Original URL: http://www.theregister.co.uk/2004/01/19/virgin_net_opens_doors_again/

Virgin.net opens doors again to new BB punters

At last

By Tim Richardson

Posted in Broadband, 19th January 2004 10:59 GMT

Virgin.net has begun to recruit new broadband punters some six weeks after it suspended new registrations for its high-speed Internet service.

At the time, the decision to halt sign-ups until the middle of December was described as just one of a number of "precautionary" decisions the ISP has taken to resolve what it admitted was a "deterioration in service".

However, Virgin.net then extended its no sign-up policy until sometime in the New Year.

Even though it's now lifted the moratorium on new sign-ups, the ISP said that it will "continue to carefully control broadband demand in order to protect the service quality for their current customers".

The ISP has increased network capacity, managed to get its 700 or so heavy users to reduce their usage to 1 gigabyte a day and hired an extra 88 call centre staff to handle enquiries.

Said the ISP: "Due to these improvements, Virgin.net has started to invite those people who recently pre-registered their interest in the service to now complete their registration." ®

Related Stories

Virgin.net still not accepting new broadband punters
Virgin.net blocks new broadband punters
ADSL snag catches Virgin.net