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Articles about Hsbc

BT Openreach van

BT banks on ex-HSBC man to take charge of Openreach biz

BT's outgoing Openreach boss Liv Garfield is to be replaced by a money man poached from Britain's struggling banking sector. The telecoms giant said it had hired Joe Garner, 44, who was previously HSBC's UK boss where he helped steer the bank through the financial crisis, BT noted. Garner will join BT in mid-February when he is …
Kelly Fiveash, 13 Jan 2014
The Register breaking news

Brits' HSBC bank cards, net access goes TITSUP

HSBC in the UK is suffering an unexplained outage across a number of systems today. Brit customers have had their cards declined and experienced problems using internet banking and the fast balance app. A spokesperson for the bank told The Reg: "We're aware that some customers are experiencing problems and we're looking into it …

Trustmarque bags £19.5m refinance package from HSBC

Fresh from its recent management buy-out, services-based licensing reseller Trustmarque Solutions has signed a £19.5m refinancing deal with HSBC. The package was confirmed today a little over a month after top brass at the York headquartered Microsoft Licensing Solutions Partner inked a deal with new VC backer Dunedin to …
Paul Kunert, 18 Jul 2013
The Register breaking news

Anonymous cell: Shove off, credit-hoggers, WE took down HSBC

An Anonymous-affiliated group has claimed responsibility for attacks that left HSBC websites worldwide knocked offline on Thursday night. UK-based Fawkes Security claimed responsibility for the digital sit-in via a post to Pastebin. As some of you may be aware HSBC bank suffered several DDoS attacks on the named sites in the …
John Leyden, 19 Oct 2012
The Register breaking news

REVEALED: Cyberthug tool that BREAKS HSBC's anti-Trojan tech

Cybercrooks on an underground forum have developed a technique to bypass anti-Trojan technology from Trusteer used by financial institutions worldwide – including HSBC and Paypal – to protect depositors from cybersnoopers. Trusteer has downplayed the vulnerability and said it's in the process of rolling out beefed-up protection …
John Leyden, 06 Aug 2013
The Register breaking news

HSBC websites fell in DDoS attack last night, bank admits

HSBC has blamed a denial of service attack for the downtime of many of its websites worldwide on Thursday night. Various Reg readers told us they were unable to reach the HSBC UK and First Direct websites on Thursday, leaving them unable to carry out internet banking services. Problems kicked in just before 20.00 BST and lasted …
John Leyden, 19 Oct 2012
The Register breaking news

HSBC brands EVERY Apple iPhone 'an insecure PC'

HSBC's iPhone app for online business banking warns customers that their reassuringly expensive Apple mobiles are in fact PCs - and insecure ones at that. In a surprising cock-up, the bank's app incorrectly identifies the shiny phones as Windows PCs, and scolds fanbois for not having security watchdog software Rapport installed …
Anna Leach, 07 Aug 2012
The Register breaking news

Churlish HSBC drops atomic-scale accuracy

International banking monolith HSBC has rather churlishly reprogrammed its magnificent "Find your nearest branch" service so that customers are no longer given the distance to their closest tentacle to within a couple of quarks. Last week, we discovered that Vulture Central and HSBC's Gerrard Street branch were separated by …
Lester Haines, 11 Jan 2012
The Register breaking news

HSBC pinpoints branches with sub-atomic accuracy

Those of you who are sticklers for accuracy will doubtless applaud banking monolith HSBC and its splendid "Find your nearest branch" service. To find out exactly how far you'll have to walk to avail yourself of an HSBC tentacle, just point your browser here, stick in your postcode and hit the "More info" button under one of the …
Lester Haines, 06 Jan 2012
The Register breaking news

HSBC UK systems major outage

An outage in HSBC systems took down their online banking services and affected the functioning of their cards at both ATMs and points-of-sale on Friday, November 4. An HSBC UK spokesman told The Register that the bank had experienced problems since 2.45pm GMT, and that the problems were now hitting "definitely online banking and …
The Register breaking news

