Articles about Carphone Warehouse

UK pound crashes after Brexit

Brexit? We have heard of this, says Dixons Carphone CEO

The UK's vote to leave the European Union has not dampened UK shoppers’ gadget lust, according to Dixons Carphone, which has reported a four per cent year-on-year hike in Q1 sales for the 13 weeks ended 30 July. The consumer electronics and mobile tech borg, created in 2014, saw sales bounce across the entire group – led for …
Paul Kunert, 08 Sep 2016

Dixons, UK's fifth 'emergency service', brushes off Brexit scare stories

Dixon Carphone - which, god help us, wants to become the fifth emergency service in the UK - this morning played down the personal impact of market “volatility” that a post-Brexit vote will “inevitably” cause as it reported bumper profits for fiscal ’16. The retailer said like-for-like group sales edged up three per cent year- …
Paul Kunert, 29 Jun 2016

Inside the World of the Dark DDoS

Today’s distributed denial of service attacks are different than the kinds that we saw at the dawn of the millennium when the threat emerged. They’re becoming more nuanced, and subtle – and they could result in a lot more than a downed web server. In the early days of DDoS, volumetric attacks were all the rage. Politically or …
Danny Bradbury, 27 Jun 2016
Prey for the Gods - game by No Matter studios (sequel to In the Shadow of the Colossus)

CK Hutchison/O2: 'Four networks' dogma risks one giant and three hopeless dwarves

Analysis Three parent CK Hutchison is so keen to get its merger of O2 approved by Brussels, it’s willing to give up infrastructure and spectrum that a new entrant could use to create a fourth network. Brussels (and Ofcom) remain dead set on the UK having four major networks, rather than regulations that beef up competition from Virgin …
Andrew Orlowski, 15 Mar 2016

ICO says TalkTalk customers need to get themselves a lawyer

A Parliamentary inquiry into the TalkTalk security breach heard the Information Commissioner, Christopher Graham, stress that aggrieved TalkTalk customers should lawyer up. People expecting his office to sort out reparations for them should instead take their complaints directly to the telco, the hearing heard. The "TalkTalk …
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Dixons Carphone to shut down 134 shops

Dixons Carphone Warehouse is shutting 134 shops, a move it insists will have "no impact on colleague numbers". The retail borg is consolidating its stores following the merger between Dixons Retail, owner of Currys and PC World, and Carphone Warehouse in May 2014. The new stores will house its remaining outlets under one roof …
Kat Hall, 26 Jan 2016

Bah humbug. It's Andrew's Phones of the Year

Roundup When a blind chimp with a shopping strategy based around a pack of darts can come out of Carphone Warehouse with a decent phone - is there any point giving out awards? I've seen dozens of shiny new things this year - and I do wonder why reviews need to be longer than a few words. Maybe they don't need words at all. Perhaps …
Andrew Orlowski, 28 Dec 2015

BlackBerry: Comeback canter should be a trot... yet, weirdly, isn't

Analysis Investors looking to make long term bets in technology companies are often faced with a conundrum. Is the company exaggerating its assets? Or does it have great assets, but isn't selling them as well as it should? BlackBerry might be a textbook example of the latter. The company posted higher than expected revenue on Friday ($ …
Andrew Orlowski, 22 Dec 2015
Lumia 950 XL

Microsoft Lumia 950 and 950XL: Clear thoughts of Continuum with a snazzy camera

Review There’s only one reason you might want to buy either of the new flagship Microsoft Lumias. Straight off the bat, we can tell you it's not the party trick Continuum, where your phone doubles up as an ARM-based PC to run Microsoft Office. Nor is that reason Windows 10 – which is still buggy, bereft of significant new benefits …
Andrew Orlowski, 08 Dec 2015

Here's how TalkTalk ducked and dived over THAT gigantic hack

Timeline It has been almost two weeks since the "cyber attack" on the TalkTalk website of 21 October, yet the company is yet to tell its customers how their data was compromised. TalkTalk's CEO Dido Harding has yet to offer anything more than a token apology regarding the company's security practices, which allowed more than a million …

