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BT-owned ISP Plusnet fails to plug security hole on its customer signup page

Sheffield-based telco Plusnet isn't doing any of its new customers "proud" right now, after an anonymous source told The Register that the company was currently transmitting personal details over an unencrypted web page. The firm, which is owned by telecom giant BT, is asking interested subscribers to fill in a form online that …
Kelly Fiveash, 22 Jan 2014
Chelsea Charms. Pic from This Morning Facebook page

BT network-level STOCKINGs-n-suspenders KILLER arrives in time for Xmas

BT has flicked the switch on its promised network-level filter system in a move to swerve regulatory meddling from Whitehall. Next year, it will nag existing customers to make a choice about what content they want access to via BT's broadband network. The system will censor clumps of the web - such as pornography and self-harm …
Kelly Fiveash, 13 Dec 2013
Prime Minister David Cameron arrives alongside BT CEO Ian Livingstone (right) at Adastral Park, BT's global innovation and development centre in Ipswich, Suffolk

BT boss QUITS telecoms giant for front-bench gov job

Ian Livingston has quit the top job at BT, after being poached by Prime Minister David Cameron to take on a key trade and investment role for the government. The surprise announcement that Livingston will leave the national telco in September comes at an extremely busy time for BT - which is currently rolling out its fibre …
Kelly Fiveash, 19 Jun 2013
BT street cabinet

Sky asks Ofcom to unlock BT cabinets

Complaints about the competitive landscape in Britain's broadband model have led Ofcom to announce a review which may include enforcing unbundled fibre-to-the-cabinet (FTTC) access. Coming hard on the heels of a UK National Audit Office report that savaged the country's behind-schedule (particularly in rural areas) broadband …
The Register breaking news

BT: Ofcom's planned wholesale price cap? Just a smidge too tight

BT should slash its wholesale prices for competitors that access the former national telco's copper network, comms regulator Ofcom said today. Operators such as BSkyB and TalkTalk could then pass on those "real-terms" cost cuts to their customers, the watchdog added. Ofcom is proposing that BT's Openreach biz, which is subject …
Kelly Fiveash, 11 Jul 2013

BSkyB profit knocked by BT footie struggle and O2 broadband costs

BSkyB has felt the pinch from huge operating costs as it continues to battle with its pay-TV archrival BT and absorbs the buyout of O2's consumer broadband network. The giant media firm reported a jump in total revenue of £1.84bn for its first quarter this morning - up 7 per cent from £1.71bn in the same quarter a year ago. It …
Kelly Fiveash, 17 Oct 2013
Pigeon crapping on statue

BT's not at home to Mr Profit, but its lordly boss probably isn't too fussed

The past few weeks over at BT Towers have been busy, fraught and disruptive. But there was no ray of sunshine in the telecom giant's latest financial results out today. The company reported flat revenue growth and a significant decline in pre-tax profit this morning for the quarter that ended on 30 June. It pulled in total …
Kelly Fiveash, 25 Jul 2013
The Register breaking news

BT unleashes SIP licensing troll army

VoIP-to-PSTN termination providers and SIP vendors will be watching their inboxes for a lawyer's letter from BT, which has kicked off a taxing licensing program levying a fee on the industry, based on a list of 99 patents. As noted in Australian telco newsletter Communications Day, the move seems to have caught the VoIP industry …
EU Kids Online

BT tweaks WORDING of sex-ed web block after complaints

BT has adjusted the wording of one of its web-filtering categories, following The Register's story late on Friday when the telecoms giant admitted that UK parents who don't want their kids to seek advice about their sexuality online could block access over its network. However, while BT continues to offer that control to its …
Kelly Fiveash, 23 Dec 2013
The Register breaking news

SURPRISE! BT bags more gov broadband cash - this time in Bucks & Herts

BT continues to be the only telco winning any government cash to deploy its fibre network to the British countryside, after it confirmed today that it had won an £18m contract in Buckinghamshire and Hertfordshire. Meanwhile, the narrative about this particular win followed previous deals signed by BT in the past few months, …
Kelly Fiveash, 24 Jun 2013
The Register breaking news

