Articles about Blunder

See No Evil Hear No Evil movie still

BT fined £800k over lax emergency text relay delay blunder

Britain's communications watchdog has fined one-time national telco BT £800,000 for failing to provide a revamped text-to-voice service for customers who have hearing and speech impairments. Ofcom said this morning that the company missed the regulator-imposed deadline – 18 April 2014 – to improve its text relay service. BT's …
Kelly Fiveash, 17 Mar 2015

EE network whacked by 'PDP authentication failure' blunder

Updated EE customers are struggling to access the mobile network. A number of subscribers have reported seeing "PDP authentication failure" error messages on their smartphones, but EE has yet to put out an official announcement about the tech blunder. It told one user in a muted tweet that the company was "aware of the issue and are …
Kelly Fiveash, 13 Aug 2014

Fasthosts goes titsup, blames DNS blunder

Fasthosts went titsup this morning after DNS issues blighted the service. Biz customers complained about the outage and demanded an immediate fix from Fasthosts, which has been responding to the technical crisis via its Twitter account. Others moaned that they were unable to get through on Fasthosts' support phone line, which …
Kelly Fiveash, 17 Nov 2014
Twilight Zone, 'Time Enough At Last'

Belgium to the rescue as UK consumers freeze after BST blunder

British consumers awoke to cold houses this morning as Nest “Learning” Thermostats failed to accommodate the switch to British Summer Time. Nest customers have not only been deprived of an hour's sleep, but also a warm house in which to struggle to wake up. According to complaints raised on the Nest community support forum the …

Teen whiz exposes WhatsApp profile pic privacy blunder bug

A privacy hole in WhatsApp allowed anyone to view someone else's profile photo – even if a user had configured the mobile messenger app to only show their pic to their contacts. The privacy slip-up, which came with the debut of WhatsApp’s newly-introduced web interface at web.whatsapp.com, was discovered by 17-year-old security …
John Leyden, 30 Jan 2015
Bitcoins

Bankrupt Bitcoin blunder bunker MtGox finds a friend to fend off out-of-pocket investors

Tokyo-based Bitcoin blunder exchange MtGox is officially under US bankruptcy protection, after a Texas court granted approval to start Chapter 15 proceedings for the failed marketplace. MtGox applied for bankruptcy protection in the US and Japan, and has put together a plan to settle class-action sue-balls investors have lobbed …
Angry old man

Hackney council leaked thousands of locals' data in FoI blunder

Thousands of Hackney residents are fuming after their personal information was leaked by the council online in a bungled Freedom of Information request. Details including addresses, rental accounts and sexuality of 15,000 Hackney Homes tenants and leaseholders were available in full from the website What Do They Know for nearly …
Angry woman on mobile

EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers

Outraged EE customers who have reported flawed data usage spikes on their accounts are being told not to panic by the mobile operator. The glitch in the company's "My EE" app has led to some confused subscribers paying for more data, it has been claimed. Register reader Andy told us that his account had first been hit with the …
Kelly Fiveash, 28 Sep 2014
Tactical facepalm

Intelligence blunder: You wanna be Australia's spyboss? No problem, just walk right in

The Australian Security Intelligence Service, ASIS, has seemingly demonstrated a peculiar weakness in its access control systems. A fluke administrative stuff-up allowed its Director-General – its most senior and therefore most sensitive role – to turn up and function for five days while he wasn't actually employed by the …

BT Home Hub SIP backdoor blunder blamed for VoIP fraud

Flaws in a BT Home Hub set-up are being blamed for helping facilitate a VoIP scam. El Reg reader Keith Harbridge, an independent IT consultant, said his client, a firm of solicitors, is just one of number of companies stung by the scam, which occurred in early March. Independent security consultants at Pen Test Partners …
John Leyden, 25 Mar 2015

Sueball-slingers seek stake in bankrupt Bitcoin blunder bunker MtGox

US and Canadian Bitcoin investors have offered to settle their class-action lawsuits against the bankrupt MtGox exchange in return for a stake in the firm and the return of any of the digital currency it still holds. The Bitcoin traders told the courts that they support a plan by Sunlot Holdings to buy up MtGox and will drop …
Xbox One and chum

