Articles about Glasgow

Brexit? No impact at all, chuckles reseller juggernaut

The storm clouds Softcat pointed to gathering over the industry in the months prior to the EU referendum didn’t rain on the firm’s parade after all, judging by financial results outlined to the City today. The mid-market reseller said in the spring that business confidence could be dented by political uncertainty, but as it …
Paul Kunert, 19 Oct 2016

Three outsources staff to Capita

Staff at Three are poised to receive a very early Christmas present - in the form of a Transfer of Undertakings Protection of Employment notice to everyone's favourite outsourcer Capita. Under the £70m deal over the next seven years, 450 employees in customer service, sales and operational management in Three’s Glasgow contact …
Kat Hall, 20 Sep 2016
Artist's view of a binary black hole. Pic credit: NASA, ESA and G Bacon (STScI)

Oz universities plan big iron to look for gravitational waves

A new supercomputer is one of the goodies that Australia's Swinburne University will get in a newly-launched gravitational wave research project. The university's professor Matthew Bailes is leading an AU$31.3 million initiative called OzGRav, and is drawing together local researchers who already have experience in …
BSOD in Glasgow

'I'm sorry, your lift has had a problem and had to shut down'

It's not only size that matters: sometimes, the context of a BSOD also makes it fun. Lifts are always a rich vein of Windows worries. As reader Charles told us for the following: BSOD in a lift It's just for advertising, right? It's not actually controlling the lift. Right? Bueller? “Eight years ago I was visiting a …
HMS Forth being lowered into the Clyde. Pic: BAE Systems

Newest Royal Navy warship weighs as much as 120 London buses

The Royal Navy's newest offshore patrol vessel, HMS Forth, is now fitting out in Glasgow – and we're told she weighs as much as 120 London buses. Forth, the first of the RN's Batch 2 River-class patrol ships, was launched in mid-August after being loaded onto a 160-wheel remote control trolley. She was then driven at a …
Gareth Corfield, 31 Aug 2016
Police Scotland employees stand outside the Scottish Parliament. Pic: Shutterstock

Police Scotland to cough 0.001% of annual income for unlawful RIPA spying

Police Scotland has been ordered to pay a Scottish policeman-turned-novelist £10,000 in damages after being found guilty of abusing surveillance powers to hunt down sources who blew the whistle on a bungled murder enquiry. The Investigatory Powers Tribunal published its judgment yesterday. Although five people filed claims …
Gareth Corfield, 09 Aug 2016
Pop art-style illustration: Woman holds head in despair. Illustration via Shutetrstock

Sky fibre down at breakfast-time across the nation

Sky broadband customers have been hit by an outage this morning, which appears to be disrupting services nationwide. Sky tweeted: "We are aware that fibre customers are having issues browsing, engineers are investigating. Sorry for making your morning more stressful." According to its service status page, the issue started at …
Kat Hall, 02 Aug 2016
Chain expressing freedom (Stepph / Wikimedia)

Capita was always going to axe staff under Project Vincent – sources

Capita was always going to axe staff working in the outsourced O2 call centre under an initiative code-named Project Vincent once the two-year TUPE agreement period was over. Or so claimed employees that headed into Capita’s office in Glasgow, Scotland, today knowing it will be their last – still at least they won’t have to …
Paul Kunert, 29 Jul 2016

Lowland Scots plunged into panic by marauding ostrich family

Residents of Ayrshire are living in fear of a marauding family of ostriches that have mysteriously appeared in the usually quiet Scots region. The Scottish Society for the Prevention of Cruelty to Animals issued an alarming bulletin today, warning residents of the home county of both Biffy Clyro and Nicola Sturgeon that at …
Joe Fay, 27 Jul 2016

How to make the move from ISDN to SIP

ISDN is fast becoming a technology of the past. Today's telcos have networks that bypass traditional telephony signalling technologies for IP networks: the hardest thing they do is present a “legacy” connection such as an analogue line or an ISDN connection to a customer, as layering a non-IP service on an IP network is non- …
Dave Cartwright, 25 Jul 2016
Verne Global data centre server racks from above

