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Articles about Blunder

Did a date calculation bug just cost hard-up Co-op Bank £110m?

A programming blunder appears to have landed the cash-strapped Co-op Bank an unexpected bill for £110m. In its financial report [PDF] for 2013, which last week revealed a £1.3bn loss, the bank said it had to stump up nine-figure "costs relating to breaches of the Consumer Credit Act". Specifically, the scandal-hit bank noted: " …
Gavin Clarke, 15 Apr 2014
The Register breaking news

Big Brother refunds Facebook credits after vote crash blunder

Ofcom has let Channel 5 off the hook after it agreed to let Big Brother viewers carry over surplus Facebook credits, or get a refund, if they were unable to vote in the show's evictions. The last series of Big Brother was a UK telly first by accepting votes through the use of paid-for Facebook credits. However, these had to be …
Bill Ray, 06 Mar 2012

BT at last coughs to 'major outage' after broadband went titsup across UK on Sat

BT was hit by a huge DNS outage on Saturday morning but the telecoms giant was very slow to respond to customer complaints, it has been claimed. A DNS flaw downed BT's network across Blighty, according to anecdotal reports on Twitter. But the one-time state monopoly was very sluggish to respond to gripes from subscribers who …
Kelly Fiveash, 30 Jun 2014
The Register breaking news

Telstra shutters customer self-service site after security blunder

Several sharp-eyed readers have pointed El Register to the latest corporate security howler in Australia: Telstra’s customer self-service site has had to be shut down after it sprayed sensitive customer data to the world at large. First reported on the Australian broadband discussion site Whirlpool (original post here) and then …
Houses of Parliament in night-time

Universal Discredit: Gov admits Treasury HASN'T signed off biz case

Iain Duncan Smith's Department for Work and Pensions scrambled to dismiss comments made by the government's head of the civil service late on Monday, after Sir Bob Kerslake told MPs that the Treasury had yet to make the business case for the widely derided Universal Credit programme. The chair of the Public Accounts Committee, …
Kelly Fiveash, 08 Jul 2014
The Register breaking news

Burglar cuffed after crime scene MySpace blunder

A Florida teen was arrested for burglary after he left himself logged into his MySpace account at the scene of the crime. According to multiple news accounts, a caretaker for a home on Sugarloaf Key called 911 on Sunday after seeing someone sitting on a couch inside the house. By the time police arrived, the home was unoccupied …
Dan Goodin, 08 Nov 2010

Accounts probe stings IT distie giant Tech Data on the bottom line

The residual effects of Tech Data's accountancy blunder have emerged in the distribution goliath's figures for the first quarter of its new fiscal year. While the numbers published today show rising sales, profits – hit by a series of charges including a $12.2m cost related to the accounts cock-up – are well off the pace. Tech …
Paul Kunert, 29 May 2014
Angry woman on mobile

Misery for Virgin Media mobe customers over mysterious 'EE data centre gaffe'

An unknown number of Virgin Media customers, who have been complaining about a shocking mobile service for at least the past fortnight, are being asked to wait for EE to resolve a technical blunder at its data centre. Gripes about new SIM cards that were recently issued by Liberty Global-owned Virgin Media have spiked in recent …
Kelly Fiveash, 13 Sep 2014

World's Raspberry Pi supply jammed in factory blunder

Shipments of the long-awaited and heavily fought over Raspberry Pi boards could be delayed thanks to a manufacturing cock-up. The assembly lines churning out the first 10,000 units used the wrong kind of RJ45 networking jack, according to the team behind the $35 Linux computer, and the parts will need to be replaced before they …
Chris Williams, 08 Mar 2012
The Register breaking news

Yahoo! director! bows! out! after! CEO! CV! blunder!

