Feeds

Articles about Fasthosts

Twitter Storm, credit Wikimedia

Fasthosts goes titsup after storm-induced power outage

Gloucester-based Fasthosts appears to have been a victim of the storms battering the UK over the weekend, after it was struck dumb by a power failure that knocked its service offline for much of Saturday (4 January). The company, which was still busily restoring its servers into Sunday morning, told customers that it had …
Kelly Fiveash, 06 Jan 2014
channel_teaser_exit

Fasthosts CEO Burton hits alt-F4 for last time at web biz

Fasthosts Internet CEO Andy Burton has resigned and is set to leave at the end of June, The Channel can reveal. After nearly four years at the helm, the IT veteran - a former Clearswift COO, ex-CEO of Centennial Software and previous FrontRange Solutions veep - says it is time seek out pastures new. "I'll have completed four …
Paul Kunert, 10 May 2013

Users rage as Fasthosts virtual servers go titsup... again

Webhosting company Fasthosts has been hit by a severe outage that has seen the collapse of its virtual servers. The systems fell down early this morning and even though engineers worked frantically to restore services, some users are still reporting problems. In an announcement on its website at 9.36 BST, Fasthosts said: "A …
Jasper Hamill, 12 Jun 2013
The Register breaking news

Fasthosts officially not the best in UK for virtual servers

Brit web biz Fasthosts has been slapped down by the Advertising Standards Agency (ASA) for boasting that its virtual servers were the "best" in the UK. The hosting company was unable to prove that its virtual machines were better than all the other virtual servers in the country, or that they used "industry-leading technology", …
Anna Leach, 16 May 2012

Fasthosts downed by dicky Dell switch

A number of websites were taken offline yesterday, and remained down this morning, after a load of servers run by Gloucester-based hosters Fasthosts fell over. Services on the hosting side are back up now, but the outage provoked angry responses. It was a faulty Dell switch that took the servers out, Fasthosts CEO Andy Burton …
Anna Leach, 01 Nov 2011
The Register breaking news

Fasthosts to offshore support staff

Budget web hosting provider Fasthosts will soon make almost all of its UK customer service team redundant, to be replaced by call centres in Romania and the Phillipines, staff were told on Wednesday. Up to 38 posts are set to go at Fasthosts' Gloucester HQ as a result. In a statement to The Register today, the firm said the " …
The Register breaking news

Fasthosts' email fails

Fasthosts' customers have mainly been without email since Friday. But rather than enjoying the peace and quiet, the ungrateful sods apparently want the service back. The hosting firm has yet to respond to our enquiries but several customers have been in touch. They complained that they stopped receiving emails on Friday, …
John Oates, 08 Jun 2009
The Register breaking news

Fasthosts' market leadership claims banned

Fasthosts has been banned from claiming it is the "UK's Number one web host" in adverts, after a rival complained it was used flawed data and exaggerated graphs to mislead potential customers. The Advertising Standards Authority (ASA) upheld three complaints against the Gloucester-based firm last week, because it found its …
The Register breaking news

Fasthosts martyrs relive email FAIL (again and again)

Fasthosts email customers endured (yet another) outage this morning, thanks to a glitch in the company's BlueArc storage system. The UK webhost - which has made a habit of such outages in recent months - says its network was plagued by a "performance issue" between 8:15am and 10:10am GMT. One customer tells The Reg his email …
Cade Metz, 17 Dec 2009
The Register breaking news

Fasthosts in day-long email FAIL

Customers of Fasthosts - the UK-based webhost - have been without both POP and web-based email for much of the day, complaining that such outages have become, shall we say, far too prevalent in recent months. A half-dozen users have contacted The Reg about the outage, and countless others have complained via posts to the web. …
Cade Metz, 24 Nov 2009

Ex-Microsoft cloud chap James Henigan crowned Rise king

Cloud infrastructure and hosted services biz Rise has plonked its IT services director James Henigan into the managing director's hot seat. The previous top boss Alex Hilton left in September and Sue MacDermott, head of channel at Rise, kept the chair warm in the interim. Andy Burton, CEO at Fasthosts Internet Group which owns …
Paul Kunert, 22 Jan 2013
hands waving dollar bills in the air

Judge slaps Fasthosts for rubbish kit and support

A county court judge has awarded a disgruntled Fasthosts customer almost £1,500 in damages and costs, after the Gloucester firm failed to meet its uptime and customer service guarantees. Hampshire consultancy UK Mobile Media was prompted to take Fasthosts to Southampton small claims court yesterday by a four month period that …
arrow pointing up

