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Articles about Apple Retail

The Queen Mother by Phil Houghton

Arise, iDame: Incoming Apple retail boss Angela Ahrendts set for honorary award

Angela Ahrendts, who is about to upload her wealth of fashionista knowledge to Apple as its freshly installed retail chief, will collect a Dame of the British Empire award in the next few weeks. The American national was drafted in by the iPad and iPhone maker to a new role at Apple to head up its worldwide retail and online …
Team Register, 30 Jan 2014

Apple to accept iPhone trade-ins at US Retail Stores

With the rumored launch date of the next iPhone fast approaching, Apple on Friday began allowing iPhone owners to trade in their old handsets at the company's Apple Retail Stores in the US. "iPhones hold great value," an Apple spokeswoman told the AFP news service. "So, Apple Retail Stores are launching a new program to assist …
Neil McAllister, 30 Aug 2013
Apple Store Fifth Avenue

Another Apple retail chief crashes out the door

The Apple exec tipped to take over as head of its Retail unit has just quit the company, it was announced yesterday. Jerry McDougal, vice president of Retail at Apple since 2000 has resigned to spend more time with his family. McDougal's exit comes three months after his former boss John Browett, was booted out from his role as …
Anna Leach, 16 Jan 2013

Apple's spamtastic iBeacon retail alerts launch with Frisco FAIL

Apple on Friday fired up its iBeacon push-notification service, which it describes as a "location and proximity detection technology," in its 254 US retail stores – minus at least one, but more on that in a moment – adding a new dimension to fanbois' shopping experiences just in time for the holiday spending spree. iBeacon sends …
Rik Myslewski, 07 Dec 2013

Fear not, posh tech tarts! Selfridges' Apple concession still open despite selloff

The Apple retail concession in posh London department store Selfridges has been sold to Ireland's largest Apple Premium Reseller, giving it a ready-made route into the wallets of rich Arabs the wealthy elite. Directors at Square Group last week sold the B2B operation to Nottingham-based Jigsaw24, which is run by channel veteran …
Paul Kunert, 30 Jun 2014
Apple Store Fifth Avenue

Apple's former retail boss spills magic beans on store strategy

Apple doesn't just construct retail stores it brews a magical experience that transforms your very existence, or so said Ron Johnson, former retail veep at the firm. Did someone say ahem...bullshit? No of course not. The man - now CEO at loss-making J.C. Penny - gave an insight into the cerebral workings of an Apple exec during …
Paul Kunert, 27 Nov 2012
The Register breaking news

Apple retail stores most productive in US – by far

Apple's brick-and-mortar stores rake in over twice the income per square foot as the US second-place earner, luxury retailer Tiffany & Co. According to a new study by the research firm Retail Sails, Apple's real-world stores earned an average of $6,050 per square foot during the year ending in June. Tiffany pulled in a distant $ …
Rik Myslewski, 13 Nov 2012
Apple signs for auction

18,000 Apple employees could get bite of profits with class-action lawsuit

A lawsuit against Apple by disgruntled employees has just been granted class-action status, potentially creating a payday for staff who say the firm held back their wages and stopped them from taking rest breaks. The lawsuit (PDF), originally filed in 2011 by former Apple retail and corporate staff, claims that managers …
Iain Thomson, 23 Jul 2014

Apple stores? Samsung says two can play at that game

Samsung has fired another shot across Apple's bow, having announced that it plans to open a chain of own-branded retail stores across Europe. It won't do it all on its own, though. Instead, the Korean giant plans to crack the European market with the help of local "preferred partner" Carphone Warehouse. The UK-based mobile …
Neil McAllister, 29 Jan 2014

Australia iOS ransom gizmo-snatch OUTRAGE not our FAULT: Apple

Apple has denied that a breach of its iCloud service is the reason for an outbreak of ransomware infecting Australian iThing users. Australian Apple owners yesterday complained that their beloved hardware iStuff had been remotely locked by a chap identifying himself as Oleg Pliss and demanding a PayPal transfer of $AUD50 to …
Simon Sharwood, 28 May 2014
Inside of O2's new space