XBOX One SHOT DEAD by Redmond following delivery blunder

Microsoft has accidentally shipped a small number of Xbox Ones several weeks ahead of the official release date - and banned at least one gamer's new console from connecting to Xbox Live. Redmond's minions admitted their mistake after pictures and video of the new games console were published online. A Twitter user called @ …
Jasper Hamill, 12 Nov 2013

BT: Whew, we've been cleared of major privacy breach. Oh SNAP, another webmail blunder

Exclusive BT has been cleared of a serious data protection violation by the UK's privacy watchdog, The Register has learned. A probe into the one-time national telco's webmail system was carried out by the Information Commissioner's Office after a whistleblower exposed evidence that appeared to show BT's customer email accounts were being …
Kelly Fiveash, 15 Jul 2014
BBC 3D Day of the Doctor

BBC's 3D blunder BLASTED OUR BRAINS – Doctor Who fans

Does the BBC still dislike Doctor Who the way it did back in the 1980s? Its presentation on iPlayer of this past Saturday’s 50th anniversary special, Day of the Doctor, suggests it might do. The 3D version is giving us headaches and eye-strain, allege eager Whovians. The format chosen for streaming the show in a form suitable …
Tony Smith, 26 Nov 2013
CommVault

Analyst confirms: CommVault's sales stumble WAS down to staffing blunder

CommVault’s lousy results for its latest quarter, ended 31 March, were due to screw-ups in its North America HR and sales wings, those in the know have claimed. William Blair analyst Jason Ader was at a meeting with CommVault management in late April, and has drawn up a report for the storage software biz. In that assessment, …
Chris Mellor, 07 May 2014

Google Groups blunder exposes THOUSANDS of Japanese govt emails

The Japanese government has admitted sharing thousands of email conversations with world+dog after a mix-up over Google Groups' privacy settings. Officials from several ministries shared messages on the free web-based service without realising that the default setting is for public access to all discussions, the Daily Yomiuri …
Phil Muncaster, 12 Jul 2013
The Register breaking news

Satnav blunder sends Belgian granny 1,450km to Croatia

A Belgian granny who planned an 80km car trip to Brussels ended up in Croatia, after ill-advisedly obeying her satnav's orders to traverse Europe. Sabine Moreau, 67, intended to drive from her home in Solre-sur-Sambre to pick up a chum from the Belgian capital's Brussel-Noord station, but was instead directed eastwards on a two- …
Lester Haines, 15 Jan 2013

Dev put AWS keys on Github. Then BAD THINGS happened

Bots are crawling all over GitHub seeking secret keys, a developer served with a $2,375 Bitcoin mining bill found. DevFactor founder Andrew Hoffman said he used Figaro to secure Rails apps which published his Amazon S3 keys to his GitHub account. He noticed the blunder and pulled the keys within five minutes, but that was …
Darren Pauli, 06 Jan 2015
The Register breaking news

Google pays just $22.5m to FTC over Safari tracking blunder

As expected, Google has agreed to pay the US Federal Trade Commission a paltry penalty of $22.5m for its sneaky bypassing of the default privacy settings of Apple's Safari browser. The consumer watchdog confirmed in a statement today that Google had settled on charges that it "misrepresented privacy assurances to users" and …
Kelly Fiveash, 09 Aug 2012

DON'T PANIC: Amazon's Chromecast late-ship email was a blunder

An email from Amazon telling customers that they wouldn't be getting their Chromecast dongle until nearly November – at the earliest – was a mistake, the company has said. In fact, shipping will begin shortly. Amazon, along with big-box retailers like Best Buy, sold out of Google's $35 gizmo within days of the streaming stick …
Iain Thomson, 09 Aug 2013
The Register breaking news

