Articles about Hsbc

His master's voice

Hello, Barclays? Why hello, John Smith. We meet again

Barclays is abolishing passwords for its telephone banking customers in favour of voice recognition. The UK high-street bank – which has been trialling voice recognition technology with a limited number of customers for three years since 2013 – said that technology that identifies a caller based solely on their voice is a “ …
John Leyden, 01 Aug 2016

Global 'terror database' World-Check leaked

The "terrorist database" World-Check used by global banks and intelligence agencies has, we're told, leaked online. The mid-2014 version of the database contains some 2.2 million records and is used by 49 of the world's 50 largest banks, along with 300 government and intelligence agencies. Access to its contents is granted via …
Darren Pauli, 29 Jun 2016
Cartoon of employee asking wky boss makes hium wear suspenders (while pincer through open trapdoor remains poised above his head) illustration by Cartoon resource for Shutterstock

Hey cloud lawyer: Can I take my client list with me?

You spend months or years building up a client list for your employer. You nurture the relationship and build up personal ties with the client. When you leave the employer, naturally the client goes with you. And so does the client list, via a USB stick or Dropbox or your webmail account. If you don’t get all the details before …
Frank Jennings, 20 Jun 2016

HSBC swinging axe on UK IT department, 840 heads to roll

HSBC is to wipe out more than 800 of its UK-based techies in a move Unite the union has condemned as a ‘reckless’ drive to offshore jobs. The redundancies are part a wider cost cutting drive that will see the bank slash 8,000 positions in Blighty and a total of 50,000 worldwide by the end of next year, with the aim of saving $ …
Kat Hall, 16 May 2016
Confused/annoyed looking man looks irritated during outage. Photo via Shutterstock

Lloyds online banking goes TITSUP*

Updated Customers of Lloyds have been unable to access online banking since 10am this morning, Website monitoring site DownDetector received more than 1,500 reports since 10:05 this morning. The Lloyds Banking website currently says: "An error occurred while processing your request." Lloyds told users on Twitter: "We're aware of an …
Kat Hall, 16 May 2016

Panama Papers graph database cracked open for world+dog

Interview The International Consortium of Investigative Journalists has announced it will be releasing the structured data from the leaked Mossack Fonseca database on May 9. The searchable database is not intended to be a "data dump", but will include curated information "about companies, trusts, foundations and funds incorporated in 21 …

Swedish military unwittingly helped hose US banks in 2012/2013

Sweden's military has told a newswire that its servers were used in a 2012/2013 attack on American banks. The report from Agence France Presse (AFP) quotes military spokesperson Mikael Abramsson, who told the agency, "The hacking attack was a kind of wake-up call for us and forced us to take very specific security steps to …
Fujitsu Arrows NX F-04G

Biometrics not a magic infosec bullet for web banking, warns GCHQ bloke

Around the world, banks are implementing biometric authentication systems for their customers as fraud cases increase – but experts warn biometrics should not be treated like a silver bullet for ID woes. Earlier this year, HSBC announced the launch of Voice ID for its customers in the UK, alongside fingerprint authentication, …
Bank vault

HSBC online banking outage: Moneymen are 'still under attack'

HSBC has admitted it still facing a sustained denial of service attack, after the incident which began this morning left customers unable to use their online banking services. John Hackett, the bank's UK chief operating officer, said: “HSBC’s internet and mobile services have partially recovered, and we continue to work to …
Kat Hall, 29 Jan 2016
Angry-looking woman croses her arms and glares. Pic by Shutterstock

HSBC online services still offline following 'attack' on bank

Updated HSBC customers were once again locked out of online banking this morning, following an apparent DDoS attack on the bank. The bank tweeted: "HSBC UK internet banking was attacked this morning. We successfully defended our systems. It added: "We are working hard to restore services, and normal service is now being resumed. We …
Kat Hall, 29 Jan 2016
Angry businesswoman shouting on phone in office. Image via Shutterstock

