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Articles about Capita It Services

Capita IT Services slurps up small security biz

Crapita Capita IT Services confirmed today it has hoovered up security reseller minnow Network Technology Solutions for an undisclosed sum. This is the first bite-size deal of the year for CITS but given its historic addiction to acquisition will unlikely be its last. London-based NTS (UK) majors on intrusion detection and …
Paul Kunert, 21 Mar 2014
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Capita: We WILL be more accountable for our services

A restructure at Capita IT Services is long overdue - well it has been eight whole months since the last one - so the healing mitts of MD Peter Hands have once again grasped the org chart for a rejig. Hands has created five ITS "services towers" under which Capita's wider business units will fall, to give the heads of each …
Paul Kunert, 21 Nov 2013

Capita IT Services staff plan strike over pay this Friday

Unionised Capita IT Services (ITS) workers are staging a one-day strike over pay on Friday. Unite reckons the industrial action could impact customers including Deutsche Bank and Prudential. Negotiations between staff and management have hit the buffers and top brass at the integrator are refusing to get back round the table to …
Paul Kunert, 24 Jul 2013

Not so fast with the bubbly, Capita: IT Services has bad economic wind

Capita IT Services unit continues to face an economic headwind with top-line growth stalling in calendar 2012. The same can't be said of parent Capita Plc, which today filed full-year results showing a 14 per cent rise in turnover to £3.35bn, fuelled by 14 acquisitions notched up in the 12 months that cost it £178m. Organic …
Paul Kunert, 28 Feb 2013
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Capita IT Services healing Hands make mark on biz

Chairs on good ship Capita IT Services (CITS) are being re-arranged under the say so of chief executive Peter Hands. Staff were told via email - seen by El Chan - that Gordon Ellen, director of IT Services at Capita is set to leave the business at the end of May to take on a new "challenge". And in typical Capita fashion it …
Paul Kunert, 18 Mar 2013

Capita's IT Services top dog legs it after just 6 months

Capita IT Services boss Mark Quartermaine is leaving the company just six months after he landed the job. He follows operations director Russ Hewitt, who quit the firm a month ago. In an announcement to employees, seen by The Channel, Mark Wyllie, executive director at Capita, said that Quartermaine would be heading for the door …
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CEO of bloated outsourcing firm Capita quits after 26 years

Fat cat chief exec Paul Pinder is to quit after 26 years at outsourcing giant Capita to head up small, private equity-backed businesses. The man who, along with other top brass, pocketed a 20 per cent pay hike last year as IT Services staff had their wages frozen and bonuses shelved, is to be replaced by Capita deputy chief exec …
Paul Kunert, 18 Nov 2013

MYRA HINDLEY found working in Capita's benefits & revenues unit

An eerie silence engulfed Capita this month when top brass informed the workforce that Myra Hindley was among them. No, the child murderer has not risen from the grave. Actress Hazel Mrozek, a part-time staffer at Capita's revenues and benefits business, has taken on a role playing Hindley in an upcoming TV programme. In a note …
Paul Kunert, 26 Jul 2013
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Capita IT Services second-in-command Hewitt leaves today

Capita IT Services has told its workforce that operations director Russ Hewitt – the man in charge of the Unity cost cutting and change programme – is leaving today. Unity was designed to help the integrator-cum-reseller navigate the perilous economic situation in the UK during 2012 including freezing bonuses and pay, reforming …
Paul Kunert, 27 Jul 2012
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Capita bags Quartermaine to run IT Services

Former Azzurri Communications chief exec Mark Quartermaine is set to take the reins at Capita IT services (ITS). Quartermaine, who resigned from the managed comms provider just before Christmas after nearly one-and-a-half years in the role, today confirmed he is set to rock up at Capita. "I am joining Capita at an exciting time …
Paul Kunert, 02 Feb 2012

Capita slurps crashed 2e2's ex-flack-in-chief to bolster sales

Troubled integrator-cum-reseller Capita IT Services (CITS) has hired fallen channel giant 2e2's former sales and marketing director. Ian Thomas rocks up at CITS today as sales boss in a move that was confirmed to staff by managing director Peter Hands. "Ian has a background in travel, telecoms and IT services and spent 14 years …
Paul Kunert, 08 Apr 2013

Capita Group snaps up travel agent for biz types Expotel

Business process outsourcing group Capita, daddy to Capita IT Services, has slurped business travel booking agent Expotel Group for £16m. Capita grabbed Expotel, which handles UK hotel, business travel and conference booking, to snap onto its existing business travel operations and provide events management as well. Expotel …
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Capita cans Employee Forum a year after launch

Capita IT Services (CITHS) staffers are scratching their heads after the Employee Forum was disbanded just a year after it was set up. The council of 70 staffers was formed as part of the Unity programme, set up by former operations director Russ Hewitt who was then shown the door in July just week before CEO Mark Quartermaine …
Paul Kunert, 27 Nov 2012
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Wages frozen, jobs at risk. Now Capita ITS shifts pay reviews to 1 April

Workers at Capita IT Services (CITS) have been warned their annual reviews could be moved to the same date... April Fool's Day. After an austerity-focussed 2012, during which salaries were frozen, bonuses shelved and 1,000 staff put at risk of redundancy, the upcoming pay review for employees is no laughing matter for many. In …
Paul Kunert, 25 Feb 2013
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What did Capita ITS staff get for Xmas? Elf 'n' safety training

