Articles about Fasthosts

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Fasthosts was down

Fasthosts, a provider of Internet access, hosting services and domain name registration under UKReg, is facing "some connection problems". The company notified its customers that it was facing difficulties by Twitter. We are experiencing some connection issues - we are resolving now - services should be back online shortly …
Katyanna Quach, 10 Oct 2016
British sterling in flames

Outsourcery burned through more than £20 MEEEELLION in cash before it crashed

Defunct cloud infrastructure and apps provider Outsourcery Plc attracted interest from 12 bidders before it was offloaded to GCI Telecom for £4m, in a pre-pack administration handled by EY. The Statement of Affairs filed at Companies House revealed the final weeks of the failed Manchester-based, AIM-listed corporation that …
Paul Kunert, 02 Aug 2016
Power outage

4-day Fasthosts outage: Customers' sites go TITSUP

Hosting provider Fasthosts has been hit with an outage lasting four days, which has knocked some customers' sites offline due a number of its cloudy services being out of action. According to the Gloucester-based provider's service update page: "Over the weekend one of our platform specialists, in conjunction with Dell and …
Kat Hall, 11 Jul 2016
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1&1 goes titsup, blames lengthy outage on DDoS attack

UK hosting company 1&1 went titsup late on Tuesday night and struggled to recover this morning, after claiming it had been the victim of a Distributed-Denial-of-Service (DDoS) attack. The website collapsed shortly before 10pm yesterday, and it has taken 1&1 a full 12 hours to get its service back up and running. Readers who …
Kelly Fiveash, 10 Dec 2014

Holy cow! Fasthosts outage blamed on DDoS hack attack AND Windows 2003 vuln

Fasthosts' five-hour collapse today has been blamed on a Distributed Denial of Service attack and a security flaw spotted on its Windows 2003 shared web server kit. The company explained the torrid morning it had suffered in an emailed statement to The Register. Earlier today, after we reported that Fasthosts had gone titsup …
Kelly Fiveash, 17 Nov 2014

Fasthosts goes titsup, blames DNS blunder

Fasthosts went titsup this morning after DNS issues blighted the service. Biz customers complained about the outage and demanded an immediate fix from Fasthosts, which has been responding to the technical crisis via its Twitter account. Others moaned that they were unable to get through on Fasthosts' support phone line, which …
Kelly Fiveash, 17 Nov 2014
Twitter Storm, credit Wikimedia

Fasthosts goes titsup after storm-induced power outage

Updated Gloucester-based Fasthosts appears to have been a victim of the storms battering the UK over the weekend, after it was struck dumb by a power failure that knocked its service offline for much of Saturday (4 January). The company, which was still busily restoring its servers into Sunday morning, told customers that it had …
Kelly Fiveash, 06 Jan 2014

Users rage as Fasthosts virtual servers go titsup... again

Webhosting company Fasthosts has been hit by a severe outage that has seen the collapse of its virtual servers. The systems fell down early this morning and even though engineers worked frantically to restore services, some users are still reporting problems. In an announcement on its website at 9.36 BST, Fasthosts said: "A …
Jasper Hamill, 12 Jun 2013

Fasthosts CEO Burton hits alt-F4 for last time at web biz

Fasthosts Internet CEO Andy Burton has resigned and is set to leave at the end of June, The Channel can reveal. After nearly four years at the helm, the IT veteran - a former Clearswift COO, ex-CEO of Centennial Software and previous FrontRange Solutions veep - says it is time seek out pastures new. "I'll have completed four …
Paul Kunert, 10 May 2013

Ex-Microsoft cloud chap James Henigan crowned Rise king

Cloud infrastructure and hosted services biz Rise has plonked its IT services director James Henigan into the managing director's hot seat. The previous top boss Alex Hilton left in September and Sue MacDermott, head of channel at Rise, kept the chair warm in the interim. Andy Burton, CEO at Fasthosts Internet Group which …
Paul Kunert, 22 Jan 2013

Hilton takes first M4 exit, zooms away from cloud provider Rise

Cloud and hosted IT player Rise - the indirect sales arm of Fasthosts Internet Group (FIG) - has parted company with boss Alex Hilton after a couple of years of service. Channel veteran Hilton made the decision to end the "ridiculous" 60-mile-plus commute from his home near Reading to the Gloucestershire-based offices, said …
Paul Kunert, 04 Sep 2012

