Articles about Fees

Customer service motivation cube

What's Niu? No longer profitable, revenues down... but we're hiring!

Once-profitable managed services business Niu Solutions is now burning cash and CEO Shaun Ledgerwood reckons the company will take three years to get back in the black. Based in Surrey, Niu Solutions flogs services to the retail and financial sectors, collecting monthly fees on contracts ranging from one to five years. …
An angry mob

It's time for a discussion about malvertising

Sysadmin Blog I don't know that I can afford to read the news anymore. As a columnist for several tech magazines I find this somewhat ironic, but my occupation makes the truth of it no less real. Technology can solve this problem for me, but politics probably won't allow it. News can be consumed in a few different ways. The first through …
Trevor Pott, 29 Jul 2016
schoolchildren_kids_victorian_cropped

AT&T fined for school gouge

US watchdog the FCC has fined AT&T for overcharging on the internet service it provided to schools in Florida. The Commission will take a $106,425 penalty from the telco after it was found to have violated laws limiting the fees it can charge for government-subsidized E-Rate service. The E-Rate Program rules state that …
Shaun Nichols, 28 Jul 2016
wrecked cargo ship abandoned on sea bay. pHOTO BY shUTTERSTOCK

I, for one, welcome your ship of FAIL

Hyperconvergence is one of those relatively new names for something that many of us having been doing for years: consolidating sprawling infrastructures into tight, largely virtualized setups that vastly reduce the number of devices one has to manage (not to mention the number of things to spend maintenance fees on, and the …
Dave Cartwright, 28 Jul 2016
Tabby cat cuddles roll of one-hundred dollar bills. Photo by Shutterstock

Australian Banks ask permission to form anti-Apple cartel

You can't make it up: the last industry in Australia to enjoy the privileged status of “protected and guaranteed by government”, the banks, want the country's competition regulator to rubber-stamp it acting as a cartel against Apple. Apple won't let Australia's banks use iPhones for contactless payments without using Apple Pay …
a HUSKY DOG DIGS A HOLE ON THE BEACH. pHOTO BY shUTTERSTOCK

Tinder porn scam: Swipe right for NOOOOOO I paid for what?

Crooks on Tinder are using online safety as a lure to trick users into unwittingly paying for adult content. Automated spam bots masquerading as Tinder users are supposedly tricking other users of the mobile dating app into visiting a malicious third-party website to “verify their profiles”. “The spam bots instruct the user …
John Leyden, 25 Jul 2016
Qualcomm Stadium in San Diego

What do you call a spreadsheet with decent numbers for a change? qualcomm_q3_2016.xlsx

Qualcomm is crediting strong sales in China and an infusion of back royalty payments for a better-than-expected quarterly return. The California-based mobile chip designer said that it was able to turn around a lacking performance last quarter thanks to improved licensing revenues from smartphone sales. Additionally, Qualcomm …
Shaun Nichols, 21 Jul 2016

Everyone's favorite infosec biz – Blue Coat – must cough up $40m to rival in patent rip-off row

Blue Coat has lost its appeal challenging a nearly $40m patent infringement lawsuit brought by rival security company Finjan. The California Northern District Court upheld the 2015 jury decision awarding $39,528,487 to Finjan for infringement by Blue Coat on five of its patents: 6,804,780 identifying downloadable files 6, …
Shaun Nichols, 20 Jul 2016

Internet exchange Linx cuts peering prices by 40% after rip-off claims

The London Internet Exchange (Linx) has announced it will slash prices – just one month after the non-profit was pointedly criticized for charging too much. The internet exchange point is Europe's largest provider of internet interconnect services and announced this week it would cut the cost of its LON2 port fees by 40 per …
Kieren McCarthy, 20 Jul 2016

GMB tests Uber 'self-employed drivers' claim at London tribunal

UK union the GMB has brought two test cases to the Central London Employment Tribunal today to determine if Uber acted unlawfully by not providing its drivers with “basic workers’ rights”, such as holiday pay and a national minimum wage. This is the first time that Uber's claim that drivers are self-employed has been tested …
Katyanna Quach, 20 Jul 2016
Burning money, photo via Shutterstock

