Original URL: http://www.theregister.co.uk/2011/07/12/dick_smith_nz_website_pricing_glitch/

Website FAIL flings freebies at Kiwi punters

Dick Smith coughs up free tech gear

By Natalie Apostolou

Posted in Business, 12th July 2011 00:00 GMT

The Australian tech retailer Dick Smith unexpectedly gave its New Zealand online customers a massive discount when its ecommerce system failed and allowed transactions to be processed for zero dollars.

Delighted customers yesterday reported their booty stashes via Twitter, with one buying a 27inch iMac for free but charged NZ$4.95 for delivery.

Dick Smith's New Zealand site has suffered glitches recently but the company has yet to reveal what caused the fault.

"There was actually a website issue this morning with a pricing error on the Dick Smith New Zealand website," a company spokesman told media.

The company took the site offline for maintenance “to improve your shopping experience” for a few hours.

The company informed customers late yesterday on Twitter that “for orders placed we will be in contact with you to confirm cancellation or whether you would like the items at their correct pricing”.

However some wire outlets are reporting that Dick Smith will offer cheeky purchasers a 10 per cent discount off the actual price of the items. ®