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Articles about It Services

Capita IT Services slurps up small security biz

Crapita Capita IT Services confirmed today it has hoovered up security reseller minnow Network Technology Solutions for an undisclosed sum. This is the first bite-size deal of the year for CITS but given its historic addiction to acquisition will unlikely be its last. London-based NTS (UK) majors on intrusion detection and …
Paul Kunert, 21 Mar 2014
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BT fattens flabby Global Services biz to puff and huff way to £32bn

Falling sales at BT's global services division has forced the company to make a bold shift in its strategy in that part of the business by expanding its investments abroad. The telecoms giant said today that it planned to "accelerate growth" in Asia Pacific, the Middle East and Africa. It's one of Gavin Patterson's first big …
Kelly Fiveash, 28 Nov 2013
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Destination Korea: an emerging market for IT services

South Korea is being touted as the latest outsourcing market for global IT services firms to target, and could even emerge as an offshoring destination in its own right in the future, according to analyst outfit Ovum. The IT analyst’s latest Emerging Outsourcing Opportunities reportclaims the South Korean IT services market is …
Phil Muncaster, 03 Jun 2013
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Good news: Brits can still afford IT services - Computacenter

IT services reseller Computacenter has pulled back the curtains on its operations for the first half of calendar '13 and clearly hasn't been affected by any unexpected dramas. But while its UK business is progressing, trade on the continent remains mixed. One of Europe's largest resellers said today that its revenues to the end …
Paul Kunert, 16 Jul 2013
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WHOMP: Mega UK services player Phoenix IT falls back into the ashes

There was no sound of popping champagne corks at Phoenix IT Group this morning – just anguished cries coming from the boardroom as execs warned trading results are getting worse. The LSE-listed IT services player pushed out an interim Q1 2014 statement covering 1 April to 30 June, saying it "continues to be cautious" about its …
Paul Kunert, 01 Aug 2013
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Capita: We WILL be more accountable for our services

A restructure at Capita IT Services is long overdue - well it has been eight whole months since the last one - so the healing mitts of MD Peter Hands have once again grasped the org chart for a rejig. Hands has created five ITS "services towers" under which Capita's wider business units will fall, to give the heads of each …
Paul Kunert, 21 Nov 2013
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Daisy Group hoovers up Indecs Computer Services for £18m

Serial swallower Daisy Group has carved another notch on the IT bedpost after coughing £18m to consume mainframe support and maintenance specialist Indecs Computer Services. Redditch-based third party maintainer ICS provides tech support on servers from multiple vendors including HP, IBM, Dell, Oracle and Cisco with Daisy …
Paul Kunert, 28 Oct 2013
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Blighty's IT support services to decline in 2013, 2014, 2015....

2013 will be a "make or break year" for some IT firms in the declining UK support services space, according to the venerable beancounters at TechMarketView. In TMV estimates, the UK IT support and maintenance market declined 3.5 per cent in 2012 to £1.76bn, is set to fall 3.5 per cent again this year and by 2.5 per cent in the …
Paul Kunert, 11 Mar 2013

Capita IT Services staff plan strike over pay this Friday

Unionised Capita IT Services (ITS) workers are staging a one-day strike over pay on Friday. Unite reckons the industrial action could impact customers including Deutsche Bank and Prudential. Negotiations between staff and management have hit the buffers and top brass at the integrator are refusing to get back round the table to …
Paul Kunert, 24 Jul 2013

Not so fast with the bubbly, Capita: IT Services has bad economic wind

Capita IT Services unit continues to face an economic headwind with top-line growth stalling in calendar 2012. The same can't be said of parent Capita Plc, which today filed full-year results showing a 14 per cent rise in turnover to £3.35bn, fuelled by 14 acquisitions notched up in the 12 months that cost it £178m. Organic …
Paul Kunert, 28 Feb 2013
Avnet TS

Avnet welds services tentacles into one mighty arm

Distributor goliath Avnet Technology Solutions has rounded up its disparate portfolio of acquired service providers into one unit as traditional product sales continue to wane. The Avnet Services team was created to "increase operational efficiencies" by merging the firm's software, lifecycle and training services operations. " …
Paul Kunert, 01 May 2013
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Capita IT Services healing Hands make mark on biz

Chairs on good ship Capita IT Services (CITS) are being re-arranged under the say so of chief executive Peter Hands. Staff were told via email - seen by El Chan - that Gordon Ellen, director of IT Services at Capita is set to leave the business at the end of May to take on a new "challenge". And in typical Capita fashion it …
Paul Kunert, 18 Mar 2013