South Korea mulls TREEELLION-Won fine for Qualcomm

South Korea's Fair Trade Commission (KFTC) has Qualcomm in its sights again, telling the Korea Times the company could be up for a trillion-won fine (nearly US$880 million) over anti-trust violations. The fine (which would set a KFTC record) concerns an ongoing dispute in South Korea over how Qualcomm levies royalties for its …
Gunther Oettinger, EU digital commissioner. Photo by Shutterstock - must mark as editorial use only

EU operators’ 5G manifesto misses the point

Never before have events coincided so neatly to demonstrate the gap between mobile operators’ thinking about 5G, and how future networks will really be deployed for disruptive effect. While Europe’s leading MNOs were presenting a backwards-looking "5G Manifesto" to the European Commission, veiling pleas for net neutrality …
Wireless Watch, 13 Jul 2016
Greenland iceberg

Backblaze hopes to melt Amazon Glacier customers' hearts

Backblaze has announced its B2 cloud object storage for $0.005/GB/month as an alternative to LTO tape drives. Unlike Amazon’s Glacier tape storage, its disk drive retrieval starts in seconds and takes minutes instead of hours and days, it claims. The first 10GB is free each month and there is no data upload charge. Download …
Chris Mellor, 11 Jul 2016

Crown Commercial Services is to slap SMEs with price hikes

Government procurement body the Crown Commercial Service is to start hiking up the amount it charges suppliers to sell stuff to the public sector. CCS already pockets fees from government frameworks – last year taking a cut of £72m from the £15bn total managed spend it facilitated. However, it will now more heavily rely on …
Kat Hall, 04 Jul 2016
Grab The Controls

Microsoft hands interim global partner chief the controls PERMANENTLY

Microsoft has decided to make Gavriella Schuster the overlord (or corporate veep if you prefer) of its Worldwide Partner Group after what seems like a short trial period - she was made interim boss in May. Schuster was supposed to replace previous incumbent Phil Sorgen on a temporary basis until a “permanent replacement” was …
Paul Kunert, 01 Jul 2016
Qualcomm Snapdragon 820

Qualcomm sues Chinese biz

California-based chip designer Qualcomm has sued Chinese electronics maker Meizu in Beijing and Shanghai. The lawsuits, announced one week apart, cover Qualcomm's WCDMA, CDMA2000 and LTE patents, alleging that Meizu copied the designs for use in their own 3G and LTE chips. "Although Qualcomm would have preferred to reach a …
Shaun Nichols, 30 Jun 2016
A man in handcuffs

ACL-Sue: Civil rights warriors drag Uncle Sam to court for hacking laws

The American Civil Liberties Union (ACLU) says the US Computer Fraud and Abuse Act (CFAA) should be stricken for being unconstitutional. The civil rights group said in a filing [PDF] to the Washington, DC, District Court that the CFAA prevents researchers and whistleblowers from carrying out their work and violates both the …
Shaun Nichols, 29 Jun 2016
ERD

Florida man sues Apple for $10bn, claims iPod, iPhone was his idea

A Florida man is suing Apple for $10bn and demanding a 0.5 per cent cut of future sales – because the iPhone, iPod and iPad allegedly ripped off his ideas. In 1992, Thomas S. Ross filed a US patent for a rectangular device with rounded corners and a backlit screen that could play music, store books, or have mobile …
Iain Thomson, 29 Jun 2016
A car pulled over near a hazard sign on a country road. Photo by Shutterstock

BlackBerry's turnaround stalls

BlackBerry announced further losses today as its comeback plan snagged on adjustments to the books. Revenue was down to $400m (GAAP) for the quarter, down from $658m. But the company made significant balance sheet adjustments including a one-time asset asset impairment charge of $501m, and an inventory write down of $41m, …
Andrew Orlowski, 23 Jun 2016
Bare knuckle fight, photo via Shutterstock

Netflix picks fight with internet exchange industry

The internet exchange industry is ripping customers off, charging too much for features people don't need, and spending millions on staff salaries, unnecessary marketing and social events. That's according to the vice president of network strategy and architecture for Netflix, David Temkin, who created a stir at a meeting of …
Kieren McCarthy, 20 Jun 2016
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Brexit: More cash for mobile operators or consumers? Pick one

