Articles about Fees

Sprint and Verizon to pay $158 MILLION over bogus 'cramming' fees

US mobile operators Sprint and Verizon will pay out a combined $158m after the Feds ruled that they allowed advertisers to tack unwanted premium charges onto customers' bills. According to the FCC, the carriers looked the other way when dodgy companies signed customers up for services without warning them that would be billed …
Shaun Nichols, 12 May 2015

eBay promises to refund seller fees after latest MASSIVE OUTAGE

eBay is telling some of its sellers that their fees will be refunded, following Sunday's seven-hour-long outage - which was the latest in a series of technical blunders hitting the online tat bazaar. The company wrote to customers on Monday, informing them that they were "protected" by eBay, despite the latest service sitdown …
Kelly Fiveash, 17 Sep 2014

Operators get the FEAR as Ofcom proposes 275% hike in mobile spectrum fees

Ofcom has “rethought” the fees that UK mobile networks pay for their 900MHz and 1800MHz spectrum, based on the industry's reaction to its latest proposal. Previously Ofcom decided to hike the annual fee that the networks pay for access to spectrum from £65m to £309m – a relative rise of 375 per cent. That’s now been modified to …
Simon Rockman, 01 Aug 2014
Suitcase bulging with cash

Samsung loses again: Judge awards Apple, Nokia $2m in leak-investigation fees

A US district court has awarded Apple and Nokia over $2m to reimburse them for legal fees incurred during their investigation of leaks of "attorneys' eyes only" information by Samsung's legal firm, Quinn Emanuel, during the long-running patent infringement dust-up among the companies. US magistrate judge Paul Grewal is evidently …
Rik Myslewski, 24 Jun 2014
Policeman claps in London street

Jacking up firearms fees will cost SMEs £3.5 MILLION. Thanks, Plod

Downrange The Home Office has admitted that police plans to force a 76 per cent hike in the cost of a firearm certificate will cost firearms dealers alone £700,000, with gamekeepers and vets being smacked with a further £2.8m in government-imposed fees. A consultation on the proposed increase in firearms fees, issued earlier this week, …
Gareth Corfield, 29 Nov 2014
Student with textbooks

Slash tuition fees for STEM students, biz boss body begs UK.gov

The Confederation of British Industry (CBI) is demanding that the government take action on the skills shortage in tech and engineering, proposing lower tuition fees for courses and new training for existing workers. The CBI said that a survey it conducted with survey haus Pearson last year showed that 42 per cent of companies …
grab_that_cash

Microsoft puts off fees overhaul... the resellers are restless

Microsoft has postponed the UK implementation of a rebate rejig in response to biting partner feedback. Large account resellers were last month warned by the software monster that it would shelve Manage and Deploy fees from January and bump up those for Renewals. Reaction from the partner base was mixed - some said the move …
Paul Kunert, 14 Dec 2012
padlock

If your telco or mobe provider hikes 'fixed' contract fees you can now ESCAPE - Ofcom

UK consumers who are locked into lengthy landline, broadband and mobile contracts have greater protection from being stung by price hikes starting from today, said communications watchdog Ofcom. If a telco or mobile carrier jacks up its price tag above the monthly subscription agreed when a consumer signed up to the contract, …
Kelly Fiveash, 23 Jan 2014
The Register breaking news

Retailer challenges Visa penalty fees in data security dust-up

In a payment industry first, a sporting-goods retailer has filed a multimillion-dollar lawsuit against Visa, arguing that the penalties the credit card company charges its members for data security breaches are unfair. As reported by Wired, retailer Genesco alleges that Visa seized some $13m in funds from its merchant bank …
Neil McAllister, 12 Mar 2013
Scrooge McDuck

Open-source Linux doesn't pay, said no one ever at Red Hat

Red Hat's sales jumped 14 per cent, year-on-year, in the quarter that ended May 31, thanks to contracts with government and cloud providers. The GNU/Linux distro maker recorded US$481m in sales in its first quarter of its fiscal 2016 year, and a net income of US$48m, up 26 per cent on the year-ago period. The 44 cents per share …
Shaun Nichols, 19 Jun 2015
Sony ICF-7600D radio

