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Articles about British Gas

British Gas Twitter account hijacked by mystery phishermen

An official British Gas Twitter account was hacked over the weekend as part of a phishing scam designed to harvest Twitter login credentials. The account @BritishGasHelp, which is normally geared towards helping people with boiler breakdowns and other queries, was taken over to push a series of ostensibly jokey tweets. The …
John Leyden, 23 Jun 2014
frustration_anger_irritation_annoyance pain

British Gas 'in talks' to outsource tech services desk, whispers insider

British Gas has dropped a bombshell among its techies after informing them of plans to outsource some or all of its service desk. The erstwhile methane monopoly gathered the IT squad in Staines yesterday to deliver the good news that they could be looking for a job elsewhere. "In a hastily announced IT staff meeting," said one …
Paul Kunert, 02 May 2014

British Gas applies to wind up UK colo outfit Alphadex

British Gas has filed a petition to wind up UK colocation outfit Alphadex. It's the second time Alphadex has found itself in trouble in recent weeks. In early March it experienced significant outages, drawing understandable ire from its users. The company has since explained the incident as having been caused by “unsecured …
Simon Sharwood, 09 Apr 2014

Alphadex fires back at British Gas with overcharging allegation

British colocation outfit Alphadex says British Gas is refusing to discuss what it believes are errors in its bills and says that dispute, rather than any financial weakness, is behind the energy company's petition to wind it up. Alphadex sent The Reg the following statement. "With regards to the winding up petition from …
Simon Sharwood, 10 Apr 2014

British Gas robo home remote gets itself into hot water

Energy has been in the news again lately, but not in the way that suppliers would favour. On Tuesday, opposition leader Ed Miliband promised to freeze energy prices for 20 months if Labour made it into power. It’s a message British Gas was keen to forget as it announced its renewed commitment to the connected home in London …
Bob Dormon, 26 Sep 2013
The Register breaking news

Wow! British Gas bungs a million remote-controlled sales-droids in UK homes

One million UK homes now have a "smart meter" from British Gas. The rollout may save each household £65 a year and feed £14bn into the economy, but most importantly, it will save British Gas money. The energy giant led the way towards the mandated smart-meters, relying on mobile phone networks to communicate with the new power …
Bill Ray, 26 Jul 2013
The Register breaking news

British Gas parent to grab £500m North Sea gas tax break

The government has announced a new tax relief for operators of shallow-water gas fields in the UK Continental Shelf, ahead of its planned long-term gas strategy to be published this autumn. Its new £500m field allowance would, the government said, secure future investment in North Sea gas and create jobs. Centrica, the parent …
OUT-LAW.COM, 02 Aug 2012
The Register breaking news

British Gas bets you'll pay £150 for heating remote control

Following a trial run in the homes of 10,000 of its customers, British Gas has now launched its home-automation play: the Remote Heating Control, which will set you back £150. But for kit-provider AlertMe, the RHC could be more Trojan Horse than money-saving tech. The Remote Heating product connects wirelessly to the thermostat …
Bill Ray, 09 Jul 2012
channel

Accenture denies British Gas 'millions of errors' billing system claim

Accenture has hit back at British Gas by saying allegations that a billing system, implemented by the consultancy firm, was riddled with “millions of errors” were “inaccurate”. As we reported yesterday, a preliminary appeal brought by Accenture against British Gas was rejected on 2 August, after a High Court judge ruled that a £ …
Kelly Fiveash, 10 Aug 2010
The Register breaking news

British Gas signs Voda so meters can snitch direct

British Gas is to upgrade two million meters to call home with automated readings - but this isn't just about making the gas man obsolete. Automatic meter reading is a great thing - estimated bills are a constant headache for those of us too lazy to read our own meters - but the infrastructure proposed by British Gas goes way …
Bill Ray, 30 Mar 2010
The Register breaking news

British Gas sues Accenture

British Gas is suing Accenture for £182m in costs connected to the failure of a new billing system put in place by the consultants in 2006. Problems with the system led to a massive increase in complaints against the gas supplier. Centrica, British Gas's parent company, has already written off £200m due to problems with the …
John Oates, 12 May 2008
Anthony Wedgwood Benn MP

Tony Benn, daddy of Brit IT biz ICL and pro-tech politician, dies at 88

Tony Benn, the modernising Labour MP who tried to pit British technology against US giants has died at the age of 88. It was Benn, a minister in two Labour governments during the 1960s and 1970s, who created ICL (International Computers Limited) to take on the growing might of IBM. It was mainframes at dawn in the post-war …
Gavin Clarke, 14 Mar 2014
Apple Homekit prototype pics?

