Original URL: https://www.theregister.com/2014/08/04/review_lg_webos_47lb730v_smart_tv_and_dev_chat/

Remember Palm's WebOS? LG does – check out its smart TVs

We talk to Silicon Valley devs about new smarties

By Steve May

Posted in Legal, 4th August 2014 08:01 GMT

Feature There’s nothing particularly clever about most smart TVs. While their Internet connected functionality is undeniably useful, the user experience is clunky at best, with apps and streaming services typically kettled away from everyday operation.

But LG’s webOS connected platform is different. Debuting on around 70 per cent of the brand’s 2014 connected sets, it effectively reinvents the Smart TV experience. The aim, hypes LG, is to make TVs simple again.

Danielle Zimmerman LG webOS product manager

"TV is not a management device, it’s a consumption device" according Danielle Zimmerman, LG webOS product manager who takes the "less is more" approach on capable and quality apps

To learn more, we took the brand’s 47-inch LB730V Full HD flatscreen for a test drive and talked to the Silicon Valley software team responsible for developing the platform.

While this featured screen is an £899 mid-ranger, you can get webOS on everything from the entry-level 42-inch LB700V up to the 84-inch UB980V Ultra HD flagship LED panel. It’s not yet on LG’s OLED offerings, but they’ll come later this year and you’ll even find it on some John Lewis branded LED sets made by LG.

LG 47LB730V webOS TV

LG 47LB730V webOS TV is an affordable LED panel but the pricey OLED 4K models will get these launcher smarts too

The screen itself is agreeably svelte, with a fashionably thin bezel, stylish metallic edge trim and ribbon stand. Connections include three HDMIs (with ARC and MHL support), a trio of USBs, Ethernet, plus legacy SCART and component/composite inputs. Wi-Fi is built in. There’s a choice of Freeview HD and DVB-S satellite tuners. The model is also available in 65-, 60-, 55- and 42-inch screen sizes.

LG’s Bluetooth Magic Remote

The Magic Remote hooks up via Bluetooth and features a scroll wheel

Two remotes are supplied, a standard IR doofer and LG’s Bluetooth Magic Remote. Offering cursor-pointer control of the set, the latter transpires to be the ideal way to navigate the webOS UI.

The picture performance of the 47LB730V is generally crowd pleasing. HD images are appropriately dynamic and enjoy vibrant colour fidelity. The set doesn’t quite do a deep black and the edge-lighting draws a little too much attention to itself, but this isn’t uncommon in this class of LED. Picture performance can be considered good then, but not the best reason to buy this set.

LG's Bean Bird mascot prompts users to configure Internet access if they skip it during setup

LG's Bean Bird mascot prompts users to configure internet access if they skip it during setup

So what makes LG’s Smart+ webOS so compelling? Ultimately, it’s a superior user experience. From the friendly set-up, which uses the brand’s animated Bean Bird mascot, to the eye-catching candy-striped Launcher bar, there’s a delicious cohesion to its execution.

Even the choice of fonts (a combination of Miso and Museo) is uniform. This smart platform has been properly designed, not just bolted together like some net-connected Frankenscreen.

LG webOS setup summary

Reassuring feedback: LG's webOS setup summary

The Launcher offers quick access to the likes of BBC iPlayer, Amazon, Netflix, Demand 5 and Now TV. You can customise the order of apps and services as appropriate. If Screen Mirroring is important to you, just drag it to the front of the line.

LG acquired webOS lock, stock and barrel from Hewlett-Packard a year ago. Originally a mobile platform devised by Palm, LG had been working with HP to develop a TV version when the opportunity arose to acquire webOS outright.

LG webOS - you can move apps around in the launcher bar

You can move apps around in the launcher bar

The new operation, located in the heart of Silicon Valley, has given the Korean brand an opportunity to rethink its approach to connected consumer electronics.

