Articles about Capita Its

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Capita: We WILL be more accountable for our services

A restructure at Capita IT Services is long overdue - well it has been eight whole months since the last one - so the healing mitts of MD Peter Hands have once again grasped the org chart for a rejig. Hands has created five ITS "services towers" under which Capita's wider business units will fall, to give the heads of each …
Paul Kunert, 21 Nov 2013
CapitaITServices

Capita UK offshoring plan killed by customer backlash - insiders

Unite claimed victory over Capita IT Services' (ITS) decision to tear apart its offshoring blueprint, but company insiders claim that much more pressure had been imposed on management from customers who objected to the move. The union threatened industrial action in August over Capita's move, first proposed in March, to put 1, …
Paul Kunert, 1 Oct 2012
CapitaITServices

Capita ITS ditches UK job cuts, offshoring dream

Capita IT Services has finally shelved its plans to offshore jobs and make compulsory redundancies in 2013. In August just 84 unionised workers at the reseller-cum-integrator threatened industrial action over moves to send part of the service desk to India and push through job cuts across the wider organisation. Then last …
Paul Kunert, 14 Sep 2012
CapitaITServices

Capita bungs staff £250 if they cheer up, smile for ad snaps

Staff at Capita IT Services are being offered a bit of extra spending money by their employer in the form of a £250 voucher for those snapshots of real colleagues at work. Back in June, the firm told service desk workers based at the office in Ruddington, just south of Nottingham, that it planned to immortalise their faces in …
Paul Kunert, 20 Aug 2012
CapitaITServices

Unite workers at Capita ITS vote for strike action

Updated Unionised workers at Capita IT Services have threatened to down tools over plans to offshore service-desk jobs to India and force through compulsory redundancies. The reseller-cum-integrator kicked off a redundancy plan earlier this year placing 1,000 UK staff at risk - although bosses are aiming to reduce headcount by about …
Paul Kunert, 14 Aug 2012
globalisation

Crapita ITS stomps pay rise hope, flushes 2012 bonuses

Cost-cutting Capita IT Services (ITS) has warned staff that bonuses will once again be shelved and salaries frozen in 2012. The integrator called for voluntary redundancies before Christmas and kicked off austerity measures including a review of travel and subsistence across ITS and procurement of systems and services. In an …
Paul Kunert, 9 Mar 2012

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