TalkTalk incident management: A timeline

Timeline Contradictory statements issued by TalkTalk regarding the third data breach the company has experienced this year have provided inadequate information to the telco's customers about their data, while effectively insulating the company from questions regarding its security practices with insubstantive, and at times incoherent, PR …
Cash on scales. Pic: Images Money, Flickr

TalkTalk shares drop 10.7% despite research that breaches don't cause drops

Shares in TalkTalk dropped by 10.7 per cent this morning after the company released a statement admitting that a "cyber attack" may have exposed the data of its four million customers. TalkTalk is contacting all of its customers following what it called "a significant and sustained cyber attack" and intends to offer them free …

BlackBerry opens its Priv kimono just a little wider

BlackBerry's has offered more glimpses of its first Android phone, Priv, and the device's specs have also leaked into public gaze. The Priv is unique in that nobody else is pitching a security-hardened Android at businesses that boasts top-end consumer specs. The device, glimpsed for a few seconds in March, features a slide …
Andrew Orlowski, 19 Oct 2015

Hackers hid Carphone Warehouse breach with DDoS smokescreen – report

Hackers reportedly swamped Carphone Warehouse with junk traffic as a smokescreen, before breaking into systems and stealing the personal details of 2.4m customers. Up to 90,000 customers may also have had their encrypted credit card details accessed, the UK-based mobile phone reseller admitted at the weekend. Customers with …
John Leyden, 11 Aug 2015

Huge hack attack: UK data cops to probe Carphone Warehouse breach

Britain's data watchdog plans to investigate a massive hack attack on Carphone Warehouse's systems, which has put 2.4 million customers at risk of having their personal info ransacked by wrongdoers. On Saturday afternoon, the company coughed to the mega data breach and added that up to 90,000 subscribers may have had their …
Kelly Fiveash, 09 Aug 2015

Carphone Warehouse coughs to MONSTER data breach – 2.4 MEELLION Brits at risk

Carphone Warehouse has taken three days to go public about a serious data breach affecting nearly 2.5 million customers – with the confession that up to 90,000 subscribers may have had their credit card info ransacked. The company said on Saturday afternoon that it had first discovered its systems had been violated by a " …
Kelly Fiveash, 08 Aug 2015
£10 notes. Pic: Howard Lake

OMG, our merger is working, LOL – Dixons Carphone CEO

The merger seems to be working out for Dixons Carphone — both sales and profits are up, according to a trading update for Q4 and fiscal 2015. The company said like-for-like group revenue for the 17 weeks ended 2 May was up six per cent; rising 13 per cent in the UK and Ireland; up one per cent in the Nordics; up eight per cent …
Simon Rockman, 03 Jun 2015

Who runs this world? Sony Pictures CEO jokes about getting UK culture minister fired

Sony Entertainment CEO Michael Lynton mulled pulling strings to get UK culture minister Ed Vaizey fired to replace him with the grandson of former prime minister Harold MacMillan. Vaizey, a democratically elected Tory moderniser, oversaw "digital industries" for Britain's Coalition government – from broadband to copyright …
Kieren McCarthy, 18 Apr 2015
Microsoft Lumia 640 Windows Phone

Life after Nokia: Microsoft Lumia 640 budget WinPho blower

Review Is the Nokia Microsoft Lumia 640 an Office subscription with a free phone, or a phone with a free Office subscription? Either way, it's likely to be the biggest mobile device for Microsoft since the days of Zune and Kin – and the company is getting more aggressive with its marketing. Microsoft Lumia 640 Windows Phone Office …
Andrew Orlowski, 14 Apr 2015

Carphone Warehouse, RootMetrics ink data deal, declare customer love

Carphone Warehouse will use RootMetrics data – essentially network performance information – to help customers choose which networks they should be on. A deal between the high street super-power and the frozen frothy coffee-led research organisation will see staff in the shop look up the places where customers want to use …
Simon Rockman, 20 Feb 2015

TalkTalk boasts of fourplay-loving customers, extreme growth

While the battle lines are being drawn up between BT-EE and Vodafone over selling you great big lumps of TV, broadband, fixed and mobile phones, TalkTalk has been in the quadplay game for ages. The telco, which was spun out of Carphone Warehouse in 2010, has announced its last quarter (third quarter, full year 2015) figures, …
Simon Rockman, 03 Feb 2015
Pistol cartridges and a pistol