UK councils refuse to push data into the cloud

The majority of the UK's local councils run two or more data centres each, suggesting cloudy adoption is still a long way off for local gov, according to Freedom of Information research. Requests sent to the UK's 100 largest local authorities revealed that two-thirds of councils run at least two bit barns and store 90 per cent …
Kat Hall, 21 Jul 2016
Man throws briefcase in the air happily on the beach. Photo by Shutterstock

Capita redundo staff: We are free at last, free at last… at the end of this month

More than a year after Capita initiated redundancies at its O2 call centres, the staff based in the Glasgow offices are finally set to exit the building at the end of this month. A call for volunteers to leave the business was first made in June 2015, and a couple of months later 700 of those placed at risk put their hands up …
Paul Kunert, 14 Jul 2016
EU egg timer, photo via Shutterstock

Brit Science Minister to probe Brexit bias against UK-based scientists

Jo Johnson, the Minister of State for Universities and Science, has announced that that he has set up an email account to receive evidence that UK scientists have been discriminated against after Brexit. A confidential survey of the UK’s Russell Group universities found cases where British researchers were being asked to give …
Katyanna Quach, 13 Jul 2016
Robots2, image via Shutterstock

A journey down the UK's '3D Tongue' into its mini industrial revolution

One of the few "horizon" technologies that is really making a difference right now is 3D printing. While other "big hope" concepts such as genetic engineering, nanotech and quantum physics have yet to make much of an impact, 3D has been making immediate inroads into traditional, sometimes ancient manufacturing techniques. …
Marcus Gibson, 12 Jul 2016
Lauri Love. Pic: Courage Foundation

Here's how police arrested Lauri Love – and what happened next

Feature Lauri Love was arrested on suspicion of offences under the Computer Misuse Act 1990 early in the evening of 25 October 2013, when a National Crime Agency officer wearing dungarees and posing as a UPS courier told Love's mother that Lauri himself had to come to the porch to collect his delivery. In his dressing gown and pyjamas …
Super-villain Dr Evil puts finger to lip in scheming manner, asks for one million dollars. Pic: New Line Cinema

Tesco Mobile does what? Hahahahahahaha. Sorry customers

Tesco Mobile’s 4.5 million customers might want to get ready to panic note that call centre customer support is to be outsourced to Capita from 1 August in a five-year contract worth £140m. The grocer’s MVNO arm is to transfer around 550 permanent staffers under TUPE regs and around 240 temps will continue to work for Tesco …
Paul Kunert, 28 Jun 2016
Sun shines on the clouds. Photo by Shutterstock

Oracle: Cloud-first for 12.2 update – on-prem world will have to wait

Oracle is cranking up the pressure on customers to consume its wares as-a-service by initially distributing the updated 12.2 database on a cloud-only basis. Talk of the shift - that will prevent the company’s existing installed base of on-premise punters from accessing new multi tenancy functions - was first spotted across the …
Big Bang

LIGO team may have found dark matter

Scientists think the recent discovery of gravitational waves observed from the collision of two black holes may have also detected signatures of the astrophysics mystery of dark matter. Scientists at Johns Hopkins university behind the September 2015 discovery by Laser Interferometer Gravitational-Wave Observatory (LIGO) wrote …
Darren Pauli, 24 Jun 2016

Meet the 1,000 core chip that can be powered by an AA battery

Six years after University of Glasgow researchers first achieved the feat, an American university has demonstrated a 1,000 core processor. While Glasgow used a FPGA, the “kilocore”silicon produced by the University of California Davis’ VLSI* Computation Lab differs by putting 1,000 independently programmable cores on a single …
Andrew Orlowski, 20 Jun 2016
Big Bang

Gravitational waves: A new type of astronomy

The first time physicists announced that the Laser Interferometer Gravitational-wave Observatory (LIGO) had detected gravitational waves, on September 14, 2015, it was breaking news. The discovery coincided with the 100-year anniversary of Einstein's theory of General Relativity, which predicted the existence of gravitational …
Katyanna Quach, 20 Jun 2016
Artist's view of a binary black hole. Pic credit: NASA, ESA and G Bacon (STScI)

