Articles about Blunder

NHS IT blunder biz CSC wilts as profit bleeds, costs staunched

Computer Sciences Corporation (CSC), which bungled building a central patient database for the NHS, suffered a 78 per cent drop in profits year-on-year in its last quarter. CSC reported a net income of $42m for Q1 of fiscal year 2013 [PDF], down from $185m banked in the same period last year. Revenue stayed roughly the same as …
Anna Leach, 10 Aug 2012

MAYHEM in ORBIT: Russian cargo pod spins OUT OF CONTROL

Video Russian space boffins have lost control of a Progress cargo capsule which had been due to deliver 6,000lb of supplies to the International Space Station. The crazy podule is spinning and tumbling in orbit above the Earth as controllers try to establish contact with it. Youtube video The Progress 59 space-mule lifted off …
Iain Thomson, 28 Apr 2015
Nokia

MS names Nokia WinPho models in compo blunder

Microsoft has inadvertently leaked the names of forthcoming Nokia Windows Phone handsets by including them in the terms and conditions of a competition. The Nokia Sabre, as well as the familiarly-named Nokia Sea Ray, were both found mentioned in the Ts&Cs of a Microsoft Canada competition - now edited to remove the names - that …
Caleb Cox, 30 Sep 2011
The Register breaking news

Top plods reconsidering mega deals with Olympo-blunder firm G4S

Cambridgeshire police are reviewing a potential contract with troubled Olympic security provider G4S. The deal on the table would see G4S take over back-office functions inclusing ICT for three forces - Cambridgeshire, Hertfordshire and Bedfordshire - and would result in 1,191 staff being rehired by G4S, according to the …
Anna Leach, 20 Jul 2012

BBC websites GO TITSUP – Auntie blames 'internal system failure'

Updated The BBC is suffering a major outage, after its websites – including News and the public service broadcaster's iPlayer system – buckled in the past hour. It's unclear, at time of publication, what was behind the Beeb's technical woes. An unknown number of people attempting to visit various online BBC services were greeted with a …
Kelly Fiveash, 14 Mar 2015
The Register breaking news

Taliban official's email blunder leaks 400+ contacts

Anyone in the bulk email business should know never to mix up cc: ("carbon copy") and bcc: ("blind carbon copy") – especially if the materials you're sending out are Taliban press releases. That was exactly the rookie mistake made by Taliban spokesman Qari Yousuf Ahmedi last week, ABC News reports, which resulted in Ahmedi …
Neil McAllister, 16 Nov 2012

Siri, you're fired: Microsoft Cortana's elbows into iOS, Android

Microsoft is porting its personal-assistant software Cortana to Android and iOS to go head to head against Apple's Siri and Google Now. Cortana will be available as a standalone app available for download to phones and tablets running the Google and Apple operating systems, Reuters reports. Cortana will debut on Windows 10 …
Gavin Clarke, 13 Mar 2015
Two vets, two farmers and one bull in a field

Another GDS cockup: Rural Payments Agency cans £154m IT system

The Rural Payments Agency has frozen part of its new "digital" £154m Common Agricultural Payments IT system to provide EU subsidies to farmers and told them to go back to pen and paper. The system was intended to allow farmers to confirm their fields were correctly allocated, using an online interface for the first time. The …
Kat Hall, 20 Mar 2015

Linux distros fix kernel terminal root-hole bug

Linux admins need to get busy patching, as a newly discovered bug has emerged in the kernel's tty handling – and it lets logged-in users crash the system, gain root privileges, or otherwise modify and access data they shouldn't. This memory corruption flaw is certainly nothing like OpenSSL's remotely exploitable Heartbleed – CVE …
Pulling the plug

Vectone Mobile gone for the week, don't know when it'll be back

Updated MVNO Vectone Mobile's service has been down for days, with the company offering no indication as to when it might resume, or any public statement acknowledging the depth of the blunder. To the fury of customers who believe they have received inadequate support and information, the MVNO issued a "sincere" apology to those …
911