One thing the Brexit debate hasn't been short on is hyperbole, with much talk about a potential economic Armageddon triggered by a leave scenario. Certainly there has been no shortage of tech companies loudly nailing their colours to the remain mast. Microsoft and Hewlett Packard Enterprise even went so far as to email staff …
Kat Hall, 20 Jun 2016

Official: Microsoft goes to pot, gives weed growers fix they need

Put this in your pipe and smoke it: Microsoft is offering pot growers software tools to help them stay on the right side of America's relaxed laws. Marijuana is legal in Microsoft's home state of Washington, as well as in Oregon, Colorado and Alaska, and is prescribed medicinally (with varying degrees of laxity) in California …
Iain Thomson, 17 Jun 2016
JC Boyle saluting device patent

Patent trolls, innovation and Brexit: What the FT won't tell you

Opinion In 2017, the EU is going to open the Unified Patent Court. This court will make it much easier for patent trolls and corporations in the US – armed with dodgy patent applications and IP attorneys – to reach into the UK and strangle your startup at birth. Think about it. Last week the Financial Times reported that two-thirds of …
Andrew Fentem, 15 Jun 2016
Selection of Australian banknotes

Liberal MPs paid AU$2,500 a YEAR to donor for electoral software licences

Who pays AU$2,500 for an annual software license, for a handful of users? That question is on Vulture South's mind, with the Liberal Party under fire during the election for doing just that. The nearly-but-not-quite “scandal” (for example reported here at Fairfax) centres around Liberal Party members paying what seems to be a …
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Wikimedia boss scoops $100,000 payrise – after stepping down

The former head of the charity that collects and dispenses cash from Wikipedia’s fundraising secured a pay rise worth almost 50 per cent – after she stepped down as chief executive. The details only emerged after the US-headquartered Wikimedia Foundation released its 990 tax form for 2014-15. Gardner joined the WMF in …
Andrew Orlowski, 08 Jun 2016

Outsourcery: We've had offers for our assets (and, er, shareholders might get nothing)

Investors in beleaguered cloud biz Outsourcery may well take a bath after the company confirmed it is in talks with suitors who made offers for its assets that will leave them little or no return. The Manchester-based biz, set up by former Dragon Den's luvvie Piers Linney, revealed in April it was again running out of cash and …
Paul Kunert, 03 Jun 2016
Liam Neeson, Taken

Want a job that pays at least $90,000 a year? Get into ransomware

An analysis of the finances and operation of a ransomware outfit has shown it's entirely possible to bankroll a modest-sized crime gang on victims' payoffs. Dark web monitoring firm Flashpoint has been following a ransomware-as-a-service campaign organized by Russian crooks since December 2015, tracking the recruitment of …
Iain Thomson, 03 Jun 2016
Pennies in a jar. Photo via Shutterstock

Go Comparex: Microsoft house counts cost of dealing with Gov.uk

The cost of righting historic accounting wrongs and winning lower margin or empty calorie government business has left Microsoft licensing slinger Comparex UK nursing losses. The firm piled on the British Pounds in the year ended 31 March 2015, growing turnover organically by a whopping 31 per cent to £41.95m, P&L accounts …
Paul Kunert, 02 Jun 2016
Kraftwerk concert 2012

Kraftwerk versus a cheesy copycat: How did the copycat win?

Analysis Have you noticed that with copyright, the people who complain loudest and longest about how unfair it all is often the least talented? Grumbly bass players. Science fiction "novelists". Otherwise-unemployable "academics". It's a union of the bitter and grudgeful, with a distinct talent deficit. It doesn't take much to …
Andrew Orlowski, 01 Jun 2016
hand in chain mail glove cutting meat with sharp knife

Republicans move to gut FCC and crush its net neutrality crusade with paralyzing budget rules

A new budget proposal would effectively bar the US Federal Communications Commission (FCC) from enforcing its net neutrality provisions. Buried deep within the House Appropriations Committee budget proposal [PDF] is a set of new rules that limit the FCC's ability to use its funds for activities including the regulation of " …
Shaun Nichols, 26 May 2016
Doctor Who, Season 9 – Heaven Sent. Pic credit: BBC

