Original URL: http://www.theregister.co.uk/2009/10/15/service_management_webcast/

Service management: The state we're in

On demand version opens for inspection

By Jamie Bodkin

Posted in Service Management, 15th October 2009 13:41 GMT

Webcast Last week we ran a live webcast on the huge topic of service management. This is now available on-demand.

Our 60-minute webcast features industry analysts Martin Atherton and Tony Lock of Freeform Dynamics, who donning business and IT hats respectively, as they assess the development of service management across the organisation.

Fuelled by Reg reader comments and our event moderator Tim Phillips, the conversation broaches several topics, including:

To stream this video straight to your browser you will need to log in to your The Register account. And away we go.