The Yahoo! director who led the search for CEO Scott Thompson has said she won't be standing for re-election to the board as a new committee is appointed to look into his padded CV. Patti Hart, whose educational background also had a discrepancy revealed by activist investor Third Point, said that "after careful consideration" …

Virgin Media so, so SORRY for turning spam fire-hose on its punters

Virgin Media has apologised for a blunder that resulted in some of its customers being bombarded with a deluge of emails. The broadband biz emailed Brits who use its virgin.net email service, which is provided by Google, to warn them of some changes: from the end of April, Virgin Broadband customers won't be able to log into …

Plusnet goes titsup for spectacular hour-long wobble

Plusnet's broadband and phone service is slowing coming back to life, after the telco's network suffered a nasty hour-long outage this morning. The BT-owned firm did not cough to the cause of the downtime, which struck customers at 9:30am, but it did confirm that subscribers would struggle to get online. Anecdotal reports on …
Kelly Fiveash, 04 Mar 2014
The Register breaking news

GCHQ commits schoolboy security blunder

Exciting news from UK spooks at GCHQ - it's the new and improved "Guidance document on use of Smartphones in Government". The only problem with this riveting press release from GCHQ is that someone forgot to use the bcc function - instead, the message reveals the email address of every journalist on the list. The list comes from …
John Oates, 11 Apr 2011
Daily Star

Daily Star is sorry for Grand Theft Auto Raoul Moat blunder

Last week the Daily Star published the sensational scoop that Rockstar Games was prepping Grand Theft Auto Rothbury, inspired by the murderer Raoul Moat. It was a hoax of course, but it would be much too kind to describe the Star as a victim. The paper compounded its error by mocking up a fake cover (see here) and by soliciting …
Drew Cullen, 26 Jul 2010

Five unbelievable headlines that claim Tim Berners-Lee 'INVENTED the INTERNET'

Newspapers and blogs are quite rightly back-slapping Brit inventor Tim Berners-Lee today – the man who brought the world wide web to the, er, world 25 years ago today. It's a pity, then, that mainstream publications continue to stumble over the concept by lazily and wrongly saying that Berners-Lee birthed the internet. Sub- …
Kelly Fiveash, 12 Mar 2014

British and European data cops probe Facebook user-manipulation scandal

UK and Irish data watchdogs are investigating claims that Facebook failed to seek the consent of its users before allowing researchers to manipulate their emotions via newsfeed meddling. The Register asked the office of the UK's Information Commissioner if it planned to probe Facebook following widespread criticism of its …
Kelly Fiveash, 01 Jul 2014

Oracle: That BUG in our In-Memory Option will be fixed in October

After much back-and-forth on blogs, Twitter, and online forums, Oracle has admitted that there is a bug that can cause its new in-memory database option to be reported as being in use when it's not, although the actual risk it poses remains unclear. As reported by The Register last week, database pro Kevin Closson was the first …
Neil McAllister, 31 Jul 2014

Stephen Fry MADNESS: 'New domain names GENERATE NEW IP NUMBERS'

Autocue extraordinaire Stephen Fry has cheerily claimed new domain registrations "generate new IP numbers which so far show no sign of giving out". He blogged the explanation while celebrating being the first person in Blighty to sign up for a .uk domain. Dot-UK registry Nominet has not challenged Fry's latest boob, even though …
Team Register, 10 Jun 2014
A hash

EBAY... You keep using that word 'ENCRYPTION' – it does not mean what you think it means

Confusion reigns over whether or not the 145 million "encrypted" user account passwords swiped from eBay can be practically cracked by crooks. A day has passed since the online tat bazaar admitted its customer database was hacked back in February, and the method of encryption is still not known. We do know what wasn't encrypted …
John Leyden, 22 May 2014
The Register breaking news

'PENDING LARRY QUOTE' - Google financials dunder blunder

This was the week some Googler's finger slipped at just the wrong moment, sending its rather worrying financial results out a mite too early. The Chocolate Factory's third quarter profits were much lower than expected and its revenue, famed for continued growth, has slowed down. It was quite clear that the early release was a …

Revealed: How Microsoft DNS went titsup globally on Xbox One launch day

Microsoft's major outage last week was caused by a policy rollout that derailed its own DNS servers – a blunder that also downed some of the tech giant's internal services. The outage hit on Thursday, during which key websites such as Xbox.com and Outlook.com were knocked over, connectivity to the Office 365 online software …
Jack Clark, 25 Nov 2013