FCC taps CenturyLink on shoulder, mumbles about a fine for THAT six-hour 911 outage

US comms regulator the FCC has fined CenturyLink $16m (£10.8m) for a network outage that left 11 million Americans unable to make 911 calls. CenturyLink made a $772m (£520m) profit in 2014. Last month, the watchdog charged Verizon $3.4m for its part in the downtime – and this week has smacked down the ISP and telco CenturyLink. …
Iain Thomson, 08 Apr 2015

Mighty Blighty filter tilter causes communications chaos

The Great Firewall of Britain, aka the content filters operated by telcos Vodafone and Three, has blocked access to German hacker party the Chaos Communications Congress (CCC) ahead of its annual confab. The block, presumably made in error, prevented punters from accessing the website, buying tickets and perusing the conference …
Darren Pauli, 08 Dec 2014
The Register breaking news

GCHQ attempts to downplay amazing plaintext password blunder

Red-faced crypto and intercept intelligence agency GCHQ has admitted emailing plain text password reminders to people who register on its careers micro-site. The issue came to light after prospective job applicant Dan Farrall blogged about his experience of receiving a plain text reminder of his GCHQ recruitment site password by …
John Leyden, 27 Mar 2013
Santa Claus on his laptop

HORRIFIED Amazon retailers fear GOING BUST after 1p pricing cockup

UK businesses that rely on a third party pricing system on Amazon were hit by an hour-long software glitch on Friday night, with items being sold for just 1p. Some retailers complained that RepricerExpress's technical cockup, which happened between 7pm and 8pm on 12 December, could leave them bankrupt. A number of small …
Team Register, 14 Dec 2014
The Register breaking news

Cyber security challenge organisers in email privacy blunder

Updated Organisers of the UK's cyber security challenge committed an embarrassing email blunder by inadvertently revealing the email addresses of everyone who entered a forensics challenge to each other. A single challenge registration confirmation email was CCed to everyone who entered, handing over a complete email list in the process …
John Leyden, 15 Sep 2010
The Register breaking news

Welsh NHS fined £70k for patient psych file leak blunder

The UK's Information Commissioner's Office (ICO) has slapped its first fine on the NHS after a mental health patient's file was leaked in an email gaffe. The ICO handed the Aneurin Bevan Health Board in Wales a bill for £70,000 for sending the sensitive information to the wrong person. A consultant from the NHS organisation …
The Register breaking news

STUDENTS EXPOSED in university IT blunder

The Information Commissioner's Office has reprimanded the University of York for stuffing up its IT systems so that student records were accessible to anyone. The ICO blamed a staff member who "failed to realise they had made an error while carrying out work on the University's IT system". The screw-up resulted in student …
John Oates, 20 Jul 2011
android logo

Google flubs patch for Stagefright security bug in 950 million Androids

Google's security update to fix the Stagefright vulnerability in millions of Android smartphones is buggy – and a new patch is needed. The Stagefright flaw is named after a component within the Android operating system that, among other things, processes incoming text messages that contain video clips. By sending a vulnerable …
Iain Thomson, 13 Aug 2015
Sad Mac

iTunes snafu: DNS fail borked Apple's app & iTunes stores for 10 HOURS

Updated Apple has blamed a server configuration blunder for a 10-hour-long outage of its highly lucrative App Store, Mac App Store, iBooks Store, and iTunes Store yesterday. The iPhone giant said in a statement to the media that today's downtime was caused by problems with its DNS setup. Apple's system status page confirms various …
Shaun Nichols, 11 Mar 2015
Bates Motel

Hotel Wi-Fi not only hideously expensive – it's horribly insecure

Travelers are used to getting screwed over by hotel internet access. But it's not just the eye-watering Wi-Fi prices guests should be worried about. A major security flaw in a network gateway popular among hoteliers can be exploited by hackers to launch attacks against guests by injecting malware into their downloads over …
Iain Thomson, 27 Mar 2015