Apple retail boss Browett bags $1.74m of shares

The allure of leading Apple's store strategy, coupled with a generous restricted stock package of 100,000 shares, currently valued at $623 a unit, saw Browett flee the CEO's office at Dixons Retail in January. In the SEC document, Apple revealed the Brit received 5,000 shares but 2,159 were sold for tax withholding purposes. He …
Paul Kunert, 24 Oct 2012
The Register breaking news

Google to open flagship retail stores by end of 2013

Apple and Microsoft both have their own, dedicated retail stores. Can Google be far behind? If the rumors are true, the answer is "not at all," with the first Google stores due to open by the end of this year. Citing "an extremely reliable source," the gossipmongers at 9to5Google report that the Chocolate Factory is hard at work …
Neil McAllister, 16 Feb 2013
Space Gray!

Apple ships new iPods in 'SPAAAAACE ... Gray'

Apple has quietly updated several of its iPod media players with a new color option to match its latest flagship smartphone, the iPhone 5S. The new mobe, which debuted at a media event in Cupertino on Tuesday, comes in three different color schemes: the rather prosaic Silver and Gold, and the oddly named "Space Gray". Now a few …
Neil McAllister, 11 Sep 2013

Apple to replace wonky iMac graphics cards

Apple has admitted to world+dog that some of the 27-inch iMacs that it sold between May 2011 and October 2012 have a suspect graphics card, and that if you own one of the affected models, it'll replace the possibly wonky card for free. The 27-inch iMacs sold during that period were equipped with either an AMD Radeon HD 6770M or …
Rik Myslewski, 20 Aug 2013

Apple quietly revives iPhone charging and syncing docks

Apple has quietly reintroduced an iPhone accessory that was discontinued when the iPhone 5 was unveiled last September: the lowly but in some quarters much-missed charging and syncing dock. Apparently, Apple didn't want to clutter up its Tuesday-morning rollout of the iPhone 5C and 5S with a mention of such a quotidian piece of …
Rik Myslewski, 11 Sep 2013
The Register breaking news

Apple: Blue-shirts can fix iOS Maps in their spare time

Concerned that the blue-shirt in the Apple Store isn't paying enough attention to your questions about charger adapters for your iPhone 5? Maybe that's because she's trying to correct the location of the local airport on Apple's Maps application. One of Apple's new strategies for fixing iOS Maps is to get their retail staff to …
Anna Leach, 04 Oct 2012

Apple axed Brit retail boss for doing his job well - TOO well, perhaps

John Browett must be pinching himself after his stint as Apple's retail veep came to an abrupt and unceremonious end this week, despite stellar numbers from his division of the firm. Just seven months into the prestigious role, the Brit was shown the door for an unspecified reason at the same time as Scott Forstall, senior veep …
Paul Kunert, 01 Nov 2012
The Register breaking news

CEO Tim Cook: Apple retail stores are 'like Prozac' to me

This was the week when some of the titans of tech hung out at Goldman Sachs Technology and Internet conference talking about their problems. First up was Tim Cook, who was pooh-poohing a lawsuit filed by Greenlight Capital hedge-fund honcho David Einhorn. The suit is attempting to stop Apple from amending its charter to …

Apple dodged all UK corporation tax in 2012

Apple didn't pay any corporation tax in the UK last year, according to its latest filings in the country, adding to controversy at home about its imaginative tax planning. The fruity firm's main British subsidiaries Apple (UK), Apple Europe and Apple Retail UK reported pre-tax profits between them of £68m in the year to …

Ousted Apple Store chief Browett is back selling shiny tat for ladies

The former head of Apple Retail has found a new job, selling handbags and scarves at the head of Monsoon's Accessorize chain. John Browett only lasted seven months at Cupertino, before Tim Cook edged him out in a reshuffle in September that also saw the end of Apple's software chief Scott Forstall. Browett is credited with …
Anna Leach, 15 Feb 2013