RBS and Natwest online banking goes titsup

Updated Customers of RBS and Natwest have complained they are unable to access their online banking accounts. Issues appeared to begin this morning, with the bank yet to release an official statement about the problem. However, it told one customer in response to a tweet that its "tech team are investigating the issue as a matter of …
Kat Hall, 15 Jan 2016
Broken piggy bank with coins surrounding it. Image via Shutterstock

HSBC COO ‘profoundly apologises’ for online outage

Updated HSBC has pushed forward its chief operating officer to "profoundly apologise" for the online outage that began on Monday morning and which is continuing to cause havoc for millions of internet banking customers. The bank's online banking for personal accounts continues to be out of action, with business banking running at a " …
Kat Hall, 05 Jan 2016

Day 2: Millions of HSBC customers still locked out of online banking

Potentially millions of customers are still unable to access their HSBC accounts online, with the service outage now in its second day. As The Register reported yesterday, the problems occurred at 8am Monday (4 January). The bank has ruled out a DDoS attack as the cause, but has not elaborated further. Business Banking …
Kat Hall, 05 Jan 2016

Dick limps towards inglorious end: Gadget retailer on the brink

Updated Troubled gadget retailer Dick Smith Electronics is teetering on the brink, with banks sending in receivers after the company requested a trading halt. The company has appointed McGrath Nicol as its voluntary administrator, and lenders HSBC and NAB have sent in Ferrier Hodgson's James Stewart as receiver. Dick Smith …
Angry-looking woman croses her arms and glares. Pic by Shutterstock

HSBC online customers still in the cold after hours-long lockout

Updated HSBC has apologised for an online banking outage which left customers unable to access their accounts. In a tweet, the company said: "We are working hard to fix the issue with our Online & Mobile Banking service. Follow us for further updates. Sorry for any inconvenience." The problem appears to have started this morning with …
Kat Hall, 04 Jan 2016
BT Openreach van

Yesterday: Openreach boss quits. Today: BT network goes TITSUP

Updated Less than 24 hours after BT Openreach chief Joe Garner quit the telco's troubled infrastructure division, BT customers all over the UK are saying they can't get online – with the apparent network outage possibly taking up to three days to fix. The outage manifested as a packet routing problem, with some unfortunate souls …
Gareth Corfield, 17 Nov 2015
BT Openreach at work

Openreach boss quits BT in midst of split uncertainty

BT's Openreach chief Joe Garner has quit the telecoms giant during a deeply unsettling time for the firm's infrastructure division. Calls for Openreach to be divorced from the one-time state monopoly have been intensifying in recent weeks as UK communications regulator Ofcom mulls such a split. BT has not yet lined up a …
Kelly Fiveash, 16 Nov 2015
Cheat by https://www.flickr.com/photos/sohelparvezhaque/ CC 2.0 attribution https://creativecommons.org/licenses/by/2.0/

VW’s case of NOxious emissions: a tale of SMOKE and MIRRORS?

Something for the Weekend, Sir? Karma must be a great comfort to those who believe in it. The assurance that nasty deeds will be accounted for, eventually, must make all the shit we have to put up with worthwhile. Take Martin Winterkorn, forced to resign his role as head of Volkswagen this week, amid revelations that his company had been systematically …
Alistair Dabbs, 26 Sep 2015
spies_648

'eBay' of targeted attacks infiltrated by ex- Shin Bet intel men

Former members of Israel's Shin Bet intelligence agency have infiltrated a since-scuppered hacking forum that served as a specialist marketplace of targeted attacks. Intelligence bods from Diskin Advanced Technologies gained access to the Enigma forum, which required users to actively trade in illicit services to continue …
Darren Pauli, 25 Sep 2015
Facepalm

Attempted bank robber demands cash transfer ... to his own account

A wannabe bank robber has been jailed after ditching the traditional "hand over the cash" approach in favour of asking for money to be transferred into his bank account. According to the Ashford Herald, master crim Paul Neaverson, 61, walked into a NatWest tentacle in Rainham, Kent, held a knife to a cashier's neck and – since …
Lester Haines, 14 Sep 2015
£10 notes. Pic: Howard Lake

