Articles about Government Services

india

IT industry to benefit from India's new government

New Indian prime minister Narendra Modi's Bharatiya Janata political party will be good for Indian IT on two fronts, analysts say. Modi was elected two weeks ago after a marathon campaign and election at which over 800 million people were eligible to vote. The Bharatiya Janata political (BJP) secured over 171 million votes and …
Simon Sharwood, 26 May 2014
The Register breaking news

Online government services would exclude many Welsh

One in three people in Wales could get left behind as public services move online, according to a new report. Almost a third of the Welsh don't have an internet connection at home, the Bevan Foundation found (43-page/344KB PDF) - excluding them from online services. "The UK government says public services should be "digital by …
Fail whale

'Identity skills shortage' will be problematic for Verify ID. (So not the TECH FAILS, then?)

Departments must "work closely" with the Government Digital Service to ensure the ambitious pan-Whitehall identity assurance target of 2016 can be met, The National Audit Office has said. This is despite the fact the Verify identity assurance tool has so far had a shaky start. Last month a beta test of the tool drew many …
Kat Hall, 04 Dec 2014
Downing Street road sign

Must diarise: UK.gov Verify ID system will 'definitely' work by 2016

The government insists it will meet its 2016 deadline for all digital services to be underpinned by its gaffe-prone identity assurance system, GOV.UK Verify – despite having failed to move off the increasingly vulnerable Gateway system. By March 2016 the Government Digital Service intends all departments to have integrated …
Kat Hall, 09 Dec 2014

Super Cali optimistic cloud is now a focus – even though the sound of it is something quite

California has become the first state in the US to shift a massive chunk of its government computing system to the cloud – and dubbed it CalCloud. "CalCloud is an important step towards providing faster and more cost effective IT services to California state departments and ultimately to the citizens of California," said Marybel …
Iain Thomson, 25 Jul 2014

Cisco targets India with new investment

In a move interpreted as an endorsement of the new Indian government headed by reformer, and digital service delivery believer, Narendra Modi, Cisco wants to turn around its fortunes in India, and is reportedly putting US$1.7 billion on the table as part of its strategy. The Economic Times reports the commitment, which The Borg …
flag.Australia

Australia's eMinister has policy-crush on UK's Liam Maxwell

Australia's Communications Minister Malcolm Turnbull has offered a little more detail on his plans for electronic delivery of government services and the way Australia will procure the kit required to deliver them. Writing in The Guardian Australia, Turnbull detailed a meeting with Liam Maxwell this week. Neelie Kroes, the …
Simon Sharwood, 20 Jun 2014
Puss considers how to respond to PayPal marketing overtures

What could possibly go wrong? Banks could provide ID assurance for Gov.UK – report

Personal data could be stored by banks and used to verify the identity of individuals that wish to use government digital services, according to a new report. A pilot study undertaken by Lloyds Banking Group found that there is scope for banks to act as identity (ID) assurance providers for online government services (14-page/ …
OUT-LAW.COM, 05 Sep 2014
Sydney Opera House Hackathon logo

NSW to build federated ID management rig for staff, punters

The Australian State of New South Wales (NSW) will build a federated identity system – or “Identity Hub” - for its many thousands of staff and also for the State's citizens. Oracle, NTT and consultancies Qubit and Dataweave and will work together on the project. The latter company will project manage and then support the system …
Simon Sharwood, 19 Aug 2014
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australia targets software maintenance costs with Drupal plan

Software maintenance costs Australia's government will today hand down its annual budget, a document that is expected to result in the closure and/or merger of around 70 government agencies as part of an austerity drive designed to reduce government debt. Those left standing after the resulting “machinery of government changes …
Simon Sharwood, 13 May 2014
Turnbull with Switkowski in Blacktown

Turnbull should spare us all airline-magazine-grade cloud hype

Australia's Communications minister Malcolm Turnbull on Monday labelled those who oppose use of the public cloud “box-huggers” and suggested such behaviour is bad because it ties organisations to an outmoded and expensive way of doing IT. “There is more resistance to cloud in government that anywhere else,” he said, and blamed …
Simon Sharwood, 26 Nov 2014

Whitehall at war: Govt’s webocrats trash vital digital VAT site

Special Report Open warfare has broken out in Whitehall after the Government’s own much-hyped in-house IT team, GDS, publicly trashed a new VAT service vital to small digital businesses. The Register understands the service works well - but didn’t use GDS and was failed for meeting its taste guidelines. This week the Government Digital Service …
Andrew Orlowski, 05 Dec 2014
The Register breaking news

