Original URL: http://www.theregister.co.uk/2007/01/18/1and1_snafu/

1and1 email takes a dive again

But...you said the problems were over!

By Christopher Williams

Posted in Broadband, 18th January 2007 16:27 GMT

Hosting and email provider 1and1 has annoyed its customers for the second time this week with patchy service.

The Register has been contacted by a dozen irate 1and1 customers, all complaining that their inability to access email, which the firm told us it had sorted on Tuesday, had resurfaced.

Many have had trouble contacting the firm. Our own call was sent to hold music for several minutes and then went dead. A recorded message informs callers the firm is working on a technical fault and is hoping to have normal service resumed "as soon as possible".

Readers report both POP3 and SMTP are a no-go.

Reader Craig said:

The last email I received properly was 11:11 this morning, and I just get a send & receive error in Outlook when I try. Their webmail interface just gives a HTTP 500 Internal Server Error too!

And Mark asks asks what we're itching to know too: "Any idea what's behind their bullsh*t excuses?" ®