Articles about Government Services

india

IT industry to benefit from India's new government

New Indian prime minister Narendra Modi's Bharatiya Janata political party will be good for Indian IT on two fronts, analysts say. Modi was elected two weeks ago after a marathon campaign and election at which over 800 million people were eligible to vote. The Bharatiya Janata political (BJP) secured over 171 million votes and …
Simon Sharwood, 26 May 2014
Downing Street road sign

More suppliers join flagging GOV.UK Verify ID assurance scheme

In an attempt to inject some life into its ailing GOV.UK Verify identity assurance scheme, the government has today broadened the range of suppliers on the programme's framework. The scheme is intended to act as an identity assurance "marketplace", allowing users to choose from a range of identity providers to authenticate …
Kat Hall, 25 Mar 2015
The Register breaking news

Online government services would exclude many Welsh

One in three people in Wales could get left behind as public services move online, according to a new report. Almost a third of the Welsh don't have an internet connection at home, the Bevan Foundation found (43-page/344KB PDF) - excluding them from online services. "The UK government says public services should be "digital by …
Malcolm Turnbull

Turnbull's Digital Transformation Office already missing deadlines

On January 23rd, Australia's prime minister Tony Abbott and communications minister Malcolm Turnbull announced a Digital Transformation Office (DTO) modelled on the UK's Government Digital Service (GDS) and charged with taking government services online. As we noted at the time the office had no budget and no plan, but …
Simon Sharwood, 02 Mar 2015
The farmers persuade the bull into a pen

UK.gov can't get farmers onto its Verify service – even to claim subsidies

Significantly fewer farmers are registering online for the Common Agricultural Policy payments scheme than last year, despite government plans to create an online-only exemplar digital service, Freedom of Information numbers reveal. As of 10 February, just 1,300 farmers have so far registered online with the Rural Payments …
Kat Hall, 16 Feb 2015

Hey biz – cut fraud with digital ID verification. Yes, like Verify – Maude

Building identity (ID) assurance systems into "customer registration processes" could help businesses cut the cost of fraud, a UK government minister has said. Francis Maude said the Cabinet Office is working with "like-minded organisations" to look into the potential for ID assurance services to be used more extensively in the …
OUT-LAW.COM, 06 Feb 2015
Fail whale

'Identity skills shortage' will be problematic for Verify ID. (So not the TECH FAILS, then?)

Departments must "work closely" with the Government Digital Service to ensure the ambitious pan-Whitehall identity assurance target of 2016 can be met, The National Audit Office has said. This is despite the fact the Verify identity assurance tool has so far had a shaky start. Last month a beta test of the tool drew many …
Kat Hall, 04 Dec 2014
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australia to launch Digital Transformation Office, with no budget

Australia will launch a Digital Transformation Office (DTO) within the Department of Communications “so that government services can be delivered digitally from start to finish and better serve the needs of citizens and businesses.” The new agency will aim to “... use technology to make services simpler, clearer and faster for …
Simon Sharwood, 23 Jan 2015
Interim logo for Digital Transformation Office

Turnbull's digital transformation office DOES SOMETHING

Earlier today, your correspondent bemoaned the fact that Australia's nascent Digital Transformation Office (DTO) was announced ten weeks ago but appears to have done little in that time other than advertise for a leader. Fast-forward to around 15:00 Australian time and the agency has revealed that it has, indeed, done something …
Simon Sharwood, 07 Apr 2015
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Turnbull's model e-gov service is HIPSTER SHAMBLES

Australia's communications minister Malcolm Turnbull has often expressed his admiration for the United Kingdom's Government Digital Service (GDS), going so far to say as to say it is the model and/or inspiration for the recently-revealed Digital Transformation Office (DTO). As we've reported, the DTO looks to be off to a shaky …
Simon Sharwood, 01 Mar 2015
Downing Street road sign

Must diarise: UK.gov Verify ID system will 'definitely' work by 2016

The government insists it will meet its 2016 deadline for all digital services to be underpinned by its gaffe-prone identity assurance system, GOV.UK Verify – despite having failed to move off the increasingly vulnerable Gateway system. By March 2016 the Government Digital Service intends all departments to have integrated …
Kat Hall, 09 Dec 2014
Malcolm Turnbull from ITU pictures flickr feed https://www.flickr.com/photos/itupictures/

Job ad appears for CEO of Turnbull's digital transformation office

Australia's Department of Communications has advertised for a chief executive officer of the nascent Digital Transformation Office (DTO). Applicants are expected to possess a “Strong track record of delivering transformational change in a customer-focussed, high volume and transactional environment using digital technology”, an …
Simon Sharwood, 06 Apr 2015
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Turnbull's Digital Transformation Office has NO PLAN, but awesome power