OFT probes dodgy sites that charge for free gov services

The Office of Fair Trading is investigating dodgy websites that charge punters for government services which are available for free. Given the crapness of government websites, it often takes some amount of digging before you find what you want. Enterprising conpersons are getting their sites further up the Google rankings and …
John Oates, 15 Jul 2011
New homepage of Gov.uk, credit screengrab gov.uk

GOV.UK push in action: Er, FEWER Brits filling out govt forms online

While some Brits appear keener than ever to access services via the internet, the proportion of people who completed government processes online at least once every three months dropped five percentage points in 2013 compared with a year earlier. This is according to a new report released by communications watchdog Ofcom, whose …
Kelly Fiveash, 30 Apr 2014
New homepage of Gov.uk, credit screengrab gov.uk

Five arrested over money-grubbing fake UK.gov shocker

Five suspects in Blighty have been arrested during an investigation of copycat government websites that con folks out of money for items like new passports, driving tests and car tax discs. The sites try to pass themselves off as official and then trick people into paying for services that the government actually provides more …
The Register breaking news

Cabinet Office government-by-Facebook plans probed

MPs have called on the government to work with the Information Commissioner on how to implement the Cabinet Office's personal data proposals, which include the possibility of farming out its ID-handling to third parties such as banks and Facebook. The Public Administration Select Committee's report entitled Government and IT - ' …
Kelly Fiveash, 28 Jul 2011

Zuck: Yo, Mexico! My $19bn WhatsApp could connect THREE BEEELLION people

Mark Zuckerberg wore his special altruistic pants on a trip to Mexico on Friday to flaunt his messaging wares in the country, by claiming that WhatsApp could connect up to three billion people globally. He visited President Peña Nieto in Mexico City on what appeared to be a PR mission to help grow Facebook's business in that …
Kelly Fiveash, 06 Sep 2014
New homepage of Gov.uk, credit screengrab gov.uk

GOV.UK swells organ donor signups by 10,000 a month

This month, GOV.UK is one-year-old. Operated by the Government Digital Service, GOV.UK replaced Direct.gov and a bunch of disparate departmental sites. Anyone who uses the site can testify that it is cleaner than its predecessors, although we have had complaints that some functionality has been lost in the transition. But in the …
Drew Cullen, 29 Oct 2013

US.gov - including NASA et al - quits internet. Is the UN running it now?

The US government has disappeared from the internet after a hard core of Republican party lawmakers forced the superpower's state agencies to shut down over a budget dispute. The House of Representatives refused to agree a budget that would keep cash flowing to public departments, meaning that the entire government was forced to …
Jasper Hamill, 01 Oct 2013
Mildura is still marked in the wrong place on Apple's iOS6 maps

Turnbull takes control of spatial data policy

Australia's Office of Spatial Policy (OSP) has announced it is about to be moved to the Department of Communications, a machinery of government change that will see it depart its current home in the Department of Resources, Energy and Tourism. “The Office of what?” we hear you ask. Why's this in The Reg? The OSP is Australia's …
Simon Sharwood, 13 Nov 2013

Vietnamese city drinks the smart city kool aid

The Vietnamese city of Danang today took a major step towards becoming the smartest and most technologically advanced city in the nation, with the launch of a comprehensive Information Technology and Communication Infrastructure System. The system includes a Metropolitan Area Network (MAN), city-wide Wi-Fi access capable of …
Phil Muncaster, 21 Aug 2013
The Register breaking news

Martha pushes online government as DirectGov CEO pushes off

The government’s digital darling Martha Lane Fox has claimed that billions of pounds could be saved if the Coalition agrees to her advice to shift more services online. Fox said that the team running the Directgov website should be a “citizens’ champion with sharp teeth” and at the same time government portals should be …
Kelly Fiveash, 23 Nov 2010
The Register breaking news

Verizon, Experian and pals bag £25m to inspect Brits' identities for UK gov

The first private companies to win UK government contracts to verify Brits' identities online have been named. And PayPal is absent from the list despite being in the running for a slice of the £25m pot of public cash. Credit agency Experian, the Post Office, Brit upstart Mydex, Verizon and crypto biz Digidentity have now inked …
Kelly Fiveash, 03 Sep 2013
Twitter for Mac Old

#ALERT! There'll be EMERGENCIES on TWITTER for UK, Ireland

Twitter has brought its emergency alert system to the UK and Ireland after it kicked off in the US, Japan and South Korea in September. The microblogging site has signed up Blighty's coppers, firefighters and other government agencies so they can tweet urgent messages at the country in times of crisis, or at least the small …
The Register breaking news