'Inexperienced' RBS tech operative's blunder led to banking meltdown

Exclusive A serious error committed by an "inexperienced operative" caused the IT meltdown which crippled the RBS banks last week, a source familiar with the matter has told The Register. Job adverts show that at least some of the team responsible for the blunder were recruited earlier this year in India following IT job cuts at RBS in …
Anna Leach, 26 Jun 2012
Call of Duty: Black Ops II

Black Ops 2 blunder has Mass Effect on buyers

PC gamers who rushed to buy Call of Duty: Black Ops 2 yesterday found themselves unable to play the new release when they found they received Mass Effect 2, a title published by Activision's fierce rival EA, instead. Gamers affected by the glitch - currently venting their spleen in several forums, including Steam and Reddit - …
Caleb Cox, 14 Nov 2012

Brit IT biz boss wrongly 'terminated' in red-tape blunder

Companies House accidentally "terminated" reseller Probrand's co-founder and long-standing director Chris Griesbach in a paperwork bungle. A filing appeared on the official business register's website announcing "appointment terminated, Chris Greisbach". In fact it was Andrew Lawton Smith - fellow Probrand director and group …
Paul Kunert, 17 Apr 2013

Arrrr GOSH! Argos website goes titsup to make it EVEN BETTER

UK High Street retailer Argos, which recently made a big deal of sexing up its store, is suffering from a major online outage right now. The company coughed to the blunder just before midday by saying sorry to its customers. We’re sorry for problems you’re facing online this morning, we’re working to fix these as quick as we …
Team Register, 28 Oct 2014
cisco house front view

Speaking in Tech: VMware $billion buy - brilliance ... or blunder?

Podcast speaking_in_tech Greg Knieriemen podcast enterprise This week's techcast delves into all the latest technology in the storage and virtualisation sector. Your hosts Greg Knieriemen and Sarah Vela (Ed Saipetch is away on a secret mission) are talking to the Man Who Knows - special guest J Metz (@DrJMetz), who is strategic …
Team Register, 06 Nov 2012
Google slurs gay people in translation fail. Pic credit: All Out

Google Translate MEAT GRINDER turns gay into 'faggot', 'poof', 'queen'

Google has apologised after its language-scraping service offered up offensive alternatives including "poof" and "faggot" as replacements for the word gay. Campaign group All Out spotted the blunder and complained about the slurs to Google. The ad giant then replaced the words with more neutral terms. The worst insults to …
Kelly Fiveash, 28 Jan 2015
Google Nexus 7 Android tablet

Google Nexus 7 blighted by brightness blunder

Google's Nexus 7 tablet has been warmly welcomed all round, however one display specialist claims the fondleslab's screen has something "seriously wrong" with it. Raymond Soneira at DisplayMate Technologies claims that while the tablet's LCD panel has much to offer, the calibration of display parameters - usually performed …
Caleb Cox, 25 Jul 2012
No flash and a fixed battery

Motorola Moto E: Brill budget blower with one bothersome blunder

Review Motorola couldn't have asked for more from the affordable Moto G. It bumped the company’s UK smartphone market share from next to nothing to 6 per cent all by itself. For the first time in more than a decade, it gave European stores a Motorola device people actually wanted. Motorola Moto E budget Android smartphone Motorola's …
Alun Taylor, 19 May 2014
South Park: Stick of Truth

Ugly Microsoft code NUKED Bing and Yahoo! – report

Microsoft and Yahoo!'s search engines may hold much smaller portions of the market, which is dominated by ad giant Google, but netizens still noticed when the services went dark for a short period on Friday. Reuters, citing a person briefed on the outages, reported today that the search engines went titsup after Redmond …
Team Register, 03 Jan 2015

I helped Amazon.com find an XSS hole and all I got was this lousy t-shirt

Amazon has patched dangerous cross-site scripting (XSS) vulnerability in its website that exposed accounts to hijacking. A Brazilian hacker using the handle @BruteLogic published the then-zero-day flaw to XSSposed.org Saturday without tipping off the book giant. Amazon swatted the flaws two days later. The time between …
Darren Pauli, 26 Mar 2015
Spam image