BBC post-Savile culture change means staff can 'speak truth to power'

In the post-Savile BBC era staff won't be punished for "speaking truth to power" – one of the main issues behind the canned £126m Digital Media Initiative, director general of the BBC Tony Hall told MPs. Appearing in front of a Parliamentary select committee on the BBC’s critical projects, Hall said: "One of the things that …
Kat Hall, 26 May 2016

Beleaguered 123-reg customers spot price hike

Customers of domain biz 123-reg – which last month accidentally deleted the data of hundreds of customers and took their websites offline, and yesterday broke its own email systems – have complained the biz has doubled its fees. One customer got in touch this week regarding the increase. "I've got a few domains with 123-reg. …
Kat Hall, 26 May 2016
Man ties laces on running shoe pre-jog. Photo by Shutterstock

Nutanix slims down code, chases after small business

Nutanix is having a crack at the medium-sized business market with a product called Xpress. The new product is a hyperconverged hardware and software bundle that Nutanix says starts at US$25,000 for an entry-level three-node cluster capable of running from 10 to 400 or 500 virtual machines. Nutanix says the secret sauce is …
Simon Sharwood, 24 May 2016
Man with a vaper apparatus - face obscured by smoke/vapour. Photo by Shutterstock

The ‘Vaping Crackdown’ starts today. This is what you need to know

Draconian new regulations on vaping come into effect today – but for many vapers, it won’t feel like a crackdown, at least, not right away, Written into the EU’s revised Tobacco Products Directive were new rules restricting the supply, manufacture and promotion of things which aren’t tobacco products at all, but which have …
Andrew Orlowski, 20 May 2016

The Sons of Kahn and the Witch of Wookey

Stob Editor's Note: Verity Stob's Chronicles of Delphi [King James ed.] began in 1996. The most recent translations can be found here: The Sons of Kahn and the assembly language of the internet, here: The Sons of Kahn and the Pascal spring and here: Sons of Kahn: The Apocrypha. Now it came to pass the Sons of Kahn, who did dwell …
Verity Stob, 20 May 2016
Still from Minions cartoon trailer.  	Copyright: Universal Pictures

Hey you – minion. Yes, IT dudes and dudettes, they're talking to you

Sysadmin Blog Who are you, dear reader, and why are you reading this? If you've a yen to answer that literally, by all means please do, but the question is somewhat more metaphorical in intent. I'm not seeking an existentialist answer about your sense of purpose in life, but I am hoping that you can answer – to yourself if to no one else – …
Trevor Pott, 18 May 2016
Trump poster, image via Shutterstock

US work visas for international tech talent? 'If Donald Trump is elected all bets are off'

Apart from marrying an American, the best known route for foreign techies wanting to (legally) share their expertise for a fee in the US is a work visa. But this route is overcrowded, increasingly expensive and, should Donald Trump become America’s 45th president, it'll likely slam shut for many hoping to work in Silicon …
SA Mathieson, 13 May 2016
Stanley Kubrick's The Shining

Imation's losses deepen 500%. CEO says things are 'successful'

+Comment About turn! You never lack for excitement with Imation, which has turned the previous quarter’s $94m in revenues and near $10m in losses into this quarter’s $10.7m revenues and $91.1m losses. Oy vey, where did the money go? Let’s try and sort this amazing black hole of red ink – excuse the tortured metaphors – into some kind …
Chris Mellor, 11 May 2016
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Adjust your Facebook, Twitter privacy settings, judge tells jurors in Oracle-Google Java trial

The judge in the long-running Oracle-Google copyright lawsuit has advised jurors to adjust the privacy settings on their social media outlets – noting, "I can't control the press," and warning that story-seeking journalists would look them up. Judge Alsup addressed the juror pool this morning in San Francisco as lawyers from …
Kieren McCarthy, 09 May 2016

ICANN knifes Africa's internet: New top-level domains terminated

Domain-name overseer ICANN has killed off the majority of Africa's new internet. California-based ICANN, which has faced repeated criticism for its failure to reach beyond a North American audience, saw just 17 applications from Africa out of just over 1,900 applications for new dot-word domains back in 2012. Of those 17, …
Kieren McCarthy, 09 May 2016
Blackmail