100s of Virgin Media customers hit by handset repair glitch, telco admits

Virgin Media has admitted to The Register that hundreds of its mobile customers were left without their handsets for weeks due to a "glitch" with its repair service. The company has also confessed to us that it was yet to process roughly 100 outstanding repairs for its frustrated subscribers, some of whom have been complaining …
Kelly Fiveash, 20 May 2015
The Register breaking news

Two councils hit with big fines for laptop blunder

The UK's information watchdog has slapped two London councils with hefty penalties for failing to encrypt personal data on laptops that were stolen by thieves. Ealing Council and Hounslow Council were both found to be in serious breach of the Data Protection Act, ruled the Information Commissioner's Office today. It said two …
Kelly Fiveash, 08 Feb 2011

Virgin Media struck dumb by NATIONWIDE packet loss balls-up

Virgin Media's broadband network suffered what appeared to be a widespread service disruption on Saturday – the second such weekend, packet loss blunder to have struck the cable company in recent months. Customers complained on VM's forum and Twitter about major performance problems blighting the network. However, it took …
Kelly Fiveash, 16 Nov 2014
Samsung Galaxy S5

Got a Samsung Galaxy S5? Crooks can steal your fingerprint – claim

RSA 2015 Malware can snaffle fingerprints used to unlock Samsung Galaxy S5 smartphones thanks to a security blunder, researchers claim. The vulnerabilities, due to be discussed at the RSA security conference in San Francisco this week, may be present in non-Samsung Android mobiles, too. Today's smartphones recognize their owners' …
John Leyden, 23 Apr 2015
The Register breaking news

Yorkshire plods LOSE 9,000 GUNS in rogue BOFH database blunder

Bungling police staff at South Yorkshire Police have finally copped to a huge snafu in their firearms database after spending the last two months writing to thousands of firearms licence holders. The letter simply requested they "update their details". Bosses have blamed the database snafu on the actions of a sacked …
Gareth Corfield, 01 Jul 2013
WordPress

Comments considered harmful: WordPress web hijack bug revealed

A frustrated Finnish security researcher has gone public with a vulnerability in WordPress that lets attackers hijack website admin accounts. The flaw was found by Jouko Pynnönen, and is a cross-site scripting (XSS) bug similar to one patched last week. It is buried within the widely used web publishing software's comments …
Iain Thomson, 27 Apr 2015

Woe, Daddy! GoDaddy customers wail as hosting service GOES TITSUP

Hosting outfit GoDaddy is suffering what appears to be a pretty widespread outage hitting website operators in the UK this morning. The company's own site was struggling to load at time of writing. A miserable message wrapped in a pink box on GoDaddy's support page coughs to a "known issue" with its hosting system. However, The …
Kelly Fiveash, 01 Sep 2014

Apple slips out security patches while world goes gaga over watches

While everyone was losing their mind over expensive watches, Apple sneaked out security fixes for iOS phones and tablets, and OS X computers. Both the OS X Security Update 2015-002 and iOS 8.2 address critical flaws. Leading the charge is a patch to squish the FREAK bug in the two operating systems' SSL/TLS code. Disclosed last …
Shaun Nichols, 10 Mar 2015

Former Tech Data UK beancounters may face rubber-glove treatment

The Financial Reporting Council will probe the processes used by staff linked to Tech Data UK's monumental three-year financial blunder. Blighty's largest technology distributor, previously known as Computer 2000, unearthed accountancy errors for fiscal 2011, 2012 and 2013 last spring. A subsequent internal investigation forced …
Paul Kunert, 12 May 2014
The Register breaking news

ICANN: Privates leaked in top-level domain land grab blunder

ICANN has revealed that it took down its top-level domain application system yesterday after discovering a potentially serious data leakage vulnerability. As El Reg reported earlier today, ICANN shut down its TLD Application System (TAS) – the web application companies use to apply for new gTLDs – due to unspecified "unusual …
Kevin Murphy, 13 Apr 2012
EE Power Bar