Dixons Carphone clings to EE, Three in Phones 4U bullet dodge

Analysis Electrical retail Goliath Dixons Carphone has announced deals with mobile networks EE and Three to head off the scenario that killed Phones4u. Phones4U folded when it failed to negotiate contracts to sell mobile network airtime. Dixons Carphone has now announced a multi-year contract with EE and a new range of custom tariffs …
Simon Rockman, 02 Feb 2015

LEAKED Qualcomm processors reveal sexy new specs

Specs of the new Qualcomm 820 and 600 family processors have leaked out ahead of the Mobile World Congress. The new 820 is the successor to the Snapdragon 810, which was launched last April. Qualcomm echoes Elite and names its cores after snakes. The new TS2 core is a 14nm processor, which Tom’s Hardware believes is codenamed …
Simon Rockman, 22 Jan 2015

Mega-firm Carphone Dixons toasts £375m profit forecast

Dixons Carphone Warehouse has raised its profit expectation for its first financial year 2014/15 to £355m-£375m, following a bumper Christmas trading period. The firm owns Currys, PC World and Carphone Warehouse and was formed by of a £3.7bn merger between Dixons Retail and Carphone Warehouse in May last year. In the nine weeks …
Kat Hall, 21 Jan 2015
Pretty woman looks miffed. Copyright: Danil Nevsky via Shutterstock http://www.shutterstock.com/pic.mhtml?id=149618984&src=id

Cheer up UK mobile grumblers. It's about to get even pricier

You may not think being a mobile phone customer in Britain is much fun, what with rural Not Spots, the world's most irritating advertising campaigns*, and LTE arriving later (and rolling out slower) than anywhere else. Readers are quick to complain. But you actually get a better deal than you think. So enjoy it while you can, …
Andrew Orlowski, 21 Jan 2015
Alcatel Speedtouch USB ADSL modem

Future imperfect: A UK broadband retrospective

Feature It's astonishing how fast the world changes. It's not so long ago that my internet connection at home was a 64k KiloStream, with an ISDN line that was used for backup, or channel bonding if I wanted to download something at a whopping 128kbps. It was fearsomely expensive, but since I was writing about the net a lot back then, it …
Nigel Whitfield, 17 Jan 2015
BlackBerry Passport

BlackBerry Enterprise chief: Yes, we did leave users behind

Interview BlackBerry's previous management left its users behind and underused a vital asset, its enterprise chief told El Reg in a wide-ranging interview. John Sims is part of the rescue team brought in a year ago, when the Canadian giant was at rock bottom – and was seemingly on the wrong end of every trend in the business. The …
Andrew Orlowski, 13 Jan 2015
axe_channel_teaser

Dixons Carphone bye-bye'd 800 staff since merger

Some 800 UK staffers have been made redundant or put at risk of redundancy since the mega merger between Carphone Warehouse and Dixons Retail, The Channel can reveal. This includes 400 staff at Dixons’ Hemel Hempstead-based HQ that did not want to relocate to Carphone’s equivalent office in Acton, a driving distance of a little …
Paul Kunert, 06 Jan 2015
BlackBerry Classic QWERTY key smartphone

QWERTY-tastic BlackBerry Classic actually a classic

Review BlackBerry has looked into the abyss and seen ... a vintage BlackBerry staring back. Two years on from a catastrophic “modernisation”, BlackBerry has finally made a modern BlackBerry that people who used and liked a classic QWERTY keyboard BlackBerry will feel right at home with. Which accounts for the name. Natch. BlackBerry …
Andrew Orlowski, 31 Dec 2014

Pitch Black: New BlackBerry Classic is aimed at the old-school

Hands on How can a phone maker sell out of its new smartmobe in advance when no one even knew what was inside? BlackBerry has somehow managed that feat. Click to enlarge pics Back in February it announced the Classic, which be could be ordered online last month, and until today nobody knew the specifications. “Too many things …
Andrew Orlowski, 17 Dec 2014
Red pen