Pandora ordered to pay up extra royalties in BMI row

Pandora has lost a legal decision that will see the company fork out more money to performing rights clearing house group BMI to pay for its content. A court in New York found the streaming music giant to be liable for additional royalties, bumping the fees it owes to BMI up from 1.7 per cent to 2.5 per cent of revenues. The …
Shaun Nichols, 15 May 2015
Dom Joly

Fees shakeup: Freephone numbers will actually BE free – Ofcom

Blighty's telecoms regulator Ofcom has finally announced that freephone numbers "will mean free", whether you're calling from a landline or a mobile. Some mobile operators currently charge for dialling numbers beginning with 0800, 0808 and 116, which are generally free from landlines. But in a range of changes to telephone …
Beats Music The Sentence

Apple's Beats, Google, and Sony hammered with unpaid royalty claim

New Apple toy Beats Electronics, along with Sony and Google, are among the targets of a lawsuit over claims of unpaid royalties. A New York publisher is suing the companies for failing to pay it royalties on songs published before 1972, the year US copyright law was updated to cover sound recordings. Zenbu Magazines claims that …
Shaun Nichols, 23 Jan 2015
germany

German telco watchdog bitten by hound with bigger teeth

Germany’s telecoms regulator is in the firing line after it ignored requests from the European Commission to lower fixed termination rates. Fixed termination rates are the fees telcos charge each other to deliver calls between networks. Since each operator has access to customers on its own network, there is an incentive to …
Jennifer Baker, 07 Nov 2014
Smartphone user on Tube

Three axes data-roaming fees in SEVEN countries

Mobe operator Three has abolished roaming charges. Well, in seven countries, at least, and only on calls and texts sent homeward bound. All Three customers who travel to Australia, Austria, Denmark, Hong Kong, Italy, the Republic of Ireland or Sweden will be able to make calls to Blighty, send texts to the UK and – crucially – …
Tony Smith, 28 Aug 2013
gavel_judgment_channel

Adobe and software pals haul Forever 21 to court over piracy allegations

A trio of software firms is taking a large US-based fashion retailer to court for allegedly pirating their software. Adobe, Autodesk and Corel claim that clothes bazaar Forever 21 infringed their copyright by illegally copying a raft of well-known software tools and not paying license fees. Forever 21 is a $3.8bn retailer with …
Gavin Clarke, 02 Feb 2015
arrow pointing up

Apple 'cans restocking fees'

Apple is to drop re-stocking fees on products returned to its US retail stores, according to reports. Currently the company imposes a 10 per cent re-stocking fee on non-defective products returned by customers. Restocking fees are a common practice among US manufacturers and retailers, but unpopular with American consumers. …
Hard Reg, 10 Jan 2011

FTC: Hey, Network Solutions, time we had a chat about 'refunds'

The US Federal Trade Commission (FTC) has reached a settlement deal with web hosting provider Network Solutions over the latter's handling of customer refunds. The FTC had filed a complaint against Network Solutions arguing that the biz had been stiffing users on refunds given under its "30 Day Money Back Guarantee." The …
Shaun Nichols, 07 Apr 2015

Network Solutions' 30-day refund has a catch: It'll keep up to 30%

Network Solutions has been scolded by the US Federal Trade Commission (FTC) for misleading consumers over a "30-day money back guarantee" that wasn't quite what it seemed. The domain flogger and web hosting company has offered the "guarantee" since 2008 on its hosting deals, which range from $120 to $350 per year. But on a …
Kieren McCarthy, 26 Jun 2015

Uncle Sam spanks PayPal for credit scheme cockup

Updated PayPal is going to surrender $25m to settle charges it enrolled consumers into its credit platform without their knowledge or consent. The US government's Consumer Financial Protection Bureau (CFPB) alleges the online payment house used its "Bill Me Later" feature to lure consumers into its credit operation illegally. The …
Shaun Nichols, 19 May 2015
troll