Banking data fears over Fasthosts intruder

Investigators are racing to establish whether the intruder who hacked into a server at Gloucester-based web host Fasthosts stole banking information. The breach was revealed yesterday. Fasthosts has told customers to change all their passwords, which were not encrypted. Fasthosts has not revealed whether the attacker gained …
The Register breaking news

Fasthosts brings down Edugeek - and leaves it there

Edugeek.net, the support site for, er, geeks who work in education, has been brought down by Fasthosts. The hosting service has launched its infamously glacial technical support into action, but the site has been down since Tuesday morning. Edugeek provides - when it's up anyway - free technical support and forums for admins who …
John Oates, 10 Jul 2008
The Register breaking news

Fasthosts' dedicated servers go titsup

Gaffe-prone web hosting outfit Fasthosts has suffered another major outage today, this time taking down many of its customers' dedicated servers. Multiple Reg readers report that websites and services hosted by the Gloucester outfit went titsup in the early hours of this morning. A status message posted by Fasthosts at 2.59am …
The Register breaking news

Fasthosts update: still above water

Fasthosts is fully operational despite the continued flooding problems. The company said all its services remain fully operational. Customer services is running a general advice service while the problems continue. The company thanked customers for their understanding. A statement on Fasthosts' status page said: "We would like …
John Oates, 24 Jul 2007
email symbol

Fasthosts admits email destruction fiasco

Fasthosts, "the UK's number 1 web host", has admitted to a botched update to its mail server that permanently deleted customer emails. The cockup last week was compounded when the firm's backup system failed, meaning about half of the affected emails are lost forever. Fasthost sent us its side of the story: Following a human …
channel

Fasthosts customer? Change your password now

Fasthosts, "the UK's number 1 web host", has fired off emergency emails telling customers to change all their passwords after police were called in to investigate a major data breach. The Gloucester-based firm contacted The Reg this morning with a statement. It said: "As the breach could relate to Fasthosts customer data... …
The Register breaking news

Fasthosts says sorry

Hosting firm Fasthosts has apologized to customers who lost web servers held by the company because a denial of service attack. The company offers a range of website and email hosting and other server hosting services. In a statement sent to the Register Fasthosts said: "Just prior to 11:00am today we detected intermittent …
John Oates, 09 Jan 2007
channel

Fasthosts ups reseller programme

Hosting provider Fasthosts is re-launching its reseller programme and hopes to increase indirect partner numbers by 50 per cent. The bundle consists of domain registering, email and website hosting and providing broadband and dialup access. All this is run through a webpage. Mark Snape, CEO of Novate (a Fasthosts reseller), …
John Oates, 19 Apr 2006
The Register breaking news

Fasthosts customers still frozen out of websites

Fasthosts has promised it will bring in more support staff to deal with the volume of calls it is still receiving following its poorly-handled password reset on Friday. Many customers haven't received the replacement passwords that the Gloucester webhost said it had sent in the post. We asked for an update on the debacle, and …
The Register breaking news

German ISP snaps up UK's Fasthosts

Fasthosts - the Gloucestershire-based internet firm that brags that it's the "UK's number 1 web host " - is to be snapped up by German outfit United Internet AG. The all-cash takeover values Fasthosts at £61.5m. In a statement United Internet - which provides "premium" net services to home users and SMEs - is part of the firm' …
Tim Richardson, 10 May 2006
The Register breaking news

Fasthosts primes another password reset

Punch drunk Fasthosts customers are set to be hit with a third compulsory password reset next week, as the budget web hosting company scrambles to cope with a major security breach. The latest system-wide wipe will affect people who run dedicated servers, have bought backup storage at the firm's Gloucester data centre, and who …
no entry 75

Fasthosts hit by severe floods

Fasthosts, which last week suffered a major system outage, saw its woes continue today, with its headquarters hit by the floods in Gloucester. Several Fasthosts customers contacted El Reg alerting us to the downtime, with the service, for some, remaining unavailable for the entire morning. One customer, who has since seen …
Kelly Fiveash, 23 Jul 2007
The Register breaking news

Fasthosts customers blindsided by emergency password reset

Fasthosts has announced that "a number" of its customers'* FTP spaces were raided as a result of the major hack that triggered a police investigation last month. It has applied a system-wide reset of thousands of passwords as a result. The Gloucester-based webhosting firm yesterday performed the emergency reset of control panel …
channel_partners_deal_handshake

