Original URL: https://www.theregister.co.uk/2013/07/02/acma_lines_up_billshock_standard/

ACMA lines up 'bill-shock' standard

Phase-in starts September

By Richard Chirgwin

Posted in Policy, 2nd July 2013 22:58 GMT

Australia's mobile carriers are on notice to do more to avoid international roaming bill shock, with the Australian Communications and Media Authority setting the timetable for implementation of its International Mobile Roaming (IMR) standard.

Carriers will need to implement the items in the standard by September 2013, with resellers given until May 2016 for some items.

The key consumer protection measures in the standard are:

“The standard extends the information which suppliers must make available to Australian consumers under the Telecommunications Consumer Protections Code,” explained ACMA chair Chris Chapman. “They will now receive similar information when they travel overseas and use roaming services.” ®