Dixphone's half-year P&L accounts are in. So much RED INK

Fewer arch enemies and a brighter economy should help Frankencorp - the merged Dixons and Carphone Warehouse organisation - oil the wheels of commerce. It's done that with gusto in the six months since the union was sealed. The business Wednesday reported a five per cent year-on-year sales spike to £5.02bn for the first 31 weeks …
Paul Kunert, 17 Dec 2014
france

Brit mobile firms in FOURPLAY TUSSLE – how very French of them

About 10 years ago, Faultline wrote a report on the economics of quad play. We hardly sold any (about 20), and the reason was, one of our resellers told us, was that “quad play” was old hat. The truth is that quad play is very much “new hat” and this report was perhaps a decade ahead of its time. People made the mistake of …
Faultline, 24 Nov 2014

TalkTalk wants more FOURPLAY, jumps into bed with Telefónica

Carphone Warehouse’s former pet telco TalkTalk has jumped ship from Vodafone to do an MVNO deal with Telefonica, signalling a move that will see it take on other quad-play telcos. The model of selling the four services of TV, broadband, fixed and mobile phones all as part of a single package is much more developed in other …
Simon Rockman, 17 Nov 2014
Nokia 7650

Could YOU identify these 10 cool vintage mobile phones?

The winner of the competition for a Poppy 3D viewer from Firebox is Martin Harding from Great Yarmouth. Martin is a self-confessed geek who twitches at Matrixis, but even he could not identify all the mobes. He did, however, correctly identify nine of the 10 mystery phones. Indeed none of the entrants got the 10th phone right …
Simon Rockman, 14 Nov 2014
Amazon founder and CEO Jeff Bezos

Amazon sells Fire Phone in UK ... on CONTRACT

Hasn’t Amazon sold mobile phones before? Wasn’t the first third party deal Amazon did in Europe with Carphone Warehouse back in 2001? The answers are no... and yes. Amazon UK has been selling mobile phones for more than a decade and there are lots of resellers who will sell you anything from a Samsung Alpha to a Sony Z3, but …
Simon Rockman, 28 Oct 2014
Smaller tatoo

Apple's new iPADS have begun the WAR that will OVERTURN the NETWORK WORLD

Analysis Well, Tim Cook has cried "havoc" and let slip the SIM dogs of war. For several years Apple has sought to replace the hardware SIM card, and hand itself ultimate control over which mobile network the consumer can choose. With the latest iPads, it has finally implemented the strategy. Coming soon to a device near you It’s a …
Andrew Orlowski, 17 Oct 2014
Nokia Lumia 735 Windows Phone

Nokia Lumia 735: Ignore the selfie hype, it's a grown-up phone

Review Occasionally a phonemaker hits one out of the park, getting almost everything right, and bringing it together in one satisfying package. Motorola did that with the Moto G, and Microsoft's (formerly Nokia) phones division has done the same with its Lumia 730 and 735 models. Nokia Lumia 735 Windows Phone A glimpse of …
Andrew Orlowski, 06 Oct 2014
BlackBerry Passport

Vodafone to stock BlackBerry Passport – on sale tomorrow

The new, interesting and really rather good Blackberry Passport will soon be available to Brits on Vodafone. That is to say “will” rather than “is” as Vodafone isn’t taking pre-orders for the device, which will go on sale tomorrow, and there is currently no pricing information. Two attempts to order an upgrade – online and …
Simon Rockman, 30 Sep 2014

Good grief! Have you SEEN BlackBerry's SQUARE smartphone?

First look Unveiled on Wednesday and already shipping, BlackBerry’s square-shaped Passport is a Marmite device – people will either love it or hate it. It’s quite uncompromisingly the most unusual smartphone in modern times. BlackBerry may as well have called it the “WTF”. Trackpad-cum-keyboard on square phone – you'll love it or you …
Andrew Orlowski, 24 Sep 2014
Samsungs_Mitchinson

Huawei's top UK mobile man walks out in shock resignation

Mark Mitchinson, executive veep of Huawei's UK and Ireland consumer devices division, will leave the Chinese firm at the end of the month. Mitchison headed the consumer devices division for three years, but trade magazine Mobile reports that he is to leave on 30 September. Mobile speculates that he will be returning to his …
Simon Rockman, 22 Sep 2014
dixons