Swiss HSBC data breach victim count trebles

A French prosecutor said bank account details of 79,000 customers was stolen from the Swiss subsidiary of HSBC, three times the number previously admitted by the bank. Bosses at HSBC Private Bank (Switzerland) admitted last month that details of 24,000 bank customers were taken by an IT worker at the bank three years ago. …
John Leyden, 15 Apr 2010
The Register breaking news

HSBC online banking goes off the wall

Many HSBC customers are currently struggling to access the company's online banking system. In the past few hours a number of Register readers have complained that they were unable to log on to the service. Some were greeted with the bog standard web error message "We are unable to deal with your request. Please try again later …
Kelly Fiveash, 26 Jun 2009
The Register breaking news

TSA, HSBC in secret doc redaction oopsie

The Transport Security Administration (TSA) and the US arm of bank HSBC have both failed to properly redact documents they published online. Blacked-out portions of a TSA document on screening techniques could be reversed by a simple cut-and-paste operation on supposedly sensitive portions of a PDF document. Security through …
John Leyden, 07 Dec 2009
The Register breaking news

HSBC online banking hits another wall

HSBC customers are still struggling to access the banks' online service after we reported on Friday that the company was having technical trouble with its system. The Register has heard from plenty of disgruntled users of HSBC’s online banking system this morning, who find themselves still locked out of the service. El Reg …
Kelly Fiveash, 29 Jun 2009
The Register breaking news

HSBC Trojan warning tracked down as false alarm

A false alert left users of Kaspersky's internet security software fearing there was malware on HSBC's website last weekend. Users of Kaspersky Internet Security logging onto HSBC's Personal Internet Banking site were incorrectly informed that a malicious file containing the HTLM-Agent-CE Trojan had been loaded onto their …
John Leyden, 17 Aug 2009
Lehman Brothers London HQ

Enormo reseller Insight seeks experienced sales hands for City pad

Headhunters will be on red alert after Insight confirmed plans to establish a sales outpost in the City in a bid to snuggle up to existing and potential corporate customers. The firm has rented some space from an unspecified service delivery partner in Aldgate to rub shoulders with Kelway, Misco, Softcat, Computacenter and many …
Paul Kunert, 20 Mar 2014
hands waving dollar bills in the air

HSBC scripting flaws play into the hands of phishers

Several HSBC websites are subject to scripting flaws that create a possible mechanism for crooks to create more convincing phishing scams. Security blog xssed.com has posted a list of affected domains, which include HSBC sites in multiple territories including the UK. Xssed has been tracking problems on the bank's sites since …
John Leyden, 25 Jun 2008

Former Toshiba bigwig Andy Bass rocks up at Open Symmetry

Former Toshiba exec Andy Bass has landed at sales performance management (SPM) consultancy Open Symmetry as head of European ops. Bass recently exited Toshiba after 24 years' service amid a regional cost cutting shake-up that saw his dual roles as European veep for the PC and TV biz and UK country director evaporate. SPM …
Paul Kunert, 17 Mar 2014
HSBC logo

HSBC foils '£70m fraud'

An HSBC worker has been charged after police were called in to investigate an alleged attempt to defraud the bank out of a whopping £70m. City of London police have charged Jagmeet Channa, a 25-year-old from Ilford in Essex, with conspiracy to defraud, money laundering, and abusing a position of trust. Three other men have been …
John Oates, 02 May 2008
Another way to pay with your mobile phone

Five UK banks sign up to hook up customers' ACCOUNTS to their MOBILE DEVICES

British banks HSBC, First Direct, Nationwide, Santander and Metro Bank have all signed up to Zapp's mobile payment system, allowing their customers to pay using a tablet or smartphone. The announcement comes just days after O2 snapped shut its Wallet service. The five banking firms together provide services to around 18 million …
Simon Rockman, 15 Jan 2014
HSBC logo

