Original URL: http://www.theregister.co.uk/2009/11/10/uk2net_email_long_fail/

UK2's email still borked

Migration worthy of an Attenborough doc

By John Oates

Posted in Broadband, 10th November 2009 15:02 GMT

Customers of web hosting firm UK2.net are putting up with yet another day without emails.

Of course they're probably used to it by now - email was unavailable for most of last week.

We spoke to managing director Martin Baker on Friday. He blamed a storage array failure for the snafu but promised all emails would be moved across to the new system by Sunday night.

Today, the service blog informs us, the migration of 36 billion files has been slowed by network congestion. The company again reassures that no emails have been lost.

People using email clients are warned that sending mail might be tricky - but webmail is working fine.

Some customers with domain name accounts forwarding mail onto an @uk2.net account might still be unable to get access to email.

The move across was meant to be completed on Sunday, problems with passwords cannot have made the move any easier.

The page adds: "Please bare with us as we have all staff working on the ticket queues at present and this will bring you the fastest response to enquiries."

As one irritated Reg reader wrote: "I have absolutely no desire to 'bare' with them, thank you." We couldn't agree more. ®