Friends don't let friends use Internet Explorer – advice from US, UK, EU

Microsoft has warned of a new security flaw in all versions of its Internet Explorer web browser for Windows PCs. A patch has yet to be released for the crocked code. Vulnerability CVE-2014-1776, to give the problem its formal name, allows miscreants to hijack at-risk Windows computers. It's all due to “the way Internet Explorer …
Simon Sharwood, 27 Apr 2014
Homer Simpson reading on PC

Cambridge Assessment exams CHAOS: Computing students' work may be BINNED

Budding tech teens - who have taken close to 40 hours of Computing GCSE controlled assessments - face the agony of seeing some of their work scrapped by a leading Brit exam board, after it said it was withdrawing tasks for key units amid cheating claims. Awarding body the OCR, which is part of Cambridge Assessment, had posted an …
Kelly Fiveash, 01 Jul 2014

ZOMBIE apocalypse! The 'LIVING DEAD' are HERE – Fox News confirmed it

Within the past hour, Fox News declared today is "World Zombie Day", and urged us all to "bring out the living dead" in an online cock-up. Initially it was feared the US news outlet's website had been hacked and defaced – but the broadcaster was quick to blame an "internal production problem" for the gaffe. The Fox News web …
Shaun Nichols, 05 Nov 2013

KCOM-owned Eclipse FAILS to cover up the password 'password'

A Register reader has exposed another privacy howler at KCOM - this time involving its Exeter-based ISP Eclipse Internet, which displays passwords in plain text to users via a webpage. Customers who log in to their personal Eclipse user site are somewhat surprisingly shown the password for their account. Today's tip of the hat …
Kelly Fiveash, 21 Jan 2014
Google Chocolate Factory

Google+ maker Vic Gundotra: My work on this 'NETWORK THINGY' is DONE

Now that Google's "network thingy" is melded into the web giant's product line-up, the man behind Google+ Vic Gundotra has quit Mountain View to pursue a yet-to-be-revealed new venture. Arguably, his work is largely done at Google, a company that has routinely shied away from describing Google+ as a social network. In 2012, …
Kelly Fiveash, 25 Apr 2014
iTunes 11 : iTunes Music Store

Apple punts patches for holes in Pages and OS X, Windows iTunes

Apple has issued updates to squash vulnerabilities in the OS X and Windows versions of iTunes and the word-processor app Pages. The iTunes 11.1.4 update will also patch security bugs in the Safari application and in underlying software such as the WebKit browser engine and a pair of library components. Users running iTunes on …
Shaun Nichols, 25 Jan 2014
A boat full of Fail

BT finally admits its Home Hub router scuppers some VPN connections

BT has coughed to a crappy glitch with its Home Hub 3A router that is blocking some VPN connections. However, the one-time state monopoly appears to have taken a long time to acknowledge customer gripes, which have been piling up for weeks. BT said it had taken a while to respond to individual complaints because it was …
Kelly Fiveash, 27 Mar 2014

NHS website hit by MASSIVE malware security COCKUP

Hundreds of URLs on the NHS website have been flooded with malware by hackers and - at time of writing - it remains exposed. The security blunder was first spotted early this morning and an alert was posted on Reddit along with a list of 587 pages said to have been compromised on the www.nhs.uk site. The Register put calls in …
Kelly Fiveash, 03 Feb 2014
A boat full of Fail

Home Office clumsily LEAKS data of 1,598 immigrants, blames 'transparency'

The Home Office has embarrassingly coughed to accidentally leaking the personal details of 1,598 immigrants. Applicants in the “family returns” process had some of their personal data exposed online for nearly a fortnight, immigration minister Mark Harper admitted in a written statement to Parliament on Thursday. He blamed the …
Kelly Fiveash, 13 Dec 2013
Bondi Blue Rev. A iMac - logo