BT pockets more gov broadband millions. This time: Lincolnshire

BT has inked a deal to roll out fibre broadband in Lincolnshire, scooping up yet more cash from the British government. The telecoms giant will deploy mainly fibre-to-the-cabinet technology for the rural county's council, and the work won't be completed until 2016. This follows on from other council jobs BT has won in what has …
Kelly Fiveash, 14 Mar 2013
The Register breaking news

BT buys Tikit, figures to flog tech to law firms

Directors at UK legal IT services outfit Tikit are set for a £4.5m windfall after telecoms giant BT agreed to buy the company on Wednesday morning. The cash deal valued at £64.2m was accompanied by a generous 17.5 per cent premium of 416 pence a share for Tikit. The company's closing price on Tuesday, prior to BT's announcement …
Kelly Fiveash, 14 Nov 2012

What's big, rich and goes down on you in every department? BT

BT admitted this morning that fiscal 2013 was a year of declining sales across every division, although profits were given a slight uplift due to cost cutting. The national telco told City slickers it closed its fourth quarter, ended 31 March 2013, on a low: revenue dipped two per cent on the same period a year ago to £4.78bn, …
Paul Kunert, 10 May 2013

BT broadband goes TITSUP - cripples Scots, Geordies, Northern Irish

Some of the telcos which depend on BT's network to offer broadband services to their customers have been reporting a major outage affecting thousands of people in the North of England, Northern Ireland and the two biggest cities in Scotland. ISP Zen Internet told its subscribers that BT's 20CN and 21CN circuits were currently …
Kelly Fiveash, 13 Dec 2012
The Register breaking news

BT links with Huawei raise national security concerns, say MPs

Chinese telecoms giant Huawei has dismissed claims that its technology, which is used by BT, is a threat to the UK's national security. The company was forced to defend itself today, after a parliamentary security and intelligence committee report attacked the civil service for failing to inform ministers of BT and Huawei's …
Kelly Fiveash, 06 Jun 2013
Acer Liquid Z2 and E1 Android smartphones

Acer aims low, gets into BT's trousers

At BT Tower in London this week, Acer was all smiles having secured positions for two of its recent smartphones on the BT Business mobiles roster. The Acer Liquid E1 and Z2 are both Android handsets running Jellybean and are pitched at BT biz customers whose pockets are not so deep. The Liquid E1 features a 4.5in 540 x 960-pixel …
Bob Dormon, 28 Jun 2013

Verizon, BT, Vodafone, Level 3 'let NSA jack into Google, Yahoo! fiber'

In October, NSA whistleblower Edward Snowden claimed Uncle Sam's spies tapped into the optic-fiber cables linking the data centers of Google and Yahoo! By intercepting this flow of information, agents were able to spy on folks' online activities on a massive scale. Google and Yahoo! insisted they did not hand over the keys to …
Shaun Nichols, 27 Nov 2013
The Register breaking news

Setanta, ESPN couldn't make UK footie TV work. How will BT Sport?

Having acquired the TV rights to top-flight sports for £736m, BT is to give much of it away to its broadband punters at no extra cost - or indeed to anyone who wants to pony up just a few quid a week. Last year, the telco shelled out millions for the rights to show 38 Premier league football matches live over a three-year period …
Andrew Orlowski, 10 May 2013
The Register breaking news

Zombie BT mobile patent emerges in hands of troll

A Delaware company called Steelhead Licensing has filed a world+dog lawsuit alleging infringement of a patent it acquired from BT. The list of defendants here includes Apple, AT&T, Deutsche Telekom, HTC, Kyocera, LG, NEC, Motorola, RIM, Sony and others. Carriers are included in the target list because their personal hotspot …
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Plunging BT sales hit every branch of the biz on way down