Cram my freebies into Android phones and get a royalty discount, says Microsoft (allegedly)

A new report claims Microsoft hasn't been offering Android device vendors any money to bundle its mobile apps on their phones and slabs; rather, it has offered to reduce the tolls it collects from the mobe-makers. Citing sources among supply chain players in China and Taiwan, DigiTimes Research says Redmond has offered to cut …
Neil McAllister, 16 Apr 2015

EUROPEAN PURGE on hated mobile roaming charges

After 12 hours of tense negotiations, EU negotiators agreed at 3am on Tuesday to impose a minimal cap on mobile phone roaming charges for calls, texts and data. The so-called Telecoms Package has been in trouble for months, but – acting on behalf of EU member states – the rotating EU Council Presidency, under Latvia, pushed hard …
Jennifer Baker, 30 Jun 2015
Taxi Driver

French Uber bosses talk to Le Plod over 'illicit activity' allegations

Two Uber bosses have been talking to police in France after being accused of engaging in "illicit activity". The men are reported to be Thibaud Simphal, the manager of Uber France, and Pierre-Dimitri Gore-Coty, the general manager for Western Europe. An Uber spokesman told The Register: "Two representatives of Uber today went …
Kat Hall, 29 Jun 2015
Broke - empty pockets

NBN Co says 'ante-up' to fibre applicants

Want to know if you can get fibre to the home instead of the node? It'll cost at least $300 just to ask the question, under a new “Technology Choice Policy” published by NBN Co. The former “network extension” policy (which let satellite users ask about fixed wireless upgrades, and fixed wireless areas ask about fibre) was made …
The Register breaking news

BT ordered to cut Openreach fees for rivals

National telco BT will cut the amount it charges its rivals to use Openreach telephone and broadband lines after Ofcom officially set the company's wholesale prices this morning. The proposed fall in fees was submitted to the European Commission by the UK's communications watchdog last month. Ofcom regulates BT's Openreach …
Kelly Fiveash, 07 Mar 2012
channel_teaser_money_top

Microsoft upping Office 365 fees for resellers AGAIN

Microsoft is once again plumping up the cheques it dishes out to channel folk across the globe as a sweetener to dealers as they try to push its Office 365 cloud services to customers. The software titan already pushed up advisor's fees to 18 per cent at last month's Worldwide Partner Conference and vowed to pay top accredited …
Paul Kunert, 07 Aug 2012
Lensman series

Microsoft, Getty settle image snatch 'suit

Microsoft and Getty Images have resolved a dispute by getting into bed together. The legal imbroglio between the two kicked off last September when Getty sued Microsoft for making it too easy to find its images with the Bing Image Search widget. Once it saw the sueball heading its way, Redmond shuttered the widget and the …
Simon Sharwood, 09 Apr 2015

UK.gov biz dept: Yoof APPRENTICE? Get a degree while YOU'RE HIRED

Blighty’s government has come up with a new plan to get kids into science, tech, engineering and maths careers – by giving ‘em a degree along with their apprenticeship. The Department for Business, Innovation and Skills (BIS) reckons degree apprenticeships could “revolutionise” the way the yoof get their digital skills and has …
Ofcom has great power over mobiles

Ofcom: We got it right, but let’s have a licence consultation anyway

Ofcom has announced a consultation, revisiting the revisiting of the revised fees for the most-used mobile radio spectrum. The conclusion of the consultation document is that Ofcom got it right last August and fees should be increased by 247 per cent. This is a smack in the face for the networks which shook hands with the …
Simon Rockman, 19 Feb 2015
Qualcomm

Qualcomm, China shake hands, all is forgiven – if Qualcomm pays $975m

Qualcomm says that although it is "disappointed" that China has slapped it with nearly $1bn in penalties for alleged antitrust violations, it plans to pay the fine and move on. The California mobile chipmaker said in a press release [PDF] on Monday that the PRC government has fined it 6.088 billion Chinese yuan renminbi, or …
Neil McAllister, 10 Feb 2015