What took you so long Apple? 26 remote exec bugs die in OS X Safari

Apple has fixed 27 vulnerabilities in its Safari web browser for OS X computers, 18 of which were uncovered by Google's Chrome Security Team. All but one of the flaws allow miscreants to execute arbitrary code on victims' computers. The iPhone giant said its Safari 7.0.3 and 6.1.3 update will close the holes, which were found in …
Shaun Nichols, 02 Apr 2014
Bitcoin bloodbath

Chicago man lobs class-action sueball at MtGox

Friday's bankruptcy filing wasn't the only time the name "MtGox" was heard in a courtroom this week. Predictably, the cash-strapped Bitcoin exchange is now the subject of a class-action lawsuit in the US alleging negligence and fraud on the part of MtGox CEO Mark Karpeles and his staff. "Mt. Gox intentionally and knowingly …
Neil McAllister, 01 Mar 2014
BBC iPlayer

Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage

BBC techies have no idea why the load on its database "went through the roof" last weekend, when Auntie was struck by a huge, two-pronged outage that caused its iPlayer service and website to go titsup. During the downtime, the Beeb was pretty reticent on social media about what had gone wrong, preferring instead to simply post …
Kelly Fiveash, 24 Jul 2014
A crowd, photo by Ben Schumin

VMware loses top community man Troyer

VMware's community manager, John Troyer is leaving VMware. Troyer is striking out to create a new, vendor-neutral community called TechReckoning, and will fund this venture by freelance consulting with vendors on how they can build up communities of their own. It might seem odd to those who aren't part of the VMware community to …
Trevor Pott, 02 May 2014

Target's database raided, 70 MILLION US shoppers at risk of ID theft

Hackers swiped the names, home and email addresses, phone numbers and other personal information of up to 70 million Target shoppers, the superstore giant admitted today. Evidence of the customer database raid was discovered during an investigation into the attack on Target's payment systems that leaked 40 million credit and …
Shaun Nichols, 10 Jan 2014

OpenSSL bug hunt: Find NEXT Heartbleed, earn $$$ – if enough people donate cash

An effort to raise $250,000 for an OpenSSL bug-bounty program is underway – and its organisers hope it will help ensure the Heartbleed omnishambles is never repeated. The campaign, spearheaded by computer security startup Bugcrowd, aims to raise the cash by 29 April: the money will be distributed as rewards to infosec bods who …
John Leyden, 16 Apr 2014

BT-owned ISP Plusnet fails to plug security hole on its customer signup page

Sheffield-based telco Plusnet isn't doing any of its new customers "proud" right now, after an anonymous source told The Register that the company was currently transmitting personal details over an unencrypted web page. The firm, which is owned by telecom giant BT, is asking interested subscribers to fill in a form online that …
Kelly Fiveash, 22 Jan 2014
Decaying red telephone boxes

BT 118 phone number fee howler lands telco giant with £225k fine

BT has been slapped with a £225,000 fine from Blighty's premium-rate phone line watchdog, after it failed to provide correct pricing details for its 118 500 directory enquiries number. Some of the 27 complainants, who took their gripes to PhonePayPlus (which previously rejoiced in the catchy name of “Independent Committee for …
Kelly Fiveash, 09 Jan 2014
BlackBerry logo

BlackBerry on the brink: Security kink sinks rinky-dink Link sync in a blink

Hapless BlackBerry has told users to update its software on their Mac OS X and Windows computers following the disclosure of a fairly serious security flaw. The Canadian handset maker said the vulnerability exists in selected versions of its freely available Link application – a program that allows you to transfer files between …
Shaun Nichols, 15 Nov 2013

You. Netgear ReadyNAS owners. Have you closed your gaping holes today?

