Articles about Hsbc

Woman stares at laptop screen, shocked. Pic by shutterstock

HSBC biz banking crypto: The case of the vanishing green padlock and... what domain are we on again?

HSBC has been faulted for redirecting business customers to a website that is not obviously secure. Rob Jonson, director of Hobbyist Software, who alerted us to the issue, was concerned that he'd fallen victim to a phishing scam. I logged into my HSBC business account, and the site failed to give me any info. Then I looked …
John Leyden, 8 Sep 2017

HSBC Business internet banking goes TITSUP*

Mondays are a terrible way to start the week, but spare a thought for HSBC customers whose online business banking is not quite so online. This morning's IT difficulties at HSBC's online business banking portal make HSBC's ambition of allowing customers to open new accounts with selfies seem that much more ambitious. @ …

HSBC swinging axe on UK IT department, 840 heads to roll

HSBC is to wipe out more than 800 of its UK-based techies in a move Unite the union has condemned as a ‘reckless’ drive to offshore jobs. The redundancies are part a wider cost cutting drive that will see the bank slash 8,000 positions in Blighty and a total of 50,000 worldwide by the end of next year, with the aim of saving $ …
Kat Hall, 16 May 2016
Bank vault

HSBC online banking outage: Moneymen are 'still under attack'

HSBC has admitted it still facing a sustained denial of service attack, after the incident which began this morning left customers unable to use their online banking services. John Hackett, the bank's UK chief operating officer, said: “HSBC’s internet and mobile services have partially recovered, and we continue to work to …
Kat Hall, 29 Jan 2016
Angry-looking woman croses her arms and glares. Pic by Shutterstock

HSBC online services still offline following 'attack' on bank

Updated HSBC customers were once again locked out of online banking this morning, following an apparent DDoS attack on the bank. The bank tweeted: "HSBC UK internet banking was attacked this morning. We successfully defended our systems. It added: "We are working hard to restore services, and normal service is now being resumed. We …
Kat Hall, 29 Jan 2016
Broken piggy bank with coins surrounding it. Image via Shutterstock

HSBC COO ‘profoundly apologises’ for online outage

Updated HSBC has pushed forward its chief operating officer to "profoundly apologise" for the online outage that began on Monday morning and which is continuing to cause havoc for millions of internet banking customers. The bank's online banking for personal accounts continues to be out of action, with business banking running at a " …
Kat Hall, 5 Jan 2016

Day 2: Millions of HSBC customers still locked out of online banking

Potentially millions of customers are still unable to access their HSBC accounts online, with the service outage now in its second day. As The Register reported yesterday, the problems occurred at 8am Monday (4 January). The bank has ruled out a DDoS attack as the cause, but has not elaborated further. Business Banking …
Kat Hall, 5 Jan 2016
Angry-looking woman croses her arms and glares. Pic by Shutterstock

HSBC online customers still in the cold after hours-long lockout

Updated HSBC has apologised for an online banking outage which left customers unable to access their accounts. In a tweet, the company said: "We are working hard to fix the issue with our Online & Mobile Banking service. Follow us for further updates. Sorry for any inconvenience." The problem appears to have started this morning with …
Kat Hall, 4 Jan 2016
£10 notes. Pic: Howard Lake

BACS Bank Holiday BALLS UP borks 275,000 payments

Update III Potentially millions of employees expecting to be paid ahead of the Bank Holiday weekend have been left without their salaries due to a cockup with the Bankers' Automated Clearing Services (BACS) payment system. The issue mainly appears to be affecting HSBC customers, which has blamed BACS. An HSBC spokeswoman said: "We are …
Kat Hall, 28 Aug 2015
Rotten apple. Pic: Shutterstock (http://www.shutterstock.com/pic-29447929/stock-photo-a-rotten-apple-on-a-white-background.html)

HSBC takes Twitter tongue-lashing over failure to offer Apple Pay

Apple Pay has upset a few people already. People who can’t get to work, people who’ve been charged twice, and people who bank with HSBC. HSBC has felt the wrath of Apple fanbois for failing to launch Apple Pay, with negative tweets about the bank outnumbering positive ones five to one on the day of launch. These are the …
Simon Rockman, 17 Jul 2015
Back of iPhone 5

Account at HSBC? BAD LUCK, no iPhone bonk-banking for you

British high street bank HSBC denies it has been frozen out of Apple Pay, after its customers were surprised to learn they could not join in the mass British bonk-banking bonanza earlier today. In a statement, HSBC told the Register it had always been the plan to launch at the end of July. The bank also insisted the two-week …
Kat Hall, 14 Jul 2015
Bank vault

Mortgage data splashed all over the net. Thanks HSBC Finance

HSBC Finance in the US is notifying customers that it has inadvertently been publishing their mortgage data online since last year. HSBC is believed to have exposed customer names, account numbers, social security numbers, and telephone details, in a move which isn't being attributed to hackers, and as such is almost …
BT Openreach van

BT banks on ex-HSBC man to take charge of Openreach biz

BT's outgoing Openreach boss Liv Garfield is to be replaced by a money man poached from Britain's struggling banking sector. The telecoms giant said it had hired Joe Garner, 44, who was previously HSBC's UK boss where he helped steer the bank through the financial crisis, BT noted. Garner will join BT in mid-February when he …
Kelly Fiveash, 13 Jan 2014

Trustmarque bags £19.5m refinance package from HSBC

Fresh from its recent management buy-out, services-based licensing reseller Trustmarque Solutions has signed a £19.5m refinancing deal with HSBC. The package was confirmed today a little over a month after top brass at the York headquartered Microsoft Licensing Solutions Partner inked a deal with new VC backer Dunedin to …
Paul Kunert, 18 Jul 2013
The Register breaking news

Brits' HSBC bank cards, net access goes TITSUP

HSBC in the UK is suffering an unexplained outage across a number of systems today. Brit customers have had their cards declined and experienced problems using internet banking and the fast balance app. A spokesperson for the bank told The Reg: "We're aware that some customers are experiencing problems and we're looking into …
The Register breaking news

Anonymous cell: Shove off, credit-hoggers, WE took down HSBC

Updated An Anonymous-affiliated group has claimed responsibility for attacks that left HSBC websites worldwide knocked offline on Thursday night. UK-based Fawkes Security claimed responsibility for the digital sit-in via a post to Pastebin. As some of you may be aware HSBC bank suffered several DDoS attacks on the named sites in the …
John Leyden, 19 Oct 2012
The Register breaking news

HSBC websites fell in DDoS attack last night, bank admits

Updated HSBC has blamed a denial of service attack for the downtime of many of its websites worldwide on Thursday night. Various Reg readers told us they were unable to reach the HSBC UK and First Direct websites on Thursday, leaving them unable to carry out internet banking services. Problems kicked in just before 20.00 BST and …
John Leyden, 19 Oct 2012
The Register breaking news

HSBC brands EVERY Apple iPhone 'an insecure PC'

HSBC's iPhone app for online business banking warns customers that their reassuringly expensive Apple mobiles are in fact PCs - and insecure ones at that. In a surprising cock-up, the bank's app incorrectly identifies the shiny phones as Windows PCs, and scolds fanbois for not having security watchdog software Rapport …
Anna Leach, 7 Aug 2012

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