Articles about Geek Squad

Geek Squad

Don't gripe if you hand your PC to Geek Squad and they rat you out to the Feds – judge

A judge has ruled that people who give their knackered computers to Best Buy's Geek Squad for repairs have no comeback if technicians find and report any illegal material to the Feds. The ruling, by US District Court Judge Cormac Carney, came this week over the case of Dr Mark Rettenmaier, a prominent California gynecologist …
Iain Thomson, 18 May 2017

The top doc, the FBI, the Geek Squad informant – and the child porn pic that technically wasn't

Lawyers for a California doctor accused of hoarding child sex abuse images are challenging the legitimacy of crucial evidence a PC repairman handed to the FBI. While fixing top surgeon Mark Rettenmaier's HP Pavilion computer, a Best Buy technician found what was claimed to be an indecent photo of a child and passed it onto the …
Shaun Nichols, 12 Jan 2017
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BestBuy blasts into UK with Carphone Warehouse buy

Carphone Warehouse is selling a 50 per cent stake in its mobile phone retail business to US electronics retailer BestBuy, setting the stage for a heavyweight fight in the UK's retail electronics market. The deal will bring CPW £1.1bn in cash, enough to sort out its debt problems and could leave enough in the till to buy …
John Oates, 8 May 2008
The Register breaking news

'Law and Order' cop accused of child porn possession

Headshot of Albert Insinnia The actor who played a hard-nosed cop who cracked down on sexual deviants on prime-time TV has pleaded not guilty after authorities said they found 180 images of child porn on his PC. The offensive photos were allegedly found after the actor, Albert Insinnia, took his PC to a Best Buy in New …
Dan Goodin, 16 Aug 2007
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Carphone Warehouse mounts US invasion

Carphone Warehouse will crash into the US mobile market this year, with a big expansion of its Best Buy Mobile joint venture. The firm has been taking tentative steps in mobile stateside with a five month trial in a few of the retail behemoth's outlets. Up to 200 Best Buy stores will now play host to Carphone Warehouse-run " …
Warning Speed Camera

Woman claims Geek Squader tried to film her in the shower

An engineer from Geek Squad apparently managed to leave his mobile phone in the bathroom while his customer took a shower, and would have got away with it if she hadn't spotted the handset blinking at her from the basin. Geek Squad - Best Buy's installation and repair arm - sent an engineer to the customer's house to fix her …
Bill Ray, 12 Apr 2007
The Register breaking news

Tech support costs Carphone dear

Carphone Warehouse (CPW) revealed it expects to spend between £10m and £15m more than expected on supporting broadband customers when it released Key Performance Indicators (KPIs) to the London Stock Exchange today. It showed an eight per cent increase in total connections to 2.41 million. The company has 2.27 million broadband …
John Oates, 2 Apr 2007

Geek Squad rides into town

Carphone Warehouse has moved into the home PC support market with a version of Best Buy's Geek Squad service. The Geek Squad website sports a tagline that reads "in cahoots with Carphone Warehouse". However, a CWH spokesperson was reluctant to comment on the new service and told The Reg, "officially we haven't launched yet …
Kelly Fiveash, 23 Mar 2007

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