Articles about British Gas

Welders wearing protective clothing fixing welding and grinding industrial construction oil and gas or water and sewerage plumbing pipeline outside on site. Photo by Andrea Slatter/Shutterstock

British Gas wins pre-paid smart meter patent lawsuit

British Gas has won a patent infringement claim brought against it by Smart-Tech, the holder of a certain smart meter patent. Had BG lost, it would have had to pay out tens of millions of pounds in royalties. The case, heard in May in London's High Court, revolved around a Meter-Tech patent filed in the year 2000 titled “A …
Gareth Corfield, 28 Sep 2016
flames

Burned: British Gas customer info hits Pastebiin

British Gas has 'fessed up that customer data posted to Pastebin was genuine, but believes payment details were not exposed. The BBC says it's seen an e-mail sent to customers about the privacy breach, which the energy company says was not due to a breach of its own systems. “I can assure you there has been no breach of our …

British Gas Twitter account hijacked by mystery phishermen

An official British Gas Twitter account was hacked over the weekend as part of a phishing scam designed to harvest Twitter login credentials. The account @BritishGasHelp, which is normally geared towards helping people with boiler breakdowns and other queries, was taken over to push a series of ostensibly jokey tweets. The …
John Leyden, 23 Jun 2014
Man wrinkles his eyes in an expression of pain, annoyance or dsicomfort

British Gas 'in talks' to outsource tech services desk, whispers insider

British Gas has dropped a bombshell among its techies after informing them of plans to outsource some or all of its service desk. The erstwhile methane monopoly gathered the IT squad in Staines yesterday to deliver the good news that they could be looking for a job elsewhere. "In a hastily announced IT staff meeting," said …
Paul Kunert, 2 May 2014

British Gas robo home remote gets itself into hot water

Energy has been in the news again lately, but not in the way that suppliers would favour. On Tuesday, opposition leader Ed Miliband promised to freeze energy prices for 20 months if Labour made it into power. It’s a message British Gas was keen to forget as it announced its renewed commitment to the connected home in London …
Bob Dormon, 26 Sep 2013
The Register breaking news

Wow! British Gas bungs a million remote-controlled sales-droids in UK homes

One million UK homes now have a "smart meter" from British Gas. The rollout may save each household £65 a year and feed £14bn into the economy, but most importantly, it will save British Gas money. The energy giant led the way towards the mandated smart-meters, relying on mobile phone networks to communicate with the new power …
Bill Ray, 26 Jul 2013
The Register breaking news

British Gas bets you'll pay £150 for heating remote control

Following a trial run in the homes of 10,000 of its customers, British Gas has now launched its home-automation play: the Remote Heating Control, which will set you back £150. But for kit-provider AlertMe, the RHC could be more Trojan Horse than money-saving tech. The Remote Heating product connects wirelessly to the …
Bill Ray, 9 Jul 2012
The Register breaking news

New smart meter tells Brits exactly what they already know

We're all going to be much richer thanks to British Gas, which will push kit from Cambridge startup AlertMe into 10,000 homes this summer. The rollout will reach the rest of the energy giant's ten million customers in the autumn. Not that AlertMe is guaranteed to be supplying all the kit, which will integrate with smart meters …
Bill Ray, 24 May 2012
The Register breaking news

New UK 'leccy meters remotely run via Voda 2G

British Gas is to deploy meters with embedded mobile phones, and Zigbee networking, to ensure we know how much electricity we're using, and they do too. The smart meters use Vodafone's 2G network to send back readings and allow British Gas to see exact levels of 'leccy consumption at any time, while the Zigbee connectivity …
Bill Ray, 31 Aug 2011
channel

Accenture denies British Gas 'millions of errors' billing system claim

Accenture has hit back at British Gas by saying allegations that a billing system, implemented by the consultancy firm, was riddled with “millions of errors” were “inaccurate”. As we reported yesterday, a preliminary appeal brought by Accenture against British Gas was rejected on 2 August, after a High Court judge ruled that a …
Kelly Fiveash, 10 Aug 2010
globalisation

Judge rejects Accenture appeal against £182m lawsuit

A preliminary appeal brought by Accenture against British Gas was rejected last week, after a judge ruled that a £182m lawsuit connected to the failure of a new billing system shouldn’t be obstructed. As a result of that ruling the case will now be heard in court in October next year. It was first brought by British Gas in May …
Kelly Fiveash, 9 Aug 2010
The Register breaking news

British Gas signs Voda so meters can snitch direct

British Gas is to upgrade two million meters to call home with automated readings - but this isn't just about making the gas man obsolete. Automatic meter reading is a great thing - estimated bills are a constant headache for those of us too lazy to read our own meters - but the infrastructure proposed by British Gas goes way …
Bill Ray, 30 Mar 2010
arrow pointing up

Debt collection can be harassment, rules court

A woman who took a case for harassment against British Gas has won a settlement from the company. One legal expert said that the case should act as a warning to all firms to make sure their debt collection and complaint handling operations communicate. Lisa Ferguson took the energy giant to court over a string of threatening …
OUT-LAW.COM, 26 Feb 2009

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