Articles about Crm

Warm breeze of consolidation blows through Microsoft channel

A trickle of activity in the Microsoft small biz channel has seen Gold partner minnow Core Technology Systems devour small but perfectly formed on-prem and cloudy CRM consultancy Excitation. In a canned statement, Conor Callanan, CEO at Core, claimed the buy gives it a ready made CRM practice and “rounds out” its web-based …
Paul Kunert, 8 Sep 2014
big droplets falling from rain cloud

Salesforce cloud goes titsup: Users face another long weekend

Customers dependent on Salesforce were kicked offline on Friday morning as Marc Benioff’s cloud went titsup. Sales and marketing teams were left looking at an early start to the weekend as their CRM-as-a-service checked out. The blank screens seemed to be the result of a problem in two of the company’s instances serving EMEA …
Gavin Clarke, 5 Sep 2014
management regulation1

Rimini Street promises 'business as usual' after Oracle IP judgment

Software support specialist Rimini Street has promised it's "business as usual" despite suffering a setback in its ongoing intellectual property dispute with Larry Ellison's Oracle. "Oracle has established a prima facie case of copyright infringement as it relates to the identified copies of Oracle Database," said District …
Gavin Clarke, 15 Aug 2014
Marc Benioff

Salesforce fires tractor beam at RelateIQ, hauls upstart into mothership

Salesforce has announced plans to acquire younger rival RelateIQ, a move that will shore up its core customer relationship management business with some advanced technology. The software-as-a-service giant said in an SEC filing published on Friday that it had agreed to pay $390m to purchase CRM startup RelateIQ for $350m in …
Jack Clark, 11 Jul 2014

Former Insight boss Fenton slurps Microsoft ERP channel biz

Former Insight EMEA president Stuart Fenton has picked up the UK arm of global Microsoft ERP integrator Tectura - the first in a planned mid-market roll up. The acquisition of London-based Tectura UK, a subsidiary of US firm Tectura Corporation, was completed by Fenton and his investment biz QuantiQ. After a decade running …
Paul Kunert, 3 Jun 2014

Confirmed: Salesforce partners with 'evil empire' Microsoft

Salesforce is teaming up with Microsoft, a company Salesforce chief Marc Benioff used to call the "evil empire". Putting to rest rumors from earlier today, the two companies have announced they are burying the hatchet – and will team up so that Windows users can more easily access Salesforce's tech from within Microsoft's …
Jack Clark, 29 May 2014
Marc Benioff

Microsoft, Salesforce thump table in cloud tie-up talks – report

Salesforce is in talks over a cloud tie-up with Microsoft, a company its chief once branded the "evil empire". The two enterprise staples are reportedly in the closing stages of talks about a deal that would let users of the Windows Azure cloud use Salesforce’s apps: Bloomberg reports Salesforce’s CRM-as-a-service will be made …
Gavin Clarke, 29 May 2014
Handshake

With $100m+ buyout deal, Klout is suddenly popular again

Klout, the startup that claims to be able to measure users' influence on social media sites, has just gained a whole lot more influence of its own – at least $100m worth. Re/Code reports that Klout has been acquired by "social customer experience" company Lithium Technologies in a cash-and-stock deal valued "in the low nine …
Neil McAllister, 11 Feb 2014
SAP co-CEO Bill McDermott

SAP: Those growth targets we talked about? Give us another 2 years

SAP has delayed its 2015 growth goal by two years because of an uptick in cloud and software maintenance at the expense of its core business. The world’s largest maker of business software Tuesday announced final full year and fourth-quarter results in line with last week's preliminary numbers. But SAP did reveal its target …
Gavin Clarke, 21 Jan 2014
Marc Benioff

Salesforce slaps Amazon, Google with glove: 'I'm THE FIRST $1bn-quarter enterprise cloud biz'

Salesforce shares stumbled down 1.5 percent on Monday after the customer relationship management company reported third quarter revenues that narrowly beat analyst expectations. The company booked sales of $1.072bn, with a billion coming from its core businesses, and $72m from other assets such as platform-as-a-service cloud …
Jack Clark, 19 Nov 2013

SAP CEOs are like Highlanders - there can be only one

Circumstance, it seems, has forced SAP to abandon its beloved dual-chief-executive model. Company co-CEO Bill McDermott will be flying solo in 10 months and a new co-CEO will not be named by the software giant following the resignation of current co-CEO Jim Hagemann Snabe, who has been selected for election to SAP's …
Gavin Clarke, 23 Jul 2013

SAP to make do with one CEO after two-headed hub halved

SAP, the world’s largest business software maker, is losing one of its two CEOs and leaving Bill McDermott to rule them all. The German giant said co-CEO Jim Hagemann Snabe will be shifting to the SAP supervisory board pending a shareholder election at next May's AGM. Snabe said in a statement on the news: “I have decided …
Gavin Clarke, 22 Jul 2013
The Register breaking news

Salesforce buys into cloud marketing with ExactTarget

Salesforce is a acquiring ExactTarget as the digital CRM company tries to do to marketing what it has done to CRM. The $2.5bn acquisition was announced by Salesforce on Tuesday, and will see the company make a tender offer of $33.75 per share in cash for all outstanding shares of ExactTarget – a substantial premium above the $ …
Jack Clark, 4 Jun 2013
Maurice Moss, IT Crowd

SAP in search of autistic software engineers who 'think different'

SAP wants to hire engineers diagnosed with autism - or people who "think differently" in the words of the enterprise software giant. In a big push to fill out its ranks of developers, testers and bods involved in data quality assurance, SAP has turned to Specialisterne, a group dedicated to finding work for those with autism …
Gavin Clarke, 23 May 2013

Salesforce boots SAP from customer-wrangling software top slot

Software-as-a-service provider Salesforce has beaten on-premises incumbents to become the biggest provider of customer relationship management (CRM) software. CRM software is used to organise and automate customer service, marketing and sales. Marc Benioff’s company stole the number-one spot from SAP last year, beating the …
Gavin Clarke, 30 Apr 2013
closed_sign shut down under collapsed liquidation

Salesforce goes titsup, causes CRM outages worldwide

CRM services have been disrupted for companies all over the world after seven of Salesforce's instances went down. Salesforce said on its status update page, which was also down for a while, that service from seven of its instances was being disrupted, – though at the time of publication it was claiming to have whittled this …
The Register breaking news

Microsoft CRM to go browser and mobile OS agnostic

Just weeks after Microsoft revealed SharePoint is now, and will forever be, more friendly to browsers other than Internet Explorer, the company has revealed that another of its enterprise applications will soon play nicely with others. The software in question is Microsoft CRM, which is due a significant upgrade during the …
Simon Sharwood, 20 Apr 2012
The Register breaking news

Windows 8 tablet freezes in Microsoft keynote demo

Convergence 2012 You've got to hand it to Kirill Tatarinov, the head of Microsoft's ERP division. The Russian Rocket was cool as a cucumber on Monday when a demo of the Windows 8 Metro UI running on a touch-screen tablet crashed and burned during the opening keynote of Convergence 2012. Microsoft is indeed making big, bold bets with the …
Alex Woodie, 19 Mar 2012

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