BT reported to the City this morning a total revenue fall of 6 per cent for the national telco's final three months of 2012. It said sales, excluding specific items relating to "regulatory decisions" on historic Ethernet pricing, hit £4.5bn during the period, down from £4.77bn a year earlier. Adjusted pre-tax profit climbed 7 …
Kelly Fiveash, 01 Feb 2013
The Register breaking news

BT and O2 ink deal to build mega 4G network

BT has reached out to its prodigal child O2 and offered to help build it a flashy new 4G network - for a few hundred million quid. It has signed a 10-year deal with O2 owner Telefonica UK to work on a 4G network which will be used by millions of O2 mobile customers. The deal is said to be worth around £500m over the next decade …
Jasper Hamill, 30 Apr 2013

BT slammed for FAILING to explain why its broadband investment has shrunk

BT's policy supremo was mauled this afternoon by MPs demanding to know why the telecom giant's investment in the UK's government-subsidised broadband deployment had dramatically shrunk. The company is the only telco to have won any of the taxpayer-funded Broadband Delivery UK (BDUK) contracts to roll out high-speed internet …
Kelly Fiveash, 17 Jul 2013
The Register breaking news

BT's 'six-month free broadband' offer is a big fat FIB - ads watchdog

BT misled customers by wrongly claiming that one of its broadband products was "free for six months", says Blighty's ad watchdog. This is the second time this year the national telco has been scolded by the Advertising Standards Authority (ASA). The offending press advert boasted that "the UK's most complete broadband package" …
Kelly Fiveash, 16 Jan 2013
The Register breaking news

BT to slap overalls on 1,000 new bods in fibre broadband boost

BT hopes to hire 1,000 engineers to pump high-speed fibre internet connections to street-side junction boxes, homes and businesses in Britain. The recruitment drive is part of the national telco's £2.5bn investment in its broadband network. BT said that once the jobs are filled, it will have 6,000 engineers working on the …
Kelly Fiveash, 07 Mar 2013
The Register breaking news

BT boss barks at TalkTalk for being 'copper Luddites'

BT boss Ian Livingston has blasted TalkTalk for grumbling about the cost of fitting fibre-optic broadband - and accused the budget ISP of clinging to its copper network. The chief exec took to the pages of the Daily Telegraph after TalkTalk complained the national telco was creating a monopoly due to the amount it charges to …
Kelly Fiveash, 08 Apr 2013

OK, so we paid a bill late, but did BT have to do this?

One of the pains of running a business is billing and cash collection, especially if your customers are big. It really doesn’t matter what you put on the quote or the invoice, they pretty much pay you when they feel like it, and 60 days is usually the quickest if you’re lucky. In effect, SMBs act in aggregate as an unwilling …
Dale Vile, 16 Sep 2013
The Register breaking news

BT denies spiralling engineer no-shows - Reg readers DISAGREE

BT has denied that its Openreach engineers are increasingly failing to turn up to fit or fix customers' broadband - even though complaints about the number of no-shows appears to be rising. In the past few months, more and more readers of The Register have complained to us that they've waited at home all day in vain for an …
Kelly Fiveash, 12 Mar 2013
The Register breaking news

Google whips out pocket cannon, fires VoIP patent sueball at BT

Google is suing BT in the US and the UK over allegations Blighty's national telco infringed four patents. The search giant typically leaves it to its Android phone-making pals, or its Motorola Mobility division, to drag rivals (read: Apple) into court over patents. But today, for the first time ever, it's seeking direct revenge …
The Register breaking news

BT ordered to pay £95m to rivals it overcharged for FIVE years

BT overcharged its rivals £95m between 2006 and 2011 - and will pay the excess back to TalkTalk, Virgin Media and others following an Ofcom probe. There were three investigations in total: one was triggered by Verizon UK, another by Cable & Wireless and the third by an aggregation of ISPs including TalkTalk and Sky. They all …
Bill Ray, 21 Dec 2012
The Register breaking news

