Tencent parrots Communists' 'Internet Plus' edict

Chinese megacorp Tencent is pushing ahead with an edict from China's Communist Party to improve the country's internet connections by upping its investment in software-defined networking. Tencent is most well known for its WeChat messaging and payments app, which the company says has 500 million active users. In March, China's …
Kat Hall, 20 May 2015
shutterstock_209016412-faclon

Nesting falcons interrupt £200m Vodafone 4G mast upgrades

Five pairs of nesting falcons have disrupted Vodafone customers' mobile phone signals in London and the south east – because the birds have set up shop on the carrier's masts. The Daily Telegraph reported that Vodafone engineers spotted the birds of prey nesting on and around base stations on a church, a hospital and an office …
Simon Rockman, 20 Mar 2015

NatWest and RBS' mobile banking apps go TITSUP

UPDATE RBS and NatWest customers have been left unable to access their accounts via the banks' mobile apps. In an identically-worded tweet both banks said this morning: "We're sorry if you're having trouble getting into Mobile Banking, we're working hard to resolve the issue. Thank you for your patience." NatWest and RBS are currently …
Kat Hall, 20 Apr 2015
channel

Microsoft 'maintenance' blocks Hotmail

A growing number of Hotmail users are unable to access their email accounts. Complaints from Hotmailers have been piling up in Microsoft's Windows Live support portal since at least January 3. It's not just the cheapo, freebie version used by millions of Hotmail fans that's in trouble. Those forking out $19.95 a year for …
Gavin Clarke, 05 Jan 2011