Tom Kelly: IT depts and channel partners FEAR the cloud

IT departments fear that the cloud will lessen their relevance in an organisation, while perceived complexities of selling the fluffy services from vendors has deterred some tech suppliers. This is the market prognosis from enterprise tech veteran Tom Kelly, a former UK boss at Logicalis UK, who has stepped into the chairman's …
Paul Kunert, 28 Feb 2014
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Dimension Data tables bid to swallow global services biz NextiraOne

NTT-owned Dimension Data has tabled a bid for comms and networking reseller NextiraOne in a deal that is currently awaiting approval by the European Commission's Merger & Acquisitions office. A spokeswoman at South Africa network integrator Di Data confirmed that it had "made an offer" but was unable to make any further …
Paul Kunert, 02 Dec 2013

Chin up, tech world. Gartner says it'll be OK

The good news for anyone selling tech to pay the bills is that market demand is bouncing back, although retailers in particular will need to run faster to stand still as customers opt for cheaper devices. In its latest Worldwide Spending Forecast, crystal ball gazers at Gartner reckon some $3.77 trillion will be splashed by …
Paul Kunert, 02 Apr 2014

Capita's IT Services top dog legs it after just 6 months

Capita IT Services boss Mark Quartermaine is leaving the company just six months after he landed the job. He follows operations director Russ Hewitt, who quit the firm a month ago. In an announcement to employees, seen by The Channel, Mark Wyllie, executive director at Capita, said that Quartermaine would be heading for the door …

BT merges iNet and Engage IT divisions under one roof

BT has slapped together the IT Engage and iNet businesses from today, April Fools' Day, but the move is no laughing matter for staff put at risk of redundancy. The telco had merged the dabs, Business Direct and Engage IT operations back in 2011, plonking long-serving exec John Thornhill into the boss seat to oversee integration …
Paul Kunert, 01 Apr 2014

'Eventful but positive' year for RM as it quits the PC-making world

Shape-shifting education supplier RM was in philosophical mood as it exited a biz-changing fiscal '13 with profits up and revenues down, impacted by fewer – but higher margin – Building Schools for the Future contracts. Turnover in the 12 months to 30 November fell nine per cent year-on-year to £261.7m (8.4 per cent excluding …
Paul Kunert, 03 Feb 2014

Oz shared services collapse looks bad for NetApp

Opponents of shared IT services in government have a new case study they can point to, and NetApp's busy executives have another tricky item to consider after a major Australian shared services organisation failed. That agency is CenITex, created in 2008 by the government of Australian state Victoria. CenITex's original vision …
Simon Sharwood, 24 May 2013
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Cisco to acquire services management firm SolveDirect

Cisco has announced plans to acquire SolveDirect as the company looks at adding more management tools to make it easier for businesses to manage multiple IT systems. The acquisition was announced by Cisco on Monday, and will see SolveDirect's executive team join the networking company's services division. The privately-held …
Jack Clark, 26 Mar 2013
CapitaITServices

Capita IT Services second-in-command Hewitt leaves today

Capita IT Services has told its workforce that operations director Russ Hewitt – the man in charge of the Unity cost cutting and change programme – is leaving today. Unity was designed to help the integrator-cum-reseller navigate the perilous economic situation in the UK during 2012 including freezing bonuses and pay, reforming …
Paul Kunert, 27 Jul 2012
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Department of Interior dishes out $10bn for cloudy IT

The Department of Interior has announced a multi-billion dollar cloud procurement round that will see the land management organization shell out a maximum of $10bn across contracts with 10 major IT vendors. The pork barrels IT contracts were announced by the organization on Wednesday, and will see Aquilent, AT&T, Autonomic …
Jack Clark, 16 Aug 2013
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Phoenix IT Group shares plunge on loss of £2m contract

A brief statement from Phoenix IT Group confirming it has lost a £2m contract with a supplier sent the share price into free fall this morning and caused a big dent in the market cap. The loss-making IT services firm - a third party maintainer which also sells direct to customers - provided very little colour around the …
Paul Kunert, 28 Oct 2013
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SCREEECH! Dell spins in public cloud U-turn – now it'll resell Google, Azure

Dell is going to resell cloud tech from enterprise rivals as part of the company's ragged retreat from the capital-intensive public cloud market. The company disclosed a dramatic expansion to its "Cloud Partner program" at the Dell World conference in Austin, Texas, on Wednesday, by announcing that it will now resell Google …
Jack Clark, 12 Dec 2013
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Top Brit biz giants love to outsource IT so much, they're gonna do it more

Most UK businesses involved in outsourcing IT are planning to either increase or maintain the current levels to which they outsource, according to a new survey. A survey of more than 230 of highest spending UK businesses on IT by Whitelane Research revealed that more than a third of those businesses are planning to increase the …
OUT-LAW.COM, 07 Aug 2013
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London Boroughs join forces in mighty £1bn IT procurement framework

