Original URL: https://www.theregister.co.uk/2009/03/30/easybreaks_glitch/

Travel firm server glitch double dips on billing

Easy-breaks easily broken

By Christopher Williams

Posted in Business, 30th March 2009 07:02 GMT

A web-based travel agent scrambled to refund customers on Friday after a server problem meant customers' credit cards were billed again for holidays taken as long as a year ago.

Short breaks specialist Easy-breaks.com told worried callers it had rebooted a server, which had triggered its billing system to deduct payements again.

Staff at Easybreaks said they were working to refund the money as soon as possible.

They were unable to provide details of when the work would be complete or how many customers had been hit by the double charges. Boss Jeremy Legg was not available for comment.

Thanks to the Reg reader who tipped us off. ®