HSBC in further data loss

Security-incident prone bank HSBC has admitted losing a server containing transaction data on 159,000 Hong Kong-based account holders. The bank said on Wednesday that the kit went missing during renovation work at a Kwun Tong district branch on 26 April, Reuters reports. Data held on the server included customer names, account …
John Leyden, 08 May 2008
The Register breaking news

Credit Suisse and HSBC announce job cuts

Back-office and IT staff are among those leaving Credit Suisse and HSBC after the banks announced job cuts yesterday. Credit Suisse is cutting 10 per cent, or 650 positions. HSBC will cut headcount by 500. Many banks are now in their second or third round of cuts and some have also taken action by cutting contractor rates - …
John Oates, 03 Dec 2008
channel

HSBC e-payments system goes titsup

Angry retailers have launched a tirade against HSBC after its e-payments system fell over on Friday and stayed down for the whole weekend. Retailers were unable to sell anything online for over 48 hours, and have started calling for compensation. HSBC's e-payments system has proved particularly attractive for retailers because …

Trustmarque swallows Scot services house Opin Systems

Top table Microsoft Gold partner Trustmarque Solutions has devoured Glasgow-based tech services and consultancy minnow Opin Systems for an undisclosed sum. Opin, which set up in 1990, counts some heavy duty customers on its books including the UN, The Student Loans Company, The Scottish Prison Service and RBS. It sells …
Paul Kunert, 09 Dec 2013
arrow pointing up

HSBC joins Morse's mobile ATM network

Consulting, technology and support company Morse has told the Stock Exchange that HSBC and First Direct are the first banks to join the firm's mobile ATM network MoniLink. The service, due to go live later this year, will let customers use mobile phones to access bank services. The company said it was pleased HSBC had joined …
John Oates, 10 Apr 2006
The Register breaking news

HSBC forgets to renew its digital certificate

Online banking customers logging onto the HSBC website last week were confronted by potentially confusing warnings about a security certificate. Business banking customers logging onto ukbusiness.hsbc.com were greeted with a notice that the site couldn't be verified because its certificate had expired. HSBC said the problem …
John Leyden, 10 Mar 2008
The Register breaking news

HSBC pops thousands of customer details in the post

HSBC has admitted that it has misplaced 370,000 customer details, which were put in the post a month ago on an unencrypted disc. The envelope has not arrived at its intended destination - a reinsurance firm. A spokesman for HSBC told the Reg: "We have sent a disc to our reinsurers which they never received. The disc was not …
John Oates, 07 Apr 2008
The Register breaking news

Facebookers bring HSBC to its knees

Facebook may not change the world, but it's changed one of the world's largest banks. HSBC had planned to collect overdraft fees for Brits leaving university this summer, but after thousands of students mounted an online protest via Facebook, the big-name bank has scrapped the plan entirely, The BBC reports. According to the …
Cade Metz, 31 Aug 2007
cloud

HSBC e-payments system goes titsup (again)

Merchants are furious at HSBC UK after the bank's e-payments system fell over for an extended period for the second time in less than a fortnight. Retailers using the system have not been able to process transactions since around 5pm (BST) on Monday. Problems with processing credit card payments continued into Tuesday afternoon …
John Leyden, 08 Apr 2008
Warning Go

HSBC e-payments system limps back online

HSBC UK managed to get its beleaguered e-payments system back online yesterday evening after the second extended outage in less than a fortnight. Retailers using the system were unable to process transactions from about 5pm (BST) on Monday until Tuesday evening. Similar problems left merchants unable to take payments for two …
John Leyden, 09 Apr 2008

IBM snaps up banking security biz Trusteer, won't say what it paid

IBM has announced a deal to acquire transaction security firm Trusteer and open a new cybersecurity lab in Israel. Financial terms of the buyout, announced Thursday, were not disclosed. Big Blue said the deal would allow it to offer improved cloud-delivered software and services to defend against advanced security threats to its …
John Leyden, 15 Aug 2013
channel