Carphone Warehouse, Dixons return from honeymoon with injured numbers

The marriage between Carphone Warehouse and Dixons is already affecting one partner's career, with the mobe peddler reporting a disappointing 17 per cent fall in revenue. The two firms announced a £3.8bn merger just over a month ago, with stock market trading beginning on 7 August. But the happy couple's first quarter numbers …
Jasper Hamill, 09 Sep 2014
Dixons Carphone Warehouse

Newly spawned Dixons Carphone leaps onto LSE as £12bn sales org

The shotgun wedding between hard-pressed consumer biz Dixons Retail and Carphone Warehouse was consummated today as the £12bn turnover borg started trading on the London Stock Exchange. The merger between Dixons Retail, owner of Currys and PC World, and Carphone Warehouse was first announced back in May. Dixons Carphone - …
Jasper Hamill, 07 Aug 2014

BT: Hey guys, we've developed NEW MOBE TECH! It’s called... 2G

BT has fallen through a timewarp and introduced a system based on GSM technology – and even resurrected a name used in the last millennium to christen it. OnePhone is a system aimed at companies with between 20 and 250 employees to give them a single phone that works in both the office and outside. It uses a 2G mobile network …
Simon Rockman, 24 Jul 2014

British owners flog Virgin Mobile France

Virgin Mobile France has been sold to cable network Numericable. The French MVNO was 46 per cent owned by Richard Branson's Virgin Group and 46 per cent owned by Carphone Warehouse, with the remaining shareholding being owned by the company management. The deal is valued at €325m, which given the 1.7 million subscribers is a …
Simon Rockman, 03 Jul 2014

Dixon, Carphone hand their numbers to world +dog before the wedding

Dixons (excluding the impact of disposals) and Carphone Warehouse today reported profit spikes for fiscal '14 in what will be the last set of annual results the pair announce before the £3.7bn borg set for calendar Q3. The European Commission yesterday gave the thumbs-up for the merger to go ahead, creating a £12bn retailing …
Paul Kunert, 26 Jun 2014

BOOM BOOM: Dixons fires the human cannon

Dixons claims to have fired about 50 workers out the redundancy cannon in its latest battle against the human costs of doing business. At least 100 staff based at the Hemel Hempstead office were put on a 45-day notice of redundancy in early May, just days before Dixons went public with the £3.7bn Carphone Warehouse mega borg. …
Paul Kunert, 24 Jun 2014

So you reckon Nokia-wielding Microsoft can't beat off Apple?

Analysis Microsoft isn't used to being the underdog, but the company which owns the desktop is losing its grip on customers' wallets. While buying Nokia is an audacious move to redress that, to make it work Microsoft needs to understand some of Nokia's history. Of course, Microsoft has been the challenger before, with varying degrees …
Simon Rockman, 17 May 2014
Max Headroom

TalkTalk broadband growth WANES as it reports surge in pay-TV customers

TalkTalk watched its broadband growth slip in the budget telco's final quarter, with 136,000 Brits signing up to the service compared with 193,000 new customers in the same three-month period in 2013. The company said in its Q4 results, ended 31 March, that its total broadband base now stood just shy of 4.2 million punters. …
Kelly Fiveash, 15 May 2014
Dixons Carphone Warehouse

Dixons and Carphone Warehouse confirm £3.7bn MEGA-BORG

Dixons Retail and mobile phone shop Carphone Warehouse have confirmed their £3.7bn merger after months of talks, creating one of the biggest retailers in Blighty. Dixons, which already owns Currys and PC World, will combine with the mobe-purveyor to form Dixons Carphone in a 50:50 merger, rather than an acquisition of one side …

Dixons tells HQ workers: Yes, that IS a creaky trapdoor you hear. You're at risk of redundo

Dixons has unlocked but not yet opened a trapdoor underneath at least 100 bods at its Hemel Hempstead HQ. The retail biz today kicked off a 45-day redundancy consultation with headquarters staff. This comes ahead of a £3.7bn merger with Carphone Warehouse (CPW), first mooted in February, but Dixons insisted the head office …
Paul Kunert, 12 May 2014