Home automation while it's hot: Winter warmth for lazy technophiles

Home is not just a place for the family; it's also becoming a place that tech companies are fighting over as they scramble to develop home automation equipment for lazy savvy suburbanites. Video clip of TV sitcom character Frank Spencer catastrophically failing to engage with an automated home. 1980s vintage clip. Of course, …
Nigel Whitfield, 24 Jun 2014
homeless man with sign

British Gas security scare as payments page springs a leak

A British Gas website that allows homeowners to pay bills leaves consumers exposed by inviting them to submit credit card information across an unencrypted link. Consumers logging on to pay their bills through house.co.uk initially go through a secure server. But once they create an account and login they may be transferred to …
John Leyden, 04 May 2007

How d'ya make a JPMorgan banker cry? Ask him questions on Twitter

Twitter trolls have sent a grosse fromage from JPMorgan scuttling back to his ivory tower after hijacking a public question and answer session. The world was asked to send questions to Jimmy Lee, vice chairman of the bank, using the hashtag #AskJPM. But a mob of trolls quickly commandeered the session, bombarding Lee with abuse …
Jasper Hamill, 14 Nov 2013
Suitcase bulging with cash

This is how I set about making a fortune with my own startup

I'm not a brilliant businessman nor a star academic nor a rocking developer, but I'm reasonable at a couple of those things and currently have a well-paid contract in the City (i.e. banking) where I have spent most of the last 20 years in a variety of BigCos. So why would I give it all up to save the planet and have fun, and …
Dell's Converged Blade Data Center stack

Hack-smacked Alphadex bought by iRack Ltd ... or is that Networks Ltd?

Brit data hosting biz Alphadex has been rescued from administration and bought up by a new firm, though there seems to be some confusion over just which firm is its white knight. Alphadex, which went into administration after British Gas issued a winding up petition for unpaid bills last month, said in an announcement on its …
The Register breaking news

British Gas warns punters about rogue diallers

British Gas is writing to all of its 400,000 telephone customers warning them about rogue dialler scams that hijack their computers and run up huge phone bills. The leaflets are being sent to British Gas's home phone customers with advice on what premium rate numbers are, how to spot them on bills and how to complain to the …
Tim Richardson, 19 Aug 2004
The Register breaking news

New smart meter tells Brits exactly what they already know

We're all going to be much richer thanks to British Gas, which will push kit from Cambridge startup AlertMe into 10,000 homes this summer. The rollout will reach the rest of the energy giant's ten million customers in the autumn. Not that AlertMe is guaranteed to be supplying all the kit, which will integrate with smart meters …
Bill Ray, 24 May 2012
Oracle

Software upgrade KOs gas shipping auction system

A botched Oracle upgrade last Sunday has denied access to an online trading system used to sell space on the UK gas pipeline network. Fax machines have been running hot all week as every transaction has had to be entered manually. The Gemini system at the centre of the affair doesn't control movements of gas, nor is it used to …
Lewis Page, 26 Oct 2007
VW's e-Up is a small car

Gid E-Up? Vulture's claw presses pedal to metal on VW's 'leccy motor

After the driving the Citroen C-Zero, the Volkswagen e-Up! is a fantastically different experience. It shouldn’t be quite so much better, as the VW is cheaper (£19,704 as opposed to £21,216 – both prices including rebates) yet while the Citroen is clearly engineered to a price – albeit a typically electric twice the internal …
Simon Rockman, 25 Jun 2014
C-zero

Silent, spacious and... well, insipid: Citroën's electric C-Zero car

French car manufacturer Citroën's logo represents the pioneering gear system designed by André Citroën. The company has a long history of innovation from the Traction Avant to the amazing DS – so is Citroën's C-Zero electric car similarly pioneering? A smart Hoxton cafe, not really an electricity showroom All that electricity …
Simon Rockman, 10 Jun 2014
globalisation

Judge rejects Accenture appeal against £182m lawsuit

A preliminary appeal brought by Accenture against British Gas was rejected last week, after a judge ruled that a £182m lawsuit connected to the failure of a new billing system shouldn’t be obstructed. As a result of that ruling the case will now be heard in court in October next year. It was first brought by British Gas in May …
Kelly Fiveash, 09 Aug 2010
The Register breaking news

New UK 'leccy meters remotely run via Voda 2G

British Gas is to deploy meters with embedded mobile phones, and Zigbee networking, to ensure we know how much electricity we're using, and they do too. The smart meters use Vodafone's 2G network to send back readings and allow British Gas to see exact levels of 'leccy consumption at any time, while the Zigbee connectivity …
Bill Ray, 31 Aug 2011
The Register breaking news

Windfall taxing big oil: how to make the gas crisis worse

There's something about the oil business that turns even intelligent people into frothmouthed loons: they're raping the planet, shafting Joe Sixpack or, from the other side, insisting that the drill in every back yard is the very definition of America. I realise that in the middle of an election that the small still voice of …
Tim Worstall, 13 Aug 2008
The Register breaking news