Russian mobile operators say 'nyet!' to Apple, 'da!' to Samsung

VimpelCom, the last of the "Big Three" Russian mobile carriers to stock the iPhone in its stores, has reportedly discontinued the device, leaving all of Russia with just one retail supplier for Cupertinian kit. Russia is one of the world's largest mobile markets, with over 230 million mobile subscribers, according to research …
Neil McAllister, 17 Jul 2013
The Register breaking news

Sam Sung found in Apple Store SHOCKER

The business card of an Apple store employee in Vancouver has gone loco on the internet as the world delighted in the fact that he was called Sam Sung. Toronto Web Developer Shaun O'Toole tweeted a photo of Sam Sung's Apple Store business card two days ago and it has been reposted all over the web. Despite rumours that the …
Anna Leach, 21 Nov 2012

Apple under CEO Angela Ahrendts? Hmm ... (beard stroke)

Cloud king Marc Benioff has hailed "future Apple CEO" Angela Ahrendts, Apple’s new head of retail and online sales, as "the most important hire Tim Cook has ever made". Some have interpreted the tweet by Benioff, chief executive of software-as-a-service success Salesforce.com, as more than just a bit of encouragement for his …
Gavin Clarke, 30 Oct 2013
The Register breaking news

Baby-boulder bowling burglar breaks Boulder Apple Store's $100k glass door

An intruder stole Apple kit worth over $60,000 from the Apple Store in Boulder, Colorado, but caused more financial damage by breaking the door, reports ABC News Denver. The custom-made glass door of the Apple Store on 29th Street in Boulder cost $100K. The Apple burglar - described by cops as a hooded man armed with three …
Anna Leach, 19 Feb 2013
The Register breaking news

'Bah, this Apple Shop is full of APPLES'

A cider shop in Norfolk has had to change its name after receiving up to 24 phone calls a week from fanbois with computer problems. Since an Apple Store opened in Norwich, locals have been calling mistakenly phoning the Apple Shop in Wroxham Barns, with their iPhone and Apple-related woes. Apple Shop owner Geoff Fisher told the …
Anna Leach, 15 Feb 2013
The Register breaking news

Enormous Apple market cap swells and swells ... like a bubble

Apple's total share value pushed beyond the totemic $500 billion mark it reached two weeks ago to hit a heady $542 billion in trading this morning. That made the iPad seller worth more than the entire American Retail Sector, as defined by the Standard & Poor's survey of the top 500 American retailers. Apple v Retail Sector, …
Anna Leach, 16 Mar 2012
The Register breaking news

iQuit: Apple union boss chucks grappling hook up garden wall

The founder of a union for Apple retail workers has quit his job after two years spent battling for better pay and job prospects. Cory Moll, who works in San Francisco, founded the union in 2011 and has been an outspoken critic of the fruity firm's treatment of its staff. At the time of writing, no one had stepped up to fill …
Jasper Hamill, 09 Apr 2013
The Register breaking news

Apple CEO Cook: 'Bizarre' shareholder lawsuit a 'silly sideshow'

Apple CEO Tim Cook has a low opinion of a lawsuit filed by Greenlight Capital hedge-fund honcho David Einhorn that seeks to prevent Apple from amending its charter to allow the issuance of preferred stock without the approval of its shareholders. "I find it bizarre we find ourselves being sued for doing something that's good for …
Rik Myslewski, 12 Feb 2013
channel

Microsoft plans to open 75 retail stores in US

Microsoft is re-hatching its plan to accelerate retail store expansion in the US before turning its sights on the rest of the world. Microsoft's planned new stores Store locator: Microsoft's retail expansion in the next three years The first iteration came in 1999, when Microsoft set up a shop in San Francisco – but efforts …
Paul Kunert, 14 Jul 2011
Inside of O2's new space