You can ring my #bellogate. EMAIL STORM hits 29,000 hapless UCL students

Sysadmins at the University College London (UCL) are battling an email storm after spam messages were sent to nearly 29,000 people on an all-student mailing list. The uni's IT director Mike Cope apologised for the blunder, which happened overnight. UCL students woke up to find spam messages clogging up their university email …
Team Register, 09 Oct 2014

BBC websites GO TITSUP – Auntie blames 'internal system failure'

Updated The BBC is suffering a major outage, after its websites – including News and the public service broadcaster's iPlayer system – buckled in the past hour. It's unclear, at time of publication, what was behind the Beeb's technical woes. An unknown number of people attempting to visit various online BBC services were greeted with a …
Kelly Fiveash, 14 Mar 2015
tesco logo 75

Tesco blunder prices 64GB 4G iPad at 50 quid

Tesco tantalised online shoppers yesterday after a pricing error left punters thinking they'd snapped up Apple's latest iPad for just £50. The Twitterscape was alight last night with braggers who thought they'd got the bargain of the century. The Tesco Direct website was offering advance orders for the new Apple iPad Wi-Fi 4G …
Caleb Cox, 14 Mar 2012
The Register breaking news

El Reg in SHOCK email address BLUNDER

Between 8:58 and 10:20 BST this morning we sent an email to 3,521 of you that contained the names and email addresses of 46,524 of our readers. Obviously, this was an error. The two-stage send process that is the norm for all of our mailers was over-looked because someone was in a hurry. We would like to offer our genuine and …
Team Register, 24 Oct 2011

Siri, you're fired: Microsoft Cortana's elbows into iOS, Android

Microsoft is porting its personal-assistant software Cortana to Android and iOS to go head to head against Apple's Siri and Google Now. Cortana will be available as a standalone app available for download to phones and tablets running the Google and Apple operating systems, Reuters reports. Cortana will debut on Windows 10 …
Gavin Clarke, 13 Mar 2015
Two vets, two farmers and one bull in a field

Another GDS cockup: Rural Payments Agency cans £154m IT system

The Rural Payments Agency has frozen part of its new "digital" £154m Common Agricultural Payments IT system to provide EU subsidies to farmers and told them to go back to pen and paper. The system was intended to allow farmers to confirm their fields were correctly allocated, using an online interface for the first time. The …
Kat Hall, 20 Mar 2015

Mighty Blighty filter tilter causes communications chaos

The Great Firewall of Britain, aka the content filters operated by telcos Vodafone and Three, has blocked access to German hacker party the Chaos Communications Congress (CCC) ahead of its annual confab. The block, presumably made in error, prevented punters from accessing the website, buying tickets and perusing the conference …
Darren Pauli, 08 Dec 2014
Santa Claus on his laptop

HORRIFIED Amazon retailers fear GOING BUST after 1p pricing cockup

UK businesses that rely on a third party pricing system on Amazon were hit by an hour-long software glitch on Friday night, with items being sold for just 1p. Some retailers complained that RepricerExpress's technical cockup, which happened between 7pm and 8pm on 12 December, could leave them bankrupt. A number of small …
Team Register, 14 Dec 2014

Linux distros fix kernel terminal root-hole bug

Linux admins need to get busy patching, as a newly discovered bug has emerged in the kernel's tty handling – and it lets logged-in users crash the system, gain root privileges, or otherwise modify and access data they shouldn't. This memory corruption flaw is certainly nothing like OpenSSL's remotely exploitable Heartbleed – CVE …
Sad Mac

iTunes snafu: DNS fail borked Apple's app & iTunes stores for 10 HOURS

Updated Apple has blamed a server configuration blunder for a 10-hour-long outage of its highly lucrative App Store, Mac App Store, iBooks Store, and iTunes Store yesterday. The iPhone giant said in a statement to the media that today's downtime was caused by problems with its DNS setup. Apple's system status page confirms various …
Shaun Nichols, 11 Mar 2015
Bates Motel

