UK2.net still sorting email service
Accounts all done, old mails still proving difficult
UK2.net has moved all email boxes across to a new system, and should have restored emails and other data within 24 hours.
The firm has been facing a barrage of angry users for almost two weeks after a RAID array failed, cutting off subscribers from their email.
Managing director Martin Baker said: "We're at the tail end of moving the emails across and should be done in no more than 24 hours."
Customers with password problems - either they've forgotten the password because their email client enters it automatically or because they store the password in their emails - are directed to this page.
UK2 customers writing to us have complained at the slow progress but are more irritated by the lack of communication from the web host - although to be fair it's tough to talk to your customers when you've borked their email accounts. ®