Apple axes loyal store staff in Essex, Milton Keynes

Apple is cutting down on UK retail staff at its stores in Milton Keynes and Essex: blueshirted fanbois on short-term contracts will get the heave-ho, sources in the Mac channel claim. Industry talk of layoffs in Apple's shops surfaced in MacRumours earlier this week. Apple has refused to officially comment though a contradictory …
Anna Leach, 17 Aug 2012
arrow pointing up

Retailer predicts death of Apple retail channel, eBay gets cozy with brands

Controversialist and online retailer Ruslan Kogan has caused a minor sensation by using a conference stage to say that successful bricks-and-mortar retailers are “Apple’s bitch”. The thrust of his argument – ignoring, by the way, that most bricks-and-mortar retail in Australia has nothing to do with the consumer electronics …

Reg hack hacked off by iPhone 5 repair notice

Attention iPhone 5 owners: your Cupertinian earslab may be defective. "Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently," a notice posted on Apple's support website informed us iPhone 5 owners on Friday. "iPhone 5 models manufactured …
Rik Myslewski, 25 Apr 2014
iPhone 5

Apple time is now world time

When Apple says orders for the iPhone five will open on September 14th, that's exactly what the Curpertino-centric company means. We know this because El Reg's antipodean eyrie has chatted to the call centres of local carriers, and has been told they won't take any calls about the new handset until 17:01 Sydney time. That's a …
Simon Sharwood, 14 Sep 2012
homeless man with sign

Microsoft stalks, poaches Apple retail staff

Microsoft is clearly not content with simply apeing Apple’s razzle-dazzle retail stores - it’s reportedly now trying to poach some of the iPod maker’s staff, too. According to the Loop, Redmond has got in touch with several of Apple’s retail bosses in an effort to woo them over to Microsoft’s forthcoming retail stores, which as …
Kelly Fiveash, 22 Sep 2009
Apple

Apple retail kills Apple retail outlet

Apple's retail expansion into Glasgow has claimed a casualty - an Apple retail outlet operated for 10 years by Scotsys. John McAleenan, Scotsys managing director, told The Register that the firm couldn’t compete against the might of Apple, which opened its desirable "destination shop in a class A location" a year ago. "We tried …
Kelly Fiveash, 05 Feb 2008

Apple fined $1.2m for flouting Italian warranty law

An Italian regulator has fined Apple €900,000 ($1.17m) for trying to sell a two-year extended warranty when customers were entitled to such a thing for free under Italian law. Apple offered a one-year warranty, with an option to extend that cover under an AppleCare Protection Plan, but Italian law says that all goods have to …
Bill Ray, 29 Dec 2011
globalisation

Apple-apeing Microsoft spins out retail store prototype

An insight into what Microsoft’s new Apple store might look like “leaked” onto the interwebs late last week. Gizmodo posted some screenshots of Microsoft’s retail store plans on Friday. The software giant later confirmed the designs were genuine. Design and brand consultant firm Lippicott worked from prototypes and concepts …
Kelly Fiveash, 27 Jul 2009
cloud

Apple stores getting close to overload

A study of traffic and productivity in Apple’s retail arm makes worrying reading for Cupertino, according to a new analysis by Asymco. In an age when traditional retailers are complaining about online traders stealing their customers, Apple has a different set of problems – too many people. While Apple has some of the most …
Iain Thomson, 09 Dec 2011
The Register breaking news

Amid iPad frenzy, Apple staff say 'Remember the workers'

The world + dog has been following the announcements from Apple today, but for one employee watching the preparations, the chief wish wasn't a shiny new fondleslab or fancy TV system, but union rights. Cory Moll, an organizer for the Apple Retail Workers Union (ARWU), popped by the event before clocking in for work at his local …
Iain Thomson, 07 Mar 2012

Apple raises retail stakes against Microsoft

Apple plans to refurbish 100 of its retail stores this year, just as Microsoft prepares its first tentative moves into the bricks-and-mortar sector. Ron Johnson, Apple's senior vice president of retail, is reported to have said the Cupertino computer consumer-electronics trend-setter will buff up its retail spaces by adding room …
Rik Myslewski, 28 May 2009
The Register breaking news