Laser probers sniff more gravitational waves from mega black hole smash

An international team of physicists has announced that the Laser Interferometer Gravitational Wave Observatory (LIGO) has detected gravitational waves from a second pair of colliding black holes. The genius of Einstein At the start of the year, the scientific community was buzzing with excitement after rumours started …
Katyanna Quach, 16 Jun 2016

Users fear yet another hack as TalkTalk services go down

TalkTalk is down again, with frighteningly little being said by the business as to why. A post on its official forums copped to the problem, apologising for the lack of services. The website at has been replaced with a holding page, where the telco is informing visitors that the "Customer Service team are …
A view from Babbage's eye-mounted Picam

Emacs gets Haskell IDE

A group of Githubbers who use Haskell in commercial settings have put together the Emacs integration, dubbed Intero for Emacs. At Github here and with its own site here, the package is compatible with GHC (Glasgow Haskell Compiler) 8.0.1, GHC 7.10.3, GHC 7.10.2, and GHC 7.8.4. Stack is a requirement. Features include on-the- …

Pulsant swallows Onyx – just like we told you they would

Bit barn and cloud services seller Pulsant has confirmed this morning it has devoured fellow data centre services business Onyx. Financial terms were not disclosed but when The Channel exclusively revealed the agreement some weeks ago, our sources told us £65m had changed hands. The buy gives Pulsant an expanded base with …
Paul Kunert, 09 Jun 2016
Business types walk around in a city centre square. Photo by Shutterstock

Brits who live in 'smart cities' don't really know or care

The British public remains "clueless or indifferent" to smart cities, according to a report released by the Institution of Engineering and Technology (IET). This is despite a government drive to champion smart cities and invest £50m in smart city technology to make urban areas more efficient and sustainable. In 2013, Glasgow …
Katyanna Quach, 05 May 2016
Illustration of a man with a beard reading a tablet

ICO scolds Scots council

West Dunbartonshire Council has been issued with an ICO enforcement notice. It was told to implement training and guidance or face court action following a data breach that led to a child's medical reports being stolen. The council just west of Glasgow has been audited twice in 2013 and advised to improve its data-handling. …
Woman angrily hangs up phone. Photo via Shutterstock

Glasgow boiler firm in hot water for cold calls, cops £180K fine

A Glasgow-based boiler replacement firm has been fined £180,000 for its prolific and obnoxious nuisance call campaign. FEP Heatcare made 2.6 million unwanted calls, which played a recorded message promoting the company’s products and services. Its activities made it one of Britain’s most complained about nuisance callers. …
John Leyden, 17 Mar 2016

UK tech supplier Softcat shows off fuller figures

Mid-market reselling monster Softcat is still piling on the pounds after adding hundreds of new punters and squeezing more out of existing ones. But the tech supplier agrees with Chancellor Osborne - storm clouds are gathering over the UK economy. At the half-way stage of fiscal ’16 ended 31 January, turnover at the Marlow- …
Paul Kunert, 17 Mar 2016

HP Enterprise Services readies deeper cuts in UK: Now 1,000 techies face axe

Exclusive HPE is planning to axe roughly 1,000 Enterprise Services techies in the UK, The Register has learned today. The bulk of the cuts will hit the Infrastructure Technology Outsourcing (ITO) wing: as many as 780 people in that division are now at risk of losing their jobs. Staff in the UK were sent an "internal use only" memo on …
Chris Williams, 04 Mar 2016

Between you, EE and the lamppost ... this UK cell network is knackered

Updated UK cellphone network EE has struggled to provide a decent service to Brits for most of today. Folks have complained for several hours that they've been unable to make calls or download stuff from the internet using their smartphones. EE's customer service has blamed a "PDP failure" for inconveniencing "a small percentage" of …
Chris Williams, 23 Feb 2016

Trade union threatens work-to-rule action over HPE Lancashire job cuts

The Public and Commercial Services trade union has - as expected - opened a ballot calling for work-to-rule action over HPE's plans to axe 166 jobs in Lancashire. Staff at HPE’s infrastructure outsourcing unit in Lytham who work on public sector contracts, including business for the Department of Work and Pensions, were put at …
Kat Hall, 18 Feb 2016
Woman in bathrobe is shocked by something she is reading on her laptop. Pic via Shutterstock

BT blames 'faulty router' for mega outage. Did they try turning it off and on again?