A collective of London borough councils are pulling together their purchasing power in a mega IT products and services framework worth up to £1.1bn over four years. An invitation to tender was sent to prospective suppliers late last week covering three lots - distributed computing, service desk and data centre services. …
Paul Kunert, 08 Apr 2013
Workers in a Foxconn plant, credit: Steve Jurvetson from Menlo Park, USA

US IT services sector takes some job hits in January

An expected, a slowdown in job creation in the United States in January with the Fiscal Cliff looming was massively offset by revisions in the job creation rate for November and December - according to this morning's report from the US Department of Labor. Like clockwork, the Bureau of Labor Statistics issues its monthly jobs …
The Register breaking news

US gov IT services vendor swallows HBGary

US government IT services firm ManTech International has bought HBGary, the network forensics and malware analysis firm best known for last year's hack by Anonymous against its now-defunct sister firm, HBGary Federal. Financial terms of the deal, announced Monday, were not disclosed other than to say it was an "asset purchase" ( …
John Leyden, 29 Feb 2012
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UK.gov 'pay as you go' IT services cloud to float in March

The opportunity for suppliers to join the government's £60m G-Cloud framework is drawing to a close, according to Mark O'Neill, proposition director for innovation and delivery at the Government Digital Service (GDS). "We plan to launch the first tranche of the G-Cloud catalogue in March," O'Neill told the Cloud Expo event in …
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Will small biz get a bite of mega UK.gov IT pie? Yes: if it can pass the bulls**t sniff test

Does the UK government have a chance of being able to push 25 per cent of IT spend onto SMEs as it has promised? The correct answer is perhaps it does, but it doesn't actually matter either way. However, the reason why it doesn't matter is what's interesting to the economists among us. The exact and detailed reasons as to why …
Tim Worstall, 06 Nov 2013
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Capita bags Quartermaine to run IT Services

Former Azzurri Communications chief exec Mark Quartermaine is set to take the reins at Capita IT services (ITS). Quartermaine, who resigned from the managed comms provider just before Christmas after nearly one-and-a-half years in the role, today confirmed he is set to rock up at Capita. "I am joining Capita at an exciting time …
Paul Kunert, 02 Feb 2012
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IT services market down by 40 per cent, says Ovum

Disappearing mega-deals saw the global IT services market slump to an eight-year low in the second quarter, according to Ovum. Stats from the beancounter show that total contract values (TCV) dived 40 per cent year-on-year to $19bn as the number of agreements penned fell by a fifth to 384. The market went from "bad to worse" in …
Paul Kunert, 05 Sep 2011

Government IT contracts to be scrutinised by UK competition watchdog

Britain's competition regulator plans to investigate whether too few suppliers command an unhealthy share of the government IT market. The Office of Fair Trading is seeking views from technology providers and purchasers working in the public sector to find out if it's tough for small businesses to bid for government contracts. …
Kelly Fiveash, 03 Jul 2013
The Register breaking news

India's IT giants left gasping after water shortage

IT execs from some of India’s biggest tech firms are set to meet government officials this week after crippling water shortages almost shut down a large chunk of the country’s multi-billion pound industry last week. Businesses in Chennai’s Old Mahabalipuram Road (OMR) district apparently account for around three-quarters of the …
Phil Manchester, 04 Jul 2013

US economy defies Fiscal Cliff, creates plenty of IT services jobs

The US federal government's budget crisis at the end of 2012 did mess with America's economy and the jobs market in particular. But according to the latest employment report from the Department of Labor, companies were a tad more resilient in the face of the Fiscal Cliff than many had expected. As El Reg reported a month ago, …

Phoenix IT Group injects fresh blood, hopes to heal from accounting boo-boos

Troubled Northampton-based player Phoenix IT Services has quietly introduced new blood to the organisation. The IT services specialist recently posted numbers for the halfway (30 September) point in fiscal 2013, with sales diving £7m to £124m and operating profits falling to £9.9m from £14m (restated) in the previous year. This …
Paul Kunert, 11 Dec 2012

Speaking in Tech: 'Calling it a cloud doesn't make it so'

speaking_in_tech Greg Knieriemen podcast enterprise In this week's enterprise techcast, Ed Saipetch is steering the ship solo - live from Amsterdam. The lucky sod is in North Holland for Structure:Europe 2012, and has left Greg Knieriemen and Sarah Vela languishing in the States while he tears up canal-lined streets in the …
Team Register, 17 Oct 2012

Big 20 cash hoovers: Slurp. Floop. Darn. Sluurrrp. Where's our public sector IT dosh?