Exploding Power Bars: EE couldn't even get the CE safety mark right

Exclusive EE failed to label its "Power Bar" phone charging devices with the correct marking to show that the product complied with European safety directives, The Register has learned. The embarrassing cockup comes after we revealed that EE management had been warned about safety risks with its Power Bar, ahead of its launch in April …
Kelly Fiveash, 13 Aug 2015
Adobe security

Second time's a charm: Adobe has another go at killing Flash hijack flaw

Ready to enjoy the Thanksgiving holiday? Can't wait to open your advent calendar? Not so fast – there's one more patch to install before the month is over. Adobe has posted an update for its Flash plugin, version 15.0.0.239, to address a critical remote-code-execution vulnerability. This will be the Photoshop giant's second …
Shaun Nichols, 25 Nov 2014

TalkTalk email goes titsup FOR DAYS. Cheapo telco warns: Changing password WON'T fix it

An unknown number of TalkTalk customers have been locked out of their email accounts for days, but the budget ISP warned this morning that its service was still struggling to return to normal. According to anecdotal reports on Twitter, TalkTalk's email system first went titsup on Thursday. The company was claiming on Friday …
Kelly Fiveash, 29 Nov 2014

Google DoubleClick goes TITSUP. ENJOY your AD-FREE WORLD!

Updated Publishers across the web are seeing a huge surge in site load speeds, after Google's DoubleClick ad tech collapsed within the past hour. At time of writing, Google was yet to respond to The Register's request for comment. But its servers have clearly suffered a major meltdown. Readers who don't use ad-blockers because they …
Kelly Fiveash, 12 Nov 2014
Angry old man

Office space outfit Regus suffers 'UK-wide' network outage

Updated Regus has coughed to what appears to be a major network outage affecting its UK-based customers, but the company is yet to explain what has gone wrong. One Register reader told us that his IT services firm, which runs from a Regus-serviced office that provides internet access, has been offline since mid-morning today. Anecdotal …
Team Register, 27 Aug 2014
The Register breaking news

Burglar cuffed after crime scene MySpace blunder

A Florida teen was arrested for burglary after he left himself logged into his MySpace account at the scene of the crime. According to multiple news accounts, a caretaker for a home on Sugarloaf Key called 911 on Sunday after seeing someone sitting on a couch inside the house. By the time police arrived, the home was unoccupied …
Dan Goodin, 08 Nov 2010
Bank vault

Banks defend integrity of passcode-less TouchID login

Royal Bank of Scotland and NatWest have played down claims by a security researcher that their new Touch ID banking login feature might be circumvented, arguing the hack would only be possible with jail-broken iPhones — the use of which is not recommended. Last month, RBS and NatWest became the first UK-based banks to offer …
John Leyden, 19 Mar 2015
Satya Nadella speaking at a Microsoft cloud event

Hey look! Microsoft's workforce isn't all white men

Fewer than half of all Microsoft employees are white males, according to the software giant's most recent census data. The numbers [PDF], which were published on December 18 and were first spotted on Friday by the Puget Sound Business Journal, show that white men made up just 47 per cent of Redmond's total workforce at last …
Neil McAllister, 04 Jan 2015
The Register breaking news

Yahoo! board! probes! CEO's! CompSci! CV! blunder!

Yahoo! has decided to take the revelation that its CEO Scott Thompson padded his CV a tad more seriously, The Register understands, promising that the board would look into the situation. The web firm's initial response to accusations yesterday from activist investor Third Point that Thompson did not in fact possess a degree in …
The Register breaking news

Big Brother refunds Facebook credits after vote crash blunder

Ofcom has let Channel 5 off the hook after it agreed to let Big Brother viewers carry over surplus Facebook credits, or get a refund, if they were unable to vote in the show's evictions. The last series of Big Brother was a UK telly first by accepting votes through the use of paid-for Facebook credits. However, these had to be …
Bill Ray, 06 Mar 2012
The Register breaking news