Feds count Cryptowall cost: $18 million says FBI

Cryptowall authors have wrought some US$18 million in damages on US users and businesses alone, according to the FBI. The Cryptolocker-imitation ransomware family has etched itself as one of the most prolific and capable since it was first detected in April 2014. Global damage reported to the US agency are likely considerably …
Darren Pauli, 24 Jun 2015
US cashpoint. Pic: Tax Credits

Cynical Apple says it'll gouge less cash from iTunes strummers' sales

Apple is looking to move from the 30 per cent margin it makes on sales of apps through iTunes, lowering its take to protect the strength of the Apple ecosystem. The Financial Times (paywall) reports that Apple is in discussion with media companies ahead of a launch for Apple’s TV streaming service and curated streaming music …
Simon Rockman, 08 Jun 2015
The Register breaking news

BBC mulls iPlayer fees for archives, repeats

The BBC is mulling introducing pay-per-view fees for recent broadcasts and access to its archive via iPlayer, according to trade mag Broadcast. The corporation is keen to plug what it sees as a funding loophole. The majority of the BBC's income comes from a compulsory tax on viewing live TV via a TV set in the UK. But an …
Andrew Orlowski, 13 Jan 2012
Bill Gates

Gates Foundation to insist on Open Access science

The Bill and Melinda Gates Foundation has drawn a line in the sand: as of next year, it will only fund research that is released in full, for free, immediately upon publication. The Foundation's pitching the decision as enabling greater scrutiny of research, and therefore better outcomes. A new Open Access Policy spells out the …
Simon Sharwood, 27 Nov 2014
storage arrays superimposed on cloudy sky

Connected Data's Transporter private-cloud-in-a-box hooks up with the office NASties

Connected Data's Transporter stores and shares files over the network like a Dropbox-style private cloud. Now it can hook up with any supported NAS system, thanks to its Network Storage Connector. Transporter is a peer-to-peer sync'n'share storage device that doesn’t expose files to any public cloud, and thus avoids the need for …
Chris Mellor, 20 Jun 2015
splendourinthegrass

Moshtix admin account popped by party-pooper hipster-hating hacker

Skiddies logged into a staff account of Aussie ticketing outlet Moshtix and caused havoc for fans snapping up tix. Punters who were in line for $355 pre-sale tickets for the hippy hipster-favoured Splendour in the Grass festival in Byron Bay had a rude shock when their online checkout totals were up to 1,000 per cent more …
Darren Pauli, 09 May 2014
The Register breaking news

At last: EU slashes mobile roaming fees

From today the EU cap on roaming plunges down to €0.45 (38p) per MB, and €0.24 (21p) for a minute's conversation, but in another 12 months the very concept of roaming will change forever. The drops represent the first enforced data tariffs, although the EU has mandated drops in the cost of voice calls and SMSes since 2009. The …
Bill Ray, 01 Jul 2013
paper cut-out men holding hands in linked semi-circle

NY, Connecticut investigate Apple for Music service violations

Although Apple has barely thrown back the covers on its Apple Music streaming service, it is already facing anti-trust investigations from two US states. According to the New York Times, attorneys general in New York and Connecticut are investigating whether Apple has pressured record labels – or colluded with them – to …

Midland tech dynasty launches The Bank of Rigby

Nigel Jenkins – a senior veteran of corporate leasing at HP, Cisco and Microsoft – wants to turn the tables on his old employers from his base camp at Rigby Capital, the sister firm of services-based reseller SCC. Jenkins, the GM who joined the business in July having worked at the big three, reviewed the existing process of …
Paul Kunert, 15 Apr 2015

Nokia getting there with HERE as rivals talk up price

Nokia HERE, its mapping and location businesses, might be worth more than the former handset giant thought, as rival companies talk up the value, and a consortium of car companies square up to an alliance of Uber and China’s Baidu. Nokia bought Navteq for $8.1bn and renamed it HERE, and then fell on hard times and sold its phone …
Simon Rockman, 22 May 2015
management regulation1

TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit

Google will pocket a tidy $1.3m in fees after prevailing in a case against a patent holding firm that turned on its customers. A US District Court has ruled that Beneficial Innovations will have to cover the Chocolate Factory's legal costs after the company lost a jury case earlier this year. Google successfully argued that …
Shaun Nichols, 28 Aug 2014
Ganesha street art by Flickr user avlxyz https://www.flickr.com/photos/avlxyz/

India joins 'net neutrality debate

Mobile carrier app deals like “Free Facebook with your plan” have controversially entered India's nascent internet neutrality debate, courtesy of that country's regulator and its tech minister. While America is dealing with the inevitable lawsuits over its 'net neutrality rules, India's Telecom and IT minister Ravi Shankar …
Mobile phone no service

Treat us like the utilities we believe ourselves to be, say UK operators

Rents on mobile phone masts should drop dramatically, with a pricing model loosely based on that used for utilities, states a report from Deloitte, commissioned by several mobile network operators. The professional services firm says that where a mobile network pays £7,500 yearly in rent for sites in rural areas, and £9,200 in …
Simon Rockman, 24 Mar 2015
Zombie rising from the grave

Zombie SCO shuffles back into court seeking IBM Linux cash

The SCO vs. IBM case has once again thrust up an undead limb up from deep beneath the soil. The case hinges on just who owns Unix and has been burbling along since before Facebook was founded. Most of the world's population long since lost interest in SCO's contention that IBM and Novell pinched bits of its code and tossed them …
Simon Sharwood, 18 Mar 2015

Another CEO goes overboard from Jay Z's Tidal music website

The troubled celebrity-backed music-streaming website Tidal has lost another CEO: Norwegian Peter Tonstad has quit after just three months in the job. Tonstad had replaced his former boss Andy Chen in April. One month before that, Tidal's parent company, Aspiro, was bought by a consortium of musicians fronted by rapper Jay Z for …
Kieren McCarthy, 23 Jun 2015

SAP's cloud sets on-premises bods free from licence fees... Oh, hang on

SAP has eased the cost burden for customers switching to cloud versions of its software but be prepared to barter for a good deal - and don't expect to reduce your payments to Walldorf. In a carefully worded announcement, SAP last week said it is now allowing customers to "re-allocate elements" of its software installed on …
Gavin Clarke, 31 Jul 2013
Fiber optics

Comcast: Google, we'll see your 1Gbps fiber and DOUBLE IT

So soon after Google promised Atlanta, Georgia, gigabit broadband, Comcast has said it will offer 2Gbps internet to homes in the city in May – and millions more Americans by 2016. The US cable colossus announced Thursday that its 2Gb/s Gigabit Pro service will debut in Atlanta, reaching 18 million homes across the US by the end …
Shaun Nichols, 02 Apr 2015

You want disruption? Try this: Uber office raided again, staff cuffed

An Uber employee has been arrested for allegedly obstructing a police raid in Amsterdam in the Netherlands earlier today (Thursday). The taxi-booking app is illegal in Euro nation – but the company behind the software has been running the service regardless, earning the ire of not only cabbies but also the authorities. Last …
Kieren McCarthy, 02 Apr 2015
management regulation2

ACCC to target price comparison websites

Consumer affairs regulator the Australian Competition and Consumer Commission (ACCC) says it's stepping up its consumer oversight in the telecommunications sector and on the Internet, while outlining its priorities for 2014. Of particular interest to Australian Internet users will be a continuing watch over misleading …
Slow downloads

Brits STUNG for up to £625 when they try to cancel broadband

Thousands of Brits are being slapped with costly cancellation fees worth hundreds of pounds when they try to switch broadband providers, the Citizens Advice charity has warned. The group found that the average cost of extricating oneself from a rubbish broadband deal was £190, but customers had been handed out fees of up to £625 …