Wyse ties with Rise in cloudy client clinch

Wyse Technology has struck a deal to push cloud services through the UK channel along with hosted services provider Rise. The firms said Wyse partners will be able to tout cloud-based applications as managed services based on Rise's DataCenter on Demand offering – which naturally would be accessed via Wyse's client hardware or …
Joe Fay, 23 May 2012
The Register breaking news

Fasthosts officially not the best in UK for virtual servers

Brit web biz Fasthosts has been slapped down by the Advertising Standards Agency (ASA) for boasting that its virtual servers were the "best" in the UK. The hosting company was unable to prove that its virtual machines were better than all the other virtual servers in the country, or that they used "industry-leading technology", …
Anna Leach, 16 May 2012

Virtual server farm goes titsup TWICE in a month

UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon. According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon. Fasthosts system issues page on their …

Fasthosts downed by dicky Dell switch

A number of websites were taken offline yesterday, and remained down this morning, after a load of servers run by Gloucester-based hosters Fasthosts fell over. Services on the hosting side are back up now, but the outage provoked angry responses. It was a faulty Dell switch that took the servers out, Fasthosts CEO Andy Burton …
Anna Leach, 01 Nov 2011
The Register breaking news

Scottish botnet master jailed for 18 months

A Scottish botnet master was this morning jailed for 18 months and ordered to pay £5,000 costs for hijacking many thousands of computers from his mum's front room. Matthew Anderson, 33, from Drummuir, used the global network of compromised machines to send tens of millions of spam emails. The father of five, whose own home was …
The Register breaking news

Livedrive adds media streaming

Cloud storage service Livedrive is adding personal media streaming for subscribers at no extra cost. Users will be able to listen to their own music collections on a remote computer, with transcoding handled by Livedrive. Unlike many others in a crowded field, Livedrive doesn't offer a free service as bait - but it doesn't …
Andrew Orlowski, 23 Sep 2010
The Register breaking news

Google pops warning on Popbitch

Google has slapped a viral warning on popular UK gossip website Popbitch. Surfers attempting to visit the site were warned by Google's Safe Browsing tool on Thursday that the site may harm their computer. The warning followed the detection by Google's automated tools of attempts to download malicious software onto their PCs. …
John Leyden, 16 Sep 2010
For Sale sign detail

Microsoft hosts bring-a-bottle cloud trust code of practice party

Analysis Blighty’s cloud computing industry now has a trade body that wants to champion trust in data stored at a tech firm’s outhouse, by getting vendors to commit to certification that, by mid-2011, will be independently scrutinised. We just don't know by whom - yet. Step forward the Cloud Industry Forum (CIF), which this week was a …
Kelly Fiveash, 10 Sep 2010
The Register breaking news

Hacker rattles 21,000 iPhone unlockers

Hackers have mailed 21,000 customers of iPhoneUnlockUK to remind them the company uses unlicensed software, and that their details have been compromised. E-mails were sent out to customers of the iPhone unlocking service, with claims that iPhoneUnlockUK is guilty of stealing software and selling it illegally. The mail goes on …
Bill Ray, 31 Dec 2009
The Register breaking news

Fasthosts martyrs relive email FAIL (again and again)

Fasthosts email customers endured (yet another) outage this morning, thanks to a glitch in the company's BlueArc storage system. The UK webhost - which has made a habit of such outages in recent months - says its network was plagued by a "performance issue" between 8:15am and 10:10am GMT. One customer tells The Reg his email …
Cade Metz, 17 Dec 2009
The Register breaking news

Fasthosts in day-long email FAIL

Customers of Fasthosts - the UK-based webhost - have been without both POP and web-based email for much of the day, complaining that such outages have become, shall we say, far too prevalent in recent months. A half-dozen users have contacted The Reg about the outage, and countless others have complained via posts to the web. …
Cade Metz, 24 Nov 2009

How can the storage industry prevent cloud bursts?

Comment If you send your data to the cloud today you might be sure of a big surprise: it could vanish. SwissDisk users know this and T-Mobile Sidekick users know that Microsoft is quite capable of losing their data, too. Stephen Foskett is Director of Consulting at cloud storage provider Nirvanix. He writes: Subpar offerings from …
Chris Mellor, 15 Nov 2009
The Register breaking news

Fasthosts' email fails

Updated Fasthosts' customers have mainly been without email since Friday. But rather than enjoying the peace and quiet, the ungrateful sods apparently want the service back. The hosting firm has yet to respond to our enquiries but several customers have been in touch. They complained that they stopped receiving emails on Friday, …
John Oates, 08 Jun 2009
The Register breaking news