Telstra shutters customer self-service site after security blunder

Several sharp-eyed readers have pointed El Register to the latest corporate security howler in Australia: Telstra’s customer self-service site has had to be shut down after it sprayed sensitive customer data to the world at large. First reported on the Australian broadband discussion site Whirlpool (original post here) and then …
DNS? It's a real bind

DNS cockup locks Virgin Media customers out of ntlworld.com email

Virgin Media customers who retained their old @ntlworld.com email addresses are currently blocked from accessing their accounts after the cable company appeared to have made an embarrassing DNS blunder. Legacy NTL account names have apparently been spitting out DNS errors when messages were sent to those email addresses since …
Kelly Fiveash, 26 Aug 2014
Pinky and the Brain

BT's IPv6 EXPIRED security certificate left to rot on its website

BT may insist that it is committed to a smooth transition to the new interwebs address system – IPv6 – but a quick glance at the company's corporate website last month left some Brits questioning the one-time national telco's promise. That's because the telecoms giant embarrassingly failed to spot the fact that its security …
Kelly Fiveash, 05 Mar 2014
Sad Android

Got an Android phone? SMASH IT with a hammer – and do it NOW

Android smartphones can be secretly infected by malware smuggled in via video text messages, allowing criminals to sneak inside as many as 950 million devices. You just need to know a victim's cellphone number to silently inject malicious software in their vulnerable gizmo. Once infected, your mobe's camera and mic can be used …
Iain Thomson, 27 Jul 2015
Daily Star

Daily Star is sorry for Grand Theft Auto Raoul Moat blunder

Last week the Daily Star published the sensational scoop that Rockstar Games was prepping Grand Theft Auto Rothbury, inspired by the murderer Raoul Moat. It was a hoax of course, but it would be much too kind to describe the Star as a victim. The paper compounded its error by mocking up a fake cover (see here) and by soliciting …
Drew Cullen, 26 Jul 2010

Go home Google, you're drunk! Desktop Maps says The Shard's TWO MILES from actual loc

Anyone searching for directions to The Shard on the desktop version of Google Maps may be surprised to discover that the pointy, glassy London skyscraper is apparently plonked in the middle of one of the capital's best-known landmarks, Trafalgar Square. Eagle-eyed reader Pete Jones spotted the mapping blunder and tipped off The …
Team Register, 11 Sep 2014
Homer Simpson reading on a tablet

UK data watchdog broke data law, says UK data watchdog

Britain's data cops have coughed to a serious security screw-up at the Information Commissioner's Office, and concluded that the ICO - only mildly - violated the Data Protection Act that it is supposed to police. It carried out an internal probe into what the ICO passively described as a "non-trivial security incident" that …
Kelly Fiveash, 16 Jul 2014
Fail whale

Twitter plugs protected accounts bug to flush out stalkers

Twitter has killed a bug that had allowed some stalkers on the micro-blogging site to view protected tweets via SMS or push notifications. It has taken the company four months to fix the flaw, which affected the selectively shared accounts of 93,788 users on the service. Twitter said that the security blunder only happened " …
Kelly Fiveash, 10 Mar 2014

Virgin Media hit by MORE YouTube buffering glitches

Virgin Media has been battling another round of YouTube buffering glitches on its cable network. Register reader Michelle D’israeli flagged up the latest technical cockup with Google's video-sharing service. She told us that problems first appeared last Thursday (4 September). Subscribers moaned about YouTube being crippled …
Kelly Fiveash, 09 Sep 2014
Jeb's emails

Jeb Bush, the man who may lead the US in 2016, dumps Floridians' private data on the web

Former Florida governor, and likely US presidential candidate, Jeb Bush is taking heat after he published online a massive dump of email correspondence – which included highly personal records detailing the affairs of his constituents. JebEmails.com was set up by Team Bush to provide "transparency" into his eight-year stint at …
Shaun Nichols, 11 Feb 2015