Original URL: http://www.theregister.co.uk/2012/03/16/giffgaff_down_again/

GiffGaff goes titsup again in 'leccy cable gaffe

People power no substitute for mains voltage

By Bill Ray

Posted in Mobile, 16th March 2012 13:14 GMT

People-powered O2 spinoff GiffGaff suffered an outage this morning, apparently due to a power cut, and there's no estimated time-to-fix as yet.

The network, whose USP is that it's run by its customers, explains that a burst water main has wrecked the electricity supply to one of its central control sites, leaving the entire system out of action.

Given the breadth of the problem GiffGaff is asking customers not to raise tickets, as it's well aware that the network is down and is trying to get it fixed as soon as possible.

How long that will take we don't know, but GiffGaff is being very open about the problems on the company's notice board if not on the home page.

The network, which operates on its parent's infrastructure, has been plagued by a series of outages but has been more stable lately, at least until now. ®