UK2 brings support back to Blighty, culls execs

Hosting provider UK2 has shut its overseas call centres in favour of a UK support team and this week culled executives as part of a major reorganisation. About 40 jobs went in India and about 35 in Ukraine when the firm made the switch. Managing director Ditlev Bredahl said: "We actually think that the overall changes we've …
The Register breaking news

Fasthosts' market leadership claims banned

Fasthosts has been banned from claiming it is the "UK's Number one web host" in adverts, after a rival complained it was used flawed data and exaggerated graphs to mislead potential customers. The Advertising Standards Authority (ASA) upheld three complaints against the Gloucester-based firm last week, because it found its …
The Register breaking news

Fasthosts to offshore support staff

Budget web hosting provider Fasthosts will soon make almost all of its UK customer service team redundant, to be replaced by call centres in Romania and the Phillipines, staff were told on Wednesday. Up to 38 posts are set to go at Fasthosts' Gloucester HQ as a result. In a statement to The Register today, the firm said the " …

Livedrive's livewire, high-living CEO

Livedrive's Andrew Michael is not your average storage CEO. Storage CEOs are generally dependable, earnest and businesslike. They don't fly Grammy Award-winning popstars over the Atlantic to sing at their girlfriend's birthday party and they don't generally have a stopped cheque dispute with a gambling club. Neither do they …
Chris Mellor, 23 Dec 2008
The Register breaking news

Online storage start-up pitches 'USB stick on the internet' is offering small businesses a simpler way to create online back-ups of their files and data. Although there are several similar services from companies like BT, Microsoft and HP, Livedrive reckons it offers an easier way for users to create secure copies of files which they can access from anywhere. Andrew …
John Oates, 16 Dec 2008
The Register breaking news

Anti-fraud site targeted in Joe Job attack

Fraudsters have upped the ante in their fight to discredit a respected UK-based anti-fraud website. The email address of, which fights phishing fraud by exposing groups attempting to recruit money mules, was spoofed in obscene emails. The Joe Job attack represents a further attempt to make life difficult for …
John Leyden, 27 Nov 2008
The Register breaking news

Cybercrooks launch DDoS assault on anti-fraud site

Updated Unidentified miscreants have launched a denial of service attack on a UK-based anti-fraud website., which fights money laundering by warning about groups attempting to recruit mules, was left unreachable on Monday after coming under a distributed denial of service attack. Net security firm Sophos reports that the …
John Leyden, 17 Nov 2008
hands waving dollar bills in the air

Judge slaps Fasthosts for rubbish kit and support

A county court judge has awarded a disgruntled Fasthosts customer almost £1,500 in damages and costs, after the Gloucester firm failed to meet its uptime and customer service guarantees. Hampshire consultancy UK Mobile Media was prompted to take Fasthosts to Southampton small claims court yesterday by a four month period that …
The Register breaking news

1&1 botches Microsoft Exchange update

Budget hosting provider 1&1 Internet has hit problems while updating its Microsoft email platform. Customers have been unable to access web mailboxes for more than 24 hours. Reg readers quickly spotted the problem and were told that the firm, which also owns gaffe-prone West Country hosting oufit Fasthosts, didn't know when …
The Register breaking news

Fasthosts brings down Edugeek - and leaves it there, the support site for, er, geeks who work in education, has been brought down by Fasthosts. The hosting service has launched its infamously glacial technical support into action, but the site has been down since Tuesday morning. Edugeek provides - when it's up anyway - free technical support and forums for admins …
John Oates, 10 Jul 2008
The Register breaking news

Fasthosts' dedicated servers go titsup

Updated Gaffe-prone web hosting outfit Fasthosts has suffered another major outage today, this time taking down many of its customers' dedicated servers. Multiple Reg readers report that websites and services hosted by the Gloucester outfit went titsup in the early hours of this morning. A status message posted by Fasthosts at 2.59am …
The Register breaking news

Fasthosts primes another password reset

Punch drunk Fasthosts customers are set to be hit with a third compulsory password reset next week, as the budget web hosting company scrambles to cope with a major security breach. The latest system-wide wipe will affect people who run dedicated servers, have bought backup storage at the firm's Gloucester data centre, and who …
The Register breaking news

Fasthosts customers still frozen out of websites

Fasthosts has promised it will bring in more support staff to deal with the volume of calls it is still receiving following its poorly-handled password reset on Friday. Many customers haven't received the replacement passwords that the Gloucester webhost said it had sent in the post. We asked for an update on the debacle, and …

