Original URL: https://www.theregister.com/2004/12/03/marks_and_spencer_website_failure/

M&S site falls over

Christmas Spectacular

By Tim Richardson

Posted in On-Prem, 3rd December 2004 10:11 GMT

Marks & Spencer extends its "One Day Christmas Spectacular" offer into a second day after its website went belly up during its pre-Xmas sale.

The struggling high street retailer had tried to drum up trade with a 20 per cent-off bonanza in its stores and on its website yesterday. But so many people responded online yesterday, the M&S site fell over for several hours during the middle of the day.

As a result, the retailer has now extended its offer until this afternoon to appease frustrated shoppers.

A statement on the M&S web site reads: "For all online customers who may have had problems shopping online Thursday 2 December, we've extended our Christmas Spectacular Offers exclusively online until 2pm Friday 3 December." ®

Related stories

Sony coughs to PS2 shortage

Dixons ditches the video recorder

Online Xmas shopping puts business 'at risk'