BT has blamed a faulty router for knocking its network offline yesterday, leaving hundreds of thousands of customers without the internet. The telecoms giant apologised for the failure, which began at around 2pm yesterday afternoon. Customers across the country were unable to get online, with reports of the outage affecting …
Kat Hall, 03 Feb 2016

BT broadband is down: Former state monopoly goes TITSUP UK-wide

Updated UK telco BT is suffering a major broadband outage: it appears the comms giant is caught up in a near-nationwide blackout, with more than 12,000 reports of service problems on Down Detector. The web connectivity monitor has been flooded with complaints from vast parts of the UK, from London and Birmingham to Manchester and …
Kat Hall, 02 Feb 2016
Confused computer keyboard

Capita hiring temps to cover for call centre redundancies – staff sources

Capita is hiring a bunch of temps to deal with customer requests being directed at its O2 call centre, just months after initiating a redundancy scheme due to perceived lower levels of work. This is according to the outsourcer’s staff based north of the border in Glasgow, who agreed voluntary redundancy terms last summer but …
Paul Kunert, 25 Jan 2016

Docker bags unikernel gurus – now you can be just like Linus Torvalds

Analysis Linux container biz Docker has bought Unikernel Systems, a startup in Cambridge, UK, that's doing interesting things with roll-your-own operating systems. Rather than build an application on top of an OS, with the unikernel approach, you build your own tiny operating system customized for your application. It's quite a coup …
Chris Williams, 21 Jan 2016
Gundam robot replica on May 11, 2012 in Tokyo. The sculpture is 18m tall and is the tallest replica of famous anime franchise robot, Gundam. Image via Shutterstock, editorial use only

BBC risks wrath of android rights activists with Robot Wars reboot

BBC 2 has shrugged off the rising android-rights movement to reboot Robot Wars, the mechano pugilistic punch-fest which enlivened many hungover Sundays* in the late '90s. The broadcaster has commissioned six one hour episodes of the new series from Mentorn Scotland, which it reckons will exploit “a raft of technological …
Joe Fay, 13 Jan 2016
Southend on Sea pier. Pic: Danny Nicholson

Southend-on-Sea splashes £1.5m on hybrid cloud data centre

Southend-on-Sea Borough Council is the latest local authority to build its own dedicated data centre, with the council ready to spend up to £1.5m housing its own "hybrid cloud" services. The council said it is looking to appoint a provider to supply, install, and test the new data centre. The contract lasts for three years and …
Kat Hall, 12 Jan 2016
JJ Abrams, Lee Towersey, Oliver Steeples, Kathleen Kennedy and R2-D2

How long until we can build R2-D2 and C-3PO?

The Star Wars universe is full of droids. Everywhere you turn, there are medical droids, exploration droids, labour droids, pilot droids, even battle droids. They carry out clearly defined tasks, often with a degree of independence, without needing to interact with people. In real life, we now have the technology to create …
Bagpiper in a kilt. Photo via Shutterstock

'Powerful blast' at Glasgow City Council data centre prompts IT meltdown

The catastrophic service outage at Glasgow City Council's data centre, caused after its IT systems servers were taken down by a fire suppressant accidentally going off, is continuing to cause widespread havoc for staff and the public. The embarrassing blunder was caused by a faulty air conditioning unit setting off its fire …
Kat Hall, 17 Dec 2015

Softcat set to open up Scottish operation as sales spike continues

Cuddly-named unstoppable reselling machine Softcat keeps on growing in double digits, is hiring more staff and setting up shop north of the border, according to its first trading update as a publicly traded entity. The Marlow-based tech supplier launched itself onto the London Stock Exchange last month. The listing price was …
Paul Kunert, 02 Dec 2015
Cambridge Punting by  cc.20 attribution generic