“We didn’t take the original WebOS and just bring it to a TV,” LG’s director of product development Colin Zhao told us. “We’ve contextualised the way it can be used.”

All fingers and thumbnails

The really brilliant thing about webOS is its ability to seamlessly switch between IPTV content and linear broadcasts. For the first time, you can watch iPlayer or YouTube, pause and flick over to live TV, and then return and carry on with your stream. A thumbnail image of whatever you were last watching sits at the front of the launcher bar; the viewing history is held in memory.

LG webOS - the pp launcher shows live TV and in the app launcher is the BBC iPlayer

Live TV on the big screen with the BBC iPlayer present in the app launcher

Adds Zhao: “WebOS has enabled us to bring real multitasking to a TV for the first time. Switching between Netflix 4K and YouTube is now faster than switching between channels on an STB.”

The reality of when you’re using the set as a viewer is revelatory.

Product manager Danielle Zimmerman confirms around four apps can typically stay active in memory, but it depends on the apps in use and how memory-intensive the resource is. “The more recently you’ve used the app, the greater priority is given to keeping it alive, as it’s likely to be the one you want to switch back and forth between,” we’re told.

LG webOS - apps can be removed from the launcher bar too

Apps can be removed from the launcher bar too

“But even if the app isn’t running anymore, it will still show you what you were last watching on it.” While the speed and functionality of webOS is similar across the LG TV range, higher-end sets are able to hold more in memory.

Clever it may well be, but the Launcher itself can only hold a limited number of services. There’s currently no way to group multiple catch-up and SVoD. Zimmerman doesn’t see that as a problem. “Platform design is about making trade-offs, based on what we know about how people actually use the TV. In the past, companies have played a numbers game when it came to TV apps. But webOS doesn’t work that way. That’s not how people actually use a Smart TV. Even on smartphones, you typically only use six to 15 apps really regularly. That’s not a lot. TV is not a management device, it’s a consumption device.”

LG webOS - apps aplenty

Apps aplenty: the LG Silicon Valley team's open source Connect SDK plays nice with other platforms

LG’s solution is to encourage the development of compatible apps for mobile devices, rather than the screen itself. The Silicon Valley Lab team have developed a one-size-fits all open source Connect SDK kit that brings cross platform compatibility between webOS, Roku, Chromecast and Amazon Fire TV.

Until now, app developers have to develop different apps to work with disparate APIs. Consequently, developers tend to favour one platform over another. The Connect SDK works with all four solutions.

Henry LeVak, senior product manager on the LG SDK project told us: “Let’s say we want to create an app that sends a photo from Instagram to your TV. This is actually really hard unless you’re Miracast mirroring. But it should be easy. Using Connect SDK a developer doesn’t need to know how to do it for each platform; it’s the same command for all of them.

"So if Instagram took our SDK and put it inside its app, Instagram photos could be sent to the TVs of tens of millions of users.”

LG webOS - MusicXmatch

The MusicXmatch app developer is among the early adopters of LG webOS

One of the first developers to work with the LG Connect SDK is MusicXmatch. “This is a music player that plays all the music on your smartphone with lyrics, pictures and metadata,” explains LeVak. “By dropping our Connect SDK into it, it launches a cloud based web TV app that takes the song being played on your smartphone and presents it on the webOS TV or any of the other compatible devices.”

Another developer which has taken the webOS SDK solution is media server favourite Plex, which has added the Connect SDK to its Chromecast app.

Verdict

Thanks to seamless input switching and ground up integration, webOS represents a major evolution in Smart TV functionality. It’s also arguably the best reason to now buy an LG LED screen.

LG webOS - viewing history shows up as thumbnails in the launcher bar

Pretty smart: the launcher bar greatly simplifies navigation with viewing history showing up as thumbnails

The truly enticing prospect though is the platform turning up on LG’s next generation OLED screens. At that point the brand will be able to offer class-leading usability with next-generation display technology. The combination should be formidable. ®