BACS Bank Holiday BALLS UP borks 275,000 payments

Update III Potentially millions of employees expecting to be paid ahead of the Bank Holiday weekend have been left without their salaries due to a cockup with the Bankers' Automated Clearing Services (BACS) payment system. The issue mainly appears to be affecting HSBC customers, which has blamed BACS. An HSBC spokeswoman said: "We are …
Kat Hall, 28 Aug 2015
Rotten apple. Pic: Shutterstock (http://www.shutterstock.com/pic-29447929/stock-photo-a-rotten-apple-on-a-white-background.html)

HSBC takes Twitter tongue-lashing over failure to offer Apple Pay

Apple Pay has upset a few people already. People who can’t get to work, people who’ve been charged twice, and people who bank with HSBC. HSBC has felt the wrath of Apple fanbois for failing to launch Apple Pay, with negative tweets about the bank outnumbering positive ones five to one on the day of launch. These are the …
Simon Rockman, 17 Jul 2015
Back of iPhone 5

Account at HSBC? BAD LUCK, no iPhone bonk-banking for you

British high street bank HSBC denies it has been frozen out of Apple Pay, after its customers were surprised to learn they could not join in the mass British bonk-banking bonanza earlier today. In a statement, HSBC told the Register it had always been the plan to launch at the end of July. The bank also insisted the two-week …
Kat Hall, 14 Jul 2015

Dyre times ahead: Zeus-style trojan slurps your banking login creds

UK users of Barclays, Royal Bank of Scotland, HSBC, Lloyds Bank and Santander are being targeted by cybercrooks slinging the Dyre banking trojan. Around 19,000 malicious emails have been sent in three days from spam servers worldwide, inviting users to download an archive containing a malicious .exe file posing as personal …
John Leyden, 08 Jul 2015
Apple phone payement.

Apple Pay's Brit biz bashed by banks planning to Zapp it out

Britain's biggest high street banks are launching their own digital payment services to fight off Apple's invasive Pay system. Cupertino's steady conversion of its eToy market dominance into the active, omnipresent control of the entire universe has found an opponent in yesteryear's foremost public enemies: the good old high …

20-yr-old Brazilian births 100 banking trojans

A 20 year-old Brazilian kid has pumped out more than 100 banking trojans selling each for around US$300 a pop, Trend Micro researchers say. The computer science student's extracurricular activities landed him the dishonourable title of his country's most prolific banking malware creator. Researchers say "Lordfenix", his chosen …
Darren Pauli, 02 Jul 2015

Bank of England CIO: ‘Beware of the cloud, beware of vendors’

The Bank of England is loosening up on IT delivery and recruitment, but not its resistance to public cloud. John Finch, CIO of the UK's central bank since September 2013, Wednesday ruled out the use of any public cloud by the bank for the foreseeable future. Cloud has however crept into the Bank’s IT margins, where it’s been …
Gavin Clarke, 25 Jun 2015

Human error to blame as UK data breach investigations surge

UK data breach investigations within the financial services industry almost trebled over the last two years, according to figures acquired via a Freedom of Information request to the Information Commissioner’s Office, with human error almost always responsible. The 183 per cent rise in reported Data Protection Act (DPA) …
John Leyden, 03 Jun 2015
Zombie rising from the grave

Barclays, Halifax and Tesco still being gnawed by POODLE

Major banks are still open to POODLE attacks months after being called out as vulnerable. The POODLE (Padding Oracle On Downgraded Legacy Encryption) security flaw surfaced October and affects the Secure Sockets Layer (SSL) 3.0 algorithm and versions of TLS (Transport Layer Security). Ivan Ristic's SSL Labs site revealed at the …
Darren Pauli, 29 Apr 2015
Bank vault

Mortgage data splashed all over the net. Thanks HSBC Finance

HSBC Finance in the US is notifying customers that it has inadvertently been publishing their mortgage data online since last year. HSBC is believed to have exposed customer names, account numbers, social security numbers, and telephone details, in a move which isn't being attributed to hackers, and as such is almost …
© Copyright Anthony O'Neil and licensed for reuse under this Creative Commons Licence

