Live Now Today at 10:30am BST we're running a live broadcast that discusss practical steps to help your IT department get into shape to tackle the next wave of IT management priorities. We'll explain how 'process' can be your friend – to help simplify things, set priorities and identify where to focus your attention and effort.

Tim Phillips is your host for the live proceedings, and joining him are Martin Atherton of Freeform Dynamics and Naresh Kohli from Microsoft. The trio will run through what it takes to get into position to make the right changes to the IT management environment in your organisation. Here are some of the things they will discuss:

• Most IT departments have a pretty good handle on where everything's heading, but don't always have the scope and freedom to achieve it. So how can we help reduce the noise and let IT focus on what’s really important?
• Whatever you call all this 'service' stuff internally, business and user expectations are heightened and IT is under scrutiny to deliver a seamless experience that lets people do their jobs and doesn’t fall over. This boils down to IT understanding what it offers, and making sure the business does too.
• What actions need to be taken to make sure IT can deliver against priorities? A set of common areas crop up time and again. The cool thing is that experience shows it's not about having to find yet more cash to fund new investment.
• Top tips for successfully moving to the higher ground. Many may quiver at the mention of 'process' but we’ll highlight how a very simple one can make the difference between floundering around and making the right improvements. Oh, and getting some exec buy-in. Don’t even bother without it.

Tempted? You can register for the event right here. If you can’t make the live broadcast, register today and we'll email you when the recorded version is ready.

Having said that, the live event tends to be a much more interesting affair because you can pose questions directly to our panel of experts. It's almost like free consulting from the comfort of your desk. ®

Register now!