Original URL: http://www.theregister.co.uk/2011/03/15/telco_and_it/
Can telephony and IT work together?
West Yorkshire Fire Service says 'yes
Broadcast Over the years, fragmentation has crept upon organisations leaving communications across the company out of tune with the requirements of the business.
Half your employees use email, half use the phone, a few use IM, and a bunch of others install their own apps. You don't know who said what, to who, and when they said it. You don't have the info you need at the time you need it.
On 21 March at 11am, Reg reader Darren Stone from West Yorkshire Fire Service explains how his burning ambition to use communication technology rescued his organisation. Management problems for multiple devices meant he was constantly putting out fires in IT, answering emergency calls from his staff and sliding down the slippery pole towards mediocrity.
If your IT and telephony departments are like oil and water, if you're smouldering with rage at the burden comms puts on your IT department, we can spark some enthusiasm and maybe extinguish your problems in the Regcast.
Joining Darren and the Reg's Tim Phillips will be Dale Vile from Freeform Dynamics and Steve Tassel from Microsoft. Together they'll be discussing how to plan a project, what applications to use, and how to make sure you don't get your fingers burnt when you roll it out to users.
If you'd like to join us, you can register right here.
If you can't join us on the day, register now and we'll send you an email when the recorded version is ready. You can watch that one when you want. ®