Half of the top 20 software and IT services (SITS) suppliers to UK.gov saw their public sector biz decline last year as Cabinet Office Minister Francis Maude and his merry band of axemen waged war on the oligopoly. The names on the list collated by TechMarketView remains unchanged on a year ago but the proportion of revenues …
Paul Kunert, 21 Feb 2014
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SCC swallows French services firm LNA

SCC has expanded its French operation after acquiring Boulogne-based IT services outfit LNA for an undisclosed sum. The deal for the €66m turnover business widens the sales gap with SCC's archrival Computacenter, which forked out €21m for Top Info SAS earlier this year to cement its position as the third-largest dealer in France …
Paul Kunert, 08 Sep 2011
A storm is brewing (Mali, Sahel). Foto: F. Guichard & L. Kergoat, AMMA project, CNRS copyright.

PC decline whacks 2013 IT spending projections

We're now halfway through this year, and it's therefore time for Gartner's prognosticators to review what is going on in the global economy, how IT vendors fared in the first half, and to rejig their IT spending projections for 2013. While the news is not good, it's not particularly bad, either. According to Gartner, global IT …
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MoJ opens wallet, offers £300m for desktop services

The Ministry of Justice (MoJ) is planning to spend up to £300m on end user computing and desktop services as part of a future IT sourcing plan. The tender is for the delivery of effective "infrastructure and devices" across the MoJ's estate, including the supply, management and maintenance of the end computer environment, such …
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Indian IT exporters coin windfall profits as rupee plunges

India has in recent weeks descended into a financial crisis, but despite dire economic warnings, industry watchers believe that the period of instability could actually benefit the country’s IT services giants and their outsourcing customers. Wednesday saw the Indian rupee fall to another new low, dropping over two per cent to …
Phil Muncaster, 23 Aug 2013
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HMRC: Moving our data to the cloud will make it MORE secure

HM Revenue & Customs (HMRC) is to move data it currently stores in local offices to a new centralised government cloud computing depository in a move it says will save it £1m a year and improve on the security of its IT services. HMRC said it had signed a contract with Skyscape Cloud Services to enable it to store data in the …
OUT-LAW.COM, 03 Oct 2012
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IDC: Sluggish China to pinch global IT spending this year

The IT market is tightening its belt again, say the prognosticators at IDC. A slowdown in spending in China has made them go back and re-examine their forecasts for spending on hardware, software, telecom, and services for the coming year and out to 2017. While this is nothing like the massive cuts seen during the Great …

CLOUD TO SUCK UP ALL YOUR CASH: Govts around world slash IT spending

Governments around the world have made plans to cut their IT spending, according to a study, although apparently they're still really keen on the "cloud" and have also shown some interest in "Big Data". A survey conducted by research firm Gartner has found that global governments will spend a total of $449.5bn on IT in 2013, a 0 …
Jasper Hamill, 18 Jun 2013

You still reading us? Not for long! Summer is THE IT meltdown hot spot

Most IT outages in 2012 occurred during the months of June and July, a technology provider has said. John Gentry, vice president of marketing at Virtual Instruments, said 60 per cent of IT outages for the year occurred during the two summer months. Gentry said factors such as IT experts taking holidays, the stress on mobile and …
OUT-LAW.COM, 19 Jul 2013
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Capita's top brass bags 20% rise - as IT bods shiver in wage freeze

Capita's top bosses' annual compensation packages rose by a fifth last year - at the same time the UK outsourcing giant's IT Services (ITS) workers had their wages frozen and bonuses scrapped. Hard-pressed ITS staffers, who are thrashing out a pay deal for 2013, were furious when they learned of the windfall enjoyed by execs at …
Paul Kunert, 10 Apr 2013
The Register breaking news

Graham: ICO will blow £3m on IT services

The UK's Information Commissioner's Office is looking to spend around £3m on its IT, with an invitation for tenders expected at the end of next month. Information commissioner Christopher Graham told vendors at Infosec during his keynote speech that the ICO hoped to publish its procurement notice in the Official Journal of the …
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Thames Valley and Hampshire police merge IT services

Two neighbouring police authorities have signed a legal agreement to create a single IT department Police staff working at both forces will work together in one department managed by Thames Valley police. The forces said that the collaboration builds on other successful shared services projects in the south east region, and …

Amazon cloud threatens entire IT ecosystem – report

The moneymen have finally looked up from beneath their golden canopies and noticed, hovering above them, a cloud named Amazon that is putting traditional IT companies in the shade. Amazon's cloud poses a major threat to most of the traditional IT ecosystem, a team of 25 Morgan Stanley analysts write in a report, Amazon Web …
Jack Clark, 30 May 2013