Articles about Fasthosts

Defeated-looking young man puts his head against table in front of laptop and pile of papers in conference room. Pic via Shutterstock

Fasthosts' week to forget: 4-day virtual server summer bummer

Fasthosts hasn’t exactly draped itself in glory during this week of the summer solstice, what with the four day blackout of its virtual private server service and a partial eclipse of webmail. The lights of the VPS went off on Monday evening as “system issues” with the storage platform on two VS clusters showed up and …
Paul Kunert, 23 Jun 2017

Backup crack-up: Fasthosts locks people out of data storage for days amid WCry panic

Fasthosts left some customers without access to their backups for roughly six days – after it tore down systems it feared were vulnerable to the WannaCry malware. The Brit web hosting biz confirmed to The Register that it pulled the plug on gear hosting some of its customers' online storage service last Friday. These systems …
Shaun Nichols, 17 May 2017

Holy cow! Fasthosts outage blamed on DDoS hack attack AND Windows 2003 vuln

Fasthosts' five-hour collapse today has been blamed on a Distributed Denial of Service attack and a security flaw spotted on its Windows 2003 shared web server kit. The company explained the torrid morning it had suffered in an emailed statement to The Register. Earlier today, after we reported that Fasthosts had gone titsup …
Kelly Fiveash, 17 Nov 2014

Fasthosts goes titsup, blames DNS blunder

Fasthosts went titsup this morning after DNS issues blighted the service. Biz customers complained about the outage and demanded an immediate fix from Fasthosts, which has been responding to the technical crisis via its Twitter account. Others moaned that they were unable to get through on Fasthosts' support phone line, which …
Kelly Fiveash, 17 Nov 2014
Twitter Storm, credit Wikimedia

Fasthosts goes titsup after storm-induced power outage

Updated Gloucester-based Fasthosts appears to have been a victim of the storms battering the UK over the weekend, after it was struck dumb by a power failure that knocked its service offline for much of Saturday (4 January). The company, which was still busily restoring its servers into Sunday morning, told customers that it had …
Kelly Fiveash, 6 Jan 2014
channel_teaser_exit

Fasthosts CEO Burton hits alt-F4 for last time at web biz

Fasthosts Internet CEO Andy Burton has resigned and is set to leave at the end of June, The Channel can reveal. After nearly four years at the helm, the IT veteran - a former Clearswift COO, ex-CEO of Centennial Software and previous FrontRange Solutions veep - says it is time seek out pastures new. "I'll have completed four …
Paul Kunert, 10 May 2013
channel_teaser_exit

Hilton takes first M4 exit, zooms away from cloud provider Rise

Cloud and hosted IT player Rise - the indirect sales arm of Fasthosts Internet Group (FIG) - has parted company with boss Alex Hilton after a couple of years of service. Channel veteran Hilton made the decision to end the "ridiculous" 60-mile-plus commute from his home near Reading to the Gloucestershire-based offices, said …
Paul Kunert, 4 Sep 2012
The Register breaking news

Fasthosts officially not the best in UK for virtual servers

Brit web biz Fasthosts has been slapped down by the Advertising Standards Agency (ASA) for boasting that its virtual servers were the "best" in the UK. The hosting company was unable to prove that its virtual machines were better than all the other virtual servers in the country, or that they used "industry-leading technology …
Anna Leach, 16 May 2012

Virtual server farm goes titsup TWICE in a month

UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon. According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon. Fasthosts system issues page on their …

Fasthosts downed by dicky Dell switch

A number of websites were taken offline yesterday, and remained down this morning, after a load of servers run by Gloucester-based hosters Fasthosts fell over. Services on the hosting side are back up now, but the outage provoked angry responses. It was a faulty Dell switch that took the servers out, Fasthosts CEO Andy Burton …
Anna Leach, 1 Nov 2011
The Register breaking news

Fasthosts martyrs relive email FAIL (again and again)

Fasthosts email customers endured (yet another) outage this morning, thanks to a glitch in the company's BlueArc storage system. The UK webhost - which has made a habit of such outages in recent months - says its network was plagued by a "performance issue" between 8:15am and 10:10am GMT. One customer tells The Reg his email …
Cade Metz, 17 Dec 2009
The Register breaking news

Fasthosts in day-long email FAIL

Customers of Fasthosts - the UK-based webhost - have been without both POP and web-based email for much of the day, complaining that such outages have become, shall we say, far too prevalent in recent months. A half-dozen users have contacted The Reg about the outage, and countless others have complained via posts to the web. …
Cade Metz, 24 Nov 2009
The Register breaking news

Fasthosts' email fails

Updated Fasthosts' customers have mainly been without email since Friday. But rather than enjoying the peace and quiet, the ungrateful sods apparently want the service back. The hosting firm has yet to respond to our enquiries but several customers have been in touch. They complained that they stopped receiving emails on Friday, …
John Oates, 8 Jun 2009
The Register breaking news

UK2 brings support back to Blighty, culls execs

Hosting provider UK2 has shut its overseas call centres in favour of a UK support team and this week culled executives as part of a major reorganisation. About 40 jobs went in India and about 35 in Ukraine when the firm made the switch. Managing director Ditlev Bredahl said: "We actually think that the overall changes we've …
The Register breaking news

Fasthosts' market leadership claims banned

Fasthosts has been banned from claiming it is the "UK's Number one web host" in adverts, after a rival complained it was used flawed data and exaggerated graphs to mislead potential customers. The Advertising Standards Authority (ASA) upheld three complaints against the Gloucester-based firm last week, because it found its …
The Register breaking news

Fasthosts to offshore support staff

Budget web hosting provider Fasthosts will soon make almost all of its UK customer service team redundant, to be replaced by call centres in Romania and the Phillipines, staff were told on Wednesday. Up to 38 posts are set to go at Fasthosts' Gloucester HQ as a result. In a statement to The Register today, the firm said the " …
hands waving dollar bills in the air

Judge slaps Fasthosts for rubbish kit and support

A county court judge has awarded a disgruntled Fasthosts customer almost £1,500 in damages and costs, after the Gloucester firm failed to meet its uptime and customer service guarantees. Hampshire consultancy UK Mobile Media was prompted to take Fasthosts to Southampton small claims court yesterday by a four month period that …
The Register breaking news

1&1 botches Microsoft Exchange update

Budget hosting provider 1&1 Internet has hit problems while updating its Microsoft email platform. Customers have been unable to access web mailboxes for more than 24 hours. Reg readers quickly spotted the problem and were told that the firm, which also owns gaffe-prone West Country hosting oufit Fasthosts, didn't know when …

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