Wyse ties with Rise in cloudy client clinch

Wyse Technology has struck a deal to push cloud services through the UK channel along with hosted services provider Rise. The firms said Wyse partners will be able to tout cloud-based applications as managed services based on Rise's DataCenter on Demand offering – which naturally would be accessed via Wyse's client hardware or …
Joe Fay, 23 May 2012

Virtual server farm goes titsup TWICE in a month

UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon. According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon. Fasthosts system issues page on their …
Warning: electricity

Fasthosts 'electrical issue' halts service for four hours

Fasthosts, the UK's largest web hosting company, suffered a four hour outage to its service yesterday evening. However, the web-hosting firm was being a little coy about answering the phone this morning to explain what had happened. But it did issue an apology to customers: We apologise unreservedly to those of our customers …
Kelly Fiveash, 17 Jul 2007
The Register breaking news

Fasthosts mum over ad watchdog complaint

Fasthosts - which claims to be "market leader in the provision of innovative hosted services" - has been kicked up the backside by the Advertising Watchdog. It seems someone objected to a magazine ad in which the Web hosting outfit boasted: "...120 Mbits BANDWIDTH NOW OFFERING MORE BANDWIDTH THAN ANY OTHER PROVIDER...". …
Tim Richardson, 14 Nov 2002
channel_teaser_exit

Hilton takes first M4 exit, zooms away from cloud provider Rise

Cloud and hosted IT player Rise - the indirect sales arm of Fasthosts Internet Group (FIG) - has parted company with boss Alex Hilton after a couple of years of service. Channel veteran Hilton made the decision to end the "ridiculous" 60-mile-plus commute from his home near Reading to the Gloucestershire-based offices, said FIG …
Paul Kunert, 04 Sep 2012
The Register breaking news

Fasthosts floored by Telewest cable cut

Fasthosts - which describes itself as the "UK's number 1 web host" and "home to more websites than any other provider" - has blamed Telewest's network blackout yesterday for its service going titsup for around 10 hours. But in a move to prevent such an outage hitting the firm again it announced plans to carry out a network …
Tim Richardson, 26 Jun 2006
The Register breaking news

Fasthosts redundancy redundant

Users of hosting service Fasthosts are complaining the service was unavailable again today - just days after an extended outage last week. A director of a web design agency told us Fasthosts' service, which he described as being "up and down like a tarts" knickers, was down again this morning leaving 30 of his clients without …
John Leyden, 04 Jun 2001
The Register breaking news

Fasthosts outage outrage

BT and hosting firm Fasthosts are at loggerheads about which is to blame for a 36-hour service outage. Fasthosts, which hosts 500,000 Web sites (mainly run by small businesses), accuses BT of failing to provide a timely fix for a problem which made almost all the Web sites it hosts unavailable and left its customers unable to …
John Leyden, 31 May 2001
The Register breaking news

Fasthosts email system collapses

Fasthosts, The UK's largest web hosting company, has had a complete email failure, leaving hundreds of companies which run their Web sites on its servers fuming. One in particular, Skyco International Food Club - a company which specialises in American food - says it has lost thousands of pounds worth of orders over …
Kieren McCarthy, 22 Nov 2001
The Register breaking news

Livedrive adds media streaming

Cloud storage service Livedrive is adding personal media streaming for subscribers at no extra cost. Users will be able to listen to their own music collections on a remote computer, with transcoding handled by Livedrive. Unlike many others in a crowded field, Livedrive doesn't offer a free service as bait - but it doesn't apply …
Andrew Orlowski, 23 Sep 2010
The Register breaking news

UK2 brings support back to Blighty, culls execs

Hosting provider UK2 has shut its overseas call centres in favour of a UK support team and this week culled executives as part of a major reorganisation. About 40 jobs went in India and about 35 in Ukraine when the firm made the switch. Managing director Ditlev Bredahl said: "We actually think that the overall changes we've …
The Register breaking news

Google pops warning on Popbitch

Google has slapped a viral warning on popular UK gossip website Popbitch. Surfers attempting to visit the site were warned by Google's Safe Browsing tool on Thursday that the site may harm their computer. The warning followed the detection by Google's automated tools of attempts to download malicious software onto their PCs. Of …
John Leyden, 16 Sep 2010
The Register breaking news

Scottish botnet master jailed for 18 months

A Scottish botnet master was this morning jailed for 18 months and ordered to pay £5,000 costs for hijacking many thousands of computers from his mum's front room. Matthew Anderson, 33, from Drummuir, used the global network of compromised machines to send tens of millions of spam emails. The father of five, whose own home was …
The Register breaking news