Cambridge boffins bag big-time backers for White Space standard

Neul, the Cambridge White Space start-up staffed by some of the UK's top radio boffins, has managed to pick up some serious backers for its new Weightless protocol. A new special interest group backed by ARM, CSR and Vodafone-owned Cable & Wireless Worldwide will be pushing the UK to the forefront of M2M, plugging everything …
Bill Ray, 05 Nov 2012
The Register breaking news

Storing punters' till receipts? UK.gov wants you to hand it over

Businesses that electronically store personal data about consumers may be required to make some of that information available to those individuals "in a machine readable format" if plans under consideration by the government are followed through. The Department for Business, Innovation and Skills (BIS) is consulting on whether …
OUT-LAW.COM, 03 Aug 2012
The Register breaking news

Google and co join gov's identity marketplace

Google is among 26 companies that have signed up to the government's latest effort to create a British business sector out of the handling of private data and an individual's online identity. data_eye_midata_logo The logo depicts the comforting eye of Sauron midata... UK.gov prefers to cast this agenda as part of its push to …
Kelly Fiveash, 03 Nov 2011
Reading tape LEO II computer, photo: Science Museum / SSPL

Blighty's revolutionary Cold War teashop computer - and Nigella Lawson

The Victorian offices were bulldozed long ago for a stack of flats and mirrored offices, and there's not a single indication to the significance of this site - or what happened here. This isn't the scene of a lost battle, and the bones of a missing Plantagenet king do not slumber beneath the car park serving the offices. Sixty- …
Gavin Clarke, 27 Mar 2013
Toyota Prius Plug-in Hybrid car

Toyota Prius Plug-in Hybrid car review

Extended electric-only driving range has been a long time coming to hybrid cars but with the arrival of the Vauxhall Ampera and now Toyota’s Prius Plug-in the breed may finally shake off the reputation of vehicles that only exist because Americans don’t like diesels. Toyota Prius Plug-in Hybrid car The mains attraction: Toyota' …
Alun Taylor, 29 Oct 2012
Sinclair QL

Sinclair’s 1984 big shot at business: The QL is 30 years old

In May 1983, Sinclair Research Managing Director Nigel Searle began briefing the press about the successful British micro maker’s next big release. It was 13 months after the company had launched the Spectrum and although that machine had become a huge success, punters and market-watchers were keen to hear about what Sinclair …
Tony Smith, 12 Jan 2014
arrow pointing up

Debt collection can be harassment, rules court

A woman who took a case for harassment against British Gas has won a settlement from the company. One legal expert said that the case should act as a warning to all firms to make sure their debt collection and complaint handling operations communicate. Lisa Ferguson took the energy giant to court over a string of threatening …
OUT-LAW.COM, 26 Feb 2009
The Register breaking news

Epic fails

Remember this comment about a particular project somewhere in the Middle East? “There are known knowns; there are things we know that we know. There are known unknowns; that is to say, there are things that we now know we don’t  know. But there are also unknown unknowns; there are things we do not know we don’t know.” You …
Ken Young, 29 Nov 2010
Cloud_Computing

Year of the cloud? Not until it can shield world's Mitnicks

Kevin Mitnick has a problem. As the world's number one hacker and the first to be sent to prison for hacking - a whopping sentence for his crimes - his website is an obvious target for script kiddies looking to make their mark. Back in 2009, AT&T dumped Mitnick from its mobile services because, according to him, they couldn't …
Dabbsy

Laptop computers are crap

Occasionally, the crumbs scavenged by the Dabbs clan are supplemented with purchases from a local food emporium, the expenditure being partly funded by product reviews that I submit to El Reg. El Reg, by the way, is a real person in a kind of virtual concept common to all omnipresent beings. The last time I was granted an …
Alistair Dabbs, 13 Apr 2012
The Register breaking news

Bosses swear data protection oath

The heads of several public sector organisations, but none from central government, have signed a promise to protect personal information. Richard Thomas, the information commissioner, launched the 10 point Personal Information Promise on 28 January 2009. Those signing have pledged to "go further than just the letter of the law …
Kablenet, 30 Jan 2009
Flag United Kingdom

Revenue IT boss gets top job

Her Majesty's Revenue and Customs' IT boss Steve Lamey has been promoted to chief operating officer. Deepak Singh is taking over the IT job on an acting basis. Lamey was formerly head of IT at British Gas. He started at Customs and Excise in 2004, just ahead of the merger with HM's Revenue in early 2005. He was in the hot …
John Oates, 17 Oct 2007
The Register breaking news

