Original URL: https://www.theregister.co.uk/2008/04/04/t5_complaints_handling/

How BA handles lost luggage complaints: Shock picture

T5 enraged passenger suppression caught on camera

By Lester Haines

Posted in Bootnotes, 4th April 2008 12:38 GMT

The Register has this afternoon obtained shock photographic evidence of what happens if British Airways mislays your luggage and you decide to kick up a fuss about it:

Our artist's impression of how BA handles lost baggage complaints

The enraged passenger in question has just been dragged from a BA flight and subdued by armed officers backed by a crack terror-busting dog handler. The baggage-handling pirates in the background are making off with the woman's remaining Louis Vuitton treasure chest they didn't manage to lose earlier - a cock-up which provoked the whole sorry incident in the first place. ®