EU ministers agree e-government aims

European ministers have signed a declaration outlining policies to deliver 'smarter' online public services by 2015. At the fifth Ministerial eGovernment Conference in Malmö in Sweden on 19 and 20 November 2009, EU ministers agreed measures to make e-government more accessible, interactive and customised. The aims over the next …
Kable, 23 Nov 2009
The Register breaking news

OECD places UK third for European e-government

Britain has some of the most sophisticated e-government services in Europe but lags behind other countries in take-up, according to the OECD. The relevant section of Government at a Glance 2009, published by the Organisation for Economic Cooperation and Development, shows the UK comes third behind Austria and Portugal in the …
Kable, 26 Oct 2009
The Register breaking news

Tory think tank: Hey, civil servants! Work with startups to save £70bn

Analysis Articulated-truck-loads of paperwork awaiting the ministrations of a rubber stamp- or pen-wielding civil servant should soon be a thing of the past, according to Tory think tank Policy Exchange. It wants to see bureaucrats mashing up APIs with Silicon Roundabout startups instead and leaders "driv[ing] digital into the DNA of …
Kelly Fiveash, 03 Sep 2013
Google sign outside Mountain View headquarters

Activist investors try forcing Google to pay more taxes

A group of Google investors has called on the firm to stop "undermining democracy and the rule of law" and start paying as much tax as possible in the countries it operates in. The stockholders have put forward a proposal, to be voted on at the annual general meeting today, which would force Google to adopt a set of principles …

NHS tears out its Oracle Spine in favour of open source

The UK government's quest to get public services to use more open source technologies seems to be taking hold, judging by the revamp of the NHS's very large Spine service. The upgrade from Spine to Spine2 will see the NHS shift the core of its main secure patient database and messaging platform from Oracle onto a bevy of open …
Jack Clark, 10 Oct 2013
The Register breaking news

Cabinet Office chucks hefty rulebook at paper-chewing gov bods

The Cabinet Office expects all government offices with new or redesigned online transactional services created after April to be compliant with its money-saving, IT-tightening digital service standards by April 2014, Cabinet Office Minister Francis Maude said yesterday at a gathering of "digital warriors". Outlining the Digital …
Anna Leach, 22 Jan 2013

UK.gov's digi-by-default plan slammed: Show us the savings - MPs

A letter that demands answers to a wide range of concerns expressed by MPs about the government's digital-by-default has landed on Cabinet Office Minister Francis Maude's desk. The Science and Technology Select Committee's chair Andrew Miller fired off the missive (PDF) to Maude, after gaping holes were spotted in evidence …
Kelly Fiveash, 10 Jul 2013

50+ crowd are wolfing down tablets: Silver foxes are even migrating to the Twitters

As outlined by the recent surveys by UK comms watchdog Ofcom (PDF) and tech services company Kana, not only are older people using tablets, they are also using the internet more. It’s a dramatic rise, with Ofcom showing the number of people over 65 going online as 42 per cent compared with the previous year’s 33 per cent. The …
Simon Rockman, 06 May 2014
The Register breaking news

Big Brother? Social networks are far worse, says Estonian president

CyCon 2013 Fears about states' Big Brother-style invasions of peoples' privacy are outdated, and citizens should instead be worrying about how social networks and supermarkets are using their private data, says the president of Estonia. Toomas Hendrik Ilves explained today at the annual International Conference on Cyber Conflict that …
John Leyden, 05 Jun 2013

Melbourne IT looks to offload business units

Battling disappointing trading results, Australian domain name custodian Melbourne IT is seeking buyers for some of its ailing business units. The hosting house has also weathered a tough year on the security front, enduring a Privacy Commission investigation, following a hacking attack from Anonymous in August that targeted …
The Register breaking news

DSD's 'don't be stupid' mitigation strategies still work

Defence Signals Directorate assistant secretary for cyber-security John Franzi said little new in an address to CeBIT Australia, but for some reason, either the conference organisation or the DSD saw fit to try to bar journalists from the presentation. The leaky dam around Franzi's presentation was either ineffective or …

Watchdog warns UK.gov not to create 'them and us' digital divide

The National Audit Office has warned that the British government's fixation with its digital-by-default agenda could create a "them and us" mentality that excludes more vulnerable members of society who don't access the internet. In a report entitled Digital Britain 2: Putting users at the heart of government’s digital services …
Kelly Fiveash, 28 Mar 2013
g_cloud_uk_gov

UK.gov to drive stake through heart of big IT outsourcing deals

A wave of huge government IT outsourcing contracts finishing this year won’t be renewed as No.10 snatches back control of Whitehall technology from tech firms. Civil servants will now be expected to take greater responsibility for their departments’ systems and policy, and only engage with suppliers through G-Cloud. Ahead of …
Gavin Clarke, 08 Jul 2013
The Register breaking news