Malcolm Turnbull's new Digital Transformation Office (DTO), launched last week with a goal of reinventing government service delivery but lacking any new money with which to make the attempt, also has no plan for its efforts. It does, however, have an FAQ on Turnbull's own site, explaining that the new agency will “will be …
Simon Sharwood, 28 Jan 2015
Jersey cow

Get internet access to those POOR country bumpkins, says UK.gov

Rural areas are at risk of being unable to access online-only government services thanks to poor internet connectivity, a Parliamentary report said today. Anne McIntosh MP, chair of the Environment, Food and Rural Affairs Committee, said the current broadband target of reaching 95 per cent of premises with 24 Mbps by 2017 may be …
Kat Hall, 03 Feb 2015

Super Cali optimistic cloud is now a focus – even though the sound of it is something quite

California has become the first state in the US to shift a massive chunk of its government computing system to the cloud – and dubbed it CalCloud. "CalCloud is an important step towards providing faster and more cost effective IT services to California state departments and ultimately to the citizens of California," said Marybel …
Iain Thomson, 25 Jul 2014

Cisco targets India with new investment

In a move interpreted as an endorsement of the new Indian government headed by reformer, and digital service delivery believer, Narendra Modi, Cisco wants to turn around its fortunes in India, and is reportedly putting US$1.7 billion on the table as part of its strategy. The Economic Times reports the commitment, which The Borg …
flag.Australia

Australia's eMinister has policy-crush on UK's Liam Maxwell

Australia's Communications Minister Malcolm Turnbull has offered a little more detail on his plans for electronic delivery of government services and the way Australia will procure the kit required to deliver them. Writing in The Guardian Australia, Turnbull detailed a meeting with Liam Maxwell this week. Neelie Kroes, the …
Simon Sharwood, 20 Jun 2014
Puss considers how to respond to PayPal marketing overtures

What could possibly go wrong? Banks could provide ID assurance for Gov.UK – report

Personal data could be stored by banks and used to verify the identity of individuals that wish to use government digital services, according to a new report. A pilot study undertaken by Lloyds Banking Group found that there is scope for banks to act as identity (ID) assurance providers for online government services (14-page/ …
OUT-LAW.COM, 05 Sep 2014
Sydney Opera House Hackathon logo

NSW to build federated ID management rig for staff, punters

The Australian State of New South Wales (NSW) will build a federated identity system – or “Identity Hub” - for its many thousands of staff and also for the State's citizens. Oracle, NTT and consultancies Qubit and Dataweave and will work together on the project. The latter company will project manage and then support the system …
Simon Sharwood, 19 Aug 2014
Parliament House Canberra by Flickr user OzMark17 used under CC Share and Share alike licence

Australia targets software maintenance costs with Drupal plan

Software maintenance costs Australia's government will today hand down its annual budget, a document that is expected to result in the closure and/or merger of around 70 government agencies as part of an austerity drive designed to reduce government debt. Those left standing after the resulting “machinery of government changes …
Simon Sharwood, 13 May 2014
The Register breaking news

OFT probes dodgy sites that charge for free gov services

The Office of Fair Trading is investigating dodgy websites that charge punters for government services which are available for free. Given the crapness of government websites, it often takes some amount of digging before you find what you want. Enterprising conpersons are getting their sites further up the Google rankings and …
John Oates, 15 Jul 2011
Turnbull with Switkowski in Blacktown

Turnbull should spare us all airline-magazine-grade cloud hype

Australia's Communications minister Malcolm Turnbull on Monday labelled those who oppose use of the public cloud “box-huggers” and suggested such behaviour is bad because it ties organisations to an outmoded and expensive way of doing IT. “There is more resistance to cloud in government that anywhere else,” he said, and blamed …
Simon Sharwood, 26 Nov 2014

Whitehall at war: Govt’s webocrats trash vital digital VAT site

Special Report Open warfare has broken out in Whitehall after the Government’s own much-hyped in-house IT team, GDS, publicly trashed a new VAT service vital to small digital businesses. The Register understands the service works well - but didn’t use GDS and was failed for meeting its taste guidelines. This week the Government Digital Service …
Andrew Orlowski, 05 Dec 2014
New homepage of Gov.uk, credit screengrab gov.uk

GOV.UK push in action: Er, FEWER Brits filling out govt forms online

While some Brits appear keener than ever to access services via the internet, the proportion of people who completed government processes online at least once every three months dropped five percentage points in 2013 compared with a year earlier. This is according to a new report released by communications watchdog Ofcom, whose …
Kelly Fiveash, 30 Apr 2014
The Register breaking news

Cabinet Office government-by-Facebook plans probed

MPs have called on the government to work with the Information Commissioner on how to implement the Cabinet Office's personal data proposals, which include the possibility of farming out its ID-handling to third parties such as banks and Facebook. The Public Administration Select Committee's report entitled Government and IT - ' …
Kelly Fiveash, 28 Jul 2011
New homepage of Gov.uk, credit screengrab gov.uk