Vodafone didn't have a £6bn tax bill. Sort yourselves out, Lefties

Worstall on Wednesday I find myself watching current politics completely open-mouthed in amazement. The number of what are, if we are to be unkind about it, simply outright lies that have become common truths astonishes me. I refer, of course, to the latest revelations of the tax affairs of the nation. The latest round is those revelations from …
Tim Worstall, 18 Feb 2015

First HSBC, now the ENTIRE PUBLIC SECTOR dodges tax

Exclusive The public sector is committing millions of pounds of tax fraud by incorrectly claiming money back on IT services which are not VAT recoverable. Under VAT rules, government bodies can claim back 20 per cent of the price of IT services that are managed by a large provider, as well as bespoke custom-made software. Money spent on …
Kat Hall, 17 Feb 2015

World's mega-rich tax dodge exposed: Meet the HSBC IT bloke at the heart of damning leak

In 2008, HSBC IT exec Hervé Falciani blew the whistle on the huge tax-avoidance maneuvers used by some of the planet's wealthiest people. This week, sensitive documents obtained by the 43-year-old have been published online for the world to see. Falciani has fled across Europe, swerved extradition requests, and, fearing for his …
Iain Thomson, 10 Feb 2015
Angry old man

Your gran and her cronies are 'embracing online banking' – study

Online banking has seen a boom among the older generation, with nearly 2.3 million aged between 70 and over 100 years old now using internet banking, according to figures compiled by the British Bankers’ Association (BBA). The BBA said more than 450,000 customers over the age of 60 are using banking apps on smart phones, iPads …
OUT-LAW.COM, 29 Jan 2015

UK banks ill-prepared for return of the rabid POODLE

The latest evolution of a high-profile security flaw potentially exposes UK banks' web site traffic to eavesdropping. The POODLE (Padding Oracle On Downgraded Legacy Encryption) security flaw first surfaced in October and was thought to affect only the obsolete - but still widely used - Secure Sockets Layer (SSL) 3.0 crypto …
John Leyden, 15 Dec 2014
The Blue Mosque in Istanbul

HSBC Turkey WON'T reissue cards despite 2.7 MILLION account details going AWOL

HSBC Turkey has confessed to a security breach exposing the details of 2.7m credit card accounts but the bank has made a decision not to reissue cards after deciding that the data exposed is not enough to make fraudulent transactions. The compromise – limited to the international bank's business in Turkey – exposed credit card …
John Leyden, 14 Nov 2014
Doomsday clock

Tick-tock, CDW: Mega reseller has 30 months to buy the rest of Kelway

The clock is ticking for NASDAQ-listed CDW to hoover up the remaining share base of Kelway – or leave it for someone else to slurp. As revealed first by The Channel yesterday, the world’s largest tech reseller bought a 35 per cent stake in London-based Kelway in a deal that values the overall business at around £262m. Under the …
Paul Kunert, 07 Nov 2014
hands waving dollar bills in the air

100+ trade buyers and private equity bods eyed up Kelway

More than one hundred trade buyers and private equity firms expressed an interest in buying a piece of Kelway, before CDW finally beat the competition to take a 35 per cent stake. As exclusively revealed by El Chan on Thursday, Kelway boss Phil Doye retains a 55 per cent stake in the firm. Others in the management team keep hold …
Paul Kunert, 06 Nov 2014
management management3

Suitors line up to bid for cash-challenged NHS supplier

Top brass at Trustmarque Solutions are locked in talks with interested parties in a bid to sell the financially challenged biz this week – at least that is the plan. As exclusively revealed by us earlier this week, Dunedin, private equity backers of the York-based licensing specialist, claimed a change in revenue recognition …
Paul Kunert, 04 Sep 2014
Oculus Rift VR system prototype

'I will not work with Facebook... they seem creepy to me'

Quotw This was the week when Facebook continued to splash the cash, spanking $2bn on Oculus VR just a short while after splaffing $19bn on messaging app WhatsApp. To justify his latest billion-dollar purchase, chief Mark Zuckerberg gushed: Oculus' mission is to enable you to experience the impossible. Their technology opens up the …
Grannote fujitsu laptop notebook elderly old users

Returning a laptop to PC World ruined this bloke's credit score. Today the Supreme Court ended his 15-year nightmare