IT security biz Tripwire warns that a critical security vulnerability in some Netgear storage devices is going unnoticed by users, partly because the vendor has downplayed its importance. Writing on his company blog, Tripwire researcher Craig Young says although Netgear issued a patch for its RAIDiator firmware in July to squash …

Worried OpenSSL uses NSA-tainted crypto? This BUG has got your back

As fears grow that US and UK spies have deliberately hamstrung key components in today's encryption systems, users of OpenSSL can certainly relax about one thing. It has been revealed that the cryptography toolkit – used by reams of software from web browsers for HTTPS to SSH for secure terminals – is not using the discredited …
John Leyden, 20 Dec 2013
Yahoo! CEO Marissa Mayer and CFO Ken Goldman

Yahoo! boss! Mayer! sez! soz! for! lengthy! mail! outage!

Yahoo! chief Marissa Mayer appeared to be furious with her company late on Friday when she took to the Purple Palace's official Tumblr blog to apologise to users of its email service, who were locked out of their accounts for several days. "This has been a very frustrating week" she said, before adding "we are very sorry." …
Team Register, 16 Dec 2013

Apple splats 'new' SSL snooping bug in iOS, OS X - but it's no Heartbleed

Apple has squashed a significant security bug in its SSL engine for iOS and OS X as part of a slew of patches for iThings and Macs. The so-called "triple handshake" flaw quietly emerged yesterday amid panic over OpenSSL's Heartbleed vulnerability, and soon after the embarrassing "goto fail" blunder in iOS and OS X. Apple's " …
John Leyden, 23 Apr 2014
The Register breaking news

Texas Instruments to patch smart meter crypto blunder

Texas Instruments plans to patch a cryptography flaw in a widely used chip that could allow attackers to remotely tamper with electronic power meters and other devices that connect to smart electricity grids. The weakness resides in TI's Z-Stack software that runs on microcontrollers such as the CC2430. Encryption keys used to …
Dan Goodin, 15 Jan 2010

Wot a COCKUP: Poorly NHS websites spawn SPAMMY VIAGRA ads

It seems that organisations using the nhs.uk domain need a generous gulp of medicine and plenty of bed rest after an investigation of the health service's online estate uncovered what appeared to be a worrying hacking epidemic. The Register was alerted by reader David to the fact that a number of NHS websites - including some …
Kelly Fiveash, 26 Feb 2014
The Register breaking news

Sat nav blunder places The Rock in Skegness

In an epic, multinational sat nav cock-up, a Syrian lorry driver aiming for Gibraltar left Turkey and ended up in Skegness. Only as Necdet Bakimci inched his 32-ton car transporter down a narrow Lincolnshire lane leading to Gibraltar Point nature reserve did he twig that he might have taken a wrong turn, but by this point the …
Robin Lettice, 22 Jul 2008
The Register breaking news

Facebook sued for Beacon blunder

Facebook is being sued for breaking privacy and wire-tapping laws by introducing Facebook Beacon - the ad service which tracked what you did on other websites. If you bought something on a partner site working with Facebook then this fact would be displayed on your profile page for all your friends to see. Users were signed up …
John Oates, 15 Aug 2008
Apple iPhone 6

'People have forgotten just how late the first iPhone arrived ...'

This was the week when IBM told a bunch of staffers that their skills weren’t up to scratch. To sort the problem out, Big Blue says it’s going to force them into mandatory training and make them give up ten per cent of their salaries for the privilege. In an email to workers, IBM said: A recent assessment revealed that some …
Microsoft Surface tablets

Microsoft's ARM blunder: 7 reasons why Windows RT was DOA

Industry doomsayers were circling Windows 8 like buzzards before it even launched, but they picked the wrong carcass. Microsoft's real 2012 roadkill was Win8's ARM-powered cousin, Windows RT. The chattering class's comparisons of Windows 8 and Windows Vista are premature – it will take several more quarters before we can gauge …
Neil McAllister, 18 Jan 2013
Cat 5 cable

Finnish blog blunder: disaster, no recovery

A Finnish blogging portal, Bloggen.fi has lost users' data from October 2009 to June 2010 because of an outage last week. The word is that it had the main data and backup data on the same virtual server. That seems unnecessarily economical. The outage (In Swedish: sorry) is blamed on spam, which our correspondent thinks is odd …
Chris Mellor, 08 Jul 2010