Virgin downs 1and1 and Germany

Virgin subscribers spent yesterday without access to German websites. Popular web hosting site 1and1 was one of those hit - and its customers were not happy. But it is now clear that a routing problem at Virgin was the cause. Virgin broadband subscribers lost access to most German-based websites including gaming sites like …
John Oates, 30 Nov 2007
The Register breaking news

Fasthosts customers blindsided by emergency password reset

Fasthosts has announced that "a number" of its customers'* FTP spaces were raided as a result of the major hack that triggered a police investigation last month. It has applied a system-wide reset of thousands of passwords as a result. The Gloucester-based webhosting firm yesterday performed the emergency reset of control …
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Banking data fears over Fasthosts intruder

Investigators are racing to establish whether the intruder who hacked into a server at Gloucester-based web host Fasthosts stole banking information. The breach was revealed yesterday. Fasthosts has told customers to change all their passwords, which were not encrypted. Fasthosts has not revealed whether the attacker gained …

Microsoft throws a party for MUC as AC/DC chucks filth off its website

Microsoft was in good spirits this week at the launch of its long-awaited "Microsoft unified communications software" in San Francisco, officially announced by chairman Bill Gates, business division president Jeff Raikes, and a guitarist in a red velvet jacket. Now that's rock and roll, especially as the guitarist was playing …
Billy MacInnes, 18 Oct 2007

Fasthosts customer? Change your password now

Updated Fasthosts, "the UK's number 1 web host", has fired off emergency emails telling customers to change all their passwords after police were called in to investigate a major data breach. The Gloucester-based firm contacted The Reg this morning with a statement. It said: "As the breach could relate to Fasthosts customer data... …
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Fasthosts admits email destruction fiasco

Fasthosts, "the UK's number 1 web host", has admitted to a botched update to its mail server that permanently deleted customer emails. The cockup last week was compounded when the firm's backup system failed, meaning about half of the affected emails are lost forever. Fasthost sent us its side of the story: Following a …

Anti-fraud site turfed offline after Joe Job attack

Cybercriminals are attempting to tarnish the reputation of a website designed to fight online money transfer frauds and other scams. UK hosts Fasthosts unwittingly played into their hands by temporarily suspending over the weekend in response to fraudulent emails. UK-based website, which warns the …
John Leyden, 15 Oct 2007
The Register breaking news

Downed blogger Murray vows to continue Usmanov attacks

Former UK ambassador to Uzbekistan Craig Murray has vowed to carry on making allegations against billionaire Arsenal shareholder Alisher Usmanov, despite attempts to silence him and his supporters. Murray told The Reg: "If the man believes he was libelled then he should take me to court." Murray's blog was deleted by its host …
The Register breaking news

Blogosphere shouts 'I'm Spartacus' in Usmanov-Murray case

Political websites have lined up in defence of a former diplomat whose blog was deleted by hosting firm Fasthosts after threats from lawyers acting for billionaire Arsenal investor Alisher Usmanov. Four days after Fasthosts pulled the plug on the website run by former UK ambassador to Uzbekistan Craig Murray it remains offline …
The Register breaking news

Fasthosts update: still above water

Fasthosts is fully operational despite the continued flooding problems. The company said all its services remain fully operational. Customer services is running a general advice service while the problems continue. The company thanked customers for their understanding. A statement on Fasthosts' status page said: "We would like …
John Oates, 24 Jul 2007
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Fasthosts hit by severe floods

Updated Fasthosts, which last week suffered a major system outage, saw its woes continue today, with its headquarters hit by the floods in Gloucester. Several Fasthosts customers contacted El Reg alerting us to the downtime, with the service, for some, remaining unavailable for the entire morning. One customer, who has since seen …
Kelly Fiveash, 23 Jul 2007
Warning: electricity

Fasthosts 'electrical issue' halts service for four hours

Fasthosts, the UK's largest web hosting company, suffered a four hour outage to its service yesterday evening. However, the web-hosting firm was being a little coy about answering the phone this morning to explain what had happened. But it did issue an apology to customers: We apologise unreservedly to those of our …
Kelly Fiveash, 17 Jul 2007
The Register breaking news

British customers miffed at email response times

British consumers are unhappy with the time it takes for email queries to be answered, according to a new report. The study, by hosting firm Fasthosts Internet, showed that 78 per cent of British consumers have been disappointed by a slow response to a customer service email enquiry, with the average consumer sending three …
Emmet Ryan, 13 Jul 2007