Articles about Capita Its

paper cut-out men holding hands in linked semi-circle

Capita: We WILL be more accountable for our services

A restructure at Capita IT Services is long overdue - well it has been eight whole months since the last one - so the healing mitts of MD Peter Hands have once again grasped the org chart for a rejig. Hands has created five ITS "services towers" under which Capita's wider business units will fall, to give the heads of each …
Paul Kunert, 21 Nov 2013
CapitaITServices

What did Capita ITS staff get for Xmas? Elf 'n' safety training

Capita IT Services boss Peter Hands has handed his staff a joyful end-of-year gift: an order to complete about a dozen mandatory training courses by 31 December. The big cheese's memo caps off a year in which Capita froze bonuses and pay rises, threatened to outsource jobs to India, and went head to head with Unite over …
Paul Kunert, 18 Dec 2012
CapitaITServices

Capita ITS ditches UK job cuts, offshoring dream

Capita IT Services has finally shelved its plans to offshore jobs and make compulsory redundancies in 2013. In August just 84 unionised workers at the reseller-cum-integrator threatened industrial action over moves to send part of the service desk to India and push through job cuts across the wider organisation. Then last month …
Paul Kunert, 14 Sep 2012
CapitaITServices

Wages frozen, jobs at risk. Now Capita ITS shifts pay reviews to 1 April

Workers at Capita IT Services (CITS) have been warned their annual reviews could be moved to the same date... April Fool's Day. After an austerity-focussed 2012, during which salaries were frozen, bonuses shelved and 1,000 staff put at risk of redundancy, the upcoming pay review for employees is no laughing matter for many. In …
Paul Kunert, 25 Feb 2013
CapitaITServices

Unite workers at Capita ITS vote for strike action

Updated Unionised workers at Capita IT Services have threatened to down tools over plans to offshore service-desk jobs to India and force through compulsory redundancies. The reseller-cum-integrator kicked off a redundancy plan earlier this year placing 1,000 UK staff at risk - although bosses are aiming to reduce headcount by about 400 …
Paul Kunert, 14 Aug 2012
management consumerisation

What heat wave? Pay still frozen over for 70 per cent at Capita ITS

Over a quarter of Capita's IT Services division were given pay rises in the April review this year, the firm has said, but the rest of them will have to wait until business is better. ITS managing director Peter Hands and ops director Steve Rick said in a conference call on Friday that the pay rises they had managed to squeeze …
frustration_anger_irritation_annoyance pain

Capita ITS asks to-be-axed staffers to pose for marketing pic

Capita IT Services staff waiting to hear if they have a future at the integrator-cum-reseller have been invited to attend a photo shoot to be used in marketing material. As exclusively revealed, Capita ITS put 1,000 workers at risk of redundancy on 30 March, giving back office employees 30 days notice and 90 days to programmers …
Paul Kunert, 29 Jun 2012
CapitaITServices

Capita UK offshoring plan killed by customer backlash - insiders

Unite claimed victory over Capita IT Services' (ITS) decision to tear apart its offshoring blueprint, but company insiders claim that much more pressure had been imposed on management from customers who objected to the move. The union threatened industrial action in August over Capita's move, first proposed in March, to put 1, …
Paul Kunert, 01 Oct 2012
CapitaITServices

Capita bungs staff £250 if they cheer up, smile for ad snaps

Staff at Capita IT Services are being offered a bit of extra spending money by their employer in the form of a £250 voucher for those snapshots of real colleagues at work. Back in June, the firm told service desk workers based at the office in Ruddington, just south of Nottingham, that it planned to immortalise their faces in …
Paul Kunert, 20 Aug 2012
CapitaITServices

Capita IT Services second-in-command Hewitt leaves today

Capita IT Services has told its workforce that operations director Russ Hewitt – the man in charge of the Unity cost cutting and change programme – is leaving today. Unity was designed to help the integrator-cum-reseller navigate the perilous economic situation in the UK during 2012 including freezing bonuses and pay, reforming …
Paul Kunert, 27 Jul 2012
globalisation

Crapita ITS stomps pay rise hope, flushes 2012 bonuses

Cost-cutting Capita IT Services (ITS) has warned staff that bonuses will once again be shelved and salaries frozen in 2012. The integrator called for voluntary redundancies before Christmas and kicked off austerity measures including a review of travel and subsistence across ITS and procurement of systems and services. In an …
Paul Kunert, 09 Mar 2012
management management3

Juniper Networks UK bigwig hotfoots it to Alternative Networks

Juniper UK and Ireland boss Mark Quartermaine is hot-footing it to one of the firm's biggest channel partners, Alternative Networks, where he will be COO from next month. The former IBM, C&W, BT Global Services and Azzurri exec initially joined LSE-listed Alternative as a non-exec director in January last year but his …
Paul Kunert, 24 Apr 2014
channel_teaser_exit

Brit IT slinger Azzurri's CEO quits to spend more time with family, less time with the M25

Troubled south-coast UK comms integrator Azzurri has confirmed CEO Vim Vithaldas will step down for "family reasons" in July. The veteran exec was brought in by the banking syndicate that owns Azzurri in December 2011 after previous boss Mark Quartermaine left for Capita ITS – but it was a choppy couple of years at the top. The …
Paul Kunert, 29 Jan 2014