BT to end traffic throttling - claims capacity is FAT

BT has claimed that it will kill off traffic management on its broadband service and stop capping usage limits on all but its entry-level products. From now until early June, its "Totally Unlimited Broadband" offering will be applied to BT's 16Mbps copper service for £16 a month, while Infinity customers can get their mitts on …
Kelly Fiveash, 04 Feb 2013
The Register breaking news

Ofcom probes BT over fibre pricing after repeated gripes from TalkTalk

Former jockey Dido Harding has convinced communications watchdog Ofcom to investigate BT, after the TalkTalk boss repeatedly complained about her rival's stranglehold on the fibre broadband market. The regulator opened a case on Wednesday to probe "alleged margin squeeze in superfast broadband pricing". The allegation is that BT …
Kelly Fiveash, 02 May 2013
The Register breaking news

BT Infinity customers hit by outages at 'third party peering network'

BT Infinity customers have been complaining about peering issues that have prevented some of them from accessing popular websites for nearly five days. And now, after some haranguing, the national telco has said sorry for the service disruptions its punters have been moaning about. BT said in a statement to The Register: We …
Kelly Fiveash, 09 Oct 2012
The Register breaking news

Somebody give BT a brolly: National telco blames RAIN for its pain

BT took a revenues pummeling during its second quarter ended 30 September by posting a 9 per cent decline to £4.47bn this morning. The national telco blamed the recession, regulation and even rain for its drop in sales during the three-month period. Apparently bad weather has meant a lot of expensive repairs. BT said pre-tax …
Kelly Fiveash, 01 Nov 2012
The Register breaking news

BT argues Ofcom is 'mistaken' on Ethernet price capping plan

BT has hit out at Ofcom over its plans to tighten control of pricing of the national telco's wholesale Ethernet services outside London and Hull by describing the decision to regulate high speed data links as a "mistake". The move came as Britain's communications watchdog notified the European Commission of its proposals to …
Kelly Fiveash, 25 Feb 2013
The Register breaking news

BT in £52m contract tussle: West Country bumpkins hit with broadband delay

A £52m government-subsidised superfast broadband project in rural parts of Somerset and Devon that was won by national telco BT has been delayed over "contract issues". "Significant" problems have arisen between the Connecting Devon and Somerset (CDS) programme and the telecoms giant that are yet to be resolved by either party …
Kelly Fiveash, 23 Jan 2013
BT

BT Vision to stream UKTV channels

UKTV, the BBC co-owned satellite and cable channel, is to open an IPTV stream through BT Vision. BT's customers will be able to subscribe to UKTV content or access programmes on a one-off basis. Toward the end of the year, a number of UKTV's channels - Watch, Dynamo and BBC repeat channel Gold - will themselves be streamed. …
Hard Reg, 23 Mar 2012

BT Engage IT overlord Thornhill slips off

BT Engage IT CEO John Thornhill is leaving the organisation after less than a year in the role, The Channel can reveal. Thornhill was head honcho of BT Business Direct and dabs.com, until last September when the two businesses merged with BT Engage IT and he was made overlord of the group He then oversaw restructuring activity …
Paul Kunert, 20 Jul 2012
The Register breaking news

BT scores £146 meellion more UK.gov cash to fibre up Balamory

BT is the only company still bidding for Broadband Delivery UK (BDUK) government funds after Fujitsu officially walked away from the process last week: unsurprisingly the national telco has won another fibre contract. This time, it's bagged a £146m government deal to deploy broadband networks in Scotland's sprawling Highlands …
Kelly Fiveash, 26 Mar 2013
The Register breaking news

BT's shock new wheeze: Make phone calls from smartphones

BT customers can now make calls over the internet from a smartphone app and have the cost added to their landline bill. The national telco's SmartTalk service is available for iOS and Android, and lets a landline customer register up to four users who can make calls that are added to that landline's bill, or deducted from the …
Bill Ray, 15 Jan 2013
The Register breaking news