Five arrested over money-grubbing fake UK.gov shocker

Five suspects in Blighty have been arrested during an investigation of copycat government websites that con folks out of money for items like new passports, driving tests and car tax discs. The sites try to pass themselves off as official and then trick people into paying for services that the government actually provides more …
New homepage of Gov.uk, credit screengrab gov.uk

Inside GOV.UK: 'CHAOS' and 'NIGHTMARE' as trendy Cabinet Office wrecked govt websites

Exclusive Poor design and chaotic management by the supposedly crack team at the Cabinet Office's Government Digital Service (GDS) left huge swathes of the British government in disarray, internal documents seen by the Register reveal. The documents confirm that GDS knew its flagship initiative to move all government websites under one …
Andrew Orlowski, 18 Feb 2015

Zuck: Yo, Mexico! My $19bn WhatsApp could connect THREE BEEELLION people

Mark Zuckerberg wore his special altruistic pants on a trip to Mexico on Friday to flaunt his messaging wares in the country, by claiming that WhatsApp could connect up to three billion people globally. He visited President Peña Nieto in Mexico City on what appeared to be a PR mission to help grow Facebook's business in that …
Kelly Fiveash, 06 Sep 2014
New homepage of Gov.uk, credit screengrab gov.uk

GOV.UK swells organ donor signups by 10,000 a month

This month, GOV.UK is one-year-old. Operated by the Government Digital Service, GOV.UK replaced Direct.gov and a bunch of disparate departmental sites. Anyone who uses the site can testify that it is cleaner than its predecessors, although we have had complaints that some functionality has been lost in the transition. But in the …
Drew Cullen, 29 Oct 2013

US.gov - including NASA et al - quits internet. Is the UN running it now?

The US government has disappeared from the internet after a hard core of Republican party lawmakers forced the superpower's state agencies to shut down over a budget dispute. The House of Representatives refused to agree a budget that would keep cash flowing to public departments, meaning that the entire government was forced to …
Jasper Hamill, 01 Oct 2013
Mildura is still marked in the wrong place on Apple's iOS6 maps

Turnbull takes control of spatial data policy

Australia's Office of Spatial Policy (OSP) has announced it is about to be moved to the Department of Communications, a machinery of government change that will see it depart its current home in the Department of Resources, Energy and Tourism. “The Office of what?” we hear you ask. Why's this in The Reg? The OSP is Australia's …
Simon Sharwood, 13 Nov 2013
The Register breaking news

Martha pushes online government as DirectGov CEO pushes off

The government’s digital darling Martha Lane Fox has claimed that billions of pounds could be saved if the Coalition agrees to her advice to shift more services online. Fox said that the team running the Directgov website should be a “citizens’ champion with sharp teeth” and at the same time government portals should be …
Kelly Fiveash, 23 Nov 2010
The Register breaking news

EU ministers agree e-government aims

European ministers have signed a declaration outlining policies to deliver 'smarter' online public services by 2015. At the fifth Ministerial eGovernment Conference in Malmö in Sweden on 19 and 20 November 2009, EU ministers agreed measures to make e-government more accessible, interactive and customised. The aims over the next …
Kable, 23 Nov 2009

Vietnamese city drinks the smart city kool aid

The Vietnamese city of Danang today took a major step towards becoming the smartest and most technologically advanced city in the nation, with the launch of a comprehensive Information Technology and Communication Infrastructure System. The system includes a Metropolitan Area Network (MAN), city-wide Wi-Fi access capable of …
Phil Muncaster, 21 Aug 2013
The Register breaking news

OECD places UK third for European e-government

Britain has some of the most sophisticated e-government services in Europe but lags behind other countries in take-up, according to the OECD. The relevant section of Government at a Glance 2009, published by the Organisation for Economic Cooperation and Development, shows the UK comes third behind Austria and Portugal in the …
Kable, 26 Oct 2009
The Register breaking news

Verizon, Experian and pals bag £25m to inspect Brits' identities for UK gov

The first private companies to win UK government contracts to verify Brits' identities online have been named. And PayPal is absent from the list despite being in the running for a slice of the £25m pot of public cash. Credit agency Experian, the Post Office, Brit upstart Mydex, Verizon and crypto biz Digidentity have now inked …
Kelly Fiveash, 03 Sep 2013
Twitter for Mac Old

#ALERT! There'll be EMERGENCIES on TWITTER for UK, Ireland

Twitter has brought its emergency alert system to the UK and Ireland after it kicked off in the US, Japan and South Korea in September. The microblogging site has signed up Blighty's coppers, firefighters and other government agencies so they can tweet urgent messages at the country in times of crisis, or at least the small …
The Register breaking news