Reg mashup rates CompSci unis for books, booze and boogie

The Complete University Guide has released its annual ratings of the best UK universities for computer science studies. Cambridge, Imperial College London, Oxford, St Andrews and Bristol universities take the first five slots. The latter is the big mover among the elite, having shot up from eighth spot to fifth since the 2016 …
Simon Sharwood, 10 Nov 2015 launches roadmap for Quantum of Something or other

Innovate UK has published a "roadmap" of future technological development to encourage commercial investment in quantum research. The UK's self-described "innovation agency" has published A Roadmap for Quantum Technologies in the UK (PDF) as Jo Johnson, minister for universities and science, ventured to Glasgow's Qunatum …
No junk mail. Pic: gajman, Flickr

Solar panel spammer hit by UK’s biggest ever nuisance calls fine

The UK's data privacy watchdog has issued its largest ever fine for a nuisance caller, £200,000, after a solar panels provider was found culpable for recklessly breaking marketing call regulations. An Information Commissioner’s Office (ICO) investigation discovered that Glasgow-based Home Energy & Lifestyle Management Ltd ( …
John Leyden, 30 Sep 2015

Twitter signs Edward Snowden to write for them for free

Former NSA sysadmin Edward Snowden, famed for leaking colossal quantities of secret government information to selected journalists, has decided to supply free content to microblurt advertising platform Twitter. Increasingly comfortable in Russian exile, it seems - while reportedly still seeking asylum elsewhere - the one-time …
Team Register, 30 Sep 2015
A large hand flicks an icon of a little red man. Image via shutterstock (Lasse Kristensen)

Capita: O2 call centre staff exodus is premature evacuation

Capita has “invited” O2 call centre staff with one eye on the exit to stick around for a little longer, and the resulting excitement at such a prospect is palpable. Some 700 workers opted for voluntary redundancy last month, helping the outsourcing monster wring more profits from the £1.2bn, ten-year contract signed with O2 in …
Paul Kunert, 29 Sep 2015
Batman slapping Robin

'In making this Batmobile copyright ruling, we cite one sage Bruce Wayne'

QuoTW This week a new iPhone rocked up, we got creeped out by Blighty spooks and everything seemingly went up in smoke for emissions cheat Volkswagen. So how about some of our favourite quotes from the past seven days? Apple's iPhone 6S and 6S Plus went on sale on Friday and, naturally enough, fanbois around the world naively …
Shaun Nichols, 26 Sep 2015

Glasgow fanbois keep the faith at iPhone 6S benefaction

Interesting images have reached us of the ritual surrounding the dispensing of Apple's new iPhone 6S to the faithful of Scotland. The pictures – sent to us by long-time Reg Scottish Apple queue correspondent Joseph Heenan – clearly show the rigid orthodoxy which has recently been enforced around such events. Far from the vast …
Matt Dupuy, 25 Sep 2015
Ronan Dunne, CEO of O2

Capita IS good for former O2 staff. Oh yes it IS!

Being transferred to Capita in 2013 was the best thing for the O2 staff involved, despite the ongoing redundancy scheme, Ronan Dunne, the mobile network's chief executive, has told The Register. The Register recently revealed that Capita had started a Discretionary Voluntary Redundancy programme and that 700 people would be …
Simon Rockman, 27 Aug 2015

Capita: Listen up redundo staff, we know you're leaving but...

The management team at Capita are all heart – they have asked staff being made redundant at a Glasgow call centre running O2’s phone support desk to prep newbies coming to the team. Some 700 workers – split evenly across centres in Bury and Glasgow – last week opted for voluntary redundancy, though according to the …
Paul Kunert, 18 Aug 2015
Confused computer keyboard

Take redundancy if you want, Capita IS for turning now, after all

Crapita is to shutter both the Bury and Glasgow call centres that provide phone support for O2 customers after hundreds of staff – all of those in scope – accepted voluntary redundancy, a union said. This is a complete about-turn by the integrator-cum-outsourcing monster which even until a few weeks ago was telling us that no …
Paul Kunert, 14 Aug 2015