BT inks 2 more gov-funded broadband deals

BT bagged two more government-subsidised broadband contracts on Wednesday, when it confirmed that work on those separate rural projects would not be completed until 2016. A pattern is now clearly emerging that shows communications minister Ed Vaizey was right to describe the Ministry of Fun's target to ensure all Brits get at …
Kelly Fiveash, 31 Jan 2013
The Register breaking news

BT broadband packs up again - second big outage in a fortnight

BT has once again suffered what appears to be a major network outage affecting what the company described as "multiple areas". A simple update on BT's customer status page currently reads: We're really sorry but we've got a problem at the moment affecting our broadband service, which means that some of our customers will be …
Kelly Fiveash, 05 Jul 2012
The Register breaking news

BT's 'unbeatable' Infinity broadband ads banned by ASA

BT has been collared by Blighty's advertising regulator, the ASA, which upheld four complaints brought against the telco giant. It ruled that BT's Infinity ads as shown on telly, published in the press and run online were misleading. The watchdog added that none of the commercials should appear in their current form again. …
Kelly Fiveash, 18 Apr 2012

BT Engage IT big boss goes on whistlestop tour of offices

BT Engage IT says its new chief exec has already done the rounds at the majority of its sites since taking control of the business a little more than a week ago. Richard Lowe was ushered into the big chair after John Thornhill left the telco two weeks ago, after 24 years of working in various roles there. There were claims from …
Paul Kunert, 30 Jul 2012
The Register breaking news

BT wins £33m Surrey council superfast broadband deal

BT has won more government funds to unfurl faster fibre-optic broadband cabling - this time in Surrey, after it beat two other rivals to the £33m contract. Small suppliers Briskona Ltd and ETDE Ltd were the other two firms to bid for the Surrey funds. Fujitsu, however, did not partake in that particular procurement process. The …
Kelly Fiveash, 12 Sep 2012
The Register breaking news

BT.com blats small privacy bug, ignores GAPING HOLE

BT has squashed a mild website privacy bug reported by a Reg reader - but the telco has refused to address a related issue that allows anyone to add paid-for features to any BT landline. The latter problem, described by the telco as a "customer convenience", can be exploited using just a property's postcode and phone number to …
John Leyden, 27 Nov 2012
The Register breaking news

BT in ad slapdown after 'misleading' punters on fibre deployment dates

BT has been rapped by the UK's advertising watchdog, which found that the national telco had "misled" customers about when its broadband products would be available in their areas. The Advertising Standards Authority upheld complaints submitted by 15 people, who griped about BT because its "availability checker" website for its …
Kelly Fiveash, 09 Jan 2013
The Register breaking news

Major London problem hits BT broadband across southeast

BT is struggling to get its broadband service up and running in parts of the capital and across the southeast of England this afternoon, after the telecoms giant was hit by a massive outage. The company has coughed to a "serious incident" and is currently broadcasting its woes on Twitter. BT is in fact fielding messages from …
Kelly Fiveash, 21 Jun 2012

BT outage kills phone lines in Eastbourne and Brighton

BT phone lines were down for 20,000 customers in Brighton and Eastbourne this morning, cutting phone contact to businesses and homes and even preventing a patient from getting through to the Royal Sussex County Hospital. A power cut in the Eastbourne Telephone exchange caused the landline outage that was first logged just after …
Anna Leach, 09 May 2012
The Register breaking news

Psst, wanna block nuisance calls? BT'll do it... for a price

BT's latest phone, the BT6500, can prevent spammers from getting through to the harassed householder, forwarding them to an integrated answerphone - so BT still gets paid, of course. The householder will have to check those messages regularly though, as any caller withholding their Caller ID could end up there too, along with …
Bill Ray, 08 Feb 2013
The Register breaking news

BT copper-cable choppers cop 16 months in the cooler

Two men have been jailed for 16 months for nicking large volumes of copper cable from BT's network. The pair posed as workmen to swipe the metal, cutting off telephone and internet connections to hundreds of homes and businesses. Daryl Carslake, 30, and Gavin Marriott, 28, both of Epsom, Surrey, were sentenced at Southwark Crown …
John Leyden, 12 Feb 2013