Ransomware grifters offer to donate proceeds of crime to charity

Ransomware crooks are offering to donate ransom fees to a children's charity. Security experts dismiss the promise as “psychological manipulation” from unscrupulous crooks. The offer comes from the “kind hearted” slingers of "CryptMix", one of a growing number of crypto-ransomware strains menacing Windows users worldwide. …
John Leyden, 06 May 2016

FCC urged to pause its fight against America's $20bn cable-box rip-off

Sixty US congressman have sent a letter [PDF] to Tom Wheeler – chairman of America's internet mall cop, the FCC – urging him to "press pause" on plans to open the cable box market to competition. In it, the elected representatives argue that the proposal to force large telco companies to allow third parties to produce set-top …
Kieren McCarthy, 05 May 2016
An angry man gesticulates at his laptop screen. Photo by Shutterstock

Monster Cloud and an angry customer wanting a refund: A Love Story

A Reg reader has passed on the most beautiful email exchange we've seen this year, between himself and UK backup business Monster Cloud, after the company suddenly bumped up its prices mid-contract. The London-based reseller came under fire from customers earlier this month when customers who had paid £50 for a year's worth of …
Mechanical hands produce gold bars on assembly line. Photo by Shutterstock

What's Zuck planning with his Facebook bots? Maximum $ilo revenue

Analysis Facebook smashed through expectations for its first quarter of the year. A surge in mobile ads saw revenue up 52 per cent to $5.38bn while the user base grew to 1.65 billion – 22 per cent of the world’s population, and extracting every byte of data (and every penny from those bytes) from that existing user base is the company' …

ICANN in a strop that Intel, Netflix, Lego, Nike and others aren't using their dot-brand domains

Some of the world's biggest brands, including Intel, Nike, Target, Netflix, Lego, UPS and the NFL have been told to put their namesake dot-word domains live in the next three months or risk losing them altogether. Domain name overseer ICANN has warned 200-plus companies in a blog post that there is a 12-month deadline from …
Kieren McCarthy, 29 Apr 2016

PayPal probed over Venmo cash-flinging app

PayPal says it is under investigation by the US Federal Trade Commission (FTC) for alleged "deceptive or unfair practices" involving its Venmo app. In a filing with the SEC, the online payment giant said it has received a "civil investigative demand" from the FTC last month requesting documents and answers to a series of …
Kieren McCarthy, 29 Apr 2016
Cable maze image via Shutterstock

FCC floats new rules for data lines that bind America's networks

The FCC has put forward a new set of rules governing the data network connections that glue our modern lives together. The proposed red-tape sets out a framework for regulations on specialized business data lines that, for example, hook up ATM networks and wired lines between mobile phone towers. The FCC estimates that such …
Shaun Nichols, 29 Apr 2016
Elon Musk

SpaceX is go for US military GPS sat launch, smashes ULA monopoly

The US military has awarded SpaceX an $82.7m contract to launch a next-generation GPS satellite into orbit. The move is bad news for the United Launch Alliance, a partnership between Lockheed Martin and Boeing, that has been the sole provider of military launches for over a decade, and which has charged the US government an …
Iain Thomson, 28 Apr 2016

UC Davis chancellor suspended after headlines like this one undo $175,000 online name-scrubbing efforts

Linda Katehi, the chancellor of the University of California, Davis, has been suspended pending an investigation into the decision to spent hundreds of thousand of dollars improving Google search results for her name, amid a range of other questionable activities. The decision to put Katehi on paid administrative leave was …
Kieren McCarthy, 28 Apr 2016
Zuckerberg

Back up the trucks for Zuck's bucks: Facebook revenues up 52 per cent

Facebook says skyrocketing advertising bucks are behind a huge jump in revenues and income this year. For the first quarter of its fiscal 2016 year, the House of Zuck reported: Revenues of $5.4bn were up 52 per cent from last year's $3.5bn. Net income of $1.5bn was a 195 per cent increase from a reported $512m in last year' …
Shaun Nichols, 27 Apr 2016