OneTel for sale

Centrica - which owns British Gas - has confirmed it plans to flog-off its OneTel telecoms business. The UK utility wants to concentrate on its energy operations and will use the cash from the sale of OneTel to invest in this business. In a statement today the company said: "Although the ability to offer a telecoms solution to …
Tim Richardson, 15 Sep 2005
The Register breaking news

Centrica buys Telco Global for £43m

Centrica, the giant outfit behind the One.Tel and British Gas Communications telecoms brands,has forked out £43m to acquire Telco Holdings Ltd. Operating under the Telco Global brand, Enfield-based Telco Holdings has 238,000 residential fixed lines customers, 11,000 business customer and around 10,000 mobile business users. …
Tim Richardson, 24 Sep 2004
The Register breaking news

DVLA, Tiscali, Barclays rake in phoneline cash

Which? magazine has produced a list of 30 companies and organisations it found to be using high-rate numbers such as 0870 and 0845, including the DVLA which apparently made £3.4 million last year from punters calling in. The list includes Tiscali, Barclays Bank, British Gas and the TV Licensing authority as well as the DVLA. …
Bill Ray, 29 May 2008
The Register breaking news

Onetel still looking for a buyer

Centrica is still looking to flog its Onetel phone business despite earlier reports that the utilities giant - which also owns British Gas - had failed to find a buyer. Earlier this month reports surfaced that the company was on the verge of scrapping the sale of its OneTel telco operation after failing to receive a decent bid …
Tim Richardson, 16 Dec 2005
The Register breaking news

BT under spotlight to hack standing charges

British Telecom came under pressure from the Commons yesterday to ditch standing charges on residential lines. Forty MPs were reported to have signed an early day motion demanding the phone operator scrap line rental, according to the Evening Standard. If successful, this would chop £27.77 from a quarterly bill and follow in the …
Linda Harrison, 25 Jan 2000
The Register breaking news

Carphone swallows Onetel, Tele2

The Carphone Warehouse is splashing out more than £150m to acquire Onetel and Tele2 as part of ambitious plans to challenge the dominance of UK telco BT. Once the deals are completed both companies will be rebranded to Carphone's TalkTalk phone service giving its 2.4m voice punters the ability to call one another for free. And …
Tim Richardson, 19 Dec 2005
The Register breaking news

Onetel hooks up to unbundled broadband

Onetel is to ditch BT as its supplier of wholesale broadband following a deal with local loop unbundling (LLU) outfit Easynet. Part of the Centrica Group - which also operates under the British Gas and Scottish Gas brands - Onetel has some 70,000 broadband punters. Following the deal with Easynet some 20,000 punters look set to …
Tim Richardson, 01 Aug 2005
channel

Centrica wants you

Utility group Centrica is looking to recruit as many as 300 hundred people to bolster its IT department. The firm is looking for CRM specialists, particularly people with experience developing and maintaining SAP and Siebel systems for call centres. The utility is also looking for people with good integration and Microsoft …
John Oates, 30 Mar 2005
The Register breaking news

Shortlist for privacy 'Oscars' announced

The shortlist for this year's Big Brother awards for nasty privacy invaders has been released. The awards include: Worst Public Servant, Most Invasive Company, Most Appalling Project, Most Heinous Government Organisation and Lifetime Menace Award - now renamed the David Blunkett Lifetime Menace Award. Pressure group Privacy …
John Oates, 05 Jul 2004
Flag United States

Carphone Warehouse mounts US invasion

Carphone Warehouse will crash into the US mobile market this year, with a big expansion of its Best Buy Mobile joint venture. The firm has been taking tentative steps in mobile stateside with a five month trial in a few of the retail behemoth's outlets. Up to 200 Best Buy stores will now play host to Carphone Warehouse-run " …
Warning: aircraft

Ryanair check-in site exposes data

Ryanair's online check-in service fails to ensure users submit confidential details across a secure connection. As a result, travellers are invited to send confidential data across an unencrypted link. "I checked every step when checking into a recent flight from Luton to Dublin to attend a funeral. At no point is SSL used, …
John Leyden, 24 May 2007
The Register breaking news

Small firms to get ‘better protection’ with new patents bill

Small businesses should soon be provided with better protection for their ideas under a new Patents Bill, the government has announced. Ministers said the Bill will give small firms greater ability to enforce patent rights and will boost innovation. The new Bill will: Enable the Patents Office to provide an independent non- …
Startups.co.uk, 20 Jan 2004
The Register breaking news

Centrica buys iomart broadband ops

Scottish ISP iomart has sold its broadband business to Centrica for £2 million. The company's support centre in Stornoway, 40 staff and 2,750 customers will be transferred to Centrica as part of the deal. In return Centrica - which trades under the brands of the AA, British Gas/Scottish Gas, Goldfish and One.Tel - picks up a …
Tim Richardson, 09 Jan 2002