Articles about Business Process Outsourcing

Good news! Your job's not going to the Philippines

Vietnam is now outsourcers' preferred host nation, but Bulgaria is making a tilt for the top spot, according to real estate outfit Cushman & Wakefield's annual “Business Process Outsourcing (BPO) and Shared Services Location Index”. The study (PDF) ranks nations by costs, risks and conditions, with a 50/20/30 weighting for …
Simon Sharwood, 22 Apr 2015

Philippines tech industries survive floods

To the west of the Philippines' capital, Manila, lies Laguna De Bay, a colossal freshwater lake that has just become the site of what can loosely be called maritime services startups. The new businesses sprung up weeks ago after the annual monsoon hit the Philippines harder than usual. The lake filled, then spilled into …
Simon Sharwood, 30 Aug 2012
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Capita ups turnover

Capita shares took a beating this morning, falling nearly four per cent, despite its posting strong prelim results. For the year ended 31 December, 2006, the company increased turnover by 21 per cent (16 per cent organic and five per cent thanks to acquisitions) to £1.74bn, and profits before tax were £200.1m an increase of 18 …
John Oates, 22 Feb 2007

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