HSBC plugs hole that exposed site directory

HSBC has finally fixed a bug that allowed web surfers to browse the directory structure of a supposedly secure website it helps to run. The John Lewis Partnership card secure website (a joint venture with HSBC) allowed the curious, and potentially malicious, to peek into its underlying structure. "Great if you were planning a …
John Leyden, 29 Apr 2008
cloud

HSBC's anti-phishing dept takes 44-year holiday

Ta very much to the anonymous reader who reported a suspicious email to HSBC's anti-phishing department and then forwarded us the result. Although he or she got a fairly comprehensive rundown on what to keep an eye out for in those dodgy "HSBC security alert" emails, the automated reply makes it clear that any personal feedback …
Lester Haines, 19 Dec 2006
The Register breaking news

BAN THIS SICK FILCH: Which? demands end to £1.50-per-min 'help' lines

Consumer campaigners at Which? are calling for a ban on costly helpline and customer call-lines. Executive director Richard Lloyd said it was "outrageous" to force people with questions or complaints to call higher-rate numbers - such as those starting with 09, 0845, 0844, and 0871 - that could charge up to £1.50 a minute. "It' …

HSBC systems cock-up blights holiday sales

Technical problems left HSBC's UK customers unable to withdraw cash from ATMs or use the bank's online facilities yesterday. Customers were also unable to use HSBC cards to pay for purchases in shops from around midday yesterday because of the same fault. The bank blames an "internal systems problem" - rather than hostile …
John Leyden, 04 Jan 2005
Grannote fujitsu laptop notebook elderly old users

Returning a laptop to PC World ruined this bloke's credit score. Today the Supreme Court ended his 15-year nightmare

A dad whose credit rating was "annihilated" over a laptop he bought in 1998 has today won an epic legal fight to clear his name. Richard Durkin's 15-year nightmare began when he walked into a PC World store in Aberdeen, Scotland, to buy a £1,449 notebook. He specifically asked for a computer with a modem. A sales assistant …
Jasper Hamill, 26 Mar 2014
Sim card

It's BANKS v TELCOs: Mobe payments systems go head-to-head

The GSMA's Mobile Connect mobile payments project is going head-to-head with the Payments council's rival Paym system after both systems launched this week. The mobile operator creates a token which is then shared with vendors to verify who you are. Customers do not necessarily have to tie their actual mobile phone to the token …
Simon Rockman, 12 Mar 2014
For Sale sign detail

HSBC customers in cash machine hell

HSBC's cash machine service turned on customers this weekend with many people complaining that their accounts were held hostage and others saying ATM boxes ate their cards. The issues also extended to HSBC's credit cards with thousands of people affected, The Register can confirm. Reports of the HSBC failures flooded The …
Ashlee Vance, 16 Oct 2006
The Register breaking news

HSBC pins hopes on Borat and IPO-pimping ATMs

Forget the good, old US of A. HSBC wants to bet on places like Kazakhstan for its financial future. Ray O'Brien, an HSBC IT investment exec, unveiled his Borat-inspired plan to rule the world last night during an Intel-funded gig at Tate Modern. The grizzled financial markets in the US and Western Europe do little to inspire …
Ashlee Vance, 12 Dec 2007
globalisation

Flaw exposed in HSBC's online banking

Researchers at Cardiff University have uncovered a flaw in HSBC's online banking security process that has left over three million customer accounts vulnerable to attack over the last two years. The researchers found that anyone using the attack would have guaranteed access to an account within nine tries, The Guardian reports …
Lucy Sherriff, 10 Aug 2006
arrow pointing up