Tory think tank: Hey, civil servants! Work with startups to save £70bn

Analysis Articulated-truck-loads of paperwork awaiting the ministrations of a rubber stamp- or pen-wielding civil servant should soon be a thing of the past, according to Tory think tank Policy Exchange. It wants to see bureaucrats mashing up APIs with Silicon Roundabout startups instead and leaders "driv[ing] digital into the DNA of …
Kelly Fiveash, 03 Sep 2013
The Register breaking news

Cabinet Office chucks hefty rulebook at paper-chewing gov bods

The Cabinet Office expects all government offices with new or redesigned online transactional services created after April to be compliant with its money-saving, IT-tightening digital service standards by April 2014, Cabinet Office Minister Francis Maude said yesterday at a gathering of "digital warriors". Outlining the Digital …
Anna Leach, 22 Jan 2013

NHS tears out its Oracle Spine in favour of open source

The UK government's quest to get public services to use more open source technologies seems to be taking hold, judging by the revamp of the NHS's very large Spine service. The upgrade from Spine to Spine2 will see the NHS shift the core of its main secure patient database and messaging platform from Oracle onto a bevy of open …
Jack Clark, 10 Oct 2013
Google sign outside Mountain View headquarters

Activist investors try forcing Google to pay more taxes

A group of Google investors has called on the firm to stop "undermining democracy and the rule of law" and start paying as much tax as possible in the countries it operates in. The stockholders have put forward a proposal, to be voted on at the annual general meeting today, which would force Google to adopt a set of principles …

UK.gov's digi-by-default plan slammed: Show us the savings - MPs

A letter that demands answers to a wide range of concerns expressed by MPs about the government's digital-by-default has landed on Cabinet Office Minister Francis Maude's desk. The Science and Technology Select Committee's chair Andrew Miller fired off the missive (PDF) to Maude, after gaping holes were spotted in evidence …
Kelly Fiveash, 10 Jul 2013
The Register breaking news

Big Brother? Social networks are far worse, says Estonian president

CyCon 2013 Fears about states' Big Brother-style invasions of peoples' privacy are outdated, and citizens should instead be worrying about how social networks and supermarkets are using their private data, says the president of Estonia. Toomas Hendrik Ilves explained today at the annual International Conference on Cyber Conflict that …
John Leyden, 05 Jun 2013

50+ crowd are wolfing down tablets: Silver foxes are even migrating to the Twitters

As outlined by the recent surveys by UK comms watchdog Ofcom (PDF) and tech services company Kana, not only are older people using tablets, they are also using the internet more. It’s a dramatic rise, with Ofcom showing the number of people over 65 going online as 42 per cent compared with the previous year’s 33 per cent. The …
Simon Rockman, 06 May 2014

Melbourne IT looks to offload business units

Battling disappointing trading results, Australian domain name custodian Melbourne IT is seeking buyers for some of its ailing business units. The hosting house has also weathered a tough year on the security front, enduring a Privacy Commission investigation, following a hacking attack from Anonymous in August that targeted …
The Register breaking news

DSD's 'don't be stupid' mitigation strategies still work

Defence Signals Directorate assistant secretary for cyber-security John Franzi said little new in an address to CeBIT Australia, but for some reason, either the conference organisation or the DSD saw fit to try to bar journalists from the presentation. The leaky dam around Franzi's presentation was either ineffective or …

Watchdog warns UK.gov not to create 'them and us' digital divide

The National Audit Office has warned that the British government's fixation with its digital-by-default agenda could create a "them and us" mentality that excludes more vulnerable members of society who don't access the internet. In a report entitled Digital Britain 2: Putting users at the heart of government’s digital services …
Kelly Fiveash, 28 Mar 2013
g_cloud_uk_gov

UK.gov to drive stake through heart of big IT outsourcing deals

A wave of huge government IT outsourcing contracts finishing this year won’t be renewed as No.10 snatches back control of Whitehall technology from tech firms. Civil servants will now be expected to take greater responsibility for their departments’ systems and policy, and only engage with suppliers through G-Cloud. Ahead of …
Gavin Clarke, 08 Jul 2013
The Register breaking news

Gov.uk named THE BEST THING Britain has made all year

It's a website with all the visual flair you would expect from something designed by "cool" Whitehall bureaucrats. But even though it's something of a plain Jane, the government portal gov.uk has been named Design of the Year 2013 by the Design Museum in London. A suitable gong was handed to the website's team at a ceremony last …
Jasper Hamill, 17 Apr 2013
The Register breaking news

Maude reckons UK.gov web makeover will save £1.8bn annually

The Cabinet Office claimed today that shoving central government services online will save the UK roughly £1.8bn a year. The 7.5 million or so taxpayers in Blighty who are yet to use the internet may feel slightly miffed. The potential cost saving was the headline figure waved around by Francis Maude's department this morning as …
Kelly Fiveash, 06 Nov 2012