Gov.uk named THE BEST THING Britain has made all year

It's a website with all the visual flair you would expect from something designed by "cool" Whitehall bureaucrats. But even though it's something of a plain Jane, the government portal gov.uk has been named Design of the Year 2013 by the Design Museum in London. A suitable gong was handed to the website's team at a ceremony last …
Jasper Hamill, 17 Apr 2013
The Register breaking news

Maude reckons UK.gov web makeover will save £1.8bn annually

The Cabinet Office claimed today that shoving central government services online will save the UK roughly £1.8bn a year. The 7.5 million or so taxpayers in Blighty who are yet to use the internet may feel slightly miffed. The potential cost saving was the headline figure waved around by Francis Maude's department this morning as …
Kelly Fiveash, 06 Nov 2012
The Register breaking news

London council £1bn outsourcing plan survives vote

An eleventh-hour attempt to kill London Barnet Council's billion-pound outsourcing plan has failed. The "One Barnet" plan to commission government services from private companies - potentially including BT and Capita - will roll on after the Conservative Council leader of the London borough survived a no-confidence vote last …
Anna Leach, 08 Nov 2012
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australian coalition promises digital pigeonhole for all

Australian coalition promises digital pigeonhole for all Policy document outlines procurement, industry assistance plans Australia's government-in-waiting opposition parties have released their “Policy for E-Government and the Digital Economy”. Available here as a PDF, the policy offers the following four “policy measures”: …
Simon Sharwood, 02 Sep 2013
The Register breaking news

UK.gov cloud is 'biggest breakthrough' - UK.gov cloud CIO

CCWF2012 The UK public sector's IT bazaar Cloudstore sold about £500,000 of services between February and April this year, government CIO Andy Nelson said. Speaking at the Cloud Computing World Forum, Nelson said the launch of the G-Cloud and Cloudstore, from which government departments can purchase technology, was the “biggest single …
australia

Tech policy battle: Australian Industry Group vs. Information Industries Association

Two big lobby groups have just released their visions for Australia's future economy, and agree on the need for reform that will help Australia's technology sector to improve its performance. Let's start with business lobby group The Australian Industry Group (AIG), which this morning published its 10 point plan for a strong and …
Pacman

Serco buys US government reseller

Serco is to acquire SI International, an IT reseller specialising in the US federal market, for $423m cash - a 40 per cent premium on SI's closing price on NASDAQ yesterday. Serco is also asssuming net debt of $87.3m, so the enterprise value of the deal is $510m - a multiple of 12.3 on forecast EBITDA for 2008. Serco is funding …
Drew Cullen, 27 Aug 2008
The Register breaking news

Government Gateway login details found in pub car park

Updated Key government services were taken offline over the weekend after the discovery in a pub car park of a pocket storage device containing details of the Government Gateway. The Gateway is intended to provide a central secure login service for a range of government systems, including tax credits and self assessment, so taking it …
John Lettice, 03 Nov 2008
The Register breaking news

New gov.uk site hits beta, flashes SINGLE typeface to punters

The government has released the beta version of its new digital portal – Gov.UK – with a search-focused homepage and a batch of fresh content. The site – which will pull together all government services in a smooth, sexy web package – is slated to go fully live by the end of 2012; the soft launch today is to test out features, …
Anna Leach, 04 Jul 2012
The Register breaking news

Vodafone slurps MEELLLIONS for redirecting police hotline calls

Vodafone is making more than £2m a year from public reporting of non-emergency crime, and has just landed another three-year contract - charging 15p per non-emergency call to police. Calls made to the non-emergency "101" number are routed by Cable & Wireless to the nearest police authority and dealt with at public expense. All …
Bill Ray, 07 May 2013

Obama orders gov app deluge

The US government has amplified its focus on getting the machinations of White House effectively digital with a strong push on mobile technology. President Obama yesterday issued a directive for each federal agency to make at least two key government services available via mobile apps phones within the next 12 months. The …
Artist's impression of Envisat. Credit:ESA

French satellite operator gets Aussie carrier licence

French owned satellite operator EutelSat is poised to beam into the Australian market after securing a carrier licence and announcing that it will launch a new satellite covering Australia by year's end. In late August, EutelSat’s US arm EutelSat America was granted an Australian telecommunications carrier licence by ACMA. …
The Register breaking news

Start the clock! Public sector web MUST be disabled-friendly by 2015

Public sector organisations will be required to ensure that disabled users of their websites have the same access to certain content and services as other internet users by the end of 2015 under new European Commission proposals. The Commission said that more than 100 million EU residents would benefit from the rules it has …
OUT-LAW.COM, 05 Dec 2012