A dad whose credit rating was "annihilated" over a laptop he bought in 1998 has today won an epic legal fight to clear his name. Richard Durkin's 15-year nightmare began when he walked into a PC World store in Aberdeen, Scotland, to buy a £1,449 notebook. He specifically asked for a computer with a modem. A sales assistant …
Jasper Hamill, 26 Mar 2014
Lehman Brothers London HQ

Enormo reseller Insight seeks experienced sales hands for City pad

Headhunters will be on red alert after Insight confirmed plans to establish a sales outpost in the City in a bid to snuggle up to existing and potential corporate customers. The firm has rented some space from an unspecified service delivery partner in Aldgate to rub shoulders with Kelway, Misco, Softcat, Computacenter and many …
Paul Kunert, 20 Mar 2014

Former Toshiba bigwig Andy Bass rocks up at Open Symmetry

Former Toshiba exec Andy Bass has landed at sales performance management (SPM) consultancy Open Symmetry as head of European ops. Bass recently exited Toshiba after 24 years' service amid a regional cost cutting shake-up that saw his dual roles as European veep for the PC and TV biz and UK country director evaporate. SPM …
Paul Kunert, 17 Mar 2014
Sim card

It's BANKS v TELCOs: Mobe payments systems go head-to-head

The GSMA's Mobile Connect mobile payments project is going head-to-head with the Payments council's rival Paym system after both systems launched this week. The mobile operator creates a token which is then shared with vendors to verify who you are. Customers do not necessarily have to tie their actual mobile phone to the …
Simon Rockman, 12 Mar 2014

But... you work in IT... Why aren't we RICH?

Something for the Weekend, Sir? “Monetizing is not the goal; growing is.” And with that explanation for his company’s decision to put another £11.5bn of someone else’s money through the shredder, Mark Zuckerberg fired the starting gun for the race to the next dot-com crash. Facebook’s acquisition of WhatsApp was not ludicrous, however. Nor was it genius, nor …
Alistair Dabbs, 28 Feb 2014
Another way to pay with your mobile phone

Five UK banks sign up to hook up customers' ACCOUNTS to their MOBILE DEVICES

+Comment British banks HSBC, First Direct, Nationwide, Santander and Metro Bank have all signed up to Zapp's mobile payment system, allowing their customers to pay using a tablet or smartphone. The announcement comes just days after O2 snapped shut its Wallet service. The five banking firms together provide services to around 18 …
Simon Rockman, 15 Jan 2014
BT Openreach van

BT banks on ex-HSBC man to take charge of Openreach biz

BT's outgoing Openreach boss Liv Garfield is to be replaced by a money man poached from Britain's struggling banking sector. The telecoms giant said it had hired Joe Garner, 44, who was previously HSBC's UK boss where he helped steer the bank through the financial crisis, BT noted. Garner will join BT in mid-February when he …
Kelly Fiveash, 13 Jan 2014

Trustmarque swallows Scot services house Opin Systems

Top table Microsoft Gold partner Trustmarque Solutions has devoured Glasgow-based tech services and consultancy minnow Opin Systems for an undisclosed sum. Opin, which set up in 1990, counts some heavy duty customers on its books including the UN, The Student Loans Company, The Scottish Prison Service and RBS. It sells …
Paul Kunert, 09 Dec 2013
Night scene of bank station in central london

Blighty's top moneymen: Hackers are SLURPING CASH direct from banks

Several UK banks have suffered actual financial losses as a result of cyber-attacks in the last six months, according to a Bank of England study. The Bank of England’s latest Financial Stability Report, published on Thursday, reiterates warnings about the risk posed by hacking attacks made six months ago when Andrew Haldane, the …
John Leyden, 29 Nov 2013
The Register breaking news

So WHY does Huawei's enigmatic boss shun the West's spotlight?

The elusive chairman and founder of Chinese telecoms giant Huawei shies away from publicity – not because his past is marred by controversy, but rather because he doesn't want to become the next Steve Jobs or Steve Ballmer: a celebrity, of sorts, taking the focus away from the multinational's work. That, at least, is the view …
Kelly Fiveash, 12 Sep 2013