Apple trains store bosses to ignore deal with unions

Apple has begun training its US store managers on how to deal with attempts by retail workers to organise themselves into unions. According to a document seen by Cnet, the course will provide managers with "a practical understanding of how unions affect the workplace, how and why employees organize, and the legal do's and don'ts …
Team Register, 08 Nov 2011
hands waving dollar bills in the air

On counterfeits, fakes and Apple stores

Some stories are so unusual, you immediately wonder if they're too good to be true. On Tuesday, a Western NGO in China posted a remarkable tale, reporting that ingenious Chinese retailers in a medium-sized provincial city called Kunming had cloned an Apple Retail Store, faithfully reproducing the staff T-shirts, furniture, …
Andrew Orlowski, 21 Jul 2011
The Register breaking news

Apple was OK to fire man for private Facebook comments

Apple was right to fire an employee of one of its UK stores for saying rude things about the company on his Facebook wall, an employment tribunal in Bury St Edmunds ruled.* The tribunal judge upheld Apple's dismissal of the man for gross misconduct in a case which sets another precedent for social network users who like to bitch …
Anna Leach, 03 Nov 2011
The Register breaking news

Apple claims its 'innovation' creates 514,000 US jobs

Apple has launched a web page entitled "Creating jobs through innovation" that cites what it claims are statistics that show it's responsible for creating or supporting 514,000 jobs in the US. According to Apple, a study by the Analysis Group determined that Cook & Co. has "directly or indirectly" created 304,000 jobs spread …
Rik Myslewski, 02 Mar 2012
The Register breaking news

Apple cures iPad buyer's remorse

If you recently bought an iPad and you're feeling buyer's remorse after yesterday's introduction of the iPad 2, there's hope – and we've discovered that the amount of that hope varies depending upon where you live. As The Reg reported on Wednesday, Apple has dropped the prices of the original iPad line by $100 in the US and ₤100 …
Rik Myslewski, 03 Mar 2011
The Register breaking news

Cnet blogger squadron discovers long lines at Apple retail stores

Early this morning, three different Cnet reporters blogged from three different retail stores in the San Francisco Bay Area. And two others blogged from more retail stores in New York City. Announcing the plans to cover the retail stores, Cnet's Tom Krazit, a veteran of the online tech-news outfit, promised that the team of …
Cade Metz, 11 Jul 2008

Apple Stores getting petitions on ethical conduct for breakfast

Breakfast at Apple retail outlets in Washington, DC, New York, San Francisco, London, Sydney, and Bangalore will come with a side order of protest on Thursday morning, as “concerned Apple customers” will be dropping off 250,000-signature petitions calling out Apple on supplier working practices. The petitions ask Apple to …
Iain Thomson, 09 Feb 2012
The Register breaking news

White iPhone 4 spotted, 'shipped to Apple stores'

Apple's ever-elusive white iPhone 4 has been spotted in the wild. Separately, Apple Insider reports that the elusive Caucasian iPhone has already been shipped to Apple retail stores in the US. According to source sharing snaps with BRG, née Boy Genius Report, this is a white iPhone: White iPhone 4 on T-Mobile service We thank …
Rik Myslewski, 25 Apr 2011
The Register breaking news

Apple loses retail partner

Apple's retail partnership with US chain Sears is over. Neither company is saying why, though Apple's planned chain of own-brand retail outlets may have more than a little to do with it. "Apple and Sears have mutually agreed to part ways and will be phasing out our partnership over the remainder of 2001," is all a Sears …
Tony Smith, 16 Mar 2001
iPad

Apple understates iPad demand

Apple says it "sold over 300,000 iPads in the US as of midnight Saturday, April 3." But that figure is an uncharacteristic understatement by Cupertino's hyperactive hypemeisters. As The Reg noticed - and MacDailyNews also pointed out - Apple's press release refers only to "deliveries of pre-ordered iPads to customers, deliveries …
Rik Myslewski, 05 Apr 2010