Hotel Wi-Fi not only hideously expensive – it's horribly insecure

Travelers are used to getting screwed over by hotel internet access. But it's not just the eye-watering Wi-Fi prices guests should be worried about. A major security flaw in a network gateway popular among hoteliers can be exploited by hackers to launch attacks against guests by injecting malware into their downloads over …
Iain Thomson, 27 Mar 2015
The Register breaking news

Busty blogger bursts Bulgarian airbag in mud-wrestle blunder

A silicone-enhanced Swede has added mud wrestling to the list of activities it's best to avoid if you've had a jub job, after dislodging one of her implants during a reality TV show. "Buxom" blonde Lina Hellqvist was competing in Djungelns Drottning ("Queen of the Jungle") as one of ten "beautiful big city girls" when she …
Lester Haines, 16 Mar 2012

NHS IT blunder biz CSC wilts as profit bleeds, costs staunched

Computer Sciences Corporation (CSC), which bungled building a central patient database for the NHS, suffered a 78 per cent drop in profits year-on-year in its last quarter. CSC reported a net income of $42m for Q1 of fiscal year 2013 [PDF], down from $185m banked in the same period last year. Revenue stayed roughly the same as …
Anna Leach, 10 Aug 2012

Virgin Media struck dumb by NATIONWIDE packet loss balls-up

Virgin Media's broadband network suffered what appeared to be a widespread service disruption on Saturday – the second such weekend, packet loss blunder to have struck the cable company in recent months. Customers complained on VM's forum and Twitter about major performance problems blighting the network. However, it took …
Kelly Fiveash, 16 Nov 2014
The Register breaking news

Taliban official's email blunder leaks 400+ contacts

Anyone in the bulk email business should know never to mix up cc: ("carbon copy") and bcc: ("blind carbon copy") – especially if the materials you're sending out are Taliban press releases. That was exactly the rookie mistake made by Taliban spokesman Qari Yousuf Ahmedi last week, ABC News reports, which resulted in Ahmedi …
Neil McAllister, 16 Nov 2012
The Register breaking news

Top plods reconsidering mega deals with Olympo-blunder firm G4S

Cambridgeshire police are reviewing a potential contract with troubled Olympic security provider G4S. The deal on the table would see G4S take over back-office functions inclusing ICT for three forces - Cambridgeshire, Hertfordshire and Bedfordshire - and would result in 1,191 staff being rehired by G4S, according to the …
Anna Leach, 20 Jul 2012
Nokia

MS names Nokia WinPho models in compo blunder

Microsoft has inadvertently leaked the names of forthcoming Nokia Windows Phone handsets by including them in the terms and conditions of a competition. The Nokia Sabre, as well as the familiarly-named Nokia Sea Ray, were both found mentioned in the Ts&Cs of a Microsoft Canada competition - now edited to remove the names - that …
Caleb Cox, 30 Sep 2011
The Register breaking news

GCHQ attempts to downplay amazing plaintext password blunder

Red-faced crypto and intercept intelligence agency GCHQ has admitted emailing plain text password reminders to people who register on its careers micro-site. The issue came to light after prospective job applicant Dan Farrall blogged about his experience of receiving a plain text reminder of his GCHQ recruitment site password by …
John Leyden, 27 Mar 2013

Woe, Daddy! GoDaddy customers wail as hosting service GOES TITSUP

Hosting outfit GoDaddy is suffering what appears to be a pretty widespread outage hitting website operators in the UK this morning. The company's own site was struggling to load at time of writing. A miserable message wrapped in a pink box on GoDaddy's support page coughs to a "known issue" with its hosting system. However, The …
Kelly Fiveash, 01 Sep 2014

Apple slips out security patches while world goes gaga over watches

While everyone was losing their mind over expensive watches, Apple sneaked out security fixes for iOS phones and tablets, and OS X computers. Both the OS X Security Update 2015-002 and iOS 8.2 address critical flaws. Leading the charge is a patch to squish the FREAK bug in the two operating systems' SSL/TLS code. Disclosed last …
Shaun Nichols, 10 Mar 2015