Capita IT Services boss Peter Hands has handed his staff a joyful end-of-year gift: an order to complete about a dozen mandatory training courses by 31 December. The big cheese's memo caps off a year in which Capita froze bonuses and pay rises, threatened to outsource jobs to India, and went head to head with Unite over …
Paul Kunert, 18 Dec 2012
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Capita ITS ditches UK job cuts, offshoring dream

Capita IT Services has finally shelved its plans to offshore jobs and make compulsory redundancies in 2013. In August just 84 unionised workers at the reseller-cum-integrator threatened industrial action over moves to send part of the service desk to India and push through job cuts across the wider organisation. Then last month …
Paul Kunert, 14 Sep 2012
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'You don't have to take Prozac to work at Capita - but it helps'

Capita IT Services' morale-zapping redundancy programme is not running to schedule nor playing out smoothly, say company insiders. Although 1,000 workers were put at risk of losing their jobs at the end of March, layoffs have yet to be comfirmed: programmers were given 90 days of notice but other employees were given 30 days. …
Paul Kunert, 13 Jun 2012
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Capita UK offshoring plan killed by customer backlash - insiders

Unite claimed victory over Capita IT Services' (ITS) decision to tear apart its offshoring blueprint, but company insiders claim that much more pressure had been imposed on management from customers who objected to the move. The union threatened industrial action in August over Capita's move, first proposed in March, to put 1, …
Paul Kunert, 01 Oct 2012
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Unite workers at Capita ITS vote for strike action

Unionised workers at Capita IT Services have threatened to down tools over plans to offshore service-desk jobs to India and force through compulsory redundancies. The reseller-cum-integrator kicked off a redundancy plan earlier this year placing 1,000 UK staff at risk - although bosses are aiming to reduce headcount by about 400 …
Paul Kunert, 14 Aug 2012
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Capita bungs staff £250 if they cheer up, smile for ad snaps

Staff at Capita IT Services are being offered a bit of extra spending money by their employer in the form of a £250 voucher for those snapshots of real colleagues at work. Back in June, the firm told service desk workers based at the office in Ruddington, just south of Nottingham, that it planned to immortalise their faces in …
Paul Kunert, 20 Aug 2012
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Capita ITS asks to-be-axed staffers to pose for marketing pic

Capita IT Services staff waiting to hear if they have a future at the integrator-cum-reseller have been invited to attend a photo shoot to be used in marketing material. As exclusively revealed, Capita ITS put 1,000 workers at risk of redundancy on 30 March, giving back office employees 30 days notice and 90 days to programmers …
Paul Kunert, 29 Jun 2012

Capita publicity to show only UK staff - some of whom are being let go

Capita IT Services is forging ahead with immortalising redundancy-threatened UK staff in a series of publicity photos. But there is one department the company isn't sending a lensman along to: its service desk in India. The outsourcing biz held a conference call with staff at the Ruddington office in Nottinghamshire yesterday to …
Paul Kunert, 03 Jul 2012
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Capita poises axe over 1,000 staff - jobs headed to India

Capita IT Services (CITS) has told 1,000 staff they are at risk of redundancy and plans to offshore roles to India. The cuts were announced to employees this morning on the same day that the Department for Education confirmed that CITS was among 18 companies selected for an £575m IT framework. Company insiders told The Reg that …
Paul Kunert, 30 Mar 2012

Capita to hoover up small pile of SMEs in 2012

Capita is flogging 40 million new ordinary shares in an institutional pacing to fund a "pipeline" of small and medium sized bolt-on biz acquisitions. The group, whose IT Services arm has told 1,000 workers they are at risk of redundancy, is estimated to raise £280m through the rights issue following an "encouraging start to the …
Paul Kunert, 24 Apr 2012
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Capita seeks 99 heads for chopping block

Capita IT services biz is bowing to economic pressures by seeking voluntary redundancies just weeks before Christmas. The integrator wants 99 staff members across six operating units to place their heads on the chopping block. A spokeswoman at Capita told El Reg that following numerous acquisitions it has made, the business has …
Paul Kunert, 25 Nov 2011
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Capita job cuts, offshoring 'driven by expectations', says MD

Capita IT Services (CITS) boss Mark Quartermaine told staff the rapid expansion of the group through acquisition and more recently a slow down in sales led to the redundancy programme. As exclusively revealed by The Register, the public sector IT supplier informed 1,000 staff - more than 26 per cent of its total workforce - that …
Paul Kunert, 02 Apr 2012
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Microsoft rallies channel troops: Sell, sell, sell our spanking new 'Cloud OS'

Microsoft has flexed its on-premises software expertise and armed 25 IT service providers with Redmond technology – so they can snatch back customers lured by siren calls emanating from Amazon Web Services. The new "Cloud OS Network" involves Microsoft dispersing its "Cloud OS" technology among a slew of resellers, distributors …
Jack Clark, 12 Dec 2013
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Crapita ITS stomps pay rise hope, flushes 2012 bonuses

Cost-cutting Capita IT Services (ITS) has warned staff that bonuses will once again be shelved and salaries frozen in 2012. The integrator called for voluntary redundancies before Christmas and kicked off austerity measures including a review of travel and subsistence across ITS and procurement of systems and services. In an …
Paul Kunert, 09 Mar 2012