HSBC facing '£19m' loss on Granville collapse

HSBC, Granville Technology Group's main banker, is unlikely to recover any of the £19m it is owed by the group, according to reports. Granville, the company behind the Time and Tiny computer brands, collapsed at the end of July with debts estimated at over £50m. Granville probably owes around £30m in unsecured debt to trade …
Lucy Sherriff, 08 Aug 2005
The Register breaking news

HSBC site daubed with graffiti

HSBC - the high street-cum Internet bank - was vandalised earlier today by an unknown e-vandal whinging about the high price of fuel. The front page was daubed with various sentiments although HSBC spokesman, Adrian Russell, couldn't say exactly what was written. Apologising unreservedly for the scrawl and aware that it was an …
Tim Richardson, 20 Sep 2000

Hungry Six Degrees swallows data centre biz BIS

Hungry mid-market managed voice and data hosting specialist Six Degrees has swallowed London-based colo data centre operator BIS. This is the thirteenth buy racked up by the management team led by CEO Alastair Mills since it launched in the summer of 2011, with £50m backing from private equity house Penta Capital. Previously …
Paul Kunert, 03 Apr 2013
Night scene of bank station in central london

Blighty's top moneymen: Hackers are SLURPING CASH direct from banks

Several UK banks have suffered actual financial losses as a result of cyber-attacks in the last six months, according to a Bank of England study. The Bank of England’s latest Financial Stability Report, published on Thursday, reiterates warnings about the risk posed by hacking attacks made six months ago when Andrew Haldane, the …
John Leyden, 29 Nov 2013
Fighting Fantasy: Warlock of Firetop Mountain, Citadel of Chaos

Microsoft and FBI storm ramparts of Citadel botnets

The ZeuS-derived Citadel botnet, which rose to public prominence last year, is being progressively disabled by Microsoft and the FBI is on the hunt for its masters. Microsoft says Citadel was used to raid bank accounts around the world and netted more than $US500m. Redmond's Digital Crimes Unit says 1,000 of the estimated 1,400 …

But... you work in IT... Why aren't we RICH?

“Monetizing is not the goal; growing is.” And with that explanation for his company’s decision to put another £11.5bn of someone else’s money through the shredder, Mark Zuckerberg fired the starting gun for the race to the next dot-com crash. Facebook’s acquisition of WhatsApp was not ludicrous, however. Nor was it genius, nor …
Alistair Dabbs, 28 Feb 2014
The Register breaking news

So WHY does Huawei's enigmatic boss shun the West's spotlight?

The elusive chairman and founder of Chinese telecoms giant Huawei shies away from publicity – not because his past is marred by controversy, but rather because he doesn't want to become the next Steve Jobs or Steve Ballmer: a celebrity, of sorts, taking the focus away from the multinational's work. That, at least, is the view of …
Kelly Fiveash, 12 Sep 2013
The Register breaking news

HSBC's cash crash forced me to work off my dinner

For HSBC, keeping thousands of customers from their money is just part of doing regular business with the bank. The company explained away Sunday's multi-hour ATM and credit card outage by telling us that it resulted from a "standard server" issue. HSBC issued no apology and called the whole kerfuffle "a minor" incident. Oh, …
Ashlee Vance, 18 Oct 2006
Oculus Rift VR system prototype

'I will not work with Facebook... they seem creepy to me'

This was the week when Facebook continued to splash the cash, spanking $2bn on Oculus VR just a short while after splaffing $19bn on messaging app WhatsApp. To justify his latest billion-dollar purchase, chief Mark Zuckerberg gushed: Oculus' mission is to enable you to experience the impossible. Their technology opens up the …
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Ralph Lauren, HSBC in data breach debacle

Pseudo-preppie clothier Polo/Ralph Lauren has been named as the latest target in a string of data security breaches, this time involving the loss of hundreds of thousands of customer credit transactions, the Associated Press reports. HSBC North America is advising 180,000 holders of its General Motors branded MasterCards that …
Thomas C Greene, 15 Apr 2005