Cybercrooks launch DDoS assault on anti-fraud site

Unidentified miscreants have launched a denial of service attack on a UK-based anti-fraud website. Bobbear.co.uk, which fights money laundering by warning about groups attempting to recruit mules, was left unreachable on Monday after coming under a distributed denial of service attack. Net security firm Sophos reports that the …
John Leyden, 17 Nov 2008
The Register breaking news

Anti-fraud site targeted in Joe Job attack

Fraudsters have upped the ante in their fight to discredit a respected UK-based anti-fraud website. The email address of Bobbear.co.uk, which fights phishing fraud by exposing groups attempting to recruit money mules, was spoofed in obscene emails. The Joe Job attack represents a further attempt to make life difficult for …
John Leyden, 27 Nov 2008

Anti-fraud site turfed offline after Joe Job attack

Cybercriminals are attempting to tarnish the reputation of a website designed to fight online money transfer frauds and other scams. UK hosts Fasthosts unwittingly played into their hands by temporarily suspending Bobbear.co.uk over the weekend in response to fraudulent emails. UK-based website Bobbear.co.uk, which warns the …
John Leyden, 15 Oct 2007
The Register breaking news

Hacker rattles 21,000 iPhone unlockers

Hackers have mailed 21,000 customers of iPhoneUnlockUK to remind them the company uses unlicensed software, and that their details have been compromised. E-mails were sent out to customers of the iPhone unlocking service, with claims that iPhoneUnlockUK is guilty of stealing software and selling it illegally. The mail goes on to …
Bill Ray, 31 Dec 2009
The Register breaking news

1&1 botches Microsoft Exchange update

Budget hosting provider 1&1 Internet has hit problems while updating its Microsoft email platform. Customers have been unable to access web mailboxes for more than 24 hours. Reg readers quickly spotted the problem and were told that the firm, which also owns gaffe-prone West Country hosting oufit Fasthosts, didn't know when the …
hands waving dollar bills in the air

Firms 'invisible' to online shoppers

Nearly half of small businesses could be missing out on their share of the growing online market due to poor knowledge of search engines. A new report from Fasthosts shows that 49 per cent of small firms fail to submit their company’s websites to search engines. Two-thirds of internet users told researchers that they only look …
Startups.co.uk, 07 Mar 2006
The Register breaking news

Downed blogger Murray vows to continue Usmanov attacks

Former UK ambassador to Uzbekistan Craig Murray has vowed to carry on making allegations against billionaire Arsenal shareholder Alisher Usmanov, despite attempts to silence him and his supporters. Murray told The Reg: "If the man believes he was libelled then he should take me to court." Murray's blog was deleted by its host …
The Register breaking news

Blogosphere shouts 'I'm Spartacus' in Usmanov-Murray case

Political websites have lined up in defence of a former diplomat whose blog was deleted by hosting firm Fasthosts after threats from lawyers acting for billionaire Arsenal investor Alisher Usmanov. Four days after Fasthosts pulled the plug on the website run by former UK ambassador to Uzbekistan Craig Murray it remains offline …
The Register breaking news

British customers miffed at email response times

British consumers are unhappy with the time it takes for email queries to be answered, according to a new report. The study, by hosting firm Fasthosts Internet, showed that 78 per cent of British consumers have been disappointed by a slow response to a customer service email enquiry, with the average consumer sending three …
Emmet Ryan, 13 Jul 2007
The Register breaking news

Online storage start-up pitches 'USB stick on the internet'

Livedrive.com is offering small businesses a simpler way to create online back-ups of their files and data. Although there are several similar services from companies like BT, Microsoft and HP, Livedrive reckons it offers an easier way for users to create secure copies of files which they can access from anywhere. Andrew …
John Oates, 16 Dec 2008
For Sale sign detail

Microsoft hosts bring-a-bottle cloud trust code of practice party

Blighty’s cloud computing industry now has a trade body that wants to champion trust in data stored at a tech firm’s outhouse, by getting vendors to commit to certification that, by mid-2011, will be independently scrutinised. We just don't know by whom - yet. Step forward the Cloud Industry Forum (CIF), which this week was a …
Kelly Fiveash, 10 Sep 2010
channel

Virgin downs 1and1 and Germany

Virgin subscribers spent yesterday without access to German websites. Popular web hosting site 1and1 was one of those hit - and its customers were not happy. But it is now clear that a routing problem at Virgin was the cause. Virgin broadband subscribers lost access to most German-based websites including gaming sites like …
John Oates, 30 Nov 2007